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1 TekLink International Confidential Your Trusted Analytics and Planning Partner Should I Stay or Should I Go? Thoughts on Data & Analytics for SAP Clients Andreas Wilmsmeier Managing Director / VP Europe Email: [email protected] Mobile: +41 79 873 4317

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Page 1: Should I Stay Or Should I Go V0.11-static...More about Andreas LinkedIn TekLink Leadership Team. TekLink International Confidential 3 TekLink -At a Glance E ... Business level meta

1TekLink International Confidential

Your Trusted Analytics and Planning Partner

Should I Stay or Should I Go?

Thoughts on Data & Analytics for SAP Clients

Andreas WilmsmeierManaging Director / VP Europe

Email: [email protected]: +41 79 873 4317

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2TekLink International Confidential

Speaker Introduction

Andreas WilmsmeierManaging Director, TekLink International AG

As the Managing Director of TekLink International AG, Andreas Wilmsmeier has been consulting SAP customers in various industries, in Germany, Switzerland and worldwide for over 20 years in relation to the strategic alignment, implementation and operations of their Data & Analytics solutions.

As a speaker of the DSAG "Business Analytics Platform" the Swiss “Business Analytics” chapter he is in constant exchange with SAP and has significantly contributed to the DSAG White Paper on"Future-Oriented Analytical Platforms". He is a co-author of “Mastering the SAP Business Information Warehouse”.

More about Andreas LinkedIn

TekLink Leadership Team

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3TekLink International Confidential

TekLink - At a Glance

WHO

WE

ARE

17 Yrs.

A Global Analytics and Business Planning Services Provider and

Thought Leader since 2003

240+ 1200+ 100%

80+%260+ 75+ 96%

WHA

T W

E DO

BI Strategy and Advisory

PART

NER

S

OrganicGrowth

Analytics & PlanningResources

SuccessfulProjects Referenceable Clients

GlobalEmployees

Fortune 500 Clients Largest Staffing on a Client RepeatEngagements

Global Locations: USA | India | Switzerland | UK | Germany Corporate Headquarters: 4320 Winfield Rd, Suite 215, Warrenville, IL 60555, USA www.teklink.com

Core BI Application

Development

Trade Management Applications

Enterprise Planning Solutions

Big Data and Advanced Analytics

Application Management

Services

Data Visualization

Cloud Platform and Technical

Services

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4TekLink International Confidential

TekLink Global Presence

Global Delivery Center§ HyderabadSatellite Office§ Gwalior, India

European Headquarters§ Switzerland

Regional Offices§ United Kingdom§ Germany

Corporate Headquarters§ Warrenville, IL USASatellite Office§ Chicago, IL USA

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5TekLink International Confidential

Should I Stay Or Should I Go?

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6TekLink International Confidential

§ Cloud is driving a more diversified solution landscape

§ Massive volumes of diverse data have become accessible

for analysis (IoT, social, unstructured, …)

§ All adding to the challenge of data integration, data

harmonization and data quality

§ Higher skilled business users: Self service, agile, quick

response, high complexity, …

§ Variety of analytic solutions is increasing: Various front

ends, embedded, data warehouse / big data based,

AI/ML, …

§ Automation of business processes or process steps (RPA)

Trends and Challenges Illustrated

Internet of Things

Cloud Apps

Legacy

Big Data

SAP Ariba

Cloud Platforms

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7TekLink International Confidential

Trends and Challenges Illustrated

Internet of Things

Cloud Apps

Legacy

Big Data

SAP AribaResulting Key Questions?

§ (Advanced) Analytics: What, where and how?§ Data Management: Where and how to store or

integrate?

§ Data Catalogue: Where to find what?§ Governance: How to control this?

How is SAP set up to help with these challenges?

Cloud Platforms

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8TekLink International Confidential

Irritations Among SAP Customers…

UNCERTAINITY

§ Perceived push for “Cloud Only”, while Cloud not quite ready (e.g. SAC)

§ Announcement of SAP Data Warehouse Cloud questions BW

§ Sunsetting of Lumira

§ Reduction of investment into BusinessObjects

§ General confusion about planning landscape (SAC, BPC, ...) where is this heading?

§ Positioning of Data Hub / Data Intelligence

§ SAP acquisitions vs. ongoing product development

§ SAP Business Suite 7 End of Maintenance (anyDB)

§ …

CUSTOMERS

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9TekLink International Confidential

What We See @ Our Customers

InvestmentsDelayed

Tech

nica

lSe

rvic

es

Application

Managed

Investments in Data & Analytics are getting delayed

§ S/4HANA is on a solid track, replacing ECC – but slower than hoped for and reducing investments into Data & Analytics

§ Out of the box / Embedded analytics is reducing the need for Data & Analytics projects

§ SAC is picking up after being viewed sceptically, still has some way to go

§ Investments into BO and BPC slowing

§ SAP centred Data & Analytics projects on a holding pattern (waiting for DWC, dragging out BW/4HANA adoption)

§ Data Hub / Data Intelligence have been starting slowly

§ SAP Cloud Platform mostly used for development closely related to SAP; struggling for broader use

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10TekLink International Confidential

What We See @ Our Customers

Advisory

Services

Movingto Cloud

Func

tiona

lSe

rvic

es

Moving to Cloud?

§ Initial data privacy / security concerns are slowly fading / local data centresaddress the issue

§ Cloud business benefits are not always obvious (sometimes don’t exist)

§ A move to the Cloud is a significant Investment – Some take a fresh look and consider alternatives (e.g. HR, CRM, BW)

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11TekLink International Confidential

What We See @ Our Customers

Advisory

Services

Competition

Func

tiona

lSe

rvic

es

Competition is aggressively going after the business

§ Non-SAP platforms offer strong, mature competition

§ Growing use of MS Azure, AWS, GCP and others as Data Lakes, AI/ML platforms, … over the last few years

§ Open interfaces, CDS views, … make it easier to digest SAP data, reduce dependency on SAP integration

§ Much lower barrier of entry for prototyping, PoCs, temporary needs and productive facilitates innovation

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12TekLink International Confidential

§ Traditional Reporting & Analytics

§ Self-Service Analytics

§ Data Exploration§ Interactive

Analysis§ …

§ Assisted analytics (review, analysis and management of data)

§ Automate steps of the data analysis

§ Conversational interfaces

§ Text analysis§ …

§ Data Science, Data Exploration driving development of AI models for new business cases

§ Typically in a Data Lake / Big Data environment

§ Driven by AI&ML experts

§ Operationalized data flows and AI model execution

§ Monitoring and continuous improvement of AI models.

§ Load balancing runtime environments

Automation of business processes:§ Traditional RPA§ RPA based upon

AI & ML services

Segments of Data and AnalyticsD

ATA

CA

TALO

GU

EA

GILE

GO

VE

RN

AC

NE

D A T A M A N A G E M E N T , D A T A I N T E G R A T I O N , C O R P O R A T E M E M O R Y

Reporting, Analysis &

Collaboration

Augmented Analytics

DevelopingData Science

Business Cases

Deploy / Refine AI & ML

Models

EmbeddingAI & ML in Processes

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13TekLink International Confidential

§ SAP Analytics Cloud (+Planning)

§ SAP Fiori (e.g. loosely integrated with S/4HANA)

§ MS PowerBI§ Tableau§ (others available)

§ SAP Analytics Cloud

§ MS PowerBI(with Azure)

§ Tableau (with Tableau Server)

§ Data Intelligence§ HANA PAL/APL§ MS Azure§ AWS, GCP§ Hadoop§ Local platforms for

small scale projects

§ Data Intelligence§ HANA PAL/APL§ MS Azure§ AWS, GCP§ Hadoop

§ SAP delivered automations (e.g. S/4HANA based invoice matching)

§ 3rd party RPA Tools§ Custom solutions:

E.g. Customer service hotline spare parts image recognition

Segments of Data and AnalyticsD

ATA

CA

TALO

GU

EA

GILE

GO

VE

RN

AC

NE

D A T A M A N A G E M E N T , D A T A I N T E G R A T I O N , C O R P O R A T E M E M O R Y

Reporting, Analysis &

Collaboration

Augmented Analytics

DevelopingData Science

Business Cases

Deploy / Refine AI & ML

Models

EmbeddingAI & ML in Processes

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Data Catalogue - The White Spot D

ATA

CA

TALO

GU

E

§ Challenges§ Documentation is frequently outdated, incomplete, of poor quality, or is not easily accessible§ Data & Analytics tools mainly support technical/operational meta data – not business level meta data§ Meta data is spread across multiple platforms, applications, front ends, … and hard to integrate§ ROI is questioned: Significant license, infrastructure, implementation, support, ongoing meta data maintenance

§ SAP Options§ SAP solutions do support meta data: SAC, DWC, BW, S/4HANA, Data Intelligence, …§ SAP is adding business meta data management capabilities to e.g. SAC, DWC, …§ The closest to a more comprehensive catalogue is the “Analytics Catalog” in SAC (but limited)§ All major Data & Analytics products offer comparable meta data capabilities

§ Recommendations§ Evaluate 3rd party vendors who offer a range of solutions from simple “Report Catalogues”, to comprehensive “Data

Catalogues” and to AI/ML based “Data Fabric” solutions trying to detect connections between data points§ A fully consistent, complete and correct catalogue of meta data will not have a positive ROI and will slow down your

data & analytics activities - Doing nothing is also not an option§ Identify the right balance between doing nothing and going over the top, re-use existing documentation, initial focus

on reporting & analytics artefacts, extend as you go

Business level meta data is the key for effective self-service analytics

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15TekLink International Confidential

DA

TA M

AN

AG

EM

EN

TData Management, Data Integration and Corporate Memory

Future of Data Warehousing § Data Warehousing is still needed for data integration & corporate memory§ Virtualized concepts will become more important, reducing data redundancy§ We expect Data Warehouse and Data Lakes to merge in the mid term

SAP Data Management§ SAP Business Warehouse (BW/4HANA) – Fairly safe bet, support is extended until 2040§ SAP HANA DB – Safe bet, basis for all SAP solutions going forward, less for § Data Warehouse Cloud – Not yet enterprise-ready, promising for Data Warehousing, less for AI/ML§ Data Intelligence (Data Hub) – Organizing data pipelines (no storage)à We don’t expect SAP AI/ML (HANA or DI) or SCP to become a major contender for custom solutions. We do expect these

SAP technologies will play a significant role in SAP standard and related applications

MS Azure§ Currently, clearly the leading option for Cloud based Data & Analytics solutions in our base of SAP customers§ Based upon well-established Microsoft and Open Source technologies§ Low starting price and the PowerBI similarity to MS Excel are helping

Other Platforms§ Depending on corporate strategy AWS, GCP, … largely at eye level with MS Azure§ Cloudera Data Platform – trying to establish Hadoop as a Cloud § On-premise – on the decline, due to complexity

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16TekLink International Confidential

Agile Governance - Balancing Stability and AgilityA

GIL

E G

OV

ER

NA

CN

E

§ Stable Environment § Any changes to follow a strict governance§ Adequate testing and formal approvals required§ Formal SLAs in place, varied based on requirements§ Establishing a set of reference reports for core KPIs

§ Agile Environment§ Local or individual developments§ Re-use of / access to existing, stable Data & Analyses§ Guidelines should be followed, but not mandatory§ Testing, approvals and SLAs as per local business requirements

§ Fast Environment§ Typically used for Data Science or other development purposes§ Full flexibility to change / add local/individual Data & Analyses§ No formal SLA in place, owner takes responsibility

§ Avoid “mushrooming” § Retrofit process to merge / migrate Data & Analyses from “Fast” to “Agile” to “Stable”§ Handover to AMS (in stable environment)§ Housekeeping process to remove deprecated data / solutions

Stable, CentrallyManaged

Data

Agile, Extended

Data

Fast,Explorative

Data

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17TekLink International Confidential

Summary

§ There is no silver bullet, no one tool or solution that is perfect for all needs

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18TekLink International Confidential

Summary

§ There is no silver bullet, no one tool or solution that is perfect for all needs

§ Digital transformation is all about business innovation à Business and IT need to collaborate closely

§ Implement a “Try and Fail Fast” culture, establish clarity about the business case

§ Appropriate governance is key to staying agile, to self-service while controlling cost, risk and complexity

§ Establish a core enterprise architecture and roadmap (driven by IT, usually not all SAP), allow for specific solutions where there is a business case

§ After recent executive management changes, SAP seems to be re-focusing on their core strengths: An integrated set of core enterprise solutions and packaged applications

§ The dust is settling: Essential components are there to stay: SAP HANA, SAP BW, SAC, DWC (likely), Data Intelligence and will be used by SAP as part of their standard application development.

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19TekLink International Confidential

Should I stay or should I go?

TekLink Is There To Help …

§ … review your current solution landscape with market trends, business needs, constraints, … in mind and help you update your strategy, architecture & roadmap

§ … review and update your governance to facilitate self-service, agility, flexibility

§ … review and define your approach for meta data management - for and beyond analytics

§ … implement, develop & sustain your data, analytics and planning solution in a global delivery model

The Clash, 1981

No need to go, no need to stay at all cost - accept a set of solutions § SAP is still first choice for many customers for everything around core

enterprise backend applications and related analytics.à But not the exclusive solution

§ Many choose additional / alternate platforms for AI/ML business casesà MS Azure is the clear leader at this point

§ Many choose additional / alternate front ends for reporting & analyticsà MS Azure is the clear leader at this point

§ And many choose to adopt additional tools, platforms, solutions for specific use casesà We have a number of relevant software vendors presenting here today

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20TekLink International Confidential

Thank You for Attending Our Session on the Future of SAP Data & AnalyticsFor More Information or Additional Support from TekLink Click Below