To avoid eyestrain, look up every few minutes

Agenda• Review results of project to date

• Explain problems

• Explain successes

• Brainstorm solutions to problems

• Decide on appropriate solutions

• Assign action steps

Our customers like the outdoors. How should we structure our customer service to best serve them?

Delivery: the hardest part of a presentation?

Make a thoughtful decision

• Which road should we take? Left or right?

• We can’t decide without information

• So, let’s stop here and plan

Sunrise is the start …

… of a new day

Preparation is the key to success

White backgrounds• You can add a photo to a white background

• Find photos with white backgrounds

• For best results, make the background transparent

8

Backgrounds aren’t necessary!

9

HR Salaries by Division

0

5

10

15

20

25

30

35

40

2006 2007

East

West

HR salaries up 26-34%

27.4

38.6

20.4

30.6

0

5

10

15

20

25

30

35

40

45

2006 2007

East

West

Do you have enough time?

What a bright idea!

13

1st Quarter Financial Results

Show your customers that you care

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