so, what’s different about us? · 2020. 10. 15. · free ingoing and outgoing inspections each...

So, what’s different about us? For starters we care for your

property as we would our own

Tuscancity is the only Property management company that has been founded on the

ethos of aligning the goals of the landlord and the management company.

How do we make sure that

we are the very best property

management company in

Auckland CBD and City Fringe?

We know what landlords top

complaints are and we are

determined that addressing

these complaints will make us

stand tall in this market.

We have identified

Communication, Promptness,

Care and Attention.

Here is how we deal with these

service aspects in our strategy:

We will COMMUNICATE with

you immediately and directly

with any and every aspect of

your property. We treat your

property as if it is our own and

we would want to know what is

going on.

And yes, we will tell you

PROMPTLY. Our market

knowledge is exceptional;

we have years of combined

property experience.

Page 1

This allows us to be

PROACTIVE in this fluid market

and adjust to the current

situation on a daily basis,

always considering your best

interest.

We have a passion for this

business that we have created

from nothing, built property-

by-property. We put utmost

care and attention in all the

details that make property

management work. When your

tenant does not pay their rent

we will take action immediately.

Our managers are incentivised

to have ZERO ARREARS.

At Tuscancity 12 month

tenancies are the norm, with

vacate dates in late January/

early February to maximize

the time when there is highest

tenant demand – this can result in a 15% increase in your rental

return.

We are landlords too... As landlords ourselves we know that resent the small hidden on charges that other companies may charge

As well as giving you great service, we also want to look after your pocket, so you are a happy landlord and continue to bring us more business.

We love to keep things simple and we are sure you do too. How about an 8.5% + GST flat service fee with no hidden costs?

Our 8.5% + GST fee will

include:

●No charge for tenant credit/

reference checks. Other

companies charge $25 +

GST.

●No service fee on

maintenance - others charge

up to 10% + GST - hundreds

of dollars per annum.

●No charge for paying your

bills such as invoices, water

and council rates – others

charge $5 per bill.

●No postage and sundry

charges – these are the odd

little unexplained charges

that pop up each month.

●No extra charge if your

property is furnished.

●Tuscancity also offers a free

appraisal for your property or

a new investment property

you are thinking of buying.

●Free ingoing and outgoing

inspections each time a

tenant vacates.

●A regular 3 monthly

inspection schedule allows

us to monitor the tenants and

condition of the property and

keep insurance companies

happy with regular reports

emailed to you. With two

free inspections included

per year, and a twice yearly

charge of just $49 + GST for

the additional.’

●Tuscancity web site and

facebook advertisings will

be completely free and only

Trademe advertising for

feature listing will be charged

to the owner at a discounted

rate of $49 + GST for base

listing plus $89 + GST for

premium listing for 2 weeks.

●These collective savings add

up to hundreds of dollars

annually.

We are truly determined

to make a difference in

this market, so give us

a call or send an email

today and see what

difference a real passion

for your property can

make!

Page 2

See how you can save...

The pie charts below show a comparison between annual costs charged by a

standard property management company and Tuscancity Property Management

Limited, based on a $400pw property.

Standard Management Company:

$2,672 per annum

Tuscancity Property Management Limited:

$2,112 per annum

Set fee 8.5%

Management fee

Tenancy fees

Maintenance

Page 3

Two inspections per year

Advertising

Admin & disbursement

Tuscancity management costs:

Based upon a fixed

management fee at 8.5% plus

GST on a $400pw property.

This includes all of the above

charged by a standard property

management company. All

charges are completely tax-

deductible and we will not

increase the commission

Set fee of 8.5% with minimal additional charges

rates as long as you are

with us. Your savings will be

even greater if your property

achieves a higher weekly rent.

This chart is based on two free

inspections and advertising on

our website.

Keeping things simple.

The graph below demonstrates the annual costing differences between

Tuscancity Limited and competing property management companies, based

on a $400pw property.

3000 $2,820

$2,715 $2,608

$2,545 2500

$2,198 2000

1500

1000

500

A B C D Tuscancity

Management fee

Tenancy fees

Maintenance

Two inspections per year

Advertising

Admin & disbursement

Set fee of 8.5% with minimal additional charges

$N

ZD

Ma

na

ge

me

nt fe

e 9

.75

%

Ma

na

ge

me

nt fe

e 9

%

Ma

na

ge

me

nt fe

e 8

.5%

Ma

na

ge

me

nt fe

e 8

.5%

Se

t fe

e 8

.5%

“Aaron, you really manage as if the

apartment is yours, this is a good way

to do business. You will go very far,

and I hope you remain the same!” S. Levin

“Aaron when we didn’t know much about the apartment market

in Auckland your help and advice comforted us and we know we made the right decision to choose you as our property manager”

S. & P. Patrick

Meet our team Aaron Oguz Managing Director

Page 5

Not only will you benefit

from Aaron’s passion,

care and attention in

the management of

your properties, you will

also benefit from his

years of property related

experience.

In 2000 Aaron obtained

his license as a Real

Estate sales broker

and property manager

in Boston, USA where

he worked for 3 years

with many tenants and

landlords coming from

different backgrounds.

He has been in the real

estate industry for three

years in the US and over

eleven years in New

Zealand, specialising

in the Central Auckland

market.

Aaron is passionate

about his work and

is focused on getting

the best results for his

clients.

Aaron’s interests include

sports, and he was a

professional soccer

player competing in

Europe, the United

Kingdom, and the United

States for 8 years, also

completing a degree

in Sports and Leisure

Management in the USA.

Aaron also speaks

German and his native

language, Turkish.

If you would like to find

out more about our

services, please get in

touch...

Email: Aaron@tuscancity.

co.nz

Mobile: +64 21 664 192

Ayse Tezel Rental Department Manager

.

.

.

.

.

.

Seven BIG reasons we think you

should use Tuscancity’s property

management services:

Excellent communication with a very dedicated Managing

Director and Tuscancity team.

Hands on approach to maximise rental return.

Carefully selected and background checked tenants

with long term leases.

Standard management fee of 8.5% inclusive – much

better value than competitors.

We are landlords too – both our company director Aaron

Oguz and members of the Tuscancity team – and thus we

know how to put our landlord’s best interests first.

Market knowledge – with over 10 years combined

experience in the property industry.

We are PROACTIVE.

Our Partners

Page 6

Tuscancity Property

Management Limited

Southern Cross Building,

Level 4, 59-67 High Street,

Auckland CBD, 1010.

PO Box 105-942, Auckland

City 1143

Tel: +64 21 664 192

Email: [email protected]

T U S C A N C T Y w w w . t u s c a n c i t y .c o . n z

mailto:[email protected]

Tuscancity // PO Box 105-942, , 1143 // Tel. 021664192

© The Tenancy Practice Service Ltd 2016 | TPS Version 6.0 | www.tenancy.co.nz

2

12

Management Agreement Management Start Date

Address of Property

Rent Per Week

The address of the property is considered "the workplace" and "same matter" under section 34 of the Health and Safety at

Work Act 2015.

Minimum Tenancy Term

Periodictenancy | fixed term Minimum term or until

Notices

The agent may at the agent's sole discretion increase any and all charges herein by giving the owner calendar

months notice in writing to the owners address for service.

This authority may be terminated by either party on month's notice in writing and shall be sufficiently served by

being delivered or posted to the address for the owner referred to in this authority and in respect of the agent, to the agent's

current business address.

Owners / PCBU Details

Full name of owner

Physical Address For Service

Alternate Address For Service

Email Address For Service

Phone

Place of work

Mobile

Work phone

Bank account name

Bank

Account No

Branch Town/City

Ref

Agents / PCBU Details

Property management firm name Tuscancity Office phone

Business address Southern Cross Building, Level 4, 59-67 High Street, Auckland CBD, 1010.

Property managers name

Phone

Property managers name

Phone

Mobile Email Address

Mobile Email Address

Bond, Inspections and Maintenance

Bond $ being 4 weeks rent

Inspection frequency

Necessary repairs up to the value of

Optional renovations

$ 1 weeks rent + GST

$ + GST

http://www.tenancy.co.nz/



Lawns Tenant | Owner

250.00

Rates of remuneration

In consideration of you performing the above duties I / We agree that you shall be

entitled to be paid for your services as follows:

8.5 % + GST on all rents collected.

$ + GST on attending mediations or hearings.

$ 1 week rent + GST Letting Fee (Charged at the start of each tenancy)

% + GST of the cost of arranging and/or

- supervising, repairs, maintenance or renovations.

- for each award of exemplary damages against the tenant(s).

$ 49.00

$ 150.00

$ -

$ 49.00

+GST basic listing per tenancy

+89.00+GST Premium listing

+ GST Lease renewal (or any amendments to contracts)

+GST Initial detailed Property Condition Report.

*Two free inspections included. Two

additional inspections charged at $49.00

twice a year.

Misc Rates

$ $

$ $

Insurance details - If any Body Corporate details - If any

Has theownersuppliedacopyofwhatisexpectedbythe

insurancecompany of the Landlord/ PropertyManagerto

ensure they comply with the policy terms. (not following this

requirement may lead to declinature).

Body corporate details for insurance purposes.

Please supply the body corporate rules.

Meter number Reading Date Monitored Liability

Power

Tenant | Owner

Gas

Tenant | Owner

Water

Tenant | Owner

Chimney Sweep Usable - YES | NO Tenant | Owner

Gardens

Tenant | Owner

Smoke Alarms

Asmokealarmwithin 3mofallbedrooms YES NO

Total number of alarms at the property

At leastonesmokealarmperstorey/ level YES NO

Date batteries were last changed

If the requirements for smoke alarms are not met, then they will be installed at the owners cost.

Insulation Statement: Floor YES NO Ceiling YES NO Walls YES NO

Describe the insulation and its condition. Include the R rating, type, location and conditionOR outline any information you have

not been able to obtain and why.

Canyou confirmtheminimum ceilingandunderfloor insulationR-valuesfor your regionhave beenmet?

The landlord has made all reasonable efforts to obtain information on the current level of insulation at the property.

YES NO

Signature of Landlord Date

+ GST Inspection fee.




Property Information

General Property Details

Room Information/chattels

Lounge/Dining

Bedrooms

Bathrooms

Ensuites

Garage

Carport

Kitchen

Lawn/Deck/Fenced

Construction Materials

Body Corporate

Number of Keys

Furnished/unfurnished

Building manager contact

Gardens

Driveways and paths

NOTES

NOTES

NOTES

YES NO

Is the property on the market for sale?

If yes, has the tenant received a written notice under S.47?

Are pets permitted?

Are smokers permitted?

Do you wish to have a contractor maintain the grounds?

If you have a swimming pool/spa do you wish to have the owner maintain it?

If you have a swimming pool/spa do you wish to have a contractor maintain it?

Is the telephone connected and still in owners name?

Does the property comply with town planning and building consents?

Are there any matters, peculiar to the property, of which you are aware and which might adversely affect the

management of the property?

Does the property have a functioning fire alarm / escape systems?

Doesthepropertycomplywithallbuildings, healthandsafetyenactmentsastheyapplytothepremises?

Has the property been tested for meth contamination? If yes, what was the test date?

Age of carpet (if known)

NOTES

NOTES




Landlord may terminate this agreement with twelve months notice, in writing, to Tuscancity.

Exclusivity - The management of this property is to be exclusively provided by Tuscancity Property Management until the end of the fixed term period. If the owner sells the property or stops using Tuscancity's services during the term of this contract, all commission must be paid in full to Tuscancity Property Management by the owner should the new purchaser not

require the services of Tuscancity Property Management.

I / We hereby appoint the previously stated agent to act as my / our agent and Property

Manager (hereinafter called "the agent" on the terms and conditions set out below with

respect to the property details and other matters referred to in the property details

schedule (which schedule shall form part of this rental management agreement).

and I / We authorise and instruct you:

To recite our names on any tenancy agreement you prepare on our behalf,

To use your style of tenancy agreementand in thatagreement to prohibit the tenantfrom

assigning , subletting, or parting with possession of the tenancy premises atany time.

To advertise for tenants and to select the best applicant on merit and when necessary or

appropriate to sign tenancy agreements on my / our behalf.

If the agentcompletes the processof advertising, receiving and perusing applications,

checked references and has otherwise facilitated the introduction of a suitable tenant, then

at that time and before the tenanthas signed a written tenancy agreementwith the agent

and the owner withdraws the property from the rental market for any reason, then the

owner shall be liable to pay the agent a letting fee and advertising costs incurred equivalent

to the amount lost by reason of the owners withdrawal of the property from the market.

Inspections - To complete a property inspection report at the beginning and end of each

new tenancy.

To inspect theproperty, atthe stated inspection frequencyand to make a written reportof

the inspection.

Bond - To collect a Bond equivalent to the below stated amount weeks rent and to pay the

same to Tenancy Services - Ministry of Business Innovation and Employment within 23

working days of receipt and to refund to the tenant at the end of the tenancy any part of the

bond as is in your judgement is appropriate.

Rent - To collect rental payments as and when they fall due for payment.

To reviewtherentonaregularbasisand to recommend theappropriate market rent.

To take allreasonable steps to compelpaymentofoutstanding rentand to enforceother

terms and conditions of the tenancy agreement.

Mediation and Tenancy Tribunal Hearings - To take any action and or commence any

application to the Tenancy Tribunal and in your sole judgement to resolve any dispute with

the tenantbynegotiation orbyattending mediation orbyattending the Tenancy Tribunal.

Asowner I / We acknowledgethat I /weareboundby mediated ordersand Tenancy

Tribunal decisions facilitated by the agent on my / our behalf.

Enforcement - The owner agrees that the agent is not required to enforce money orders

but the agent may do so. The responsibility for enforcing money orders lies with the

Owner.

Expenses - To pay all expenses and regular outgoings authorised by me/us and to account

to us monthly.

Professional Cleaning - The owner will pay for professional cleaners at the end of each

tenancy if required.

Repairs - To effect repairs to the rented property asand when these become necessary

and manage any contractors involved in accordance with the instructions below:

Repairs ordered by the Tenancy Tribunal shall not require my approval.

Repairs in anyemergencysituation or to protectthe propertyortoprotectthe health and

safety of the tenant shall not require my approval.

If the quote or estimate of cost exceeds the monthly credit balance then the owner agrees

to lodge sufficient funds to the agents' account before the work is undertaken.

Monthly Accounting - To deduct from any monies held to my/our credit, your proper

charges and reimbursement for monies spent on my/our account and send me / us the

balanceofanymoniesheld byyou to my/ourcreditbycheque orto creditmy/ourbank

account, together with a financial statement, as soon as possible after your balance date at

the end of each month.

Methamphetamine - It is recommended that a pre-tenancy methamphetamine test is

conducted to insure the property isfree ofcontamination. This testmayalso be used to

assign liability if contamination is found in the future.

Health and Safety - I/we acknowledge that although my property manager will take

reasonable steps to contact me regarding repairs, if it is a Health and Safety matter my

property managerhas a legal duty to getthe matter resolved. Myproeprty manager may go

ahead and have the repairs completed at my cost.

I / We acknowledge that;

Byentering thisagreementthe agentdoesnotaccept liability fordamage done to the

property by the tenant or any other person nor does the agent accept liability for the

tenants failure to carry out any term of the tenancy agreement.

The agent does not accept liability for any damage done by any contractor.

I / We indemnify the agent against all actions/claims/costs and expenses whatsoever, which

may betakenor made againsttheagent in thecourseof andarisingoutoftheproper

performance of the agents duties as the property manageror the exercise of any powers,

duties or authorities contained in this management authority.

If we instruct the agent not to rent the property at any time during the duration of the

authority, then we agree to pay the agentscommission, as if the property was rented, at

the same rate of commission as the previous month.

If I / We instruct the tenants to pay the rent otherwise than to the agent then the agent may

elect at their sole discretion to treat the management agreement as at an end and to give

notice immediately confirming that decision.

If I / We place the rented property on the market for sale without first advising the agent,

the agent may elect at their discretion to treat the management agreement as at an end

and to give notice immediately confirming that decision.

I / We agree that I / we will not sell the rented property without first advising the manager

in writing. I / We agree that if I / we do sell the property without notification and cause any

loss to the manager, I / we agree to indemnify the manager for any and all costs and losses.

I / We authorise the agent to renew any fixed term or periodic tenancy without our written

instructions provided the agenthas taken all reasonable steps to contactus and has been

unable to obtain our written instructions within any reasonable time frame. All terms and

conditions herein shall transfer to any renewal whether it shall be fora fix term or renewed

on a periodic basis.

If a dispute between the owner and the agent shall arise, and such dispute cannot be

resolved to the satisfaction of the agentthen the agentattheirsole discretion shallhave

the right to terminate this management agreement, forthwith by the agent giving written

notice to the owner in terms of this paragraph.

If the agent shall receive a 14 day notice sent by the tenant, then the agent shall have full

power and authority to remedy the complaint contained in the 14 day notice, whether or

not I / We concur with the agent. If the owner shall give the agent instructions thatconflict

with the agents proposed remedy of the 14 day notice then the agent may at the agent's

sole discretion treat such conflicting instructions as grounds to terminate the management

agreement, forthwith bytheagentgivingwrittennotice to theowner in terms ofthis

paragraph.

I / We agree that as proprietors of a body corporate unit, to advise the agent immediately

of any change to body corporate rules.

I / We as part owner agree and warrant that I/we have the consent of the other owners to

enter into this management agreement.

I / We confirm thatthe details supplied in this agreementare correctand acknowledge that

I / We havereadandunderstood this management authorityandthat I / We havebeen

supplied with a signed copy.

Collection costs - If at the end of the tenancy there is debt owed by the owner to the

agent, then the owner agrees that the owner be liable for and pay for all costs of recovery

of the debt, which costs shall be collected by a debt collection agency. Costs payable by the

owner shall include, legal fees, debt collection, commissions, fee's and disbursements, and

/or court filing fees and disbursements.

Advertising - The owneragrees to payall advertising costs involved with marketing the

property.

Sale of A Property Management Portfolio - The owner agrees that the property manager

/agent may sellthebusinessportfolio comprisingthe managed propertyandother

properties without requiring the owners consent before the sale but the manager /agent

agrees thathe /she/ it will within 30 days aftersettlement of the sale, advise the owners of

the new managers details.

Termination - Unless the owner has, prior to the termination date of the tenancy

confirmed to the agent that the rental property is to be re-rented for a further period, then

the agent may at the agent's discretion elect that this management agreement shall

terminate contemporaneously with the termination of the tenancy.

Additional Clauses

Signature of owner / PCBU

Signatureofagent/ PCBU Date of agreement

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so, what’s different about us? · 2020. 10. 15. · free ingoing and outgoing inspections each...

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