Ashlee Todd3832 E Spokane Street Tacoma, WA 98404

Phone: 206-618-8304E-mail: AshleeNTodd@gmail.com

ObjectivesDecorated military professional transitioning from the US Air Force to a career in Career Counseling. Enthusiastic, resourceful recent graduate with academic and professional background in Psychology and Counseling. Ability to establish priorities and meet challenges head-on. Strong project management and Team-building skills.

EducationM.ED Guidance and Counseling (City University of Seattle-June, 2016)

Education Coursework Dean’s List Child Development Coursework Guidance and Counseling Internship (200 Hours)

BA Psychology (Argosy University of Seattle-November, 2014) GPA: Magna Cum Lade Dean’s List, 2014

ExperienceFamily Support Liaison (November 2016 –Current)K12-Insight School of Washington (Tacoma, WA)

Support new and returning students with Back on Track plans. Work with team in encouraging parents 1:1 to participate in school

activities. Proficient and fluent in all elements of communication, including Microsoft

Office. Facilitate orientation sessions, welcome calls, and non-completion items

with students. Maintain accurate documentation of student performance, needs, and

academic supports. Provide guidance and support for parents who have students experiencing

academic difficulty. Assist in developing an academic remediation plan for families providing

support towards completion of plan. Facilitate training/support and provide academic resources to help parents

Resume: Ashlee Todd

on best practices for working with their children to improve their student’s academic achievement.

Collaborate with the teachers, parents, administrators, and other school staff to ascertain students’ academic needs and create a plan for improvement.

Air Transportation Journeyman (November 2012 –Current)U.S Air Force Reserves (Joint-Base Lewis McChord, WA)

Plans and selects fleet services. Plans and organizes air transportation activities including cargo loads and

packaging. Provides handling services of special category passengers. Plans and supervises meal distribution for in-flight accommodations. Inspects airlift activities for compliance and recommends corrective action. Manifests passengers on flight manifests and books/pre-books special

passengers according to category. Checks in passengers, processes, schedules, transports, and escorts

passengers Assisted with the Safety Risk Management (SRM) process. Calculated the aircraft weight and balance, performance and fuel

requirements. Directed ground crews in the loading and unloading of aircraft cargo or

baggage. Transported luggage and cargo to various airport locations.

Paraeducator (January 2015 –March 2016)Renton & Kent School Districts (Renton and Kent School District Various)

Assisted classroom teacher with Special Education Students. Ability to work with students in a caring and confident manner. Ensure safety of students in classroom, including cultural competency and

proper control. Accompany students throughout school premise and assist with daily

functions. Communicated objectives for all lessons, units and projects to students

and their parents. Integrated technology into the classroom as an instructional tool, such as

the Smartboard.Spa Associate (March 2015 –May 2016)Hand and Stone Massage and Therapy (Tukwila, WA)

Anticipated spa and salon guest concerns and addressed them immediately.

Greeted guests in a warm and friendly manner to create a positive first impression of the spa.

Led comprehensive spa tours for new members. Followed the pre-assigned opening and closing procedures for each spa

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Resume: Ashlee Todd

station. Restocked linen and laundry in all areas of the spa. Consistently followed all required protocols for scheduling spa

appointments. Served as a primary point of contact for members and guests for

information on spa products and services. Recorded inventory sales into the spa's weekly income report.

Administrative Assistant (April 2014 –April 2015)G4S Secure Solutions (Tukwila, WA)

Assist in selection and placement process (e.g., prepare application packets, hire packets, schedule interviews and pre/post-employment training, and enter data in the Human Resources Information

System [HRIS]).Answer incoming calls, forwarding to appropriate person for action.

Organizing training classes for new guards, IAW state guard requirements. Filing and maintenance of personnel and sensitive documents. Effective oral and written communication skills. Assist in maintaining office machines. Organize job fairs for recruitment purposes. Coordinating Employee benefits. Fingerprinting employees of banks.

Library Assistant (October 2012 –April 2014)Argosy University of Seattle (Seattle, WA)

Checked in, checked out and renewed library materials using Library Software.

Trained up to five library staff to work at the circulation desk. Trained staff, students and faculty on the use of library technology. Scheduled and coordinated the use of library equipment. Drove the expansion of library collections and programs in response to

student and faculty needs and special requests.

Client Service Representative (September 2012 –December 2012)Longboat Mobility (Seattle, WA)

Answered and delegated multi-lined telephones. Processed national sensitive accounts and orders within those accounts. Acted as technical cellular support agent for partners of the company. Offered support for large bulk orders that must be handled with care. Certified Verizon, AT&T and Sprint master agent.

Guest Services (January 2012 –October 2012)Marriott International (Seattle, WA)

Manage inventory of loyalty program incentives. Assisted Marketing Manager in execution of event plans and logistics. Strives to improve and build upon overall customer services and

amenities. Delivered outstanding customer service daily: knowledge of center,

directions for guests including location of specific stores and services

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Resume: Ashlee Todd

and/or suggesting stores, restaurants and services.Lead Transportation Security Officer (November 2010–November 2011)[Type the company name]Security Administration (SeaTac, WA)

Acted as liaison for upper management and fellow employees. Knowledge of the theories, dynamics, and factors underlying the aviation

screening process to enable authoritative and independent handling of screening functions. Gather and analyzed a variety of data to ensure risk assessments. Ensure safety in all modes of transportation. Protecting secure airports, seaports, railroads, highways, and public transit

systems. Ability to interpret and apply federal, agency, and TSA personnel policies,

processes and procedures. Skill in communicating with the public to include resolving conflicts,

communicating process and procedures and enhancing understanding of the TSA mission, vision and

values.

SkillsCrisis intervention techniques OrganizedCulturally-sensitive Firearm and explosives handlingCriminology knowledge Trained in securityOrganized Quick learnerReliable TroubleshootingCritical thinking interventionist Secret Security ClearanceLearning disability familiarity Disaster preparednessCritical thinking Weapons training

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