smartworking at microsoft - the innovation group
TRANSCRIPT
Smartworkingat Microsoft
Alberto LapidariHr Manager, Microsoft Italia
• Compensation, Benefits & Performance Management • Diversity • Talent & Org Capabilities (T&OC) • HR Business Insights • Global HR Operations
Segments
SMS&P9 HR (SMSG: 266)
EPG, PS, WWLP10 HR (SMSG: 1,378)
UNITED STATES
43 HR
1 Country
SMSG: 19,530 (Total: 58,304) WESTERN EUROPE
70 HR
14 Countries
SMSG: 5,301 (Total: 6,826)
LATIN AMERICA
29 HR
20 Countries
SMSG: 2,140 (Total: 2,255)
MIDDLE EAST & AFRICA
21 HR
32 Countries
SMSG: 2,025 (Total: 2,626)ASIA PACIFIC
46 HR
12 Countries
SMSG: 2,578 (Total: 2,891)
INDIA
51 HR
1 Country
SMSG: 4,174 (Total: 6,606)
GREATER CHINA REGION
61 HR
4 Countries
SMSG: 2,687 (Total: 5,294)
JAPAN
34 HR
1 Country
SMSG: 2,061 (Total: 2,378)
CENTRAL & EASTERN
EUROPE
44 HR
26 Countries
SMSG: 2,285 (Total: 3,118)
FRANCE
21 HR
1 Country
SMSG: 1,525 (Total: 1,752)
UNITED KINGDOM
29 HR
1 Country
SMSG: 2,070 (Total: 3,416)
GERMANY
27 HR
1 Country
SMSG: 2,092 (Total: 2,268)
CCG, M&O, OEM17 HR (SMSG: 923)
Services71 HR (SMSG: 14,631)
A&O11 HR (SMSG: 901)
Retail Stores16 HR (SMSG: 2,471)
IT, Finance, WW Ops39 HR (SMSG: 6,186)
CANADA
10 HR
1 Country
SMSG: 1,260 (Total: 1,628)
HR Lead
HRM
EPG, PSHRM
MCS, M&O, DX
HRM
SMS&P, CCG, A&O,
MMDS
HRM
PS, LCA, FIN, GBS
INDUSTRIAL
RELATIONS
COMP & BEN
Sales Community Mgrs Community
Tech Community
DIVERSITY
D&I
Community
ENGAGEMENT &
INTERNAL COMM
L&D
HiPo + Consm.
Communities
STAFFING
TALENT
MGMT
Italy Alumni
Community
HR OPS
6
Microsoft’s Italy Overview
~ 850
Employees
Milan & Rome
A “diverse” world
5% <29 years
34% 30-40
52% 40-50
9% +50
Transformation TrendsHR plays a more
strategic role in
business
performance.
Competition for
talent drives a
more analytical
approach.
Globalization
requires a more
innovative
approach to HR.
Employee
collaboration
becomes even
more critical to
corporate
effectiveness.
Multi-
generational
workforce
demands more
flexible
workstyles.
... to build modern HR at Microsoft
Productivity
Engagement,
Motivation,
Retention
People Care,
Work Life Balance
Time & Cost
Reduction (Travel
& Occupancy)
Less CO2
A New World of Work – WHY
Culture
Workplace
Technology
HR Policy &
Management by
Objectives
Culture & Values
Integrity and
Honesty
Open and
Respectful Self-Critical
Accountable Big Challenges Passion
12
really
“HR should
respect its
heritage, but
shape a future.”
Source: The RBL Group, 2012 HR Competency Model
SocialMobility Data
Cloud, Apps,
Devices
Today’s trends have changed the way in
which everyone, including HR professionals,
think and do their work
Extend workforce productivity to everyone in the organization
Technology: Modernize communications to improve reach
Start Justin
Oren’s Timeline
COMING SOON
24
Key Scenarios in MS Collaboration
HR Policy & Management by Objectives
FOCUS ON
SCORECARD TO DRIVE LONG TERM SUCCESS
WHY
Italy’s MS Poll: Evaluation of the Company’s Status
WHO
• To add value identifying the real focus areas and share best practices
• To have an impact in the segments, listen and engage people
• Italy MS Pool Champs V-Team
• HR Director
WHAT
• Segment Activities
• Communities Activities
• Cross-segment Activities
93% response rate
2005: Home Working & Home Office Policy
2009: New Office in Rome
2010: 1° Home Office Day
2010-2011 Innovation Campus Move Plan
• Several guided visits in 2010-2011
• Internal Contest to name the New
Building
• Dedicated Managers Meeting
• Launch Event during Company Meeting
• Mobile Workplace Guide
Internal Survey Trends (Innovation Campus move period)
• Teamwork & Collaboration: +8 pts in 2 Ys
• Work Group Effectiveness: + 6 pts in 2 Ys
• Work-Life Balance: +9 pts in 2 Ys
1° in 2014, 2015 and for the 12h time
in a row among the top 3
Thanks – Q&[email protected]