Presented By:

Abdur Rehman (AARKS)

Global HistoryStandard Chartered was formed in 1869 through a merger of two banks:The Standard Bank of British South Africa, founded in 1863,Chartered Bank of India, Australia and China, founded in 1853.These banks had capitalised on the expansion of trade between Europe, Asia and Africa.

Global History cont..

History of over 150 years in banking.

Extensive Global Network

of over 1700 branches in over

70 countries.

Almost 75,000 employees,

representing over 115

nationalities worldwide

BRAND, VALUES AND VISION

BRAND

By doing things the right way, we can support our customers and

clients while having a positive impact on the wider economy.

VALUES

Courageous, Responsive, Creative, Trustworthy

VISION

To have the best-managed sales organization

in the Banking Industry

Awards

Standard Chartered Bank (Pakistan) Limited - A locally embedded international bank

• Standard Chartered Bank (Pakistan) Ltd. is the oldest and largest

international bank in Pakistan

• 2013 marked Standard Chartered's 150th anniversary in Pakistan.

The Bank, which started as the Chartered Bank opened its first

office in Karachi in March 1863.

• It is also the first international bank to be awarded Islamic banking

licence and the first to open an Islamic banking branch.

SIZE OF THE COMPANPY

The Bank employs over 4,500

people in Pakistan and has a

network of 116 branches of which

10 are dedicated Standard

Chartered Saadiq branches as well

as 191 ATMs

S.C Offerings.The Banks serves both Retail and Corporate and Institutional Banking customers. Retail Banking provides credit cards, personal loans,

mortgages, deposit taking and wealth management services to individuals and small to medium sized enterprises.

Corporate and Institutional Banking provides clients with services in trade finance, cash management, lending, securities services, foreign exchange, debt capital markets and corporate finance. It also offers a complete suite of Islamic banking solutions under its Standard Chartered Saadiq brand.

Work place & Motivation Actively supporting the development of employee

networks in the workplace, which provide social

support, contacts, information and guidance.

Introducing flexible working arrangements in several

markets – including part-time work, flexible hours,

and working from home – enabling our people to

achieve a better work-life balance

Work place at Standard Chartered

Introducing accessible technology solutions, such as screen-reading

technology, within the workplace which ensure our people can work

effectively in an environment more suited to their needs’.

Ensuring all new and renovated buildings are accessible to those

with disabilities, and all line managers have access to the resources

they need to support members of their team with disabilities

Creating an online Parenting Resource Centre, which ensures our

employees who are expecting and their line managers have the

information and support they need to help manage their work and

parenting obligations

Work place at Standard Chartered

Launched a Disability Listening Group in the UK, to provide

our employees who are impacted by disability with a forum to

share their thoughts and identify ways we can better meet their

needs.

Encouraging our employees to leave the office earlier and

spend time with family, friends or

colleagues on a Thursday/Friday

in many of their markets

Standard Chartered Bank has improved employee engagement and motivation through goal setting, strengths-based feedback, employee development, and other practices.

McShane/Von Glinow OB 6e© 2013 The McGraw-Hill Companies, Inc. All rights

reserved13

Employee Motivation at Standard Chartered

Employee Motivation at Standard Chartered

KEY THEORY

Standard Chartered Bank follow the Maslow theory in motivating

employees. For this why, this bank offer Employee Welfare and Benefits

(EWB) which are mentioned below..

1. Employee Share save Scheme.

2. Labour insurance, national health insurance and group insurance.

3. Periodic health examination

Employee Motivation at Standard Chartered

4. Subsidy for wedding, funeral, maternity leave, travel,

dependent education and social club events. Special cash

allowances distributed on three major festivals.

5. Offer employees (retirees) the option of transferring their

pension fund to “Staff Time Savings Deposit Account” for

entitlement of a preferential interest rate.

6. Preferential interest rate for staff deposits.

Employee Motivation at Standard Chartered

7. Preferential interest rate for staff loans.

8. Special offers for financial transactions: preferential

transaction fees, special exchange rate and inter-bank transfer

fees.

9. Special credit card offers (issued by the Bank): no annual fee,

double reward points.

Employee Motivation at Standard Chartered

Motivation through Performance Management..

Standard Chartered Bank maintains Performance Management

System which is analysed and feedback is given to employees so

that they will be motivated to work more effectively…

Performance appraisals are carried out every six months. An

appraisal interview gives the chance for employees to be rewarded

and told that they are doing a good job. It is a good way of

motivating employees because at their appraisal interview they

could get a pay rise or promotion

Employee Motivation at Standard Chartered

The benefits of performance appraisal:

It helps to identify training needs

It may reveal other problems – there may be difficulties with

other staff

Makes good communication between employees and

managers

Good appraisals can be motivating

If dismissals need to be made then performance appraisal

records will be available to consult.

Employee Motivation at Standard Chartered

• REWARDING :

Standard Chartered gives high importance to compensation

packages because this is the most crucial factor for retaining

key employees. Every year it gives bonus to its employees.

The amount of bonus depends on the amount of profit

Standard Chartered World makes.

Stock Ownerships are given as a Performance Bonuses to

employees

Recommendations:

Based on the study, several recommendations have been made.

These include

In order to successfully conduct the performance measurement

process,

1. Standard Chartered Bank should formulate effective internal

and external communication mechanism.

2. Compensation rewards and recognition should be linked to

performance measurements.

3. Performance evaluation should be positive and not negative.

4. Employees should be given work of their own choice in the

bank.

5. They should appreciate the hard working employees. Further

more they should also provide loan facilities to every employee

Recommendations Cont..

6. They should prepare the duty list of every employee and should take

positive steps to reduce dissatisfaction among employees.

Recommendations Cont..

THANK YOU