spms workshop lectures part i

8/9/2019 SPMS Workshop Lectures PART I

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STRATEGIC PERFORMANCEMANAGEMENT SYSTEM (SPMS)

March 20. 2014 (8:30 12:00 PM)


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OB ECTI!ES OF SPMS "OR#S$OP


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To orient participants on the rationale,scope and features of the SPMS pursuant to CSC MC No. 6, 2012.

To gain appreciation andunderstanding of PerformanceManagement System PMS! as an

essential "# tool to impro$e employee performance and achie$eorgani%ational goals and priorities.

To guide participants or PMT mem&ers

OB ECTI!ES OF SPMS ORIENTATION%"OR#S$OP


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Insanity is doing the same thing

over and over again andexpecting diferent result.

ALBERT EINSTEIN


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MA&'GO


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MAS MA$IRAP ANGSPMS #AYSA PES

MAB'SISI

TOTOO NA BA IYAN

&I NA BA PAPA ITAN YAN


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Civil Service Commission Strategic PerformanceManagement System

"h* r+,-ac+ PES / h SPMS


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PERFORMANCEE!A 'ATION

SYSTEM CSC MC 1 1


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PERFORMANCEE!A 'ATION

SYSTEM


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(ocused only onindi$idual

performance andcontri&ution.

)cti$ity &ased not

output oriented

*ses cross+ratingsystem super$isor,su&ordinate, peer,clients!

eha$ioral indicatorsare not accurate

"$AT S "RONG

"IT$PERFORMANCEE!A 'ATIONSYSTEM (PES)


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PERFORMANCEMANAGEMENT

SYSTEM


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PERFORMANCEMANAGEMENT

SYSTEM


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Performance Rewardingand Development Planning

1

2

3

4

Performance Reviewand Evaluation

Performance Review

and Evaluation

Performance Planningand Commitment

Performance Monitoringand Coaching

PERFORMANCE MANAGEMENT SYSTEM(Four Stage Cycle)

Per formance Reviewand Evaluation

Performance Rewardingand Development Planning

Performance Monitoringand Coaching

Performance Planningand Commitment


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-utputs and performance

lin toorgani%ational goalsand priorities

-utput &ased and notacti$ity centered

#eplaces the tediouscross rating system'ith simpli/ed ratingscheme

Team'or approach

"$Y IS SPMSBETTER T$ANPES


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SPMS Para /56 Sh/7 Ar+a Para /56 Sh/7

Fr 6 TPerspective Evaluation ManagementFocus Activities/Inputs Outputs and

outcomes

Indicators Performance indicators(e.g., no. of resolutionsprepared)

Success indicators(e.g., no. of casesresolved wit in !"da#s )

Performancealignment $ocus on individual(competition) Align individual tooffice/organi%ation(teamwor& andcolla'oration)

Role ofSupervisor

Evaluator oac /mentor


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EGA BASESOF SPMS


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oint #esolution No. o$erning Principles of

the Modi/ed Compensation 3 PositionClassi/cation System and ase Pay Scheduleof the o$ernment! of the Congress of thePhilippines

Section 44, Chapter 5, oo of the 78ecuti$e-rder 292

Section 5 of )dministrati$e -rder No. 2 1

CSC Memorandum Circular No. 6, s.2012:mplementing uidelines of SPMS!

EGA BASES OF SPMS


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CSC shall de$elop a PerformanceManagement System that 'ill ensureindi$idual performance shall &e lin ed'ith organi%ational performance toenhance performance orientation

:nstitute a Performance 7$aluationSystem &ased on o&Aecti$ely measured

output and performance of personneland units.

EGA BASES OF SPMS


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Measures of performance resultsre$ie'a&le o$er period of the SPMSimplementation $is+B+$is the targetedmilestones organi%ational priorities !

Pro$ides $eri/a&le &asis in assessingorgani%ational performance and

collecti$e performance of indi$iduals inthe organi%ation

SPMS FOC'ES ON:


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idelines in the 7sta&lishment a:mplementation of )gency SPM

CSC Memorandum Circular No !" s #$%#


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uidelines in the 7sta&lishment and

:mplementation of )gency StrategicPerformance Management System SPMS!

ac ground, Concept and -&Aecti$esasic 7lementsey Players and #esponsi&ilities

The SPMS Process

#ating Period and #ating ScaleSu&mission of )gency SPMS to CSC

CSC MEMORAN&'M CIRC' AR NO. 9 .2012


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uidelines in the 7sta&lishment and

:mplementation of )gency StrategicPerformance Management System SPMS!

ac ground, Concept and -&Aecti$esasic 7lementsey Players and #esponsi&ilities

The SPMS Process

#ating Period and #ating ScaleSu&mission of )gency SPMS to CSC



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uidelines in the 7sta&lishment and:mplementation of )gency StrategicPerformance Management System

SPMS!

SPMS :nitiation ; :mplementation *ses of performance #atings

Sanctions )ppeals (orms -PC#, @PC#, :PC#!



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OPCR &PCRa; IPCR F r6

SPMS RATING !RMS "!PCR# DPCR# IPCR$


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MFO S'CCESSIN&ICATORS

(Tar5+ =/- /;5

/; Br5*.

Mar/, aacc r /;5 B- 5 C +

a; ar >*+; 7 2;

+6+ +r

P2? M/--/ ; ? 3 ? 4.3

c c@

Letters

re(orts



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OPCR

O c+ P+r7 r6a;c+ C 66/ 6+;

a; R+ /+ (OPCR) F r6:

M(-;-utput

Success :ndicator Target DMeasure! )llotted udget @i$ision ; :ndi$idual )ccounta&le )ctual )ccomplishments #ating Columns E D 7 D T F )! #emar s

! ICE PER !RMANCE C!MMITMENT AND RE%IE& "!PCR$


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MFO S'CCESS

IN&ICATORS(Tar5+ c 6,+ +;c*a; ar :

No. ofemployees

trained1,000

employeestrained!

No. of scholars

enrolled in

&/ r/>= / ; 7

Tar5+ &+,ar 6+;S a

S=> r /;a + 1:

500 employeestrained 250 scholarsenrolled

S=> r /;a + 2:


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Performance Measures@imensions! are

per$ormance level yardstic scomputed through the units o$

or measurements andaccording to their $unctions.



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MFOS'CCESS

IN&ICATORS(Tar5+ =/- /;5 /;Br5*.Mar/, aacc r /;5 B- 5 C +

a; ar >*+; 7 2;

+6+ +r

P2? M/--/ ; 2 3 2 2.3 Nach/+ +

=+

Letters ? ? ?

Re(orts

T*TAL

!PCR # DPCR AND IPCR


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ACT'A

ACCOMPIS$MENTS

RATING(Tar5+ < M+a =r+ ) REMAR#S

Q E T A

%

#

5

=a-/ *%=a; /

*

T/6+-/;+E +c / +;

+

A +ra5+


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1. 'A ITY OR EFFECTI!ENESS


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)ccepta&ility Meetings standardsClient satisfaction 'ith

ser$ices rendered )ccuracy Completeness orcomprehensi$eness

of report

1. A ITY OR EFFECTI!ENESS

EJAMP E OF 'A ITY OR EFFECTI!ENESS


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O'TP'TS TEST OF MEAS'REMENT78cellent Client

Satisfaction #atingfor CSC (rontlineSer$ices in 201

Client satisfaction 'ith

ser$ices rendered

uilding Plans and

designs

)ccording to standards

of uilding Code and@PG"

(inancial Statement

reports

Prepared and su&mitted

'ith accurate andcorrect entries e$ery10 th day of the follo'ingmonth

udget proposals; Minimal changes and

T$REE (3) &IMENSIONS OF PERFORMANCE


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2. 7


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standard response time

num&er of reLuests;applicationsacted

upon o$er a num&er reLuests ;applications recei$ed

optimum use of resources e.g.money,

logistics, o


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O'TP'TS TEST OF MEAS'REMENT

No. of clearancesissued 'ithin 4+5hours from receipt ofreLuests

Standard response timefor e$ery transaction

&ased on standards ofo


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4. Timeliness measures i$ thetargeteddeliverable as done ithin the

scheduled or expectedtime$rame.

&eeting deadlines as set in theor plan

EJAMP ES OF TIME INESS


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O'TP'TS TEST OF MEAS'REMENT50 tra


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'A ITY EFFECTI!ENESS TIME INESS

Acc+, a>/-/ * S a; arr+ , ; + /6+

M++ /;5+a -/;+ a +

/; r@ ,-a;Acc=rac* N . 7

r+K=+ %a,,-/ca

/ ;Ac + =, ; ; . 7r+K=+ %a,,-/ca/ ; r+c+/ +

C-/+; Sa / 7ac / ;/ h +r /c+

r+; +r+

M++ /;5S a; ar

O, /6=6 = + 7r+ =rc+(6 ;+* - 5/ /c

c+ =,,-/+ )C 6,-+ +;+ %C6,r+h+; / +;+7 R+, r

Cr+a / / * r


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+xample o$

CSC STAN&AR&SOF MEAS'REMENT


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&ESCRIPTION OF RATINGS FOR EFFICIENCY


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MFO MEAS'RESR+,-/+ K=+r/+ +;

/ h/; 1?a* =, ;

r+c+/, >* h+$RM O c+

? R+,-/+ +; / h/; a;

a +ra5+ 7 10a*4 R+,-/+ +; / h/; a;a +ra5+ 7 11 14

a*3 R+,-/+ +; / h/; a;a +ra5+ 7 1?

a*

2 R+,-/+ +; +-a*+ >* a;a +ra5+ 7 1 .? a*

1 r+,-/+ +; +-a*+ >* a;a +ra5+ 7 8

r 6 r+ a

&ESCRIPTION OF RATINGS FOR 'A ITY TIME INESS


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MFO MEAS'RESM-) &et'een

the CSC anda'ard gi$ing&odies on theintegration ofC standards totheir criteriasigned &y endof Septem&er2014

Eualitymeasured &yaccepta&ility onthe terms 3

? MOA a,,r + >* h+

C 66/ / ; =, ;1 ,r+ +; a / ;4 MOA a,,r + >* h+C 66/ / ; =, ;

2;

,r+ +; a / ; / h6/;/6a- cha;5+3 MOA a,,r + >* h+C 66/ / ; =, ;

2 ; ,r+ +; a / ; / h 6aH rcha;5+2 MOA a,,r + >* h+C 66/ / ; =, ;

3 r ,r+ +; a / ; / h6/;/6a- cha;5+



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MFO MEAS'RESM-) &et'een

the CSC anda'ard gi$ing&odies on theintegration ofC standards totheir criteriasigned &y endof Septem&er2014

Time frame forthis acti$ity is 6months or 120G@!

? MOA /5;+ /; -+ ha; 84

a*4 MOA /5;+ / h/; 8? 10

a*

3 MOA /5;+ / h/; 108 13 a*

2 MOA /5;+ / h/; 138 180 a*

1 MOA /5;+ >+* ; 180a*



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MFO MEAS'RESOr/+; a / ; ;PRIME $RMc ; =c + >*EO March 2013

(-uality o$conduct o$'rientationactivity measuredby participants%

post evaluationresult)

? A +ra5+ = a; /;5 ra /;5

7 ,ar /c/,a;

4 A +ra5+ +r* a / 7ac r*ra /;5 7 ,ar /c/,a;

3 A +ra5+ a / 7ac r* ra /;57 ,ar /c/,a;

2 A +ra5+ =; a / 7ac r*ra /;5 7 ,ar /c/,a;

1 A +ra5+ , r ra /;5 7,ar /c/,a;

&ESCRIPTION OF RATINGS FOR TIME INESS


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MFO MEAS'RESOr/+; a / ; ;PRIME $RMc ; =c + >*EO March 2013

( ime Frame $orthis activity is /months or 01days)

? C ; =c + / h/; ? a* r

-+

4 C ; =c + / h/; 9 80a*

3 C ; =c + >* +; 7 1 K=ar +r r/ h/; 81 103 a*

2 &+-a*+ >* 14 1? a*

1 &+-a*+ >* 6 r+ ha; 4?a*

&+ +r6/;+ S=cc+ S a; ar >* r+7+rr/;5 D


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Citi%enOs Charter #) 6 14 Code of 7thics 3 7thicalStandards!-P7S #eference Ta&le

)ccomplishment #eports forhistorical data!

enchmar ing #eportsSta eholderOs (eed&ac #eports

& r6/; S cc S a; ar r 7 rr/;5 D


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spms workshop lectures part i

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