solving the mystique solving the mystique of interviewing of interviewing

24
SOLVING THE MYSTIQUE SOLVING THE MYSTIQUE OF INTERVIEWING OF INTERVIEWING

Upload: eustacia-day

Post on 04-Jan-2016

249 views

Category:

Documents


14 download

TRANSCRIPT

Page 1: SOLVING THE MYSTIQUE SOLVING THE MYSTIQUE OF INTERVIEWING OF INTERVIEWING

SOLVING THE MYSTIQUE SOLVING THE MYSTIQUE OF INTERVIEWINGOF INTERVIEWING

Page 2: SOLVING THE MYSTIQUE SOLVING THE MYSTIQUE OF INTERVIEWING OF INTERVIEWING

2

THE OPPORTUNITYTHE OPPORTUNITY

Always Be Ready to Interview Always Be Ready to Interview Could Be Casual or FormalCould Be Casual or Formal Could Be in a Store or On a Street CornerCould Be in a Store or On a Street Corner Could Be at Work or a Social AffairCould Be at Work or a Social Affair Could Be at a Professional or Fun EventCould Be at a Professional or Fun Event First Impressions Really CountFirst Impressions Really Count

Your Next Your Next ““BossBoss”” May Be Beside You May Be Beside You - At An Unexpected Time Or Place- At An Unexpected Time Or Place

Page 3: SOLVING THE MYSTIQUE SOLVING THE MYSTIQUE OF INTERVIEWING OF INTERVIEWING

3

APPROACHAPPROACH

Personal PreparationPersonal PreparationModes of InterviewingModes of InterviewingThree Employer ConcernsThree Employer ConcernsFive Critical QuestionsFive Critical QuestionsSeven Types of InterviewsSeven Types of InterviewsExperiences in InterviewsExperiences in InterviewsYour ReadinessYour ReadinessThe InterviewThe InterviewClosing the InterviewClosing the InterviewPost Interview ActionsPost Interview ActionsThe Interview AftermathThe Interview Aftermath

Page 4: SOLVING THE MYSTIQUE SOLVING THE MYSTIQUE OF INTERVIEWING OF INTERVIEWING

4

PERSONAL PREPARATIONPERSONAL PREPARATION

Appearance and Attitude Do Count!Appearance and Attitude Do Count!What Are My Strengths and Weaknesses?What Are My Strengths and Weaknesses?What Are The Things I Do Well?What Are The Things I Do Well?What Are The Things I Like To Do?What Are The Things I Like To Do?What Are The Things I Dislike Doing?What Are The Things I Dislike Doing?What Are My Satisfiers, Constraints and What Are My Satisfiers, Constraints and

Needs?Needs?What Excites Me?What Excites Me?How Do I Measure Success?How Do I Measure Success?What Kind of Person Am I?What Kind of Person Am I?

Page 5: SOLVING THE MYSTIQUE SOLVING THE MYSTIQUE OF INTERVIEWING OF INTERVIEWING

5

What Kind Of Person Am I?

An 8-5 PersonAn 8-5 Person An Introvert or ExtrovertAn Introvert or Extrovert High Energy or Low EnergyHigh Energy or Low Energy A Leader or FollowerA Leader or Follower Easily Bored or a Hater of RoutineEasily Bored or a Hater of Routine Always "Up" or Easily Dismayed Always "Up" or Easily Dismayed Uninterested or UntestedUninterested or Untested A Risk TakerA Risk Taker

Page 6: SOLVING THE MYSTIQUE SOLVING THE MYSTIQUE OF INTERVIEWING OF INTERVIEWING

6

MODES OF INTERVIEWINGMODES OF INTERVIEWING

Telephone ScreeningsTelephone Screenings On-Campus InterviewOn-Campus Interview On-Site InterviewOn-Site Interview Off-Site InterviewOff-Site Interview Third PartyThird Party Facility VisitFacility Visit

Page 7: SOLVING THE MYSTIQUE SOLVING THE MYSTIQUE OF INTERVIEWING OF INTERVIEWING

7

THREE EMPLOYER CONCERNSTHREE EMPLOYER CONCERNS

Skill ConcernsSkill Concerns• Can you do the job?Can you do the job?

Personal Characteristics ConcernsPersonal Characteristics Concerns• Will you do the job?Will you do the job?• Will you get along well with others?Will you get along well with others?• Are you manageable?Are you manageable?

Money ConcernsMoney Concerns• Can the company afford you?Can the company afford you?

Page 8: SOLVING THE MYSTIQUE SOLVING THE MYSTIQUE OF INTERVIEWING OF INTERVIEWING

8

FIVE CRITICAL QUESTIONSFIVE CRITICAL QUESTIONS

What Do You Consider Your Weaknesses?What Do You Consider Your Weaknesses? What Do You Consider Your Strengths?What Do You Consider Your Strengths? Describe a Failure in Your Professional LifeDescribe a Failure in Your Professional Life Describe a Success in Your Professional Describe a Success in Your Professional

LifeLife Why Are You Leaving Your Current Why Are You Leaving Your Current

Position?Position?

Page 9: SOLVING THE MYSTIQUE SOLVING THE MYSTIQUE OF INTERVIEWING OF INTERVIEWING

9

SEVEN TYPES OF INTERVIEWSSEVEN TYPES OF INTERVIEWS

Layered Questions InterviewLayered Questions Interview• Series of questions designed to gather Series of questions designed to gather

information about the information about the ““Three Employer Three Employer ConcernsConcerns””

Performance/Role Play InterviewPerformance/Role Play Interview• Candidate role-plays job functions to Candidate role-plays job functions to

assess specific skillsassess specific skills Stress InterviewStress Interview

• Intended to put candidate under stress Intended to put candidate under stress and assess reactionsand assess reactions

Page 10: SOLVING THE MYSTIQUE SOLVING THE MYSTIQUE OF INTERVIEWING OF INTERVIEWING

10

SEVEN TYPES OF INTERVIEWSSEVEN TYPES OF INTERVIEWS

Informal InterviewInformal Interview• Intended to get the candidate to reveal Intended to get the candidate to reveal

more information than they might more information than they might otherwiseotherwise

Reverse Role InterviewReverse Role Interview• The candidate becomes the interviewerThe candidate becomes the interviewer

Assessment Instruments InterviewAssessment Instruments Interview• Various types of techniques are used to Various types of techniques are used to

determine if candidate is a good fitdetermine if candidate is a good fit

Page 11: SOLVING THE MYSTIQUE SOLVING THE MYSTIQUE OF INTERVIEWING OF INTERVIEWING

11

SEVEN TYPES OF INTERVIEWSSEVEN TYPES OF INTERVIEWS

Combination InterviewCombination Interview• A combination of two or more interviewsA combination of two or more interviews

Page 12: SOLVING THE MYSTIQUE SOLVING THE MYSTIQUE OF INTERVIEWING OF INTERVIEWING

12

EXPERIENCES IN INTERVIEWSEXPERIENCES IN INTERVIEWS

Committee or Group InterviewCommittee or Group Interview Committee Broken Into Smaller GroupsCommittee Broken Into Smaller Groups Face-to-faceFace-to-face Assessment TestingAssessment Testing Screening (Drug, Polygraph, Background Screening (Drug, Polygraph, Background

Check)Check) Oddball Requests (Presentations, Oddball Requests (Presentations,

Description of Box, Billboard)Description of Box, Billboard)

Page 13: SOLVING THE MYSTIQUE SOLVING THE MYSTIQUE OF INTERVIEWING OF INTERVIEWING

13

YOUR INTERVIEW READINESSYOUR INTERVIEW READINESS

Understand Yourself Understand Yourself • Likes & dislikes Likes & dislikes • Things I like to do Things I like to do • Things I do wellThings I do well• Goals & objectivesGoals & objectives• Personal driversPersonal drivers

Gain Company's Vital Signs Gain Company's Vital Signs Research Your Interviewers and Company Research Your Interviewers and Company

Officers Officers

Page 14: SOLVING THE MYSTIQUE SOLVING THE MYSTIQUE OF INTERVIEWING OF INTERVIEWING

14

YOUR INTERVIEW READINESS YOUR INTERVIEW READINESS

List Your QuestionsList Your Questions Keep One In Your Keep One In Your ““Back PocketBack Pocket””

• What is company mission?What is company mission?• What is company culture?What is company culture?• What is work environment? What is work environment? • Explain org chart & responsibilities Explain org chart & responsibilities • What is it like to work here?What is it like to work here?• How do I fit in? How do I fit in? • How do you plan my intake?How do you plan my intake?• Other Other –– perhaps personal needs perhaps personal needs

Page 15: SOLVING THE MYSTIQUE SOLVING THE MYSTIQUE OF INTERVIEWING OF INTERVIEWING

15

Are You Excited? . . . Are You Excited? . . .

You’d Better Be!You’d Better Be!

YOUR INTERVIEW READINESS YOUR INTERVIEW READINESS

Page 16: SOLVING THE MYSTIQUE SOLVING THE MYSTIQUE OF INTERVIEWING OF INTERVIEWING

16

THE INTERVIEWTHE INTERVIEW

Knock Off The AnxietyKnock Off The Anxiety•Gain a fun mindset and exude confidenceGain a fun mindset and exude confidence•First impressions countFirst impressions count

Turn Off Your Communications GearTurn Off Your Communications GearRead Your Interviewer Read Your Interviewer

•Who will talk most?Who will talk most?•Introvert vs. extrovert?Introvert vs. extrovert?•Make him/her be the talkerMake him/her be the talker•Understand their role and how they fit inUnderstand their role and how they fit in•Is he/she excited about this?Is he/she excited about this?

Page 17: SOLVING THE MYSTIQUE SOLVING THE MYSTIQUE OF INTERVIEWING OF INTERVIEWING

17

THE INTERVIEWTHE INTERVIEW

If In Their Facility If In Their Facility • Ask for time with associateAsk for time with associate• Ask for lunch in cafeteriaAsk for lunch in cafeteria• Keep eyes & ears openKeep eyes & ears open• Listen to gossip Listen to gossip –– what do they talk what do they talk

about?about?• Be shown your workplaceBe shown your workplace• Have a facility tour Have a facility tour • Is this a cheerful place?Is this a cheerful place?

Page 18: SOLVING THE MYSTIQUE SOLVING THE MYSTIQUE OF INTERVIEWING OF INTERVIEWING

18

THETHE INTERVIEW INTERVIEW

This is a two-way processThis is a two-way process Be Honest, Sincere and Ethical Be Honest, Sincere and Ethical Be Gracious, Show Interest Be Gracious, Show Interest

•Your interviewer may hate to Your interviewer may hate to interview; could be a great companyinterview; could be a great company

Don't Try To Overwhelm Or Fake Don't Try To Overwhelm Or Fake Anyone With Your Knowledge or Your Anyone With Your Knowledge or Your Measurement of Personal Self-Worth Measurement of Personal Self-Worth (Super-sized Ego)(Super-sized Ego)

•They could be the sharpest knife in They could be the sharpest knife in the drawer or a power brokerthe drawer or a power broker

Page 19: SOLVING THE MYSTIQUE SOLVING THE MYSTIQUE OF INTERVIEWING OF INTERVIEWING

19

THE INTERVIEWTHE INTERVIEW

Observe, Listen, ObserveObserve, Listen, Observe• Place clean or cluttered?Place clean or cluttered?• Are people happy?Are people happy?• Rest room conversation?Rest room conversation?

Do You Want to Work Here?Do You Want to Work Here?

Page 20: SOLVING THE MYSTIQUE SOLVING THE MYSTIQUE OF INTERVIEWING OF INTERVIEWING

20

CLOSING THE INTERVIEWCLOSING THE INTERVIEW

Clarify Job Responsibilities and Your Clarify Job Responsibilities and Your AccountabilitiesAccountabilities

Review Your Related QualificationsReview Your Related Qualifications Assure Mutual Assure Mutual ““Understanding of Understanding of

ExpectationsExpectations”” –– Yours and Theirs Yours and Theirs Ask Other Job Related QuestionsAsk Other Job Related Questions

• What are the measures of success for What are the measures of success for the position?the position?

• What are your immediate goals for the What are your immediate goals for the position?position?

Page 21: SOLVING THE MYSTIQUE SOLVING THE MYSTIQUE OF INTERVIEWING OF INTERVIEWING

21

CLOSINGCLOSING THE INTERVIEWTHE INTERVIEW

Ask Your Ask Your ““Back PocketBack Pocket”” Question Question Ask If There Will Be Other InterviewsAsk If There Will Be Other Interviews

• What is the next step?What is the next step? Ask for a Business Card From Each Ask for a Business Card From Each

Person With Whom You InterviewedPerson With Whom You Interviewed Always Leave on a Positive, Assuming, Always Leave on a Positive, Assuming,

Winning NoteWinning Note

Page 22: SOLVING THE MYSTIQUE SOLVING THE MYSTIQUE OF INTERVIEWING OF INTERVIEWING

22

CLOSING THE INTERVIEWCLOSING THE INTERVIEW

What NOT To Do:What NOT To Do:• DonDon’’t ask about salary or benefits before t ask about salary or benefits before

the employer doesthe employer does• DonDon’’t call into question the employert call into question the employer’’s s

ethicsethics• DonDon’’t ask for an evaluation of your t ask for an evaluation of your

interviewing skillsinterviewing skills• DonDon’’t be negativet be negative

Page 23: SOLVING THE MYSTIQUE SOLVING THE MYSTIQUE OF INTERVIEWING OF INTERVIEWING

23

POST INTERVIEW ACTIONSPOST INTERVIEW ACTIONS

Follow-up CommunicationsFollow-up Communications• Oral and writtenOral and written

Position Acceptance/RejectionPosition Acceptance/Rejection• Oral and writtenOral and written

Human Resources OrganizationHuman Resources Organization• Do not circumnavigate them Do not circumnavigate them

unless you have prior approvalunless you have prior approval from themfrom them

Page 24: SOLVING THE MYSTIQUE SOLVING THE MYSTIQUE OF INTERVIEWING OF INTERVIEWING

24

THE INTERVIEW AFTERMATHTHE INTERVIEW AFTERMATH

ThisThis IsIs AA PracticePractice Session Session ––ThisThis IsIs NotNot TheThe EndEnd OfOf TheThe WorldWorld !! !!

AlwaysAlways BeBe MindfulMindful – –

THIS EMOTIONAL EXPERIENCE, THIS EMOTIONAL EXPERIENCE, REGARDLESS OF OUTCOME, IS ONLY A REGARDLESS OF OUTCOME, IS ONLY A SPEED BUMP IN YOUR CAREER PROCESSSPEED BUMP IN YOUR CAREER PROCESS