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Shelters and Evacuation Centres Sub Plan

Last Updated: 24th

November 2016

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Contents

CONSULTATION LIST ........................................................................................................................ 7

DISTRIBUTION LIST ........................................................................................................................... 8

1.0 FOREWORD .................................................................................................................................. 9

2.1 INTRODUCTION ........................................................................................................................... 9

2.2 PURPOSE ............................................................................................................................... 10

2.3 SCOPE ..................................................................................................................................... 10

2.4 OBJECTIVES .......................................................................................................................... 10

2.5 VULNERABLE GROUPS ...................................................................................................... 10

2.6 AGREEMENT WITH ASSET OWNERS ............................................................................. 11

3.1 ACTIVATION ............................................................................................................................... 11

3.2 QDMA ESCALUATION MODEL ........................................................................................... 11

3.2.1 ALERT ............................................................................................................................... 12

3.2.2 LEAN FORWARD ............................................................................................................ 12

3.2.3 STAND UP ........................................................................................................................ 12

3.2.4 STAND DOWN ................................................................................................................ 12

3.3 ACTIVATION ........................................................................................................................... 12

3.4 TRIGGER POINTS FOR ACTIVATION ............................................................................... 13

3.6 ADDITIONAL ACTIVATION FACTORS .............................................................................. 13

3.7 DECISION TREE .................................................................................................................... 14

3.8 TIMEFRAME MODEL ............................................................................................................ 15

3.8.1 SHELTERS ....................................................................................................................... 16

3.8.2 EVACUATION CENTRES .............................................................................................. 16

4.1 ROLES AND RESPONSIBILITIES ........................................................................................... 17

4.2 COORDINATION AND CONTROL ...................................................................................... 17

4.3 SHELTERS AND EVACUATION CENTRES GROUP (SECG) ....................................... 18

4.4 SHELTER AND EVACUATION CENTRE MANAGEMENT TEAM ................................. 19

4.4.1 PUBILC CYCLONE SHELTER ...................................................................................... 19

4.4.2 PLACES OF REFUGE .................................................................................................... 20

4.4.3 EVACUATION CENTRES .............................................................................................. 20

4.4.4 SHELTER/EVACUATION CENTRE MANAGERS ..................................................... 20

4.4.5 ROTATION OF PERSONNEL ....................................................................................... 21

4.5 MAGNETIC ISLAND ARRANGEMENTS ............................................................................ 21

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5.1 PUBLIC CYCLONE SHELTERS .............................................................................................. 21

5.2 PURPOSE ............................................................................................................................... 21

5.3 DESIGN .................................................................................................................................... 22

5.4 OCCUPANCY LEVEL ............................................................................................................ 22

5.5 OCCUPANCY DURATION .................................................................................................... 22

5.6 CYCLONE SHELTER LOCATIONS .................................................................................... 23

5.7 SERVICES ............................................................................................................................... 23

5.8 MAINTENANCE ...................................................................................................................... 23

6.1 PLACES OF REFUGE ............................................................................................................... 24

6.2 PURPOSE ............................................................................................................................... 24

6.3 DESIGN .................................................................................................................................... 24

6.4 OCCUPANCY LEVEL ............................................................................................................ 24


6.6 PLACE OF REFUGE LOCATIONS ...................................................................................... 25

6.7 SERVICES ............................................................................................................................... 26

6.8 MAINTENANCE ...................................................................................................................... 26

7.1 EVACUATION CENTRES ......................................................................................................... 26

7.2 PURPOSE ............................................................................................................................... 26

7.3 DESIGN .................................................................................................................................... 26

7.4 OCCUPANCY LEVEL ............................................................................................................ 26


7.6 EVACUATION CENTRE LOCATIONS ................................................................................ 28

7.7 SERVICES ............................................................................................................................... 36

7.8 MAINTENANCE ...................................................................................................................... 36

8.0 UNAUTHORISED SHELTERS AND EVACUATION CENTRES ......................................... 36

9.0 PRE-READY- MADE KITS ........................................................................................................ 36

10.0 SHELTER AND EVACUATION CENTRE SIGNAGE .......................................................... 37

11.0 PROCUREMENT ARRANGEMENTS ................................................................................... 38

12.1 COMMUNICATIONS ................................................................................................................ 38

12.2 INTERNAL COMMUNICATIONS ....................................................................................... 38

12.3 COMMUNITY AWARENESS .............................................................................................. 38

12.3.1 LEAN FORWARD ......................................................................................................... 38

12.3.2 STAND UP ..................................................................................................................... 39

12.3.3 STAND DOWN .............................................................................................................. 39

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12.4 MEDIA .................................................................................................................................... 39

12.5 DOCUMENTATION .............................................................................................................. 40

12.5.1 SITREPS ........................................................................................................................ 40

12.5.2 RECORDING DECISIONS .......................................................................................... 40

13.1 TRAINING AND EXERCISES ................................................................................................. 40

13.2 TRAINING .............................................................................................................................. 40

13.3 EXERCISES .......................................................................................................................... 40

14.0 REVIEW AND EVALUATION ................................................................................................. 41

15.0 RELATED DOCUMENTS ........................................................................................................ 41

APPENDIX 1 – SUPPORT AGENCY CONTACT LIST ............................................................... 42

APPENDIX 2 – ROLES AND RESPONSIBILITIES OF SUPPORT AGENCIES ..................... 47

APPENDIX 3 – AGENCIES CAPACITY TO RESPOND ............................................................. 52

APPENDIX 4 –SUPPORT AGENCY PRESENCE AT EACH FACILITY .................................. 57

APPENDIX 5 – ROLE OF THE SECC ........................................................................................... 58

APPENDIX 6 – SECG TERMS OF REFERANCE ....................................................................... 60

APPENDIX 7 – MEMORAMDUM OF AGREEMENTS ................................................................ 63

APPENDIX 8 – FUTURE IMPROVEMENTS / ACTIONS ............................................................ 64

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Version control

Version Author Amendments Date

1.0 Darren Alsemgeest Endorsed at STWG Meeting 14/12/2011 – for signatures

15/12/2011

2.0 Angela Lawson Annual review 8/10/2012

3.0 Gavin Hammond Melissa McKeown Angela Lawson

This plan replaces the Short Term Welfare Plan Annual review and inclusion of public cyclone shelter requirements

13/09/2013

4.0 Angela Lawson Annual Review 1/09/2014

5.0 Shannon Jenkins Annual Review 11/11/2015

6.0 Melissa McKeown Update Contact Details 16/05/2016

7.0 Lana Smith & Shannon Jenkins

Annual Review Sept 2016

8.0 Melissa McKeown Review Checks/Approvals Oct 2016

9.0 Melissa McKeown Update to details Nov 2016

This plan will be reviewed annually by Regulatory Services Department on behalf of and in consultation with the Shelters and Evacuation Centres Working Group (SECWG) for approval by the Chair of the TLDMG by 1st November each year.

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Abbreviations ACF Aged Care Facilities CSM Cyclone Shelter Manager CSMT Cyclone Shelters Management Team DHPW Department of Housing and Public Works GMRS General Manager Regulatory Services ERMG Emergency Response Management Group (TCC) EHO Environmental Health Officer LDCC Local Disaster Coordination Centre LDC Local Disaster Coordinator (TLDMG) TMEH Team Manager Environmental Health PCS Public Cyclone Shelter QAS Queensland Ambulance Service QPS Queensland Police Service QFES Queensland Fire and Emergency Services RSD Regulatory Services Department SES State Emergency Service, Townsville Unit SITREP Situation Report SECC Shelters and Evacuation Centres Coordinator SECG Shelters and Evacuation Centres Group SECMT Shelters and Evacuation Centres Management Team TAIHS Townsville Aboriginal & Islanders Health Services TCC Townsville City Council TLDMG Townsville Local Disaster Management Group

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Approval of Plan

This plan is recommended for distribution by the Townsville Local Disaster

Management Group (TLDMG).

Gavin Hammond Local Disaster Coordinator Townsville Local Disaster Management Group

Dated:

Endorsed by the Townsville City Council.

Jenny Hill Chair Townsville Local Disaster Management Group

Dated: Date of LDMG Meeting:

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CONSULTATION LIST

Organisation Name of Consulted Date

Distributed

Comments Received

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DISTRIBUTION LIST

Copies of this plan are distributed to the following personnel/agencies:

Agency Position

Townsville City Council Local Disaster Coordinator

Director Planning & Community Engagement

General Manager Regulatory Services

Team Manager Environmental Health

Team Manager Emergency Management

Australia Red Cross Regional Manager (North Qld)

Emergency Services Regional Coordinator

Centacare Team Leader

Qld Police Service Inspector Patrol Services North- Townsville District

Officer in Charge Mundingburra Police Station

Qld Fire & Emergency Services Inspector (Fire)

Area Director (Emergency Services)

Qld Ambulance Service Special Operations Coordinator

St John’s Ambulance Qld Assistant Commissioner Northern Region

St Vincent De Paul Society Area Manager

Assistant Area Manager

The Salvation Army Corps Officer

Corps Coordinator

Save the Children Organisation Regional Manager

State Emergency Service Local Controller

Deputy Controller

Townsville Aboriginal & Islanders Health Services Ltd (TAIHS)

Chief Executive Officer

District Disaster Management Group District Disaster Coordinator

Local Disaster Controller Magnetic Island Disaster Management Group

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1.0 FOREWORD The Disaster Management Act 2003 outlines the framework for the State’s disaster management arrangements and the functions of LDMGs. LDMGs are responsible for the operation of public cyclone shelters, places of refuge and evacuation centres in their areas.

Part of the function of disaster operations by the LDMG, is the management of evacuations and to ensure the community has the ability to relocate, seek emergency assistance and ideally return to their homes once it is safe to do so.

LDMGs must have plans in place to commit resources to support evacuations that may include the provision of shelter. While the TLDMG encourages people to move from the danger zones to safer areas well away from the hazard or to friends and family in safer areas, it is accepted that some people may not have anywhere to go or have left their actions too late and will need to be provided with a place to shelter. Council’s Regulatory Services Department (RSD) of council are tasked with the management and resourcing of this Sub-plan.

2.0 INTRODUCTION In the event of a threat of a disaster and/or following a disaster event there may be a need to provide shelters and evacuation centres to vulnerable groups:

(1) SHELTERS: There are two types of shelters:

Public Cyclone Shelter is activated when there is a threat from an impending severe tropical cyclone.

Public cyclone shelters are purpose built facilities that provide shelter for people during a severe tropical cyclone, who have been evacuated from storm tide evacuation zones or wind vulnerable accommodation, and who have not been able to leave the cyclone warning zone or shelter with friends or family in modern houses (built since 1982) outside the evacuation zone.

They are designed to be in operation for a short period of time (up to 36 hours or when the cyclone threat has passed.

Places of Refuge is activated when there is a threat from an impending severe tropical cyclone.

Although not purpose built, places of refuge are facilities capable of providing protection for people from an impending disaster (usually a tropical cyclone), who have been evacuated from storm tide evacuation zones or wind vulnerable accommodation, and who have not been able to leave the cyclone warning zone or shelter with friends or family in modern houses (built since 1982) outside the evacuation zone.

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They are designed to be in operating for a short period of time (up to 36 hours or when the cyclone threat has passed.

(2) EVACUATION CENTRES Are activated after a disaster event and are capable of providing people with accommodation that have been adversely affected by the disaster and are unable to reside in their normal place of residence after the disaster.

Evacuation centres may be in operation for a considerable period of time until people are returned or relocated and as such require additional resourcing and support.

Although the overall management of these three (3) types of facilities are very similar, the operation and provisions within the facilities are very different. The understanding of these differences is fundamental to the successful implementation of their management and operation.

2.1 PURPOSE

The purpose of this Shelters and Evacuation Centres Sub-Plan is to provide an effective and well-coordinated management of a shelters and evacuation centres before, during and after the impact of a disaster event.

2.2 SCOPE

This Shelters and Evacuation Centres Sub-Plan forms part of the TLDMGs Townsville Local Disaster Management Plan. This Sub-Plan specifically addresses the process that will be used in managing the operations of shelters and evacuation centres before, during and after disaster event and should be read and applied in conjunction with the TLDMGs Evacuation Sub-Plan. Operating Procedures have been developed for:

Public Cyclone Shelter;

Places of Refuge;

Evacuation Centres; and

Magnetic Island. 2.3 OBJECTIVES

The objectives of this Sub-Plan are to:

To detail the arrangements for the activation, set-up, management and closure of shelters and evacuation centres.

Enable council’s RSD to effectively manage the shelter and evacuation centre process in association with key support agencies.

Provide shelters and evacuation centres for vulnerable groups in a disaster situation.

2.4 VULNERABLE GROUPS

Vulnerable groups for the purposes of this Sub-plan include the following members of the community –

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the homeless

persons living in wind vulnerable accommodation (i.e. boats, vessels, in marinas and caravan parks)

persons issued with an evacuation order

travellers with caravans and the like

travellers unable to return to their homes

persons that have not been able to leave the storm-tide evacuation zone

persons that have been unable to shelter with friends or family in modern homes (built since 1982) outside the storm-tide evacuation zone

residents unable to return to their homes following a disaster event

Vulnerable groups should be given priority for placement at shelters and evacuation centres where possible.

The Aged Care Facilities at highest risk of storm tide inundation include –

Garden Settlement Retirement Village

Townsville RSL Retirement Village

In the threat of a flood or storm surge, residents of these aged care facilities may be relocated to the following Place of Refuge:

Ignatius Park Assembly Hall

This shelter will be managed under the TLDMG’s Aged Care Facilities Standard Operating Procedure.

2.5 AGREEMENT WITH ASSET OWNERS

A Memorandum of Agreement (MoA) has been developed between the Department of Education & Training (DET) and the TLDMG for those shelters and evacuation centres located at State Government educational facilities. Refer to the relevant Operating Procedure for details. Informal arrangements exist with other facilities (i.e. JCU, Suncorp, Commonwealth, Ignatius Park College etc.) that are not owned by state government agencies which will need to be formalised in the future.

3.0 ACTIVATION

3.1 QDMA ESCALUATION MODEL

Activation will follow the same model of escalation outlined in the Queensland Disaster Management Arrangements:

Alert A heightened level of vigilance due to the possibility of an

event in the local area. No further action is required; however the situation should be monitored by someone capable of assessing the potential of the threat.

Lean Forward An operational state characterised by a heightened level of situational awareness of a disaster event (either

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current or impending) and a state of operational readiness. Disaster coordination centres are on stand by and prepared but not activated.

Stand Up An operational state where resources are mobilised, personnel are activated and operational activities commenced. Disaster coordination centres are activated.

Stand Down Transition from responding to an event back to normal core business and/or continuance of recovery operations. There is no longer a requirement to respond to the event and the threat is no longer present.

The movement through these escalation phases is not sequential, rather based on flexibility and adaptability to the location and event.

3.1.1 ALERT

This Sub-plan will be at an Alert level of activation when the TLDMG is at an Alert level. The LDC will advise GMRS that the TLDMG is at an Alert level. The GMRS will appoint a Shelters and Evacuation Centres Coordinator (SECC). The SECC will notify the SECMT and support agencies.

3.1.2 LEAN FORWARD

This Sub-plan will be at a Lean Forward level of activation when the TLDMG decides that an evacuation is being considered. This may be when a cyclone watch is issued or when the evacuation timeline dictates preparatory actions are to commence. Shelter preparations may occur during this time.

3.1.3 STAND UP

This Sub-plan will be at a Stand Up level of activation when the TLDMG has advised that emergency sheltering will be required. The LDC and GMRS will ensure that the TLDMG considers the timeframe required to set up shelters or evacuation centres before information is released to the community. Refer to Section 3.8 of this plan for more information about required timeframes to set up shelters and evacuation centres. Advice to the community will be undertaken as per the Community Information and Warnings Sub-plan. The SECC must commence preparations of shelters or evacuation centres to receive evacuees immediately if not already done so.

3.1.4 STAND DOWN

This Sub-plan will be at a Stand Down level of activation when the TLDMG is at a Stand Down level. At this stage, all shelters and/or evacuation centres should be restored back for normal use.

3.2 ACTIVATION

Activation will follow the direction of the TLDMG.

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The General Manager Regulatory Services (GMRS) will be responsible for implementing this Sub-Plan following activation.

A request may be put to the GMRS to activate this plan for events outside of the activation of the TLDMG, examples of when this might occur include:

Under the Aerodrome Emergency Plan; and

evacuation of persons from communities outside of Townsville

3.3 TRIGGER POINTS FOR ACTIVATION

The following triggers points will guide the TLDMG in determining whether to activate this Sub-plan:

Facility Trigger Points

Public Cyclone Shelter The TLDMG is at Lean Forward stage of activation; and/or

There is an imminent event (i.e. severe tropical cyclone) likely to cause significant damage from a storm surge; and/or

Voluntary or directed evacuation order has been issued or likely to be issued.

Places of Refuge The TLDMG is at Learn Forward stage of activation; and/or

There is an imminent event (i.e. severe tropical cyclone) likely to cause significant damage from a storm surge; and/or

Voluntary or directed evacuation order has been issued or likely to be issued.

Evacuation Centres The TLDMG is at Stand Up operational phase of activation; and/or

Significant damage has been sustained to residential housing or an event occurs requiring people to seek alternative accommodation within the Townsville area

3.6 ADDITIONAL ACTIVATION FACTORS

When activating this Sub-plan there are many factors that can influence the process described in the Learn Forward and Stand Up levels of activation. These can include:

how long it takes to have the shelter or evacuation centre handed over and

prepared for operational use;

the day and time will indicate the capacity of the evacuation routes and access to facilities;

current and previous weather and its impact on evacuation routes;

the predicted time of arrival of 80k/h winds (for severe tropical cyclones); and

the availability of facilities to use as shelters or evacuation centres.

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3.7 DECISION TREE The following decision tree is to assist in determining whether a shelter should be opened:

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The following decision tree is to assist in determining whether an evacuation centre should be opened:

3.8 TIMEFRAME MODEL The following guide will be used by the TLDMG when making a decision to activate this Sub-plan to ensure there is sufficient time for RSD to get shelters operational and ready to accept evacuees safely before the disaster event.

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3.8.1 SHELTERS

3.8.2 EVACUATION CENTRES

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4.0 ROLES AND RESPONSIBILITIES 4.1 COORDINATION AND CONTROL

The Regulatory Services Department (RSD) department of council is responsible for the coordination, control and implementation of this Sub-Plan including annual reviews, amendments, exercises and chairing of the Shelters and Evacuation Centres Group (SECG).

Upon activation the GMRS will appoint a representative from RSD to act as the Shelters & Evacuation Centres Coordinator (SECC) to manage the response and implementation of this Sub-plan. Refer to Appendix 4 for more details on the role of the SECC.

The SECC will need to determine the necessary staffing and resources required to respond to the disaster situation and coordinate the response with the support agencies including the Shelter and Evacuation Centre Management Team (SECMT).

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4.2 SHELTERS AND EVACUATION CENTRES GROUP (SECG) The Shelters and Evacuation Centres Group (SECG) includes representatives from the support agencies that provide assistance in the management of shelters and evacuation centres during a disaster situation. The purpose of the SECG is to provide a forum for a collaborative approach between council and supporting agencies in implementing the Sub-plan.

The SECG includes representatives from the following support agencies:

Australian Red Cross

Centacare

Queensland Police Service (QPS)

Queensland Fire & Emergency Service (QFES)

Queensland Ambulance Service (QAS) / St John Ambulance Queensland

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St Vincent De Paul Society

The Salvation Army

Save The Children Organisation

SES

Townsville Aboriginal and Islanders Health Services Ltd (TAIHS)

Townsville City Council The SECC may appoint other agencies to the committee or invite other agencies to attend meetings if deemed necessary. A list of agency representative and contact details are located in Appendix 1.

The roles and responsibilities of the support agencies are provided in Appendix 2. The SECG will meet at least twice (2) per year and will be chaired by the Team Manager Environmental Health (TMEH). The Terms of Reference for the Shelter and Evacuation Committee is provided in Appendix 5.

4.3 SHELTER AND EVACUATION CENTRE MANAGEMENT TEAM During the activation of the Sub-plan and the consideration for emergency sheltering or evacuation by the TLDMG, the SECC is to ensure the appropriate staffing of shelters and/or evacuation centres sourced from support agencies and council staff. The recommended Shelter and Evacuation Centre Management Team (SECMT) to effectively manage a shelter or evacuation centre ideally consists of the following:

4.3.1 PUBILC CYCLONE SHELTER

Note: one person may be required to fulfil one or more of these positions depending on availability. Refer to the Public Cyclone Shelter Operating Procedure for more detail about key positions including position descriptions.

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4.3.2 PLACES OF REFUGE

Note: one person may be required to fulfil one or more of these positions depending on availability. Refer to the Places of Refuge Operating Procedure for more detail about key positions including position descriptions.

4.3.3 EVACUATION CENTRES

Note: this is based on the Red Cross Evacuation Centre Field Guide. Refer to the Evacuation Centres Operating Procedure for more detail about key positions including position descriptions.

4.3.4 SHELTER/EVACUATION CENTRE MANAGERS

The Shelter and/or Evacuation Centre Manager will be sourced from the following agencies:

Facility Agency

Public cyclone shelter TCC

Place of refuge SES

Evacuation Centres Red Cross or SES (which will depend on availability)

Support will be provided by QPS, QFRS and QAS where possible.

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Consideration should be given to aligning an officer’s shelter/evacuation centre management role with their normal core business role.

Any person who chooses to make themselves available to work in the shelter or evacuation centre needs to be made aware that this role will require a commitment and willingness to leave their normal place of residence and their family and friends during a time of activation.

It will be the responsibility of the Shelter or Evacuation Centre Manager, in consultation with the SECC, to determine when the support agencies may be required. Under no circumstances should any agency be permitted to set up in a shelter or evacuation centre without the approval of the SECC.

4.3.5 ROTATION OF PERSONNEL

The time that the shelter or evacuation centre may be operating could easily exceed the hours that one shift of personnel could work. Therefore it is necessary to develop a roster for the rotation of staff into a number of shifts. Consideration will be required to ensure that there are sufficient staff to meet both shifts and debriefs are to occur at the handover of each shift. It should be noted that personnel at shelters will be required to stay during the expected event (i.e. severe tropical cyclone).

4.4 MAGNETIC ISLAND ARRANGEMENTS

For Magnetic Island, the Magnetic Island Disaster Management Group (MIDMG) will manage and coordinate the opening and closing of evacuation centres as well as source staff to run the centres until Red Cross are available to take over as the CMT. MIDMG will also make the determination of whether to open an evacuation centre in consultation with the SECC.

Upon activation, the MIDMG will provide regular information and update to the SECC regarding emergency sheltering operations. Note: there are no public cyclone shelters or places of refuge on Magnetic Island. Refer to the Magnetic Island Operation Procedure Evacuation Centres for more information.

5.0 PUBLIC CYCLONE SHELTERS 5.1 PURPOSE

The primary purpose of the Heatley Public Cyclone Shelter is to provide shelter for people evacuated from storm tide evacuation zones or wind vulnerable accommodation who have not been able to leave the cyclone warning zone or shelter with friends or family in modern houses (built since 1982) outside the evacuation zone.

The Public Cyclone Shelter is not intended to store property, or accommodate pets or personal property/bedding during a cyclone event.

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The expectation of the TLDMG is that the Public Cyclone Shelter will be opened in time for the community to evacuate or be evacuated to the shelter and remain in use as a shelter until the severe tropical cyclone has passed.

Animals (except assistance animals) will not be accepted into a public cyclone shelter. Animals at the PCS will be managed as per RSD Animal Management Sub- plan.

5.2 DESIGN

Public Cyclone Shelters in Queensland are constructed in accordance with the Queensland Government, Department of Housing and Public Works “Design Guidelines for Queensland Public Cyclone Shelters”.

Public Cyclone Shelters are located on high ground outside the storm tide evacuation zone and above the flood flow levels of a 1 in 500 year event (Q500) for creek and river flood levels. The shelter is engineered to withstand wind gusts of up to 306km/hr and associated windborne debris.

Note: Category 5 cyclones are cyclones with wind speeds of 280 km/hr or greater. The shelter was not designed to provide temporary accommodation or services after the cyclone has passed (i.e. evacuation or recovery centre).

5.3 OCCUPANCY LEVEL

The Public Cyclone Shelter occupancy level during a severe tropical cyclone is

based upon the available floor area with a space allocation of 1.2m2 for each person. The space allocation is based on the majority of people being are able to sit with occasional periods of standing.

A very limited number of beds are available for physical disability or other medical reason, which will require additional space.

Basic building services of amenities and ventilation are based upon the occupancy level.

5.4 OCCUPANCY DURATION

The Public Cyclone Shelter is designed for a total maximum occupancy period of 36 hours. This period comprises:

reception period of possibly 6 -12 hours when people are arriving at the

shelter;

lockdown period, of less than 18 hours, doors and windows bolted with no persons allowed/permitted to leave or enter the building, (this is when the winds are gale force or stronger); and

opening up period, the cyclone has passed and winds are less than gale force, initial assessments being conducted but no decision has been made as whether it is safe to leave the shelter.

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Facility name Specific building identification

Asset Owner

Street address

Heatley Public Cyclone Shelter

Heatley Secondary College – school hall

DET 321 Fulham Road, Heatley

Public Cyclone Shelters are not intended to provide temporary short-term accommodation for people whose houses have been damaged or destroyed during the event.

5.6 CYCLONE SHELTER LOCATIONS

The following provides a summary of the Public Cyclone Shelter/s located within the Townsville Area.

Design occupancy capacity 800 people 640 chairs available

5.7 SERVICES

The services of the Public Cyclone Shelter include:

emergency power;

lighting;

ventilation;

amenities; and

water supply.

Features of the building and procedure for operating equipment can be found in the Public Cyclone Shelter Operating Procedure.

5.8 MAINTENANCE

Public Cyclone Shelters are to be maintained in accordance with the Queensland Public Cyclone Shelters Maintenance Guidelines which are developed and maintained by the DHPW in accordance with the Disaster Management Act 2003. These guidelines define the organisations responsible for programmed maintenance and maintenance funding, and require the building to be maintained in good condition. The DHPW is responsible for the programmed maintenance of State owned and managed Public Cyclone Shelters.

Annual inspection and testing is required to be undertaken by DHPW prior to June each year to identify maintenance required prior to the cyclone season. A pre- season test will also be undertaken by DHPW in October each year to confirm the shelter is suitable for use as a shelter. The DHPW Maintenance Program Manager is to provide the TLDMG with a copy of the pre-season inspection and test report by 1st November each year as per the Public Cyclone Shelter Maintenance Guidelines.

Building inspections after an event should be undertaken to determine what damage has occurred, if any. Damage should be reported to the DHPW Maintenance Program Manager. The Memorandum of Agreement (MoA) between the DET and

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the TLDMG for use of the building as a Public Cyclone Shelter (refer to MoA provided in the Public Cyclone Shelter Operating Procedure), defines the responsibilities for the cost of rectification works for damage caused while the building is being utilised as a cyclone shelter.

6.0 PLACES OF REFUGE 6.1 PURPOSE

The purpose of these Places of Refuge is to provide shelter for people evacuated from storm tide evacuation zones or wind vulnerable accommodation who have not been able to leave the cyclone warning zone or shelter with friends and family in modern houses (built before 1982) outside the evacuation zone. Their occupation should only be required for up to around 36 hours or until the danger has passed i.e. immediately leading up to the disaster and during the disaster. As such, only the basic necessities are provided such as refuge, toilet and hand washing facilities, first aid and limited emergency potable water.

Evacuees seeking refuge are required to provide for their own personal needs such as provision of blankets, pillows, chairs, non-perishable food and potable water of sufficient supply for the duration of the event. At no time is cooking, naked flames or other activities that are likely to endanger the safety of others permitted within the refuge. Animals will not be accepted into a place of refuge, except for assistance animals.

TLDMG has an informal agreement with local SES who will manage and act as the Shelter Manager for places of refuge.

Animals (except assistance animals) will not be accepted at places of refuge. Animals will be managed as per RSD Animal Management Sub-plan.

6.2 DESIGN

Although not purpose built, places of refuge are facilities capable of providing protection for people and are generally solid buildings not expected to sustain any damage from a severe tropical cyclone. They are located outside of flood prone areas. The DHPW reviewed all designated Places of Refuge in December 2012 and approved their use for the purposes sheltering evacuees in tropical cyclones.

6.3 OCCUPANCY LEVEL

The occupancy level at Places of Refuge is based upon the available floor area with a space allocation of approximately 1.2m2 for each person.

6.4 OCCUPANCY DURATION They are designed to be in operating for a short period of time (up to 36 hours or when the cyclone threat has passed).

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6.5 PLACE OF REFUGE LOCATIONS

The locations of designated Places of Refuge have been predetermined by the TLDMG and contained in the Places of Refuge Operating Procedure.

Designated Places of Refuge

Location Capacity Primary Use

Suncorp Building (Basement Car park)

61-73 Sturt St Townsville

875 General Community

State Government Building (Basement Car park)

187-209 Stanley St Townsville

350 Homeless

Townsville City Council Building (Basement Car park)

143-201 Walker St Townsville

305 General community

Ignatius Park (Assembly Hall)

Ignatius Park College, Ross River Rd, Cranbrook

250 Age Care Facilities

JCU Douglas Campus Building 045 Medical Lecture Theatre


Building 026 Sir George Kneipp Auditorium


Building 040 Padua Theatre. Rooms 103, 105 and 109


Australian Institute Marine Science (AIMS) Administration Building

Cape Ferguson 50 General community

1300 SMILES Stadium Golf Links Drive Kirwan


Tony Ireland Stadium 2 Sporting Drive Thuringowa


TOTAL 2885

RSD will designate which Places of Refuge will be required given an impending disaster event. RSD will consult with the TLDMG to ascertain how many evacuees are expected to assist in making this determination. RSD will inform the TLDMG of which places of refuge will be opened.

The details and requirements of each Place of Refuge are contained in the Places of Refuge Operating Procedures.

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6.6 SERVICES Place of Refuge provides limited services for evacuees:

toilets

hand washing facilities

basic hygiene supplies

water supply (likely bottled water) Features of the building and procedure for operating equipment can be found in the Places of Refuge Operating Procedure.

6.7 MAINTENANCE Regular maintenance of designated Places of Refuge is the responsibility of the building owner. Any damage sustained during the operation of the shelter will be repaired and paid for by TLDMG.

7.0 EVACUATION CENTRES 7.1 PURPOSE

The purpose of Evacuation Centres is to provide emergency accommodation for evacuees following disaster event which has caused significant damage or flooding of their usual place of residence.

TCC has a MoU with Red Cross who will manage and act as Centre Managers for evacuation centres. Refer to the Operating Procedure Evacuation Centres. Should Red Cross not be available or until they are available, SES will act as Centre Manager at evacuation centres.

TCC has a MoU with Salvation Army who will provide meals and refreshments to evacuees, staff and agency personnel at evacuation centres. Refer to the Operating Procedure Evacuation Centres

Animals (except assistance animals) will not be accepted at evacuation centres. Animals will be managed as per RSD Animal Management Sub-plan.

7.2 DESIGN

Pre-determined Evacuation Centres have been identified due to their capability to provide sufficient services to ensure evacuees are comfortable including space for sleeping, kitchen facilities, toilets, showers, waste facilities, storage and recreational areas.

7.3 OCCUPANCY LEVEL

The maximum occupancy at each Evacuation Centre has been pre-determined and is detailed in the Evacuation Centres Operating Procedures.

Page | 27

7.4 OCCUPANCY DURATION Evacuation Centres could be operational for an extended period (usually 3 to 7 days) of time depending on the level of destruction or flooding caused from the disaster, preventing the evacuees from returning to their normal place of residence.

Page | 28

Pri

ori

ty

7.5 EVACUATION CENTRE LOCATIONS A detailed assessment and review of all evacuation centres in the Townsville area were undertaken between late 2014 and early 2015. As a result of this review, evacuation centres have been prioritised into three categories - level A, B and C. Level A evacuation centres are considered the first priority for use where possible.

Assessment Criteria Buildings

LEVEL A Outside the storm tide zones

Back-up power with generator on site or building wired to have generator plugged in

Suitable ventilation for use in summer without air-conditioning

Kitchen or food preparation area

Adequate toilets and showers

If not all of the above but in a location where an evacuation centre will be needed (such as Alligator Creek Bowls Club with no power and not good ventilation but all other requirements) and (Rupertswood Community Centre with no power but good ventilation and all other requirements) and (Bluewater Community Centre with no power but all other requirements)

LEVEL B Outside the storm tide zones

No back-up power and building not wired for generator

Suitable ventilation for use during summer without air- conditioning

Kitchen or food preparation area

Adequate toilets and showers or

Space to place additional ablutions

LEVEL C Outside the storm tide zones

No back-up power and building not wired for generator

Not good ventilation

Kitchenette or limited food preparation area

Inadequate toilets and showers

1. 1300 Smiles Stadium 2. Australian Institute of Marine Science (AIMS) 3. Apex Camps 4. Bluewater Community Centre 5. Calvary Christian College 6. Heatley State High School 7. Ignatius Park College 8. Island Palms Resort 9. Magnetic Island Community Care Centre 10. Paluma Community Centre 11. Rollingstone Community Centre 12. Rupertswood Community Centre 13. Seven Day Adventist Riverside Convention Centre 14. Tony Ireland Stadium 15. Townsville Show Grounds 16. Wulguru State School

1. Alligator Creek Bowls Club 2. Annandale State School 3. Belgian Gardens State School 4. Bohlevale State School 5. Crystal Creek Sports & Recreation Centre 6. JCU Rotary International House 7. JCU Saints Catholic College 8. JCU St Marks College 9. JCU University Hall

10. Kelso State School 11. Men’s Shed Magnetic Island 12. Northern Beaches State School 13. Pimlico State High School 14. QCWA Denham Street Units 15. Rasmussen State School 16. Reid Park Pits & Grandstand 17. Riverside Gardens Community Centre 18. Riverway Arts Centre 19. Salvation Army Riverway Centre 20. Surf Lifesaving Club Magnetic Island 21. TAFE – Queensland North – Bohle Campus 22. TAFE – Queensland North – Pimlico Campus 23. Thuringowa State High School 24. Townsville Grammar School 25. Willows State School

1. Church of Jesus Christ of Latter Day Saints 2. Uniting Church 3. Bluewater State School 4. Railway Estate Community Centre 5. Annandale Community Centre 6. Heatley Community Centre 7. Oonoonba Community Centre 8. Wulguru Community Centre

Page | 29

No

Site Name

Full report & details

Site Address

Contact

Building/s

Storm Tide Zone

Area m2

Capacity

Toilets

Showers

Cooking Facility

Emergency Power

Remarks

1 1300 SMILES Stadium

1300 SMILES

Stadium Report docx.

Golf Links Drive Kirwan

Venue Manager Western Grandstand

White 272 40 16 14 2 Commercial kitchens

Yes – generator on site

Open space, kitchens, ample amenities, backup power, large parking space.

2 Australian Institute of Marine Science (AIMS)

AIMS Report .docx

Cape Ferguson

Townsville Operations & Infrastructure Manager

Library & 2

Conference Rooms

White 720 95 14 6 Commercial

Kitchen & 2 kitchenettes

Yes – 3

generators Has potable water, backup power,

kitchens, canteen, amenities, large open space.

3 Apex Camps

Apex Camps

Magnetic Island Repo

Wansfell Street Picnic Bay, Magnetic Island

Camp Manager Hall plus cabins

White 162 plus cabins

24

98

10 9 Commercial kitchen & dining room

No Cabins for families, hall has open space, stand-alone kitchen and dining room, ablutions blocks.

4 Bluewater Community Centre

Bluewater

Community Centre Re

Forestry Road, Bluewater

Treasurer Community Centre

White 256 34 7 3 Commercial kitchen

No Large kitchen with gas stoves and refrigeration, large open hall.

5 Calvary Christian College

Calvary Christian

College Report.docx

Bayswater Road Mt. Louisa

Business Manager School Auditorium

White 816 104 7 NIL Kitchen & Canteen

Wired but no generator

Portable showers are necessary.

6 Heatley State School

Heatley High School

Report.docx

Fulham Road Heatley

Business Services Manager Cyclone Shelter

White 842 120 15 5 Kitchenette yes Large generator Potable water 40000 litres.

7 Ignatius Park College

Ignatius Park College

Report.docx

364 Ross River Road Cranbrook

Property Services Manager Edmond Rice Hall

White 992 140 20 8 Commercial Kitchen

Wired but no generator

Also used as Place of Refuge.

8 Island Palms Resort

Island Palms Resort report docx.docx

13 The Esplanade

Nelly Bay Magnetic Island

Manager Self-contained

apartments Yellow 12 Units 66 2 in each

unit 2 in each

unit Kitchen in

each unit Buildings are wired for generator connection

Units will be offered on a commercial basis only.

9 Magnetic Island Community Care Centre

Magnetic Island

Community Care Cen

7 Apjohn Street Horseshoe Bay Magnetic Island

Manager Community Centre

Blue 107 14 2 1 Kitchen with gas stove, refrigerator, freezer

Building is wired for generator.

Generator held on site

Small space but has generator and emergency water, food, linen. Very large well equipped kitchen.

Page | 31

10 Paluma Community Centre

Paluma Community

Centre Report docx.d

Mt. Spec Road Paluma

President

Community Centre

N/A 126 18 3 2 (in SES/RFS area)

Kitchen Gas stove

Refrigerator Freezer

No Open space and amenities, kitchen. Only place in Paluma.

11 Rollingstone Community Centre

Rollingstone

Community Hall Repo

Mystic Avenue Rollingstone

Centre Manager

Community Hall

White 225 32 6 2 1 kitchen in Hall - gas 1 kitchen in

Lions Club building

Yes Gas stoves in Lions Club Building Commercial kitchen in Lions Club Building with dining area and outside servery.

12 Rupertswood Community Centre

Rupertswood

Community Centre Re

Progress Road Rupertswood

President

Community Hall

White 153 22 3 2 Commercial kitchen –

Gas Refrigerator & freezer

No Gas kitchen and refrigerator allow full catering. NO emergency power. Large open hall space.

13 Seven Day Adventist

Seven Day Adventist Riverside Convention

35 Leopold Street Halls White 318 plus 45 plus 34 32 Small Yes Very large separate commercial Riverside Convention Aitkenvale Pastor Units cabins 26 in units kitchen in 2 generators kitchen. Centre Cabins

Motel units motel

20 in cbns 11 in Mtl.

Hall plus commercial kitchen

on site Potable water.

14 Tony Ireland Stadium

Tony Ireland Stadium.docx

2 Sporting Drive Thuringowa

Manager Sports Facilities Tony Ireland Stadium

White 259 37 50 36 2 commercial kitchens - gas

Yes – solar powered batteries

Solar power will recharge batteries that power lightning and some other outlets.

15 Townsville Show Grounds

Townsville Show

Ground Report .docx

72 Ingham Road Townsville

Manager

Grandstand Pavilion Ron Richardson Pavilion

Yellow 1380 177 32 9 Commercial Kitchen

Yes generator will power entire building

Parking is a problem. Caravan Park residences will move to Grandstand Pavilion.

16 Wulguru State School

Wulguru State

School Report.docx

Edison Street Wulguru

Groundsman / Facilities

Multi-Purpose Hall

White 300 42 12 4 Kitchen plus Kitchen in Tuck Shop

No Kitchen in Tuck Shop is large with serving counters.

Page | 32

LEVEL B EVACUATION CENTRES

NO Site Name Full Report &

Details Site Address Contact Building/s Storm Tide Zone Area m2 Capacity Toilets Showers Cooking

Facility Emergency

Power Remarks

1 Alligator Creek Bowls Club

Alligator Creek Bowls Club Report.docx 1.d

Parkland Road, Alligator Creek

President Bowls Club House

White 200 30 10 1 Commercial Kitchen

No Needs power for refrigeration. Evac. Centre necessary for this location

2 Annandale State school

Annandale State

School Report docx.d

Oleander Street, Annandale

Business Services Manager U Block & Multi-Purpose Building

White 273 40 23 3 Kitchen in U Block Kitchenette in MPB

No Ideal centre if emergency power is provided.

3 Belgian Gardens State School

Belgian Gardens

State School report .

Potts Street, Belgian Gardens

Business Services Manager Multi-Purpose Hall

White 322 45 6 1 Kitchen has electric stove & equipment

No 1 shower limits this facility.

4 Bohlevale State School

Bohlevale State

Primary School Repor

School Road Bohle

Business Services Manager School hall & Resource Centre

White 480 66 18 2 7 individual Kitchens

No Six kitchens are in resource centre. Limited showers.

5 Crystal Creek Sports & Recreation Centre

Crystal Creek Sport

& Recreation Centre

Bruce Highway Mutarnee

President Sport and Recreation Centre

White 225 36 7 1 Kitchen with gas stove

Yes 1 shower limits this facility.

6 JCU Rotary International House

JCU - Rotary

International House r

Angus Smith Drive Townsville

Residential Assistant

Blocks:

A, B, C, D, E, F

White 118

single rooms

118 36 36 18 kitchens No Only available limited time each year.

7 JCU Saints Catholic College

JCU - Saints Catholic College report docx.d


Assistant Principal St. Raphael St. Paul St Mary Mackillop

White 292 single 6 double

304 69 81 Commercial Kitchen

No Only available limited time each year.

8 JCU St. Marks College

JCU - St. Mark's

College report docx.d


Principal

McGregor Wind Clark Wing

White 154 rooms


No Only available limited time each year.

9 JCU University Hall

JCU - University Hall

report docx.docx

Angus Smith Drive Townville

Coordinator Residential Life Halls Town houses Flats

White 200 single

5 houses 2 flats


NO Only available limited time each year.

10 Kelso State School

Kelso State School

Report .docx

Yvette Street Kelso

Business Services Manager Multi-Purpose Hall

White 378 52 7 2 Kitchen No All electric kitchen and no emergency power

Page | 33

11 Men’s Shed Magnetic Island

Men's Shed Magnetic Island Report.docx

64-88 Horseshoe Bay Road Magnetic Island

Coordinator

Smart living centre

White 72 10 6 4 Kitchen NO Very small space but ample amenities. No stove but gas B-B-Q

12 Northern Beaches State School

Northern Beaches

State High School Re

Meranti Street Deeragun

Facilities Officer Common Recreation Centre

White 875 112 8 3 Kitchen No All electric kitchen and no emergency power

13 Pimlico State High School

Pimlico State High

School Report warrre

Cnr. Fulham Road and Hugh Street Townsville

Facilities Manager

Sports Centre Arts Centre

Blue 1124 140 11 4 Kitchenette NO No cooking facility.

14 QCWA Denham Street Units

QCWA Units report .

docx.docx

134 Denham Street Townsville

Facilities Officer

Hall White 224 29 5 9 Commercial Kitchen

No Ideal centre but no emergency power.

15 Rasmussen State School

Rasmussen State

School Report.docx

19 Allambie Road Rasmussen

Business Services Manager The Hall White 330 46 7 1 Kitchen No All electric kitchen and no emergency power. 1 shower limits this facility.

16

Reid Park Pits & Grandstand

Reid Park report final .docx

Boundary Street Townsville

Venues Officer Pits and Level 1

Red 2102 280 15 Nil Nil Yes – to parts of building

No showers and no kitchen limits this facility.

17 Riverside Gardens Community Centre

Riverside Gardens

Community Centre Re

55 Riverside Gardens Douglas

Venues Officer

Community Centre

White 110 16 8 2 Kitchen No Emergency power required.

18 Riverway Arts Centre

Riverway Arts

Centre Report .docx

Village Boulevard Thuringowa Central

Venues Officer Theatre White 260 35 6 2 Nil No No cooking facility No emergency power

19 Salvation Army Riverway Centre

Salvation Army

Riverway Centre Rep

49-61 Beck Drive North Condon

Team Leader & Northern Hub Strategic Team Leader

Riverway Centre

White 565 75 7 1 Small commercial kitchen

No I shower limits this facility.

20 Surf Lifesaving Club Magnetic Island

Surf Lifesaving Club Arcadia Report.docx

Cnr. Amand Way & Hayles Avenue Magnetic Island

Townsville Office Club House Red 155 22 5 5 Kitchen No 28 beds and mattresses on site. In RED zone for storm tide.

Page | 34

21 TAFE – Queensland North – Bohle Campus

TAFE Queensland North Bohle Report.d

763 Ingham Road Townsville

Facilities Manager

Trade Training Centre

Yellow 1660 212 15 2 2 kitchenettes

No No cooking facilities In storm tide area.

22 TAFE – Queensland North – Pimlico Campus

TAFE Queensland

North Pimlico Report.

Cnr. Fulham Road & Hugh Street. Pimlico

Facilities Manager Blocks A, B, C, D, E, F, H, R, T

Blue 1567 220 40 10 3

commercial kitchens

No Asbestos in most buildings. Locations are spread across campus.

23 Thuringowa State High School

Thuringowa State

High School Report .d

26-54 Vickers Road Condon

Building Services Manager Performing Arts Centre

White 162 24 17 12 Kitchen No All electric kitchen. No emergency power

24 Townsville Grammar School

Townsville Grammar Gymnasium Report.d

Paxton Street North Ward

Director of Boarding

School Gymnasium

612 84 4 6 Canteen No No stoves for cooking

25 Willows State School

Willows State School

Report.docx

Bilberry Street Kirwan

Groundsman / Facilities

Multi-Purpose Centre

White 800 112 19 2 Kitchen No Kitchen has 3 stoves. 3 portable gas B-B-Qs. 2 showers limit this facility.

Page | 35

LEVEL C EVAUCATION CENTRES

NO Site Name

Full Report & Details

Site Address

Contact

Building/s

Storm Tide Zone

Area m2

Capacity

Toilets

Showers

Cooking Facility

Emergency Power

Remarks

1 Church of Jesus Christ of Latter Day Saints

Level C Evacuation

Centres Reports .doc

188 Fulham Road Townsville

Church Coordinator Hall Class rooms

White 168 24 4 Nil Small commercial kitchen

No No showers but good space and cooking facilities.

2 Uniting Church Veales Road Bohle Townsville

Pastor

Church White 120 18 2 No No No No showers but good space. No cooking facilities.

3 Bluewater State School Buckby Street Bluewater Townsville

Principal Resource Centre

White 85 12 8 2 Kitchenette No Back up for Bluewater Community Centre nearby.

4 Railway Estate Community Centre

23 First Avenue Railway Estate Townsville

Venues Officer Community hall

Red 162 24 5 2 Kitchen No In RED zone but good facility.

5 Annandale Community Centre

67-101 MacArthur Drive, Annandale


128 18 4 Nil Kitchen No No showers. No cooking facility. No emergency power.

6 Heatley Community Centre

Cnr. Fulham Road &

Lindeman Avenue Heatley

Venues Officer Community

hall 154 22 3 Nil Kitchen No Has asbestos. No showers.

Poor ventilation.

7 Oonoonba Community Centre

2 Shannon Street Oonoonba


140 20 4 1 Kitchen No In the RED zone. No cooking facility.

8 Wulguru Community Centre

14 Edison Avenue Wulguru


198 28 6 Nil Kitchen No No showers. No cooking facility. Close to better centre.

Page | 36

The SECC will determine which Evacuation Centres will be required following a

disaster event and notify TLDMG. RSD will consult with the TLDMG to ascertain

how many evacuees are expected to assist in making this determination.

7.6 SERVICES

The basic human necessities such as accommodation, toilet and hand washing facilities will be provided at Evacuation Centres in addition to food, clothing and bedding supplies, welfare and recovery services and general comforts where possible. Provision of such services will be provided by agencies or organisations which are members of the SECG or where council has a MoU in place with them to provide these services.

7.7 MAINTENANCE

Regular maintenance of designated Evacuation Centres is the responsibility of the building owner. Any damage sustained during the operation of the shelter will be repaired and paid for by TLDMG.

8.0 UNAUTHORISED SHELTERS AND EVACUATION CENTRES

In the event that an un-authorised shelter or evacuation is set up outside of the TLDMG authorised process, persons housed at these centres will be encouraged to relocate to an approved shelter or evacuation centre.

The SECC will note down the details of the unauthorised shelter or evacuation centre (i.e. centre name, address, no. of people, contact person, special needs or assistance required) for monitoring and follow-up.

9.0 PRE-READY- MADE KITS

The following prepared kits are available and ready for use:

Kit Facility Quantity

Forms Kits Public Cyclone Shelter 1

Places of Refuge 2

Evacuation Centres 2

Stationary Kits Public Cyclone Shelter 1 (divided into 2 boxes)

Places of Refuge 2


Equipment Kits Public Cyclone Shelter 1

Places of Refuge 2


The kits are housed in Basement 3 labelled “Disaster Management” underneath `143 Walker Street, Townsville City. All kits are labelled accordingly. Access to the

Page | 37

basement is either by passcode or keys, both of which are supplied by Team Manager of Regulatory Services Department.

Equipment kits will be put together from council’s Stores before the beginning of the cyclone season (Oct). At the end of the cyclone season (June) each year, the kits are returned to Stores if not used and a refund is sought.

Note – these kits are only an initial supply and supplementary or additional supplies will be required. Additional kits will be sourced by the SECC after request from the Shelter or Centre Manager where possible.

10.0 SHELTER AND EVACUATION CENTRE SIGNAGE A-Frame signage is available with the Code of Conduct displayed on one side and the Conditions of Entry on the other. There are 10 x A-Frames in total which vary slightly depending shelter type.

They are located in Basement 3 labelled “Disaster Management” underneath `143 Walker Street, Townsville City. Access to the basement is either by passcode or keys, both of which are supplied by Team Manager of Regulatory Services Department.

It is the responsibility of the Shelter or Centre Manager to ensure that all evacuees have read and understood the Code of Conduct and Conditions of Entry prior to acceptance into the centre.

Page | 38

11.0 PROCUREMENT ARRANGEMENTS The SECC is responsible for purchasing of supplies and equipment for emergency sheltering purposes. Business support staff in Regulatory Services Department will be made available to assist with procurement during activations. Purchasing is to be undertaken in accordance with council’s procurement policies.

To find out if a council staff member has sufficient financial delegation and if they have a corporate purchase card, visit: https://inspire.townsville.qld.gov.au/tools-and- services/equipment-and-stores/purchasing/staff-financial-delegations

Unless there is a MoU in place permitting the purchase goods on behalf of the TLDMG, support agencies are to make arrangements with the SECC for purchasing.

Costs associated with an emergency sheltering activity are to be collated within council’s corporate system for inclusion in any Natural Disaster Relief and Recovery Arrangements (NDRRA) funding applications.

12.0 COMMUNICATIONS 12.1 INTERNAL COMMUNICATIONS

Communications between the SECC and Shelter or Evacuation Centre Managers will be via mobile phones. Should the need arise, the SECC will arrange through the LDC the use of UHF radios to be set up in shelters and evacuations centres and LDCC for communications between both parties.

The SECC will provide regular SITREPS and updates to the Operations Manager at the LDCC and the TLDMG regarding which shelters and evacuation centres are open or have been closed, how many people are being accommodated and any arising matters for consideration. The SECC will attend TLDMG meetings when they occur.

Telstra Integrated SMS System A Telstra Integrated SMS System has been set up to allow SMS alerts and notifications to SECG members.

Website: https://tim.telstra.com/sei/login.do?customerId=30

Townsville City Council will act as administrator of this system. 12.2 COMMUNITY AWARENESS

12.2.1 LEAN FORWARD

Council’s Emergency Management Team and Communications and Marketing team conduct regular education and media campaigns regarding preparedness during and

https://inspire.townsville.qld.gov.au/tools-and-services/equipment-and-stores/purchasing/staff-financial-delegations

https://inspire.townsville.qld.gov.au/tools-and-services/equipment-and-stores/purchasing/staff-financial-delegations

https://tim.telstra.com/sei/login.do?customerId=30

Page | 39

leading up to the cyclone season. Refer to council’s TLDMG Community Info and Warnings Sub-plan.

Key messages during the lean forward stage will be:

act early – be prepared for the event

seek alternative accommodation options e.g. relocate to family or friends, relocate out of Townsville

listen to regular updates

If you need to seek accommodation at a shelter, bring enough clothing, personal items and non-perishable food to last up to 36 hours (back-pack size)

Communicate who will be accepted into the public cyclone shelter

Communicate what will not be allowed at a shelter (pets, illicit drugs, alcohol etc.)

If you are to seek accommodation at a shelter, bring enough clothing, personal items and non-perishable food to last up to 36 hours

No food will be supplied at shelters

12.2.2 STAND UP

Any message or information released out the public will be done via the Media Team in the Local Disaster Coordination Centre (LDCC). Key messages during stand up stage will be:

don’t panic – try to stay calm

listen to regular updates that will be provided during the event (from shelter staff)

12.2.3 STAND DOWN

Any message or information released to the public will be done via the Media Team in the Local Disaster Coordination Centre (LDCC). Key messages during stand down stage will be:

listen to regular updates and follow instructions from the shelter staff

Some areas may not be safe to return to – listen to the updates 12.3 MEDIA

The Media Team in the Local Disaster Coordination Centre (LDCC) are responsible for responding to media enquiries and requests for interviews. Any requests should be directed to the Media Team.

Media should not be allowed to enter a shelter or evacuation centre without prior authority of the TLDMG. It is important that the privacy of personnel and evacuees at the shelter or evacuation centre are maintained. Permission must be given by personnel and evacuees before the use of film or photographic equipment.

Page | 40

Under no circumstances is information about persons who may or may not be in a shelter or evacuation centre is to be provided except to anyone except to QPS upon official request. The Register.Find.Reunite system is used to register evacuees at each shelter or evacuation centre. QPS are responsible for maintaining this register and responding to any inquiries about evacuees.

Approved interviews should be conducted away from operational areas. Should evacuees wish to speak to the media, they can at their own discretion; however these interviews are to take place outside of the centre.

12.4 DOCUMENTATION

12.4.1 SITREPS

During operations, the Shelter or Evacuation Centre Manager will be responsible for providing twice daily situational reports (SITREPS) to the Shelter and Evacuation Centres Coordinator (SECC). Further information and templates can be found in the Operating Procedures.

12.4.2 RECORDING DECISIONS

During operations, the Shelter or Evacuation Centre Manager(s) as well as the SECC will each be responsible for recording key decisions and actions they undertake in the performance of their duties. This can be recorded in the form of a diary or note book.

13.0 TRAINING AND EXERCISES 13.1 TRAINING

Training of personnel will occur through the following means:

Attendance of key personnel at the Qld Govt Public Cyclone Shelter training;

Attendance of key personnel at Qld Govt workshops and information sessions for public cyclone shelters and/or evacuation centres;

Internal training of RSD staff on Shelters and Evacuation Centres requirements; and

Attendance of key personnel at Evacuation Centre training delivered by Red Cross or SES where deemed necessary.

It is the responsibility of the TMEH to ensure key personnel in council have attended the relevant training.

SES and Red Cross are required to ensure that they have trained personnel to undertake key roles in public cyclone shelters, places of refuge and/or evacuation centres.

13.2 EXERCISES

Exercising of this Sub-plan will occur through the following means:

Page | 41

Table-top exercise each year; and

Field exercise every 2nd year. It is the responsibility of the TMEH to organise and deliver these exercises.

14.1 REVIEW AND EVALUATION This Sub-plan is to be reviewed annually, prior to the 1 November each year, by the TMEH in consultation with the SECG.

The review processes will include:

any changes from outcomes of associated plans and documents are included

updates to council’s available facilities and specifications are included

changes to the SECG and associated roles and responsibilities are included

amendments due to lessons learned from activations, exercises and training or statutory changes

On completion of each review, the sub plan is to be submitted to the TLDMG for approval.

15.1 RELATED DOCUMENTS

Townsville Local Disaster Management Plan

Evacuation Sub-Plan

Community Info and Warnings Sub-Plan

Operating Procedure Public Cyclone Shelter

Operating Procedure Places of Refuge

Operating Procedure Evacuation Centres

Operating Procedure Magnetic Island Evacuation Centres

Aged Care Facilities Standard Operating Procedure

Queensland Government: Queensland Public Cyclone Shelters Operations Guideline 2013

Queensland Evacuation Guidelines for Disaster Management Groups

RSD Animal Management Sub-plan

42

APPENDIX 1 – SUPPORT AGENCY CONTACT LIST

Agency Position Address DEPARTMENT

OF EDUCATION

TRAINING

(DET)

REGIONAL DIRECTOR

445 FLINDERS STREET TOWNSVILLE QLD 4810

PO BOX 5179 TOWNSVILLE QLD 4810

MANAGER FACILITIES

445 FLINDERS STREET TOWNSVILLE QLD 4810


AUSTRALIAN

RED CROSS

CALL FOR ACTIVATION

DUTY OFFICER

REGIONAL MANAGER NQ

12 WICKHAM STREET TOWNSVILLE QLD 4810 PO BOX 670 TOWNSVILLE Q 4810

EMERGENCY SERVICES REGIONAL COORDINATOR

245 LAKE STREET CAIRNS QLD 4870

CENTACARE

NORTH QLD

TEAM LEADER PO BOX 1362 AITKENVALE 4814

43

QLD POLICE

SERVICE

SENIOR SERGEANT

OFFICER IN CHARGE MUNDINGBURRA POLICE STATION

DISTRICT INSPECTOR

INSPECTOR PATROL SERVICES – SOUTH TOWNSVILLE DISTRICT

QLD

AMBULANCE

SERVICE

OFFICER IN CHARGE – TOWNSVILLE

PO BOX 5246 TOWNSVILLE QLD 4810 225 HUGH STREET CURRAJONG

ST JOHN

AMBULANCE

QLD

STATE OPERATIONS COORDINATOR (NORTH)

QLD FIRE AND

EMERGENCY

DIRECTOR FIRE SERVICES EMERGENCY

PO BOX 5845

SERVICES MANAGEMENT COORDINATOR

TOWNSVILLE QLD 4810

ST VINCENT DE

PAUL SOCIETY

EXECUTIVE OFFICER/ RETAIL STORES COORDINATOR

PO BOX 5692 TOWNSVILLE 4810

DIOCESAN PRESIDENT


THE SALVATION MAJOR

TOWNSVILLE RIVERWAY

P O BOX1745 THURINGOWA CENTRAL 4817

44

ARMY

LIEUTENANT TOWNSVILLE P O BOX 25 FAITHWORKS AITKENVALE 4814 13 MADDEN STREET AITKENVALE

SAVE THE REGIONAL PO BOX 951

CHILDREN COORDINATOR THURINGOWA CENTRAL

ORGANISATION Q 4817

REGIONAL

COORDINATOR PO BOX 951 THURINGOWA CENTRAL Q 4817

STATE LOCAL PO BOX 5419

EMERGENCY CONTROLLER TOWNSVILLE Q 4810

SERVICE (SES)

TOWNSVILLE

ABORIGINAL

AND ISLANDERS

HEALTH

SERVICES LTD

(TAIHS)

INTERIM CHIEF EXECUTIVE OFFICER

PO BOX 7534 GBC TOWNSVILLE 4814 57-59 GORDEN STREET GARBUTT QLD 4814

CASE

COORDINATION

DEPARTMENT OF COMMUNITIES -


45

GROUP

(HOMELESS)

NORTHERN REGION

TOWNSVILLE

CITY COUNCIL

SES STAFF OFFICER


TEAM MANAGER ENVIRONMENTAL HEALTH

CHAIR – SHELTERS & EVACUATION CENTRES GROUP SHELTERS & EVACUATION CENTRE COORDINATOR (SECC)


PUBLIC CYCLONE SHELTER MANAGER


ACTING COORDINATOR ENVIRONMENTAL HEALTH


46

GENERAL PO BOX 1268 MANAGER TOWNSVILLE 4810 REGULATORY SERVICES

LOGISTICS OFFICER MAGNETIC ISLAND LOCAL DISASTER MANAGEMENT GROUP


ACTING TEAM PO BOX 1268 MANAGER, TOWNSVILLE 4810

EMERGENCY MANAGEMENT

47

APPENDIX 2 – ROLES AND RESPONSIBILITIES OF SUPPORT AGENCIES

ROLE AGENCY RESPONSIBILITY TASKS

Activation Townsville LDMG Activation of the Sub-plan Advise the General Manager Regulatory Services (GMRS) when the Plan has been activated and if a shelter or evacuation centre is required.

Coordination Regulatory Services Department (TCC)

Manage the Shelters & Evacuation Centres process

Implementation of this Sub-plan

Appoint an SECC

Notify and seek assistance from support agencies

Appoint a Shelter or Evacuation Centre Manager at each facility

Representation at TLDMG meetings

Activate Operating Procedures

Liaise with building owners to acquire facility when required

Activate participating agencies and maintain communication links

Coordinate the opening and closing of shelters and evacuation centres

Provide support and organise equipment and supplies for each facility

Monitor shelters and evacuation centre to ensure they are adequate resourced, equipped and managed

Communicate and provide regular updates to the TLDMG

Provide regular SITREPs to the TLDMG and be represented at TLDMG meetings

Regularly communicate with shelter and evacuation centre managers (SES/Red Cross) and support agencies

Shelters and Evacuation Centres Management

State Emergency Services (SES)

To act as centre manager for the evacuation centres until Red Cross become available.

Run and manage shelters and/or evacuation centres according to operational procedures

Completion of all Operational Forms

Provide minimum of 2 officers at each shelter or evacuation centre

Directly communicate with the SECC and provide regular SITREPS (as requested)

Liaise and coordinate with support agencies in the operation of shelters and evacuation centres

Supply of communication tools e.g. radios, mobile phone

Assist with registering and data collection on to Register, Find, Reunite Forms

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Communicate and report to the SECC

Maintain an attendance register of support agency personnel

Provide and complete the required operational forms

Maintain shelter area and facilities in a clean and useable condition

Manage supplied stock and allocate supplies as necessary

Ensure appropriate signage/notices are displayed and information communicated to persons

Report any incidences to SECC

Evacuation Centre Management

Australian Red Cross

To act as centre manager at evacuation centres

Run and manage evacuation centres according to operational procedures

Provide for the safe welfare of people at each centre

Completion of all Operational Forms

Communicate and report to the SECC

Provide minimum of 2 officers at each centre

Directly communicate with the SECC and provide regular SITREPS (as requested)

Operation, establishment & co-ordination of each centre

Establishment of centre supplies and centre layout

Liaise and coordinate with support agencies in the operation of each evacuation centre

Provision of communication tools e.g. mobile phone

Manage the Register, Find, Reunite forms process (data collection and entry into system)

Maintain an attendance register of support agency personnel

Provide and complete required operational forms

Maintain centre area and facilities in a clean and useable condition

Maintain a secure stock area

Ensure appropriate signage/notices are displayed and information communicated to persons

Report any incidences to the SECC

Support Queensland Support SES in the Provide minimum of 2 officers at each shelter (including Ignatius Police Service operation of each place of Provide on-site support to SES Park Assembly (QPS) refuge Manage the Register, Find, Reunite forms process (data Hall) Support SES in the collection and entry into system)

operation of the public Manage missing persons report and enquiries cyclone shelter Maintain calm and good order within the shelter

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Provide for the safe Manage traffic and parking control/s where possible welfare of people at each shelter

Manage the Register,

Find, Reunite process for all shelter and evacuation centres

Support Qld Fire & Fire safety and control at Provide min. 2 officers at the public cyclone shelter Emergency the public cyclone shelter Ensure safe access and passage ways are maintained

Services Ensure evacuees adhere to fire safety rules in place

Shelter Respective To implement their Assist in the transportation of their clients Management Retirement disaster management Provide sufficient qualified staff to care for their clients (Ignatius Park Village plans Provide the necessary supplies e.g. bedding, clothing, food, Assembly Hall only) Management medical, equipment

Provide client welfare services

Provide client medical needs

Report any incidences to the Centre Manager

Welfare Support (Homeless and Indigenous)

TAIHS Dept of Communities

Provide welfare support services at shelters and evacuation centres

Provide appropriate care to injured persons

Provide on-site support to QPS

Assist with registering and data collection on to Register, Find, Reunite forms

Assist with translation and relaying of information

Provide appropriate care to persons

Maintain accommodation area and facilities in a clean and useable condition


Medical Support QAS Provide appropriate care Provide appropriate care to persons (excluding Ignatius to injured persons at Report any incidences to the Shelter or Centre Manager Park Hall unless an shelters and evacuation emergency) centres

Medical Support St John Provide appropriate care Provide support to QPS (excluding Ignatius Ambulance Qld to persons at the shelters Provide appropriate care to persons Park Hall unless an and evacuations centres Report any incidences to the Centre Manager

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emergency)

Building Management

Building Owners / Building Managers

Provide availability of building to operate as a shelter and/or evacuation centre

Notify building tenants of buildings and seek cooperation

Provide building access keys / cards to the SECC

Arrange clearance of the car park / basement area / storage areas where possible

Report any faults or issues to the SECC

Advise SECC of any area off limits / not to be used

Participate in the handover and hand back process

Catering The Salvation Army

Provide catering services and supplies for agency personnel and evacuees at evacuation centres

Supply of skilled personnel to provide the catering services

Provision of adequate food and refreshments at scheduled meal intervals

Provision of cutlery, crockery & serving utensils

Maintain a sufficient food stock inventory and resupply

Report any incidences and resource needs to the Centre Manager

Bedding / Clothing Supplies

St Vincent De Paul Society

Seventh Day Adventist Church

Provide adequate bedding and clothing supplies at the evacuation centres

Coordinate the bedding and clothing requirements at the centre/s

Provide sufficient bedding requirements (e.g. mattresses, blankets, pillows etc.)

Provide sufficient clothing needs

Report any incidences and resource needs to the Centre Manager

Welfare Support of Evacuation Centres

Centacare North Qld

Provide counselling services for agency personnel and evacuees at evacuation centres

Provide welfare and recovery support services at evacuation centres

Monitor agency personnel and evacuees for signs of fatigue, stress etc.

Where appropriate, provide counselling to Agency personnel and evacuees

Assist in relaying information to evacuees to ensure they understand

Assist evacuees in accessing welfare support and Centrelink opportunities and referral to other appropriate agencies after event

Assist evacuees in their recovery back into the community

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Child Support Save The Children Organisation

Provide child support services at evacuation centres

Ensure children are adequately cared for and accommodated within the centres

Establish/ set up appropriate Child Friendly Areas within the centres


Evacuation of Homeless

CASE Coordination Group

Coordinate the plan for evacuation of homeless persons to Places of Refuge

Refer to separate plan

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APPENDIX 3 – AGENCIES CAPACITY TO RESPOND

Capacity to Respond – DEPARTMENT OF EDUCATION TRAINING (DET)

Presence required Minimum number of staff per building team

Minimum number of building teams available

Comments

Public Cyclone Shelter NO Facility only DET will not be providing

staff

NIL DET will not be providing staff to man centres

Place of Refuge NO Facility only DET will not be providing

staff


Evacuation Centre NO Facility only DET will not be providing

staff


NOTE: Nominated evacuation centres at school sites may or may not be available after an event. It will be determined on whether or not the facility will be

required for education purposes. Example, if classrooms are damaged, the nominated evacuation facilities may be required to be used as temporary classrooms

etc.

Capacity to Respond – AUSTRALIAN RED CROSS



Comments

Public Cyclone Shelter YES

10-15

1 x team Provide for registration than a smaller team during lockdown for

psychological welfare.

Place of Refuge NO NIL NIL

Evacuation Centre YES

6-8 2 x teams

2 x teams to open 2 x evacuation centres. 6-8 people per centre in the

first 8 hours. Can bring in more

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people if required.

Capacity to Respond – CENTACARE NORTH QLD



Comments

Public Cyclone Shelter NO NIL NIL

Place of Refuge NO NIL NIL

Evacuation Centre YES 2 Depends on staff availability year to year and type of

event

List is made annually and on-call contact can give an approximate

figure when contacted

Capacity to Respond – QUEENSLAND POLICE SERVICE (QPS)



Comments

Public Cyclone Shelter YES 2 2 X teams QPS officers will be found to have a presence in each type

Place of Refuge YES 2 5-6 x teams QPS officers will be found to have a presence in each type

Evacuation Centre YES 2 As required QPS officers will be found to have a presence in each type

Capacity to Respond – QUEENSLAND AMBULANCE SERVICE (QAS)

Presence required Minimum number of staff Minimum number of Comments

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per building team building teams available Public Cyclone Shelter YES 4 1

Place of Refuge YES 0 As required

Evacuation Centre YES 0 As required

Capacity to Respond – ST JOHN AMBULANCE QLD



Comments

Public Cyclone Shelter YES NA NA NA

Place of Refuge YES 2

Evacuation Centre YES 2

Capacity to Respond – QUEENSLAND FIRE AND EMERGENCY SERVICES (QFES)



Comments

Public Cyclone Shelter YES

4 x persons: (1 x station officer

3 x fire fighters)

A crew for each cyclone shelter

1-2

Place of Refuge As required Dependent on number of people and power situation

Evacuation Centre As required Dependent on number of people and power situation

NOTE: Damage assessment in conjunction with council of shelters, places of refuge and evacuation centres. Will provide a report to council on damage

assessment.

Capacity to Respond – ST VINCENT DE PAUL SOCIETY

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Comments

Public Cyclone Shelter N/A NA NA NA

Place of Refuge N/A NA NA NA

Evacuation Centre YES - Supplies only 0 0 Only to supply bedding etc.

Capacity to Respond – THE SALVATION ARMY



Comments




Capacity to Respond – SAVE THE CHILDREN ORGANISATION



Comments




Capacity to Respond – STATE EMERGENCY SERIVES (SES)

Presence required Minimum number of staff Minimum number of Comments

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per building team building teams available Public Cyclone Shelter YES 4 ( to manage rest breaks) 2 Pre-deployment teams from other

areas available through RM SES

Place of Refuge YES 4 2

Evacuation Centre YES – if available

2

2

Dependent on needs of community. May need all hands on deck at

Green Street.

Capacity to Respond – TOWNSVILLE ABORIGINAL AND ISLANDERS HEALTH SERVICES LTD (TAIHS)



Comments

Public Cyclone Shelter ? ? ? ?

Place of Refuge

Evacuation Centre

Capacity to Respond – CASE COORDINATION GROUP (HOMELESS)



Comments

Public Cyclone Shelter ? ? ? ?

Place of Refuge

Evacuation Centre

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APPENDIX 4 –SUPPORT AGENCY PRESENCE AT EACH FACILITY

FACILTY SUPPORT AGENCIES

Heatley Public Cyclone Shelter State Emergency Service (SES)

Qld Police Service (QPS)

Qld Fire & Emergency Services (QFES)

Qld Ambulance Service (QAS)

St John’s Ambulance

Places of Refuge State Emergency Service (SES)




Evacuation Centres Australian Red Cross or State Emergency Service (SES)




Salvation Army

Centacare NQ

Save the Children Provision of supplies:

St Vincent De Paul’s

Seventh Day Adventist

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APPENDIX 5 – ROLE OF THE SECC

The SECC is responsible for undertaking the following:

Phase: Responsibility:

Pre-cyclone season

(undertaken by the Team Manager Environmental Health (TMEH))

Annual review and update of the sub-plan and operating procedure

Consult with support agencies for the review and update of the sub-plan and procedures

Put arrangements in place and undertake preparedness activities

Implement improvements to the shelter and evacuation centre process

Organise relevant training and coordinate exercises for key personnel in the shelter and evacuation centre process

Chair Shelter and Evacuation Centre Group (SECG) meetings

Provide regular reports to the TLDMG

Keep up to date with state government legislation and guidelines relating to shelters and evacuation centres

Alert (undertaken by the Team Manager Environmental Health (TMEH))

Remain alert and ready to respond

Inform SECG members and RSD staff of the current situation

Lean Forward (SECC appointed by GMRS depending on staff availability)

Take preparations to identify shelter and evacuation centre requirements

Contact and alert building owners and/or take measures to take possession of particular facilities if necessary

Contact SECG members and put them on stand-by

Inform RSD staff of the current situation

Determine staff availability and capacity to respond

Alert council’s Stores department regarding the possibility of the need for supplies

Stand Up (SECC appointed by GMRS depending on staff availability)

Contact all SECG members to provide them an update on the situation

Contact directly support agencies that will be required in the response for activation

Form a response team with Regulatory Services Department to assist with activation

Organise with the building owners to take possession and handover of their facility

Coordinate the set-up of the necessary facilities (either shelters or evacuation centres)

Coordinate the delivery and set up of supplies in each facility

Coordinate with support agencies to ensure there are adequate personnel to manage the facility

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Communicate status and readiness with the TLDMG

Continue to provide regular updates to SECG members and the TLDMG

Attend TLDMG meetings

Monitor each facility and provide support and assistance to Shelter or Centre Managers

Organise for the re-supply of requirement at each facility

Stand Down (SECC appointed by GMRS depending on staff availability)

Provide advice to Shelter or Centre Managers when to close the facility

Assist Shelter and Centre Manager where possible with closing the facility

Organise for any supplies and equipment to be removed and returned to Stores or external suppliers

Coordinate the clean-up and repair of facilities where necessary

Coordinate the hand-back of the facility to the building owners

Inform TLDMG when facilities have been closed

Organise a debrief with Shelter or Centre Managers and staff at each facility

Organise a debrief with Regulatory Services Department staff

Attend TLDMG meetings

Provide a report to the TLDMG with an overview of the activation, lessons learnt and future improvements

Review and update the shelters and evacuation centres sub-plan and procedures

Finalise payment, collate invoices/receipts and account for any procurement in council’s corporate system

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APPENDIX 6 – SECG TERMS OF REFERANCE

1. Purpose

The Shelters and Evacuation Centres Group (SECG) provides a forum for a

collaborative approach between Townsville City Council and supporting agencies for implementing the Shelters and Evacuation Centres Sub Plan under the authority of the Townsville Local Disaster Management Plan (TLDMP).

2. Roles and Responsibilities

To actively participate in the reviews and evaluations of the Shelters and

Evacuation Centres Sub Plan and provide expert advice to help refine the roles and responsibilities and key actions required to ensure the effective implementation of the sub plan.

To confirm each agency individual emergency response plans meet the requirements of this sub plan.

To communicate this sub plan within each agency and provide the appropriate training as required.

To actively participate in the SECWG meetings.

To actively participate in any exercises testing the performance of this sub plan and provide constructive evaluations and suggested improvements.

To provide reports to the LDC – TLDMG via the Team Manager Environmental Health as necessary.

3. Chairperson

The Chairperson will be the Team Manager Environmental Health.

If that person is not present, then a delegate from the Regulatory Services Department will be provided.

In the absence of these representatives, members at the meeting can elect a chairperson for that meeting.

4. Secretariat

The Team Manager Environmental Health will arrange the secretariat duties

at each meeting

In the absence of the Team Manager, members at the meeting can elect a secretariat for that meeting.

Duties include:

o maintaining the membership register o recording and distributing agenda, minutes and other required documents

for meetings o maintaining an updated contact register o coordinating and tracking action items arising from each meeting, and o attending to any other business of the SECWG.

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5. Membership

Core Membership is to include:

Team Manager Environmental Health (Chair)

Secretariat

LDC - TLDMG

SES Controller

Representatives from:

o Australian Red Cross o Centacare o QPS o QAS / St John Ambulance Qld o St Vincent de Paul Society o Save the Children Organisation o The Salvation Army o TAIHS o QFES o TCC Media Team

6. Communication

Face to face meetings - at least two times per year

Email communications as needed

Teleconferencing/Video Teleconferencing (if available) 7. Meetings

To be held two times per year being:

March - to update learning’s from the past season and confirm exercise planning

Late Oct / early Nov – to confirm all plans and documents are ready for upcoming season

Meeting to be called by the Chairperson

Members may request a special meeting to the Chairperson in which the Chairperson may call a special meeting depending on the circumstances.

8. Agenda

Agenda will be distributed at least five working days prior to the next

scheduled meeting.

The membership can request an item to be placed on the agenda up to seven working days prior to the next meeting. Alternatively, the item can be introduced as Other Business.

9. Proxies

Members are encouraged to nominate a proxy if they are unable to attend a

meeting.

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10. Quorum

No business should be conducted at meetings without a quorum.

The Chairperson will decide whether the meeting will go ahead.

Quorum will comprise half the membership plus one

11. Training and Exercises

According to the Sub-plan

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APPENDIX 7 – MEMORAMDUM OF AGREEMENTS

Townsville City Council has the following Memorandum of Agreements in place to support the shelter and evacuation centre process.

Agencies Expiry Date Reference Number

ECM Set ID No. Salvation Army 11th September 2019 10547114

Department of Education Training and Employment (DETE)

30th June 2017 10547095

Australian Red Cross 28th February 2017 10558298

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APPENDIX 8 – FUTURE IMPROVEMENTS / ACTIONS

Below is a list of identified future improvements or actions which will ensure that

RSD continues to be adequately prepared for activation of this Sub-plan:

Review of all current evacuation centre to ensure they are still fit for purpose

Identify buildings that may be suitable for use as places of refuge or

evacuation centres not already identified.

Review occupancy rates and layout / design in accordance with the Australian

Red Cross Preferred Sheltering Practices for Emergency Sheltering in

Australia

Develop a pool of trained and capable personnel to fill the Shelter Manager

role at Heatley Public Cyclone Shelter and Places of Refuge

Identify which shelters will be utilised for each type of vulnerable group

Implement an arm band or identification system for directed evacuations

Set up formal agreements or MoU’s with building owners for shelters and

evacuation centres which are non-government facilities

Develop a fire safety plan for all shelters

shelters and evacuation centres sub plan - city of … | 5 abbreviations acf aged care facilities...

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