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Working Smarter:Using Technology to Your AdvantageUs g ec o ogy to ou d a tage

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Agenda: Day OneAgenda: Day One8:30-8:45 Session One: Introduction and Course Overview8:45-9:00 Icebreaker: In This Corner8:45 9:00 Icebreaker: In This Corner9:00-9:45 Session Two: Making Your Company a Technology-Friendly Place9:45-10:00 Session Three: Conquering Computers10:00-10:15 Break10:15-10:30 Session Four: Communicating with the IT Department10:30-11:15 Session Five: Choosing Software Wisely11:15-11:45 Session Six: Technical Training 11:45-12:00 Morning Wrap-Up12:00-1:00 Lunch1:00-1:15 Energizer: Pink Slips1:15-2:15 Session Seven: Setting an IT Budget2:15-2:30 Break2:30-3:30 Session Eight: Security and Privacy3 30 3 45 S i Ni U t ll d C t ll d N t k3:30-3:45 Session Nine: Uncontrolled vs. Controlled Networks3:45-4:15 Session Ten: Ergonomics4:15-4:30 Day One Wrap-Up

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Session One: Course OverviewSession One: Course Overview

• Make your workplace a technology-friendly place• Make the most of computers, telephones, instant messaging, e-

mail, contact management applications, and scheduling softwareC i t b tt ith th IT d t t• Communicate better with the IT department

• Make the best software and training choices• Set an IT budget• Set expectations and responsibilities for security and privacy• Set expectations and responsibilities for security and privacy• Keep employees safe and healthy• Develop and implement a system usage policy• Implement policies for dealing with company propertyImplement policies for dealing with company property• Decide whether or not employees should telecommute• Make telecommuting work• Deal with workplace ragep g• Address technological issues

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Session Two: Making Your Company T h l F i dl Pla Technology-Friendly Place

• Have a meeting to talk about technology. • Make sure employees have adequate

resources.• Have in-house experts that staff can go

toto. • Have a suggestion box for employees. • Involve employees in software• Involve employees in software

purchases. • Stay open-minded and lead by example.Stay open minded and lead by example.

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Session Two: Making Your Company T h l F i dl Pla Technology-Friendly Place

T W t U T h l t M k W k FTen Ways to Use Technology to Make Work Fun

1. Send employees online articles or newsletters p yabout their field or technology.

2. Find free webinars and encourage staff to attend.3 Have a staff meeting where everyone3. Have a staff meeting where everyone

brings/shows their favorite gadget (not necessarily work related).

4 Add i ti i d h4. Add animations, movies, sounds, schemes, voiceovers, and effects to PowerPoint presentations. p

5. Set aside five minutes during the day for a team Minesweeper contest!

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Session Two: Making Your Company T h l F i dl Pla Technology-Friendly Place

T W t U T h l t M k W k FTen Ways to Use Technology to Make Work Fun (ctd.)

6. Have your meeting outside.7. Have a staff meeting to compile a list of the top ten

ways technology can ruin your dayways technology can ruin your day. 8. Remember how much fun extracurricular activities

were in grade school? Set up a club for online i ( ff k ti f !)gaming (off work time of course!).

9. Turn an unused PC into a Friday afternoon jukebox. j

10.Set up an internal-only blog or forum.Not

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Session Three: C i C tConquering Computers

• First and foremost, take care of the employee.• When you make the decision to upgrade, you

must take into account the time and moneymust take into account the time and money that will be spent training staff and the productivity lost while they learn the software. p y y

• Make sure that your employees stay healthy.• Do your best to make sure the computer is a

k t l t di t tiwork tool, not a distraction.• Humorous signs around the workplace can

help reinforce computer smarts and relievehelp reinforce computer smarts and relieve tension.

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Session Four: Communicating with th IT D t tthe IT Department

Wh I “IT t ff ” h t d thi k?• When I say, “IT staff,” what do you think?• A policy should be in place for how requests for IT

help are made. p• Make sure you respect the IT department’s

boundaries.• Be willing to learn• Be willing to learn. • Try to have an understanding of how the internal IT

process works. R b th t ’ ki th IT f h l• Remember that you’re asking the IT person for help.

• You probably don’t have any direct control over the IT staff.

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Session Five: Ch i S ft Wi lChoosing Software Wisely

Step One: What Do You Need?

Step Two: Evaluating the Software

Step Three: Making the Purchase

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Session Five: Ch i S ft Wi lChoosing Software Wisely

U di Ch kli tUpgrading Checklist • How many versions am I upgrading?• What new features are added to the product?p• What features have been removed?• What is the initial investment?• What hardware or software changes will have to be• What hardware or software changes will have to be

made if I upgrade?• Are there any hidden costs?

H d t ti h ?• How do support options change? • What known issues exist with this upgrade?• On a scale of 1 to 10 (with 1 being extremely ( g y

unnecessary and 10 being vital), how important is this upgrade?

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Session Five: Ch i S ft Wi lChoosing Software Wisely

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Session Six: Technical TrainingSession Six: Technical Training

Th j tThree major types:• Self-Led• Instructor-Led• Computer Based

• What other types of training have you seen?• What other types of training have you seen? • What type do you think is best for technical training?

What about soft skills like leadership? Wh t f t ff t th d i i f h t t f• What factors affect the decision of what type of training to use?Not

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