A social Project report

On

Non Governmental Organization

In

Shiava mastu sarva jagat

Project Guide

Prof. Madhvi Kodamatri

Submitted By

Bhumi Oza (46)

Girish Mochi (40)

Vijay Desai (18)

Munir Belim (05)

S.K. Patel Institute of

Management & Computer Studies

Sec-23, Gandhinagar.

Certificate

This is to certify that Ms. Bhumi Oza, Girish Mochi, Vijay Desai and Munir Belim of S.K.

Patel Institute of Management and Computer Studies, Gandhinagar have submitted their social

project report on “Shiva mastu sarva jagat”. In the year 2010-2011 in partial fulfillment of

Kadi Sarva Vishwavidyalaya requirements for the award of the title of Master of Business

Administration.

Prof. Sonu Gupta Prof. Bipin Velera Prof. Madhvi Kodamatri

Director Coordinator Project Guide

Declaration

We, hereby, declare that the Social Project titled, “Shiva mastu Sarva jagat” is

original to the best of our knowledge and has not been published elsewhere. This is for the

purpose of partial fulfillment of Kadi Sarva Vishwavidyalaya requirements for the award of the

title of Master of Business Administration, only.

Student Name Signature

Bhumi Oza (46)

Girish Mochi (40)

Vijay Desai (18)

Munir Belim (05)

Preface

In this age the theoretical knowledge is not sufficient, one also have the practical

knowledge study which is the best experience and by it one can easily understand about what is

the thing exact. To improve and sharpen the student in corporate world, one also needed to to

some social activities.

We are presenting this report of the Shiva mastu sarva jagat. We have tried to cover all

things of NGO; we have also included research methodology as a part of this report. With our all

possible efforts, we have collected much information which we have mentioned in this report.

complying with the objective the report is designed to know the various activities performed by

the Shiva mastu sarva jagat. We understand about the organization with the special emphasis on

the development of society.

This report is true reflection of what we understood and learnt during the course of the

project. This report is prepared for the purpose of the study and for my own knowledge. It gave a

real understanding of practical exposure and its importance in today’s modern educational world.

We are grateful to all those who have helped me directly and indirectly in preparing this

project report.

Acknowledgement

Many individuals were instrumental in ensuring the attainment of this project report. We

would like to express my gratitude to the staff members of shiva mastu sarva jagat for providing

me the permission to make this project report in their bellwether NGO.

We would like to thank my project guide Prof. Madhvi Kodamatri of S.K. Patel Institute

of Management and Computer Studies, Gandhinagar, for her precious contribution. We are also

thankful to our respected director Prof. Sonu Gupta and Prof. Bipin Velera for allowing me to

undertake this project report.

In addition, we wish to acknowledge the assistance provided by the staff members of the

Shiva mastu sarva jagat for the support for preparing this project report. We also like to express

our gratitude towards Mr. Hardik Shah, the trustee of the NGO.

Table of Content

Sr. no. Particular Page no.1. Introduction 12. Objective 33. Structure 44. Service provides 55. Lunch for free 66. Tiffin Service 77. Senior citizen forum 88. Water service 99. Arogya Kendra 1010. Eye care center 1111. Phisiotherapy Center 1212. Other services 13

Executive summary

In this NGO they are providing many services and facilities like lunch for free, water

facility, Arogya kendra, eye care center, tiffin services, senior citizen forum, physiotherapy

center etc. They arranging fund by own and some donors who wish to donate. This is not a big

NGO but then also they are performing well. Their motto is to serve only, not to gain profit.

In this they provided information about many things for joining and the donors who wish

serve food for only one day they can do so. We learn that how they convince the people for fund.

But there are some limitation also that they were afraid to give financial information. They are

facing many problem with acquiring fund.

Introduction

In today’s world people have become materialistic and don’t have time for others. Today we talk

about profits, globalization, GDP, imports, exports, but in all this we forget to talk about humanity. We

talk about emerging India in 2020 but we forget that this emerging face is not the actual picture. What is

per capita income? It is just average of income in which there are many people who actually don’t have

income. We define growth in an absolutely wrong manner. We see rich getting richer and say that its

growth, but what about that poor boy who does not know whether he will be able to feed himself for

the next meal. Growth in actual sense lies in the smile of a poor boy begging for a rupee coin, a widow

lady helpless in her own way. We make huge talks about humanity but do we do anything that can be

termed humanity in actual sense. It’s not that we don’t want to do but it’s that we are not thinking of

doing it.

As we are all children of God, we should have tendency to help our brothers and sisters who are

in need sometimes we saw people saying to a beggar “Why are you begging? You should work hard

instead of doing so.” But have we ever thought from his point of view, circumstances force them to do

so. The society is after all reflection of an individual. What is true for an individual will be true for society

so one needs to change himself only. Leave some mark behind otherwise where is the difference

between you and trees and stones.”

Since its establishment many poor people have taken its advantage. As the trust is a charitable

trust so the donation given to it is subject to tax-free. There are total 658 members running the

organization. They provide the medical services to old people a very nominal cost.

Such as if they are the new comer to the organization then they will have to pay rs.10. After

that this case will be valid for next 6 months so whenever they go for the checkup they will only have to

pay the medicine expenses i.e. rs.5.

Moreover they even sometimes arrange a picnic of 2-3 days which is free of cost.

The organization helps those people who are above the age of 60 years.

They even help the people who are blind or are facing difficulties in vision.

Objectives

The main objectives behind this project are as follows:

To do brief study of its association.

To analyze the customer expectations from the organization.

To study that which kind of service is being provided by the organization.

To study how the fund is raised and collected.

To analyze the social responsibility of the Shiva mastu sarva jagat

For the knowledge of the small NGO, how they collect fund because some people know them

STRUCTURE

Chairman

Vice chairman

General Manager

Trustee

Members

SERVICES BY THEM

The Various activities conducted by the trust are as followed:

Lunch for Free

Tiffin service

Senior citizen forum

Water service

Aarogya Kendra

Eye care center

Physiotherapy center

Other services

Lunch for Free

Shiva mastu sarva jagat started with the main objective to help the poor and needy people. They

provide lunch to old, poor and orphans free of charge.

They provide each and every possible facility to all the people without any restrictions. They even

provide free Tiffin’s to those who come for lunch.

Generally In lunch they provide gujarati thali roti, dal, sabzi, rice, pickles, khichdi, and kadhi. But if the

donor wishes even some sweets are provided.

We personally visited NGO and we saw that the people coming there for lunch were really very poor and

even didn’t have a proper thing to wear and live also.

The organization also allowed us to visit their kitchen, where we saw it was so cleanly managed. And

they believe in open kitchen system where anyone is allowed to see how the food is been cooked. And

food is hygienic also for health.

There we saw that the food materials used to cook food were of the same quality as we use in our day-

to –day life.

Tiffin service

Under this activity they provide free lunch Tiffin to “civil cancer patients and their relatives”.

They provide approximately 100 Tiffin’s for this facility. Even to provide food at proper time they have

purchased a maruti van which daily takes the food from organization to the civil cancer center. The

menu for these Tiffin’s remains the same as mentioned above. But they prepare different food for the

patients and their relatives, as the patients would require the food without any spices.

Senior citizen forum

In today’s world when young people mostly don’t have time for old people, they have conducted one

activity named “senior citizen forum”.

When this trust was established the main objective was to provide food to poor and needy people, but

they have adopted new concept for senior citizen since last 7 years.

In this organization there are total 556 senior citizens as its members. They are giving services as

volunteers. In this organization there are no fees for being a member of it. In return of their services the

organization provides a tour twice in a year for 2 days and probably 3 nights.

In addition to this, they also provide books and notebooks at a very nominal price. They also provide

money for further studies.

They meet every month for a whole day to have their lunch and dinner together and also to share their

experiences. Some of the old people meet every day to do prayers, yoga and some other activities. This

activity is generally carried on between 4 p.m to 6.30 p.m. this activity carries no fees, at the end of this

activity they provide tea-coffee with some snacks such as “sev-mamra, bundi, wafers and even pakodas

are provided sometimes”.

Water services

Recently, the organization has also started giving mineral water service to general public, where

they have setup two water coolers in their premises itself. They have named this service as “JALDHARA

WATER SERVICE”.

Moreover they have also constructed a temple in their premises, so all those coming to this

temple can have water.

Aarogya Kendra

Shiva mastu sarva jagat also gives medical facility without charging heavily on the patients.

Under this facility they provide medicines at a very nominal price of rs.5 which is almost negligible. The

public can take benefit of this facility only during 5pm to 8 pm daily.

All kind of medicines are been provided here for every possible diseases. Around 250 patients

are taking advantage of this facility at present. The main trustee of providing this service is Mr. Keyur

Shah. According to him these medical facilities are to be further expanded in future. They have several

plans such as to open a laboratory.

Eye Care Center

Apart from providing medical facilities they are also providing eye treatments. They provide free

eye check-ups and charge only rs.40 for making spectacles. As we know that the main purpose of this

organization is to serve old and needy people, so they always try to keep a very negligible cost. And eye

is very needy thing which is very important.

Physiotherapy Center

Under this physiotherapy center they provide physiotherapy treatment on nominal bases. They

have recently also purchased a machine for giving this facility and they are charging only rs.15 for it.

Even two- three other machines have been brought from abroad and have been verified by

world health organization (WHO).

The medical treatment and medicines are provided for the following diseases:

Blood pressure

Diabetes

Improper blood circulation

Asthma

Obesity

Under weight

Nasal blockage

And others

OTHER SERVICES

Apart from above mentioned facilities they provide other activities such as :

Scholarship or student loans/aid to those who are relatives of the members.

Distribute books as well as notebooks to those who need at a very reasonable price.

Provide Help during natural calamities such as earthquake, flood.

Moreover every Saturday and Sunday they organize some extra activity from 4pm to 6pm.

In addition to this they also provide the material for conducting funeral ceremony to the poor

people.

Apart from the above mentioned activities, they also invite general public to donate minimum

amount of Rs 10, so that they can serve a poor person for the whole day.

FUNDS

After knowing the facilities and activities conducted by the organization, now let’s know how the

funds are been raised to conduct all these activities. When this organization was started there were only

8-10 trustees. Even from them some of went to abroad. But the organization didn’t stop to grow. It

never feels shortage of funds.

The main source of getting fund is from donation by capable people.

For providing Lunch

General lunch of 200 people for 1 day – Rs 500/-

Lunch with sweets of 200 people for 1 day- Rs 750/-

Civil center hospital patient & their relatives (120 Tiffin’s/days) - rs1200/-

For Arogya kendra

Gopi aarogya Kendra for 1 day – Rs 500/-

Research Methodology

Type of research:

Descriptive research

By using 1.Qualitative research through manager’s interview.

2. Quantitative research through surveying general

People.

Type of sampling:

For quantitative research we have used random sampling.

Sample unit:

Visitors of shiva mastu sarva jagat

Sample size:

10 people

Limitations of our study

The main limitations of our study are that, we were not allowed to see financial data of the

organization.

Language barrier

Findings

There are no such criteria for giving or taking the service to the people.

They provide all the above mentioned services to all people equally and at cheaper rates to help

needy and poor people.

Their motto is just to help people and not profit maximization.

NGO is active in the wide range of areas including the environment, humanitarian aid,

education, the social issues, charities, health care, religion, research, or other endeavors

They are providing stalls to the needy people for earning and for satisfying their basic needs.

Conclusion

NGO is active in the wide range of areas including the environment, humanitarian aid,

education, the social issues, charities, health care, religion, research, or other endeavors. NGO therefore

are typically funded by donations from the private public sectors. Ngo often are charities or service

organizations they may be organizes as a not for profit corporation or as a trust, a cooperative or they

may be purely informal.

Shiva mastu sarva jagat works with poor unemployed women of our society which is a very

appreciable task to the society.

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Suggestions

The organization should have some specific criteria for providing their services due to which

many rich people are also taking benefit of the services provided by them.

They also should meet the people for the fund and people come to know about this NGO.

Much of the space given to the organization remains idle, which should be utilize for other

productive use.

Reference

We have just collected data from the people who were in the NGO.

And also ask to the responsible person of an organization.