staffing industry beyond roi: gaining a sustainable advantage in the staffing industry with the rise...

BEYOND ROI:Gaining a Sustainable Advantage in theStaffing Industry

http://www.jobscience.com

Contents

Introduction

Sustainable Advantage Calculator – What You NeedTo Be Measuring

Benefits1. Evaluating Your Firm’s Talent Pool2. The Candidate Package3. Reporting4. Driving Adoption Internally

Costs1. End-to-end, Wall-to-wall2. Business Interactions 3. Visibility

Conclusion

Success Checklist for Gaining a Sustainable AdvantageWith Staffing Software

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BEYOND ROI: Gaining a Sustainable Advantage In the Staffing Industry2

Ensure your sustainable advantage in the industry with the right staffing software.

Differentiating your staffing agency is vital in a world where social

platforms like LinkedIn have shifted the staffing value proposition.

The right staffing software is a great first step for a staffing agency

to achieve its traditional ROI goals: reducing costs and increasing

benefits. However, ROI considerations alone are not enough for

today’s staffing environment.

“Differentiate or Dissolve,” the theme of 2014 SIA Executive Forum,

perfectly captures what staffing agencies are up against. ROI

for staffing software is no longer sufficient. Now, firms must also

concentrate on their sustainable advantage.

Without it, growth is impossible.



With the rise of LinkedIn, staffing firms are no longer the

exclusive source of high-value insights about candidates. It is

the transparency of social media that empowers companies to

review the entire resume of a candidate, and which displaces the

proprietary information a staffing agency can supply to its clients.

So what else can staffing agencies offer? Answering that is the key

to securing sustainable advantages.

To survive, staffing companies must reinvent themselves, build highly specialized, unique niches and diversify their portfolios.



1. Evaluating Your Firm’s Talent Pool

Staffing software can lend insight into the quality and diversity

of your candidate database. With reporting and searches, firms

can realize both the strengths and weaknesses of their talent

pools. For example, executives may realize a trend regarding

a certain skill set within their database, or the popularity of a

particular type of education or training.

Benefits

Sustainable Advantage Calculator – What You Need To Be Measuring



This can help the staffing agency to better identify and market

its candidates’ specialized talents.

Identifying which candidate and client make the best fit for

each other requires a deeper evaluation. Jobscience can help

answer these questions with tools like PowerSearch, Skills

Rating, Speed Review candidate comparison functionality,

shared notes and much more.

Empowering a staffing agency to not only place a qualified

candidate appropriately, but also quickly, leads to sustainable

advantages. Not only does the firm save time, but it also sends

a message to its clients: we place quality candidates faster.





2. The Candidate Package

How do you currently present candidates to clients? If this

process is not quick or clear enough, growth and repeatability

can be hindered.

With Jobscience, you can give a comprehensive list of

candidates to each client with little-to-no additional work.

A sustainable advantage, in this case, takes the form of an

easy-to-deliver, organized, and graphic presentation of each

candidate’s information.




3. Reporting

To change and grow in the right direction, your staffing firm

needs to be able to see where it is currently. With Jobscience,

you can create customizable reports inside the staffing

software itself with just a few clicks, giving you the visibility

you need to plan your next move and measure your success.

You can also use reporting to identify and forecast future

successes, areas of growth and business needs. Reporting and

forecasting that is fast, intuitive, and easy to use can influence

and support sustainable decisions across the staffing firm,

giving you a coveted advantage.




4. Driving Adoption Internally

Even if your staffing software has all of the above functionality,

it won’t be useful unless your staff is willing to utilize its

features. Adequate staff training, coupled with a superior user

experience, is essential for your firm to not only know how to

use the software to its full potential, but to then employ it to its

full potential.



When your staff is eager to adopt new software, the full potential to create a sustainable advantage is unlocked.


The best staffing software also has customer support

resources available so that users can get answers in real time

to any of their questions.



1. End-to-end, wall-to-wall

Many staffing firms have several solutions – one for applicant

tracking, another for compliance, and yet another for

timekeeping and payroll.

For that reason, you should consider whether or not the

staffing software solution you are examining is compatible

across multiple systems.

Using a single, integrated solution heightens efficiency and consolidates IT resources.

Costs




A single solution can also give a staffing agency access to

historical data. This information can then be leveraged to

identify trends, shift strategy, and empower business decisions.

Collectively, these elements lead to a sustainable advantage.





2. Business interactions

If finding the right candidate for a position is partially an

art, back office business functions are surely pure science.

There should be no guesswork involved in your firm’s billing,

invoicing, compliance, and timecard management. Without

proper organization and streamlined back office processes,

your organization’s data, time, and eventually profits can suffer.

That is where staffing software comes in.




Use software functionality such as direct data export:

⊲ Monitor which forms your new hires have completed, and

prepare for placement.

⊲ Your contractors can submit their hours, and your clients

can approve them.

⊲ Export data to generate payroll, invoicing and forecasting

documents.




Streamline your client relationships:

⊲ Simple invoicing:

• Make it easy for client hiring managers to review

and approve hours.

• Export contractor data for instant invoices.

If your clients and candidates both enjoy their time interacting with you, they won’t hesitate to repeatedly utilize or refer your expertise to others.




3. Visibility

Firms want a staffing software solution that enables them

to evaluate and assess processes from prospect to pay.

Identifying pain points and their corresponding solutions

is essential. If you can spot weaknesses and fortify your

strengths, you can avoid mistakes and replicate success.



High ROI is a necessary consideration for making the right

staffing software choice, but it is only the beginning. Staffing

firms also need to consider how their software creates

sustainable advantages. In a job market fueled by LinkedIn

and other players, agencies need to show clients that they add

value which cannot be found elsewhere.

One way to achieve this is through the right staffing software,

which can improve the way candidates are sourced, hired, and

managed. Furthermore, staffing firms themselves can use

this software to create predictions and reports that will guide

future decisions and strategies.

Conclusion


Jobscience offers the ROI your staffing firm wants, while creating the sustainable advantageyou need.



Success Checklist for Gaining a SustainableAdvantage With Staffing Software

☐Wall-to-Wall Systems

• Efficiency

• Compatibility

• Integration

☐ Business Interactions

• Back-office: logging hours, billing

• Client experience

• Accelerated communication

☐Visibility

• Identify weaknesses

• Fortify strengths

☐ Evaluation

•Improved reputation due to candidate

quality

☐Candidate Package

• Organized presentation of candidates

☐ Reporting

• Customizable reports

• Forecasting and improved consistency

☐ Employee Adoption of Software

• Customer support and resources

• Internal support


© 2015 Jobscience. All Rights Reserved.

Jobscience gives staffing agencies the tools that lead to a new way of thinking…

Candidate-centric, data-driven, targeted and personalized through technology.

Built on the world’s #1 CRM platform, salesforce.com, Jobscience simplifies

processes from business development to pay and bill, from candidate sourcing to

contractor timesheets. As the choice of over 500 global customers, Jobscience

operates mobile, social, in the cloud, with easy access to data to help sales,

recruiting and operations raise the game.

Take a 3-minute online tour: www.jobscience.com/staffing-software

Call: 1-866-284-1892

E-mail: [email protected]

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staffing industry beyond roi: gaining a sustainable advantage in the staffing industry with the rise...

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