spiral dynamics stockholm 19 november 2009
TRANSCRIPT
Workshop on Spiral DynamicsErik Månsson and Sonja Ellmann
19 November 2009, Stockholm, Sweden19 November 2009, Stockholm, Sweden
Projektforum 09Projektforum 09
Spiral Dynamics (by Beck & Cowan):
A theory of human development arguing that human nature is not fixed but adapts by constructing new more complex models to cope with new problems.
Each new model includes and transcends all previous.
The set values defined are applicable to individuals, organisations and entire cultures.
The model is not linear but infinite stages of progress andregression over time dependent on the life conditionsof the person / culture which are constantly in flux. Each stage can (co)-exist in both healthy and unhealthy states.
SPIRAL Dynamics Model ‐
background
Coral
Turquoise
Yellow
Green
Orange
Blue
Red
Purple
Beige
SPIRAL Dynamics Model ‐
the colours
The model offers a dynamic perspective on complex matters such as:
HOW people think about things (not “what” they think)
WHY people make decisions in different ways
WHY people respond to different motivators
WHY and HOW values arise and spread
The nature of CHANGE
Spiral Dynamics Model ‐
benefit of use
Individuals and cultures do not fall clearly in any single category (which in Spiral Dynamics is symbolized by different colours).
Each person/culture embodies a mixture of the value patterns, with varying degrees of intensity in each.
Attaining higher stages of development is not synonymous with attaining a 'better' or 'more correct' values system, although higher levels allow broader understanding and appreciation of all factors in play.
Each stage can (co)-exist in both healthy and unhealthy states, whereby any stage of development can lead to undesirable outcomes with respect to the health of the human and social environment.
SPIRAL Dynamics Model ‐
how to understand
red1th
tier
2nd
tier
3rd
tier
Red:
Project power structure (storming)
+Feeling of
well‐beingFulfillment
Feeling of
discontentDisappointment
‐
Phases of team development:
2. Storming 3. Norming 4. Performing1. Forming
Interaction
Close combat phaseConflict
• Underlying conflicts•
Confrontation between
different individuals• Formation of cliques• Difficult progress
Lines are drawn, power struggles
Organization phaseAgreement on common goals
• Development of newways of interacting with others in the group• Feedback• Confrontation betweendifferent points of view
Self‐organization
Fusion phase Performance
• Full of ideas• Flexible• Open• Efficient• United, cooperative
Maturity, mutual acceptance
TimeTest phaseFormation of the group
• Polite• Impersonal• Tense• Cautious
Formation of the group
consciousness
Impulsive / Egocentric MEMEavoid shame, get respect, and do what you want
A jungle, where the strongest and most cunning survive
•the world is a jungle full of threats and predators•breaks free from any domination or constraint
to please self as a self desires
•stands tall, expects attention, demands
respect, and calls the shot
•enjoys self to the fullest right now without guilt or remorse•conquers, out‐foxes, and dominates other aggressive characters
power driven
exploitive empire
Red:
Project power structure
(storming)
blue1th
tier
2nd
tier
3rd
tier
Blue: Rule based PM
(norming and performing)Purposeful / Authoritarian MEMELive has meaning, direction and purpose;
enforce principles of rightful livingA ordered existence under the
control of ultimate truth.
•one sacrifices self to the transcendent cause, truth, or righteous pathway•the order enforces a code of conduct based on ethereal, absolute
principals•righteous living produces stability now and guaranteed future reward•impulsivity is controlled through guilt; everybody has their proper place•laws, regulations, and discipline build character and moral fiber
order driven
authority structure
world view
mind set
absolutistic:DIN 69904 ISO 9000 project
management
certification
(4 level/PMP)
IPMA / PMI
hard factors
ISO certification Competence baseline
orange1th
tier
2nd
tier
3rd
tier
Orange: Efficiency based PM
(performing)
world view
mind set
TQM ‐
EFQM to Project ExcellenceProject management and project results
Achievist / Strategic MEMEplay the game to win, cultivate
optimistic,
risk‐taking, self‐relianceA marketplace full of possibilities
and opportunities
•Change and advancement are inherent within the scheme of things•progresses by learning nature’s secrets and seeking out best solutions•manipulates earth’s resources to create and spread the abundant good live•optimistic, risk‐taking, and self‐reliant people deserve success•societies prosper through strategy, technology, and competitiveness
success driven
strategic enterprise
Behavioural competence
Technical competence Contextual competence
Lean Management, Six Sigma,
KAIZEN
green1th
tier
2nd
tier
3rd
tier
Green: Humanistic PM
‐
soft factorsworld view
mind set
humanistic valuescorporate culture
Communitarian / Egalitarian MEMESeek peace in the inner self and explore
the caring
dimensions of communityA human habitat in which we share
life’s experiences, freed from dogma.
•the human spirit must be freed from greed, dogma, and divisiveness•feelings, sensitivity, and caring supersede cold rationality•spreads the earth’s resources and opportunities equally among all•reaches decisions through reconciliation and consensus process•refreshes spirituality, brings harmony, and enriches human development
people driven
social network
humanisticcorporatevalues
C T
Q/P
customer‐satisfaction (CS)
(PS) people‐satisfaction
stakeholder‐satisfaction (SS)
Problem with Pilipino and Pakistani workers not wearinghearing protection during tunnel boring and company facing potential penalty due to Saudi law. Which is the most appropriate response?
1) Pay deduction for non-compliance
2) Issue company guidelines & regulations in accordance with Saudi law
3) Brainstorm on options & decide based on cost/benefit analysis
4) Call for meeting with all staff trying to motivate them to change behaviour
Case: Swedish (project)manager
in Saudi
Problem with workers not wearing hearing protection duringtunnel boring and company facing potential penalty due to locallaw. Would your response be different in another culture? What about Sweden?, Germany? Or US?
1) Pay deduction for non-compliance
2) Issue company guidelines & regulations in accordance with Saudi law
3) Brainstorm on options & decide based on cost/benefit analysis
4) Call for meeting with all staff trying to motivate them to change behaviour
Case: Swedish (project)manager in Saudi cont.