skim at marketing week live 2013: preempting pricing preconceptions

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expect great answers Common beliefs about pricing Myth or Truth? Price beliefs impacting marketing strategy in Consumer Goods

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Would you like to know if changing your pack size is a better idea than changing your price? Do you wonder if price is more important for some categories than others? During a fun, interactive session, we showcased some commonly made assumptions in pricing strategy, and dispelled or confirmed these myths, based on the knowledge gleaned through conducting well over 100 different pricing studies.

TRANSCRIPT

Page 1: SKIM at Marketing Week Live 2013: Preempting Pricing Preconceptions

expect great answers

Common beliefs about pricing Myth or Truth?

Price beliefs impacting marketing strategy in Consumer Goods

Page 2: SKIM at Marketing Week Live 2013: Preempting Pricing Preconceptions

2

Pricing & Portfolio

management

Product development

Communication

Page 3: SKIM at Marketing Week Live 2013: Preempting Pricing Preconceptions

SKIM expertise in pricing

• SKIM has carried out more than 200 pricing studies in the past 5 years

3

18 7000 500 45

Page 4: SKIM at Marketing Week Live 2013: Preempting Pricing Preconceptions

SKIM expertise in pricing

4

Set the right price: Strategies need to be based

on truths not beliefs

Page 5: SKIM at Marketing Week Live 2013: Preempting Pricing Preconceptions

Price elasticity of demand

5

0

80

0 80

Dem

an

d

Price

Price elasticity of demand

Page 6: SKIM at Marketing Week Live 2013: Preempting Pricing Preconceptions

6

Frequently

purchased

products are

more price elastic

Women are more

price sensitive

than Men

Low Personal

Involvement

=

High Price

Elasticity

It’s better to

decrease pack

size than to

increase price

Low Tier Products

=

High Price

Elasticity

1 2 3

4 5 End

Page 7: SKIM at Marketing Week Live 2013: Preempting Pricing Preconceptions

Frequently purchased products are more price

elastic

Pricing belief 1

7

Page 8: SKIM at Marketing Week Live 2013: Preempting Pricing Preconceptions

Example: Raising the price of soft drinks (high frequency purchase) will result in a greater loss in volume sold than raising the price of batteries (low frequency purchase)

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Page 9: SKIM at Marketing Week Live 2013: Preempting Pricing Preconceptions

Example classifications:

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1-2 weeks: Cigarettes, soft drinks, baby wipes etc..

3-4 weeks: Pads, laundry detergent, peanuts etc…

2-3 months: Face cream, deodorant, mayonnaise etc..

> 3 months: Epilators, fragrance, pregnancy tests etc..

Page 10: SKIM at Marketing Week Live 2013: Preempting Pricing Preconceptions

Behind the Myth Frequently purchased products represent a higher portion of the spending budget. Moreover, consumers are believed to be more price aware about these products

10

Page 11: SKIM at Marketing Week Live 2013: Preempting Pricing Preconceptions

11

True!

Page 12: SKIM at Marketing Week Live 2013: Preempting Pricing Preconceptions

Frequently purchased products are most price elastic

12

-1.34

-1.11

-1.09

-1.04

-1.5-1.0-0.50.0

1-2 Weeks

3-4 Weeks

2-3 Months

> 3 Months

SKU level

Average price elasticity to up pricing

Fre

quency o

f purc

hase

Price elasticity (P.E.)

Page 13: SKIM at Marketing Week Live 2013: Preempting Pricing Preconceptions

So What?

Frequently purchased products: Increase price in multiple steps (to change reference point) Less frequent purchased products: Increase price in one go

13

MENU

Page 14: SKIM at Marketing Week Live 2013: Preempting Pricing Preconceptions

So What?

14

MENU

Page 15: SKIM at Marketing Week Live 2013: Preempting Pricing Preconceptions

Categories dominated by women are more price

elastic than male-oriented categories

Pricing belief 2

15

Page 16: SKIM at Marketing Week Live 2013: Preempting Pricing Preconceptions

Example: If you increase the price of beer, you should expect a smaller decrease in volume sold, than if you increase the price of lipstick

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Page 17: SKIM at Marketing Week Live 2013: Preempting Pricing Preconceptions

Behind the Myth Women are often in charge of household items and budget. Men shop for products they are personally involved with

17

Page 18: SKIM at Marketing Week Live 2013: Preempting Pricing Preconceptions

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True!

Page 19: SKIM at Marketing Week Live 2013: Preempting Pricing Preconceptions

Categories dominated by women are more price elastic

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-1.15

-0.99

-0.78

-0.61

Women

Men

Average sensitivity to up-pricing

Brand level

SKU level

Page 20: SKIM at Marketing Week Live 2013: Preempting Pricing Preconceptions

So what? Focus more on up-pricing for categories dominated by men For categories dominated by women: Look into category involvement to determine level of up-pricing potential

20

MENU

Page 21: SKIM at Marketing Week Live 2013: Preempting Pricing Preconceptions

The lower the personal involvement of a category,

the higher the price elasticity

Pricing belief 3

21

Page 22: SKIM at Marketing Week Live 2013: Preempting Pricing Preconceptions

Example: Synchronized swimmers are less price sensitive to waterproof make-up than they are to laundry detergent

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Page 23: SKIM at Marketing Week Live 2013: Preempting Pricing Preconceptions

Behind the Myth Consumers who are highly involved with a product give more consideration to other aspects of the product besides price

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Page 24: SKIM at Marketing Week Live 2013: Preempting Pricing Preconceptions

24

partly True, partly False

Page 25: SKIM at Marketing Week Live 2013: Preempting Pricing Preconceptions

Consumers seem more tolerant of price increases in categories about taking care of themselves (beauty or health)

25

-2.5 -2 -1.5 -1 -0.5 0

Household cleaning

Food

Consumer Health

Personal Beauty and Hygiene

Personal Beauty and hygiene

Household cleaning

Food

Consumer Health

Price elasticity range by category

Page 26: SKIM at Marketing Week Live 2013: Preempting Pricing Preconceptions

So what? Positioning your product as self ‘pampering’ to increase consumers’ involvement in your product helps driving down price elasticity and enables you to increase price

26

MENU

Page 27: SKIM at Marketing Week Live 2013: Preempting Pricing Preconceptions

It is better to decrease pack size than to increase

price

Pricing belief 4

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Page 28: SKIM at Marketing Week Live 2013: Preempting Pricing Preconceptions

Example: To increase the price per litre of bottled water sold to Wimbledon spectators, it is better to decrease bottle size than to increase prices

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Page 29: SKIM at Marketing Week Live 2013: Preempting Pricing Preconceptions

Behind the Myth Price is believed to be more important aspect of a product than size. Consumers tend to notice changes in price while a decrease in size might go unnoticed

29

Page 30: SKIM at Marketing Week Live 2013: Preempting Pricing Preconceptions

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False!

Page 31: SKIM at Marketing Week Live 2013: Preempting Pricing Preconceptions

A size change is equally, or even less effective, than a price change

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-20%

20%

-10% 10%

Ch

an

ge

in

dem

and

Change in price per liter (executed by shelf price or pack size)

Change pack size

Change price

Page 32: SKIM at Marketing Week Live 2013: Preempting Pricing Preconceptions

Why? 1. 2. Unit Volume and Purchase frequency 3. Switching behavior

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Page 33: SKIM at Marketing Week Live 2013: Preempting Pricing Preconceptions

So what? In normal situations, price up. Down-sizing may lead to more volume loss than expected due to the smaller size of the pack But be careful about crossing (potential) price barriers!

34

MENU

Page 34: SKIM at Marketing Week Live 2013: Preempting Pricing Preconceptions

Products belonging to lower tiers (including private

label) are more price elastic than other tiers

Pricing belief 5

35

Page 35: SKIM at Marketing Week Live 2013: Preempting Pricing Preconceptions

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Example: Price is a more important element in the selection of basic private label detergents than of premium branded detergents

Page 36: SKIM at Marketing Week Live 2013: Preempting Pricing Preconceptions

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False!

Page 37: SKIM at Marketing Week Live 2013: Preempting Pricing Preconceptions

Medium tier products are most price elastic

38

-1.21

-1.17

-1.03

Medium Tier

High Tier

Lower Tier

Average elasticity to up-pricing

SKU level

Page 38: SKIM at Marketing Week Live 2013: Preempting Pricing Preconceptions

Why?

1. Up trade to Medium tier not driven by price

2. Medium tier up-pricing encourages consumers

to switch to high tiers

3. Large number of SKUs within Medium tier

39

Medium

High

Low

Page 39: SKIM at Marketing Week Live 2013: Preempting Pricing Preconceptions

So what? 1. Low | Medium | Premium

2. Medium Tier = Value added 3. Medium Tier Up Pricing

40

MENU

Page 40: SKIM at Marketing Week Live 2013: Preempting Pricing Preconceptions

So what have we learned?

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Page 41: SKIM at Marketing Week Live 2013: Preempting Pricing Preconceptions

Keep an open mind about pricing

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Page 42: SKIM at Marketing Week Live 2013: Preempting Pricing Preconceptions

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