stakeholder engagement - a view from the clouds
DESCRIPTION
A presentation I gave at the International Project Management Association conference outlining some of the new tools and advantages in using cloud and social media tools to improve stakeholder engagement and communication in project management.TRANSCRIPT
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Stakeholder engagement
A view from the clouds
Pimovation – Stakeholder engagement a view from the clouds IPMA, Greece 20122
Project background| my story |
Guilding principles of cloud in PPM
Why it’s important
Overview
Social & Cloud PPM
tools
What works & What doesn’t – lessons learnt
Pimovation – Stakeholder engagement a view from the clouds IPMA, Greece 20123
Commitment to use the cloud
$2 million project budget
Disbursed project team
Interstate and International teams
Interstate sponsors
Pimovation – Stakeholder engagement a view from the clouds IPMA, Greece 2012
Why it’s important
4Pimovation – Stakeholder engagement a view from the clouds IPMA Greece, 2012
Pimovation – Stakeholder engagement a view from the clouds IPMA, Greece 20125
Co
st/In
fluen
ce
Time
Pimovation – Stakeholder engagement a view from the clouds IPMA, Greece 20126
Inte
rest
Time
Pimovation – Stakeholder engagement a view from the clouds IPMA, Greece 20127
Co
st/In
fluen
ce
Time
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Pimovation – Stakeholder engagement a view from the clouds IPMA Greece, 2012Management
Challenges
Pimovation – Stakeholder engagement a view from the clouds IPMA Greece, 2012
Stakeholders difficultto engage and communicate
Repetitiveproject updates
Repetitivereporting
Stakeholder impactson cost and schedule
Increased chanceof (perceived) failure
Pimovation – Stakeholder engagement a view from the clouds IPMA, Greece 20129
Pimovation – Stakeholder engagement a view from the clouds IPMA, Greece 201210
engagementCloudGain stakeholder support
Get stakeholders on side
Keep them on side
Increase relevant communication
Decreased repetitive communication
Pimovation – Stakeholder engagement a view from the clouds IPMA, Greece 201211
If we get it right
Fewer issues and late changes
Informed stakeholder
Less time writing reports and updates
Interested and engaged stakeholders
Increased chance of success
Increased stakeholder support
Relevant & concise chunks
YES!
Pimovation – Stakeholder engagement a view from the clouds IPMA, Greece 201212
Available Tools
project
Many more…
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Mass information
Too much
information is received
Communication needs to be
targeted, relevant
and specific
Facilitatepull
communication
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Resistance points
Still need to do
stakeholder planning
Can be one way
Outside standard workflow
Availability to Internet
DemographicCost and time to
implement
Pimovation – Stakeholder engagement a view from the clouds IPMA, Greece 201215
Guiding principles
Clear and concise messagesSignificance and relevance
Hourly snippetsResponsiveness
Communication expectationsUnderstand
2 way communicationFacilitate
Transparency
Cultural differencesUnderstand
Strategic/tacticalContext
The core of stakeholder engagementCommunication is
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Connect & ContactChris O'Halloran (MAIPM)
Pimovation Pty Ltd
+61 432 023 627
Chris@pimovation .com
@pimovation
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