southeastern institute of research 1 oems virginia emergency physicians omd study (co-sponsored with...
TRANSCRIPT
Southeastern Institute of Research1
OEMSVirginia Emergency Physicians
OMD Study
(Co-Sponsored with the Virginia College of Emergency Physicians)
November 18, 2005
Prepared By
2 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
Table of Contents• Objectives and Methodology
• Profile of Current and Former OMDs
• Initial Motivation with Volunteer OMD Service
• Challenges to Volunteer OMD Service
• Overall Satisfaction with OMD Service
• Awareness & Perceptions of an OMD Shortfall
• What it Will Take to Convince Physicians there is an OMD Shortfall
• Potential Solutions for OMD Shortfall
• 7 Key Take-A-Ways
3 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
Objectivesand
Methodology
4 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
Study Objectives
• Explore issues related to physician’s roles and responsibilities within the state’s Emergency Medical Services (EMS) system.
• Investigate the Operational Medical Director (OMD) short-fall and how to encourage more emergency physicians to become OMDs.
• Part of longer survey which also investigated VACEP membership issues.
5 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
Methodology
• Study was conducted Sept. 20 - Oct. 19, 2005
• 1,208 survey links were sent out to emergency physicians across Virginia– 888 were emailed– 320 were sent in the regular mail
• 261 physicians completed the survey• No incentives were offered• Response rate for the study is 22%• Study results contain a margin of
error of +/- 5.4% at the 95% confidence level
6 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
Profile of Current and Former OMDs
7 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
4 Out of 10 of All Respondents (43%)Have OMD Experience
Q13: Are you now or have you ever been an Operational Medical Director, generally referred to as an OMD?
Yes, current OMD27%
No, never been OMD
57%Yes, former
OMD16%
“An OMD is a physician currently licensed to practice
medicine in the Commonwealth, who
is formally recognized by OEMS and responsible for providing medical
direction, oversight, and quality
improvement to a licensed EMS agency,
such as volunteer, career, commercial,
or government rescue squad(s).”
261 total respondents
x 43% of all
respondents as
OMDs = 112.23
Respondents
This translates
into roughly a
+/- 9% margin of error
8 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
Most OMD Respondents Are Serving Rural Areas
Q17 (Current) & Q42 (Former): What kind of area do/did you primarily cover in your OMD role?
27%
32%
41%
24%
24%
51%
0% 20% 40% 60% 80% 100%
Metropolitan/Urban
Suburban
Rural
Current OMD
Former OMD
9 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
Most OMDs Are Part-Time Volunteers
Q22(Current) & Q47(Former): Which of the following best describes your [current] OMD position? Q23(Current) & Q48(Former): Is/was your [current] OMD position full or part-time?
2%
7%
90%
83%
17%
20%
13%
67%
77%
23%
0% 20% 40% 60% 80% 100%
Both
Paid
Volunteer
Part-time
Full-time
Current OMD
Former OMD
10 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
Over a Third of Current OMDs Have Been Serving as an OMD for Over 10
Years
Q14(Current) & Q39(Former): How long have you been serving/did you serve as an OMD?
7%
5%
12%
32%
39%
5%
21%
16%
23%
21%
14%
4%
0% 20% 40% 60% 80% 100%
Over 15 years
11-15 years
6-10 years
3-5 years
1-2 years
Less than 1 year
Current OMD
Former OMD
Former OMDs
Generally Stopped
their Service
After 5 or Less
Years…
76% served 5 years or
less
11 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
Three-Quarters of OMDs Spend at Least 15 Hours a Month on OMD
Duties
Q18(Current OMDs) & Q43(Former OMDs): How many hours per month do you currently spend on OMD duties (or when you stopped serving as an OMD)?
32%
29%
22%
5%
2%
10%
26%
26%
24%
7%
9%
9%
0% 20% 40% 60% 80% 100%
Over 24 hours
20-24 hours
15-19 hours
10-14 hours
5-9 hours
Less than 5 hours
Current OMD
Former OMD
Paid OMDs reported spending
much more time on their OMD duties
than did volunteers (however, due to the
small sample size, this was
not statistically significant and should
just be viewed as a
trend).
12 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
Time is Divided Between Meetings, Teaching, Paperwork, and Personnel
IssuesTime On Paperwork May Be Increasing
Q19(Current OMDs) & Q44(Former OMDs): What percentage of this time do (did) you spend on each of the following in your role as OMD?
16%
21%
32%
32%
17%
30%
26%
27%
0% 20% 40% 60% 80% 100%
Personnel issues
Paperwork
Teaching/training
Meetings
Current OMD
Former OMD
13 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
Almost Two-thirds (60%) of Current OMDs Serve 2 Agencies, While Two-Thirds (66%) of
Former OMDs Served One Agency
Q15: How many agencies do you serve as an OMD today? [CURRENT OMDs]Q40: How many agencies were you serving as an OMD when you stopped? [ASKED OF FORMER OMDs]
0%
0%
0%
0%
5%
0%
2%
10%
17%
66%
7%
0%
1%
6%
4%
7%
3%
11%
16%
44%
0% 20% 40% 60% 80% 100%
10 or more
9
8
7
6
5
4
3
2
1
Current OMD
Former OMD
71% current OMDs serve 1-3 agencies
Research Note:
Directional finding
suggesting this conclusion
14 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
Number of Agencies Served Increased Over the Course of Respondents’
OMD ServiceCurrent OMDs
6%
1%
1%
3%
0%
7%
0%
4%
11%
66%
7%
0%
1%
6%
4%
7%
3%
11%
16%
44%
0% 20% 40% 60% 80% 100%
10 or more
9
8
7
6
5
4
3
2
1
Now
Started
Q16(Current OMDs) & Q41(Former OMDs): Thinking back to when you first started your OMD service, how many agencies did you serve when you first became an OMD?
Former OMDs
0%
0%
2%
0%
5%
0%
0%
12%
5%
76%
0%
0%
0%
0%
5%
0%
2%
10%
17%
66%
0% 20% 40% 60% 80% 100%
10 or more
9
8
7
6
5
4
3
2
1
Stopped
Started
The average current OMD
had 2.4 agencies
when he/she started
service and now has 3.1
agencies.
15 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
Time Spent Per Month Also Increased Over the Course of Respondents’
OMD ServiceCurrent OMDs
4%
7%
11%
21%
23%
33%
26%
26%
24%
7%
9%
9%
0% 20% 40% 60% 80% 100%
Over 24hours
20-24hours
15-19hours
10-14hours
5-9 hours
Less than5 hours
Now
Started
Former OMDs
5%
0%
13%
28%
28%
28%
32%
29%
22%
5%
2%
10%
0% 20% 40% 60% 80% 100%
Over 24hours
20-24hours
15-19hours
10-14hours
5-9 hours
Less than5 hours
Stopped
Started
Q18(Current OMDs) & Q43(Former OMDs): How many hours per month do you currently spend on OMD duties (or when you stopped serving as an OMD)?
The break-down of how these hours are spent does not
differ between when OMDs started and
the present/when they stopped.
16 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
Initial Motivation
With Volunteer
OMD Service
17 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
Most OMDs Were First Introduced to “OMD
Service” When they Were Approached by an Agency that Needed Help
Q24(Current OMDs) & Q49(Fomer OMDs): What event first introduced you to OMD service?
12%
7%
37%
44%
4%
16%
26%
54%
0% 20% 40% 60%
Other
Volunteered on own
Requested by people inpractice
Approached by agency
Current OMD
Former OMD
NOTE: The differences between
current and former OMDs do not reach
statistical significance.
18 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
Wanting to Support the Community Was the
#1 Motivation for Serving as an OMD; Former OMDs Were More Likely to Say that It Was Part of
Their Job Responsibility Than Current OMDs
Q25(Current OMDs) & Q50(Former OMDs): What motivated you to serve as an OMD? [QUESTION NOT ASKED OF THOSE WHO SAID THEY WERE REQUESTED BY PEOPLE IN THEIR PRACTICE]
8%
4%
28%
28%
48%
60%
72%
52%
76%
3%
8%
10%
21%
56%
58%
60%
67%
75%
0% 20% 40% 60% 80%
Other
Being around latest equipment
Part of job responsibility
No one else to do job
Liked knowing fire/police/rescue squads
Wanted to have impact on policies
Like to teach & train others
Like EMS environment
Wanted to support community
Current OMD
Former OMD
NOTE: Percentages total more than 100 because
respondents were
permitted to select more
than one option.
19 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
Challenges to VolunteerOMD Service
20 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
When Asked About the Challenges Facing Physicians in the Practice of Emergency
Medicine, Malpractice Issues Top the List
38%
30%
36%
35%
29%
25%
23%
25%
38%
41%
42%
55%
64%
68%
0% 20% 40% 60% 80% 100%
Increased regulation of medical community
Inappropriate use of ER services by public
Reimbursement issues
Availability of nursing staff
Inability of patients to afford insurance
Cost of malpractice insurance
Malpractice liability
"4" "5"--Critical Challenge
Q1: To what extent do you believe that each of the following issues is a challenge facing physicians in the practice of emergency medicine today?
NOTE: Percentages shown are
based on the responses of
all respondents.
21 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
Availability of Qualified Emergency Physicians
& OMDs, and Quality of Pre-Hospital Care Are Not Seen As Major Challenges
25%
24%
26%
28%
35%
36%
6%
8%
11%
26%
20%
23%
0% 20% 40% 60% 80% 100%
Availability of qualified emergency physicians
Quality of pre-hospital emergency medical
care
Availability of volunteer OMDs
Lack of organization to advocate with one
voice
Support from hospital administrators
Support from other physician specialists
"4" "5"--Critical Challenge
Q1: To what extent do you believe that each of the following issues is a challenge facing physicians in the practice of emergency medicine today?
NOTE: Percentages shown are
based on the responses of
all respondents.
22 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
Malpractice Liability And Reimbursement Issues - Are The Single Biggest Concerns in
the Practice of Emergency Medicine
3%
2%
3%
5%
6%
8%
8%
12%
14%
16%
21%
0% 20% 40% 60% 80% 100%
Other
Increased regulation of medical community
Support from hospital administrators
Support from other physician specialists
Lack of organization to advocate with one voice
Cost of malpractice insurance
Availability of nursing staff
Inappropriate use of ER services by public
Inability of patients to afford insurance
Reimbursement issues
Malpractice liability
Q2: What is the single biggest challenge facing physicians in the practice of emergency medicine today?
Current OMDs were less
likely to say that
malpractice insurance is the biggest concern and
more likely to say that
inability of patients to
afford health insurance is the biggest
concern.
NOTE: Percentages shown are
based on the responses of
all respondents.
23 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
When Asked About the Challenges Facing OMDs, No Pay, Time Commitment, and Lack of
Support & Training Lead the List Liability Issues Are Not Top Of the List
15%
28%
21%
30%
22%
26%
30%
28%
38%
40%
30%
2%
10%
10%
15%
23%
23%
27%
27%
29%
29%
30%
0% 20% 40% 60% 80% 100%
Little or no support from EMS Regional
Council
Conflict with agencies' internal staff
Little or no community recognition
Administrative paperwork
Exposure to medical liability
Exposure to civil liability
Little or no OMD training
Little or no support from partners
Little or no support from hospital
Time commitment
No pay
Current OMD
Former OMD
Q28: Please rate the degree to which each of these is a challenge to you in your current OMD position?
NOTE: Percentages
indicate those who selected “4” or “5—
Critical Challenge” on
a 1-5 scale.
Not the major challenge
24 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
Likewise, when Current OMDs Were Asked What they Like Least About Being an OMD, Liability
Issues Were Not at the Top of the List
0%
6%
36%
6%
14%
8%
11%
11%
8%
19%
2%
6%
26%
7%
9%
9%
9%
11%
15%
17%
0% 20% 40% 60% 80% 100%
Don't know/Refused
None in particular
Other
Paperwork
No pay
Agency politics
Liability issues
Not having enough time
Personnel issues/conflicts
Time commitment
Current OMD
Former OMD
Q29(Current) & Q54(Former): What do/did you like least about being an OMD? [OPEN-END]
NOTE: Percentages total more than 100
because some respondents gave more than one answer.
25 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
No Pay and Time Commitment Were Also Significant Reasons Why Former
OMDs Say They Ended Their OMD Service
Q55: What were the reasons you ended your OMD service?
10%3%
8%8%8%8%10%13%
20%28%28%
40%43%
0% 20% 40% 60% 80% 100%
Other
Little or no support from EMS Regional Council
Little or no community recognition
Administrative paperwork
Little or no OMD training
Little or no support from partners
Little or no support from hospital
Conflict with agencies' internal staff
Exposure to medical/civil liability
Time commitment
No pay
J ust served my time
Moved/changed jobs
NOTE: Percentages total more than 100 because
respondents were
permitted to select more
than one option.
After moving/changing jobs,
these were the top reasons that former OMDs gave when asked in an open-
ended question what the single biggest reason for ending their OMD service
was.
26 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
Most Current OMDs Are Aware of OEMS Indemnification Requirements; Many
Former OMDs Are/Were Not
Q32(Current OMD) & Q59(Former OMD): Are/were you aware that the OEMS regulations call for a written agreement between an agency and OMD that ensures adequate indemnification exists for the OMD—for both medical malpractice and civil liability?
5%
12%
49%
34%
3%
26%
71%
0% 20% 40% 60% 80%
Don't Know
Aware now, but not at time ofservice
No
Yes
Current OMD
Former OMD
This response was only an option for
former OMDs.
27 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
About a Third Of Current OMDs Have Additional Liability Insurance
to Cover Their OMD Duties
Q30(Current) & Q57(Former): Do/did you have additional liability insurance to cover your OMD duties?
12%
68%
20%
10%
57%
33%
0% 20% 40% 60% 80%
Don't Know
No
Yes
Current OMD
Former OMD
This difference is not statistically significant.
28 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
Of Those with Additional Liability Insurance, Very Few
Pay for It Themselves
Q31(Current) & Q58(Former): What additional insurance coverage do/did you have for your OMD duties?
6%
16%
19%
26%
52%
52%
0% 20% 40% 60% 80% 100%
Civil--MD pays premium
Medical--MD pays premium
Civil--no additional premium
Medical--no additional premium
Civil--agency/municipality pays
Medical--agency/municipality pays
NOTE: Percentages total more than 100 because
respondents were
permitted to select more
than one option. Also,
these percentages combine the responses of both current and former
OMDs.
29 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
OMDs Think that the EMS Regional Council
Could be Doing More Across The Board
8%
23%
34%
25%
35%
33%
42%
37%
5%
27%
30%
33%
37%
41%
47%
49%
0% 20% 40% 60% 80% 100%
Financial assistance support
Clear sense of my accountability
Clear sense of what is expected of me
OMD training support
Personal issues support
Clear understanding of my responsibilities
Clear sense of standards my agency must
meet
Clear understanding of authority over agency
Current OMD
Former OMD
Q33(Current OMD) & Q60(Former OMD): Please rate your EMS Regional Council in terms of their ongoing support of you in your OMD positions (when you were serving in an OMD position).
NOTE: Percentages
indicate those who selected Very Good or
Excellent.
30 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
Overall Satisfaction With OMD
Service
31 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
Most OMDs (92%) Say The Work Is Satisfying
Former OMDs Were Slightly More Likely to Say that Being an OMD Was Not Satisfying
Q27(Current) & Q52(Former): How personally satisfying has it been/was it to serve as an OMD?
5%
17%
29%
27%
22%
0%
7%
30%
39%
23%
0% 20% 40% 60%
Not at all satisfying
Not very satisfying
Somewhat satisfying
Very satisfying
Extremely satisfying
Current OMD
Former OMD
32 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
Most (82%) Current OMDs Are Likely to Continue to Serve as an OMD
Q38: How likely are you to be an OMD three years from now?
16%
11%
3%
19%
63%
0% 20% 40% 60% 80%
Very unlikely
Somewhatunlikely
Neither likelynor unlikely
Somewhatlikely
Very likely
Current OMD
33 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
OMDs Like Interacting with Medics Best, But Also Appreciate the Altruistic Parts of the JobLike Improving Quality of Care and Making A Difference in the
Community
Q26(Current) & Q51(Former): What do/did you like best about being an OMD? [OPEN-END]
3%
6%
9%
9%
17%
31%
34%
0%
20%
5%
18%
22%
22%
38%
0% 20% 40% 60% 80% 100%
Don't know
Other
Helping thepeople
Making differencein community
Improving qualityof pre-hospital
Teaching EMT's
Interaction withmedics/providers
Current OMD
Former OMD
NOTE: Percentages total more than 100
because some respondents gave more than one answer.
34 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
Awareness & Perceptions of
An OMD Short-fall
35 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
Availability of OMDs & Quality of Pre-Hospital
Care Is Way Down On The List of Challenges Facing Physicians in Emergency Medicine
38%
30%
36%
35%
29%
25%
23%
25%
38%
41%
42%
55%
64%
68%
0% 20% 40% 60% 80% 100%
Increased regulation of medical community
Inappropriate use of ER services by public
Reimbursement issues
Availability of nursing staff
Inability of patients to afford insurance
Cost of malpractice insurance
Malpractice liability
"4" "5"--Critical Challenge
Q1: To what extent do you believe that each of the following issues is a challenge facing physicians in the practice of emergency medicine today?
36 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
Availability of Qualified Emergency Physicians
& OMDs, and Quality of Pre-Hospital Care Are Not Seen As Major Challenges
25%
24%
26%
28%
35%
36%
6%
8%
11%
26%
20%
23%
0% 20% 40% 60% 80% 100%
Availability of qualified emergency physicians
Quality of pre-hospital emergency medical
care
Availability of volunteer OMDs
Lack of organization to advocate with one
voice
Support from hospital administrators
Support from other physician specialists
"4" "5"--Critical Challenge
Q1: To what extent do you believe that each of the following issues is a challenge facing physicians in the practice of emergency medicine today?
37 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
Awareness of OMD Coverage Issue Is Mostly Among OMDs
57% of Current OMDs & 31% of Non-OMDs Have Heard There’s An OMD Short-fall
Q78: Which of the following best describes what you have heard regarding the extent of OMD coverage in your region—that is, the number of OMDs relative to the number of agencies they oversee.
20%
11%
32%
0%
24%
24%
20%
13%
3%
27%
30%
27%
53%
16%
0%
0% 20% 40% 60%
Have not heardanything
Surplus ofOMDs
No shortage ofOMDs
Small shortageof OMDs
Big shortage ofOMDs
Current OMD
Former OMD
Never OMD
Non-VACEP members
were particularly
likely to have not heard anything about this
issue.
38 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
Just A Quarter of Those Who Have Heard There’s a Short-fall Think it Has Already Negatively Affected Quality of Care; But
Another 60% Believe it Could in the Future
Q79: How do you feel the OMD shortfall in Virginia is affecting the quality of patient care? [ASKED ONLY OF THOSE WHO SAID THERE IS A SHORTAGE]
Don't know13%
Has already negatively affected
24%
Will not affect
quality of care5%
Could affect in future
59%
39 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
Is There A Short-fall Crisis?
% Aware % Say Short-fall Percent
of short-fall Has Already of Group Had Impact who say
already Had impact
All emergency physicians: 40% 24% 9.6%
Current OMDs: 57% 30% 17.1%
40 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
Yet, Only 5% Feel as though the Quality of Emergency Care Delivered in the
Pre-Hospital Setting Has Decreased.Almost Half Think It Has Increased
Q9: Compared to five years ago, how would you rate the quality of emergency medical care delivered in the pre-hospital setting (medical care leading up to the hospital setting) in your community?
Don't know14%
Decreased somewhat
5%
Improved somewhat
34%Stayed about the same
33%
Improved significantly
13%
Again, those who said their training was in something
other than emergency medicine
were more likely to say
the quality of pre-hospital emergency care had
improved.
Current OMDs were also
more likely to say that it had
improved.
NOTE: Less than 1% said that it had decreased significantly.
41 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
More Than This (14%) - Think the Quality of Emergency Care in the Hospital Setting Has
Decreased in the Past Five Years
Q7: Compared to five years ago, how would you rate the quality of emergency medical care delivered in the hospital setting in your community?
Decreased somewhat
10%
Decreased significantly
4%
Don't know13%
Improved somewhat
36%
Stayed about the same
16%
Improved significantly
22%
Those who said their
training was in something
other than emergency medicine
were more likely to say
the quality of emergency
care in hospitals had
improved.
42 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
What It Will Take To
Convince Physicians There
Is An OMD Short Fall
43 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
Question: what would it take to convince you there was a need for
more volunteers?
SHOW ME!• Statistics• Statewide listing of OMD positions
not filled• Delay in response to EMS calls• Numbers and facts• Hearing it from a local squad or
local OMD• Receiving regular notices of open
positions in the area and across the state
• Data
This question was only asked of
those who said that lack of awareness of need was a barrier in not volunteering as an OMD.
This amounts to only 27 people and
was therefore not coded into
categories.
44 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
Potential Solutions For
OMD Short-fall (if there is one now)
45 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
OMD Short-fall Solutions
Immediate: recruitment
Mid-term: programming
Long-term: paid positions
46 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
Immediate Solution to AvoidOMD Short-fall:
Have OMDs RecruitOMDs
47 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
There Appears to Be Some Opportunity to Convince Non-OMDs to Volunteer &
Former OMDs To Sign Up Again
Q38: How likely are you to be an OMD three years from now? [CURRENT OMDs]Q65: How likely are you to become an OMD again? [FORMER OMDs]Q77: How likely are you to ever volunteer for an OMD position in your community? [NON OMDs]
7%
22%
12%
17%
31%
12%
5%
41%
20%
10%
17%
7%
0% 20% 40% 60%
Don't know
Very unlikely
Somewhat unlikely
Neither likely nor unlikely
Somewhat likely
Very likely
Former OMD
Non OMD
43% of Non-OMDs say they are
somewhat or very likely to volunteer in the future.
24% of Former OMDs say they are somewhat or very likely to volunteer in the future.
48 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
8 in 10 Non-OMDs Know Someone
Who Is Serving as an OMD
Q66: Do you personally know anyone who is serving as an OMD?
No13%
Don't know7%
Yes80%
Current members of VACEP were
more likely to know
someone who is serving as
an OMD.
49 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
Yet, Familiarity with the OMD Position Among Non-OMDs is Low
Q12: How familiar would you say you are with the Office of Emergency Medical Services’ (OEMS) Operational Medical Director position, generally referred to as an OMD?
37%
11%
5%
2%
0%
29%
63%
0%
1%
0%
10%
89%
18%
11%
21%
0% 20% 40% 60% 80% 100%
Not familiar at all
Not very familiar
Neither familiar nor unfamiliar
Somewhat familiar
Very familiar
Current OMD
Former OMD
Never OMD
93% of all respondents were aware that every
agency that delivers
emergency care is
required to have an OMD
actively overseeing all
activities.
VACEP members are much more familiar with
the OMD position than non-VACEP members.
50 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
Recall, Few Volunteer On Their OwnMost OMDs Were First Introduced to OMD Service When they
Were Approached by an Agency that Needed Help
Q24(Current OMDs) & Q49(Fomer OMDs): What event first introduced you to OMD service?
12%
7%
37%
44%
4%
16%
26%
54%
0% 20% 40% 60%
Other
Volunteered on own
Requested by people inpractice
Approached by agency
Current OMD
Former OMD
NOTE: The differences between
current and former OMDs do not reach
statistical significance.
51 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
OMDs, Especially Current Ones, Say They Have Tried to Recruit Other
OMDs
Q36(Current OMDs) & Q63(Former OMDs): Have you ever tried to recruit other OMDs or talked to a colleague about becoming an OMD?
10%
37%
54%
3%
29%
69%
0% 20% 40% 60% 80%
Don't recall
No
Yes
Current OMD
Former OMD
While this difference can be looked at as a “trend,” due to the
small sample size of former
OMDs, the difference between
current and former OMDs
is not statistically significant.
52 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
Yet, Only 17% Of Non-OMDs Say They Have
Ever Been Asked to Be An OMD
Q69: Have you ever been asked to be a volunteer OMD?
No80%
Can't recall3% Yes
17%
Current and former
members of VACEP were
more likely to have been asked to be
an OMD.
Men and those who are
ABEM certified were
also more likely.
53 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
If Provided with Training and a List of Candidates to Approach, Half of Current
OMDs and a Quarter of Former OMDs Would Help Recruit Others
Q37(Current OMDs) & Q64(Former OMDs): Would you recruit others to be an OMD if OEMS and VACEP provided you with training and a list of candidates to approach?
34%
41%
24%
34%
19%
47%
0% 20% 40% 60%
Don't know
No
Yes
Current OMD
Former OMD
54 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
The Right Recruitment Message
For Non-OMDs & Former OMDs…
55 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
Non-OMDs Correctly Perceive the Biggest Issues Facing OMDs: Time Commitment and
Lack of Pay
Q68: What do you think are the biggest issues facing OMDs?
9%
5%
11%
12%
23%
25%
30%
30%
34%
38%
49%
50%
0% 20% 40% 60% 80% 100%
Other
Little or no support from EMS Regional Council
Little or no support from partners
Conflict with agencies' internal staff
Exposure to civil liability
Little or no support from hospital
Administrative paperwork
Exposure to medical liability
Little or no community recognition
Little or no OMD training
No pay
Time commitment
NOTE: Percentages total more than 100 because
respondents were
permitted to select more
than one option.
Remember, these were also seen as
the top 2 challenges by current OMDs.
56 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
In fact, Non-OMDs Say that the Time Commitment is the Biggest Barrier
to Volunteering as an OMD
Q70: What are the biggest barriers to volunteering as an OMD?
8%
18%
22%
26%
31%
61%
0% 20% 40% 60% 80%
Other
Not aware of need
Liability is too great
Easier to volunteer in other ways
No pay
Too much time required
NOTE: Percentages total more than 100 because
respondents were
permitted to select more
than one option.
57 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
Between 6-10 Hours per Month Seems to Be the Right Amount of
Time
Three-Quarters of
Current OMDs Spend
at Least 15 Hours a
Month on OMD
Duties
13%
21%
8%
7%
10%
26%
17%
0% 20% 40% 60% 80% 100%
Don't know
Other
Depends
16-20 hours
11-15 hours
6-10 hours
1-5 hours
Non OMDs
Q72: How much time per month and total length of service would be a reasonable expectation of volunteer physicians?
Respondents also reported that 1-2 years would be the most appropriate total length of
service.
58 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
Make An Impact:Non-OMDs Look at the Potential Benefits of
Being an OMD Differently than the Motivations of Current & Former OMDs
Q67: What do you think would be the biggest benefits of serving as an OMD?
8%
4%
52%
48%
76%
72%
60%
3%
8%
67%
56%
75%
60%
58%
2%
8%
21%
40%
45%
62%
71%
0% 20% 40% 60% 80%
Other
Be around latest equipment
EMS/Rescue squad environment
Know fire/police/rescue squads
Sense of serving community
Teach and train others
Have impact on policies/protocols
Non-OMD
Current OMD
Former OMD
NOTE: Percentages total more than 100 because
respondents were
permitted to select more
than one option.
Messaging:
Non OMDs: Make an impact on policies
Former OMDs:
Make an additional impact in
your community
59 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
Mid-term SolutionTo Avoid
OMD Short-fall:Programming
Support
60 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
Potential OEMS Support Initiatives Hold Promise – OMD Training–Related Ideas Have
Most Appeal
14%
31%
30%
23%
23%
31%
31%
34%
27%
21%
20%
23%
30%
30%
30%
33%
33%
41%
0% 20% 40% 60% 80% 100%
24/7 OEMS Q&A Hotline
Post "standard OMD agreements" online
Discussion group for "hot OMD topics"
Reports regarding pre-hospital patient care
reports
Description of available insurance policies
OMD "survival kit"
Online clearinghouse of information
Availability of OEMS support for QA/QI
activities
Expand OMD CMEs online
"4" "5"--Very Interested
Q34: How interested would you be in the following OEMS support initiatives designed to make OMD service easier for OMDs like you?
61 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
Former OMDs Show Even Greater Interest in Many Potential Support
Initiatives
53%
35%
68%
53%
51%
64%
61%
50%
55%
62%
71%
73%
73%
77%
0% 20% 40% 60% 80% 100%
Discussion group for "hot OMD topics"
24/7 OEMS Q&A Hotline
Expand OMD CMEs online
Description of available insurance policies
Post "standard OMD agreements" online
Online clearinghouse of information
OMD "survival kit"
Former OMD
Current OMD
NOTE: Percentages
indicate those who selected “4” or “5—
Very Interested.”
Q61: How interested would you have been in the following OEMS support initiatives designed to make OMD service easier for OMDs?
62 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
State Tax Credit & Sovereign Immunity Would Make the Position More Appealing
Across All OMD Audiences – Former, Current, and Potential
30%
35%
77%
48%
61%
80%
64%
57%
58%
90%
92%
37%
48%
72%
62%
73%
78%
70%
82%
63%
90%
85%
49%
66%
69%
70%
72%
75%
82%
83%
86%
62%
39%
0% 20% 40% 60% 80% 100%
Greater recognition at state-wide events
Greater recognition in local area
Free CME credits
Hospital support w/ EMS coordinator
Comprehensive initial orientation program
Free ongoing training
Ongoing support on issues management
Credit for some time by hospital/practice
Making it a paid position
Soverign immunity on OMD liability issues
State tax credit for volunteer time
Non OMD
Former OMD
Current OMD
Q35(Current OMDs), Q62(Former OMDs), & Q76(Non OMDs): What impact do you think each of the following potential OMD-support initiatives would have on making the OMD position more appealing?
NOTE: Percentages
indicate those who selected “4” or “5—
Highly Positive.”
63 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
Long-termSolution To Avoid
OMD Short-fall:Shift To Paid OMD Position
64 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
Half Believe that OEMS is Responsible for Shoring Up the Shortage; 40%
Don’t Know
Q80: Who is responsible for shoring up the shortage? [ASKED ONLY OF THOSE WHO SAID THERE IS A SHORTAGE]
40%
11%
20%
22%
25%
51%
0% 20% 40% 60% 80% 100%
Don't know
Medical Society of Virginia
VACEP
Hospitals
Individual physicians
OEMS
NOTE: Percentages total more than 100 because
respondents were
permitted to select more
than one option.
65 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
If the Facts Show there is a Shortfall of OMDs that is Compromising Pre-Hospital Care,
Over Half of the Respondents Would Support Transitioning OMDs into a Paid Position
Q81: If the facts clearly support that there is a shortfall of OMDs, and that this shortfall will eventually compromise the quality of pre-hospital emergency care, which of the following solutions will you favor?
9%
3%
34%
54%
0% 20% 40% 60% 80% 100%
Other
Contribute $500 for stipend
Personally volunteer
Support transitioning into paidposition
This position was described
as an “all-paid,
statewide position
reporting to OEMS.”
66 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
Contribute $500 For Stipend Generated Comments
“Asking physicians to pay another annual fee to support this position is an insult.”
“Asking physicians to support an OMD program with a special assessment (like
the injured infant fund) is an ABSURD solution to the problem.”
“I have no intention of paying $500 to supplement any OMD.”
67 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
Moving To Paid System Received Many Positive Comments
“There is too much needed to be done (as an OMD) for it to be volunteer.”
“It would ensure that the person chosen would be 100% dedicated and committed to the task.”
“If the people I am working with are compensated, then I should be compensated.”
“A full time paid position would be more accountable and lead to less conflicts with time and partners.”
“There has to be a stop to the expectation that physicians will continue to provide time and services without some basic level of compensation. We are being squeezed by insurance agencies, EMS rules,
etc.”
68 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
7 Key Take-A-Ways
69 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
7 Key Take-A-Ways1. Most were asked to serve and most signed on for OMD
service to support the community.
2. No pay, time involvement, and support (from hospitals and partners), not insurance liability issues, are the greatest challenges facing OMDs today.
3. Current OMDs may be serving longer and serving more agencies than former OMDs. And, time involvement and number of agencies increases with tenure.
4. Most are satisfied, however, with OMD position and will stay on as OMD.
5. Fifty-seven percent of current OMDs and thirty-one percent of non-OMDs have heard there’s an OMD short-fall. Yet most are not aware of its impact. In fact, most believe pre-hospital setting care has actually improved.
6. Physicians need data/ facts to believe there’s a short fall.
7. Solution to OMD short-fall issue can work on a number of levels: aggressive recruitment of OMDs by OMDs; programming training support services; and moving the whole system to a paid model. All three options will work from a demand standpoint.
70 Southeastern Institute of Research
2005 OEMS
Virginia Emergency Physicians
Survey
Thank You