Microsoft Innovation Path

Greg StoneChief Technology Officer

Microsoft Australia

acknowledgements

• this is NOT a presentation about Microsoft products

• question: How do we improve our service/product strategy

• … drew extensively from the following :

• S2Intelligence and Dr Bruce McCabe

• Centre for Information Worker, Microsoft

• Microsoft Research

agenda

• fundamental shifts

• social & economic

• technology

• some things we’re thinking about

• software• communications• the office• collaboration• mobility• home

impacts responses

social & economic shifts

shifting demographics information economy evolution of industry

2000 2005 2010 2015 2020

social &economic shifts

global populations

aging

urbanizing

more ethnically complex

increasing generationaldivide in workforce

labor & talent shifts

Shared parent duties, grandparent childcare, work casual-isation

gifted employees gainingbargaining power

Increasing demand for transparency and accountability

Sharp divide between gifted workers and rest

Globally distributed , active worker pool

• shifting demographics

•

•

Growing up with/ without Internet

work structure, place & independence

work structure, place & independence

• further specialisation – business + roles

• org boundaries more fluid

• org internal structure much looser – eg, call centres work at home operators – globally

• KW less structured – blending personal and working life.

• life generally – more interruptive – workday more fragmented, project based

• greater percentage of KW’s self-employed – remember Charles Handy, The Elephant and the Flea, 2001

Source: S2Intelligence - Report 2008

2000 2005 2010 2015 2020

Greater connectivity& availability of info

growing complexityin maintainingprivacy & securityof networks& info

Network independent comms

Improved interoperability between –Devices, People Systems

more & morepersonal infobeing shared –and corporate

increased individual& collectiveknowledge creation/access

Volume of digital info grows exponentially

Unstructured: Text, Image, audio, video

Role of Semantic s

social &economic shifts

•

• information economy

•

Volume of digital info grows exponentially

2000 2005 2010 2015 2020

User generatedcontent

• Especially web based

• Building blocks and

process

increased pace oftech innovation& adoption

non-traditionalbusiness models &new organizationalstructures

Software design and utilised by non-technical people

micro-work

mass customization-

new consumergroups demandcustomization

social &economic shifts

•

•

• evolution of industry

technology shifts• interacting with information

• sharing information

• understanding information

Processing

Storage

Interconnection

We have heard about

these

What about their impact?

2000 2005 2010 2015 2020

natural UI

displayseverywhere cloud computing

augmentedreality

context awaresystems

adaptive UI

adaptivedevices

technology shifts• interacting with information

•

•

ubiquitouscomputing

augmentedmemory

2000

2005 2010 2015 2020

virtualization

• Proxies

• Views

mobility –doing more while moving

role-basedsolutions

integratedworkflowmanagement

immersive collab

shared officeenvironments

no office…..

live personalprofiles - KN

cloud computing

machine translation: speech-text-text

transparentsecurity, ID& Access

technology shifts•

• sharing information

•

2000 2005 2010 2015 2020

BI everywhere

dynamic datavisualizations

cloud computing

metadataeverywhere

• timelinesrelationship mapsgraphs

search• pervasivesemantic metadataimplicit querynatural language

mash-ups &composite apps

technology shifts•

•

• understanding information

some things we’re thinking about…

• software

• communications

• collaboration

• mobility

• the office

• the home

• access all your data from any device - mesh

• everything gets tagged with metadata for later use

• automatic saving and versioning

• Change concept of access-no need to "open" or "close"

content in applications

• dynamic data visualizations wherever data lives

software

• unified contact numbers and “inboxes”: business, personal,

private

• Person not device centric - best way to reach you

• seamlessly integrated calendars: work, family & team

• live personal profiles: sensor driven & context aware

• managed across contact groups: family, friends, work

communications

• Getting things out of your head – to share them

collaboration

• software managed collaboration environments

• searchable meeting recording and playback

• shared digital workspaces with real-time co-authoring

• auto voice transcription and language translation

• multi-user, interactive surfaces

collaboration

• Richer multi-modal interfaces -drive, walk, fly. Touch, talk,

look

• context aware devices

• location, orientation, pressure, movement

• available input/output peripherals

• Much more work done using handsets

mobility

• software managed shared office environments

• scheduling, way finding & targeted audio

• ambient biometrics drive login & personalization

• energy efficient LED lighting & ergonomic systems

• surface displays available as virtual additions

• low-cost shared devices with auto-recharging-fuel cells

the office

• elements of the home environment adapt to context

• mobile devices, people, work/entertainment

• interactive surfaces: kitchen counter, refrigerator, coffee

table

• the living room becomes a virtual meeting space,

leveraging the home entertainment system

• office solutions find domestic usage

the home

thank you

connecting home, work play

• all orgs will compete for talent – globally

• people’s lives will demand different interactions through

technology

• microsoft still about platforms –

• Hosted core

• Access to supplementary services

• partner opportunities augmenting solutions over this.

• …attend Citizenship breakout – Voices for Innovation

takeaways

…go forth

and prosper!!Citizenship breakout –

Voices for Innovation