STAFF SURVEY

Wednesday, December 12, 2012

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Agenda

Purpose of staff survey

Findings

Discussion

Next Steps/Action Plan

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Purpose of Staff Survey

Important tool for quality improvement

Assess the level of satisfaction and engagement of employees

Critical issue in attracting and retaining staff

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Positive Findings

Top 3 Positive Trends in Staff Survey:

Your immediate supervisor

Computer training

Ethics

Analysis of the 2012 staff survey showed the above category questions as averaging the highest overall score

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Your Immediate Supervisor

78% of staff feel that their supervisor understands their job and is willing to back their employee up when needed (Q #4)

80% of staff feel that they can go to their supervisor(s) with anything and they will take the time to listen and try to correct the situation if needed (Q#5)

80% of staff are satisfied with the job being done by their immediate supervisor (Q#7)

82% of staff feel excellent/very good with the open door policy with their immediate supervisor (Q#35)

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Computer Training

80% of staff are knowledgeable of where to store documents on their computer (Q#28)

76% of staff feel excellent or very good with their computer software knowledge in regards to their job (Q#29)

78% of staff have been shown the policy and procedure manual on the hospital’s intranet system (Q#55)

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Ethics

86% of staff feel excellent/very good/good in regards to how ethical issues surrounding the hospital are handled by staff (Q#51)

86% of staff feel excellent/very good/good that ethics is a part of daily life at AGH (Q#52)

90% of staff feel excellent/very good/good on how their ethical beliefs coincide with the hospital’s beliefs (Q#53)

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Confirm Strengths

Agree or Disagree?

Discussion

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Negative Findings

Top 3 Negative Trends in Staff Survey:StaffingOverall Organization/Resource AllocationHiring, Promoting, Job Opportunity, & Job Security

Analysis of the 2012 staff survey showed the above category questions as averaging the overall lowest score

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Staffing

63% of staff believe that the staff is well-balanced between the people who supervise work and the people who carry out the work (Q#8)

54% of staff feel all work teams co-operate and communicate well with each other and try to help each other out (Q#9)

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Overall Organization/ Resource Allocation

49% of staff believe the Atikokan General Hospital has great success when cutting unnecessary costs (Q#22)

54% of staff understand the decision making process for allocating resources (Q#25)

46% of staff feel local resource allocation decisions never interfere with their ability to do what is medically best for patients (Q#27)

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Hiring, Promoting, Job Opportunity, & Job Security

66% of staff feel the Atikokan General Hospital hires the most suitable person for the job (Q#15)

58% of staff believe that when promoting within the Atikokan General Hospital the process is fair and unbiased (Q#16)

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Discussion

What do you think?

Agree or Disagree?

What did your team meeting produce?

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Next Step/Action Plan

A. What do we need to do to enhance strengths?

B. What do we need to do to resolve negative findings?

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