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Your Success is Our Pride

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Your Success is Our Pride

Company Vision & Mission

Company Background/Portfolio

Company Core Expertise

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To be the leading Information & Communication Technology Service and consultancy provider in the region by achieving Customer’s satisfaction

An organizational environment that fosters professionalism, motivation and quality results

An environment that is cost effective and quality conscious. With strong leadership, technology experience and these core values, our consultants and staff provide a successful formula for our clients and for the growth of SMCS

Accountability

Reliability

Integrity Teamwork

Partnership

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Established in 2005 Mississauga, Canada.

Industry experience of more than 18 years along with 45 professional resources

We are in business to support clients in achieving their business goals

Support long term relationships with our Telecommunications Partners

Expertise in providing cost effective and quality driven services

Solid reputation in quality of work among clients

Provide Planning & Engineering, Project Management, Field Operational support

"We are big enough to be a stable company and small enough to be agile and

responsive to our clients fast changing requirements“

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Support the Telecommunications Partners Long term mutual beneficial partnerships Expertise in providing cost effective and enhanced flexible

services Serve project-based support and ongoing operational support Provide Planning & Engineering, Project Management, Field

Operational support Industry experience of more than 18 years Engineering services to Clients like Rogers, Allstream and Alpha

Technologies Solid reputation in quality of work among clients

Network Planning

Technology

Evaluation

Equipment

Planning

Proof of concepts

Network Design

High / Low level

design

Design Validation

Network

architecture

design

Network Planning /

Engineering

Installation

Configuration

Acceptance

testing

Project Management

Project

deployment

planning

Project execution

Project

monitoring &

Risks mitigation

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Network Operations

Planning & Engineering

Information Technology

Client’s Requirements/Needs:

1. Shortage of skilled in-house engineering personnel

2. Network planning, design, deployment, optimization and project management of carrier-class core and tier networks

3. Require records management expertise to efficiently manage engineering data

Our Solution

1. Unparalleled network engineering expertise in Carrier/Solution Provider environments

2. Deployment of voice, data and networking technologies

3. Engineering services of advance networks

Benefits

1. Experienced engineering consultants

2. Immediate Productivity

3. Greater network performance

4. End-to-end project management from inception to implementation.

Audit can Improve your efficiencies

By identifying excess equipment

Get true utilization picture

Reduce overall operation cost

Improve utilization

Our team of consultants provides a full range of services:

Physical Network Audits: Telecom equipment, network switches and routers (port count, fiber connections) and support equipment (UPS, local spares)

Fiber Audits: Fiber counts, fiber routing, fiber splicing and inter-connection documentation

Copper Audits: Copper routing and inter-connection documentation

Logical Network Audits: Port configurations and virtual circuits

Records reconciliation and verification

Site access documentation

Network database population

Capacity management

Network audit template libraries

Network site packages

Benefits

In-depth telecom knowledge and comprehensive network audit experience

National presence (via Partners)

Thorough understanding of the relationship between capacity management and audit requirements

Immediate Productivity

Ability to provide skilled personnel on short notice

Scope of Work

Information collection on Transport circuits

Physical audit of Wireless fiber fed facilities identified by Transport Capacity Planning

Audited information added to the Spatial Net and coordinated with the OSP to ensure that the circuits trace from site to site with equipment connectivity

Audit Requirements

Locating identified transport node in the site (identification, tracing, recording)

Tracking SONET & CWDM

Spatial Net input of audit information

Update progress

Cards & Ports Audit

Fiber Patch Panel Audit

Fiber Cable Audit

Managed Field Services

Turnkey services for Network Operations with predefined KPI’s and SLA’s

Management & Technical Resources, Logistics System & Tools

Our Key Field Services are

1) Field Operation Services

Field operational support is being provided for 24x7

Responsibility for Resources, Logistics, Tools, Test Equipment and

reporting on the KPI’s

2) Network Management Centre

The functions of Surveillance & Dispatch, Trouble Ticketing, Video Surveillance

Network Size & Low cost NOC solution to clients

Fully managed locations under pre agreed SLA and KPI’s.

Optical Transport

Fujitsu Flashwave 7500/4500/4100

Multiple Cisco series routers

OME6500 Photonics/CPL

Juniper equipment

Ciena OM3500 /OME6500, OM5200/OME4200

Zhone MALC

Ciena CN4200

Alcatel 7210/7250/7450/7750

IMC transceiver /shelf

CWDM/DWDM

Legacy Equipment

Nortel OC3 to OC48 Classic

MOR+ LH and DX equipment

Lucent DDM1000 & DDM2000

PDA DIAL Platform

NEC 560

Xylan OMNI 9 and OMNI 5

Newbridge equipment

Fujitsu FLM series equipment

QFLC, QLX and old transceiver

DFAs

ANX and VMs

Migration:

It’s a process of moving customer physical circuits from one equipment to another equipment

We are involved in Telecom Network Migration at different carrier levels including:

DS1 or T1

DS3 or T3

STS1 or OC1

OC3, OC12, OC48 and so on.

We are involved at different levels of migration from DS0 to DS1

Database: SMCS using following Software's \ Application \ Database in migration

RAID \ PONS

INSIS

Bell Portal

REACT

Passport /5ESS /DMS500-2

Cost Saving

Upgrading telecom requirements

Optimization

Consolidation

WHY US:

We have all the expertise required for any kind of network migration that includes awareness of all network application examples are:

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INSIS REACT

Raid ALU Service Portal

PONS ALU SAM (5620)

CIMS BMC Remedy

Passport Netsmart

Newbridge 5ESS

DMS250 Bell Portal

We have numerous migration success stories, some of those are:

Client projects

SMCS migrate DS1 circuits from one DS3 to another DS3 to optimize network traffic and to get rid off copper DS3 between 2 clients

SMCS migrate DS1 circuits from one DS3 to another DS3 to optimize network traffic and to get rid off copper DS3 between 2 clients.

SMCS migrate DS1 circuits from one DS3 to another DS3 to optimize network traffic and to get rid off copper DS3 between 2 clients

We have successfully completed one of our client project from one physical card to another physical card within the same route.

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Client’s Requirements/Needs:

Shortage of skilled in-house engineering personnel

Network planning, design, deployment, optimization and project management of carrier-class core and tier networks

Require records management expertise to efficiently manage engineering data

Our Solution

Unparalleled network engineering expertise in Carrier/Solution Provider environments

Deployment of voice, data and networking technologies

Engineering services of advance networks

Benefits

Experienced engineering consultants

Immediate Productivity

Greater network performance

End-to-end project management from inception to implementation

We handle all aspects key IT deliverables, including:

IT project management expertise

Support for on-site implementation of IT equipment, Hardware, cabling, and infrastructure

Application Development

Architecture Design

Web Development

Client Server Technology

System Analysis & Design

Database Design

E-Commerce Solutions

Deployment Services (migration, infrastructure)

Quality Testing

Remote and Onsite SLA based support

IT Services Skill Set

Project Management Services - ePM web based portal - Status tracking of every project

Cloud Compute (HP, IBM, Microsoft etc)

Leadership (teams & projects) Integrated Service Management (ISM)

IT Infrastructure Library (ITIL) (service delivery, service transition)

Hosting Management

Risk Management Business continuity & Disaster recovery

Governance & Standards (Follow ISO standards)

Virtualization (Vmware, Hyper-V)

Oracle, People soft, SAP, IBM Internal Audits, Application Audits

Enterprise & Project Risks Microsoft technologies

IT Infrastructure migration Development: C++, Visual Studio .NET, PHP, Java

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Project

Management

Project

deployment

planning

Project

execution

Project

monitoring &

Risks

mitigation

IT

Development

Architecture

Design

Web

development /

e-commerce

Application

Development

/ Reporting

design

Deployment

Services

Installation

Configuration

Acceptance

testing

Quality

testing

Quantitative

Analysis

Qualitative

Analysis

Quality Control

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• Have PMP certified resources with enough IT Project management experience • Leveraged leadership skills to successfully steer project through the full project life cycle

• Tailoring project implementation methodology to fit organization’s culture • Moderate requirements discovery workshops and user acceptance testing sessions arrangement

• Tracking and monitor project milestones, deliverables and budget

• Negotiation skills with stakeholders on conflicting requirements, critical issues and risks mitigation

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Application Development:

• Have enough experience in application development by following technologies. C/C++, VC++, MFC, C++, .NET

• Desktop based application development in JAVA programming, client-side application development

• MySQL, MS Access, SQL Server, Oracle and Sybase expertise exists to support you

Architecture Design:

• Have successfully designed and deployed several applications from scratch. • Systems Architecture is a response to the conceptual and practical difficulties of

the description and the design of complex systems

Web development / Reporting :

• E-Commerce application development like ePM product

• Have expertise to parse the raw / dump files to prepare different kind of

reports as per customer’s requirement

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• Architecture design implementation along with the migration capability of software / hardware level • Different software migrations from old version to newer version without any data loss like Migration from Windows-XP to Windows7

• In-house capability to design and implement IT Infrastructure in a cost effective solution by using virtualization through VMware & hyper-V technology

• Having enough expertise on different platforms; Intel, Redhat Linux, AIX Remote and Onsite SLA based support • Liaison with Vendors as per SLAs for issue mitigation and with internal customers for systems, applications and IT equipment’s requirements

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Analysis of High level Engineering Plans

Translation of each plan into multiple DDPs (Detailed Design Package) which includes:

Space Rack location and elevation for each chassis

Power (AC or DC), source (BDFB or Fuse panel) and Power redundancy (Plant A/B)

MRF (Material Request Form) includes all parts (Racks, Chassis, Cards, PSUs, patch cords, SFPs/XFPs, Power bars, etc.)

Building Circuit IDs for transport project and include TSA (Time Slot Assignments)

Floor Plan update, Visio drawing and high level diagrams

Site audit for head end facilities and Customer sites which includes:

Physical audit for all existing equipment ad update them in SpatialNET database

Physical audit for existing cable run list. Either for decommissioning purpose or to update Spatial NET database

Physical audit to design DDP and select the proper rack and power source

Provide Telecom Technical staff to work on site along with planners

Update database and workflow applications based on continuous collaboration

Status tracking on every project Quality Control planning Engineering design package covers the Planning requirements Client Engineering documentations standards Quantitative and Qualitative risk management ISO 27001, ISO 20000, Six sigma, lean