specification...y/600/1037 – plait and twist hair using basic techniques t/600/1000 – remove...

Specification

Edexcel Level 1 NVQ Certificate in Beauty Therapy (QCF)

Edexcel Level 1 NVQ Certificate in Hairdressing and Barbering (QCF)

Edexcel Level 1 NVQ Diploma in Hairdressing and Beauty Therapy (QCF)

For first registration August 2010

Issue 2

Edexcel NVQ/competence- based qualifications

Edexcel, a Pearson company, is the UK’s largest awarding organisation offering vocational and academic qualifications and testing, to employers, training providers, colleges, schools, and other places of learning in the UK, and in over 85 countries worldwide.

Our specialist suite of qualifications include NVQs, Apprenticeships, WorkSkills, Functional Skills, Foundation Learning, as well as our exclusive range of BTECs, from entry level right through to Higher National Diplomas.

This specification is Issue 2. Key changes are sidelined. We will inform centres of any changes to this issue. The latest issue can be found on the Edexcel website: www.edexcel.com

References to third party material made in this specification are made in good faith. Edexcel does not endorse, approve or accept responsibility for the content of materials, which may be subject to change, or any opinions expressed therein. (Material may include textbooks, journals, magazines and other publications and websites.)

Authorised by Roger Beard Prepared by Catherine Dear

Publications Code N027003

All the material in this publication is copyright © Edexcel Limited 2011

http://www.edexcel.com/

Contents

Qualification titles covered by this specification 1

Key features of the Edexcel Level 1 NVQ Certificates and Diploma in Hairdressing and Beauty Therapy (QCF) 3

What is the purpose of these qualifications? 3

Who are these qualifications for? 3

What are the benefits of these qualifications to the learner and employer? 4

What are the potential job roles for those working towards these qualifications? 4

What progression opportunities are available to learners who achieve these qualifications? 4

What is the qualification structure for the Edexcel Level 1 NVQ Certificate in Beauty Therapy (QCF)? 5

What is the qualification structure for the Edexcel Level 1 NVQ Certificate in Hairdressing and Barbering (QCF)? 6

What is the qualification structure for the Edexcel Level 1 NVQ Diploma in Hairdressing and Beauty Therapy (QCF)? 7

How are the qualifications graded and assessed? 8

Assessment strategy 8

Types of evidence 9

What do you need to offer these qualifications? 10

Centre recognition 10

Approvals agreement 10

Quality assurance 10

What resources are required? 10

Unit format 11

Units 13

Unit 1: Ensure Responsibility for Actions to Reduce Risks to Health and Safety 15

Unit 2: Prepare and Maintain Salon Treatment Work Areas 19

Unit 3: Contribute to the Development of Effective Working 25

Unit 4: Shampoo and Condition Hair 33

Unit 5: Prepare for Hair Services and Maintain Work Areas 43

Unit 6: Assist with Facial Skin Care Treatments 51

Unit 7: Assist with Day Make-up 61

Unit 8: Assist with Salon Reception Duties 71

Unit 9: Assist with Nail Services 77

Unit 10: Blow Dry Hair 87

Unit 11: Assist with Shaving Services 95

Unit 12: Assist with Hair Colour Services 103

Unit 13: Assist with Perming Hair Services 109

Unit 14: Plait and Twist Hair Using Basic Techniques 117

Unit 15: Remove Hair Extensions 125

Further information 132

Useful publications 132

How to obtain National Occupational Standards 132

Professional development and training 133

Annexe A: Progression pathways 135

The Edexcel qualification framework for the Hair and Beauty sector 135

Annexe B: Quality assurance 137

Key principles of quality assurance 137

Quality assurance processes 137

Annexe C: Centre certification and registration 139

What are the access arrangements and special considerations for the qualifications in this specification? 139

Annexe D: Assessment strategies 141

Assessment Strategy for Beauty Therapy NVQs 141

Assessment Strategy for Hairdressing NVQs 161

Assessment Strategy for Barbering NVQs 179

N027003 –

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N027003 –

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N027003 – Specification – Edexcel Level 1 NVQ Certificates in Beauty Therapy and Edexcel Level 1 NVQ Certificate in Hairdressing and Barbering (QCF) and Edexcel Level 1 NVQ Diploma in Hairdressing and Beauty Therapy (QCF) – Issue 2 – March 2011 © Edexcel Limited 2011

3

Key features of the Edexcel Level 1 NVQ Certificates and Diploma in Hairdressing and Beauty Therapy (QCF)

These qualifications:

are nationally recognised

are based on the Hairdressing and Beauty Therapy National Occupational Standards (NOS). The NOS, assessment strategy and qualification structure(s) are owned by Habia.

What is the purpose of these qualifications?

Edexcel Level 1 NVQ Certificate in Beauty Therapy (QCF)

This qualification provides an initial job-ready qualification for learners who have little or no experience in the industry. It is available for 14-16 year olds (under supervision).

Edexcel Level 1 NVQ Certificate in Hairdressing and Barbering (QCF)

This is a job-ready qualification which allows learners to achieve a qualification that recognises the achievement of competency in the workplace or in a work environment. Learners undertaking this qualification will be supervised when working and therefore the aim of the qualification is to support learning of fundamental skills required in the profession.

Edexcel Level 1 NVQ Diploma in Hairdressing and Beauty Therapy (QCF)

The purpose of this job-ready qualification is to allow candidates to achieve a qualification that recognises the achievement of competency in the workplace or in a work environment. It is aimed for learners who are interested in both Hairdressing and Beauty Therapy. Learners undertaking the Edexcel Level 1 NVQ Diploma in Hairdressing and Beauty Therapy will be supervised when working and therefore the aim of the qualification is to support learning of fundamental skills required in the profession.

Who are these qualifications for?

The Edexcel Level 1 NVQ Certificate in Beauty Therapy (QCF) and the Edexcel Level 1 NVQ Certificate in Hairdressing and Barbering (QCF) qualifications are for all learners aged 14 and above who are capable of reaching the required standards.

The Edexcel Level 1 NVQ Diploma in Hairdressing and Beauty Therapy (QCF) is for all learners aged 16 and above who are capable of reaching the required standards.

Edexcel’s policy is that the qualifications should:

be free from any barriers that restrict access and progression

ensure equality of opportunity for all wishing to access the qualifications.


4

What are the benefits of these qualifications to the learner and employer?

These qualifications allow learners to develop skills essential to working in a beauty or hairdressing salon, such as forming good working relationships with clients, preparing and maintaining treatment areas and awareness of health and safety, as well as the specialist skills needed to assist with carrying out beauty treatments or hairdressing/barbering services. Learners will carry out their work within a realistic work context.

What are the potential job roles for those working towards these qualifications?

Beauty consultant

Beauty therapist

Hairdresser.

What progression opportunities are available to learners who achieve these qualifications?

This qualification allows opportunities for progression to the Edexcel Level 2 NVQ Diploma in Hairdressing, Beauty Therapy or Nail Services. Alternatively, learners can progress to vocationally related qualifications, such as the BTEC short courses in Hairdressing.

Further information is available in Annexe A.


5

What is the qualification structure for the Edexcel Level 1 NVQ Certificate in Beauty Therapy (QCF)?

Individual units can be found in the Units section. The QCF level and credit value are given on the first page of each unit.

The Edexcel Level 1 NVQ Certificate in Beauty Therapy is a 19-credit qualification which consists of three mandatory units (11 credits) plus a minimum of eight credits from optional units.

Mandatory units

Credit value required: Minimum 11, Maximum 11.

A/601/5867 – Ensure Responsibility for Actions to Reduce Risks to Health And Safety

R/600/9086 – Prepare and Maintain Salon Treatment Work Areas

J/600/1258 – Contribute to the Development of Effective Working

Optional units

Credit value required: Minimum 8.

Y/600/8747 – Assist with Facial Skin Care Treatments

F/600/8919 – Assist with Day Make-up

F/600/1257 – Assist with Salon Reception Duties

L/600/8924 – Assist with Nail Services

http://www.accreditedqualifications.org.uk/unit/A6015867.seo.aspx?OwnerRef=

http://www.accreditedqualifications.org.uk/unit/R6009086.seo.aspx?OwnerRef=

http://www.accreditedqualifications.org.uk/unit/J6001258.seo.aspx?OwnerRef=

http://www.accreditedqualifications.org.uk/unit/Y6008747.seo.aspx?OwnerRef=

http://www.accreditedqualifications.org.uk/unit/F6008919.seo.aspx?OwnerRef=


http://www.accreditedqualifications.org.uk/unit/L6008924.seo.aspx?OwnerRef=


6

What is the qualification structure for the Edexcel Level 1 NVQ Certificate in Hairdressing and Barbering (QCF)?


Learners must achieve a minimum of 20 credits, consisting of four mandatory units (14 credits) and optional units which must consist of a minimum of six credits.

Mandatory units

Credit value required: Minimum 14, Maximum 14.

A/601/5867 – Ensure Responsibility for Actions to Reduce Risks to Health ad Safety


A/600/1208 – Shampoo and Condition Hair

A/600/1273 – Prepare for Hair Services and Maintain Work Areas

Optional units



D/600/1041 – Assist with Shaving Services

R/600/1036 – Assist with Hair Colour Services

J/600/0997 – Blow Dry Hair

J/600/1213 – Assist with Perming Hair Services

Y/600/1037 – Plait and Twist Hair Using Basic Techniques

T/600/1000 – Remove Hair Extensions






http://www.accreditedqualifications.org.uk/unit/D6001041.seo.aspx?OwnerRef=





http://www.accreditedqualifications.org.uk/unit/T6001000.seo.aspx?OwnerRef=


7

What is the qualification structure for the Edexcel Level 1 NVQ Diploma in Hairdressing and Beauty Therapy (QCF)?


To achieve this qualification, learners must complete a minimum of 41 credits. Learners must take five mandatory units (17 credits) and optional units which must consist of a minimum of 24 credits.

Mandatory units


A/601/5867 – Ensure Responsibility for Actions to Reduce Risks to Health and Safety

R/600/9086 – Prepare and Maintain Salon Treatment Work Areas


A/600/1208 – Shampoo and Condition Hair

A/600/1273 – Prepare for Hair Services and Maintain Work Areas

Optional units


Y/600/8747 – Assist with Facial Skin Care Treatments

F/600/8919 – Assist with Day Make-up


L/600/8924 – Assist with Nail Services

J/600/0997 – Blow Dry Hair

R/600/1036 – Assist with Hair Colour Services

J/600/1213 – Assist with Perming Hair Services

Y/600/1037 – Plait and Twist Hair Using Basic Techniques

T/600/1000 – Remove Hair Extensions









http://www.accreditedqualifications.org.uk/unit/L6008924.seo.aspx?OwnerRef=





http://www.accreditedqualifications.org.uk/unit/T6001000.seo.aspx?OwnerRef=


8

How are the qualifications graded and assessed?

The overall grade for each qualification is a ‘pass’. The learner must achieve all the required units within the specified qualification structure.

To pass a unit the learner must:

achieve all the specified learning outcomes

satisfy all the assessment criteria by providing sufficient and valid evidence for each criterion

show that the evidence is their own.

The qualifications are designed to be assessed:

in the workplace or

in conditions resembling the workplace, as specified in the assessment requirements/strategy for the sector, or

as part of a training programme.

Assessment strategy

The assessment strategies for these qualifications have been included in Annexe D. Separate assessment strategies have been produced for Beauty Therapy, Nail Services, Hairdressing, and Barbering. These assessment strategies have been developed by Habia in partnership with employers, training providers, awarding organisations and the regulatory authorities. The assessment strategies include details on:

criteria for defining realistic working environments

use of simulation

areas where mandatory written question papers must be used

roles, occupational competence and continuing professional development required by assessors, expert witnesses, internal verifiers and standards verifiers

quality control of assessment

nationally agreed maximum service times for NVQ assessment purposes.

Evidence of competence may come from:

current practice where evidence is generated from a current job role

a programme of development where evidence comes from assessment opportunities built into a learning/training programme whether at or away from the workplace

the Recognition of Prior Learning (RPL) where a learner can demonstrate that they can meet the assessment criteria within a unit through knowledge, understanding or skills they already possess without undertaking a course of learning. They must submit sufficient, reliable and valid evidence for internal and standards verification purposes. RPL is acceptable for accrediting a unit, several units or a whole qualification

a combination of these.


9

It is important that the evidence is:

Valid relevant to the standards for which competence is claimed

Authentic produced by the learner

Current sufficiently recent to create confidence that the same skill, understanding or knowledge persist at the time of the claim

Reliable indicates that the learner can consistently perform at this level

Sufficient fully meets the requirements of the standards.

Types of evidence

To successfully achieve a unit the learner must gather evidence which shows that they have met the required standard in the assessment criteria. Evidence can take a variety of different forms including the following examples:

direct observation of the learner’s performance by their assessor

outcomes from oral or written questioning

products of the learner’s work

personal statements and/or reflective accounts

outcomes from simulation, where permitted by the assessment strategy

professional discussion

assignment, project/case studies

authentic statements/witness testimony

expert witness testimony

reflective accounts

evidence of Recognition of Prior Learning.

Learners can use one piece of evidence to prove their knowledge, skills and understanding across different assessment criteria and/or across different units. It is, therefore, not necessary for learners to have each assessment criterion assessed separately. Learners should be encouraged to reference the assessment criteria to which the evidence relates.

Evidence must be made available to the assessor, internal verifier and Edexcel standards verifier. A range of recording documents is available on the Edexcel website www.edexcel.com. Alternatively, centres may develop their own.

Learners’ essential knowledge and understanding for the Level 1 NVQ Certificate in Beauty Therapy, the Level 1 NVQ Certificate in Hairdressing and Barbering and the Level 1 NVQ Diploma Hairdressing and Beauty Therapy is assessed through the use of externally set tests. These tests are written by Edexcel, and administered and assessed by Edexcel approved centres. The tests are available to Edexcel approved centres in the form of a



10

CD ROM on request from [email protected]. The CD ROM contains instructions to centres to ensure that the test papers are secure. For Level 1 NVQs in Hairdressing and Beauty Therapy, these papers should be delivered in either written or oral formats at the discretion of the assessor.

What do you need to offer these qualifications?

Centre recognition

Centres that have not previously offered Edexcel qualifications need to apply for and be granted centre recognition as part of the process for approval to offer individual qualifications. New centres must complete both a centre recognition approval application and a qualification approval application.

Existing centres will be given ‘automatic approval’ for a new qualification if they are already approved for a qualification that is being replaced by the new qualification and the conditions for automatic approval are met. Centres already holding Edexcel approval are able to gain qualification approval for a different level or different sector via Edexcel online.

Approvals agreement

All centres are required to enter into an approvals agreement which is a formal commitment by the head or principal of a centre to meet all the requirements of the specification and any linked codes or regulations. Edexcel will act to protect the integrity of the awarding of qualifications, if centres do not comply with the agreement. This could result in the suspension of certification or withdrawal of approval.

Quality assurance

Detailed information on Edexcel’s quality assurance processes is given in Annexe B.

What resources are required?

Each qualification is designed to support learners working in the Hairdressing or Beauty Therapy sectors. Physical resources need to support the delivery of the qualifications and the assessment of the learning outcomes and must be of industry standard. Centres must meet any specific resource requirements outlined in Annexe D: Assessment strategy. Staff assessing the learner must meet the requirements within the overarching assessment strategy for the sector.


11

Unit format

Each unit in this specification contains the following sections.

Unit title:

Unit code:

Unit reference number:

QCF level:

Credit value:

Guided learning hours:

Unit summary:

Assessment requirements/evidence requirements:

Assessment methodology:

Learning outcomes:

Assessment criteria:

Evidence type:

Portfolio reference:

Date:

The unit title is accredited on the QCF and this form of words will appear on the learner’s Notification of Performance (NOP).

This is the unit owner’s reference number for the specified unit.

This code is a unique reference number for the unit.

All units and qualifications within the QCF have a level assigned to them, which represents the level of achievement. There are nine levels of achievement, from Entry level to level 8. The level of the unit has been informed by the QCF level descriptors and, where appropriate, the NOS and/or other sector/professional.

All units have a credit value. The minimum credit value is one, and credits can only be awarded in whole numbers. Learners will be awarded credits when they achieve the unit.

A notional measure of the substance of a qualification. It includes an estimate of the time that might be allocated to direct teaching or instruction, together with other structured learning time, such as directed assignments, assessments on the job or supported individual study and practice. It excludes learner-initiated private study.

This provides a summary of the purpose of the unit.

The assessment/evidence requirements are determined by the SSC. Learners must provide evidence for each of the requirements stated in this section.

Learning outcomes state exactly what a learner should know, understand or be able to do as a result of completing a unit.

The assessment criteria of a unit specify the standard a learner is expected to meet to demonstrate that a learning outcome, or a set of learning outcomes, has been achieved.

Learners must reference the type of evidence they have and where it is available for quality assurance purposes. The learner can enter the relevant key and a reference. Alternatively, the learner and/or centre can devise their own referencing system.

This provides a summary of the assessment methodology to be used for the unit.

The learner should use this box to indicate where the evidence can be obtained eg portfolio page number.

The learner should give the date when the evidence has been provided.


12


13

Units


14


15

Unit 1: Ensure Responsibility for Actions to Reduce Risks to Health and Safety

Unit code: G20

Unit reference number: A/601/5867

QCF level: 3

Credit value: 4

Guided learning hours: 38

Unit summary

The aim of this unit is to provide candidates with the knowledge/understanding/skills to understand their health and safety responsibilities in the workplace.

Evidence requirements

1 The common evidence requirements below are in addition to the ENTO Assessment Strategies approved by UKCG in February 2008.

2 The standards require evidence of consistent occupational competence, as defined by the standards, to be demonstrated through relevant work activities. A variety of assessment methods should be used to confirm competence. Assessment of knowledge should be integrated with the assessment of performance wherever possible and appropriate.


16

3 Assessment of performance and knowledge in the workplace:

All evidence must be derived from performance in the workplace with no exceptions. Therefore, no simulated working conditions have been specified in this Assessment Strategy as the outcomes can be demonstrated by a combination of other assessment methods drawn from:

direct observation of the candidate in the workplace

witness testimony by colleagues and line managers of the candidate’s successful performance of activities in the workplace

documentary and other product-based evidence

a personal report by the candidate endorsed by colleagues

questions

discussion

professional discussion.

Assessment methodology

This unit is assessed in the workplace or in conditions resembling the workplace. Learners can enter the types of evidence they are presenting for assessment and the submission date against each assessment criterion. Alternatively, centre documentation should be used to record this information.

N027003 –

Spec

ific

atio

n –

Edex

cel Le

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VQ

Cer

tifica

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in B

eauty

Ther

apy

and E

dex

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NVQ

Cer

tifica

te in H

airdre

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g a

nd B

arber

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QC

F) a

nd E

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Dip

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a in

H

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nd B

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Ther

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(QCF)

– I

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2 –

Mar

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N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

18

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

3

Know

how

to r

educe

ris

ks

to h

ealth a

nd s

afe

ty in t

he

work

pla

ce

3.1

ex

pla

in t

hei

r re

sponsi

bili

ty in r

emai

nin

g a

lert

to

haz

ards

and r

isks

3.2

des

crib

e ow

n r

esponsi

bili

ties

and s

cope

for

action in

contr

olli

ng r

isk

3.3

ex

pla

in t

he

import

ance

of ad

her

ing t

o h

ealth a

nd

safe

ty p

olic

ies

and p

ract

ices

3.4

des

crib

e w

her

e an

d w

hen

to g

et a

dditio

nal

hea

lth

and s

afe

ty a

ssis

tance

3.5

des

crib

e th

e im

port

ance

of

per

sonal

pre

senta

tion

and b

ehavi

our

in m

ainta

inin

g h

ealth a

nd s

afet

y in

th

e w

ork

pla

ce

Lear

ner

nam

e:__________________________________________

D

ate:

___________________________

Lear

ner

sig

nat

ure

:_______________________________________

D

ate:

___________________________

Ass

esso

r si

gnat

ure

:______________________________________

D

ate:

___________________________

Inte

rnal

ver

ifie

r si

gnatu

re:

________________________________

(i

f sa

mple

d)

Dat

e:___________________________


19

Unit 2: Prepare and Maintain Salon Treatment Work Areas

Unit code: B1

Unit reference number: R/600/9086

QCF level: 1

Credit value: 3


Unit summary

This is a job-ready unit which is competency based. This unit is about preparing salon treatments and maintaining work areas. To carry out this unit the learner will need to maintain effective health, safety and hygiene procedures throughout their work.

This unit applies to Beauty and Spa Therapy.


1 Simulation is not allowed for any performance evidence within this unit.

2 Learners must practically demonstrate in their everyday work that they have met the standard for preparing and maintaining the beauty therapy work areas.

3 The assessor will observe the learner’s performance on at least three occasions.

4 Learners must show that they have:

– prepared and maintained work for six out of the eight* treatments

a waxing

b eye treatments

c make-up

d facial

e manicure

f pedicure

g nail art

h nail enhancements


20

– have prepared all types of environmental conditions

a lighting

b heating

c ventilation

d general comfort

*However, learners must prove to their assessor that they have the necessary knowledge, understanding and skills to be able to perform competently in respect of all items in this range.

5 It is likely that the evidence of the learner’s performance will be gathered from the observations made by the assessor, but the learner may be required to produce other evidence to support the performance if the assessor has not been present.

6 This unit requires mandatory written questions in accordance with the Habia Assessment Strategy for Beauty and Spa Therapy.



N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

21

Lear

nin

g ou

tcom

es a

nd a

sses

smen

t cr

iter

ia

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1

Be

able

to p

repar

e th

e tr

eatm

ent

work

are

as

1.1

use

clie

nt

reco

rds

to s

elec

t su

itable

mat

eria

ls a

nd

equip

men

t fo

r th

e cl

ient

1.2

se

t up m

ater

ials

, to

ols

and e

quip

men

t fo

r tr

eatm

ents

follo

win

g t

he

salo

n p

roce

dure

s an

d a

ny

giv

en inst

ruct

ions

1.3

cl

ean a

ll to

ols

and e

quip

men

t usi

ng t

he

corr

ect

ster

ilisa

tion a

nd d

isin

fect

ion m

ethods

1.4

en

sure

that

envi

ronm

enta

l co

nditio

ns

are

suitab

le

for

the

clie

nt

and t

he

trea

tmen

t

1.5

lo

cate

the

corr

ect

clie

nt

reco

rds

for

the

rele

vant

mem

ber

of

staff p

rior

to t

reat

men

t

1.6

ch

eck

per

sonal

sta

ndar

ds

of hyg

iene,

pro

tect

ion

and a

ppea

rance

mee

t ac

cepte

d indust

ry a

nd

org

anis

atio

nal

req

uirem

ents

2

Be

able

to m

ainta

in t

he

trea

tmen

t w

ork

are

as

2.1

dis

pose

of

was

te m

ater

ials

saf

ely

and c

orr

ectly

2.2

ch

eck

and c

lean

equip

men

t ac

cord

ing t

o

man

ufa

cture

rs’ in

stru

ctio

ns

and s

alon p

roce

dure

s

2.3

st

ore

rec

ord

s, m

ate

rial

s an

d e

quip

men

t fo

llow

ing

salo

n p

roce

dure

s

2.4

le

ave

the

work

are

a in a

cle

an a

nd h

ygie

nic

co

nditio

n s

uitab

le for

furt

her

tre

atm

ents

N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

22

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

3

Know

about

org

anis

ational

an

d leg

al r

equirem

ents

3.1

st

ate

thei

r re

sponsi

bili

ties

under

rel

evan

t hea

lth

and s

afe

ty leg

isla

tion

3.2

st

ate

thei

r re

sponsi

bili

ties

and r

easo

ns

for

mai

nta

inin

g p

erso

nal hyg

iene,

pro

tect

ion a

nd

appea

rance

acc

ord

ing t

o a

ccep

ted indust

ry a

nd

org

anis

atio

nal

req

uirem

ents

3.3

st

ate

the

import

ance

and r

easo

ns

for

keep

ing

reco

rds

of

trea

tmen

ts

3.4

st

ate

the

import

ance

of

the

corr

ect

stora

ge

of

clie

nt

reco

rds

in r

elat

ion t

o t

he

Data

Pro

tect

ion A

ct

3.5

st

ate

why

it is

import

ant

to m

ainta

in s

tandar

ds

of

gen

eral

hyg

iene

and t

he

princi

ple

s of av

oid

ing

cross

-infe

ctio

n

3.6

st

ate

the

salo

n’s

pro

cedure

for

storing m

ater

ials

an

d e

quip

men

t

N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

23

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

4

Know

how

to p

repar

e an

d

mai

nta

in t

he

trea

tmen

t w

ork

are

as

4.1

id

entify

the

types

of

pro

duct

s, m

ater

ials

and

equip

men

t re

quired

for

the

trea

tmen

ts

4.2

des

crib

e how

to s

et u

p m

ater

ials

and e

quip

men

t fo

r th

e tr

eatm

ents

4.3

id

entify

the

diffe

rent

types

of

ster

ilisi

ng e

quip

men

t an

d p

roduct

s av

aila

ble

4.4

st

ate

how

to s

teri

lise

tools

and e

quip

men

t fo

r th

e tr

eatm

ents

4.5

st

ate

the

diffe

rence

s bet

wee

n s

terilis

atio

n a

nd

dis

infe

ctio

n

4.6

id

entify

the

diffe

rent

types

of

chem

icals

use

d for

dis

infe

ctio

n

4.7

st

ate

the

nec

essa

ry e

nvi

ronm

enta

l co

nditio

ns

for

the

trea

tmen

ts

4.8

st

ate

how

to d

ispose

of w

ast

e m

ater

ials

and

pro

duct

s fr

om

the

trea

tmen

ts

4.9

des

crib

e how

to c

hec

k an

d c

lean

equip

men

t use

d for

trea

tmen

ts

4.1

0 s

tate

the

conditio

n in w

hic

h t

he

work

are

a s

hould

be

left

and w

hy

this

is

import

ant

N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

24

Lear

ner

nam

e:__________________________________________

D

ate:

___________________________

Lear

ner

sig

nat

ure

:_______________________________________

D

ate:

___________________________

Ass

esso

r si

gnat

ure

:______________________________________

D

ate:

___________________________

Inte

rnal

ver

ifie

r si

gnatu

re:

________________________________

(i

f sa

mple

d)

Dat

e:___________________________


25

Unit 3: Contribute to the Development of Effective Working

Unit code: G3

Unit reference number: J/600/1258

QCF level: 1

Credit value: 4


Unit summary

This is a job-ready unit which is competency based. This unit is about forming good relationships with clients in a way that promotes goodwill and trust, being able to work effectively when supporting colleagues and using opportunities for learning what happens within their job role.


The assessment of this unit needs to meet the requirements within the Habia Hairdressing and Barbering Assessment Strategies:


2 The learner must practically demonstrate in their work situation that they have met the standards for contributing to effective working relationships.

3 The assessor will observe the learner’s performance on at least three occasions, two of which will cover interaction with clients and one of which will cover interaction with colleagues.

4 The learner must show that they have:

– participated in all the types of learning opportunities listed.

a active participation in training and development activities

b active participation in salon activities

c watching technical activities.

5 Although a large part of the evidence of the learner’s performance will be gathered from the observations made by the assessor, the learner will need to produce other evidence to support the performance as described below.

6 No mandatory written questions are required for this unit.


26



N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

27

Lear

nin

g ou

tcom

es a

nd a

sses

smen

t cr

iter

ia

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1

Be

able

to d

evel

op

effe

ctiv

e w

ork

ing

rela

tionsh

ips

with c

lients

an

d c

olle

agues

1.1

co

mm

unic

ate

with c

lients

and c

olle

agues

in a

m

anner

whic

h p

rom

ote

s goodw

ill,

trust

and

mai

nta

ins

confiden

tialit

y

1.2

han

dle

clie

nt

bel

ongin

gs

with c

are

and r

eturn

ing

them

when

req

uired

1.3

re

fer

any

clie

nt

conce

rns

pro

mptly

to t

he

rele

vant

per

son

1.4

m

ainta

in c

lient

com

fort

and c

are

to t

he

satisf

act

ion

of th

e cl

ient

1.5

as

k polit

ely

for

hel

p a

nd info

rmat

ion f

rom

co

lleag

ues

when

nec

essa

ry

1.6

re

spond w

illin

gly

, co

urt

eousl

y and in a

tim

ely

man

ner

to r

eques

ts f

or

ass

ista

nce

, w

hic

h s

upport

s th

e sm

ooth

runnin

g o

f th

e sa

lon

1.7

re

port

pro

ble

ms

likel

y to

aff

ect

salo

n s

ervi

ces,

to

the

rele

vant

per

son

1.8

m

eet

the

salo

n’s

sta

ndar

ds

for

appea

rance

and

beh

avio

ur

N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

28

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

2

Be

able

to d

evel

op s

elf

within

the

job r

ole

2.1

id

entify

ow

n s

tren

gth

s an

d w

eakn

esse

s w

ithin

job

role

and e

nsu

re t

hat

thes

e ar

e ag

reed

with t

he

rele

vant

per

son

2.2

find o

ut

more

info

rmat

ion f

rom

rel

evan

t peo

ple

to

per

form

a t

ask

when

the

inst

ruct

ions

giv

en a

re

uncl

ear

2.3

as

k fo

r fe

edbac

k fr

om

rel

evan

t peo

ple

on h

ow

wel

l th

ey h

ave

pro

gre

ssed

and h

ow

they

can

im

pro

ve

thei

r per

form

ance

2.4

as

k co

lleag

ues

to h

elp t

hem

lea

rn if

they

fin

d t

ask

s difficu

lt

2.5

ta

ke t

he

opport

unity

to lea

rn w

hen

they

are

av

aila

ble

2.6

ag

ree

real

istic

self d

evel

opm

ent

targ

ets

with t

he

rele

vant

per

son

2.7

re

gula

rly

revi

ew p

rogre

ss t

ow

ards

ach

ievi

ng a

gre

ed

targ

ets

2.8

use

the

resu

lts

of re

view

s to

dev

elop t

hei

r fu

ture

per

sonal

dev

elopm

ent

pla

n

N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

29

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

3

Under

stan

d t

he

salo

n’s

an

d leg

al r

equirem

ents

3.1

st

ate

ow

n job r

ole

and r

esponsi

bili

ties

and h

ow

they

re

late

to t

he

role

of

oth

er t

eam

mem

ber

s

3.2

st

ate

when

agre

emen

t w

ith o

r per

mis

sion f

rom

oth

ers

should

be

sought

3.3

st

ate

why

it is

import

ant

to w

ork

within

job

resp

onsi

bili

ties

and w

hat

mig

ht

hap

pen

oth

erw

ise

3.4

id

entify

the

stan

dar

ds

of beh

avio

ur

that

are

expec

ted w

hen

work

ing in t

he

salo

n,

incl

udin

g

atte

ndan

ce a

nd p

unct

ual

ity

and p

erso

nal

ap

pea

rance

3.5

st

ate

the

salo

n’s

guid

elin

es for

clie

nt

care

and w

hy

they

should

be

follo

wed

4

Under

stan

d

com

munic

atio

n m

ethods

4.1

des

crib

e how

to c

om

munic

ate

in a

cle

ar,

polit

e,

confiden

t w

ay a

nd w

hy

this

is

import

ant

4.2

id

entify

the

ques

tionin

g a

nd lis

tenin

g s

kills

req

uired

to

fin

d o

ut

info

rmat

ion

4.3

st

ate

the

rule

s an

d p

roce

dure

s fo

r diffe

rent

met

hods

of co

mm

unic

atio

n

4.4

id

entify

how

to r

ecognis

e w

hen

a c

lient

is a

ngry

and

when

a c

lient

is c

onfu

sed

N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

30

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

5

Under

stan

d p

roce

dure

s an

d t

arget

s 5.1

st

ate

how

to g

et info

rmat

ion a

bout

work

re

sponsi

bili

ties

and t

he

stan

dar

ds

expec

ted

5.2

st

ate

the

salo

n’s

appea

l an

d g

riev

ance

pro

cedure

s

5.3

st

ate

per

sonal

dev

elopm

ent

targ

ets

and t

imes

cale

s

5.4

st

ate

the

import

ance

of

mee

ting w

ork

targ

ets

6

Under

stan

d h

ow

to

impro

ve o

wn p

erfo

rman

ce

6.1

st

ate

how

to iden

tify

ow

n s

tren

gth

s an

d

wea

knes

ses

6.2

st

ate

the

import

ance

of

continuous

pro

fess

ional

dev

elopm

ent

6.3

id

entify

who c

an h

elp s

elf

to o

bta

in o

pport

unitie

s fo

r dev

elopm

ent

and/o

r tr

ainin

g

6.4

outlin

e how

usi

ng t

he

Nat

ional

Occ

upat

ional

Sta

ndar

ds

for

Hairdre

ssin

g c

an h

elp iden

tify

dev

elopm

ent

nee

ds

6.5

st

ate

how

to a

cces

s in

form

ation o

n N

ational

O

ccupat

ional

Sta

ndard

s an

d q

ual

ific

atio

ns,

rel

evan

t to

hai

rdre

ssin

g

6.6

st

ate

the

import

ance

of

continual

ly u

sing a

nd

updat

ing o

wn p

erso

nal

dev

elopm

ent

pla

n

N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

31

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

7

Under

stan

d h

ow

to w

ork

w

ith o

ther

s 7.1

st

ate

why

good w

ork

ing r

elat

ionsh

ips

are

import

ant

7.2

st

ate

how

to r

eact

posi

tive

ly t

o r

evie

ws,

fee

dbac

k an

d w

hy

this

is

import

ant

7.3

st

ate

how

to m

anage

tim

e ef

fect

ivel

y

7.4

st

ate

who t

o r

eport

to w

hen

ther

e ar

e difficu

ltie

s in

w

ork

ing w

ith o

ther

s

Lear

ner

nam

e:__________________________________________

D

ate:

___________________________

Lear

ner

sig

nat

ure

:_______________________________________

D

ate:

___________________________

Ass

esso

r si

gnat

ure

:______________________________________

D

ate:

___________________________

Inte

rnal

ver

ifie

r si

gnatu

re:

________________________________

(i

f sa

mple

d)

Dat

e:___________________________


32


33

Unit 4: Shampoo and Condition Hair

Unit code: GH1


QCF level: 1

Credit value: 4


Unit summary

This is a job-ready unit which is competency based, covering both skills and knowledge. This unit is about the skill of shampooing and conditioning using appropriate massage techniques and products for different types of hair, following the instructions of a stylist. This unit applies to both hairdressing and barbering salons.




2 The learner must practically demonstrate in their everyday work that they have met the standard for shampooing and conditioning hair.

3 The assessor will observe the learners performance on at least three separate occasions each for a different client.


– used effleurage, rotary and petrissage massage techniques

– worked on hair lengths, above and below shoulder

– used surface and treatment conditioning products.

5 It is likely most evidence of the performance will be gathered from the observations made by the assessor but the learner may be required to produce other evidence to support the performance if the assessor has not been present.

6 This unit requires mandatory written questions in accordance with the Habia Assessment Strategies for Hairdressing and Barbering.


34



N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

35

Lear

nin

g ou

tcom

es a

nd a

sses

smen

t cr

iter

ia

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1

Be

able

to u

se e

ffec

tive

an

d s

afe

work

ing m

ethods

when

sham

pooin

g a

nd

conditio

nin

g h

air

1.1

pro

tect

the

clie

nt’s

cloth

ing t

hro

ughout

the

serv

ice

1.2

cl

ean a

nd t

idy

the

work

are

a th

roughout

the

serv

ice

1.3

re

move

wast

e im

med

iate

ly a

t th

e en

d o

f th

e sh

ampooin

g a

nd c

onditio

nin

g s

ervi

ce

1.4

use

work

ing m

ethods

that

:

–

min

imis

e th

e w

asta

ge

of pro

duct

s

–

min

imis

e th

e ri

sk o

f cr

oss

-infe

ctio

n,

infe

station

and o

ffen

ce t

o c

lients

and c

olle

agues

–

mak

e ef

fect

ive

use

of

work

ing t

ime

–

ensu

re t

he

use

of

clea

n r

esourc

es

–

ensu

re c

lients

are

corr

ectly

posi

tioned

to m

eet

the

nee

ds

of th

e se

rvic

e w

ithout

causi

ng

dis

com

fort

–

min

imis

e th

e risk

of

har

m o

r in

jury

to s

elf an

d

oth

ers

1.5

m

ainta

in p

erso

nal st

andar

ds

of

hea

lth a

nd h

ygie

ne

whic

h m

inim

ise

the

risk

of

cross

-infe

ctio

n,

infe

stat

ion a

nd o

ffen

ce t

o t

hei

r cl

ients

and

colle

agues

N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

36

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1.6

re

ple

nis

h r

esourc

es,

when

req

uired

, to

min

imis

e dis

ruption

1.7

re

port

pro

duct

s th

at

nee

d r

eord

erin

g t

o t

he

rele

vant

per

son

1.8

co

mple

te t

he

sham

pooin

g a

nd c

onditio

nin

g s

ervi

ce

in a

com

mer

cially

via

ble

tim

e

2

Be

able

to s

ham

poo h

air

2.1

use

pro

duct

s an

d t

ools

follo

win

g t

he

styl

ist’s

inst

ruct

ions

2.2

use

mas

sage

tech

niq

ues

suitable

for

the

clie

nt’s

hair a

nd p

art

of th

e se

rvic

e

2.3

use

mas

sage

tech

niq

ues

to a

chie

ve a

n e

ven

dis

trib

ution o

f sh

am

poo o

ver

the

hai

r an

d s

calp

2.4

ad

apt

the

wat

er t

emper

ature

, flow

and d

irec

tion t

o

suit t

he

nee

ds

of th

e cl

ient’s

hai

r an

d t

he

nex

t par

t of th

e se

rvic

e

2.5

cl

ean t

he

clie

nt’s

hair

and s

calp

of

sham

poo a

nd

rem

ove

exc

ess

wate

r

2.6

det

angle

the

clie

nt’s

hai

r w

ithout

dam

age

to t

he

hai

r an

d s

calp

2.7

re

fer

pro

ble

ms

that

arise

to t

he

rele

vant

per

sons

N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

37

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

3

Be

able

to a

pply

co

nditio

ner

and

trea

tmen

ts t

o t

he

hair

3.1

use

conditio

nin

g a

nd t

reat

men

t pro

duct

s and t

ools

fo

llow

ing t

he

styl

ist’s

inst

ruct

ions

3.2

use

mas

sage

tech

niq

ues

suitable

for

the

clie

nt’s

hair a

nd p

art

of th

e se

rvic

e

3.3

re

move

the

conditio

nin

g a

nd t

reat

men

t pro

duct

s in

a

way

that

avo

ids

dis

turb

ing t

he

direc

tion o

f th

e cu

ticl

e

3.4

co

mb t

he

clie

nt’s

hair

without

causi

ng d

amag

e to

th

e hai

r an

d s

calp

prior

to t

he

nex

t par

t of th

e se

rvic

e

3.5

re

move

exc

ess

mois

ture

fro

m t

he

hai

r

3.6

re

fer

pro

ble

ms

that

arise

to t

he

rele

vant

per

sons

N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

38

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

4

Know

the

salo

n a

nd leg

al

requirem

ents

4.1

st

ate

the

salo

n’s

req

uirem

ents

for

clie

nt

pre

par

atio

n

4.2

id

entify

the

per

son t

o w

hom

low

lev

els

of

reso

urc

es

should

be

report

ed

4.3

st

ate

the

salo

n’s

exp

ecte

d s

ervi

ce t

ime

for

sham

pooin

g a

nd c

onditio

nin

g

4.4

st

ate

per

sonal

res

ponsi

bili

ties

under

the

curr

ent

regula

tions

in r

elat

ion t

o s

ham

pooin

g a

nd

conditio

nin

g s

ervi

ces:

–

Contr

ol of

Subst

ance

s H

azar

dous

to H

ealth

Reg

ula

tions

–

Ele

ctri

city

at

Work

Reg

ula

tions

N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

39

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

5

Know

how

to w

ork

saf

ely,

ef

fect

ivel

y an

d

hyg

ienic

ally

when

sh

ampooin

g a

nd

conditio

nin

g h

air

5.1

des

crib

e co

nta

ct d

erm

atitis

and t

he

step

s th

at

can

be

take

n t

o a

void

it

whils

t ca

rryi

ng o

ut

hai

rdre

ssin

g

serv

ices

5.2

id

entify

the

types

of

pro

tect

ive

cloth

ing t

hat

should

be

avai

lable

to c

lients

5.3

des

crib

e how

per

sonal

and c

lient

posi

tionin

g c

an

affe

ct t

he

des

ired

outc

om

e an

d r

educe

fat

igue

and

the

risk

of

inju

ry

5.4

outlin

e th

e sa

fety

consi

der

atio

ns

whic

h m

ust

be

take

n into

acc

ount

when

sham

pooin

g a

nd

conditio

nin

g

5.5

outlin

e th

e im

port

ance

of ke

epin

g t

he

work

are

a

clea

n a

nd t

idy

5.6

outlin

e sa

fe a

nd h

ygie

nic

work

ing m

ethods

that

min

imis

e th

e ri

sk o

f cr

oss

-infe

ctio

n a

nd c

ross

-in

fest

atio

n

5.7

outlin

e th

e im

port

ance

of per

sonal

hyg

iene

5.8

outlin

e th

e im

port

ance

of th

oro

ughly

rin

sing h

air

when

sham

pooin

g a

nd c

onditio

nin

g

N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

40

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

6

Know

the

bas

ic s

cien

ce o

f sh

ampooin

g a

nd

conditio

nin

g

6.1

st

ate

the

direc

tion in w

hic

h t

he

hai

r cu

ticl

e lie

s an

d

its

import

ance

when

dis

enta

nglin

g w

et h

air

6.2

outlin

e th

e ef

fect

s of

wat

er t

emper

ature

on t

he

scal

p

6.3

des

crib

e how

sham

poo a

nd w

ate

r act

toget

her

to

clea

nse

the

hai

r

6.4

outlin

e how

the

build

up o

f pro

duct

s ca

n a

ffec

t th

e hai

r, s

calp

and e

ffec

tive

nes

s of

oth

er s

ervi

ces

6.5

id

entify

typ

es o

f co

nditio

nin

g p

roduct

s an

d t

hei

r ef

fect

s

7

Know

about

pro

duct

s,

equip

men

t an

d t

hei

r use

7.1

des

crib

e th

e m

anufa

cture

rs’ in

stru

ctio

ns

rela

ting t

o

the

use

of

sham

pooin

g a

nd c

onditio

nin

g p

roduct

s in

th

e sa

lon

7.2

des

crib

e how

to u

se e

lect

rica

l eq

uip

men

t fo

r co

nditio

nin

g h

air

7.3

outlin

e th

e pote

ntial

im

plic

atio

ns

if s

ham

pooin

g a

nd

conditio

nin

g inst

ruct

ions

are

not

follo

wed

7.4

id

entify

the

types

and c

ause

s of pro

ble

ms

that

can

ar

ise

when

sham

pooin

g a

nd c

onditio

nin

g h

air

7.5

id

entify

the

types

of

pro

ble

ms

that

should

be

report

ed a

nd t

he

per

son t

o w

hom

they

should

be

report

ed

N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

41

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

8

Know

about

sham

pooin

g

and c

onditio

nin

g

tech

niq

ues

8.1

des

crib

e w

hen

and h

ow

to u

se r

ota

ry,

effleu

rage,

fr

iction a

nd p

etriss

age

mass

age

tech

niq

ues

when

sh

ampooin

g a

nd c

onditio

nin

g d

iffe

rent

length

s of

hai

r

8.2

des

crib

e how

to s

ham

poo n

atura

l hair a

nd t

he

pote

ntial

conse

quen

ces

of

doin

g t

his

wro

ngly

8.3

outlin

e th

e im

port

ance

of

even

ly d

istr

ibuting

sham

poo

8.4

st

ate

how

conditio

nin

g a

nd t

reatm

ent

pro

duct

s sh

ould

be

applie

d t

o h

air

8.5

des

crib

e th

e im

port

ance

of

rem

ovi

ng p

roduct

s an

d

exce

ss w

ater

fro

m t

he

hai

r af

ter

each

ser

vice

8.6

outlin

e th

e im

port

ance

of det

anglin

g h

air

from

poin

t to

root

8.7

st

ate

how

oft

en t

he

hai

r acc

ord

ing t

o h

airs

tyle

, hair

and s

calp

conditio

n a

nd lifes

tyle

should

be

clea

nse

d

and s

ham

pooed

8.8

outlin

e th

e im

port

ance

of usi

ng s

ham

poos

and

conditio

ner

s co

st e

ffec

tive

ly

N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

42

Lear

ner

nam

e:__________________________________________

D

ate:

___________________________

Lear

ner

sig

nat

ure

:_______________________________________

D

ate:

___________________________

Ass

esso

r si

gnat

ure

:______________________________________

D

ate:

___________________________

Inte

rnal

ver

ifie

r si

gnatu

re:

________________________________

(i

f sa

mple

d)

Dat

e:___________________________


43

Unit 5: Prepare for Hair Services and Maintain Work Areas

Unit code: GH3


QCF level: 1

Credit value: 2


Unit summary

This is a job-ready unit which is competency based. This unit is about preparing for hairdressing and/or barbering services and maintaining work areas. To carry out this unit the learner will need to maintain effective health, safety and hygiene procedures throughout their work.

This unit applies to both hairdressing and barbering salons.




2 The learner must practically demonstrate in their everyday work that they have met the standard for preparing and maintaining work areas.

3 The assessor will observe the learner’s performance on at least three occasions and must include preparation for three different hairdressing or barbering services.

4 No range items.

5 It is likely most evidence of the learner’s performance will be gathered from the observations made by the assessor but the learner may be required to produce other evidence to support the performance if the assessor has not been present.



44



N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

45

Lear

nin

g ou

tcom

es a

nd a

sses

smen

t cr

iter

ia

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1

Be

able

to p

repar

e fo

r hai

r se

rvic

es

1.1

se

t up m

ater

ials

, to

ols

and e

quip

men

t fo

r hai

r se

rvic

es f

ollo

win

g t

he

styl

ist's

inst

ruct

ions

1.2

m

ake

sure

that

mat

eria

ls,

tools

, eq

uip

men

t an

d

work

are

a a

re r

eady

in t

ime

for

the

serv

ice

1.3

m

ake

sure

that

all

tools

for

hai

r se

rvic

es a

re

clea

ned

, dis

infe

cted

and o

r st

erili

sed u

sing s

uitab

le

met

hods

1.4

lo

cate

any

clie

nt

reco

rds

in t

ime

for

consu

ltat

ion b

y th

e st

ylis

t

N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

46

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

2

Be

able

to m

ainta

in t

he

work

are

a f

or

hai

r se

rvic

es

2.1

dis

pose

of

hai

r an

d w

aste

mat

eria

ls s

afe

ly a

nd

corr

ectly

2.2

ch

eck

and c

lean

equip

men

t ac

cord

ing t

o

man

ufa

cture

rs’ in

stru

ctio

ns

and o

wn s

alo

n's

re

quirem

ents

2.3

m

ake

sure

that

ther

e ar

e en

ough c

lean

tow

els

and

gow

ns

to las

t th

rough t

he

work

ing d

ay

2.4

ke

ep s

tock

s of pro

duct

s an

d o

ther

ite

ms

nee

ded

for

hai

r se

rvic

es r

eple

nis

hed

to t

he

leve

ls r

equired

by

the

salo

n

2.5

st

ore

rec

ord

s, m

ate

rial

s an

d e

quip

men

t in

the

required

pla

ce

2.6

cl

ean w

ork

surf

aces

effec

tive

ly,

leav

ing t

he

work

ar

ea in a

suitab

le c

onditio

n for

furt

her

ser

vice

s

N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

47

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

3

Under

stan

d s

alo

n a

nd

legal

req

uirem

ents

3.1

st

ate

the

salo

n's

req

uir

emen

ts f

or

work

are

a pre

par

ation a

nd m

ainte

nan

ce,

incl

udin

g t

he

chec

king a

nd c

lean

ing o

f eq

uip

men

t

3.2

st

ate

ow

n s

alon's

and leg

al r

equirem

ents

for

the

dis

posa

l of

was

te m

ate

rial

s

3.3

st

ate

the

salo

n’s

req

uired

sto

ckin

g lev

els

for

pro

duct

s and o

ther

ite

ms

use

d in h

air

serv

ices

3.4

st

ate

ow

n r

esponsi

bili

ties

under

the

curr

ent

Contr

ol

of Subst

ance

s H

azar

dous

to H

ealth R

egula

tions

when

han

dlin

g h

air

pro

duct

s an

d c

lean

ing,

dis

infe

ctin

g a

nd s

terilis

ing p

roduct

s

3.5

st

ate

the

import

ance

of

and r

easo

ns

for

keep

ing

reco

rds

of

hai

r se

rvic

es

3.6

st

ate

the

import

ance

of

the

corr

ect

stora

ge

of

clie

nt

reco

rds

in r

elat

ion t

o t

he

Data

Pro

tect

ion A

ct

N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

48

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

4

Under

stan

d h

ow

to

pre

par

e an

d m

ainta

in t

he

work

are

a

4.1

st

ate

gen

eral

sal

on h

ygie

ne

princi

ple

s in

rel

atio

n t

o

floors

and s

eating,

work

ing s

urf

aces

, m

irro

rs a

nd

salo

n e

quip

men

t

4.2

st

ate

the

import

ance

of

mai

nta

inin

g s

tandar

ds

of

hyg

iene

and t

he

princi

ple

s fo

r av

oid

ing c

ross

-in

fect

ion a

nd c

ross

-infe

stat

ion

4.3

st

ate

the

types

of pro

duct

s, m

ater

ials

, to

ols

and

equip

men

t re

quired

for

hai

r se

rvic

es

4.4

st

ate

how

to s

et u

p m

ater

ials

, to

ols

and e

quip

men

t fo

r th

e hair s

ervi

ces

4.5

st

ate

the

diffe

rent

met

hods

of

ster

ilisa

tion a

nd t

he

various

types

of eq

uip

men

t av

aila

ble

4.6

st

ate

how

to c

lean

, dis

infe

ct a

nd s

terilis

e diffe

rent

types

of

tools

for

the

diffe

rent

hai

r se

rvic

es

(ie

met

als,

pla

stic

, w

ood,

elec

tric

al)

4.7

st

ate

the

diffe

rence

bet

wee

n s

terilis

ing a

nd

dis

infe

ctin

g

4.8

st

ate

how

to d

ispose

of w

ast

e m

ater

ials

and

pro

duct

s fr

om

hai

r se

rvic

es

4.9

st

ate

how

to c

hec

k and c

lean

equip

men

t use

d f

or

hai

r se

rvic

es

N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

49

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

4.1

0

stat

e how

and w

her

e to

sto

re m

ater

ials

, to

ols

and

equip

men

t

4.1

1

stat

e th

e co

nditio

n in w

hic

h t

he

work

are

a s

hould

be

left

rea

dy

for

furt

her

ser

vice

s

Lear

ner

nam

e:__________________________________________

D

ate:

___________________________

Lear

ner

sig

nat

ure

:_______________________________________

D

ate:

___________________________

Ass

esso

r si

gnat

ure

:______________________________________

D

ate:

___________________________

Inte

rnal

ver

ifie

r si

gnatu

re:

________________________________

(i

f sa

mple

d)

Dat

e:___________________________


50


51

Unit 6: Assist with Facial Skin Care Treatments

Unit code: B2

Unit reference number: Y/600/8747

QCF level: 1

Credit value: 4


Unit summary

This is a job-ready unit which is competency based. This unit is about preparing for assisting with facial skin care treatments. To carry out this unit the learner will need to maintain effective health, safety and hygiene procedures throughout their work.



The assessment of this unit needs to meet the requirements within the Habia Beauty and Spa Therapy Assessment Strategy:


2 The learner must practically demonstrate in their everyday work that they have met the standard for assisting with facial treatments.

3 The assessor will observe the learner’s performance on at least three occasions


– used all consultation techniques

a questioning

b visual

c manual

– identified all skin types

a oily

b dry

c combination

– carried out all types of preparation of the client


52

a covering of the client

b removal of accessories

c protection of hair

d removal of appropriate clothing

– used all the types of facial products

a cleanser

b toner

c eye make-up remover

d moisturiser

e mask

– given all the types of advice

a suitable aftercare products and their use

b avoidance of activities which may cause contra-indications

c recommended time intervals in between facial treatments

d home care routines.



The assessment and quality assurance requirement for this qualification/unit provides evidence towards Assessor and Verifier units.



N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

53

Lear

nin

g ou

tcom

es a

nd a

sses

smen

t cr

iter

ia

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1

Be

able

to u

se s

afe

and

effe

ctiv

e m

ethods

of

work

ing w

hen

ass

isting

with fac

ial tr

eatm

ents

1.1

se

t up t

he

work

are

a t

o m

eet

salo

n p

roce

dure

s an

d

any

giv

en inst

ruct

ions

1.2

ch

eck

that

envi

ronm

enta

l co

nditio

ns

are

suitab

le f

or

the

clie

nt

and t

reat

men

t

1.3

m

ainta

in p

erso

nal st

andar

ds

of

hyg

iene,

and

appea

rance

that

mee

t ac

cepte

d indust

ry a

nd

org

anis

atio

nal

req

uirem

ents

1.4

cl

ean a

ll to

ols

and e

quip

men

t usi

ng t

he

corr

ect

met

hods

1.5

use

acc

epte

d indust

ry h

ygie

ne

and s

afe

ty p

ract

ices

th

roughout

the

trea

tmen

t

1.6

posi

tion e

quip

men

t and m

ater

ials

for

ease

and

safe

ty o

f use

1.7

posi

tion t

hem

selv

es a

nd t

he

clie

nt

to m

eet

the

nee

ds

of th

e tr

eatm

ent

1.8

dis

pose

of

was

te m

ater

ials

corr

ectly

1.9

co

mple

te t

he

trea

tmen

t w

ithin

a c

om

mer

cial

ly

viab

le t

ime

N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

54

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1.1

0

leav

e th

e w

ork

are

a in a

conditio

n s

uitab

le for

furt

her

tre

atm

ents

1.1

1

keep

clie

nt’s

reco

rds

up t

o d

ate,

acc

ura

te,

easy

to

read

and s

igned

by

the

clie

nt

and p

ract

itio

ner

2

Be

able

to c

onsu

lt,

pla

n

and p

repar

e fo

r tr

eatm

ents

2.1

use

effec

tive

consu

ltat

ion t

echniq

ues

within

the

limits

of ow

n r

esponsi

bili

ty

2.2

obta

in s

igned

, w

ritt

en,

info

rmed

conse

nt

from

the

clie

nt

or

from

a p

aren

t or

guar

dia

n if

the

clie

nt

is a

m

inor

2.3

id

entify

any

contr

a-i

ndic

ations

by

ques

tionin

g t

he

clie

nt

and r

ecord

ing t

he

clie

nt’s

resp

onse

s

2.4

pre

par

e th

e cl

ient

to m

eet

the

nee

ds

of th

e ag

reed

tr

eatm

ent,

and b

y fo

llow

ing a

ny

giv

en inst

ruct

ions

2.5

re

move

the

clie

nt’s

mak

e-up t

o m

eet

the

nee

ds

of

the

trea

tmen

t

2.6

per

form

a s

kin a

nal

ysis

on t

he

clie

nt

and r

ecord

the

skin

typ

e

N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

55

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

2.7

re

fer

clie

nts

with c

onditio

ns

that

may

affec

t th

e tr

eatm

ent

to t

he

rele

vant

mem

ber

of

staff,

without

causi

ng t

he

clie

nt

undue

alarm

and c

once

rn o

r m

entionin

g t

o t

hem

a s

pec

ific

med

ical

conditio

n

2.8

se

lect

suitab

le p

roduct

s fo

r th

e cl

ient’s

skin

typ

e bas

ed o

n t

he

resu

lts

of th

e sk

in a

nal

ysis

and

inst

ruct

ions

from

the

senio

r th

erap

ist

3

Be

able

to c

arry

out

faci

al

trea

tmen

ts

3.1

use

fac

ial pro

duct

s co

rrec

tly

and follo

win

g

man

ufa

cture

rs’ an

d s

enio

r th

erapis

t’s

inst

ruct

ions

3.2

use

suitable

tec

hniq

ues

to d

eep c

lean

se t

he

clie

nt’s

skin

3.3

ap

ply

pre

-pre

par

ed n

on-s

etting m

ask

trea

tmen

ts,

and r

emove

aft

er r

ecom

men

ded

tim

e

3.4

le

ave

the

skin

cle

an,

toned

and s

uitab

ly m

ois

turise

d

3.5

co

mple

te t

he

trea

tmen

t to

the

clie

nt’s

and s

enio

r th

erap

ist’s

satisf

action

3.6

giv

e th

e cl

ient

suitab

le a

fter

care

advi

ce

N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

56

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

4

Know

org

anis

atio

nal

and

legal

req

uirem

ents

4.1

st

ate

ow

n r

esponsi

bili

ties

under

rel

evan

t hea

lth a

nd

safe

ty leg

isla

tion

4.2

st

ate

why

min

ors

should

not

be

giv

en t

reatm

ents

w

ithout

info

rmed

and s

igned

pare

nta

l or

guar

dia

n

conse

nt

4.3

st

ate

why

it is

import

ant,

when

tre

atin

g m

inors

under

16 y

ears

of ag

e, t

o h

ave

a p

aren

t or

guar

dia

n p

rese

nt

4.4

st

ate

the

age

at w

hic

h a

n indiv

idual

is

class

ed a

s a

min

or

and h

ow

this

diffe

rs n

atio

nal

ly

4.5

id

entify

ow

n r

esponsi

bili

ties

and r

easo

ns

for

mai

nta

inin

g p

erso

nal hyg

iene,

pro

tect

ion a

nd

appea

rance

acc

ord

ing t

o a

ccep

ted indust

ry a

nd

org

anis

atio

nal

req

uirem

ents

4.6

st

ate

how

to c

om

ple

te c

lient

reco

rds

and t

he

import

ance

of gai

nin

g c

lient

signat

ure

s

4.7

st

ate

the

import

ance

of

and r

easo

ns

for

keep

ing

and s

toring c

lient

reco

rds

4.8

st

ate

the

import

ance

of

follo

win

g a

sen

ior

ther

apis

t’s

inst

ruct

ions

and t

he

conse

quen

ces

of

not

doin

g s

o

N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

57

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

4.9

st

ate

the

conditio

n in w

hic

h t

he

work

are

a s

hould

be

left

and w

hy

this

is

import

ant

4.1

0

stat

e th

e sa

lon’s

ser

vice

tim

es for

com

ple

ting fac

ial

trea

tmen

ts a

nd t

he

import

ance

of co

mple

ting

trea

tmen

ts in a

com

mer

cial

ly v

iable

tim

e

5

Know

how

to w

ork

saf

ely

and e

ffec

tive

ly w

hen

as

sist

ing w

ith f

acia

l tr

eatm

ents

5.1

outlin

e th

e diffe

rent

types

of

ster

ilisi

ng a

nd

dis

infe

ctin

g e

quip

men

t an

d c

hem

icals

5.2

st

ate

how

to d

isin

fect

tools

and e

quip

men

t fo

r fa

cial

trea

tmen

ts

5.3

st

ate

how

to p

repar

e th

emse

lves

for

faci

al

trea

tmen

ts

5.4

des

crib

e how

to s

et u

p t

he

work

are

a fo

r fa

cial

trea

tmen

ts

5.5

st

ate

the

import

ance

of

and r

easo

ns

for

dis

infe

ctin

g

han

ds,

and h

ow

to d

o t

his

effec

tive

ly

5.6

st

ate

the

nec

essa

ry e

nvi

ronm

enta

l co

nditio

ns

for

the

trea

tmen

ts a

nd w

hy

they

are

im

port

ant

5.7

des

crib

e how

to c

hec

k eq

uip

men

t use

d f

or

faci

al

trea

tmen

ts

5.8

st

ate

why

it is

import

ant

to m

ainta

in s

tandar

ds

of

gen

eral

hyg

iene

and t

he

princi

ple

s of av

oid

ing

cross

-infe

ctio

n

N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

58

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

5.9

st

ate

how

to e

ffec

tive

ly a

nd s

afel

y posi

tion

equip

men

t an

d m

ater

ials

for

faci

al t

reat

men

ts

5.1

0

stat

e how

to p

repar

e an

d p

osi

tion t

he

clie

nt

for

faci

als

and t

he

poss

ible

ris

ks a

ssoci

ated

with

inef

fect

ive

posi

tionin

g

5.1

1

stat

e how

to m

inim

ise

and d

ispose

of w

aste

fro

m

trea

tmen

ts

5.1

2

stat

e th

e co

nditio

n in w

hic

h t

he

work

are

a s

hould

be

left

and w

hy

this

is

import

ant

6

Know

how

to p

erfo

rm

clie

nt

consu

ltat

ion a

nd

trea

tmen

t pla

nnin

g

6.1

st

ate

how

to u

se e

ffec

tive

consu

ltat

ion t

echniq

ues

6.2

st

ate

how

to g

ive

effe

ctiv

e ad

vice

and

reco

mm

endat

ions

to c

lients

6.3

des

crib

e th

e im

port

ance

of

ques

tionin

g c

lients

to

esta

blis

h a

ny

contr

a-i

ndic

atio

ns

to fac

ial tr

eatm

ents

6.4

st

ate

why

it is

import

ant

to r

ecord

clie

nt

resp

onse

s to

ques

tionin

g

6.5

st

ate

the

legal

sig

nific

ance

of cl

ient

ques

tionin

g a

nd

reco

rdin

g t

he

clie

nt’s

resp

onse

s

6.6

st

ate

the

pro

duct

s, m

ater

ials

and e

quip

men

t use

d

for

trea

tmen

ts a

nd h

ow

, w

hen

and w

hy

to u

se t

hem

N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

59

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

6.7

des

crib

e how

to c

arr

y out

a sk

in a

nal

ysis

6.8

st

ate

the

types

of

conditio

ns

and d

isord

ers

that

may

res

tric

t tr

eatm

ents

, how

to r

ecognis

e th

em,

and w

hy

they

may

res

tric

t tr

eatm

ents

7

Know

the

stru

cture

of th

e sk

in in r

elation t

o a

ssis

ting

with f

acia

l sk

in c

are

7.1

des

crib

e th

e bas

ic s

truct

ure

and funct

ion o

f th

e sk

in

7.2

des

crib

e th

e sk

in c

har

acte

rist

ics

and s

kin t

ypes

of

diffe

rent

clie

nt

gro

ups

7.3

st

ate

how

to r

ecognis

e diffe

rent

skin

typ

es

7.4

st

ate

how

to r

ecognis

e bas

ic s

kin c

onditio

ns

8

Know

basi

c fa

cial ca

re

pro

duct

s, t

reat

men

ts a

nd

afte

rcar

e

8.1

st

ate

the

diffe

rent

clea

nsi

ng t

echniq

ues

and h

ow

to

carr

y th

em o

ut

8.2

st

ate

the

reas

ons

and b

enef

its

of

clea

nsi

ng,

tonin

g,

mas

k ap

plic

atio

n a

nd m

ois

turisi

ng

8.3

des

crib

e th

e co

ntr

a-in

dic

atio

ns

that

could

occ

ur

during f

aci

al t

reat

men

ts a

nd w

hat

act

ion t

o t

ake

8.4

st

ate

why

it is

import

ant

to p

rovi

de

a b

asi

c hom

e ca

re r

outine

8.5

id

entify

the

afte

rcar

e pro

duct

s th

at

will

ben

efit t

he

clie

nt

and t

hose

to a

void

and w

hy

N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

60

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

8.6

des

crib

e th

e co

ntr

a-in

dic

atio

ns

that

could

occ

ur

aft

er faci

al t

reat

men

ts a

nd w

hat

advi

ce t

o g

ive

to

clie

nts

8.7

st

ate

the

reco

mm

ended

tim

e in

terv

als

for

faci

al

trea

tmen

ts

Lear

ner

nam

e:__________________________________________

D

ate:

___________________________

Lear

ner

sig

nat

ure

:_______________________________________

D

ate:

___________________________

Ass

esso

r si

gnat

ure

:______________________________________

D

ate:

___________________________

Inte

rnal

ver

ifie

r si

gnatu

re:

________________________________

(i

f sa

mple

d)

Dat

e:___________________________


61

Unit 7: Assist with Day Make-up

Unit code: B3

Unit reference number: F/600/8919

QCF level: 1

Credit value: 4


Unit summary

This is a job-ready unit which is competency based, covering both skills and knowledge. This unit is about assisting with day care make-up. To carry out this unit the learner will need to maintain effective health, safety and hygiene procedures throughout their work.





2 The learner must practically demonstrate in their everyday work that they have met the standard for providing day make-up.

3 The assessor will observe the learner’s performance on at least three occasions, each involving a different client.



a questioning

b visual

c reference to client records

– identified all skin types

a oily

b dry

c combination


62

– carried out all types of preparation of the client

a protection of clothing

b removal of accessories

c protection of hair

– used all the types of make-up products

a foundation

b concealers

c powder

d eye products

e cheek products

f lip products

– provided all types of advice

a suitable make-up products and their use

b possible contra-actions and how to deal with them

c suitable make-up re-application techniques

d suitable make-up removal techniques.





N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

63

Lear

nin

g ou

tcom

es a

nd a

sses

smen

t cr

iter

ia

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1

Be

able

to u

se s

afe

and

effe

ctiv

e w

ork

ing m

ethods

when

ass

isting w

ith d

ay

mak

e-up

1.1

pre

par

e th

e w

ork

are

a, a

ccord

ing t

o s

alo

n

pro

cedure

s and inst

ruct

ions

1.2

m

ainta

in p

erso

nal hyg

iene,

pro

tect

ion a

nd

appea

rance

, ac

cord

ing t

o indust

ry a

nd

org

anis

atio

nal

req

uirem

ents

1.3

cl

ean a

ll eq

uip

men

t usi

ng s

uitable

met

hods

1.4

posi

tion e

quip

men

t and m

ater

ials

for

safe

ty a

nd

ease

of use

1.5

posi

tion t

he

clie

nt

and t

hem

selv

es t

o m

inim

ise

fatigue

and r

isk

of in

jury

to m

eet

the

nee

ds

of

the

serv

ice

1.6

dis

pose

of

was

te m

ater

ials

1.7

co

mple

te t

he

trea

tmen

t w

ithin

a c

om

mer

cial

ly

viab

le t

ime

1.8

le

ave

the

trea

tmen

t are

a in

a s

uitab

le c

onditio

n for

furt

her

tre

atm

ents

1.9

ke

ep r

ecord

s up-t

o-d

ate,

acc

ura

te,

easy

to r

ead

and s

igned

N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

64

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

2

Be

able

to c

onsu

lt,

pla

n

and p

repar

e fo

r tr

eatm

ents

2.1

use

consu

ltat

ion t

echniq

ues

to iden

tify

the

clie

nt’s

trea

tmen

t nee

ds

2.2

pro

vide

advi

ce t

o t

he

clie

nt

without

causi

ng c

once

rn

or

refe

rrin

g t

o s

pec

ific

med

ical

conditio

ns

2.3

re

cord

the

clie

nt’s

skin

typ

e

2.4

re

fer

clie

nts

with c

ontr

a-in

dic

ated

ski

n c

onditio

ns

to

the

senio

r th

erap

ist

2.5

obta

in s

igned

, w

ritt

en,

info

rmed

conse

nt

prior

to

carr

ying o

ut

the

trea

tmen

t fr

om

the

clie

nt

or

par

ent/

guar

dia

n if th

e cl

ient

is a

min

or

2.6

ch

eck

that

a p

are

nt

or

guar

dia

n is

pre

sent

thro

ughout

the

trea

tmen

t fo

r m

inors

2.7

en

coura

ge

clie

nts

to a

sk q

ues

tions

to c

lari

fy a

ny

poin

ts

2.8

pre

par

e th

e cl

ient

to m

eet

the

nee

ds

of th

e ag

reed

m

ake-

up p

lan,

acco

rdin

g t

o t

he

senio

r th

erap

ist’s

inst

ruct

ions

2.9

cl

eanse

, to

ne

and m

ois

turise

the

skin

prior

to t

he

applic

atio

n o

f m

ake

-up

2.1

0

sele

ct m

ake-

up p

roduct

s to

suit t

he

clie

nt’s

skin

ty

pe

and p

refe

rence

s, a

ccord

ing t

o t

he

senio

r th

erap

ist’s

inst

ruct

ions

N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

65

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

3

Be

able

to a

pply

day

mak

e-up

3.1

use

mak

e-up p

roduct

s, a

ccord

ing t

o t

he

man

ufa

cture

rs’ an

d s

enio

r th

erapis

t’s

inst

ruct

ions

3.2

use

foundation a

nd c

once

aler

to c

reat

e an e

ven

skin

tone

3.3

use

a p

ow

der

to a

chie

ve t

he

des

ired

fin

ish

3.4

use

eye

pro

duct

s to

enhan

ce t

he

eye

area

, ey

ebro

ws

and e

yela

shes

3.5

use

chee

k pro

duct

s to

enhan

ce t

he

clie

nt’s

nat

ura

l co

louring

3.6

use

lip

pro

duct

s to

enhan

ce t

he

clie

nt’s

lips

3.7

co

nfirm

the

clie

nt’s

and s

enio

r th

erap

ist’s

satisf

act

ion w

ith t

he

finis

hed

res

ult

3.8

pro

vide

suitab

le a

fter

care

advi

ce t

o t

he

clie

nt

N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

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dex

cel Li

mited

2011

66

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

4

Know

about

org

anis

ational

an

d leg

al r

equirem

ents

re

late

d t

o m

ake-

up

applic

atio

n

4.1

outlin

e ow

n r

esponsi

bili

ties

under

curr

ent

hea

lth

and s

afe

ty leg

isla

tion,

stan

dard

s an

d g

uid

ance

4.2

outlin

e th

e im

port

ance

of

the

Dis

abili

ty

Dis

crim

inat

ion A

ct in r

elat

ion t

o t

he

salo

n

4.3

outlin

e w

hy

min

ors

should

not

be

giv

en t

reat

men

ts

without

the

info

rmed

conse

nt

and p

rese

nce

of a

par

ent

or

guar

dia

n

4.4

st

ate

ow

n r

esponsi

bili

ties

and r

easo

ns

for

mai

nta

inin

g p

erso

nal hyg

iene,

pro

tect

ion a

nd

appea

rance

, ac

cord

ing t

o indust

ry a

nd

org

anis

atio

nal

req

uirem

ents

4.5

des

crib

e how

to m

ainta

in a

nd s

tore

the

clie

nt’s

reco

rds

in t

he

salo

n in a

ccord

ance

with t

he

Dat

a

Prote

ctio

n A

ct

4.6

st

ate

the

salo

n’s

ser

vice

tim

es a

nd p

rici

ng

stru

cture

s fo

r co

mple

ting d

ay m

ake-

up

4.7

outlin

e th

e im

port

ance

of co

mple

ting t

he

serv

ice

in

a co

mm

erci

ally

via

ble

tim

e

N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

67

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

5

Know

how

to w

ork

saf

ely

and e

ffec

tive

ly w

hen

pro

vidin

g d

ay m

ake-

up

5.1

st

ate

how

to s

afe

ly p

repar

e th

e w

ork

are

a a

nd

posi

tion e

quip

men

t and m

ater

ials

for

day

mak

e-up

applic

atio

n

5.2

outlin

e th

e en

viro

nm

enta

l co

nditio

ns

for

day

make

-up a

nd t

hei

r im

port

ance

5.3

id

entify

diffe

rent

types

and u

ses

of st

erili

sing a

nd

dis

infe

ctin

g e

quip

men

t an

d c

hem

icals

5.4

des

crib

e how

to s

teri

lise

and d

isin

fect

tools

and

equip

men

t fo

r day

mak

e-up a

pplic

ation

5.5

des

crib

e ow

n p

repara

tion f

or

carr

ying o

ut

day

m

ake-

up a

pplic

atio

n

5.6

outlin

e th

e princi

ple

s of avo

idin

g c

ross

-infe

ctio

n a

nd

the

import

ance

of

mai

nta

inin

g s

tandar

ds

of gen

eral

hyg

iene

5.7

st

ate

how

to p

repar

e an

d p

osi

tion t

he

clie

nt

for

day

mak

e-up a

pplic

atio

n,

avoid

ing p

ote

ntial

dis

com

fort

an

d inju

ry

5.8

outlin

e how

to m

inim

ise

and d

ispose

of

was

te fro

m

trea

tmen

ts

5.9

outlin

e th

e co

nditio

n in w

hic

h t

o lea

ve t

he

work

ar

ea a

nd its

im

port

ance

N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

68

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

6

Know

how

to u

se c

lient

consu

ltat

ion a

nd

trea

tmen

t pla

nnin

g w

hen

as

sist

ing w

ith m

ake

-up

6.1

des

crib

e how

to u

se c

onsu

ltat

ion t

echniq

ues

to

mee

t th

e nee

ds

of diffe

rent

clie

nt

gro

ups

6.2

outlin

e th

e ques

tionin

g a

nd lis

tenin

g s

kills

use

d t

o

gat

her

info

rmat

ion

6.3

des

crib

e how

to p

rovi

de

advi

ce a

nd

reco

mm

endat

ions

to c

lients

6.4

outlin

e how

to inte

rpre

t neg

ativ

e an

d p

osi

tive

body

languag

e an

d its

im

port

ance

6.5

outlin

e th

e im

port

ance

and leg

al si

gnific

ance

of

ques

tionin

g c

lients

and r

ecord

ing r

esponse

s on

contr

a-i

ndic

atio

ns

to d

ay m

ake-

up

6.6

outlin

e th

e im

port

ance

of pro

vidin

g t

ime

and

enco

ura

gem

ent

for

clie

nt’s

to a

sk q

ues

tions

7

Know

anat

om

y an

d

phys

iolo

gy

rela

ted t

o

mak

e-up

7.1

outlin

e th

e bas

ic s

truct

ure

and f

unct

ions

of

the

skin

7.2

id

entify

the

skin

typ

es a

nd c

hara

cter

istics

of

diffe

rent

clie

nt

gro

ups

7.3

st

ate

how

to r

ecognis

e diffe

rent

skin

conditio

ns

N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

69

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

8

Know

the

contr

a-in

dic

ations

and c

ontr

a-ac

tions

of

mak

e-up

8.1

outlin

e th

e co

nditio

ns

and d

isord

ers

that

may

co

ntr

a-i

ndic

ate

the

trea

tmen

t and w

hy

8.2

outlin

e co

nditio

ns

and d

isord

ers

that

may

rest

rict

th

e tr

eatm

ent

and w

hy

8.3

des

crib

e pote

ntial co

ntr

a-ac

tions

whic

h m

ay o

ccur

during t

he

mak

e-up t

reat

men

t and h

ow

to r

esolv

e th

em

9

Know

how

to a

pply

mak

e-up

9.1

des

crib

e how

to c

leanse

, to

ne

and m

ois

turise

the

skin

9.2

outlin

e how

to u

se a

nd a

pply

diffe

rent

types

of

pow

der

, fo

undat

ion,

eye

pro

duct

s, c

hee

k pro

duct

s an

d lip

pro

duct

s

9.3

outlin

e how

to m

atch

and a

pply

make

-up p

roduct

s to

diffe

rent

skin

typ

es a

nd c

onditio

ns

9.4

st

ate

the

reas

ons

for

sequen

cing t

he

applic

atio

n o

f m

ake-

up

9.5

outlin

e th

e poss

ible

conse

quen

ces

of apply

ing

unsu

itab

le m

ake-

up p

roduct

s to

cer

tain

ski

n t

ypes

an

d c

onditio

ns

9.6

des

crib

e how

to d

isguis

e m

inor

skin

im

per

fect

ions

usi

ng m

ake-

up

N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

70

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

10

Know

how

to p

rovi

de

afte

rcar

e advi

ce t

o c

lients

fo

llow

ing m

ake-

up

serv

ices

10.1

id

entify

ben

efic

ial an

d u

nsu

itab

le m

ake

-up p

roduct

s fo

r th

e cl

ient’s

hom

e use

and t

he

reaso

ns

10.2

outlin

e th

e re

-applic

ation a

nd m

ake

-up r

emova

l te

chniq

ues

suitab

le f

or

the

clie

nt

Lear

ner

nam

e:__________________________________________

D

ate:

___________________________

Lear

ner

sig

nat

ure

:_______________________________________

D

ate:

___________________________

Ass

esso

r si

gnat

ure

:______________________________________

D

ate:

___________________________

Inte

rnal

ver

ifie

r si

gnatu

re:

________________________________

(i

f sa

mple

d)

Dat

e:___________________________


71

Unit 8: Assist with Salon Reception Duties

Unit code: G2

Unit reference number: F/600/1257

QCF level: 1

Credit value: 4


Unit summary

This is a job-ready unit which is competency based. This unit is about helping with salon reception duties. The learner will have to show they can keep the reception area neat and tidy, greet people entering the salon, deal with their questions and make straightforward appointments. Using good communication skills when people come into the salon, or telephone the salon, is a very important part of this unit.




2 The learner must practically demonstrate in their work situation that they have met the standards for fulfilling salon reception duties.

3 The assessor will observe these aspects of the learner’s performance on at least three occasions, two of which will cover making appointments.


– handled face-to-face and telephone enquiries

– made appointments over the telephone and face to face with clients

– recorded all the appointment details listed:

a client’s name and contact details

b service

c date

d time

e member of staff booked for service.


72

5 It is likely most evidence of the learner’s performance will be gathered from the observations made by the assessor, but the learner may be required to produce other evidence to support their performance if the assessor has not been present.




N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

73

Lear

nin

g ou

tcom

es a

nd a

sses

smen

t cr

iter

ia

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1

Be

able

to m

ainta

in t

he

rece

ption a

rea

1.1

ke

ep t

he

rece

ption a

rea

and p

roduct

dis

pla

ys c

lean

, nea

t an

d t

idy

at

all tim

es

1.2

re

port

pro

mptly

low

lev

els

of

rece

ption s

tationer

y an

d r

etai

l pro

duct

s on d

ispla

y to

the

rele

vant

per

son

1.3

re

move

any

faulty

pro

duct

s pro

mptly

from

dis

pla

y an

d r

eport

them

to t

he

rele

vant

per

son

1.4

offer

clie

nts

hosp

ital

ity

follo

win

g t

he

salo

n’s

clie

nt

care

polic

ies

2

Be

able

to m

eet

and g

reet

cl

ients

and d

eal w

ith

enquires

2.1

dea

l w

ith a

ll en

quirie

s in

a p

osi

tive

and p

olit

e m

anner

2.2

id

entify

corr

ectly

the

purp

ose

of

the

enquiry

and

refe

r an

y en

quirie

s pro

mptly

that

cannot

be

dea

lt

with t

o t

he

rele

vant

per

son for

act

ion

2.3

co

nfirm

appoin

tmen

ts a

nd p

rom

ptly

info

rm t

he

rele

vant

mem

ber

of st

aff

2.4

re

cord

mes

sages

corr

ectly

and p

ass

them

to t

he

rele

vant

per

son a

t th

e right

tim

e

2.5

giv

e al

l in

form

atio

n c

lear

ly a

nd a

ccura

tely

2.6

giv

e co

nfiden

tial

info

rmat

ion o

nly

to a

uth

orise

d

peo

ple

N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

74

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

3

Be

able

to h

elp t

o m

ake

ap

poin

tmen

ts f

or

salo

n

serv

ices

3.1

id

entify

clie

nt

requirem

ents

3.2

m

ake

appoin

tmen

ts w

ithin

the

limits

of ow

n

auth

ority

to s

atisf

y th

e cl

ient

and s

alo

n

requirem

ents

3.3

pas

s re

ques

ts for

appoin

tmen

ts o

uts

ide

ow

n

auth

ority

pro

mptly

to t

he

rele

vant

per

son for

act

ion

3.4

co

nfirm

appoin

tmen

t det

ails

are

corr

ect

and

acce

pta

ble

to t

he

clie

nt,

rec

ord

ed in t

he

right

pla

ce

and e

asy

to r

ead

4

Under

stan

d s

alo

n a

nd

legal

req

uirem

ents

4.1

st

ate

the

salo

n’s

pro

cedure

s fo

r:

–

mai

nta

inin

g c

onfiden

tial

ity

–

taki

ng m

essa

ges

–

mak

ing a

nd r

ecord

ing a

ppoin

tmen

ts

–

clie

nt

care

at

rece

ption

4.2

st

ate

the

limits

of ow

n a

uth

ori

ty w

hen

:

–

mai

nta

inin

g t

he

rece

ption a

rea

–

atte

ndin

g t

o p

eople

and e

nquirie

s

–

mak

ing a

ppoin

tmen

ts

4.3

st

ate

the

conse

quen

ces

of

bre

aki

ng c

onfiden

tial

ity

4.4

id

entify

who t

o r

efer

diffe

rent

types

of en

quirie

s to

4.5

id

entify

the

per

son in t

he

salo

n t

o w

hom

pro

ble

ms

should

be

refe

rred

4.6

st

ate

the

confiden

tial

ity

requirem

ents

within

the

Dat

a Pr

ote

ctio

n A

ct (

gen

eral

aw

aren

ess

only

re

quired

at

this

lev

el)

N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

75

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

5

Under

stan

d m

ethods

of

com

munic

atio

n

5.1

st

ate

the

import

ance

of

taki

ng m

essa

ges

and

pas

sing t

hem

on t

o t

he

right

per

son a

t th

e right

tim

e

5.2

st

ate

the

import

ance

to t

he

salo

n’s

busi

nes

s of

effe

ctiv

e co

mm

unic

ation

5.3

st

ate

how

and w

hen

to a

sk q

ues

tions

5.4

st

ate

how

to s

pea

k cl

early

and h

ow

adap

t w

hat

to

say

in a

way

that

suits

the

situ

atio

n

5.5

st

ate

how

to lis

ten c

lose

ly t

o w

hat

peo

ple

are

sa

ying

5.6

st

ate

how

to s

how

posi

tive

body

languag

e

6

Under

stan

d s

alo

n s

ervi

ces,

pro

duct

s and p

rici

ng

6.1

st

ate

the

serv

ices

ava

ilable

and t

hei

r dura

tion a

nd

the

salo

n’s

pro

duct

s av

aila

ble

for

sale

and t

hei

r co

st

6.2

st

ate

the

import

ance

of

maki

ng a

ppoin

tmen

ts

corr

ectly

6.3

des

crib

e w

hat

to look

for

to d

isco

ver

any

faults

in

pro

duct

s as

they

are

bei

ng p

repar

ed f

or

sale

6.4

st

ate

what

and h

ow

much

rec

eption s

tationer

y sh

ould

be

kept

at t

he

rece

ption a

rea

N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

76

Lear

ner

nam

e:__________________________________________

D

ate:

___________________________

Lear

ner

sig

nat

ure

:_______________________________________

D

ate:

___________________________

Ass

esso

r si

gnat

ure

:______________________________________

D

ate:

___________________________

Inte

rnal

ver

ifie

r si

gnatu

re:

________________________________

(i

f sa

mple

d)

Dat

e:___________________________


77

Unit 9: Assist with Nail Services

Unit code: N1

Unit reference number: L/600/8924

QCF level: 1

Credit value: 4


Unit summary

This is a job-ready unit which is competency based, covering both skills and knowledge. This unit is about preparing and assisting with nail services and maintaining work areas. To carry out this unit the learner will need to maintain effective health, safety and hygiene procedures throughout their work.





2 The learner must practically demonstrate in their everyday work that they have met the standard for assisting with nail services on the hands and feet.

3 The assessor will observe the learner’s performance on at least three occasions, one of which must be observed on the feet.



a questioning

b visual

c manual

– applied three of the four nail finishes

a buffed

b clear polish

c nail strengthener

d light colour


78

– provided all advice

a suitable aftercare products and their use

b avoidance of activities which may cause contra-actions

c recommended time intervals in between nail services

d homecare routines.





N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

79

Lear

nin

g ou

tcom

es a

nd a

sses

smen

t cr

iter

ia

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1

Be

able

to u

se s

afe

and

effe

ctiv

e w

ork

ing m

ethods

when

ass

isting w

ith n

ail

serv

ices

1.1

pre

par

e th

e w

ork

are

a, a

ccord

ing t

o s

alo

n

pro

cedure

s and inst

ruct

ions

1.2

m

ainta

in p

erso

nal hyg

iene,

pro

tect

ion a

nd

appea

rance

, ac

cord

ing t

o indust

ry a

nd

org

anis

atio

nal

req

uirem

ents

1.3

use

per

sonal

pro

tect

ive

equip

men

t, a

ccord

ing t

o

the

indust

ry C

ode

of

Prac

tice

for

Nai

l Ser

vice

s

1.4

cl

ean a

ll eq

uip

men

t usi

ng s

uitable

met

hods

1.5

posi

tion e

quip

men

t and m

ater

ials

for

safe

ty a

nd

ease

of use

1.6

posi

tion t

he

clie

nt

and t

hem

selv

es t

o m

inim

ise

fatigue

and r

isk

of in

jury

to m

eet

the

nee

ds

of

the

serv

ice

1.7

dis

pose

of

was

te m

ater

ials

1.8

co

mple

te t

he

trea

tmen

t w

ithin

a c

om

mer

cial

ly

viab

le t

ime

1.9

le

ave

the

trea

tmen

t are

a in

a s

uitab

le c

onditio

n for

furt

her

tre

atm

ents

1.1

0

keep

rec

ord

s up-t

o-d

ate,

acc

ura

te,

easy

to r

ead

and s

igned

N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

80

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

2

Be

able

to c

onsu

lt,

pla

n

and p

repar

e fo

r nai

l se

rvic

es

2.1

use

consu

ltat

ion t

echniq

ues

to iden

tify

the

clie

nt’s

trea

tmen

t nee

ds

2.2

pro

vide

advi

ce t

o t

he

clie

nt

without

causi

ng c

once

rn

or

refe

rrin

g t

o s

pec

ific

med

ical

conditio

ns

2.3

per

form

a n

ail an

d s

kin a

nal

ysis

on t

he

clie

nt,

re

cord

ing t

he

resu

lts

2.4

re

fer

clie

nts

with c

ontr

a-in

dic

ated

ski

n c

onditio

ns

to

a se

nio

r m

ember

of

staf

f

2.5

obta

in s

igned

, w

ritt

en,

info

rmed

conse

nt

prior

to

carr

ying o

ut

the

trea

tmen

t fr

om

the

clie

nt

or

par

ent/

guar

dia

n if th

e cl

ient

is a

min

or

2.6

ch

eck

that

a p

are

nt

or

guar

dia

n is

pre

sent

thro

ughout

the

trea

tmen

t fo

r m

inors

2.7

en

coura

ge

clie

nts

to a

sk q

ues

tions

to c

lari

fy a

ny

poin

ts

2.8

pre

par

e th

e cl

ient’s

han

ds

or

feet

to m

eet

the

nee

ds

of th

e ag

reed

ser

vice

, ac

cord

ing t

o s

enio

r m

ember

of

staf

f’s

inst

ruct

ions

2.9

pre

par

e su

itab

le p

roduct

s fo

r th

e nai

l se

rvic

e base

d

on t

he

resu

lts

of th

e nai

l an

d s

kin a

nal

ysis

2.1

0

confirm

the

clie

nt’s

choic

e of

nail

finis

h b

efore

co

mm

enci

ng t

he

serv

ice

2.1

1

confirm

the

pre

par

atio

n for

the

nai

l se

rvic

e m

eets

w

ith t

he

agre

emen

t of th

e se

nio

r m

ember

of st

aff

N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

81

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

3

Be

able

to c

arry

out

nai

l se

rvic

es

3.1

use

suitable

equip

men

t an

d m

ater

ials

, ac

cord

ing t

o

the

man

ufa

cture

rs’ and s

enio

r th

erap

ist’s

inst

ruct

ions

3.2

use

fili

ng t

echniq

ues

to e

nsu

re t

he

nai

l fr

ee e

dge

is

left

sm

ooth

ed a

nd s

hap

ed t

o t

he

required

len

gth

3.3

co

nfirm

the

des

ired

nai

l le

ngth

and s

hap

e w

ith t

he

clie

nt

duri

ng t

he

serv

ice,

maki

ng a

lter

atio

ns

when

re

quired

3.4

use

buff

ing t

echniq

ues

to c

reat

e a

smooth

, ev

en

surf

ace

to t

he

nai

l pla

te,

if r

equired

3.5

m

ois

turi

se t

he

skin

usi

ng a

suitable

pro

duct

3.6

re

move

exc

ess

mois

ture

fro

m t

he

nat

ura

l nai

l prior

to a

pply

ing t

he

required

fin

ish

3.7

use

a s

uitable

nail

finis

h t

o m

eet

the

agre

ed s

ervi

ce

pla

n,

leavi

ng t

he

cuticl

e fr

ee fro

m p

roduct

and

deb

ris

3.8

co

nfirm

the

clie

nt’s

and s

enio

r m

ember

of

staff’s

sa

tisf

act

ion w

ith t

he

finis

hed

res

ult

3.9

pro

vide

suitab

le a

fter

care

advi

ce t

o t

he

clie

nt

N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

82

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

4

Know

the

org

anis

atio

nal

an

d leg

al r

equirem

ents

re

late

d t

o n

ail se

rvic

es

4.1

outlin

e ow

n r

esponsi

bili

ties

under

curr

ent

hea

lth

and s

afe

ty leg

isla

tion,

stan

dard

s an

d g

uid

ance

4.2

outlin

e th

e im

port

ance

of

the

Dis

abili

ty

Dis

crim

inat

ion A

ct in r

elat

ion t

o t

he

salo

n

4.3

outlin

e w

hy

min

ors

should

not

be

giv

en t

reat

men

ts

without

the

info

rmed

conse

nt

and p

rese

nce

of a

par

ent

or

guar

dia

n

4.4

st

ate

ow

n r

esponsi

bili

ties

and r

easo

ns

for

mai

nta

inin

g p

erso

nal hyg

iene,

pro

tect

ion a

nd

appea

rance

, ac

cord

ing t

o indust

ry a

nd

org

anis

atio

nal

req

uirem

ents

4.5

des

crib

e how

to m

ainta

in a

nd s

tore

the

clie

nt’s

reco

rds

in t

he

salo

n in a

ccord

ance

with t

he

Dat

a

Prote

ctio

n A

ct

4.6

outlin

e th

e im

port

ance

of fo

llow

ing a

sen

ior

mem

ber

of

staff’s

inst

ruct

ions

and t

he

conse

quen

ces

of not

doin

g s

o

4.7

st

ate

the

salo

n’s

ser

vice

tim

es a

nd p

rici

ng

stru

cture

s fo

r co

mple

ting n

ail

serv

ices

4.8

outlin

e th

e im

port

ance

of co

mple

ting t

he

serv

ice

in

a co

mm

erci

ally

via

ble

tim

e

N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

83

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

5

Know

how

to w

ork

saf

ely

and e

ffec

tive

ly w

hen

pro

vidin

g n

ail se

rvic

es

5.1

st

ate

how

to s

afe

ly p

repar

e th

e w

ork

are

a a

nd

posi

tion e

quip

men

t and m

ater

ials

for

nai

l se

rvic

es

5.2

id

entify

diffe

rent

types

of

ster

ilisi

ng a

nd d

isin

fect

ing

equip

men

t an

d c

hem

ical

s

5.3

id

entify

diffe

rent

types

and u

ses

of st

erili

sing a

nd

dis

infe

ctin

g e

quip

men

t an

d c

hem

icals

5.4

des

crib

e how

to s

teri

lise

and d

isin

fect

tools

and

equip

men

t fo

r nai

l se

rvic

es

5.5

outlin

e th

e princi

ple

s of avo

idin

g c

ross

-infe

ctio

n a

nd

the

import

ance

of

mai

nta

inin

g s

tandar

ds

of gen

eral

hyg

iene

5.6

st

ate

how

to p

repar

e an

d p

osi

tion t

hem

selv

es a

nd

the

clie

nt

for

nai

l se

rvic

es,

avo

idin

g p

ote

ntial

dis

com

fort

and inju

ry

5.8

Id

entify

pote

ntial

ris

ks o

f in

effe

ctiv

e posi

tionin

g o

f cl

ients

to t

hem

selv

es

5.9

O

utlin

e how

to m

inim

ise

and d

ispose

of

was

te fro

m

trea

tmen

ts

5.1

0

Outlin

e th

e co

nditio

n in w

hic

h t

o lea

ve t

he

work

ar

ea a

nd its

im

port

ance

N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

84

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

6

Know

the

contr

a-in

dic

ations

and c

ontr

a-ac

tions

of

nai

l se

rvic

es

6.1

O

utlin

e th

e co

nditio

ns

and d

isord

ers

that

may

co

ntr

a-i

ndic

ate

the

trea

tmen

t and w

hy

6.2

O

utlin

e co

nditio

ns

and d

isord

ers

that

may

rest

rict

th

e tr

eatm

ent

and w

hy

6.3

Sta

te p

ote

ntial

contr

a-ac

tions

whic

h m

ay o

ccur

during a

nd a

fter

nail

serv

ices

and t

he

advi

ce t

hat

sh

ould

be

giv

en t

o c

lients

7

Know

how

to u

se c

lient

consu

ltat

ion a

nd s

ervi

ce

pla

nnin

g for

nai

l se

rvic

es

7.1

D

escr

ibe

how

to u

se c

onsu

ltat

ion t

echniq

ues

to

mee

t th

e nee

ds

of diffe

rent

clie

nt

gro

ups

7.2

O

utlin

e th

e ques

tionin

g a

nd lis

tenin

g s

kills

use

d t

o

gat

her

info

rmat

ion

7.3

Sta

te h

ow

to p

rovi

de

advi

ce a

nd r

ecom

men

dat

ions

to c

lients

7.4

O

utlin

e how

to inte

rpre

t neg

ativ

e an

d p

osi

tive

body

languag

e an

d its

im

port

ance

7.5

O

utlin

e th

e im

port

ance

and leg

al si

gnific

ance

of

ques

tionin

g c

lients

and r

ecord

ing r

esponse

s on

contr

a-i

ndic

atio

ns

to n

ail se

rvic

es

7.6

O

utlin

e th

e re

aso

ns

for

not

nam

ing s

pec

ific

contr

a-in

dic

ations

and t

he

import

ance

of en

coura

gin

g

clie

nts

to s

eek

med

ical

advi

ce

7.7

O

utlin

e th

e im

port

ance

of pro

vidin

g t

ime

and

enco

ura

gem

ent

for

clie

nt

to a

sk q

ues

tions

N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

85

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

8

Know

anat

om

y an

d

phys

iolo

gy

rela

ted t

o n

ail

serv

ices

8.1

O

utlin

e th

e bas

ic s

truct

ure

of

the

nai

l unit

8.2

O

utlin

e th

e bas

ic s

truct

ure

of

the

skin

9

Know

about

the

use

of nai

l tr

eatm

ents

9.1

Id

entify

mat

eria

ls a

nd t

ools

req

uired

for

the

serv

ice,

and h

ow

, w

hen

and w

hy

to u

se t

hem

9.2

Id

entify

the

diffe

rent

types

and u

ses

of nai

l an

d

skin

pro

duct

s

9.3

Sta

te t

he

effe

cts

on t

he

nai

ls o

f im

pro

per

use

of nai

l se

rvic

e to

ols

9.4

O

utlin

e how

to c

reate

diffe

rent

types

of nai

l sh

apes

, acc

ord

ing t

o t

he

clie

nt’s

requir

emen

ts

9.5

O

utlin

e m

ethods

of

apply

ing a

buffed

fin

ish,

a cl

ear

nai

l polis

h,

a lig

ht

nai

l polis

h a

nd a

nail

stre

ngth

ener

9.6

Sta

te t

he

pro

per

met

hod o

f re

movi

ng n

ail polis

h

10

Know

how

to p

rovi

de

afte

rcar

e advi

ce f

or

clie

nts

fo

llow

ing n

ail se

rvic

es

10.1

O

utlin

e w

hy

it is

import

ant

to p

rovi

de

a b

asi

c hom

e ca

re r

outine

10.2

O

utlin

e how

to u

se t

olls

and p

roduct

s at

hom

e

10.3

Sta

te t

he

reco

mm

ended

tim

e in

terv

als

for

nai

l se

rvic

es

N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

86

Lear

ner

nam

e:__________________________________________

D

ate:

___________________________

Lear

ner

sig

nat

ure

:_______________________________________

D

ate:

___________________________

Ass

esso

r si

gnat

ure

:______________________________________

D

ate:

___________________________

Inte

rnal

ver

ifie

r si

gnatu

re:

________________________________

(i

f sa

mple

d)

Dat

e:___________________________


87

Unit 10: Blow Dry Hair

Unit code: GH2


QCF level: 1

Credit value: 4


Unit summary

This is a job-ready unit which is competency based, covering both skills and knowledge. This unit is about carrying out basic blow drying techniques using tools and products following the instructions of the stylist.





2 The learner must practically demonstrate in their everyday work that they have met the standard for blow drying hair.

3 The assessor will observe the learner’s performance on at least three occasions each for a different client.


– used all types of tools

a flat brushes

b round brushes

– worked on all the hair lengths

a above shoulder length

b below shoulder length

– used all the blow drying techniques

a creating volume

b straightening

c creating movement.


88

5 It is likely most evidence of the performance will be gathered from the observations made by the assessor but the learner may be required to produce other evidence to support their performance if the assessor has not been present.




N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

89

Lear

nin

g ou

tcom

es a

nd a

sses

smen

t cr

iter

ia

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1

Be

able

to u

se s

afe

and

effe

ctiv

e m

ethods

of

work

ing w

hen

blo

w d

ryin

g

hai

r

1.1

pro

tect

the

clie

nt’s

cloth

ing t

hro

ughout

the

serv

ice

1.2

posi

tion t

hem

selv

es a

nd t

he

clie

nt,

whils

t w

ork

ing

to m

inim

ise

fatigue

and t

he

risk

of

inju

ry

1.3

ke

ep w

ork

are

a cl

ean a

nd t

idy

thro

ughout

the

serv

ice

1.4

use

work

ing m

ethods

that

–

min

imis

e th

e risk

of

dam

age

to t

ools

and

equip

men

t

–

min

imis

e th

e ri

sk o

f cr

oss

-infe

ctio

n

–

min

imis

e th

e w

asta

ge

of pro

duct

s

–

mak

e ef

fect

ive

use

of

work

ing t

ime

–

ensu

re t

he

use

of

clea

n r

esourc

es

–

min

imis

e har

m o

r in

jury

to t

hem

selv

es a

nd

oth

ers

1.5

m

ainta

in p

erso

nal st

andar

ds

of

hea

lth a

nd h

ygie

ne

whic

h m

inim

ise

the

risk

of

cross

-infe

ctio

n,

infe

stat

ion a

nd o

ffen

ce t

o c

lients

and c

olle

agues

1.6

co

mple

te t

he

blo

w d

ryin

g s

ervi

ce w

ithin

a

com

mer

cially

via

ble

tim

e

N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

90

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

2

Be

able

to b

low

dry

hai

r 2.1

ch

eck

blo

w d

ryin

g inst

ruct

ions

with t

he

styl

ist

pri

or

to s

tart

ing t

he

serv

ice

2.2

ap

ply

pro

duct

s, a

s re

quired

, fo

llow

ing t

he

styl

ist’s

inst

ruct

ions

2.3

co

ntr

ol to

ols

and e

quip

men

t to

min

imis

e th

e ri

sk o

f dam

age

to t

he

hair,

clie

nt

dis

com

fort

and t

o

achie

ve t

he

resu

lt r

equired

by

the

styl

ist

2.4

co

ntr

ol th

e cl

ient’s

hai

r during t

he

blo

w d

ryin

g

pro

cess

2.5

ch

eck

that

the

clie

nt

is c

om

fort

able

at

regula

r in

terv

als

thro

ughout

the

dry

ing p

roce

ss

3

Know

sal

on a

nd leg

al

requirem

ents

in r

elat

ion t

o

blo

w d

ryin

g

3.1

st

ate

the

salo

n's

req

uirem

ents

for

clie

nt

pre

par

atio

n

3.2

st

ate

the

salo

n's

exp

ecte

d s

ervi

ce t

imes

for

basi

c blo

w d

ryin

g s

ervi

ces

3.3

st

ate

the

salo

n a

nd leg

al r

equirem

ents

for

the

dis

posa

l of

was

te m

ate

rial

s

3.4

des

crib

e th

e sa

lon's

im

age

and e

xpec

ted s

tandar

ds

of

serv

ice

N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

91

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

4

Know

how

to w

ork

saf

ely,

ef

fect

ivel

y an

d

hyg

ienic

ally

when

blo

w

dry

ing h

air

4.1

id

entify

the

pro

tect

ive

cloth

ing t

hat

should

be

mad

e av

aila

ble

for

clie

nts

4.2

des

crib

e how

the

posi

tion o

f th

emse

lves

and t

he

clie

nt

can a

ffec

t th

e des

ired

outc

om

e an

d r

educe

fa

tigue

and t

he

risk

of in

jury

4.3

id

entify

the

safe

ty c

onsi

der

atio

ns

whic

h m

ust

be

take

n into

acc

ount

when

blo

w d

ryin

g h

air

4.4

st

ate

why

it is

import

ant

to c

hec

k fo

r in

fest

atio

n

and a

void

cro

ss-i

nfe

ctio

n

4.5

st

ate

why

it is

import

ant

to k

eep t

he

work

are

a

clea

n a

nd t

idy

4.6

st

ate

why

it is

import

ant

to c

lean,

dis

infe

ct a

nd

ster

ilise

tools

4.7

des

crib

e m

ethods

of

clea

nin

g,

dis

infe

ctin

g a

nd/o

r st

erili

sation u

sed in s

alons

4.8

id

entify

safe

and h

ygie

nic

work

ing p

ract

ices

whic

h

min

imis

e th

e ri

sk o

f cr

oss

-infe

ctio

n a

nd c

ross

-in

fest

atio

n

4.9

st

ate

the

import

ance

of

per

sonal

hyg

iene

N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

92

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

5

Know

how

to

com

munic

ate

with c

lients

w

hile

blo

w d

ryin

g h

air

5.1

st

ate

the

import

ance

of

chec

king t

hat

clie

nts

have

under

stood t

he

inst

ruct

ions

giv

en b

y th

e st

ylis

t

5.2

st

ate

the

import

ance

of

chec

king c

lient

com

fort

th

roughout

the

dry

ing p

roce

ss

6

Know

bas

ic s

cien

ce r

elat

ed

to b

low

dry

ing h

air

6.1

st

ate

the

bas

ic s

truct

ure

of th

e hai

r

6.2

st

ate

the

effe

cts

of hum

idity

on t

he

hair

6.3

st

ate

the

effe

cts

of th

e dry

ing p

roce

ss o

n t

he

hai

r cu

ticl

e

6.4

st

ate

how

the

inco

rrec

t applic

atio

n o

f hea

t ca

n

affe

ct t

he

hai

r an

d s

calp

7

Know

how

to u

se b

low

dry

ing t

ools

, pro

duct

s an

d

tech

niq

ues

7.1

id

entify

the

range

of

flat

and r

ound b

rush

es

avai

lable

for

blo

w d

ryin

g

7.2

st

ate

the

types

and p

urp

ose

s of

blo

w d

ryin

g

pro

duct

s and t

ools

7.3

des

crib

e w

hy

and h

ow

to u

se fla

t and r

ound

bru

shes

to c

reat

e vo

lum

e, m

ove

men

t an

d t

o

stra

ighte

n h

air

7.4

des

crib

e m

ethods

of

han

dlin

g a

nd c

ontr

olli

ng h

air

sect

ions

during t

he

dry

ing p

roce

ss

7.5

st

ate

why

the

dir

ection o

f th

e airflow

is

import

ant

to a

chie

ve t

he

des

ired

look

and a

void

dam

age

to

the

hai

r cu

ticl

e

N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

93

Lear

ner

nam

e:__________________________________________

D

ate:

___________________________

Lear

ner

sig

nat

ure

:_______________________________________

D

ate:

___________________________

Ass

esso

r si

gnat

ure

:______________________________________

D

ate:

___________________________

Inte

rnal

ver

ifie

r si

gnatu

re:

________________________________

(i

f sa

mple

d)

Dat

e:___________________________


94


95

Unit 11: Assist with Shaving Services

Unit code: GB1

Unit reference number: D/600/1041

QCF level: 1

Credit value: 2


Unit summary

This is a job-ready unit which is competency based. This unit is about the basic skills of assisting with shaving services. The work will be carried out under the direction of the stylist.




2 The learner must practically demonstrate in their everyday work that they have met the standard for assisting with shaving services.

3 The assessor will observe the learner’s performance on at least two occasions.


– used all the lathering products:

a creams

b oils

– carried out all the lathering techniques:

a application by brush

b application by massage.

5 It is likely most evidence of the performance will be gathered from observations made by the assessor but the learner may be required to produce other evidence to support their performance if the assessor has not been present.



96




N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

97

Lear

nin

g ou

tcom

es a

nd a

sses

smen

t cr

iter

ia

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1

Be

able

to u

se s

afe

and

effe

ctiv

e m

ethods

of

work

ing w

hen

ass

isting

with s

hav

ing s

ervi

ces

1.1

pro

tect

the

clie

nts

’ cl

oth

ing t

hro

ughout

the

serv

ice

1.2

posi

tion t

hem

selv

es a

nd t

he

clie

nt

to m

eet

the

nee

ds

of th

e se

rvic

e

1.3

ke

ep t

he

work

are

a c

lean

and t

idy

thro

ughout

the

serv

ice

1.4

use

work

ing m

ethods

that

–

min

imis

e th

e w

asta

ge

of la

ther

ing p

roduct

s

–

min

imis

e th

e ri

sk o

f cr

oss

-infe

ctio

n

–

mak

e ef

fect

ive

use

of

work

ing t

ime

–

ensu

re t

he

use

of

clea

n r

esourc

es

–

min

imis

e th

e risk

of

har

m o

r in

jury

to

them

selv

es a

nd c

lients

1.5

cl

ean,

dis

infe

ct a

nd/o

r st

erili

se a

ll to

ols

and

equip

men

t im

med

iate

ly a

fter

the

shavi

ng s

ervi

ce

1.6

dis

pose

of

haz

ardous

was

te t

o m

eet

legal an

d s

alon

requirem

ents

1.7

m

ainta

in p

erso

nal st

andar

ds

of

hea

lth a

nd h

ygie

ne

whic

h m

inim

ise

the

risk

of

cross

-infe

ctio

n,

infe

stat

ion a

nd o

ffen

ce t

o c

lients

and c

olle

agues

1.8

id

entify

and p

rom

ptly

report

any

shav

ing ite

ms

in

nee

d o

f re

ord

erin

g t

o t

he

rele

vant

per

son

N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

98

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

2

Be

able

to p

repar

e fa

cial

hai

r an

d s

kin f

or

shavi

ng

serv

ices

2.1

pre

par

e hot

and c

old

tow

els,

follo

win

g inst

ruct

ions

of th

e st

ylis

t

2.2

ap

ply

hot

tow

els

to s

uit t

he

nee

ds

of

the

serv

ice

and t

he

com

fort

of th

e cl

ient,

follo

win

g t

he

inst

ruct

ions

from

the

styl

ist

2.3

pre

par

e la

ther

ing p

roduct

s so

they

are

fit for

use

in

tim

e fo

r th

e sh

avi

ng s

ervi

ce

2.4

use

lat

her

ing t

echniq

ues

whic

h t

ake

acco

unt

of

fact

ors

iden

tified

by

the

styl

ist

and a

chie

ve a

n e

ven

cove

rage

of la

ther

ing p

roduct

s to

the

area

s to

be

shav

ed

2.5

in

form

the

styl

ist

pro

mptly

when

the

clie

nt

is r

eady

for

shavi

ng

2.6

re

fer

any

pro

ble

ms

pro

mptly

to t

he

rele

vant

per

son

for

action

2.7

le

ave

the

clie

nt’s

skin

fre

e fr

om

lat

her

ing p

roduct

s af

ter

the

shav

ing s

ervi

ce

2.8

co

ol th

e cl

ient's

skin

aft

er s

havi

ng a

s re

quired

2.9

le

ave

the

clie

nt’s

skin

fre

e fr

om

exc

ess

mois

ture

at

the

end o

f th

e se

rvic

e

N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

99

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

3

Know

sal

on a

nd leg

al

requirem

ents

3.1

st

ate

the

salo

n's

req

uirem

ents

for

clie

nt

pre

par

atio

n

3.2

st

ate

the

salo

n’s

and leg

al r

equirem

ents

for

dis

posa

l of

haz

ardous

was

te

3.3

id

entify

the

per

son t

o w

hom

pro

ble

ms

should

be

report

ed

3.4

st

ate

ow

n r

esponsi

bili

ties

under

the

curr

ent

Contr

ol

of Subst

ance

s H

azar

dous

to H

ealth R

egula

tions

in

rela

tion t

o t

he

use

of

shav

ing p

roduct

s

4

Know

how

to w

ork

saf

ely,

ef

fect

ivel

y an

d

hyg

ienic

ally

when

as

sist

ing w

ith s

hav

ing

serv

ices

4.1

des

crib

e co

nta

ct d

erm

atitis

and h

ow

to a

void

dev

elopin

g it

whils

t ass

isting w

ith s

havi

ng s

ervi

ces

4.2

lis

t pro

tect

ive

equip

men

t th

at s

hould

be

ava

ilable

4.3

st

ate

why

it is

import

ant

to u

se p

erso

nal

pro

tect

ive

equip

men

t

4.4

des

crib

e how

the

posi

tionin

g o

f cl

ient

and

them

selv

es c

an a

ffec

t th

e des

ired

outc

om

e an

d

reduce

fatigue

and t

he

risk

of in

jury

4.5

st

ate

why

it is

import

ant

to p

osi

tion t

ools

, pro

duct

s an

d m

ater

ials

for

ease

of use

4.6

st

ate

the

import

ance

of

usi

ng t

he

corr

ect

type

of

bar

ber

’s c

hai

r fo

r sh

avin

g s

ervi

ces

N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

100

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

4.7

st

ate

the

safe

ty c

onsi

der

atio

ns

whic

h m

ust

be

take

n into

acc

ount

when

usi

ng lat

her

ing p

roduct

s an

d h

ot

tow

els

4.8

st

ate

why

it is

import

ant

to k

eep t

he

work

are

a

clea

n a

nd t

idy

4.9

des

crib

e sa

fe a

nd h

ygie

nic

work

ing m

ethods

whic

h

min

imis

e th

e ri

sk o

f cr

oss

-infe

ctio

n a

nd c

ross

-in

fest

atio

n

4.1

0

stat

e th

e im

port

ance

of

mai

nta

inin

g p

erso

nal

hyg

iene

4.1

1

stat

e m

ethods

of

clea

nin

g,

dis

infe

ctin

g a

nd/o

r st

erili

sation u

sed in s

alons

5

Know

the

effe

cts

of

shav

ing s

ervi

ces

on t

he

hai

r an

d s

kin

5.1

st

ate

the

effe

ct o

f hot

and c

old

tow

els

on t

he

skin

an

d h

air

5.2

st

ate

the

import

ance

of

lath

erin

g a

nd its

effec

t on

skin

and h

air

5.3

st

ate

the

funct

ion o

f ef

fleu

rage

and p

etriss

age

mas

sage

tech

niq

ues

when

lat

her

ing

N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

101

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

6

Know

lat

her

ing p

roduct

s,

equip

men

t, t

echniq

ues

an

d t

hei

r use

6.1

st

ate

how

to p

repar

e an

d u

se h

ot

and c

old

tow

els

6.2

st

ate

how

to p

repar

e an

d u

se lath

erin

g p

roduct

s

6.3

outlin

e th

e m

anufa

cture

rs’ in

stru

ctio

ns

for

the

use

of la

ther

ing p

roduct

s an

d w

hy

it is

import

ant

they

ar

e fo

llow

ed

6.4

st

ate

why

tim

ing is

critic

al t

o t

he

shavi

ng s

ervi

ce

6.5

st

ate

when

, w

hy

and h

ow

to u

se b

rush

and

mas

sage

tech

niq

ues

when

apply

ing lat

her

ing

pro

duct

s

6.6

st

ate

how

to r

emove

lat

her

ing p

roduct

s ef

fect

ivel

y an

d w

hy

this

is

import

ant

6.7

id

entify

the

types

and c

ause

s of pro

ble

ms

that

may

occ

ur

when

ass

isting w

ith s

havi

ng s

ervi

ces

Lear

ner

nam

e:__________________________________________

D

ate:

___________________________

Lear

ner

sig

nat

ure

:_______________________________________

D

ate:

___________________________

Ass

esso

r si

gnat

ure

:______________________________________

D

ate:

___________________________

Inte

rnal

ver

ifie

r si

gnatu

re:

________________________________

(i

f sa

mple

d)

Dat

e:___________________________

N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

102


103

Unit 12: Assist with Hair Colour Services

Unit code: GH4

Unit reference number: R/600/1036

QCF level: 1

Credit value: 4


Unit summary

This is a job-ready unit which is competency based. This unit is about the basic skills of removing colouring and lightening products. The work will be carried out under the direction of the stylist.

This unit will be suitable for those working in hairdressing and barbering salons.




2 The learner must practically demonstrate in their everyday work that they have met the standard for assisting with colouring services.

3 The assessor will observe the learner’s performance on at least two occasions, one of which will include the removal of colouring materials.

4 The learner must show that they have used all the products:

a semi-permanent colours

b quasi-permanent colours

c permanent colours

d lightening products.

5 It is likely most evidence of the performance will be gathered from observations made by the assessor but the learner may be required to produce other evidence to support their performance if the assessor has not been present.



104




N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

105

Lear

nin

g ou

tcom

es a

nd a

sses

smen

t cr

iter

ia

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1

Be

able

to u

se s

afe

and

effe

ctiv

e m

ethods

of

work

ing w

hen

ass

isting

with c

olo

uri

ng s

ervi

ces

1.1

pro

tect

the

clie

nt’s

cloth

ing e

ffec

tive

ly t

hro

ughout

the

serv

ice

1.2

posi

tion t

hem

selv

es a

nd t

he

clie

nt

to m

eet

the

nee

ds

of th

e se

rvic

e

1.3

ke

ep t

he

work

are

a c

lean

and t

idy

thro

ughout

the

serv

ice

1.4

usi

ng w

ork

ing m

ethods

that

–

min

imis

e th

e w

asta

ge

of co

louring p

roduct

s

–

min

imis

e th

e ri

sk o

f cr

oss

-infe

ctio

n

–

mak

e ef

fect

ive

use

of

work

ing t

ime

–

ensu

re t

he

use

of

clea

n r

esourc

es

–

min

imis

e th

e risk

of

har

m o

r in

jury

to

them

selv

es a

nd c

lients

1.5

m

ainta

in p

erso

nal st

andar

ds

of

hea

lth a

nd h

ygie

ne

whic

h m

inim

ise

the

risk

of

cross

-infe

ctio

n,

infe

stat

ion a

nd o

ffen

ce t

o c

lients

and c

olle

agues

1.6

id

entify

and p

rom

ptly

report

any

colo

uring p

roduct

s in

nee

d o

f re

ord

erin

g t

o t

he

rele

vant

per

son

N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

106

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

2

Be

able

to r

emove

co

louring a

nd lig

hte

nin

g

pro

duct

s

2.1

re

move

pro

duct

s an

d m

ater

ials

follo

win

g s

tylis

t’s

inst

ruct

ions

and t

o t

he

satisf

action o

f th

e cl

ient

and

styl

ist

2.2

ap

ply

and r

emove

surf

ace

conditio

ner

in a

ccord

ance

w

ith s

tylis

t’s

inst

ruct

ions

2.3

le

ave

the

hai

r an

d s

calp

cle

an a

nd fre

e fr

om

pro

duct

s and e

xces

s m

ois

ture

2.4

re

fer

any

pro

ble

ms

pro

mptly

to t

he

rele

vant

per

son

for

action

2.5

le

ave

the

hai

r ta

ngle

-fre

e w

ithout

causi

ng d

amag

e to

hai

r or

scal

p

3

Know

sal

on a

nd leg

al

requirem

ents

3.1

st

ate

the

salo

n's

req

uirem

ents

for

clie

nt

pre

par

atio

n

3.2

st

ate

the

salo

n’s

and leg

al r

equirem

ents

for

dis

posa

l of

was

te m

ate

rial

s

3.3

st

ate

ow

n lim

its

of au

thority

for

reso

lvin

g c

olo

uring

pro

ble

ms

3.4

id

entify

the

per

son t

o w

hom

pro

ble

ms

should

be

report

ed

3.5

st

ate

ow

n r

esponsi

bili

ties

under

the

curr

ent

Contr

ol

of Subst

ance

s H

azar

dous

to H

ealth R

egula

tions

in

rela

tion t

o t

he

use

of

colo

uring p

roduct

s

N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

107

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

4

Know

how

to w

ork

saf

ely,

ef

fect

ivel

y an

d

hyg

ienic

ally

when

as

sist

ing w

ith c

olo

uri

ng

serv

ices

4.1

des

crib

e w

hat

conta

ct d

erm

atitis

is

and h

ow

to

avoid

dev

elopin

g it

whils

t as

sist

ing w

ith h

air

colo

uring s

ervi

ces

4.2

lis

t th

e pro

tect

ive

equip

men

t th

at

should

be

avai

lable

4.3

st

ate

why

it is

import

ant

to u

se p

erso

nal

pro

tect

ive

equip

men

t

4.4

des

crib

e how

the

posi

tionin

g o

f th

e cl

ient

and

them

selv

es c

an a

ffec

t th

e des

ired

outc

om

e an

d

reduce

fatigue

and t

he

risk

of in

jury

4.5

st

ate

why

it is

import

ant

to p

osi

tion t

ools

, pro

duct

s an

d m

ater

ials

for

ease

of use

4.6

st

ate

the

safe

ty c

onsi

der

atio

ns

whic

h m

ust

be

take

n into

acc

ount

when

rem

ovi

ng c

olo

uring

pro

duct

s and m

ater

ials

4.7

st

ate

why

it is

import

ant

to k

eep t

he

work

are

a

clea

n a

nd t

idy

4.8

des

crib

e m

ethods

of

work

ing s

afe

ly a

nd h

ygie

nic

ally

an

d w

hic

h m

inim

ise

the

risk

of

cross

-infe

ctio

n a

nd

cross

-infe

stat

ion

4.9

st

ate

the

import

ance

of

mai

nta

inin

g p

erso

nal

hyg

iene

4.1

0

stat

e th

e im

port

ance

of

thoro

ughly

rin

sing p

roduct

s

4.1

1

stat

e th

e im

port

ance

of

emuls

ifyi

ng p

erm

anen

t co

louring p

roduct

s as

par

t of

the

rem

ova

l pro

cess

N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

108

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

5

Know

the

pro

duct

s,

equip

men

t an

d t

hei

r use

5.1

outlin

e th

e m

anufa

cture

rs’ in

stru

ctio

ns

for

the

rem

ova

l of th

e sp

ecific

colo

uring p

roduct

s an

d

mat

eria

ls in t

he

salo

n

5.2

st

ate

why

it is

import

ant

to follo

w m

anufa

cture

rs’

and s

tylis

ts’ in

stru

ctio

ns

and w

hat

mig

ht

hap

pen

if

they

are

not

follo

wed

5.3

id

entify

the

types

and c

ause

s of pro

ble

ms

that

may

occ

ur

when

rem

ovi

ng c

olo

uri

ng p

roduct

s an

d

mat

eria

ls fro

m t

he

hai

r

Lear

ner

nam

e:__________________________________________

D

ate:

___________________________

Lear

ner

sig

nat

ure

:_______________________________________

D

ate:

___________________________

Ass

esso

r si

gnat

ure

:______________________________________

D

ate:

___________________________

Inte

rnal

ver

ifie

r si

gnatu

re:

________________________________

(i

f sa

mple

d)

Dat

e:___________________________


109

Unit 13: Assist with Perming Hair Services

Unit code: GH5


QCF level: 1

Credit value: 3


Unit summary

This is a job-ready unit which is competency based, covering both skills and knowledge. This unit is about the basic skills of neutralising hair during the perming process. The work will be carried out under the direction of the stylist.

This unit will be suitable for those working with Caucasian and Asian hair types.




2 The learner must practically demonstrate in their everyday work that they have met the standard for assisting with perming services.

3 The assessor will observe the learner’s performance on at least two occasions.

4 It is likely most evidence of the learner’s performance will be gathered from observations made by the assessor but the learner may be required to produce other evidence to support their performance if the assessor has not been present.



110



N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

111

Lear

nin

g ou

tcom

es a

nd a

sses

smen

t cr

iter

ia

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1

Be

able

to u

se e

ffec

tive

an

d s

afe

work

ing m

ethods

when

ass

isting w

ith

per

min

g h

air

1.1

pro

tect

the

clie

nt’s

cloth

ing t

hro

ughout

the

serv

ice

1.2

use

per

sonal

pro

tect

ive

equip

men

t w

hen

usi

ng

per

min

g a

nd n

eutr

alis

ing c

hem

ical

s

1.3

cl

ean a

nd t

idy

the

work

are

a th

roughout

the

serv

ice

1.4

posi

tion c

lient

and a

dopt

post

ure

s th

at m

inim

ise

fatigue,

dis

com

fort

and inju

ry r

isk

1.5

U

se w

ork

ing m

ethods

that

:

–

min

imis

e th

e w

asta

ge

of pro

duct

s

–

min

imis

e th

e ri

sk o

f cr

oss

-infe

ctio

n

–

mak

e ef

fect

ive

use

of

the

work

ing t

ime

–

ensu

re t

he

use

of

clea

n r

esourc

es

–

min

imis

e th

e risk

of

har

m o

r in

jury

to s

elf an

d

clie

nts

1.6

m

ainta

in p

erso

nal st

andar

ds

of

hea

lth a

nd h

ygie

ne

whic

h m

inim

ise

the

risk

of

cross

-infe

ctio

n,

infe

stat

ion a

nd o

ffen

ce t

o t

hei

r cl

ients

and

colle

agues

1.7

id

entify

and r

eport

pro

duct

s th

at

nee

d r

e-ord

erin

g

to t

he

rele

vant

per

son(s

)

N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

112

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1.8

co

mple

te t

he

per

min

g a

nd n

eutr

alis

ing s

ervi

ce in a

co

mm

erci

ally

via

ble

tim

e

1.9

re

move

wast

e im

med

iate

ly a

t th

e en

d o

f th

e per

min

g a

nd n

eutr

alis

ing s

ervi

ce

1.1

0

pro

duce

up-t

o-d

ate

clie

nt

reco

rds

at t

he

end o

f th

e se

rvic

e

2

Be

able

to n

eutr

alis

e hai

r during t

he

per

min

g

pro

cess

2.1

pre

par

e th

e neu

tralis

ing a

gen

t fo

llow

ing

man

ufa

cture

r’s

and s

tylis

t’s

inst

ruct

ions

2.2

re

move

chem

icals

and e

xces

s m

ois

ture

fro

m t

he

hai

r prior

to t

he

applic

atio

n o

f th

e neu

tralis

ing

agen

t

2.3

dis

trib

ute

the

neu

tralis

ing a

gen

t ev

enly

follo

win

g

man

ufa

cture

r’s

inst

ruct

ions

2.4

re

move

the

rods

without

dis

turb

ing t

he

curl

form

ation

2.5

m

onitor

and t

ime

the

neu

tral

isin

g p

roce

ss follo

win

g

the

man

ufa

cture

r’s

and s

tylis

t’s

inst

ruct

ions

2.6

re

move

the

neu

tralis

ing a

gen

t fr

om

the

hair

2.7

re

fer

pro

ble

ms

to t

he

rele

vant

per

son for

act

ion

2.8

re

move

surf

ace

conditio

ner

follo

win

g t

he

man

ufa

cture

r’s

and s

tylis

t’s

inst

ruct

ions

N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

113

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

3

Know

the

salo

n a

nd leg

al

requirem

ents

3.1

st

ate

the

salo

n’s

req

uirem

ents

for

clie

nt

pre

par

atio

n

3.2

st

ate

the

salo

n’s

and leg

al r

equirem

ents

for

dis

posa

l of

was

te m

ate

rial

s

3.3

st

ate

ow

n lim

its

of au

thority

for

reso

lvin

g

neu

tral

isin

g p

roble

ms

3.4

id

entify

the

per

son t

o w

hom

pro

ble

ms

should

be

report

ed

3.5

st

ate

per

sonal

res

ponsi

bili

ties

under

the

curr

ent

Contr

ol of

Subst

ance

s H

azar

dous

to H

ealth

Reg

ula

tions

in r

elat

ion t

o t

he

use

of neu

tralis

ing

pro

duct

s

N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

114

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

4

Know

how

to w

ork

saf

ely,

ef

fect

ivel

y an

d

hyg

ienic

ally

when

as

sist

ing w

ith p

erm

ing

serv

ices

4.1

des

crib

e co

nta

ct d

erm

atitis

and t

he

step

s th

at

can

be

take

n t

o a

void

it

whils

t as

sist

ing w

ith p

erm

ing

serv

ices

4.2

outlin

e th

e ty

pes

of

per

sonal pro

tect

ive

equip

men

t th

at s

hould

be

availa

ble

to c

lients

and t

hem

selv

es

and its

im

port

ance

4.3

des

crib

e how

per

sonal

and c

lient

posi

tionin

g c

an

affe

ct t

he

des

ired

outc

om

e an

d r

educe

fat

igue

and

the

risk

of

inju

ry

4.4

outlin

e th

e sa

fety

consi

der

atio

ns

whic

h m

ust

be

take

n into

acc

ount

when

neu

tralis

ing

4.5

outlin

e th

e im

port

ance

of ke

epin

g t

he

work

are

a

clea

n a

nd t

idy

4.6

outlin

e th

e im

port

ance

of

posi

tionin

g t

ools

, pro

duct

s and m

ater

ials

for

ease

of use

4.7

outlin

e sa

fe a

nd h

ygie

nic

work

ing m

ethods

that

min

imis

e th

e ri

sk o

f cr

oss

-infe

ctio

n a

nd c

ross

-in

fest

atio

n

4.8

outlin

e th

e im

port

ance

of per

sonal

hyg

iene

N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

115

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

5

Know

the

bas

ic s

cien

ce o

f per

min

g

5.1

st

ate

the

role

and im

port

ance

of neu

tral

iser

s in

the

per

min

g p

roce

ss

5.2

outlin

e th

e im

port

ance

of ac

cura

te t

imin

g w

hen

neu

tral

isin

g p

erm

s

5.3

outlin

e th

e im

port

ance

of th

oro

ughly

rin

sing

neu

tral

iser

s

6.

Know

pro

duct

s, e

quip

men

t an

d t

hei

r use

6.1

des

crib

e th

e m

anufa

cture

rs’ in

stru

ctio

ns

for

neu

tral

isin

g p

roduct

s in

the

salo

n

6.2

des

crib

e w

hy

it is

import

ant

to f

ollo

w

man

ufa

cture

rs’ an

d s

tylis

ts’ in

stru

ctio

ns

and t

he

pote

ntial

conse

quen

ces

if t

hey

are

not

follo

wed

6.3

st

ate

what

mig

ht

hap

pen

if th

e co

rrec

t neu

tral

isin

g

agen

t is

not

applie

d

6.4

id

entify

the

types

and c

ause

s of pro

ble

ms

when

neu

tral

isin

g p

erm

s

Lear

ner

nam

e:__________________________________________

D

ate:

___________________________

Lear

ner

sig

nat

ure

:_______________________________________

D

ate:

___________________________

Ass

esso

r si

gnat

ure

:______________________________________

D

ate:

___________________________

Inte

rnal

ver

ifie

r si

gnatu

re:

________________________________

(i

f sa

mple

d)

Dat

e:___________________________


116


117

Unit 14: Plait and Twist Hair Using Basic Techniques

Unit code: GH6

Unit reference number: Y/600/1037

QCF level: 1

Credit value: 4


Unit summary

This is a job-ready unit which is competency based. This unit is about using basic plaiting and twisting techniques following the instructions of the stylist. A high degree of manual dexterity will be necessary.





2 The learner must practically demonstrate in their everyday work that they have met the standard for plaiting and twisting hair using basic techniques.

3 The assessor will observe the learner’s performance on at least three occasions which must include observation of:

– a minimum of five cornrows

– a single French plait

– a series of small two strand twists covering a minimum of 25% of the head.


– used all the types of products

a sprays

b serums

c gels

– created all the types of plaits and twists:


118

a multiple cornrows

b French plait

c two strand twists.






N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

119

Lear

nin

g ou

tcom

es a

nd a

sses

smen

t cr

iter

ia

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1

Be

able

to u

se s

afe

and

effe

ctiv

e m

ethods

of

work

ing w

hen

pla

itin

g a

nd

twis

ting

1.1

pro

tect

the

clie

nt’s

cloth

ing e

ffec

tive

ly t

hro

ughout

the

serv

ice

1.2

posi

tion t

hem

selv

es a

nd t

he

clie

nt

to m

eet

the

nee

ds

of th

e se

rvic

e

1.3

ke

ep w

ork

are

a cl

ean a

nd t

idy

thro

ughout

the

serv

ice

1.4

use

work

ing m

ethods

that

–

min

imis

e th

e risk

of

dam

age

to t

ools

–

min

imis

e th

e w

asta

ge

of pro

duct

s

–

min

imis

e th

e ri

sk o

f cr

oss

-infe

ctio

n

–

mak

e ef

fect

ive

use

of

work

ing t

ime

–

ensu

re t

he

use

of

clea

n r

esourc

es

–

min

imis

e th

e risk

of

har

m o

r in

jury

to s

elf an

d

oth

ers

1.5

m

ainta

in p

erso

nal st

andar

ds

of

hea

lth a

nd h

ygie

ne

whic

h m

inim

ise

the

risk

of

cross

-infe

ctio

n,

infe

stat

ion a

nd o

ffen

ce t

o c

lients

and c

olle

agues

1.6

co

mple

te t

he

pla

itin

g a

nd t

wis

ting s

ervi

ce w

ithin

a

com

mer

cially

via

ble

tim

e

N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

120

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

2

Be

able

to p

lait a

nd t

wis

t hai

r 2.1

pre

par

e th

e cl

ient’s

hai

r fo

llow

ing inst

ruct

ions

from

th

e st

ylis

t

2.2

co

ntr

ol to

ols

to m

inim

ise

the

risk

of

dam

age

to t

he

hai

r an

d s

calp

, cl

ient

dis

com

fort

and t

o a

chie

ve t

he

des

ired

look

2.3

par

t th

e se

ctio

ns

clea

nly

and e

venly

to a

chie

ve t

he

direc

tion o

f th

e pla

it(s

) an

d t

wis

ts a

nd s

ecure

any

hair n

ot

bei

ng p

laited

or

twis

ted

2.4

m

ainta

in a

suitab

le a

nd e

ven t

ensi

on t

hro

ughout

the

pla

itin

g a

nd t

wis

ting p

roce

ss,

whic

h is

com

fort

able

for

the

clie

nt

and a

dju

sted

as

nec

essa

ry

2.5

ap

ply

suitable

pro

duct

s, a

s nec

essa

ry,

to m

eet

man

ufa

cture

rs’ an

d s

tylis

t’s

inst

ruct

ions

2.6

co

nfirm

the

clie

nt’s

satisf

action t

hro

ughout

and a

t th

e en

d o

f th

e se

rvic

e

2.7

ach

ieve

fin

ished

pla

its

and t

wis

ts t

hat

mee

t th

e direc

tion a

nd b

alan

ce r

equired

and t

he

styl

ist’s

inst

ruct

ions

3

Know

sal

on a

nd leg

al

requirem

ents

3.1

st

ate

the

salo

n's

req

uirem

ents

for

clie

nt

pre

par

atio

n

3.2

st

ate

ow

n r

esponsi

bili

ties

under

the

curr

ent

Contr

ol

of Subst

ance

s H

azar

dous

to H

ealth R

egula

tions

in

rela

tion t

o t

he

use

of

pro

duct

s fo

r pla

itin

g a

nd

twis

ting

N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

121

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

4

Know

how

to w

ork

saf

ely,

ef

fect

ivel

y an

d

hyg

ienic

ally

when

pla

itin

g

4.1

des

crib

e co

nta

ct d

erm

atitis

and h

ow

to a

void

dev

elopin

g it

whils

t pla

itin

g a

nd t

wis

ting h

air

4.2

st

ate

why

it is

import

ant

to u

se p

erso

nal

pro

tect

ive

equip

men

t

4.3

lis

t th

e pro

tect

ive

equip

men

t th

at

should

be

avai

lable

4.4

des

crib

e how

the

posi

tionin

g o

f th

e cl

ient

and

them

selv

es c

an a

ffec

t th

e des

ired

outc

om

e an

d

reduce

fatigue

and t

he

risk

of in

jury

4.5

st

ate

the

import

ance

of

posi

tionin

g e

quip

men

t fo

r ea

se o

f use

4.6

st

ate

why

it is

import

ant

to k

eep t

he

work

are

a

clea

n a

nd t

idy

4.7

des

crib

e sa

fe a

nd h

ygie

nic

work

ing m

ethods

whic

h

min

imis

e th

e ri

sk o

f cr

oss

-infe

ctio

n a

nd c

ross

-in

fest

atio

n

4.8

st

ate

the

import

ance

of

mai

nta

inin

g p

erso

nal

hyg

iene

5

Know

the

effe

cts

of

pla

itin

g a

nd t

wis

ting o

n

the

hai

r

5.1

st

ate

the

pote

ntial co

nse

quen

ces

of ex

cess

ive

tensi

on o

n t

he

hai

r

5.2

st

ate

what

is

tract

ion a

lopec

ia

5.3

des

crib

e how

to iden

tify

the

signs

of tr

action

alopec

ia

N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

122

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

6

Know

pla

itin

g a

nd t

wis

ting

tech

niq

ues

, an

d t

he

pro

duct

s th

at a

re s

uitab

le

to u

se

6.1

des

crib

e how

to s

ham

poo a

nd c

lean

se t

he

hai

r fo

r pla

ited

sty

les

6.2

id

entify

how

hai

r te

xture

aff

ects

the

pla

itin

g p

roce

ss

and s

tylin

g p

oss

ibili

ties

6.3

id

entify

how

to c

reate

corn

row

s, a

Fre

nch

pla

it a

nd

two s

tran

d t

wis

ts

6.4

st

ate

the

import

ance

of

sect

ionin

g h

air

accu

rate

ly

when

pla

itin

g a

nd t

wis

ting

6.5

st

ate

met

hods

of

secu

ring t

he

com

ple

ted p

lait a

nd

twis

ts

6.6

des

crib

e how

to h

andle

the

hair w

hen

pla

itin

g a

nd

twis

ting t

o m

ainta

in a

corr

ect

and e

ven t

ensi

on

6.7

des

crib

e how

to a

dju

st t

he

tensi

on o

f pla

its

6.8

id

entify

the

types

of

pro

duct

s ava

ilable

for

use

with

pla

its

and t

wis

ts a

nd w

hen

to u

se t

hem

6.9

st

ate

the

import

ance

of

usi

ng p

roduct

s ec

onom

ically

N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

123

Lear

ner

nam

e:__________________________________________

D

ate:

___________________________

Lear

ner

sig

nat

ure

:_______________________________________

D

ate:

___________________________

Ass

esso

r si

gnat

ure

:______________________________________

D

ate:

___________________________

Inte

rnal

ver

ifie

r si

gnatu

re:

________________________________

(i

f sa

mple

d)

Dat

e:___________________________


124


125

Unit 15: Remove Hair Extensions

Unit code: GH7

Unit reference number: T/600/1000

QCF level: 1

Credit value: 3


Unit summary

This is a job-ready unit which is competency based, covering both skills and knowledge. This unit is about removing a variety of hair extension types safely following the instructions of the stylist. The ability to use a variety of removal tools and products is also required.




2 The learner must practically demonstrate in their everyday work that they have met the standard for removing hair extensions.

3 The assessor will observe the learner’s performance on at least two occasions which must include the removal of one hot and one cold extension system.


– used two out of the four* types of tools and products

– removed both types of extensions.

*However, the learner must prove to the assessor that they have the necessary knowledge, understanding and skills to be able to perform competently.




126



N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

127

Lear

nin

g ou

tcom

es a

nd a

sses

smen

t cr

iter

ia

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

1

Be

able

to u

se s

afe

and

effe

ctiv

e m

ethods

of

work

ing w

hen

rem

ovi

ng

hai

r ex

tensi

ons

1.1

pro

tect

the

clie

nt’s

cloth

ing t

hro

ughout

the

serv

ice

1.2

ke

ep w

ork

are

a cl

ean a

nd t

idy

thro

ughout

the

serv

ice

1.3

re

move

wast

e im

med

iate

ly a

t th

e en

d o

f th

e se

rvic

e

1.4

use

work

ing m

ethods

that

–

min

imis

e th

e risk

of

dam

age

to t

ools

and

equip

men

t

–

min

imis

e th

e ri

sk o

f cr

oss

-infe

ctio

n

–

min

imis

e th

e w

asta

ge

of pro

duct

s

–

mak

e ef

fect

ive

use

of

work

ing t

ime

–

ensu

re t

he

use

of

clea

n r

esourc

es

–

min

imis

e har

m o

r in

jury

to t

hem

selv

es a

nd

oth

ers

1.5

m

ainta

in p

erso

nal st

andar

ds

of

hea

lth a

nd h

ygie

ne

whic

h m

inim

ise

the

risk

of

cross

-infe

ctio

n,

infe

stat

ion a

nd o

ffen

ce t

o c

lients

and c

olle

agues

1.6

co

mple

te t

he

hai

r ex

tensi

on r

emova

l se

rvic

e w

ithin

a

com

mer

cial

ly v

iable

tim

e

N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

128

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

2

Be

able

to r

emove

hair

exte

nsi

ons

2.1

re

move

hair e

xten

sions

in t

he

sequen

ce inst

ruct

ed

by

the

styl

ist

2.2

co

ntr

ol to

ols

and e

quip

men

t to

min

imis

e th

e ri

sk o

f dam

age

to t

he

hair a

nd c

lient

dis

com

fort

2.3

ch

eck

that

the

clie

nt

is c

om

fort

able

at

regula

r in

terv

als

thro

ughout

the

serv

ice

2.4

le

ave

the

hai

r fr

ee fro

m u

nw

ante

d e

xten

sions

2.5

det

angle

the

clie

nt’s

hai

r fr

om

poin

t to

root,

m

inim

isin

g d

amag

e to

the

nat

ura

l hai

r

2.6

co

nsu

lt w

ith t

he

styl

ist

to c

onfirm

that

hai

r ex

tensi

ons

hav

e bee

n r

emove

d s

atis

fact

orily

and

that

the

clie

nt

is r

eady

for

the

nex

t se

rvic

e

3

Know

sal

on a

nd leg

al

requirem

ents

3.1

st

ate

the

salo

n's

req

uirem

ents

for

clie

nt

pre

par

atio

n

3.2

st

ate

the

salo

n's

exp

ecte

d s

ervi

ce t

imes

for

rem

ovi

ng h

air

exte

nsi

ons

3.3

st

ate

salo

n a

nd leg

al r

equirem

ents

for

the

dis

posa

l of w

ast

e m

ater

ials

3.4

des

crib

e th

e sa

lon's

im

age

and e

xpec

ted s

tandar

ds

of

serv

ice

N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

129

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

4

Know

how

to w

ork

saf

ely,

ef

fect

ivel

y an

d

hyg

ienic

ally

when

re

movi

ng h

air

exte

nsi

ons

4.1

id

entify

the

type

of

pro

tect

ive

cloth

ing t

hat

should

be

made

ava

ilable

for

clie

nts

4.2

st

ate

why

it is

import

ant

to u

se p

erso

nal

pro

tect

ive

equip

men

t

4.3

des

crib

e how

the

posi

tion o

f th

e cl

ient

and

them

selv

es c

an a

ffec

t th

e des

ired

outc

om

e an

d

reduce

fatigue

and t

he

risk

of in

jury

4.4

id

entify

the

safe

ty c

onsi

der

atio

ns

whic

h m

ust

be

take

n into

acc

ount

when

rem

ovi

ng h

air

exte

nsi

ons

4.5

st

ate

why

it is

import

ant

to c

hec

k fo

r in

fest

atio

n

and a

void

cro

ss-i

nfe

ctio

n

4.6

st

ate

why

it is

import

ant

to k

eep t

he

work

are

a

clea

n a

nd t

idy

4.7

des

crib

e m

ethods

of

clea

nin

g,

dis

infe

ctin

g a

nd/o

r st

erili

sation u

sed in s

alons

4.8

id

entify

safe

and h

ygie

nic

work

ing p

ract

ices

whic

h

min

imis

e th

e ri

sk o

f cr

oss

-infe

ctio

n a

nd c

ross

-in

fest

atio

n

4.9

st

ate

the

corr

ect

use

and m

ain

tenan

ce o

f re

mova

l to

ols

4.1

0

des

crib

e w

hat

conta

ct d

erm

atitis

is

and h

ow

to

avoid

dev

elopin

g it

whils

t ca

rryi

ng o

ut

hai

r at

tach

men

t se

rvic

es

4.1

1

stat

e th

e im

port

ance

of

per

sonal

hyg

iene

N027003 –

Spec

ific

atio

n –

Edex

cel Le

vel 1 N

VQ

Cer

tifica

tes

in B

eauty

Ther

apy

and E

dex

cel Le

vel 1

NVQ

Cer

tifica

te in H

airdre

ssin

g a

nd B

arber

ing (

QC

F) a

nd E

dex

cel Le

vel 1 N

VQ

Dip

lom

a in

H

aird

ress

ing a

nd B

eauty

Ther

apy

(QCF)

– I

ssue

2 –

Mar

ch 2

011

© E

dex

cel Li

mited

2011

130

Learn

ing

ou

tco

mes

Ass

ess

men

t cr

iteri

a

Evid

en

ce

typ

e

Po

rtfo

lio

re

fere

nce

D

ate

5

Know

how

to

com

munic

ate

with c

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Lear

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Further information

Our customer service numbers are:

BTEC and NVQ 0844 576 0026

GCSE 0844 576 0027

GCE 0844 576 0025

The Diploma 0844 576 0028

DIDA and other qualifications 0844 576 0031

Calls may be recorded for training purposes.

Useful publications

Related information and publications include:

Centre Handbook for Edexcel QCF NVQs and Competence-based Qualifications published annually

functional skills publications – specifications, tutor support materials and question papers

Regulatory Arrangements for the Qualification and Credit Framework (published by Ofqual, August 2008)

the current Edexcel publications catalogue and update catalogue.

Edexcel publications concerning the Quality Assurance System and the internal and standards verification of vocationally related programmes can be found on the Edexcel website.

NB: Some of our publications are priced. There is also a charge for postage and packing. Please check the cost when you order.

How to obtain National Occupational Standards

Habia Oxford House Sixth Avenue Sky Business Park Robin Hood Airport Doncaster DN9 3GG

Telephone: 0845 2 306080 Fax: 01302 774949 Email: [email protected]

mailto:[email protected]


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Professional development and training

Edexcel supports UK and international customers with training related to NVQ and BTEC qualifications. This support is available through a choice of training options offered in our published training directory or through customised training at your centre.

The support we offer focuses on a range of issues including:

planning for the delivery of a new programme

planning for assessment and grading

developing effective assignments

building your team and teamwork skills

developing student-centred learning and teaching approaches

building functional skills into your programme

building effective and efficient quality assurance systems.

The national programme of training we offer can be viewed on our website (www.edexcel.com/training). You can request customised training through the website or by contacting one of our advisers in the Training from Edexcel team via Customer Services to discuss your training needs.

The training we provide:

is active

is designed to be supportive and thought provoking

builds on best practice

may be suitable for those seeking evidence for their continuing professional development.

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NC D

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3

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Edex

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Level

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Annexe B: Quality assurance

Key principles of quality assurance

A centre delivering Edexcel qualifications must be an Edexcel recognised centre and must have approval for qualifications that it is offering.

The centre agrees as part of gaining recognition to abide by specific terms and conditions around the effective delivery and quality assurance of assessment; the centre must abide by these conditions throughout the period of delivery.

Edexcel makes available to approved centres a range of materials and opportunities to exemplify the processes required for effective assessment and provide examples of effective standards. Approved centres must use the guidance on assessment to ensure that staff who are delivering Edexcel qualifications are applying consistent standards.

An approved centre must follow agreed protocols for: standardisation of assessors; planning, monitoring and recording of assessment processes; internal verification and recording of internal verification processes; and for dealing with special circumstances, appeals and malpractice.

Quality assurance processes

The approach to quality assured assessment is made through a partnership between a recognised centre and Edexcel. Edexcel is committed to ensuring that it follows best practice and employs appropriate technology to support quality assurance process where practicable. Therefore, the specific arrangements for working with centres will vary. Edexcel seeks to ensure that the quality assurance processes that it uses do not place undue bureaucratic processes on centres and works to support centres in providing robust quality assurance processes.

The learning outcomes and assessment criteria in each unit within this specification set out the standard to be achieved by each learner in order to gain each qualification. Edexcel operates a quality assurance process, which is designed to ensure that these standards are maintained by all assessors and verifiers.

For the purposes of quality assurance all individual qualifications and units are considered as a whole. Centres offering these qualifications must be committed to ensuring the quality of the units and qualifications they offer, through effective standardisation of assessors and internal verification of assessor decisions. Centre quality assurance and assessment processes are monitored by Edexcel.


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The Edexcel quality assurance processes will involve:

gaining centre recognition and qualification approval if a centre is not currently approved to offer Edexcel qualifications

annual visits to centres by Edexcel for quality review and development of overarching processes and quality standards. Quality review and development visits will be conducted by an Edexcel quality development reviewer

annual visits by occupationally competent and qualified Edexcel Standards Verifiers for sampling of internal verification and assessor decisions for the occupational sector

the provision of support, advice and guidance towards the achievement of National Occupational Standards.

Centres are required to declare their commitment to ensuring quality and appropriate opportunities for learners that lead to valid and accurate assessment outcomes. In addition, centres will commit to undertaking defined training and online standardisation activities.


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Annexe C: Centre certification and registration

Edexcel Standards Verifiers will provide support, advice and guidance to centres to achieve Direct Claims Status (DCS). Edexcel will maintain the integrity of Edexcel QCF NVQs through ensuring that the awarding of these qualifications is secure. Where there are quality issues identified in the delivery of programmes, Edexcel will exercise the right to:

direct centres to take actions

limit or suspend certification

suspend registration.

The approach of Edexcel in such circumstances is to work with the centre to overcome the problems identified. If additional training is required, Edexcel will aim to secure the appropriate expertise to provide this.

What are the access arrangements and special considerations for the qualifications in this specification?

Centres are required to recruit learners to Edexcel qualifications with integrity.

Appropriate steps should be taken to assess each applicant’s potential and a professional judgement made about their ability to successfully complete the programme of study and achieve the qualification. This assessment will need to take account of the support available to the learner within the centre during their programme of study and any specific support that might be necessary to allow the learner to access the assessment for the qualification. Centres should consult Edexcel’s policy on learners with particular requirements.

Edexcel’s policy on access arrangements and special considerations for Edexcel qualifications aims to enhance access to the qualifications for learners with disabilities and other difficulties (as defined by the 1995 Disability Discrimination Act and the amendments to the Act) without compromising the assessment of skills, knowledge, understanding or competence. Please refer to Access Arrangements and Special Considerations for BTEC and Edexcel NVQ Qualifications for further details. www.edexcel.com.


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Annexe D: Assessment strategies

Assessment Strategy for Beauty Therapy NVQs

Key Mandatory Components of Our Assessment Strategy

Performance in the workplace, the use of realistic working environments, requirements for a realistic working environment and the use of specific simulated activities

Habia's approach to External Quality Control of Assessment

The requirements for the occupational expertise of External Verifiers, Internal Verifiers and Assessors.

Each of the above is expanded in more detail below.

Performance in the Workplace and Use of Simulations

The beauty therapy and spa therapy NVQs/SVQs may be assessed in the workplace and/or an approved 'realistic working environment' meeting the criteria set out in Appendix 1A.

Habia wishes to make clear its stance on the use of simulated activities and a realistic working environment. The key criterion for allowing the use of simulated activities in the assessment of performance is the rarity of the opportunity to undertake the activities required by the standard of competence. Examples of these activities include:

– dealing with fire and other emergencies

– dealing with health and safety activities outside or peripheral to normal practices

– client/customer relationships

– contra-indications/contra-actions.

Therefore, a simulated activity is viewed as 'any structured assessment exercise involving a specific task which reproduces real life situations'. In this it is distinct and separate from the use of an approved realistic working environment as the latter allows the candidate to perform an entire occupational role over an extended period of time, in an environment which as closely as possible replicates the working environment and involves real work on real clients drawn from members of the public.

Habia considers evidence generated in a realistic working environment meeting the criteria set out in Appendix 1A, as acceptable for the purposes of beauty and spa therapy NVQ/SVQ assessment. The use of realistic working environments will be necessary to promote access to assessment for some beauty and spa therapy candidates at present.

Simulated activities may only be used for Habia developed units where indicated in Appendix 1B. An additional, specific dispensation has been given to schemes operating in HM Prison Service whereby use of replica money is allowed within Unit G4 (Fulfil Salon Reception Duties) to prevent barriers to access caused by prison rules on cash usage.


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In addition to this, internal telephone systems can be used to cover Range 2 in particular by telephone. However, this cannot be done as a simulated activity and cannot be used within a role-play situation. The internal telephone system must be a permanent fixture and not set up for role-play activities.

The Institute of Customer Service (ICS) has given a special dispensation for the 'imported' Customer Service unit listed below to be assessed in a Realistic Working Environment (RWE) conforming to Habia's criteria specified in Appendix 1A:

Unit G18 (ICS Unit 10), Level 2: Promote Additional Services or Products to Clients

This dispensation in no way implies that the Customer Service NVQ/SVQ itself can be achieved in an RWE. The dispensation only applies to the imported unit above.

As a matter of policy, Habia will work with industry experts and its Awarding Bodies to develop basic Evidence Requirements for use where Beauty and Spa Therapy National Occupational Standards are used for NVQ/SVQ purposes.


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Approach to Achieving Greater External Quality Control of Assessment

Our strategy to address the above is as follows:

An overall 100% achievement rate for the entire underpinning knowledge and understanding specification in the National Occupational Standards should be required of each candidate.

Habia requires all Awarding Bodies to develop externally set mandatory question papers to cover critical areas of essential knowledge and understanding within specified units for the Beauty Therapy Levels 1, 2 and 3 and Spa Therapy Level 3 NVQs/SVQs. These units and the critical areas of knowledge have been detailed in Appendix 1C for Beauty and Spa Therapy units.

For the Beauty Therapy Level 1 NVQ/SVQ, Habia requires all Awarding Bodies to set mandatory question papers to cover the critical areas of essential knowledge and understanding as specified in Appendix 1C. These papers should be designed so they may be administered by written or oral means at the discretion of the assessor.

All mandatory question papers should be internally marked by assessors using answer and/or marking guides supplied by the Awarding Body. A minimum of two differently designed sets of questions and associated answer guides should be provided for all mandatory, designated areas of questioning.

For externally set mandatory question papers, a 70% achievement rate must be attained under formal, 'closed book' assessment conditions, to avoid the necessity of a re-sit of the complete paper. For those achieving 70% or more, questions answered incorrectly may be reassessed by a variety of means (for example, oral questioning, a repeat of the written questions, assignments) to ensure 100% achievement on the mandatory areas of questioning for the units being undertaken.

All question and answer sheets must be collected from candidates and securely retained by the centre for internal and external verification purposes. It is expected suitable systems will be in place to prevent copying or plagiarism.

It is anticipated that Awarding Bodies will make suitable alternative arrangements for those with identified special needs which may preclude them from undertaking written assessments (for example, candidates who are identified as dyslexic).

It is expected Awarding Bodies will ensure:

the design of testing does not discriminate between those taking full qualifications and individual units

that assessment instruments do not directly or indirectly discriminate against any particular group and ensure equality of opportunity appropriate to employment in the beauty and spa therapy industries

that candidates are not expected to repeat questions on knowledge 'common' to several units

arrangements are in place for testing to be carried out at a time to meet individual needs and rate of progress


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where necessary, suitable arrangements are in place for reassessment of those areas where candidates have been shown to be 'not yet competent'

suitable arrangements are put in place for those with disabilities affecting their reading and writing capabilities.

Assessment of Essential Knowledge and Understanding Items Outside the Specification for Externally Set Mandatory Question Papers

As a 100% achievement rate is required for the entire Knowledge and Understanding specification for each unit for each candidate, other means such as oral questioning and additional portfolio evidence must be used to demonstrate that all remaining items of underpinning knowledge and understanding have been assessed and achieved satisfactorily.

Habia also requires that the Nationally Agreed Maximum Service Times quoted in Appendix 1F are used for assessment purposes for the particular, critical services listed for each level of the Beauty Therapy and Spa Therapy NVQs/SVQs.

Requirements for the Occupational Expertise of External Verifiers, Internal Verifiers and Assessors

Habia requires that:

In addition to the requirements set out by the Regulatory Bodies, Habia specify the appropriate occupational expertise requirements. These requirements have been detailed in Appendix 1D for Beauty Therapy and Spa Therapy. All Habia Awarding Bodies must comply with these requirements when recruiting and selecting external verifiers and implement the requirements within their current external verifier teams. All Habia Awarding Bodies must ensure their Approved Centres comply with these requirements when recruiting and selecting internal verifiers and assessors and implement the requirements with their current internal verifiers and assessors.

It is expected that as part of Awarding Body internal quality assurance processes, the qualifications and occupational expertise requirements of all involved in the assessment and verification process will be regularly monitored and recorded.

Because of the ever changing nature of the industries Habia represents, it is essential that assessors and verifiers keep their technical skills up-to-date and at an occupational level appropriate to the NVQs/SVQs they are assessing or verifying. All assessors and verifiers must be able to demonstrate to their Awarding Body that they engage in appropriate continuing professional development (CPD) activities.

To ensure consistency of approach on this matter across all Awarding Bodies delivering Habia NVQs/SVQs, it is a requirement that all Awarding Bodies implement Habia's minimum requirements for CPD activities and put systems in place to monitor, record and ensure assessor and verifier achievement against these requirements. These appear in Appendix 1E for Beauty and Spa Therapy.


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APPENDICES

Requirements Relating to the Beauty Therapy and Spa Therapy NVQs/SVQs Appendix 1A Beauty and Spa Therapy Realistic Working Environment

Requirements

Appendix 1B Summary of Where Simulated Activities May be Used for Assessment of Habia Developed Units

Appendix 1C Areas Within the Beauty and Spa Therapy National Occupational Standards for Which Mandatory Written Question Papers Must Be Developed

Appendix 1D Occupational Expertise Requirements for Beauty and Spa Therapy Assessors and Verifiers

Appendix 1E Requirements for Continuing Professional Development for Assessors and Verifiers of Beauty and Spa Therapy Technical Units

Appendix 1F Nationally Agreed Maximum Service Times for Beauty Therapy and Spa Therapy NVQ/SVQ Assessment Purposes


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APPENDIX 1A

Beauty and Spa Therapy Realistic Working Environment Requirements

As the Standards Setting Body for the hair and beauty sectors, Habia is responsible for defining what constitutes a ‘Realistic Working Environment’ (RWE). Habia has set down the following criteria for the assessment location. This will ensure that all candidates are being assessed against the National Occupational Standards in a realistic working environment when not in an actual, commercial workplace.

The following criteria must be included as part of centre approval and must be confirmed as being met during the first external verification visit. The criteria must then continue to be met on every subsequent visit. This will ensure that candidates are able to meet commercial needs in the workplace.

1 Assessment centres must develop realistic management procedures that incorporate a ‘salon and/or spa image’* and sales and marketing policy to attract the type and number of clients needed to ensure that the requirements of the National Occupational Standards can be achieved.

2 All assessments must be carried out under realistic commercial pressures and on paying clients and not other candidates within the same group. Wherever possible, clients should vary in age and ethnicity so that the requirements of the National Occupational Standards can be achieved.

3 All services that are carried out should be completed in a commercially acceptable timescale. Maximum service times for particular, critical services have been developed by Habia for each Beauty Therapy and Spa Therapy NVQ/SVQ and are detailed in Appendix 1F. These times should be used for assessment purposes.

4 Candidates must be able to achieve a realistic volume of work.

5 The space per working area conforms to health and safety legislation and commercial practice.

6 The range of services, professional products, tools, materials and equipment must be up-to-date and available for use. They must enable candidates to meet the requirements of the National Occupational Standards.

7 A reception area where clients are greeted and general enquiries and appointments can be made by telephone or in person must be available. The reception area must also include a payment facility.

8 A retail facility must be provided with products that relate to the clients’ needs and the services offered.

9 The RWE must take full account of any bye-laws, legislation or local authority requirements that have been set down in relation to the type of work that is being carried out there.

10 Candidates must work in a professional manner taking into account establishment requirements such as:


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i appearance and dress code

ii personal conduct

iii hygiene

iv reliability

v punctuality.

11 Candidates are given workplace responsibilities to enable them to meet the requirements of the National Occupational Standards.

* The use of the word ‘salon’ is not intended to deny access to the beauty or spa therapy

qualification if you deliver services in other locations (for example hospitals, care centres, etc).

It refers to any place where professional services are carried out. However, the location must

meet health and safety requirements for beauty and spa therapy.


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APPENDIX 1B

Summary of Where Simulated Activities May Be Used for Assessment of Habia Developed Units

Simulated activities may be used for the following, if naturally occurring performance evidence is not available:

Level 2 Unit G4: Fulfil Salon

Reception Duties, outcome 4

‘Methods of Payment’ Range Variables: ‘cash equivalent’, ‘cheque’ and ‘payment card’ methods of payment.

‘Payment Discrepancies’ Range Variables.

A special dispensation will continue to exist which allows the use of artificial money in HM Prisons.


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APPENDIX 1C

Areas Within the Beauty and Spa Therapy National Occupational Standards for Which Mandatory Written Question Papers Must Be Developed

As a minimum requirement, Awarding Bodies are required to develop appropriate question papers to cover the areas of Knowledge and Understanding listed below.

A written paper must be produced for each technical unit. It is also recommended that a separate written paper be produced to cover the anatomy and physiology across all of the units in each qualification to prevent repetition. For Beauty Therapy Level 1, these papers should be deliverable in either written or oral formats at the discretion of the assessor. Appropriate written question papers must be available for the Beauty Therapy NVQs/SVQs Levels 2 and 3 and the Spa Therapy NVQ/SVQ Level 3.

Beauty Therapy Level 1: Areas of Knowledge Within Beauty Units Requiring Mandatory Written Questions

Unit Title Knowledge Areas

Unit B1: Prepare and Maintain Salon Treatment Work Areas

your responsibilities under relevant health and safety legislation

the importance of the correct storage of client records in relation to the Data Protection Act

why it is important to maintain standards of general hygiene and the principles of avoiding cross-infection

the different types of sterilising equipment and products available

the differences between sterilisation and disinfection

the different types of chemicals used for disinfection

how to dispose of waste materials and products from the treatments in the range


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Unit B2: Assist With Facial Skin Care Treatments

the types of facial products in the range and how to use them

the types of conditions and disorders that may restrict the treatment, why and how to recognise them (eg cold sores, conjunctivitis, eczema, psoriasis, cuts, abrasions, redness, swelling, skin irritation)

the basic structure of the skin (epidermis, dermis)

the basic function of the skin (protection, temperature control and sensitivity)

the skin characteristics and skin types of different ethnic client groups

how to recognise the different skin types within the range

the reasons for cleansing, toning, mask application and moisturising

the benefits of cleansing, toning, mask application and moisturising

the contra-actions that could occur during facial treatments and what action to take


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Unit B3: Assist with Day Make-up

the basic structure of the skin (ie epidermis, dermis)

the basic function of the skin (ie protection, temperature control, sensitivity)

how to recognise the skin types listed in the range

the skin characteristics and skin types of different ethnic client age groups

how to recognise the following basic skin conditions: sensitive, comedone, milia, dehydrated, broken capillaries, pustules, papules, open pores, dark circles

the types of conditions and disorders that may contra-indicate the treatment and why (eg cold sores, conjunctivitis, open cuts and abrasions, , swelling, skin irritation) and how to recognise them

the types of conditions and disorders that may restrict the treatment and why (eg healed eczema and psoriasis, redness, bruising, skin irritation) and how to recognise them

possible contra-actions which may occur during the make-up treatment and how to deal with them (eg excessive perspiration, adverse skin reactions, watery eyes, excessive erythema)


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Unit N1: Assist with Nail Services

the types of conditions and disorders that may contra-indicate the service and why (eg fungal, viral, bacterial and parasitic infections to the skin and nails, severe dermatitis, eczema and psoriasis, unknown swelling or redness) and how to recognise them

the types of conditions and disorders that may restrict the service and why (eg cuts, abrasions, bruising) and how to recognise them

the structure of the nail unit (including matrix, nail plate, nail bed, cuticle, free edge)

the basic structure of the skin (including epidermis and dermis)

the different types of nail and skin products

the uses of different types of products for nails and skin

the effects on the nails of incorrect use of nail service tools

the contra-actions that could occur after nail services and what advice to give to clients


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APPENDIX 1D

Occupational Expertise Requirements for Beauty and Spa Therapy Assessors and Verifiers

1 Introduction

1.1 As the Standards Setting Body for the hair and beauty sectors, Habia is responsible for defining the occupational expertise requirements for assessors and verifiers in consultation with employers, centres and Awarding Bodies. The assessor and verifier occupational expertise requirements for the Beauty Therapy and Spa Therapy NVQs and SVQs are shown below.

1.2 Please note that these requirements will take effect from 1 August 2010 and will apply to all assessors and verifiers. This version dated March 2009 supersedes all previous versions.

1.3 Please note all assessors and verifers still working with the existing standards will continue to use and follow the August 2007 Assessment Strategy requirements.

2 Assessors

2.1 From 1 August 2010 all new Beauty Therapy assessors must:

2.1.1 hold EITHER the Level 2 and/or 3 Beauty Therapy NVQs/SVQs or equivalent* plus sufficient relevant post qualification industrial experience that is current and appropriate to the unit(s) of NVQ/SVQ they are intending to assess

OR

substantial operational experience** that is current and appropriate to the unit(s) of NVQ/SVQ they are intending to assess

2.1.2 hold Units D32 and D33 to assess the complete Beauty Therapy NVQs/SVQs (those work based assessors only required to make and record observations may hold just D32)

OR

hold or be working towards Unit A1 if carrying out all forms of assessment

OR

hold or be working towards Unit A2 if only carrying out observations in the workplace

2.2 From 1 August 2010 all new Spa Therapy assessors must:

2.2.1 hold EITHER the Level 3 Spa Therapy NVQ/SVQ or equivalent* plus sufficient relevant post qualification industrial experience that is current and appropriate to the unit(s) of NVQ/SVQ they are intending to assess


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OR


2.2.2 hold Units D32 and D33 to assess the complete Spa Therapy NVQ/SVQ (those work based assessors only required to make and record observations may hold just D32)

OR

hold or be working towards Unit A1 if carrying out all forms of assessment

OR

hold or be working towards Unit A2 if only carrying out observations in the workplace.

2.3 From 1 August 2010 all existing Beauty Therapy assessors (as defined in 2.1 above) holding just the Level 2 Beauty Therapy NVQ/SVQ will only be able to assess the Level 2 Beauty Therapy NVQ/SVQ. They will not be eligible for internal verifier or external verifier roles.

3 Internal verifiers

3.1 From 1 August 2010 all Beauty Therapy and Spa Therapy internal verifiers must:

3.1.1 hold the Level 3 Beauty Therapy or Level 3 Spa Therapy NVQs/SVQs or equivalent* plus sufficient relevant post qualification industrial experience that is current and appropriate to the unit(s) of NVQ/SVQ they are intending to internally verify

OR

substantial operational experience** that is current and appropriate to the unit(s) of NVQ/SVQ they are intending to internally verify and

3.1.2 hold Unit A1 or Units D32 and D33 and

3.1.3 hold Unit D34 or hold or be working towards Unit V1

3.1.4 have sufficient experience of assessing Beauty Therapy or Spa Therapy NVQs/SVQs

4 External verifiers

4.1 From 1 August 2010 all Beauty Therapy and Spa Therapy external verifiers must:

4.1.1 hold the Level 3 Beauty Therapy or Level 3 Spa Therapy NVQ/SVQ or equivalent* plus sufficient relevant post qualification industrial experience that is current and appropriate to the unit(s) of NVQ/SVQ they are intending to externally verify


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OR

substantial operational experience** that is current and appropriate to the unit(s) of NVQ/SVQ they are intending to externally verify and

4.1.2 hold Unit A1 or Units D32 and D33 and

4.1.3 hold D35 or hold or be working towards Unit V2 and are strongly advised to hold Unit V1 or D34

4.1.4 have sufficient experience assessing and/or internally verifying Beauty Therapy or Spa Therapy NVQs/SVQs.

5 Assessors and verifiers for non-technical units who are not beauty therapists and spa therapists

5.1 There are several units in the NVQs/SVQs that cover generic skills, assessed in a beauty or spa therapy context. Some centres use assessors and verifiers from other occupations to assess and verify these.

5.2 ENTO Units HSS1 and HSS3, ICS Unit 10, SFEDI Units BD1 and BI2, Skillset Units HM1, HM6, HM7 and HM19 have been imported into the Habia standards for beauty and spa therapy. Assessors of these units must meet the requirements laid down by these Standards Setting Bodies in their own Assessment Strategies.

5.3 Non-technical beauty and spa therapy Habia units: the same criteria as for assessors and internal verifiers who are beauty therapists will apply, inserting the relevant NVQ/SVQ or equivalent qualification or experience and the relevant occupational area. This does not apply to external verifiers who will always be beauty or spa therapists for the Habia units. For the sake of clarification, beauty and spa therapy units cannot be internally verified by non-beauty or spa therapists.

i Occupational expertise requirements for assessors who are not beauty or spa therapists

Non-Beauty or Spa Therapy assessors must have the relevant Level 2 and Level 3 NVQs/SVQs plus sufficient relevant industrial experience or substantial operational experience that is current and appropriate to the level(s) of NVQ/SVQ units they are intending to assess. Where individuals have qualifications other than the relevant NVQs/SVQs, they or their centre should contact their Awarding Body to determine the acceptability of these qualifications. Assessors will only be able to assess those units in which they have formally demonstrated their competence or have shown evidence of operational experience.


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For NVQs, UKCES requires that assessors hold Unit A1 or A2 (if just recording observations) OR Unit D32 and/or Unit D33. New assessors must have a clear action plan for achieving Unit A1 and/or Unit A2 within eighteen months of beginning assessment duties. Assessment decisions by assessors who are still working towards certification must be supported by an assessor or verifier who has gained certification. This can be achieved by checking a sample of assessment decisions.

For SVQs, SQA Accreditation requires that assessors be occupationally competent and must hold Units A1 and/or A2, OR hold D32 and/or D33.

Please note that Habia generally requires assessors hold or are working towards Unit A1 OR hold D32 and D33. In addition, in this case where the assessor does not have a beauty therapy or spa therapy background, then she/he must have obtained a working knowledge of the beauty therapy or spa therapy industry as the context for assessment, through briefing or induction, or ideally through a period of experience in a salon or spa.

ii Occupational expertise requirements for internal verifiers who are not beauty therapists or spa therapists

Non-Beauty or Spa Therapy internal verifiers must have the relevant Level 3 NVQ/SVQ plus sufficient relevant industrial experience or substantial operational experience that is current and appropriate to the level(s) of NVQ/SVQ units they are intending to internally verify. Where individuals have qualifications other than the relevant NVQs/SVQs, they or their centre should contact their Awarding Body to determine the acceptability of these qualifications. They must also have at least sufficient experience of assessing the relevant NVQs/SVQs or relevant units.

For NVQs, UKCES requires that internal verifiers hold Unit V1 or D34 and, it is recommended, also hold Unit A1 or D32 and D33. New internal verifiers must have a clear action plan for achieving Unit V1 within eighteen months of beginning internal verification. Without an appropriately qualified internal verifier, the centre must understand that it cannot submit claims for certification to the Awarding Body.

For SVQs, SQA Accreditation requires that internal verifiers be occupationally competent and must hold or be working towards Unit V1 OR hold D34. Unit A1 or D33 is also desirable

Please note that Habia requires all internal verifiers hold Unit A1 or D32 and D33 and hold D34 or hold or are working towards V1. In addition, in this case where the internal verifier does not have a beauty or spa therapy background, then she/he must have obtained a working knowledge of the beauty therapy or spa therapy industry as the context for assessment, through briefing or induction, or ideally through a period of experience in a salon or spa.

In this case where assessors and/or internal verifiers do not have a beauty therapy or spa therapy background, then a period of experience in a salon or attending beauty therapy or spa therapy specific event(s) relevant to the units being assessed or verified will help them become more familiar with the requirements of the beauty therapy or spa therapy industries.


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* Where individuals have qualifications other than the Beauty Therapy or Spa Therapy NVQs/SVQs, they or their centre should contact their Awarding Body to determine the acceptability of these qualifications. Assessors will only be able to assess those units in which they have formally demonstrated their competence or have shown evidence of operational experience.

** Substantial operational experience means substantial hands on work served within the beauty therapy or spa therapy industry. This can include time in any role in the beauty therapy or spa therapy industry, for example as a therapist, trainer, lecturer, assessor, verifier or salon manager/owner.


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APPENDIX 1E

Requirements for Continuing Professional Development for Assessors and Verifiers of Beauty and Spa Therapy Technical Units

From 1 September 2001 as a condition of centre approval and continuing centre approval, centres were required to establish an ongoing, fully resourced Staff Development Plan, capable of supporting the Habia CPD requirement. (Preferably such a Staff Development Plan should link to IIP or other formally recognised quality assurance systems.)

Assessors and verifiers must be able to demonstrate to the Awarding Body how they keep their beauty therapy or spa therapy technical skills and knowledge up-to-date and to the occupational level at which they are assessing and/or verifying. Continuing Professional Development (CPD) must take place throughout the careers of assessors and verifiers.

This must include the completion of a minimum number of hours CPD in each 12-month period using activities approved for CPD (see below).

The minimum, annual CPD requirement for assessors and verifiers is as follows:

A total, minimum requirement for 30 hours’ CPD per annum which does not have to be consecutive.

The CPD requirement must be carried out in one or a combination of the types of activities listed below. No activity will carry a 'double hours' allowance.

'Hands on' delivery of beauty therapy or spa therapy services to fee paying clients in a commercial salon or spa that can be shown to develop individual skill and knowledge levels

Undertaking technical beauty therapy or spa therapy training that develops new and/or updates existing skills and/or knowledge levels

Further beauty therapy or spa therapy qualification work

The following activities will not count towards CPD:

reading the trade press and books

listening to tapes and watching videos.

(However, the above are recommended for background knowledge to support CPD but are not approved for inclusion in the CPD hours requirement.)

Individuals must provide relevant and suitable evidence that CPD has taken place within each 12-month period to be measured from 1 September – 31 August.


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Explanatory Notes i Technical beauty therapy and spa therapy training – external and

internal workshops and training sessions are eligible.

ii Commercial salon or spa – this is defined as a salon or spa where the majority of beauty therapists or spa therapists are already qualified and the main function of the salon or spa is not training and assessment. If a training salon or spa in a centre is closed and reopened as a commercial salon or spa, eg during holiday periods, then this is an acceptable location for CPD to be undertaken. If there is any doubt as to the acceptability of the arrangement, guidance should be sought from Habia.

iii Beauty therapy and spa therapy qualification work – the aim of this option is to encourage assessors and verifiers to gain new skills or to update current ones. Work undertaken for this option must lead to a formally assessed and accredited qualification or unit of an NVQ/SVQ.

A nominal 30 hours has been allocated to the achievement of any beauty therapy or spa therapy unit qualification in any one CPD year. The same unit should not be taken twice during the lifetime of any particular NVQ/SVQ or repeated within any five-year period.

Other activities may be acceptable for CPD for which prior approval should be gained from Habia.

Calculating CPD hours

a CPD for existing assessors and verifiers is measured within each 12- month period, taken from 1 September–31 August each year.

b CPD hours for new assessors and verifiers shall be measured from the date their duties commence.

c Assessors and verifiers who take leave from assessment or verification duties during any 12-month period will be able to collect CPD pro rata.

d The CPD hours for part-time assessors and verifiers will be calculated pro rata based on a nominal 37 hour week. However, a minimum of five hours CPD in any 12-month period must be carried out by all part-time assessors and verifiers.

For example, an assessor contracted for 7 hours/week: 7 37 x 100 = approx. 20% of a full time assessor. 20% x 30 hours = 6 hours’

CPD in any 12-month period.

e A nominal time of 30 hours per NVQ/SVQ unit achieved has been set, regardless of the unit.

f If you are an assessor and a verifier, you only have to do the minimum of 30 hours’ CPD, not 60 hours.

g All external verifiers must complete a minimum of 30 hours’ CPD per annum regardless of actual hours worked as an external verifier.


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APPENDIX 1F

Nationally Agreed Maximum Service Times for Beauty Therapy and Spa Therapy NVQ/SVQ Assessment Purposes

The 2010 revised National Occupational Standards (NOS) require that technical services are carried out 'in a commercially viable time'. To ensure consistent NVQ/SVQ assessment practices, Habia has developed a nationally agreed set of maximum service times for certain, critical services for each level of NVQ/SVQ. These times are shown below.

Note: Specialist treatments may require longer following manufacturers’ instructions.

Range of Service Times for Level 1 Beauty Therapy

At Level 1, the requirement to work to a commercial time is limited to assisting with facial treatments, nail treatments and day make-up. The maximum service times quoted below have been developed for NVQ/SVQ assessment purposes.

Please note that the type, depth and breadth of services listed are those described in the Level 1 Beauty Therapy Standards only.

Service (excluding consultation and preparation)

Minutes (Maximum)

1 Assist with facial treatment 30

2 Assist with nail treatment 30

3 Assist with day make-up 30


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Assessment Strategy for Hairdressing NVQs

Key Mandatory Components of the Assessment Strategy




Each of the above are expanded upon in more detail below.

Performance in the Workplace and Use of Simulations

The Hairdressing NVQs/SVQs may be assessed in the workplace and/or an approved 'realistic working environment' meeting the criteria set out in Appendix 1A.







Habia considers evidence generated in a realistic working environment, meeting the criteria set out in Appendix 1A, as acceptable for the purposes of Hairdressing NVQ/SVQ assessment. The use of realistic working environments will be necessary to promote access to assessment for some hairdressing candidates at present.

Simulated activities may only be used for Habia developed units where indicated in Appendix 1B. An additional, specific dispensation has been given to schemes operating in HM Prison Service whereby use of replica money is allowed within Unit G4 (Fulfil salon reception duties) to prevent barriers to access caused by prison rules on cash usage.

In addition, the Institute of Customer Service has given a special dispensation for the 'imported' Customer Service units listed below to be assessed in a Realistic Working Environment (RWE) conforming to Habia's criteria specified in Appendix 1A:


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Unit G17 (ICS Unit 9), Level 2: Give Customers a Positive Impression of Yourself and Your Organisation

Unit G19 (ICS Unit 37), Level 2: Support Client Service Improvements

Unit G18 (ICS Unit 10), Level 2: Promote Additional Products or services to Clients

This dispensation in no way implies that the Customer Service NVQ/SVQ itself can be achieved in an RWE. The dispensation only applies to the three imported units above.

As a matter of policy, Habia will work with industry experts and its Awarding Bodies to develop basic Evidence Requirement Specifications for use where Hairdressing National Occupational Standards are used for NVQ/SVQ purposes.




Habia requires all Awarding Bodies to develop externally set mandatory question papers to cover critical areas of essential knowledge and understanding within specified units for the Hairdressing Level 1, Hairdressing Level 2 and Hairdressing Level 3 NVQs/SVQs. These units and the critical areas of knowledge have been detailed in Appendix 1C for Hairdressing units.

For the Hairdressing Level 1 NVQ/SVQ, Habia requires all Awarding Bodies to set mandatory question papers to cover the critical areas of essential knowledge and understanding as specified in Appendix 1C. These papers should be designed so they may be administered by written or oral means at the discretion of the assessor.

All mandatory question papers should be internally marked by assessors using answer and/or marking guides supplied by the Awarding Body. A minimum of two different sets of questions and associated answer guides should be provided for all mandatory, designated areas of questioning.

For externally set mandatory question papers, a 70% achievement rate must be attained under formal, 'closed book', assessment conditions to avoid the necessity of a resit of the complete paper. For those achieving 70% or more, questions answered incorrectly may be reassessed by a variety of means (eg oral questioning, a repeat of the written questions, assignments) to ensure 100% achievement on the mandatory areas of questioning for the units being undertaken.



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It is anticipated that Awarding Bodies will make suitable alternative arrangements for those with identified special needs which may preclude them from undertaking written assessments (for example, candidates who are identified as dyslexic).



that assessment instruments do not directly or indirectly discriminate against any particular group and ensure equality of opportunity appropriate to employment in the hairdressing and barbering industries







Habia also requires that the Nationally Agreed Maximum Service Times quoted in Appendix 1F are used for assessment purposes for the particular, critical services listed for each level of Hairdressing NVQ/SVQ.



In addition to the requirements set out by the Regulatory Bodies, Habia specify the appropriate occupational expertise requirements. These requirements have been detailed in Appendix 1D for Hairdressing. All Habia Awarding Bodies must comply with these requirements when recruiting and selecting external verifiers and implement the requirements within their current external verifier teams. All Habia Awarding Bodies must ensure their Approved Centres comply with these requirements when recruiting and selecting internal verifiers and assessors and implement the requirements with their current internal verifiers and assessors.


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To ensure consistency of approach in this matter across all Awarding Bodies delivering Habia NVQs/SVQs, it is a requirement that all Awarding Bodies implement Habia's minimum requirements for CPD activities and put systems in place to monitor, record and ensure assessor and verifier achievement against these requirements. These appear in Appendix 1E for Hairdressing.


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APPENDICES

Requirements Relating to the Hairdressing NVQs/SVQs

Appendix 1A Hairdressing Realistic Working Environment Requirements

Appendix 1B Summary of Where Simulated Activities May Be Used for Assessment of Habia Developed Units

Appendix 1C Areas Within the Hairdressing National Occupational Standards for Which Mandatory Question Papers Must Be Developed

Appendix 1D Occupational Expertise Requirements for Hairdressing Assessors and Verifiers

Appendix 1E Requirements for Continuing Professional Development for Assessors and Verifiers of Hairdressing Technical Units

Appendix 1F Nationally Agreed Maximum Service Times for Hairdressing NVQ/SVQ Assessment Purposes


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APPENDIX 1A

Hairdressing Realistic Working Environment Requirements

As the Standards Setting Body for the Hairdressing and Beauty sectors, Habia is responsible for defining what constitutes a ‘Realistic Working Environment’ (RWE). Habia has set down the following criteria for the assessment location. This will ensure that all candidates are being assessed against the National Occupational Standards in a realistic working environment when not in an actual, commercial workplace.


1 Assessment centres must develop realistic management procedures that incorporate a ‘salon image’* and sales and marketing policy to attract the type and number of clients needed to ensure that the requirements of the National Occupational Standards can be achieved.

2 All assessments must be carried out under realistic commercial pressures and on paying clients and not other candidates within the same group. Clients should vary in age and hair condition so that the requirements of the National Occupational Standards can be achieved.

3 All services that are carried out should be completed in a commercially acceptable timescale. Maximum service times for particular, critical services have been developed by Habia for each Hairdressing NVQ/SVQ and are detailed in Appendix 1F. These times should be used for assessment purposes.

4 Candidates must be able to achieve a realistic volume of work.

5 The space per working area conforms to health and safety legislation and commercial practice.

6 The range of services, professional products, tools, materials and equipment must be up-to-date and available for use. They must enable candidates to meet the requirements of the National Occupational Standards.

7 A reception area where clients are greeted and general enquiries and appointments can be made by telephone, or in person, must be available. The reception area must also include a payment facility.

8 A retail facility must be provided with products that relate to the clients’ needs and the services offered.

9 The RWE must take full account of any bye-laws, legislation or local authority requirements that have been set down in relation to the type of work that is being carried out there.


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10 Candidates must work in a professional manner taking into account establishment requirements such as:

i appearance and dress code

ii personal conduct

iii hygiene

iv reliability

v punctuality.

11 Candidates are given workplace responsibilities to enable them to meet the requirements of the National Occupational Standards.

* The use of the word ‘salon’ is not intended to deny access to the hairdressing qualification if you

deliver hairdressing services in other locations (for example hospitals, care centres, etc.). It

refers to any place where professional hairdressing services are carried out. However, the

location must meet health and safety requirements for hairdressing.


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APPENDIX 1B


Simulated activities may be used for the following, if naturally occurring performance evidence is not available: Level 2 Unit G4, Fulfil Salon

Reception Duties, Outcome 4 ‘Methods of Payment’ Range Variables: ‘cash equivalent’, ‘cheque’ and ‘payment card’ methods of payment.

‘Payment Discrepancies’ Range Variables



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APPENDIX 1C

Areas Within the Hairdressing and Barbering National Occupational Standards for Which Mandatory Written Question Papers Must Be Developed

As a minimum requirement, Awarding Bodies are required to develop appropriate question papers to cover the areas of Essential Knowledge and Understanding listed below. For Hairdressing and Barbering Level 1, these papers should be deliverable in either written or oral formats at the discretion of the assessor. Appropriate written question papers must be available for Hairdressing NVQs/SVQs at Levels 2 and 3.

Hairdressing and Barbering Level 1: Areas of Knowledge Within Hairdressing Units Requiring Mandatory Written Questions


Unit GH1: Shampoo and Condition Hair

what is contact dermatitis and how to avoid contracting it whilst carrying out hairdressing services

the direction in which the hair cuticle lies and its importance when disentangling wet hair

the effects of water temperature on the scalp

how shampoo and water act together to cleanse the hair

how the build up of products can affect the hair, scalp and effectiveness of other services

different types of conditioning products and their effects

the types and causes of problems that can arise when shampooing and surface conditioning hair

when and how to use rotary, effleurage and petrissage massage techniques when shampooing and conditioning different lengths of hair

importance of removing products and excess water from the hair after each service

the importance of detangling the hair from point to root


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Unit GH2: Blow Dry Hair methods of cleaning, disinfecting and/or sterilisation used in salons

the difference between disinfection and sterilisation

the basic structure of the hair

the effects of humidity on the hair

the effects of the drying process on the hair cuticle

how the incorrect application of heat can affect the hair and scalp

why the direction of the airflow is important to achieve the desired look and avoid damage to the hair cuticle

Unit GH4: Assist With Hair Colouring Services


why it is important to use personal protective equipment

the importance of thoroughly rinsing products

the importance of emulsifying permanent colouring products as part of the removal process

the types and causes of problems that may occur when removing colouring products and materials from the hair

Unit GH5: Assist With Perming Services



the role and importance of neutralisers in perming process

the importance of accurate timing when neutralising perms

the importance of thoroughly rinsing neutralisers

what might happen if the correct neutralising agent is not applied

the types and causes of problems that may occur when neutralising perms


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Unit GH6: Plait and Twist Hair Using Basic Techniques

the potential consequences of excessive tension on the hair

what is traction alopecia

how to identify the signs of traction alopecia

Unit GH7: Remove Hair Extensions

what is contact dermatitis and how to avoid contracting it whilst carrying out hair extension removal services


the average rate of hair growth



how wearing extensions beyond their recommended time period can affect the removal process

Unit GB1: Assist With Shaving Services


the effect of hot and cold towels on the skin and hair

the importance of lathering and its effect on skin and hair

the function of effleurage and petrissage massage techniques when lathering

why timing is critical to the shaving service


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APPENDIX 1D

Occupational Expertise Requirements for Hairdressing Assessors and Verifiers

1 Introduction

1.1 As the Standards Setting Body for the hair and beauty sectors, Habia is responsible for defining the occupational expertise requirements for assessors and verifiers in consultation with employers, centres and Awarding Bodies. The assessor and verifier occupational expertise requirements for the Hairdressing NVQs and SVQs are shown below.

1.2 Please note that these requirements will take effect from July 2009 and will apply to all assessors and verifiers.

2 Assessors

2.1 From 1 July 2009 all new assessors must:

2.1.1 hold EITHER the Level 2 and Level 3 Hairdressing NVQs/SVQs or equivalent* plus sufficient relevant post qualification industrial experience that is current and appropriate to the unit(s) of the NVQ/SVQ they are intending to assess

OR


2.1.2 hold Units D32 and D33** to assess the complete Hairdressing NVQs/SVQs. (Those work based assessors only required to make and record observations may hold just D32)

OR

hold or be working towards Unit A1** if carrying out all forms of assessment

OR


2.2 From 1 September 2002 all existing assessors (as defined in 2.1 above) holding just the Level 2 Hairdressing NVQ/SVQ will only be able to assess Level 2 Hairdressing. They will not be eligible for internal verifier or external verifier roles.

3 Internal verifiers

3.1 From 1 July 2009 all internal verifiers must:

3.1.1 hold EITHER the Level 2 and Level 3 Hairdressing NVQs/SVQs or equivalent* plus sufficient relevant post qualification industrial experience that is current and appropriate to the unit(s) of NVQ/SVQ they are intending to internally verify


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OR


3.1.2 hold A1 or Units D32 and D33 ** and

3.1.3 hold D34 or hold or be working towards V1

3.1.4 have a sufficient experience of assessing Hairdressing NVQs/SVQs.

4 External verifiers

4.1 From 1 July 2009 all external verifiers must:

4.1.1 hold EITHER the Level 2 and Level 3 Hairdressing NVQs/SVQs or equivalent *plus sufficient relevant post qualification industrial experience that is current and appropriate to the unit(s) of NVQ/SVQ they are intending to externally verify

OR

substantial operational experience** that is current and appropriate to the unit(s) of NVQ/SVQ they are intending to externally verify and

4.1.2 hold Unit A1 or Units D32 and D33** and

4.1.3 hold D35 or hold or be working towards Unit V2 and are strongly advised to hold Unit V1 or D34

4.1.4 have sufficient experience assessing and/or internally verifying Hairdressing and/or Barbering NVQs/SVQs.

5 Assessors and verifiers for non-technical hairdressing units who are not hairdressers

5.1 There are several units in the NVQs/SVQs that cover generic skills, assessed in a hairdressing or barbering context. Some centres use assessors and verifiers from other occupations to assess and verify these.

5.2 ENTO Unit A, ICS Unit 1, Level 2, ICS Unit 5, Level 2 and ICS Unit 7, Level 2 units imported into the Habia standards: Assessors of these units must meet the requirements laid down by these Standards Setting Bodies in their own Assessment Strategies.

5.3 Non-technical hairdressing Habia units: the same criteria as for assessors and internal verifiers who are hairdressers and/or barbers will apply, inserting the relevant NVQ/SVQ or equivalent qualification or experience and the relevant occupational area. This does not apply to external verifiers who will always be hairdressers and/or barbers for the Habia units. For the sake of clarification, technical hairdressing units cannot be internally verified by a non-hairdresser/non-barber.


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i Occupational expertise requirements for assessors who are not hairdressers

Non-hairdressing Assessors must have the relevant Level 2 and Level 3 NVQs/SVQs plus sufficient relevant industrial experience or substantial operational experience that is current and appropriate to the level(s) of NVQ/SVQ units they are intending to assess. Where individuals have qualifications other than the relevant NVQs/SVQs, they or their centre should contact their Awarding Body to determine the acceptability of these qualifications. Assessors will only be able to assess those units in which they have formally demonstrated their competence or have shown evidence of operational experience.

For NVQs, QCA requires that assessors hold Unit A1 or A2 (if just recording observations) OR Unit D32 and/or Unit D33. New assessors must have a clear action plan for achieving Unit A1 and/or Unit A2 within 18 months of beginning assessment duties. Assessment decisions by assessors who are still working towards certification must be supported by an assessor or verifier who has gained certification. This can be achieved by checking a sample of assessment decisions.

For SVQs, SQA requires that assessors be occupationally competent and must hold Units A1and/or A2** OR hold D32 and/or D33.

Please note that Habia generally requires assessors hold or are working towards Unit A1 OR hold D32 and D33. In addition, in this case where the assessor does not have a hairdressing background, then she/he must have obtained a working knowledge of the hairdressing industry as the context for assessment, through briefing or induction, or ideally through a period of experience in a salon.

ii Occupational expertise requirements for internal verifiers who are not hairdressers

Non-hairdressing internal verifiers must have the relevant Level 2 and Level 3 NVQs/SVQs plus sufficient relevant industrial experience or substantial operational experience that is current and appropriate to the level(s) of NVQ/SVQ units they are intending to internally verify. Where individuals have qualifications other than the relevant NVQs/SVQs, they or their centre should contact their Awarding Body to determine the acceptability of these qualifications. They must also have sufficient experience of assessing the relevant NVQs/SVQs or relevant units.

For NVQs, QCA requires that internal verifiers hold Unit V1 or D34 and, it is recommended, also hold Unit A1 or D32 and D33. New internal verifiers must have a clear action plan for achieving Unit V1 within 18 months of beginning internal verification. Without an appropriately qualified internal verifier, the centre must understand that it cannot submit claims for certification to the Awarding Body.

For SVQs, SQA requires that internal verifiers be occupationally competent and must hold or be working towards Unit V1 or hold or be working towards D34. Unit A1 or D33 are also desirable**


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Please note that Habia requires all internal verifiers to hold Unit A1 or D32 and D33** and hold D34 or hold or are working towards Unit V1. In addition, in this case where the internal verifier does not have a hairdressing background, then she/he must have obtained a working knowledge of the hairdressing industry as the context for assessment, through briefing or induction, or ideally through a period of experience in a salon.

In this case, where assessors and/or internal verifiers do not have a hairdressing and/or barbering background, then a period of experience in a salon or attending hairdressing specific event(s) relevant to the units being assessed or verified will help them become more familiar with the requirements of the hairdressing industry.

* Where individuals have qualifications other than the Hairdressing NVQs/SVQs, they or their centre should contact their Awarding Body to determine the acceptability of these qualifications. Assessors will only be able to assess those units in which they have formally demonstrated their competence or have shown evidence of operational experience.

** Substantial operational experience means substantial hands on work served within the hairdressing industry. This can include time in any role in the hairdressing industry, for example as a stylist, technician, trainer, lecturer, assessor, verifier or salon manager/owner.


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APPENDIX 1E

Requirements for Continuing Professional Development for Assessors and Verifiers of Hairdressing Technical Units

From 1 September 2001, as a condition of centre approval and continuing centre approval, centres were required to establish an ongoing, fully resourced Staff Development Plan, capable of supporting the Habia CPD requirement. (Preferably, such a Staff Development Plan should link to IIP or other formally recognised quality assurance systems.)

Assessors and verifiers must be able to demonstrate to the Awarding Body how they keep their hairdressing technical skills and knowledge up-to-date and to the occupational level which they are assessing and/or verifying. Continuing Professional Development (CPD) must take place throughout the careers of assessors and verifiers.

This must include the completion of a minimum number of hours’ CPD in each 12 month period using activities approved for CPD (see below).

The minimum, annual CPD requirement for assessors and verifiers is as

follows:


The CPD requirement must be carried out on one or a combination of the types of activities listed below. No activity will carry a 'double hours' allowance. 'Hands on' delivery of hairdressing services to fee paying clients in a

commercial salon that can be shown to develop individual skill and knowledge levels

Undertaking technical hairdressing and/or barbering training that develops new and/or updates existing skills and/or knowledge levels

Further hairdressing qualification work.





Individuals must provide relevant and suitable evidence that CPD has taken place within each 12-month period to be measured from 1 September – 31 August.


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Explanatory notes: i Technical hairdressing training – external and internal workshops and

training sessions are eligible.

ii Commercial salon – this is defined as a salon where the majority of stylists are already qualified and the main function of the salon is not training and assessment. If a training salon in a centre is closed and reopened as a commercial salon eg during holiday periods, then this is an acceptable location for CPD to be undertaken. If there is any doubt as to the acceptability of the arrangement, guidance should be sought from Habia.

iv Hairdressing qualification work – the aim of this option is to encourage assessors and verifiers to gain new skills, eg African Caribbean hairdressing techniques or barbering or to update current ones eg by offering latest fashion styles for assessment against a range statement. Work undertaken for this option must lead to a formally assessed and accredited qualification or unit of an NVQ/SVQ.

A nominal 30 hours has been allocated to the achievement of any hairdressing unit qualification in any one CPD year. The same unit should not be taken twice during the life time of any particular NVQ/SVQ or repeated within any five-year period.



a CPD for existing assessors and verifiers is measured within each 12- month period, taken from 1 September–31 August each year.

b CPD hours for new assessors and verifiers shall be measured from the date their duties commence.

c Assessors and verifiers who take leave from assessment or verification duties during any 12-month period will be able to collect CPD pro rata.

d The CPD hours for part time assessors and verifiers will be calculated pro rata based on a nominal 37-hour week. However, a minimum of five hours CPD in any 12-month period must be carried out by all part time assessors and verifiers.

For example, an assessor contracted for 7 hours/week: 7 37 x 100 = approx. 20% of a full time assessor. 20% x 30 hours = 6 hours’ CPD in any 12-month period.

e A nominal time of 30 hours per NVQ/SVQ unit achieved has been set, regardless of the unit.

f If you are an assessor and a verifier, you only have to do the minimum of 30 hours’ CPD, not 60 hours.

g All External Verifiers must complete a minimum of 30 hours’ CPD per annum regardless of actual hours worked as an External Verifier.


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APPENDIX 1F

Nationally Agreed Maximum Service Times for Hairdressing NVQ/SVQ Assessment Purposes


Range of Service Times for Level 1 Hairdressing and Barbering Services

At Level 1, the requirement to work to a commercial time is limited to shampooing, conditioning and blow drying work. The maximum service times quoted below have been developed for NVQ/SVQ assessment purposes.

Please note that the type, depth and breadth of services concerned are those described in the Level 1 Hairdressing and Barbering standards only.

Service Minutes

(Maximum)

1. Shampoo, surface condition and detangle hair – above shoulder length hair (excluding development time)

10

2. Shampoo, surface condition and detangle hair – below shoulder length hair (excluding development time)

15

3. Blow drying hair – above shoulder length 30

4. Blow drying hair – below shoulder length 45


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Assessment Strategy for Barbering NVQs

Key Mandatory Components of the Assessment Strategy




Each of the above are expanded upon in more detail below. Performance in the Workplace and Use of Simulations

The Barbering NVQs/SVQs may be assessed in the workplace and/or an approved 'realistic working environment' meeting the criteria set out in Appendix 1A.







Habia considers evidence generated in a realistic working environment, meeting the criteria set out in Appendix 1A, as acceptable for the purposes of Barbering NVQ/SVQ assessment. The use of realistic working environments will be necessary to promote access to assessment for some barbering candidates at present.

Simulated activities may only be used for Habia developed units where indicated in Appendix 1B. An additional, specific dispensation has been given to schemes operating in HM Prison Service whereby use of replica money is allowed within Unit G4 (Fulfil Salon Reception Duties) to prevent barriers to access caused by prison rules on cash usage.

In addition, the Institute of Customer Service has given a special dispensation for the 'imported' Customer Service units listed below to be assessed in a Realistic Working Environment (RWE) conforming to Habia's criteria specified in Appendix 1A:


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Unit G17 (ICS Unit 9), Level 2: Give Customers a Positive Impression of Yourself and Your Organisation

Unit G19 (ICS Unit 37), Level 2: Support Client Service Improvements

Unit G18 (ICS Unit 10), Level 2: Promote Additional Products or Services to Clients.

This dispensation in no way implies that the Customer Service NVQ/SVQ itself can be achieved in an RWE. The dispensation only applies to the three imported units above.

As a matter of policy, Habia will work with industry experts and its Awarding Bodies to develop basic Evidence Requirement Specifications for use where Barbering National Occupational Standards are used for NVQ/SVQ purposes.




Habia requires all Awarding Bodies to develop externally set mandatory question papers to cover critical areas of essential knowledge and understanding within specified units for the Barbering Level 2 and Barbering Level 3 NVQs/SVQs. These units and the critical areas of knowledge have been detailed in Appendix 1C for Barbering units.

For the Hairdressing Level 1 NVQ/SVQ, Habia requires all Awarding Bodies to set mandatory question papers to cover the critical areas of essential knowledge and understanding as specified in Appendix 1C. These papers should be designed so they may be administered by written or oral means at the discretion of the assessor.

All mandatory question papers should be internally marked by assessors using answer and/or marking guides supplied by the Awarding Body. A minimum of two different sets of questions and associated answer guides should be provided for all mandatory, designated areas of questioning.

For externally set mandatory question papers, a 70% achievement rate must be attained under formal, 'closed book', assessment conditions to avoid the necessity of a re-sit of the complete paper. For those achieving 70% or more, questions answered incorrectly may be reassessed by a variety of means (eg oral questioning, a repeat of the written questions, assignments) to ensure 100% achievement on the mandatory areas of questioning for the units being undertaken.


It is anticipated that Awarding Bodies will make suitable alternative arrangements for those with identified special needs which may preclude them from undertaking written assessments (for example candidates who are identified as dyslexic).


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that assessment instruments do not directly or indirectly discriminate against any particular group and ensure equality of opportunity appropriate to employment in the barbering industry







Habia also requires that the Nationally Agreed Maximum Service Times quoted in Appendix 1F are used for assessment purposes for the particular, critical services listed for each level of Barbering NVQ/SVQ.



All assessors, internal verifiers and external verifiers hold assessment and verification qualifications as specified in current guidance produced by the Regulatory Bodies.

In addition, Habia is required by the Regulatory Bodies to specify the appropriate occupational expertise requirements. These requirements have been detailed in Appendix 1D for Barbering. All Habia Awarding Bodies must comply with these requirements when recruiting and selecting external verifiers and implement the requirements within their current external verifier teams. All Habia Awarding Bodies must ensure their Approved Centres comply with these requirements when recruiting and selecting internal verifiers and assessors and implement the requirements with their current internal verifiers and assessors.



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To ensure consistency of approach in this matter across all Awarding Bodies delivering Habia NVQs/SVQs, it is a requirement that all Awarding Bodies implement Habia's minimum requirements for CPD activities and put systems in place to monitor, record and ensure assessor and verifier achievement against these requirements. These appear in Appendix 1E for Barbering.


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APPENDICES

Requirements Relating to the Barbering NVQs/SVQs

Appendix 1A Barbering Realistic Working Environment Requirements

Appendix 1B Summary of Where Simulated Activities May Be Used for Assessment of Habia Developed Units

Appendix 1C Areas Within the Barbering National Occupational Standards for Which Mandatory Question Papers Must Be Developed

Appendix 1D Occupational Expertise Requirements for Barbering Assessors and Verifiers

Appendix 1E Requirements for Continuing Professional Development for Assessors and Verifiers of Barbering Technical Units

Appendix 1F Nationally Agreed Maximum Service Times for Barbering NVQ/SVQ Assessment Purposes


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APPENDIX 1A

Barbering Realistic Working Environment Requirements

As the Standards Setting Body for the Hairdressing and Beauty sectors, Habia is responsible for defining what constitutes a ‘Realistic Working Environment’ (RWE). Habia has set down the following criteria for the assessment location. This will ensure that all candidates are being assessed against the National Occupational Standards in a realistic working environment when not in an actual, commercial workplace.


1. Assessment centres must develop realistic management procedures that incorporate a ‘salon image’* and sales and marketing policy to attract the type and number of clients needed to ensure that the requirements of the National Occupational Standards can be achieved.

2. All assessments must be carried out under realistic commercial pressures and on paying clients and not other candidates within the same group. Clients should vary in age and hair condition so that the requirements of the National Occupational Standards can be achieved.

3. All services that are carried out should be completed in a commercially acceptable timescale. Maximum service times for particular, critical services have been developed by Habia for each Hairdressing NVQ/SVQ and are detailed in Appendix 1F. These times should be used for assessment purposes.

4. Candidates must be able to achieve a realistic volume of work.

5. The space per working area conforms to health and safety legislation and commercial practice.

6. The range of services, professional products, tools, materials and equipment must be up-to-date and available for use. They must enable candidates to meet the requirements of the National Occupational Standards.

7. A reception area where clients are greeted and general enquiries and appointments can be made by telephone, or in person, must be available. The reception area must also include a payment facility.

8. A retail facility must be provided with products that relate to the clients’ needs and the services offered.

9. The RWE must take full account of any bye-laws, legislation or local authority requirements that have been set down in relation to the type of work that is being carried out there.


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10. Candidates must work in a professional manner taking into account establishment requirements such as: i appearance and dress code ii personal conduct iii hygiene iv reliability v punctuality.

11. Candidates are given workplace responsibilities to enable them to meet the requirements of the National Occupational Standards.

* The use of the word ‘salon’ is not intended to deny access to the hairdressing qualification if

you deliver hairdressing services in other locations (for example hospitals, care centres, etc). It

refers to any place where professional hairdressing services are carried out. However, the

location must meet health and safety requirements for hairdressing.


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APPENDIX 1B


Simulated activities may be used for the following, if naturally occurring performance evidence is not available: Level 2 Unit G4: Fulfil Salon Reception

Duties, Outcome 4 ‘Methods of Payment’ Range Variables: ‘cash equivalent’, ‘cheque’ and ‘payment card’ methods of payment.

‘Payment Discrepancies’ Range Variables



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APPENDIX 1C

Areas Within the Barbering National Occupational Standards For Which Mandatory Written Question Papers Must Be Developed

As a minimum requirement, Awarding Bodies are required to develop appropriate question papers to cover the areas of Essential Knowledge and Understanding listed below. For Hairdressing Level 1, these papers should be deliverable in either written or oral formats at the discretion of the assessor. Appropriate written question papers must be available for Barbering NVQs/SVQs at Level 2 and 3.

Hairdressing and Barbering Level 1: Areas of Knowledge Within Hairdressing Units Requiring Mandatory Written Questions


Unit GH1: Shampoo and Condition Hair


the direction in which the hair cuticle lies and its importance when disentangling wet hair

the effects of water temperature on the scalp

how shampoo and water act together to cleanse the hair

how the build up of products can affect the hair, scalp and effectiveness of other services

different types of conditioning products and their effects

the types and causes of problems that can arise when shampooing and surface conditioning hair

when and how to use rotary, effleurage and petrissage massage techniques when shampooing and conditioning different lengths of hair

importance of removing products and excess water from the hair after each service

the importance of detangling the hair from point to root


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Unit GH2: Blow Dry Hair methods of cleaning, disinfecting and/or sterilisation used in salons

the difference between disinfection and sterilisation

the basic structure of the hair

the effects of humidity on the hair

the effects of the drying process on the hair cuticle

how the incorrect application of heat can affect the hair and scalp

why the direction of the airflow is important to achieve the desired look and avoid damage to the hair cuticle

Unit GH4: Assist With Hair Colouring Services



the importance of thoroughly rinsing products

the importance of emulsifying permanent colouring products as part of the removal process

the types and causes of problems that may occur when removing colouring products and materials from the hair

Unit GH5: Assist With Perming Services



the role and importance of neutralisers in perming process

the importance of accurate timing when neutralising perms

the importance of thoroughly rinsing neutralisers

what might happen if the correct neutralising agent is not applied

the types and causes of problems that may occur when neutralising perms


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Unit GH6: Plait and Twist Hair Using Basic techniques


what is traction alopecia


Unit GH7: Remove Hair Extensions

what is contact dermatitis and how to avoid contracting it whilst carrying out hair extension removal services


the average rate of hair growth



how wearing extensions beyond their recommended time period can affect the removal process

Unit GB1: Assist With Shaving Services


the effect of hot and cold towels on the skin and hair

the importance of lathering and its effect on skin and hair

the function of effleurage and petrissage massage techniques when lathering

why timing is critical to the shaving service


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APPENDIX 1D

Occupational Expertise Requirements for Barbering Assessors and Verifiers

1 Introduction

1.1 As the Standards Setting Body for the Hairdressing and Beauty sectors, Habia is responsible for defining the occupational expertise requirements for assessors and verifiers in consultation with employers, centres and Awarding Bodies. The assessor and verifier occupational expertise requirements for the Hairdressing NVQs and SVQs are shown below.

1.2 Please note that these requirements will take effect from 1 July 2009 and will apply to all assessors and verifiers. This version dated to be confirmed supersedes all previous versions and was approved by SSDA.

2 Assessors

2.1 From 1 July 2009 all new barbering assessors must:

2.1.1 hold EITHER Level 2 NVQ/SVQ (inclusive of the Barbering options) or equivalent* plus sufficient relevant years post qualification industrial experience that is current and appropriate to the units(s) of NVQ/SVQ they are intending to assess

OR


2.1.2 hold units D32 and D33** to assess the complete Barbering NVQs/SVQs (Those work based assessors only required to make and record observations may hold just D32) OR hold or be working towards Unit A1** if carrying out all forms of assessment

OR


2.2 From 1 July 2009 all existing barbering assessors must:

2.2.1 EITHER hold the Level 3 Barbering NVQ/SVQ if they wish to assess or continue to assess the Level 3 Barbering NVQ/SVQ (This work can also count towards meeting an individual's CPD requirements.)


191

OR


2.2.2 hold D32 and D33 or hold or be working towards Unit A1 to assess the complete Barbering NVQs/SVQs. (Those work based assessors only required to make and record observations may hold just A2.)

This requirement, in effect, gives those assessors wishing to upgrade their personal barbering qualifications one year to do so, after the implementation of this strategy.

2.3 From 1 September 2002 all existing assessors (as defined in 2.2 above) holding just the Level 2 Hairdressing and/or Level 2 Barbering NVQ/SVQ will only be able to assess the Level 2 Barbering NVQ/SVQ. They will not be eligible for internal verifier or external verifier roles.

3 Internal verifiers 3.1 From 1 July 2009 all internal verifiers must:

3.1.1 hold EITHER the Level 2 and Level 3 Hairdressing and/or Barbering NVQs/SVQs or equivalent* plus sufficient relevant post qualification industrial experience

OR


3.1.2 hold Unit A1 or Units D32 and D33 ** and

3.1.3 hold D34 or hold or be working towards Unit V1

3.1.4 have a sufficient experience of assessing Hairdressing and/or Barbering NVQs/SVQs.

4 External Verifiers

4.1 From 1 July 2009 all external verifiers must:

4.1.1 hold EITHER the Level 2 and Level 3 Hairdressing and/or Barbering NVQs/SVQs or equivalent *plus sufficient relevant years post qualification industrial experience

OR

substantial operational experience** that is current and appropriate to the level(s) of NVQ/SVQ they are intending to externally verify and

4.1.2 hold Unit A1 or Units D32 and D33** and

4.1.3 hold D35, or hold or be working towards Unit V2 and are strongly advised to hold Unit V1 or D34

4.1.4 have sufficient experience assessing and/or internally verifying Hairdressing and/or Barbering NVQs/SVQs.


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5 Assessors and verifiers for non-technical barbering units who are not barbers

5.1 There are several units in the NVQs/SVQs that cover generic skills, assessed in a hairdressing or barbering context. Some centres use assessors and verifiers from other occupations to assess and verify these.

5.2 ENTO Unit A, ICS Unit 1, Level 2, ICS Unit 5, Level 2 and ICS Unit 7, Level 2 units imported into the Habia standards: Assessors of these units must meet the requirements laid down by these Standards Setting Bodies in their own Assessment Strategies.

5.3 Non-technical barbering Habia units: the same criteria as for assessors and internal verifiers who are hairdressers and/or barbers will apply, inserting the relevant NVQ/SVQ or equivalent qualification or experience and the relevant occupational area. This does not apply to external verifiers who will always be hairdressers and/or barbers for the Habia units. For the sake of clarification, technical barbering units cannot be internally verified by a non-barber.

i) Occupational expertise requirements for assessors who are not barbers

Non-Barbering assessors must have the relevant Level 2 and Level 3 NVQs/SVQs plus sufficient relevant industrial experience or substantial operational experience that is current and appropriate to the level(s) of NVQ/SVQ units they are intending to assess. Where individuals have qualifications other than the relevant NVQs/SVQs, they or their centre should contact their Awarding Body to determine the acceptability of these qualifications. Assessors will only be able to assess those units in which they have formally demonstrated their competence or have shown evidence of operational experience.

For NVQs, QCA requires that assessors hold Unit A1 or A2 (if just recording observations) OR Unit D32 and/or Unit D33. New assessors must have a clear action plan for achieving Unit A1 and/or Unit A2 within eighteen months of beginning assessment duties. Assessment decisions by assessors who are still working towards certification must be supported by an assessor or verifier who has gained certification. This can be achieved by checking a sample of assessment decisions.

For SVQs, SQA requires that assessors be occupationally competent and must hold Units A1and/or A2**, or be working towards them OR hold D32 and/or D33.

Please note that Habia generally requires assessors hold or are working towards Unit A1 OR hold D32 and D33. In addition, in this case where the assessor does not have a barbering background, then she/he must have obtained a working knowledge of the barbering industry as the context for assessment, through briefing or induction, or ideally through a period of experience in a salon.


193

ii) Occupational expertise requirements for internal verifiers who are not barbers

Non-Barbering internal verifiers must have the relevant Level 2 and Level 3 NVQs/SVQs plus sufficient relevant industrial experience or substantial operational experience that is current and appropriate to the level(s) of NVQ/SVQ units they are intending to internally verify. Where individuals have qualifications other than the relevant NVQs/SVQs, they or their centre should contact their Awarding Body to determine the acceptability of these qualifications. They must also have at least one year’s experience of assessing the relevant NVQs/SVQs or relevant units.

For NVQs, QCA requires that internal verifiers hold Unit V1 or D34 and, it is recommended, also hold Unit A1 or D32 and D33. New internal verifiers must have a clear action plan for achieving Unit V1 within eighteen months of beginning internal verification. Without an appropriately qualified internal verifier, the centre must understand that it cannot submit claims for certification to the Awarding Body.

For SVQs, SQA requires that internal verifiers be occupationally competent and must hold or be working towards Unit V1 or hold or be working towards D34. Unit A1 or D33 are also desirable.**

Please note that Habia requires all internal verifiers hold Unit A1 or D32 and D33** and hold D34 or hold or be working towards Unit V1. In addition, in this case where the internal verifier does not have a barbering background, then she/he must have obtained a working knowledge of the barbering industry as the context for assessment, through briefing or induction, or ideally through a period of experience in a salon.

In this case where assessors and/or internal verifiers do not have a barbering background, then a period of experience in a salon or attending a barbering specific event(s) relevant to the units being assessed or verified will help them become more familiar with the requirements of the barbering industry.

* Where individuals have qualifications other than the Hairdressing and/or Barbering NVQs/SVQs, they or their centre should contact their Awarding Body to determine the acceptability of these qualifications. Assessors will only be able to assess those units in which they have formally demonstrated their competence or have shown evidence of operational experience.

** Substantial operational experience means substantial hands on work served within the hairdressing/barbering industry. This can include time in any role in the industry, for example as a stylist, technician, trainer, lecturer, assessor, verifier or salon manager/owner.


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APPENDIX 1E

Requirements for continuing Professional Development for Assessors and Verifiers of Barbering Technical Units

From 1 September 2001, as a condition of centre approval and continuing centre approval, centres were required to establish an ongoing, fully resourced Staff Development Plan, capable of supporting the Habia CPD requirement. (Preferably, such a Staff Development Plan should link to IIP or other formally recognised quality assurance systems.)

Assessors and verifiers must be able to demonstrate to the Awarding Body how they keep their barbering technical skills and knowledge up-to-date and to the occupational level which they are assessing and/or verifying. Continuing Professional Development (CPD) must take place throughout the careers of assessors and verifiers.

This must include the completion of a minimum number of hours’ CPD in each 12-month period using activities approved for CPD (see below).

The minimum, annual CPD requirement for assessors and verifiers is as follows:


The CPD requirement must be carried out on one or a combination of the types of activities listed below. No activity will carry a 'double hours' allowance.

'Hands on' delivery of barbering services to fee paying clients in a commercial salon that can be shown to develop individual skill and knowledge levels

Undertaking technical barbering training that develops new and/or updates existing skills and/or knowledge levels

Further barbering qualification work.





Individuals must provide relevant and suitable evidence that CPD has taken place within each 12 month period to be measured from 1 September — 31 August.


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Explanatory notes:

i Technical barbering training – external and internal workshops and training sessions are eligible.

ii Commercial salon – this is defined as a salon where the majority of stylists are already qualified and the main function of the salon is not training and assessment. If a training salon in a centre is closed and reopened as a commercial salon, for example during holiday periods, then this is an acceptable location for CPD to be undertaken. If there is any doubt as to the acceptability of the arrangement, guidance should be sought from Habia.

v Barbering qualification work – the aim of this option is to encourage assessors and verifiers to gain new skills eg African Caribbean barbering techniques or barbering or to update current ones eg by offering latest fashion styles for assessment against a range statement. Work undertaken for this option must lead to a formally assessed and accredited qualification or unit of an NVQ/SVQ.

A nominal 30 hours has been allocated to the achievement of any hairdressing unit qualification in any one CPD year. The same unit should not be taken twice during the life time of any particular NVQ/SVQ or repeated within any five-year period.



h CPD for existing assessors and verifiers is measured within each 12-month period, taken from 1 September – 31 August each year.

i CPD hours for new assessors and verifiers shall be measured from the date their duties commence.

j Assessors and verifiers who take leave from assessment or verification duties during any 12-month period will be able to collect CPD pro rata.

k The CPD hours for part time assessors and verifiers will be calculated pro rata based on a nominal 37 hour week. However, a minimum of five hours CPD in any 12-month period must be carried out by all part time assessors and verifiers.

For example, an assessor contracted for 7 hours/week: 7 37 x 100 = approx. 20% of a full time assessor. 20% x 30 hours = 6 hours’ CPD in any 12 month period.

l A nominal time of 30 hours per NVQ/SVQ unit achieved has been set, regardless of the unit.

m If you are an assessor and a verifier, you only have to do the minimum of 30 hours’ CPD, not 60 hours.

n All External Verifiers must complete a minimum of 30 hours’ CPD per annum regardless of actual hours worked as an External Verifier.


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APPENDIX 1F

Nationally Agreed Maximum Service Times for Barbering NVQ/SVQ Assessment Purposes


Range of Service Times for Level 1 Hairdressing and Barbering Services

At Level 1, the requirement to work to a commercial time is limited to shampooing, conditioning and blow drying work. The maximum service times quoted below have been developed for NVQ/SVQ assessment purposes.

Please note that the type, depth and breadth of services concerned are those described in the Level 1 Hairdressing and Barbering standards only.

Service Minutes (Maximum)

1 Shampoo, surface condition and detangle hair – above shoulder length hair (excluding development time)

10

2 Shampoo, surface condition and de-tangle hair – below shoulder length hair (excluding development time)

15

3 Blow drying hair – above shoulder length 30

4 Blow drying hair – below shoulder length 45

4616db110311\S:\LT\PD\N027003 L1 Cert&Dip in NVQ in Beauty Therapy&Hairdressing Iss2.doc.1-201/1

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