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Survey Forms Online at:https://www.employerscouncil.or

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Questionnaires

2019 Ski Industry Compensation & Personnel Practices

Return by:

Wednesday, May 22, 2019

See Directions for reporting salary data.

UNDERSTANDING OF CONFIDENTIALITYThis survey questionnaire should be completed with the understanding that:

Organization identity and compensation or benefit information will remain confidential for non-governmental organizations and will not be released without advanced approval by the organization.

The contents and the resulting survey report will not be used in collective bargaining sessions or in grievance proceedings by either Employers Council or the organization.

The resulting survey will be used solely to assist in guiding the effective management of compensation or benefit programs.

Please Keep This Sheet Attached to the Questionnaire

Indicate any changes to name and address below.

Please make a photocopy ofyour completed questionnaire

for your records.

1799 Pennsylvania Street ■ P.O. Box 539Denver, Colorado 80201-0539800.884.1328 ■ 303 861 0135 (fax)[email protected]

mailto:[email protected]

TABLE OF CONTENTSDirections and DefinitionsGeneral Information....................................................................................................1 – 3Skiing Privileges, Complimentary Lift Tickets, Ski Lessons, Employee Discounts............4 – 7We Need Your Input.........................................................................................................8

Job Code Job TitleAccounting Classification (Page 9)

9029 Accounting Clerk II (Intermediate)9052 Accountant9051 Accounting Supervisor9053 Payroll Clerk9142 Controller9045 Top Financial Manager9044 Purchasing Manager9082 Auditor

Day Care Classification (Page 9)9055 Day Care Attendant9058 Day Care Manager9054 Day Care Supervisor/Foreman

Food Service Classification (Page 9-10)9059 Cashier9085 Cashier, Head9086 Cook I9087 Cook II9064 Chef, Sous9062 Chef, Executive9129 Barista9021 Food Service Personnel - Non-Tipped9114 Wait Staff - Tipped9113 Bartender9057 Assistant Unit Manager/Supervisor9056 Unit Manager/Supervisor9065 Kitchen Manager9158 Food and Beverage Warehouse Foreman9038 Food and Beverage Manager

Office/General Classification (Page 10-11)9089 Activities Desk9060 Executive Business Support Assistant9048 Administrative Assistant (Intermediate)9106 Guest Services Director9061 Host/Hostess9151 Benefits Administrator9886 Human Resources Administrator9152 Recruitment Coordinator9088 Human Resources Manager9049 Human Resources Director9047 Employee Housing Coordinator9153 Training Manager9112 Risk Manager

Job Code Job TitleInformation Technology Classification (Page 11)

9108 Information Technology Manager (Functional)9073 Information Technology Manager (Supervisor)9235 Network Administrator9269 WebMaster/Web Administrator 9119 Technical Support Specialist

Maintenance/Miscellaneous Classification (Page 12)

9090 Building Maintenance Technician9136 Bus/Shuttle Driver - Class C License9091 Carpenter9092 Electrician9074 Grounds Foreman9156 Utilities, Master9139 Base Operations Director9026 Janitor9095 Laundry Attendant9075 Painter9111 Sign Maker9030 Parking Attendant9076 Recycling Coordinator9066 Security Guard9155 Security Director9157 Crewleader - General9084 Warehouse Clerk

Ski Lift Classification (Page 12-13)9008 Lift Attendant9022 Lift Operator9068 Lift Master Electrician9148 Lift Journeyman Electrician9159 Lift Crew Leader9007 Lift Foreman9009 Lift Mechanic (Journey Level)9010 Lift Mechanic (Master Level)9036 Lift Records Coordinator 9080 Lift Maintenance Supervisor9067 Lift Operations Supervisor9006 Lift Manager9016 Ticket Checker/Scanner9046 Ticket Scanning Supervisor

Ski Patrol Classification (Page 13)9001 Director/Chief of Ski Patrol9002 Supervisor/Assistant Chief of Ski Patrol9003 Ski Patrol - Level I9004 Ski Patrol - Level II9005 Ski Patrol - Level III9035 Special Skills Foreman

TABLE OF CONTENTS, CONTINUEDSki Industry Compensation & Personnel Practices 2019

Job Code Job Title

Ski School Classifications (Page 13-14)9163 Ski Instructor - Apprentice/Uncertified9164 Ski Instructor - PSIA Level I9165 Ski Instructor - PSIA Level II9166 Ski Instructor - PSIA Level III/Fully Certified9079 Ski Instructor – PSIA Masters Level III9050 Ski School Supervisor9140 Ski School Training Manager 9145 Ski School Administrative Assistant9041 Ski School Director9034 Racing Coach9069 Race Crew9097 Race Events Supervisor9275 Alpine/Freestyle/Nordic Program Director

Ski Rental Classification (Page 14)9098 Ski Repair Technician9025 Ski Rental Attendant9024 Ski Rental Supervisor9039 Ski Rental Manager

Ski Shop Classification (Page 14)9099 Retail Clerk9276 Retail Unit Supervisor9043 Ski Shop Manager

Slope Maint./Terrain Park Classification (Page 14-15)

9013 Heavy Equipment Operator9100 Vehicle Shop Foreman9012 Snow Groomer – Journey Level9160 Snow Groomer – Master Level9144 Snow Grooming Crew Foreman9011 Slope Maintenance Director/Manager9211 Terrain Park Attendant9130 Terrain Park Heavy Equipment Operator

9131 Terrain Park Designer9132 Terrain Park Manager9103 Vehicle Mechanic I9104 Vehicle Mechanic II9105 Vehicle Mechanic III9027 Vehicle Maintenance Manager

Job Code Job Title

Snowmaking Classification (Page 15)9019 Snowmaking Worker I9020 Snowmaking Worker II9018 Snowmaking Foreman9017 Snowmaking Supervisor

Ticket Sales Classification (Page 15)9015 Ticket Seller9014 Ticket Sales Supervisor9070 Ticket Sales Manager/Director

Marketing Classification (Page 15-16)9128 Marketing Coordinator9118 Social Media Specialist9150 Communications Coordinator9072 Public Relations Director9063 Reservationist9147 Reservations Supervisor9110 Reservation Manager, Central9071 Sales Director9117 Group Sales Coordinator9138 Events/Promotion Coordinator9162 Sales Manager 9042 Top Marketing Manager

Planning Classification (Page 16)9126 Mountain Planner9127 Homeowner Relations Coordinator

Selected Managers/Directors Classification (Page 16)

9037 General Manager/Vice-President of Operations9040 Mountain Manager

Summer Classification (Page 16)9300 Summer Activities Attendant9301 Summer Activities Supervisor9302 Mountain Bike Patroller/Instructor9303 Mountain Bike Park Manager

Ski Industry Compensation & Personnel Practices 2019

* Denotes new job in this year’s survey** Denotes change in job title / job description

Jobs Deleted in 2019Due to insufficient data or no data Ski Instructor Job Codes 9800 to 9848 were removed from the 2019 Survey. These were Ski Instructor positions paid a commission or bonus in addition to, or instead of an hourly base rate of pay based on PSIA Level and Class Type. See Ski School Classification for Ski Instructors base rate of pay

DIRECTIONS AND DEFINITIONSPlease familiarize yourself with all of the instructions before filling out the questionnaire.

No organization’s structure or job descriptions will match exactly the jobs outlined in this survey. It is critical that participating organizations match their jobs as closely as possible. Our objective is to provide survey results that accurately reflect competitive pay levels for jobs involving work of a similar nature and performed at a similar skill level.

Use Data Closest To, But Not Later than

March 1, 2019 for all winter positions. For summer positions use data effective summer of 2018. If rates will change within next 30 days, please report new rates.

Submitting Survey DataPlease see options on the next page.

Photocopy Questionnaire(s)Please photocopy your completed questionnaire(s) for your records.

Review Job DescriptionsDo not merely match job titles. It is the content of the job that determines a good match.

Note Jobs With Several LevelsPlease read all descriptions before determining a match.

Report Only Employees Who Spend 70% Or More Of Their Time In The Described Function

Do Not Report The Same Employee In More Than One Job

Do Not Try To Force Match Every EmployeeIt is not necessary that you report all your employees, nor is it necessary that you report for every job in the survey.

Report Straight-Time Rates for Full-Time Regular Employees(employees working more than 35 hours per week)

Report Hourly Rates for Part-Time Employees(employees working less than 35 hours per week)

Job Title and CodePlease provide your organization’s job title in the space provided by each job. This helps us in working with job matches and assists you in completing future surveys.

Actual RatesReport the number of employees receiving each actual rate. Do not report averages.

Mountain Manager – Your Mountain Manager should be reported under our classification of “Mountain Manager” even though he/she may spend a majority of the time in one or more of the survey job classifications, e.g. slope maintenance.

Supervisory ClassificationEmployees reported in supervisory classifications must supervise at least one subordinate.

Established Rate RangeFormally established limits of pay for a given job. Exclude step progressions (wage increases granted at fixed intervals based solely on length of service).

Minimum - The lowest rate that can be paid to an entry-level employee who is qualified to perform the minimum requirements of the job.Maximum - The highest rate an employee can obtain in the job.

Include: full-time and part-time employees for all

jobs reported established range even if the position is vacant

Exclude: overtime premiums; lead differentials,

shift premiums, bonuses and commission contract labor and employees working

through leasing facilities rates for unique situations, such as

demotion or accommodation, where an incumbent is paid more/less than you would normally pay for that position.

Supplemental wage payments such as ski area discounts, room and board allowances, etc.


DIRECTIONS AND DEFINITIONS (continued)

PSIA Level I: At Level I, candidates are introduced to the concepts of Guest Centered Teaching (GCT) the American Teaching System (ATS) - the system that insures that students taking a ski lesson at any of the PSIA certified ski schools will receive the same, consistent approach to teaching, regardless of where they take their ski lesson. Level I certified instructors teach skiing to individuals, while working under the guidance of more experienced instructors.

PSIA Level II: After a year or two of teaching skiing, the instructor will often begin preparing for the Level II certification. Level II certified ski instructors are qualified to teach skiing to the majority of ski school guests and are able to demonstrate how to safely ski more challenging runs under variable conditions. As they become more knowledgeable, Level II certified instructors not only learn how to teach their guests about proper skiing technique but also how to choose the most appropriate skiing equipment, boot canting and other aspects that factor into the total skier. The Level II candidate must successfully pass a rigorous three-day examination before becoming certified.

PSIA Level III: Level III certified (or "fully certified") instructors possess the highest level of skiing expertise and professionalism in skiing. Recognized as experts in their field, Level III candidates are required to go through a rigorous, four-day certification process that results in only 10-20% of the candidates successfully passing the exam on the first attempt. After achieving a Level III certification, instructors are afforded the ultimate recognition by their teaching peers and given the best teaching assignments. Upon being fully certified, Level III instructors are considered experts in their field and are qualified to teach skiing to ski school guests of all levels and are able to demonstrate how to safely ski challenging runs even under the most difficult conditions.

Any questions about a job match or filling out this questionnaire should be directed to the Employers Council Surveys Department at

303.839.5177 or [email protected] return by Wednesday, May 22, 2019.

You have 3 OPTIONS wh OPTIONS when submitting your survey data.11 Rate Sheet – Enter your data in the Excel rate sheet included in the online questionnaire. Be sure to

save a copy of the rate sheet for your files.22 Survey forms online – Go to https://www.employerscouncil.org/solution/compensation-strategy-and-

hr-data/survey-questionnaires select Ski Industry and follow the directions to download the forms to your computer.

33 Spreadsheet – If you currently have your salary data in a spreadsheet file, we can accept your data electronically without any conversion on your part. Just be sure the file includes the Employers Council’s job code and how the data is reported (annually, hourly, etc.).

Once completed – Email your compensation data to us in a spreadsheet. As with the above options, be sure the file includes the Employers Council’s job code and how the data is reported. Email your

data to: [email protected] Industry Compensation & Personnel Practices 2019

PSIA Level DEFINITIONS

mailto:[email protected]

https://www.employerscouncil.org/solution/compensation-strategy-and-hr-data/survey-questionnaires

https://www.employerscouncil.org/solution/compensation-strategy-and-hr-data/survey-questionnaires

GENERAL INFORMATION QUESTIONNAIRE1.00

Full Name of Organization:

Person Completing Questionnaire:

Street Address and Zip Code:

Phone Number: Fax Number: Email:

2.00 Total current employment size for the 2018-2019 ski season (include seasonal and year-round):

Year-Round, Exempt Year-Round, Non-Exempt Seasonal Full-Time Exempt Seasonal Full-Time Non-Exempt defined as a minimum hours per weekSeasonal Part-Time defined as a maximum hours per weekTemporary/On-Call Volunteers Total Number of Employees (excluding volunteers)

3.00 Please indicate any percentage increases in wage/salaries granted/projected for the following:

2018 - 2019 Season 2018 - 2019 Season

Seasonal Employees % %Full-Time, Year-Round & Hourly % %Full-Time Salaried Employees % %

Comments or explanation:

4.00 At what rate would you currently hire entry-level, inexperienced personnel into the following general categories?

Full-Time Regular Employee

Temporary Employee*

General Office $ /hour $ /hour

Maintenance $ /hour $ /hour

Ski Lift $ /hour $ /hour

* Typically employees that are hired for a specific period, specific projects, or overflow needs. While there is no legal definition of temporary employee they are hired without continued employment commitments. Exclude temporary agency rates.

2019 Ski Industry Compensation & Personnel Practices 1

GENERAL INFORMATION QUESTIONNAIRE (continued)

5.00 What is the average number of ski school students per year? 6.00 What is the average equipment allowance for Ski Patrol levels I, II and III (per season)?

Average amount: $ No equipment allowance

7.00 9041 Ski School Director - How many months out of the year does he/she actually work for your ski area? Include vacation time as time worked. months

8.00 Do you pay an additional premium for each level of EMT certification? Yes No9.00 Do you require helmets for all mountain employees? Yes No

10.00 9112 Risk Manager - Is your incumbent responsible for workers compensation? Yes No

SKI INSTRUCTORS11.00 Are benefit and personnel practice policies the same for ski instructors as other full-time/part-time employees?

Yes No

12.00 What is the criteria used to designate full-time seasonal instructors versus part-time seasonal instructors (i.e., number of hours worked per week, days scheduled)?

1.0 Hours/week2.0 Days/week3.0 Other (Specify)

13.00 Is this criteria the same for all employees or different for instructors? Same Different14.00 Do you have show-up pay for instructors? Yes No

(Show-up pay is defined as when an instructor reports to work but has no students.)

15.00 How many hours is your show up time? (Report minimum number of hours.) hours

RACE CREW16.00 Do you have more than one level for the Race Crew position (Job Code 9069)? Yes No

17.00 If yes, do you match all levels in Job Code 9069? Yes, How many levels do you have? No

FOOD SERVICE18.00 What type of food service (excluding hotel) do you have?

1.0 Limited Service (May have tables)2.0 Full Service (Sit down with table service)3.0 Both


GENERAL INFORMATION QUESTIONNAIRE (continued)

HOUSING / TRANSPORTATION19.00 Do you provide housing assistance? (Check all that apply.)

No, but are considering adding housing assistance – Skip to Qst. 25 No housing assistance offered nor are we considering – Skip to Qst. 25 Subsidized housing allowance (Specify maximum monthly allowance $) Subsidize down payment (Specify maximum down payment $) Offer low interest mortgage loans Organization owns rental property for employees (Specify number of units) Organization owns housing that is sold to employees (employees must sell back to organization when leaving employment)

Other (Please specify) 20.00 If you offer down payment or mortgage loan assistance, are there geographic restrictions

(i.e., property must be within the city, within the county, etc.)? No down payment or mortgage loan assistance provided Yes (Specify restrictions) No restrictions

21.00 Which employees are eligible for your housing assistance? (Check all that apply.) Full-time employees only Full-time employees Year-round part-time employees Seasonal (full-time or part-time)

22.00 Which employee category is eligible for your housing assistance? (Check all that apply.) Executive / Management Exempt / Professional Non-Exempt Salaried Hourly Non-Exempt

23.00 Do you offer transportation assistance? (Check all that apply.) No, but are considering adding transportation assistance No transportation assistance Provide vans for vanpooling Provide assistance with carpooling arrangements Use of company vehicles to and from work Pay full bus fare Pay a portion of bus fare Mileage reimbursement to and from work (Specify ¢ / mile) Mileage reimbursement to and from work ONLY after a certain number of miles (Specify # of

miles) Other (Please specify)



Skiing Privileges 2.00

Do you offer employees a life-time season pass? 1.00

1.00 No 2.00 Yes (Specify months of service to be eligible)

Recognize common law or domestic partners for family privileges? 2.00

No 1.00 Yes, common law only 2.00 Yes, domestic partners only 3.00 Yes, both 4.00

Require proof of dependency? 3.00

1.00 No 2.00 Yes (Specify in what form)

Do employee dependents receive a season pass? (Multiple responses permitted.) 4.00

0.10 No -- Skip to Complimentary Lift Tickets section

1.00 Year-round full-time employees (Specify fee) $ 2.00 Seasonal full-time employees (Specify fee) $ 3.00 Year-round part-time employees (Specify fee) $ 4.00 Seasonal part-time employees (Specify fee) $

Which dependents receive the season pass? (Multiple responses permitted.) 5.00

1.00 Spouse/Partner 2.00 Children 3.00 Other (Specify

Maximum age for a child's dependent pass? 6.00

1.00 18 2.00 21 3.00 23 4.00 Other (Specify


Complimentary Lift Tickets 3.00

Which employees qualify for complimentary lift tickets (comps)? (Multiple responses permitted.) 1.00

0.10 No complimentary lift tickets -- Skip to Ski Lessons section

1.00 Year-round full-time employees 2.00 Seasonal full-time employees 3.00 Year-round part-time employees 4.00 Seasonal part-time employees

Waiting period for new hires before entitled to use their comps? 2.00

1.00 No 2.00 Yes (Specify days in waiting period)

Waiting period for seasonal employees before entitled to use their comps? 3.00

1.00 No 2.00 Yes (Specify days in waiting period)

Does length of service determine the number of comp tickets issued? 4.00

1.00 No -- Skip to question 6.00

2.00 Yes

Number of tickets issued by length of service? 5.00

Full-Time Part-Time

1st season

2nd season

3rd season

4th season

5th season

6th + season

"Black-out" periods when comp tickets are not valid? 6.00

1.00 No 2.00 Yes (Specify)

Comp tickets void (or "red-lined") upon termination? 7.00

1.00 No 2.00 Yes

Ski Lessons 4.00

Employees receive free ski lessons as part of their benefits package? 1.00

1.00 No free ski lessons -- Skip to Employee Discounts section

2.00

Restrictions on lesson level? 2.00

1.00 2.00 Yes (Specify restrictions)

Restrictions on when employees may take their lessons? 3.00

1.00 No 2.00 Yes (Specify)

Employee Discounts 5.00

Do employees receive discounts? 1.00 1.00 No – Skip to Compensation Section

2.00 Yes

Which of the following items have discounts? 2.00

0.10 No discounts 1.00 Cafeterias (Specify) % 2.00 Table Service Dining (Specify) % 3.00 Alcoholic Beverages (Specify) % 4.00 Accessory Shops (Specify) % 5.00 Ski Rentals (Specify) % 6.00 Ski Lessons (Specify) % 7.00 Lift Tickets (Specify) % 8.00 Other (Specify item & amount of discount)

Do dependents of employees receive discounts? 3.00

1.00 No – Skip to Compensation Section

2.00

Which of the following items have discounts for dependents? 4.00

0.10 No discounts for dependents 1.00 Cafeterias (Specify) % 2.00 Table Service Dining (Specify) % 3.00 Alcoholic Beverages (Specify) % 4.00 Accessory Shops (Specify) % 5.00 Ski Rentals (Specify) % 6.00 Ski Lessons (Specify) % 7.00 Lift Tickets (Specify) % 8.00 Other (Specify item & amount of discount)


388.00

WE NEED YOUR INPUT!

A task force meeting is held biennially for each of our surveys. We need volunteers to revise current job descriptions, establish new ones, or recommend changes for our survey. If you can help, please complete the following information. We will contact you when a meeting is scheduled.

Name

Title

Organization

Telephone Number FAX Number

Check One: Employers Council Member Non-Member

To keep our compensation surveys up-to-date, we ask for your input. Please list any positions and/or changes you would like to see in future surveys. Remember, in order for a position to publish, we must have at least three participants reporting data.

ACCOUNTING CLASSIFICATION

9029 ACCOUNTING CLERK II (INTERMEDIATE)Performs a variety of detailed accounting duties in accordance with standard accounting procedures, under general supervision and guidance. Checks and verifies entry data for completeness and accuracy; codes regular entries for distribution to accounts. Audits disbursement vouchers, debit and credit memos, etc. Checks, posts and reconciles special account records. Assists with trial balance and preparation of statements and reports. May use a CRT or personal computer. Work is subject to audit and verification.9052 ACCOUNTANTRequires knowledge of accounting principles and procedures as applies to business matters. Analyzes reports and records and checks accuracy of vouchers. Directs maintenance of cash books, prepares trial balances, financial statements, cost reports or budgets. Typically requires a Bachelor degree or the equivalent in education and experience. Exclude Chief Financial Officer.9051 ACCOUNTING SUPERVISORResponsible for supervising the operation of the accounting department or a specific section of accounting in the larger installations. Assigns and audits work of Accountants, Bookkeepers, Accounting Clerks, etc. Personally handles more important, confidential accounting matters. Assists in the development of policies, systems, etc. Not a Controller level position.9053 PAYROLL CLERKUnder direct supervision, performs routine computation of wages of organization employees and prepares payroll sheets. Calculates each workers earnings based on time sheets, individual time cards and work or production tickets. Posts calculated data on payroll sheets showing workers name, working days, time rate, deductions, taxes, total wages due, etc. In an automated payroll system, may prepare documents for computer and enter data. May use a CRT or personal computer.9142 CONTROLLERPlans, organizes, directs and controls the accounting functions of the organization and reports operational results. Assures protection for the assets of the business through internal control, internal auditing and ensuring proper insurance coverage. Reports to Top Financial Manager.9045 TOP FINANCIAL MANAGERTypically a Vice-President level.

9044 PURCHASING MANAGERResponsible for all buying for the ski area. Interviews vendors to obtain information concerning product, price, ability of vendor to produce product or service, and delivery date. Reviews bid proposals from vendors and enters into contract within budgetary limitations.

2019 Ski Industry Compensation & Personnel Practices Page 9

9082 AUDITORAudits all daily revenue reports and prepares and processes all revenue deposits. Prepares and distributes daily revenue and operational summaries. May make change for different departments.

DAY CARE CLASSIFICATION

9055 DAY CARE ATTENDANTResponsible for the care of infants and toddlers, involved in indoor and outdoor activities. May be involved in skiing activity/snow play.9058 DAY CARE MANAGER Responsible for the operation of the day care program, including supervision of attendants, scheduling, etc.9054 DAY CARE SUPERVISOR/FOREMANPerson responsible for day to day operations of the day care center. This position may be exempt or non-exempt.

FOOD SERVICE CLASSIFICATIONReport for Mountain Operations only.

For Hotel Operations, see EMPLOYERS COUNCIL Hospitality Survey.

9059 CASHIERCharges guests for items that they receive and rings up these items on the appropriate register keys to insure accurate accounting of sales.9085 CASHIER, HEADResponsible for the accurate accounting of the daily monetary procedures of the unit; and for the training, supervision and scheduling of the cashiers. Must be knowledgeable about the Colorado Liquor Code. May also be responsible for the clerical functions of the unit.9086 COOK IResponsible for cooks station, such as broiler, saute, fryer, oven or grill. Cooks food per established recipe by measuring ingredients, preparing food for cooking and actual cooking. Tests food for doneness and taste. Adjusts seasoning and temperature for proper cooking. May cut up poultry, meats and fish for cooking. May relieve cooks and other stations. Responsible for kitchen sanitation.9087 COOK IIOversees one or more cook’s stations such as broiler, sauté, fryer, oven or grill. Supervises Cook Is during the preparation of food and may improvise on established recipes according to food availability. Performs work of subordinates. Assists in overseeing kitchen sanitation. May order and assist in inventory.

FOOD SERVICE CLASSIFICATION (continued)

Report for Mountain Operations only.For Hotel Operations, see EMPLOYERS COUNCIL

Hospitality Survey.

9064 CHEF, SOUSEnforces good housekeeping and quality control in food production. Creates recipes. Maintains controls over food and labor costs. May change or make schedule if necessary. Do not include gratuity income.9062 CHEF, EXECUTIVEResponsible for supervision of all kitchen personnel and preparation of all food. Supervises, coordinates, and participates in activities of cooks and other kitchen personnel. Selects and develops recipes and menus. Must have knowledge of all formalities of cooking such as setting up food displays, ice carving, etc. Responsible for all food and labor cost budgeting. Do not include gratuity income.9129 BARISTACashiers and prepares drinks to order in counter service cage. Takes orders for coffee drinks. Prepares sandwiches and salads.9021 FOOD SERVICE PERSONNEL - NON-TIPPEDThis job includes dishwashers, bussers and servers who do not cook. 9114 WAIT STAFF - TIPPEDThis job EXCLUDES bartenders.

9113 BARTENDERMixes and serves various ordered drinks. Collects payment for drinks served. Keeps bar and supplies in clean and orderly condition. Assists in taking periodic inventories.9057 ASSISTANT UNIT MANAGER/SUPERVISORAssists in coordinating food service activities for a unit. Reports to the Unit Manager/Supervisor.9056 UNIT MANAGER/SUPERVISORCoordinates all food service activities for a unit.9065 KITCHEN MANAGERDirects the activities of the production department in accordance with specifications and procedures. Plans and schedules daily food production in relation to anticipated demand. Ensures food quality, portion control, and production cost control. Recruits and trains all “back-of-the house” hourly employees. Is often responsible for controlling food inventory, maintenance of kitchen equipment, sanitation and housekeeping.9158 FOOD AND BEVERAGE WAREHOUSE FOREMAN


Responsible for ordering, receiving, distributing and storing equipment, materials, supplies, and foodstuffs. Supervises the warehouse clerk(s).9038 FOOD AND BEVERAGE MANAGERTop person in Food and Beverage.

OFFICE/GENERAL CLASSIFICATION

9089 ACTIVITIES DESKActs as general information source. Provides guests with lift tickets that are part of the pre-paid package. Issues discount lesson tickets. Assists in setting up planned activities on and off the mountain. Handles money. Sells tickets to walk-in customers.9060 EXECUTIVE BUSINESS SUPPORT ASSISTANTMust have sufficient knowledge of ski areas organization, policies and personnel to make minor administrative decisions, exercising independent judgment. Assembles data and prepares complex and/or confidential reports, and composes correspondence. Handles many problems without referring them to a superior, and performs a responsible liaison function between superior and other employees or other departments. Proficient with standard office equipment, PC, and software packages such as word processing and spreadsheets. May work on independent projects. Performs other high level administrative appointments, and makes travel arrangements. May include Administrative Assistant and/or Executive Assistant.9048 ADMINISTRATIVE ASSISTANT

(INTERMEDIATE)Performs a broad range of clerical and typing duties under general supervision. Receives visitors and screens phone calls. Opens and distributes mail. Establishes and maintains filing systems. May prepare response to routine correspondence for Supervisor’s signature following established procedure. Proficient with standard office equipment, PC, and software packages such as word processing and spreadsheets.9106 GUEST SERVICES DIRECTORManages all guest services operations for the ski area, including the host/hostess program, customer complaints, etc. Typically reports to the Top Marketing Director.9061 HOST/HOSTESSKnowledgeable in all aspects of the ski area and able to answer questions and handle complaints. Skiing may be required. Does not handle money.9151 BENEFITS ADMINISTRATOROversees administration of employee benefits such as medical insurance, dental plans, flexible spending plans, life insurance plans, paid time off, etc. Consults with and advises employees on eligibility for insurance, hospitalization, and other benefits. Typically an exempt position.9886 HUMAN RESOURCES ADMINISTRATOR


Under general supervision and following established procedures, performs clerical tasks related to the human resources function. This is an entry level position.9152 RECRUITMENT COORDINATORHandles all aspects of recruitment. May supervise one employee.


OFFICE/GENERAL CLASSIFICATION (continued)

9088 HUMAN RESOURCES MANAGERProvides technical assistance and coordinates daily personnel program policies, plans, and objectives. Typical duties may include compiling salary and/or other personnel statistics answering routine personnel inquires, maintaining appraisal and position description file. Performs, as required, assignments in the areas of wage and salary administration, employee benefit analysis, job evaluation, organizational studies, special projects, and employment activities. May handle workers unemployment compensation claims.9049 HUMAN RESOURCES DIRECTORResponsible for the total human resource function of the ski area. Has jurisdiction over several or all of the following functions: employment, placement, training, wage and salary administration, benefits administration, personnel records maintenance, employee relations and safety. This is the top non-officer position.9047 EMPLOYEE HOUSING COORDINATOROversees the employee-housing program. Coordinates lease agreements, rent records, deposits, and payroll deductions. May also oversee inspections and repair work. Handles employee housing problems, disagreements, etc.9153 TRAINING MANAGERResponsible for determining the training needs of the organization and for the development and administration of training programs to meet these needs.9112 RISK MANAGERCoordinates accident investigations and the enforcement of accident prevention procedures.

INFORMATION TECHNOLOGY CLASSIFICATION

INFORMATION TECHNOLOGY MANAGERResponsible for the success of multiple information technology functional areas. Provides strategic and tactical planning, development, evaluation, and coordination of information technology systems. Coordinates the integration of data, information, and communications systems and serves as the catalyst for new systems development. Provides management, direction and leadership in several (but maybe not all) functional IT areas such as applications development, computer operations,

networking, technical support, or systems administration. 9108 This Position is a: Functional Manager

A Functional Manager is typically found in a small information technology department. Manages the function of IT, but does not manage any people. May have secretarial support, but no functional employees.9073 This Position is a: First-Line Supv.

Highest Level Supervised: Non-Supv. Exempt

9235 NETWORK ADMINISTRATORInstalls, maintains, and monitors the operation of the organization’s local and wide area networks (LAN/WAN). Participates in strategic planning efforts, capacity planning, functional and technical design of enterprise systems, and resolution of complex problems. Evaluates vendor products in hardware, software, and telecommunications equipment and recommends purchases consistent with the organization’s short and long term objectives. Recommends and implements LAN policies and standards and ensures adherence to security procedures. Performs troubleshooting, diagnosis, and repairs/fixes for network hardware and software related problems. Typically requires college degree or equivalent and certified network administration training. Typically requires 3 years experience in the installation and maintenance of LAN/WAN network systems. 9269 WEBMASTER / WEB ADMINISTRATORWith direction, supports the organization’s strategies and goals relative to external communications by designing and building web page links using a variety of graphics software applications, tools, and techniques such as interface features, site animation, and special-effects elements. Using languages such as HTML, creates and develops visually aesthetic graphics and may write text about the organization and web site, catalogs, short stories and customer support documents for inclusion in the site itself. Adds links, ensuring theme consistency and scheduling workload. Requires a mastery of web-based technologies and thorough knowledge of HTML, PhotoShop, Illustrator, and/or other design-related applications. Duties usually include design, production, and creating functional links on the web. Typically requires a BA/BS or equivalent or related web design/development training and 3 years experience managing web services.9119 TECHNICAL SUPPORT SPECIALISTOperational support for computers, local peripherals, network printers, software installation and configuration, user network permissions, and configuration of network user accounts. Deploy new computers and optimize


PC configurations. Manage laptop pool. Typically requires college degree and a minimum of two years of previous experience.


MAINTENANCE / MISCELLANEOUS CLASSIFICATION

9090 BUILDING MAINTENANCE TECHNICIANRepairs and maintains physical structure of buildings. Uses hand tools and power tools to make minor repairs on electrical fixtures and appliances, locks, furniture, woodwork, plumbing, etc. May do painting, building, cleaning, plastering, etc. See also Painter.9136 BUS/SHUTTLE DRIVER - CLASS C LICENSEResponsible for the safe and efficient operation of all transportation vehicles and equipment to include: related maintenance, daily record keeping, safety checks of assigned vehicles or equipment. Provides the guest with accurate and up-to-date information relative to all services and special activities and events. Must be CDL.9091 CARPENTERPlans, constructs, installs and maintains woodwork structures for resort area. Bids and coordinates projects. Selects materials to meet project demand, including appearance. Works from sketches as well as blueprints. May direct the work of others.9092 ELECTRICIANRepairs, maintains and installs electrical systems and equipment such as motors, transformers, wiring switches and alarm systems, street lights, and the primary power systems. Exclude lift electricians.9074 GROUNDS FOREMANResponsible for grounds, parking areas and landscaping/snow removal. Acts as overseer/supervisor for either employees or sub-contractors. May include both summer and winter jobs.9156 UTILITIES, MASTERResponsible for building mechanical, water, sewer, heats and gas systems for the resort. Complies with applicable federal, state and local regulations.9139 BASE OPERATIONS DIRECTORResponsible for the maintenance, modification and supervision of resort construction and day-to-day maintenance. Supervises mechanical, electrical maintenance, carpenters, signs, paint shops and warehouse. Responsible for budgeting and cost estimating. Reports to V.P. of Operations.9026 JANITORKeeps floors, walls, windows, furniture and fixtures of common areas in a clean and sanitary condition by hand or with mechanical equipment. Stocks sanitary supplies for such areas. May

perform other simple miscellaneous duties as directed. Exclude contract janitorial rates.9095 LAUNDRY ATTENDANTCollects soiled linens for laundering, and receives and stores linen supplies in linen closet. May tend laundering machines to clean linens.9075 PAINTERInclude all levels of painters. See also Sign Maker.


9111 SIGN MAKERResponsible for the layout, construction and installation of all signs and graphic design. Also assists in planning and design.9030 PARKING ATTENDANTDirects traffic to available parking. Responsibilities may include snow removal, sanding and trash removal.9076 RECYCLING COORDINATORResponsible for collection and distribution of all recyclable products. 9066 SECURITY GUARDHandles disturbances and guards property. May assist skiers with information and directions. May maintain various records and prepare reports. Include all levels.9155 SECURITY DIRECTOROversees ski resort security.9157 CREWLEADER – GENERALLeads crews of approximately 8 – 10 employees. Assists in training and leads the day-to-day job responsibilities. Assists foreman or supervisor in documentation but has no supervisory responsibilities in respect to hiring, firing, disciplinary action, etc. Departments that may have this lead position include childcare, janitorial, food and beverage, ticket seller. Do not include lift crew leader.9084 WAREHOUSE CLERKReceives, stores and issues equipment, materials, supplies, merchandise, foodstuffs or tools and compiles stock records in stockroom, warehouse or storage yard. Verifies receipt of items on requisition. Examines stock to verify conformance to specifications. Fills orders or issues supplies from stock. May distribute stock to other areas. Assists in Inventory.

SKI LIFT CLASSIFICATION

9008 LIFT ATTENDANTExecutes the safe, efficient and courteous loading and unloading of skiers. Maintains proper and safe levels of snow throughout the entire lift station area.9022 LIFT OPERATOROperates machinery. Inspects records and reports the condition of all lift machinery. Maintains proper and safe levels of snow throughout the entire lift station area. Previous experience as a Lift Attendant.9068 LIFT MASTER ELECTRICIANMaintains and repairs the electrical systems of ski lifts. Master Level only.9148 LIFT JOURNEYMAN ELECTRICIAN

Maintains and repairs the electrical systems of ski lifts. Journey Level only.9159 LIFT CREW LEADERLeads a specific lift crew. Trains and leads the crew on day-to-day operations. No supervisory duties.


SKI LIFT CLASSIFICATION (continued)

9007 LIFT FOREMANForeman of individual lift crews, excluding maintenance personnel. 9009 LIFT MECHANIC (Journey Level)Responsible for specified inspections, preventive maintenance, modifications, construction, specified maintenance programs, and running repairs. Assures the compliance of applicable rules and regulations of United States Forest Service, Colorado Passenger Tramway Safety Board, American National Standards Institute (ANSI), and the Occupational Safety and Health Administration (OSHA). This is a journey-level position and incumbent works under supervision.9010 LIFT MECHANIC (Master Level)Responsible for specified inspections, preventive maintenance, modifications, construction, specified maintenance programs, and running repairs. Assures the compliance of applicable rules and regulations of United States Forest Service, Colorado Passenger Tramway Safety Board, American National Standards Institute (ANSI), and the Occupational Safety and Health Administration (OSHA). Typically works with quad-lifts and/or gondolas operations. This is a master-level position in which the incumbent works independently.9036 LIFT RECORDS COORDINATORCoordinates and documents all lift maintenance procedures through the use of logs, computer programs and work orders in compliance with the Colorado Passenger Tramway Safety Board. May be the lift department dispatcher. May be in charge of lift department hourly time keeping and ordering parts for the Lift Maintenance Department.9080 LIFT MAINTENANCE SUPERVISORSupervises daily lift maintenance, including supervision of personnel, maintenance of machinery, building and tools. Supervises lift construction and modifications.9067 LIFT OPERATIONS SUPERVISORSupervises the daily lift operations: supervises, trains, schedules staff, enforces ticket security, and supervises maintenance of ancillary lift structures such as mazes, shacks, and ramps.9006 LIFT MANAGERSupervises all lift operations and maintenance. Ensures that lifts meet regulations and codes.9016 TICKET CHECKER/SCANNERProvides ticket security by insuring each boarding skier has a valid ticket according to time, day, and proper lift. Provides a safe

environment by actively controlling the flow of the crowd.9046 TICKET SCANNING SUPERVISORSupervises Ticket Scanners. Responsible for hiring, coaching, performance reviews, budget compliance, terminations, etc.


SKI PATROL CLASSIFICATION

9001 DIRECTOR/CHIEF OF SKI PATROLResponsible for all activities and functions of the ski patrol.9002 SUPERVISOR/ASSISTANT CHIEF OF SKI

PATROLAssists the Director/Chief of Ski Patrol and reports to him/her.9003 SKI PATROL - LEVEL IRequires 0 to 1 year ski patrol experience. 9004 SKI PATROL - LEVEL IIRequires 2 years ski patrol experience. 9005 SKI PATROL - LEVEL III Requires 3 years ski patrol experience. 9035 SPECIAL SKILLS FOREMAN May lead patrol in avalanche control, search and rescue, accident investigation, and gondola evacuation. This is a non-exempt position.

SKI SCHOOL CLASSIFICATION

Report Ski Instructors Base + Incentive in appropriate job codes.

SKI INSTRUCTOR - APPRENTICE/UNCERTIFIEDThis is an uncertified instructor teaching skiing to individuals.9163 Base + Incentives Also complete Ski Instructor matrix in General Information Section.

SKI INSTRUCTOR - PSIA LEVEL ISee PSIA Level I job definition in Directions and Definitions.9164 Base + Incentives Also complete Ski Instructor matrix in General Information Section.

SKI INSTRUCTOR - PSIA LEVEL II/ASSOCIATE CERTIFIED

See PSIA Level II job definition in Directions and Definitions.9165 Base + Incentives Also complete Ski Instructor matrix in General Information Section.

SKI INSTRUCTOR - PSIA LEVEL III/FULLY CERTIFIEDSee PSIA Level III job definition in Direction and Definitions.

9166 Base + Incentives Also complete Ski Instructor matrix in General Information Section.


SKI SCHOOL CLASSIFICATION (continued)

SKI INSTRUCTOR - PSIA MASTERS LEVEL IIIThis is the top PSIA Ski Instructor.9079 Base + Incentives Also complete Ski Instructor matrix in General Information Section.

9050 SKI SCHOOL SUPERVISORPlans, directs and leads activities of the ski school that maximizes the guests ski school experience. Duties include staff forecasts and scheduling, class assignments, training and evaluating. Generally an exempt position.9140 SKI SCHOOL TRAINING MANAGERDevelops, conducts and schedules training for all instructors in accordance with Professional Ski Instructors Association - Rocky Mountain (PSIA-RM). Prepares instructors for certification, organizes and conducts orientation and other clinics. Also responsible for training the training team. Typically an exempt position.9145 SKI SCHOOL ADMINISTRATIVE ASSISTANTResponsible for performing and/or supervising ski school support functions, including statistical tracking, financial accountability and assistance with budgets to ensure accurate, efficient and smooth operation of the ski school. This is a supervisory position.9041 SKI SCHOOL DIRECTOR

9034 RACING COACHCoaches race teams in Nordic, Alpine, free-style, etc. events.9069 RACE CREWPrepares, produces, maintains and disassembles racing events scheduled. 9097 RACE EVENTS SUPERVISORDirects, designs, coordinates, organizes and administrates ski racing, coaching, special events and recreational activities programs.9275 ALPINE/FREESTYLE/NORDIC PROGRAM

DIRECTORCoordinates and coaches the alpine/freestyle/nordic ski programs. Hires and schedules coaching staff, training programs and competitions. Designs and directs coaching methodology and philosophy for the different age group competitors.

SKI RENTAL CLASSIFICATION

9098 SKI REPAIR TECHNICIAN

Mounts bindings and repairs ski hardware. 9025 SKI RENTAL ATTENDANT Fits boots and sets skis for customers.


9024 SKI RENTAL SUPERVISOROversees rental unit, including supervision of employees. 9039 SKI RENTAL MANAGERResponsible for all ski rental operations.

SKI SHOP CLASSIFICATION

9099 RETAIL CLERKTotals bills, receives payment, and makes change for items purchased. Stocks shelves, marks prices on merchandise. Wraps or bags merchandise, figures any special discounts. Sets up advertising displays, table displays, cleans shelves, counters, etc. Takes inventory, orders merchandise, keeps records of sales.9276 RETAIL UNIT SUPERVISORResponsible for directing, coordination and managing the functions of their specific location, including the overall staffing, training and employee coaching of the retail sales daily operation, customer satisfaction, monetary control, inventory control and protection.9043 SKI SHOP MANAGER Responsible for the overall operation of the ski rental, repair shop and retail operations, including the overall staffing, budgeting, buying for the equipment rental, repair and retail operation.

SLOPE MAINTENANCE/TERRAIN PARK CLASSIFICATION

9013 HEAVY EQUIPMENT OPERATOR Operates road graders and other summer heavy equipment. Do not include trail/snow grooming equipment operators.9100 VEHICLE SHOP FOREMANWorking foreman who oversees the day to day mechanical decisions. 9012 SNOW GROOMER – JOURNEY LEVEL Experience with heavy equipment and/or snowmaking. Could be an entry level position. 9160 SNOW GROOMER - MASTER LEVELOver one year experience as a journey level groomer. Qualified to operate different grooming equipment, which may include a winching machine.9144 SNOW GROOMING CREW FOREMANDirects snowcat operators in dozing and grading and winching trails, lift ramps and base area. May supervise 8 to 12 cat operators. 9011 SLOPE MAINTENANCE DIRECTOR/MANAGER Responsible for slope grooming, equipment operations and maintenance, timber supervision,

trail maintenance, snowmaking and the revegetation program. Responsible for adherence to United States Forest Service Special Use Permit. Responsible for all explosives work and the supervision of vehicle maintenance records.


SLOPE MAINTENANCE/TERRAIN PARK CLASSIFICATION (continued)

9211 TERRAIN PARK ATTENDANTSets up, breaks down and performs daily maintenance of terrain parks and/or halfpipes. Responsible for up-keep of fences, signage and park features. Assists with special events hosted in the terrain park. Keeps actuate records of features and work performed. Monitors and enforces park safety. May interact and speak with guests.9130 TERRAIN PARK HEAVY EQUIPMENT OPERATORSnowcat or specialized equipment operator dedicated to terrain park construction and maintenance.9131 TERRAIN PARK DESIGNERMinimum one year grooming experience. Designs and grooms Terrain Park features with dozer, tiller, and tracked equipment.9132 TERRAIN PARK MANAGERManages design and maintenance of one or more terrain parks for a mountain.9103 VEHICLE MECHANIC IWorks on all track and rubber tire equipment. Can perform any task with direct supervision.9104 VEHICLE MECHANIC IIWorks on all track and rubber tire equipment. Can perform any task with moderate supervision.9105 VEHICLE MECHANIC IIIWorks on all track and rubber tire equipment. Can perform any task with minimal supervision.9027 VEHICLE MAINTENANCE MANAGERManages the operations of the department of Vehicle Maintenance to include the administration of all maintenance work, the communication and scheduling of work, the setting of work standards, and the supervision of employees.

SNOWMAKING CLASSIFICATION

9019 SNOWMAKING WORKER I Operates equipment involved in snowmaking procedure. Requires 0-1 years of experience.9020 SNOWMAKING WORKER IIOperates equipment involved in snowmaking procedure. Requires 2 or more years of experience.9018 SNOWMAKING FOREMANSupervises individual crews. Must be able to operate all snowmaking equipment. This is a non-exempt position.

9017 SNOWMAKING SUPERVISOROversees the entire snowmaking operation. This is an exempt position.


TICKET SALES CLASSIFICATION

9015 TICKET SELLERSells lift and ski school tickets. May be involved in group sales and ticket adjustments. Also see Ski School Ticket Sellers.9014 TICKET SALES SUPERVISORSupervises daily operations of all lift ticket sales locations including supervision, training and scheduling of staff, daily financial reports, and inventory and cash control.9070 TICKET SALES MANAGER/DIRECTORResponsible for overall management of all ticket sales, including lift and ski school tickets and season passes.

MARKETING CLASSIFICATION

9128 MARKETING COORDINATORCoordinates day-to-day logistics of local advertising campaigns, direct marketing plans, advertising agencies and collateral development. Designs local advertisements. Manages advertising budget.9118 SOCIAL MEDIA SPECIALISTImplements and guides the organization’s social media campaign. Manages the organization’s presence in social networking sites including Facebook, Twitter, blogging sites, and other similar community sites. Typically requires a Bachelor’s degree in digital media and three years of experience.9150 COMMUNICATIONS COORDINATORAssists the Public Relations Director in establishing and maintaining service relationships with local, regional, national and international media – both print and broadcast – to generate media exposure. Typically an exempt position.9072 PUBLIC RELATIONS DIRECTORManages all public relations for the ski area including regular communication with media, familiarization trips for media representatives, coordination of photography/ videotaping, writing brochures, announcements, letters. May include daily snow reports. Typically reports to Top Marketing Director.9063 RESERVATIONISTAccepts any and all ski service related activity reservations (including lodging and transportation), typically by phone. Familiarizes inquirer with services available and rates. 9147 RESERVATIONS SUPERVISORSupervises and oversees the day-to-day general operation of reservations department, including

staffing, scheduling, filing and record keeping. Reports to the Reservations Manager.


MARKETING CLASSIFICATION (continued)

9110 RESERVATION MANAGER, CENTRALResponsible for administration of staff and equipment needed for booking all summer and winter reservations for lodging, transportation, car rental and other services and activities. Provides an on-going program of reservation research information and maintains a sales tracking system.9071 SALES DIRECTORResponsible for year round group and individual sales including: meetings/conventions, leisure groups, bus tours, international groups and individuals, travel agency sales. Negotiates contracts, oversees regional sales offices, and develops support materials. Plans, forecasts, tracks and reports individual sales representatives and department sales production. Responsible for department budget. Typically reports to Top Marketing Director.9117 GROUP SALES COORDINATORCoordinates all group sales activities with ski area and lodge to ensure the groups are sold and serviced appropriately. Responsible for selling and coordinating off-site ticket sales.9138 EVENTS/PROMOTION COORDINATORResponsible for increasing revenues through the sales and coordination of group events, promotions, sponsorships and assigned marketing department projects. Assures the smooth running of events in order to provide high quality guest service as well as enhance the organizations image, maximize space and facilities usage and generate additional revenues.9162 SALES MANAGERDevelops business through targeted segments such as wholesalers, airlines, travel agents, consumers, groups, ski shops, e-commerce, and promotions. Implements sales programs to promote programs and packages for revenue maximization with yield management. Represents company at trade shows, industry conferences and consumer shows. The title “Manager” in this case does not denote supervision or budget responsibilities.9042 TOP MARKETING MANAGERTypically a Vice-President level.

PLANNING CLASSIFICATION

9126 MOUNTAIN PLANNER Coordinates mountain expansion. Responsibilities include environmental studies

and U.S. Forest Service liaison. Assists in surveying, developing and coordinating drawings, mappings and construction for trail road construction.


9127 HOMEOWNER RELATIONS COORDINATOR Liaison for area homeowners on leasing and resort issues. Seeks to attract new business to the rental program while continuing to nurture and strengthen the working relationship with existing homeowners in the program.

SELECTED MANAGERS / DIRECTORS CLASSIFICATION

9037 GENERAL MANAGER/VICE-PRESIDENT OF OPERATIONS

This is the top position in the ski area.

9040 MOUNTAIN MANAGER

SUMMER CLASSIFICATION

9300 SUMMER ACTIVITIES ATTENDANT Instructs and safely operates all activities at the base area, which may include bungee jump, rock climbing wall, mechanical bull, ropes, etc. Obtains and scans activity tickets from guests. May be assigned duties in other resort activities/functions as needed.9301 SUMMER ACTIVITIES SUPERVISORResponsible for summer program development and implementation. Trains, manages and evaluates seasonal staff. Oversees proper procedures for first aid of the sick and injured, incident investigation, and assisting with any other needs of summer operations. Typically requires high school graduate and first aid/CPR training and prior supervisory and mountain resort industry experience.9302 MOUNTAIN BIKE PATROLLER/INSTRUCTORResponsible for patrolling and monitoring trails, assisting guests with information and providing emergency first aid assistance when necessary. Educate guests on essential mountain biking safety to enable them to ride with greater safety and enjoyment. Typically requires High school graduate and first aid/CPR training. Requires a proficiency in downhill mountain biking skills.9303 MOUNTAIN BIKE PARK MANAGER Responsible for all aspects of Mountain Bike program from providing the vision and oversight of trail design, construction, and maintenance, to organization of daily operations including bike rentals, guides, mechanics, and bike patrol. Responsibilities supervising the mountain bike park staff. Typically requires High school graduate and formal coursework in mountain bike park trail design and building program. Also requires a proficiency in downhill mountain biking skills.


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