social media action plan for small business

27
Small Business Social Media Action Plan

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Maximum impact results for minimal cost. 5-step action plan to ensure best results from small business social media campaigns. Presented by Maria Peagler, founder of SocialMediaOnlineClasses.com at Digital Atlanta 2011

TRANSCRIPT

Page 1: Social Media Action Plan for Small Business

Small BusinessSocial Media

Action Plan

Page 2: Social Media Action Plan for Small Business

Presented by:

Maria Peagler@SM_OnlineClass

www.socialmediaonlineclasses.com#DigitalATL

Page 3: Social Media Action Plan for Small Business

1. Who is your

audience?1. Who are your customers?

Five Step Action Plan:Maximum Impact for Minimal Cost

Page 4: Social Media Action Plan for Small Business

1. Who is your

audience?

1. Stay Close to Customers

Page 5: Social Media Action Plan for Small Business

1. Who is your

audience?

“Any effort that is not absolutely necessary

for learning what customers want should be eliminated.”

— Eric Reis, The Lean Startup

Page 6: Social Media Action Plan for Small Business

1. Who is your

audience?

2. Develop a Strategy

Page 7: Social Media Action Plan for Small Business

1. Who is your

audience?

Who are your customers?

Page 8: Social Media Action Plan for Small Business

What are you selling?

Page 9: Social Media Action Plan for Small Business

3. Where is your audience?

Page 10: Social Media Action Plan for Small Business

When & how often will you contact them?

Page 11: Social Media Action Plan for Small Business

Why should they choose you over your competition?

Page 12: Social Media Action Plan for Small Business

How will you engage with them?

Page 13: Social Media Action Plan for Small Business

1. Who is your

audience?

3. Develop an Action Plan

Page 14: Social Media Action Plan for Small Business

Develop a deep presence on one social platform at a time

Page 15: Social Media Action Plan for Small Business

Develop blog/website content firstDevelop a deep presence

Then add primary social network

MY BLOG

Page 16: Social Media Action Plan for Small Business
Page 17: Social Media Action Plan for Small Business

4. Execute Your Action Plan

Page 18: Social Media Action Plan for Small Business

Keep it simple

Page 19: Social Media Action Plan for Small Business

64 Marketing Tactics

•Randomly select one technique from each category

•Combine for innovative marketing

•Over 4 MILLION unique campaigns possible

Page 20: Social Media Action Plan for Small Business

Tools for improving your efficiency:Hootsuite

TwitterfeedPosterous

iContact

Page 21: Social Media Action Plan for Small Business

5. Measure Your Results

Page 22: Social Media Action Plan for Small Business

How to measure? UseInsights provided by network

Page 23: Social Media Action Plan for Small Business

Track sales over same period

Page 24: Social Media Action Plan for Small Business

Download slides & worksheets here:

bit.ly/digitalATL

or

Scan QR code:

Page 25: Social Media Action Plan for Small Business
Page 26: Social Media Action Plan for Small Business

Maria Peagler@SM_OnlineClass