South CarolinaEOCEP Fall/Winter 2015-16

Technology Coordinator Training for Online Testing

October 21, 2015

Link to audio presentation:

https://datarecognitioncorpaudio.webex.com/datarecognitioncorpaudio/lsr.php?RCID=5ab019556b204a7e9b2931cb02d60e46

Agenda• Online Testing Resources• Changes from Spring/Summer 2015• Key Dates• System Overview • Network Requirements• Testing Site Manager (TSM)• Device Toolkit & ORG Units• Desktops, Laptops, and Netbooks• iPads• Chromebooks• Android Tablets

Online Testing Resources

INSIGHT TECHNOLOGY USER GUIDE• eDIRECT: https://sc.drcedirect.com• Found under General Information/Documents• Reference for software installation and troubleshooting• Updated version available on 11/2CUSTOMER SUPPORT• Direct Line: 1-800-451-7834• For any technical online testing questions, STCs, TAs, and

Technology Coordinators may contact DRC, with the DTC’s approval

• Email: SCProject@datarecognitioncorp.com• Fax: 1-866-237-9314

Technology CoordinatorContact Information• DRC has a list of contact information for District Technology

Coordinators.• District Technology Coordinators are included on all online

testing related communications.• If your district hasn’t yet provided this information, or if the

District Technology Coordinator has changed, please send the following in an email to the SC Project Team:• Name,• Phone Number,• Email Address.

Changes from Spring 2015• A new INSIGHT test engine installation is required for ALL sites

beginning with Fall/Winter 2015-16; • DRC INSIGHT Testing Engine version 6.x.x• INSIGHT will NOT auto-update from 5.x.x to 6.x.x

• This update will allow sites that need to use DRC INSIGHT for more than one testing program to install one INSIGHT browser and configure it for both programs.

• All testing devices will be managed via the Device Toolkit (previously only used for Chromebooks).

• Be sure to whitelist dtk.drcedirect.com 50.58.190.22 to enable all testing devices to communicate with the device toolkit.

Changes from Spring 2015• There is an update to the TSM software to address audio and

video download performance. This update is expected to be available starting Nov. 11. Previously installed versions will auto-update or alert you to manually update depending on the setting selected during installation. DRC will email technology coordinators when this update is officially available.

• Some Android Tablets are now supported (see Testing Devices: Android).

• Since September 1, 2015, DRC has not supported Windows XP or Mac 10.6.8 and they will be restricted from use with the next release of DRC software applications.

Changes from Spring 2015• The English passage audio playback problems that were

experienced during Spring 2015 have been addressed.• Passage audio files will be broken into smaller sized files.• Eases the loading process• Offers additional starting points to students

• NOTE: DRC has identified some additional audio playback problems on DRC-certified Android devices. Therefore, DRC does not recommend HVA testing using Android devices at this time.

Key DatesDATE DELIVERABLENov 2 INSIGHT Technology User Guide available on eDIRECT

Software Installers – Windows, Mac, Chromebooks, iPad, Android (eDIRECT account and “Online Testing – Secured Resources” permission needed to access software, “Device Toolkit” permission needed to configure devices)

Tutorial and OTTNov 11 TSM update available (will auto-update if configured)Nov 16 Test Setup AvailableWeek of Nov 23 EOCEP Content Available to “Update Content” on TSM

Nov 30 – Jan 27 EOCEP STATE TESTING WINDOWFeb 1 – Mar 25 EOCEP ALTERNATIVE TESTING WINDOW

The SC Project Team will send emails when functionality is available. DTCs and Technology Coordinators should not attempt to download or update software until the email is received.

DRC INSIGHTSystem Overview

Tutorial• Video presentation that guides TAs and students through

testing experience.• Includes functionality of testing tools and system navigation• May be viewed in a large-group setting

• Available via eDIRECT link under Test Setup/General Information (log in not required)

• Also available on the Welcome page of DRC INSIGHT after launching the program

Online Tools Training (OTT)• Allows TAs and students a hands-on opportunity to practice using

the testing tools and functionality of technology enhanced items.• Can be used to check that the testing engine and HVA are

working correctly• Available by launching INSIGHT software• Oral administration (HVA) version available • Student OTT sessions should be scheduled prior to and separate

from the operational testing time

Helpful Hints – Oral Administration (HVA)

• Ensure the appropriate number of working headphones are available for students.

• Adjust the volume on each workstation to a comfortable level.• Check student accommodations in Test Setup (eDIRECT) to ensure

oral administration has been assigned.• Do not use student test tickets to test that software is working.

OTT logins should be used for these purposes.

Helpful Hints – Oral Administration (HVA)• DURING TESTING• When a student logs in, he/she should see audio buttons on the

Welcome screen.• Students will hear a human voice for directions and test items.

A text-to-speech (synthesized) voice will read the Help content.• If a student needs to adjust the volume during testing, they

should click the ‘Options’ button and select ‘Audio Settings.’

Network Requirements• All testing devices should have access to the Internet and DRC

servers using HTTP/HTTPS protocols on ports 80 and 443.• All firewalls should allow connectivity on ports 80 and 443.• Whitelist the following file types, both internally and externally:

enc, exe (for updates), gif, html, jar, jpeg, xml.• Prioritize/whitelist INSIGHT traffic on: firewalls, Internet packet

shaper, routers, switches, proxies, other network devices.• Whitelist these URLs on content filtering systems or other

proxy/firewall software that is used locally.http://sc-insight-client.drcedirect.com for HTTPhttps://sc-insight.drcedirect.com for HTTPS (secure HTTP)https://wbte.drcedirect.comhttps://dtk.drcedirect.com (device toolkit)

Testing Site Manager(TSM)

TSMWhat you need to know…• Allows students to continue testing if internet connection fails

(response caching)• Reduces Internet traffic by approximately 50% by caching test

content (content caching) • 1 TSM recommended for every 150 simultaneous testers

(utilization of HVA/VSL increases the number of TSMs needed)• Highly recommended whenever possible• Mandatory for oral (HVA) testing accommodations

** TSM Update is expected to be available Nov 11. Previously installed TSMs may auto-update if configured during installation.

TSM Diagram

TSM System Requirements

TSMSystem Requirements

TSMInstallation• Access eDIRECT for software; Test Setup/General Information

(Permission for Online Testing – Secured Resources is needed for access)

• Installed on a computer within local network using an installation wizard; requires administrative rights

• TSM computers should have static IP address• Install TSM(s) and record server name and port numbers prior

to installing INSIGHT on student testing devices

TSMSoftware Updates• For TSMs already installed from a previous administration, the

TSM may or may not automatically update based on previous installation settings• If a manual update is needed, access this link: http://

localhost:8080/admin/manageTSM

• For newly-installed TSMs, software will update automatically if Enable Automatic Update (default) was checked during installation

TSMTest Administration• PRIOR TO TESTING• Launch the TSM and complete TSM Name field.• Download content via the Update Content button.

• Check the HVA and TTS checkboxes for oral administration• Check the VSL checkbox for video sign language (there will be a VSL

checkbox for Spring administrations only)

• DURING TESTING• Monitor TSM for stored student responses; TSM will attempt to

transmit every 15 minutes but responses can also be manually transmitted.

• AFTER TESTING• At the end of each day and testing window, confirm there are no

stored responses on the TSM

Device ToolkitORG Unit Configuration and ID

Device ToolkitWhat you need to know…• The Device Toolkit is a centralized place to manage all testing

devices. • Previously used for Chromebook management in Spring 2015,

it is now used to manage all device types.• Access the Device Toolkit via eDIRECT. If the option is not

available under your Test Setup menu, contact your DTC for the Test Setup – Device Toolkit permission.

Device ToolkitSet up ORG Units1. Sign into eDIRECT and select

Device Toolkit under the Test Setup menu

2. Select the District and School for which you want to create an ORG Unit

3. Select the Add a New ORG Unit button

Device Toolkit Set up ORG Units

Device ToolkitSet up ORG Units5. Select the Create Configuration Files tab to create and

download configuration files to deploy to your testing devices.

*If additional testing programs are needed for the devices, please see the User Guide for specific steps.

Testing DevicesDesktops, Laptops, Netbooks

Desktops, Laptops, NetbooksSupported Native Testing Devices• Desktop Computers• Laptops• Netbooks• Servers

Desktops, Laptops, NetbooksSystem Requirements

Desktops, Laptops, NetbooksSystem Requirements (cont.)

After September 1, 2015, DRC will not support Windows XP or Mac 10.6.8 and they will be restricted from use with the next release of DRC software applications. Restricted from use means that the next release of DRC software applications will no longer work with Windows XP or Mac 10.6.8.

Desktops, Laptops, NetbooksSupported Configurations• Standard single-user desktops• Virtual desktops*

*Oral (HVA/TTS) and Video Sign Language (VSL) testing accommodations are not supported on virtual configurations.

Desktops, Laptops, NetbooksVirtual Desktop ConfigurationSupported Virtual Operating Systems and Devices• INSIGHT should only be used with a supported devices and

operating systems.

Desktops, Laptops, NetbooksWindows Configuration• Windows 7• Font Size Setting: 100% (custom DPI)• Taskbar Security Requirement: Auto-hide taskbar must be turned

off to secure the testing computer

Desktops, Laptops, NetbooksInstallation• Access eDIRECT for software; Test Setup/General Information

(Permission for Online Testing – Secured Resources is needed for access)

• TSM(s) should be installed and ORG Units created prior to installing the INSIGHT software on testing devices. • If a new TSM is installed later, the settings can still be updated in your

ORG Unit.• If your TSM auto-updates to a new version, no changes are needed in

your ORG Unit.• Access eDIRECT to configure organizational units in the Device

Toolkit (Permission for Test Setup – Device Toolkit is needed for access).

• Installation wizard is available for single desktop installation; software and ORG Unit ID can also be mass deployed; requires administrative rights

Desktops, Laptops, NetbooksInstallation (cont.)• **NOTE: After installing INSIGHT, start INSIGHT to

register the device with its Device Toolkit ORG Unit configuration. You can do this manually, by using a script, or by device management software. Remember to register the device before applying any desktop protection software (such as Deep Freeze) to avoid having the device re-register with the Device Toolkit every time INSIGHT is launched.

Desktops, Laptops, NetbooksSystem Readiness Check• Verifies a testing device meets all necessary requirements for

testing by performing a series of tests• Access code 7745 (also found on the Device Toolkit page in

eDIRECT)• Green status indicates tests have passed• TSM content and response caching settings can be modified by

accessing the Device Toolkit (eDIRECT)

Desktops, Laptops, NetbooksAutomatic Software Updates• DRC INSIGHT will NOT auto-update to the latest version of

INSIGHT released this Fall. • Regardless of if Auto-Update was selected during installation

or not, a full uninstall of INSIGHT 5.x.x is required.• Download a the new installer for INSIGHT 6.x.x from eDIRECT.

• After version 6.x.x, the auto-update feature is expected to function as it has previously:• If selected during install, INSIGHT will alert the user upon launch

if an update is needed and the user has the option to initiate the update.

Testing DevicesiPads

iPadsWhat you need to know…• iPad 2 or newer (iPad minis are not supported)• iOS 8.1.3 or newer • Each device must be connected to the Internet and to the TSM, if

applicable.• To distribute (deploy) the INSIGHT App (DRC INSIGHT.ipa) you must

use a Mobile Device Management (MDM) software tool.• Device Toolkit Org Unit code can be configured with a MDM that

supports Managed App Configuration.• Guided Access (or Autonomous Single App Mode) must be enabled

and activated on each device before testing.• Oral administration (HVA) testing is available.• Video sign language (VSL) testing is available (for Spring

administrations).

iPad System Requirements

iPadsConfiguration Options

1. If your MDM supports the Managed App Configuration feature, you can use the MDM to deploy the INSIGHT configuration file (downloaded from the Device Toolkit) to all iPad devices.

2. If your MDM does not support the Managed App Configuration feature, you will use your MDM to distribute the INSIGHT App to the iPad devices, but you must manually configure each iPad.

iPadsInstallation - MDM with Managed App1. Install MDM and enroll iPads.2. Configure MDM iPad group with system settings, and if

MDM allows:• Configure Guided Access (or Autonomous Single App Mode).• It is not necessary to turn off Spell Check, Predictive Text, Auto-

Correction, Auto-Capitalization or delete the Emoji keyboard for EOCEP because there are only MC/TE test questions; the only setting that requires special configuration is Guided Access.

iPadsInstallation - MDM with Managed App3. Access eDIRECT for software; Test Setup/General

Information (Permission for Online Testing – Secured Resources is needed for access)

4. Download the DRC INSIGHT iPad .ipa file

iPadsInstallation - MDM with Managed App6. In the MDM, upload the DRC INSIGHT configuration file

(downloaded from the Device Toolkit ORG Unit) to supply the ORG Unit ID from your Device Toolkit

iPadsInstallation - MDM with Managed App

7. Distribute executable (DRCINSIGHT.ipa) and configuration (.plist) files to the iPad devices

iPadsInstallation – MDM; Configure Manually1. Install MDM and enroll iPads.2. Install Testing Site Manager (TSM).3. Create ORG Unit in Device Toolkit. (Note ORG Unit ID)

4. Download DRC INSIGHT and deploy via MDM.

iPadsInstallation – MDM; Configure Manually4. From each individual iPad device:

• Launch DRC INSIGHT.• Configuration Not Found

Screen will display; select Assign Device to ORG Unit.

• Enter in Org Unit ID from your device toolkit; select Add; select Register.

• System Readiness Check will load.

• Green status indicates tests have passed.

• Update settings in Device Toolkit as needed.

iPadsWorking with Guided Access• What you need to know:

• Guided Access is the iPad feature that puts the device into kiosk mode.

• To ensure test security, DRC INSIGHT will not operate without Guided Access enabled.

• A four-digit numeric passcode is required for configuration; this passcode is used to enter and exit Guided Access during testing, and therefore, must be shared with Test Administrators. It should not be shared with students.

• To configure manually on each device:• Settings-General-Accessibility-Guided Access• Turn Guided Access on and click Set

Passcode.• Enter/re-enter four-digit passcode.• Click Home button to exit Settings.

iPadsWorking with Guided Access• To begin testing, the Test Administrator or student should

enable Guided Access:• Launch DRC INSIGHT.• Triple-click Home button quickly; the message Guided Access

Enabled should display.• Student may log in to test.

• To exit testing, the Test Administrator should exit Guided Access after student has submitted test:• Triple-click Home button quickly and enter four-digit Guided

Access passcode.• Press End and then Exit.

iPadsWorking with Guided Access• Autonomous Single App Mode (ASAM) is an iOS feature that

can limit iPads to a single app (similar to Guided Access or Kiosk Mode). With ASAM, you do not have to manually turn on Guided Access before testing with INSIGHT—ASAM starts INSIGHT in Autonomous Single App Mode and releases the iPad from this mode when you exit INSIGHT. ASAM is managed by your MDM solution, or the Apple Configurator. For more information, see:

https://www.apple.com/education/docs/Assessment_with_iPad_073015.pdf

Testing DevicesChromebooks

ChromebooksWhat you need to know…• Only non-touch devices and the four touch-screen devices listed

below are supported at this time. If your devices allow touch function to be disabled, it may be possible to use INSIGHT with a mouse or touchpad.• Acer C720P; Lenovo N20P; Dell Chromebook 11; HP Chromebook 14 G3

• Initial setup no longer involves touching every device.• Each device must be connected to the Internet and to the TSM, if

applicable.• Prior to configuring, each device should be enrolled in the Device

Manager found within Google Apps for Education.• Oral administration (HVA) or video sign language (VSL) testing

available • VSL is currently offered in Spring administrations only.

Chromebook System Requirements

ChromebooksConfiguration (cont.)1. Create ORG Unit in Device Toolkit.**NOTE: if you already have Chromebooks assigned to a Device Toolkit ORG Unit from Spring 2015, you can keep them in the same ORG Unit for future testing.2. Download chromeos.json file from the ORG Unit.

ChromebooksConfiguration (cont.)3. Configure Admin Console Device Settings

• Under Device Settings, select the organization level planned for testing use and configure the following:• Single App Kiosk = Allow Single App Kiosk (In March ‘15, Google made this

selection static. If a drop-down appears, select Allow. If no drop-down appears, move on to the next step.)

• Auto Launch Kiosk App = None• User Data = Do not erase all local user data• Select Manage Kiosk Applications and enter ID and URL for DRC INSIGHT app

(found in eDIRECT under Test Setup/General Information) and click Add; after DRC INSIGHT App icon displays, click Save.

• Use the Chrome management App Management feature to upload the chromeos.json file generated from your Device Toolkit ORG Unit (You can also register each device manually by launching the INSIGHT app and entering the ORG Unit ID from the Device Toolkit).

• If you immediately want Chromebook(s) to reflect these settings, launch the Chromebook(s) and refresh policies by typing chrome://policy in a browser and clicking “Reload policies”.

Testing DevicesAndroid Tablets

Android TabletsWhat you need to know…• Only the following Android tablets are supported for DRC

INSIGHT this Fall/Winter (see System Requirements).• ASUS Transformer Pad TF103CE (aka K010E)• Dell Venue 10, model 5050

• All Android devices that will be used for testing must be enrolled in Google Play for Education.

Android TabletsSystem Requirements

Android TabletsInstallation1. Set up the student’s Android device following the Google Play

for Education guidelines (see https://support.google.com/edu/android/ answer/3434383?hl=en).

2. When the Android device is set up, enable Unknown sources under Settings–Security.

Android TabletsInstallation3. On the Android device, access eDIRECT to download the

INSIGHT Android executable (INSIGHT.apk).4. Install INSIGHT .apk file from the Android’s download folder.5. Start INSIGHT, from the Android device App Drawer.6. The Configuration Not Found screen will display.7. Select the Assign Device to ORG Unit button, enter the ORG

Unit ID, Select Add, then Register.8. The System Readiness Check launches, review the tests and

make any changes to the Device Toolkit settings, as needed.

Questions