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Page 1: Slide 1 COPYRIGHT © STUDER GROUP COPYRIGHT © STUDER … · COPYRIGHT © STUDER GROUP Please do not quote or disseminate without Studer Group authorization Thank You! Bob Murphy,

COPYRIGHT © STUDER GROUP Please do not quote or disseminate without Studer Group authorizationCOPYRIGHT © STUDER GROUP

Please do not quote or disseminate without Studer Group authorizationSlide 1

Page 2: Slide 1 COPYRIGHT © STUDER GROUP COPYRIGHT © STUDER … · COPYRIGHT © STUDER GROUP Please do not quote or disseminate without Studer Group authorization Thank You! Bob Murphy,

COPYRIGHT © STUDER GROUP Please do not quote or disseminate without Studer Group authorizationCOPYRIGHT © STUDER GROUP

Please do not quote or disseminate without Studer Group authorizationSlide 2

Leader Rounding on Employees

Bob Murphy, R.N., JD

Studer Group Senior Leader & Speaker

Page 3: Slide 1 COPYRIGHT © STUDER GROUP COPYRIGHT © STUDER … · COPYRIGHT © STUDER GROUP Please do not quote or disseminate without Studer Group authorization Thank You! Bob Murphy,

COPYRIGHT © STUDER GROUP Please do not quote or disseminate without Studer Group authorization

Rounding on Employees - Tips

Tell your staff about rounding

Do rounding with the prescribed frequency

Use a rounding log

Give feedback

Page 4: Slide 1 COPYRIGHT © STUDER GROUP COPYRIGHT © STUDER … · COPYRIGHT © STUDER GROUP Please do not quote or disseminate without Studer Group authorization Thank You! Bob Murphy,

COPYRIGHT © STUDER GROUP Please do not quote or disseminate without Studer Group authorization

Rounding for Outcomes – Employees

Align Questions to

Fit Desired

Outcomes of the

Organization

Concern and Care

What is Working Well

People to Recognize

Systems to Improve

Tools, Equipment, Information

Follow-up

Page 5: Slide 1 COPYRIGHT © STUDER GROUP COPYRIGHT © STUDER … · COPYRIGHT © STUDER GROUP Please do not quote or disseminate without Studer Group authorization Thank You! Bob Murphy,

COPYRIGHT © STUDER GROUP Please do not quote or disseminate without Studer Group authorizationCOPYRIGHT © STUDER GROUP

Please do not quote or disseminate without Studer Group authorizationSlide 5

Rounding Log -12 month

What is working well

Staff & Physician

Recognition

Tools & Equipment

Quality/Safety Focus

Patient Perception of

Care

Tough Questions

Page 6: Slide 1 COPYRIGHT © STUDER GROUP COPYRIGHT © STUDER … · COPYRIGHT © STUDER GROUP Please do not quote or disseminate without Studer Group authorization Thank You! Bob Murphy,

COPYRIGHT © STUDER GROUP Please do not quote or disseminate without Studer Group authorization

Studer Group Rounding vs. Paper Rounding

86%

More efficient

Hospital administrators, managers, and nurses spend

more time with patients and less time with rounding

paperwork

Source: MyRounding

Page 7: Slide 1 COPYRIGHT © STUDER GROUP COPYRIGHT © STUDER … · COPYRIGHT © STUDER GROUP Please do not quote or disseminate without Studer Group authorization Thank You! Bob Murphy,

COPYRIGHT © STUDER GROUP Please do not quote or disseminate without Studer Group authorization

Quick access from web & mobile devices

Survey staff, patients and physicians Use Studer Group rounding templates

or create your own Track and resolve issues by priority &

area Run reports in real-time

Page 8: Slide 1 COPYRIGHT © STUDER GROUP COPYRIGHT © STUDER … · COPYRIGHT © STUDER GROUP Please do not quote or disseminate without Studer Group authorization Thank You! Bob Murphy,

COPYRIGHT © STUDER GROUP Please do not quote or disseminate without Studer Group authorization

Sample

Page 9: Slide 1 COPYRIGHT © STUDER GROUP COPYRIGHT © STUDER … · COPYRIGHT © STUDER GROUP Please do not quote or disseminate without Studer Group authorization Thank You! Bob Murphy,

COPYRIGHT © STUDER GROUP Please do not quote or disseminate without Studer Group authorization

Must Haves® Senior Leader Rounding

Page 10: Slide 1 COPYRIGHT © STUDER GROUP COPYRIGHT © STUDER … · COPYRIGHT © STUDER GROUP Please do not quote or disseminate without Studer Group authorization Thank You! Bob Murphy,

COPYRIGHT © STUDER GROUP Please do not quote or disseminate without Studer Group authorization

Why Should Senior Leaders Round?

Increases Senior Leader Visibility

Reassures and Engages Staff

Connects the Dots for Staff Regarding Organization

Decisions/Outcomes

Validates Department/Unit Leader Rounding

Eliminates We/They Mentality

Improve Physician Integration

Page 11: Slide 1 COPYRIGHT © STUDER GROUP COPYRIGHT © STUDER … · COPYRIGHT © STUDER GROUP Please do not quote or disseminate without Studer Group authorization Thank You! Bob Murphy,

COPYRIGHT © STUDER GROUP Please do not quote or disseminate without Studer Group authorization

Thank You!

Bob Murphy, R.N., JD

850-393-4481

[email protected]

www.studergroup.com