social media - building the triangle of trust
DESCRIPTION
Slides from my talk for Enterprising Women held at Writtle College - on getting started with Social MediaTRANSCRIPT
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BUILDING THE TRIANGLE OF TRUST
Getting Started In Social MediaGetting Started In Social MediaGetting Started In Social MediaGetting Started In Social MediaPresentation to Enterprising WomenPresentation to Enterprising WomenPresentation to Enterprising WomenPresentation to Enterprising Women
21212121stststst July 2010July 2010July 2010July 2010
WrittleWrittleWrittleWrittle CollegeCollegeCollegeCollege
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ABOUT ME
� Small Business & Social Media Coach
� Founder of Resolution Coaching & The Virtual Business Genie
� Background 25 years in Public & Private Sector
� Published Author� Published Author
� Trained with Paul McKenna & Richard Bandler
� Once Abseiled off County Hall For Charity
� Near Death Experience in 1995
� Gt Grandfather Broke Steam Train Speed Record in 1934 with The Flying Scotsman
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WHAT WE’LL COVER THIS MORNING
��Why do you want to use Social Media?Why do you want to use Social Media?
��What is Social Media?What is Social Media?
�� LayingLaying the foundationsthe foundations
WhatWhat platforms?platforms?��WhatWhat platforms?platforms?
��More about More about FacebookFacebook / Twitter / Linked In/ Twitter / Linked In
�� Rules Of EngagementRules Of Engagement
�� Q & AQ & A
�� Next StepsNext Steps
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THE ROAD TO CREDIBILITY/CLIENTS/CASH
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WHY USE SOCIAL MEDIA?
��Build a BrandBuild a BrandBuild a BrandBuild a BrandBuild a BrandBuild a BrandBuild a BrandBuild a Brand
��Generate LeadsGenerate LeadsGenerate LeadsGenerate LeadsGenerate LeadsGenerate LeadsGenerate LeadsGenerate Leads
��Promote A BookPromote A BookPromote A BookPromote A BookPromote A BookPromote A BookPromote A BookPromote A Book
Lead A CauseLead A CauseLead A CauseLead A CauseLead A CauseLead A CauseLead A CauseLead A Cause��Lead A CauseLead A CauseLead A CauseLead A CauseLead A CauseLead A CauseLead A CauseLead A Cause
�� Increase Your TrafficIncrease Your TrafficIncrease Your TrafficIncrease Your TrafficIncrease Your TrafficIncrease Your TrafficIncrease Your TrafficIncrease Your Traffic
��Raise Your ProfileRaise Your ProfileRaise Your ProfileRaise Your ProfileRaise Your ProfileRaise Your ProfileRaise Your ProfileRaise Your Profile
��Sell More Products Sell More Products Sell More Products Sell More Products Sell More Products Sell More Products Sell More Products Sell More Products
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WHAT IS SOCIAL MEDIA?
ShareShareCreateCreate
Convert/MeasureConvert/Measure DiscussDiscuss
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LAYING THE FOUNDATIONS
ProductSocial Media
Process
USP
Website You
Strategy Conversion
Measure
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WHAT PLATFORMS?
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Core concept is good Core concept is good ––Core concept is good Core concept is good ––not a silly place where not a silly place where you meet old friends for you meet old friends for
a stupid chata stupid chat
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PRINGLES / COCA COLA / ADIDAS / RED BULL
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Inform Others Help Others
Share Amusing Stuff Be Interested
Have An Opinion Be Controversial
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TWITTER TELECLASS!
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Create Your Profile
Upload CV Picture
Make Connections
Join Groups Discuss
Use The Magic E-mail
Don’t Spam Be Yourself
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RULES OF ENGAGEMENT
It’s Conversational
Serving Without Selling
Stop Flogging Your Stuff
Don’t Abuse Abuse Abuse Abuse Be
RESPECTFULIt’s A Two Way
Thing
Don’t Abuse Abuse Abuse Abuse The
Relationship
TONE: Think Service
TIMING: Respond Quickly
It’s A Long Long Long Long Term Term Term Term
Commitment
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OTHER RECOMMENDATIONS
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Pick 2Pick 2Pick 2Pick 2----3 social media sites 3 social media sites 3 social media sites 3 social media sites that are active in your niche that are active in your niche that are active in your niche that are active in your niche
and focus on them rather than and focus on them rather than and focus on them rather than and focus on them rather than and focus on them rather than and focus on them rather than and focus on them rather than and focus on them rather than spreading yourself too thin spreading yourself too thin spreading yourself too thin spreading yourself too thin
cross every available networkcross every available networkcross every available networkcross every available network
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DON’T LET SOCIAL MEDIA TAKE
OVER YOUR LIFE
Create A Social Media
Timetable
Beware of Distraction
Remind yourself what you want to get out of this
Use Social Media As Part of Your Marketing
Do What Suits Your Personality
Enjoy It, Have Fun And Share
The Love
Measure
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Q & A
Write Down Your 3 Write Down Your 3 Write Down Your 3 Write Down Your 3
Biggest Social Media Biggest Social Media Biggest Social Media Biggest Social Media Biggest Social Media Biggest Social Media Biggest Social Media Biggest Social Media
ChallengesChallengesChallengesChallenges
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NEXT STEPS
� Create a password schedule
� Register a profile
� Create a unique bio (save it/review it)
� Upload a photograph (don’t keep changing)� Upload a photograph (don’t keep changing)
� Set up automation for your updates
� Set up applications
� Be consistent
� Keep learning
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'Markets consist of 'Markets consist of 'Markets consist of 'Markets consist of
human beings, not human beings, not human beings, not human beings, not
demographic demographic demographic demographic demographic demographic demographic demographic
sectors‘sectors‘sectors‘sectors‘
“The Cluetrain Manifesto” –
Rick Levine
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CONCLUSION
Register for the following:Register for the following:Register for the following:Register for the following:----
� Teleclass with Mark Shaw� Teleclass with Mark Shaw
� Join The Social Media Surgery
� Register For 20 Free Social Media Videos
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WHERE CAN YOU FIND ME?
�@dashwood
� www.7coreprinciples.co.uk
www.resolutioncoaching.co.uk� www.resolutioncoaching.co.uk
� Flickr.com
� You Tube
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THANK YOU
More Information
www.resolutioncoaching.co.uk
www.virtualbusinessgenie.comwww.virtualbusinessgenie.com
01376 33469201376 33469201376 33469201376 334692