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NOC: Mobile - Coverage
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Create SR:SR Type: General QueriesSR Sub Type 1: Coverage/Network AvailabilitySummary: Mobile - Coverage User Group: GE Internal escalationsFollow Up Date: Status: Assigned SR Note:-CCC:
-Contact person:-Contact Number:-Affected Service ID:-Handset model:-Coverage issue:-Distortion of line Affected location: -Affected period: -Frequency of issue:< Prev
1. Identify Mobile Issue : Distorted Line2. Tried Sim card on other handset? : Yes
3. Experience same issue on other handset? : Yes4. Happens at specific location? : Yes5. Escalate to GE Internal : Done