spanning the distance final 0507
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Presentation for MLA's Annual Conference 5/08TRANSCRIPT
Framingham State College: Collaboration at Work
Bonnie MitchellDirector of Library Services
Millie GonzalezReference/Electronic Resources Librarian
Peg SnyderCirculation Librarian
Andrea Pickles Director of Academic Technology
Robin S. Robinson Director of Distance Education
How did we get started?
What steps did we take?
What lessons did we learn?
Where are we now?
What about my institution?
Questions?
Collaboration can start with a conversation over a cup of coffee
How do we find out if the research needs of the online community are being met in the same way as the students on campus?
Do online students and faculty know what library services and resources are available to them? I don’t think so!
Create opportunities
Meet online students where they are
Eliminate the frustration
Make access easy
Pilot Project Customer satisfaction
“Having access to an online voice of library assistance is essential for success in my class. Many of my students have no experience doing extensive research and are unfamiliar with our library and/or its materials or services. Without Millie's help, they would spend all their time looking for rather than reviewing and utilizing materials.”
Professor Lorretta HollowayLiterature for Children
Establish ground rules with professor and students
Project evolution The good, the bad and the ugly
“Without the library staff assistance, students
would be limited to what they can locate
themselves on the databases, if they access
them, or the Web, which, as we know, has a
myriad of poor, undocumented, anecdotal
documents that cannot be relied upon as valid
research studies.”Professor Pam Bretschneider
Research and Evaluation
“The researching techniques I have learned
just by reading other posts has allowed me to
help my students at school when they are
attempting to do research. This useful
information has also transferred from this
course to another course I am taking as well.
What a huge time-saver.”
Online StudentSpring 2008
“What would we do
without librarians!”
E-Reserves
Pilot 2005
Off-campus access
EZ Proxy
Copyright Workshop
Academic Affairs support
Faculty involvement
Building awareness
ATDE/Library Collaboration
Workshops
Committee work
Form relationships
Make the connection
▪ Take someone to coffee
▪ Work on committees
▪ Volunteer for projects
▪ Get their attention!
Get started Start a small project Do your homework; learn their lingo Put yourself in someone’s shoes Look for win-win projects Strength in numbers Build on successful project Share knowledge
Result: Foundation for collaborative; synergistic services
Millie [email protected]/Electronic Resources Librarian
Bonnie [email protected] of Library Services
Andrea Pickles [email protected] of Academic Technology
Robin Robinson [email protected] of Distance of Education
Peg [email protected] Librarian
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