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Sheltered accommodation in Barking and Dagenham

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Map Ref:

Page: Map Ref:

Page:

1 Barnmead Court 10 23 Park Drive 32

2 Baron Road Site 11 24 Pembroke Gardens 33

3 Bennett’s Castle Lane 12 25 Richard Blackburn House/Carnation Close/Fuchia Close

34

4 Berryman Close 13 26 Rainham Road North 35

5 Bethany House 14 27 Rosehatch Avenue 36

6 Birch Gardens 15 28 Seabroke Road 37

7 Brady Court 16 29 Shipton Close 38

8 Burford Close 17 30 St. Mary’s 39

9 Catherine Godfrey House

18 31 Stone Close 40

10 Dewey Road 19 32 Thames View Lodge & Hockley Mews

41

11 Dunchurch House 20 33 Vicar’s Walk 42

12 Earl’s Walk 21 34 Wyhill Walk 43

13 Ely Gardens 22 Extra Care 44

14 Forsters Close 23 35 Colin Pond Court 46

15 Hooks Hall Drive 24 36 D’Arcy House 47

16 Humphries Close 25 37 Fred Tibble Court 48

17 Inskip Road 26 38 The George Crouch Centre

49

18 Kidd House 27 39 Harp House 50

19 Kilsby Walk 28 40 Millicent Preston House

51

20 Maxey Road 29 41 Ted Hennem House 52

21 Moss Road Site 30 42 Turner Court 53

22 Padnall Road 31

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Where to find sheltered accommodation in Barking & Dagenham

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Sheltered Housing in Barking and Dagenham

What is sheltered housing?

Sheltered housing is accommodation specially designed for people who are aged over 55 years, or who are younger and registered disabled and receiving Disability Living Allowance at the higher rate and require a support service. This brochure provides a short guide to options currently available to the elderly in Barking and Dagenham.

It is not a care home or residential care.

All the sheltered housing in the borough is self-contained. In addition to Council accommodation, housing associations such as Hanover and Anchor Trust, are also available.

You would have your own front door, kitchen, bathroom, lounge and separate bedroom.

What Council accommodation is available for elderly persons in Barking and Dagenham?

The Council owns a number of flats and bungalows designated for elderly persons. Additionally a considerable number of bungalows and flats within sheltered schemes are also available and have the facility of a scheme coordinator.

What are the benefits of sheltered housing?

l Support is provided by our Scheme Coordinators and Support Services Team.

l You still live independently in your own home.

l People of similar age live in the same scheme as you.

l Some schemes offer social activities and shared facilities such as lounges.

4 5

What does the Sheltered Services Manager do?

l Manages the schemes and the scheme coordinators and so the support service you receive

l Helps in emergencies

l Gives practical support.

What does the Scheme Coordinators* do?

The Scheme Coordinator’s role is:

l To support service users, to encourage and maintain independence and quality of life

l To contact residents daily to check on their welfare

l To assess residents support needs and agree a Support Plan to address these

l To respond to emergencies when on-site, contacting relatives, and other agencies as appropriate

l To provide advice and access to appropriate social care, health services and other appropriate agencies

l To encourage social interaction and participation for residents, by helping to organise social activities and residents meetings

*The Scheme coordinator does not administer medicines or provide nursing and personal care.

l To Manage the general running of the Scheme, ensuring repairs to communal areas are carried out

l To ensure the security of the Scheme, addressing any health and safety issues

l To help new tenants to settle into their new home, by giving advice and support

l To liaise with staff to ensure a quality service is provided

l Arranges visits by district nurses, home helps and meals-on-wheels, social workers, doctors, chiropodists and others.

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Services available in Sheltered Housing

All of the Council’s Sheltered Housing accommodation is connected to an emergency 24-hour call system.

Levels of support

Sheltered housing schemes within the Borough, both Council and Housing Association owned, provide a comprehensive support service which is tailored to your needs and agreed with you.

However the facilities and other services provided in-house vary from scheme to scheme. For example some schemes will have extra facilities such as assisted communal bathrooms, care services, hairdressers to name a few.

Your support requirements and needs will be discussed and agreed with you during your initial assessment at application. This will then enable you to make the most appropriate choices and for us to advise you on which sheltered schemes would be available to you.

How much does it cost?

This can depend on the facilities the scheme offers and also on who owns the property e.g. the Council or a Housing Association.

If you qualify, you can apply for Housing Benefit, to help meet these costs and support can be provided to assist you with this.

Activities for older people*

l Active lifestyles 50 Plus

l Arts and entertainment

l Clubs and activities

l Keeping healthy

l Local history

l Shopping

* (may vary from scheme to scheme?)

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If you would like us to post an application form to you, please phone LBBD Direct on 020 8215 3000.

When your application has been initially assessed by the Choice assessment team, we will arrange for an Assessment Officer from the Service Providers Assessments Team (SPA) to visit you. The SPA officer will assess the level of support you need and discuss your scheme options, a further assessment will then take place leading to registration of the application. All offers of accommodation depend on the number of live points awarded to your application and the properties available.

How do I apply for sheltered housing?

You can pick up an application form from any of the following offices.

l Barking Learning Centre, 127 Ripple Road, Barking, IG11 7PB.

l Dagenham Area Office, 90 Stour Road, Dagenham, RM10 7JD.

l Housing Advice Service, John Smith House Bevan Avenue, Barking IG11 9LL.

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Applications for sheltered accommodation can also be made by contacting the SPA team direct.

What is the SPA team and what does it do?

It is the responsibility of the Service Providers Assessments Team (SPA) in determining the suitability of the elderly for sheltered housing by carrying out a Needs assessment. All prospective clients must have a support need to qualify for a sheltered accommodation placement.

It is also the responsibility of SPA to source out other support organisations such as Age Concern, Crossroads, DABD, etc, that can offer assistance to the frail and elderly people with things like physical, mental and sensory disabilities, etc.

We strive to assist the elderly people to live independently, be it in their own homes or in sheltered accommodation. We can support them by, for example, helping them to:

l apply for benefits;

l manage their money and any debts;

l access other support or community services e.g. Age Concern, Benefits etc

l find out about work or training; and

l find out about resettlement support (this service helps them set up and manage a new home if they move).

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Referrals

People can be referred to us in a number of different ways, for example from family members, GPs or Social Services. People can also refer themselves to us for help.

How to contact us and make a referral

LBBD Direct: 020 8215 3000

SPA Team: Tel: 020 8227 2732 E-mail: [email protected] Fax: 020 8 227 5179

Write to: Service Providers Assessments Team (SPA) First floor Fortis House 160 London Road Barking Essex IG11 8BB.

Does everyone who has an assessment get help?

The SPA team endeavours to provide support to any client that has been referred to the team for an assessment. However not everyone that has been assessed by the team ends up being offered a placement in Sheltered Accommodation within the borough. For these individuals SPA would signpost to other organisations/agencies such as Cross Roads, Independent Living Agency, etc, that would offer support.

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1 Barnmead Court

London and Quadrant Housing Association10 Grove Crescent Road, Stratford, London, E15 1BJ

Telephone: 0844 406 9000

Location:

Barnmead Road, Dagenham, RM9 5DX

Property type:

33 one-bedroomed flats on three floors. There are two lifts and two flats are adapted for wheelchair users.

Support offered:

Scheme Co-ordinator provides support service Monday to Friday during core hours. Each flat has its own Community alarm, and door entry system.

Level of support:

Suitable for elderly persons capable of independent living.

Shared facilities:

Residents share a laundry room, a reading room, a lounge, a kitchen, a garden and a car park.

There are also bathrooms where staffs provide help on each floor and toilets for Wheelchair users.

Other facilities:

Fanshawe Health Centre and community centre are nearby.Dagenham Heathway, the main Shopping area.

Map ref: 1

Area Code: 218

10 11

2 Baron Road/Garner Close/Broadview House

Springboard Housing AssociationSpringboard House, 2a Claughton Road, London, E13 9PN

Telephone: 020 8475 0033

Location:

Baron Road, Garner Close, Dagenham, RM8 1UQ

Property type:

18 one bed-roomed flats on two floors. There is a lift. There are also 29 bungalows.

Support offered:

Scheme Co-ordinator on duty during core hours Monday to Friday Pull cords connect residents to a control centre. Between 9pm and 9am and member of staff Stays at the scheme overnight and can be called in emergencies.

Level of support:

Suitable for frail/elderly persons capable of independent living.

Shared facilities:

Residents share a sitting room, a dining room, a laundry room and bathrooms where staff can help residents.

Other facilities:

There is a hairdressing and chiropody room, and there is a guest room for visitors.

Map ref: 2

Area Code: 241

12 13

3 Bennetts Castle Lane

London Borough of Barking and DagenhamCustomer Services Department, 90 Stour Road, Dagenham, RM10 7JF

Telephone: 020 8215 3000

Location: Bennetts Castle Lane, Dagenham, RM8 3XP

Property type: 12 one bed-roomed flats, on three floors. There is no lift.

Support offered: Scheme co-ordinator on duty during core hours Monday to Friday. Pull cords connect residents to a control centre at other times.

Level of support: Suitable for elderly persons capable of independent living.

Shared facilities: Communal garden.

Other facilities: Social activities on an outreach basis.

Map ref: 3

Area Code: 232

12 13

4 Berryman Close


Telephone: 020 8215 3000

Location: Berryman Close, Dagenham, RM8 3SS

Property type: 12 one bed-roomed flats on two floors. There is no lift.

Support offered: Scheme Co-ordinator on duty during core hours Monday to Friday. Pull cords connect residents to a control centre at other times.


Shared facilities: Gardens.


Map ref: 4

Area Code: 232

14 15

5 Bethany House

English Churches Housing GroupPO Box 1539 Ilford, IG1 2FY

Telephone: 020 8597 2812

Location:

Danbury Close, Newhouse Avenue, Mark’s Gate, RM6 5ND

Property type:

10 studio flats, 16 one bed-roomed flats, two one-bed-roomed bungalows, and one two-bed-roomed bungalow.

Support offered:

Scheme Co-ordinator on duty during core hours Monday to Friday. Pull cords connect residents to a control centre at other times.

Level of support:


Shared facilities:

Lounge, guest room, laundry room, car park and garden.

Other facilities:

There is a guest room for visitors.

Map ref: 5

Area Code: 410

14 15

6 Birch Gardens


Telephone: 020 8215 3000

Location: Birch Gardens, Dagenham, RM10 7BJ

Property type: Five one-bed-roomed bungalows.



Communal facilities: Residents share a garden.

Other facilities: Social activities via outreach.

Map ref: 6

Area Code: 600

16 17

7 Brady Court


Telephone: 020 8475 0033

Location:

Peters Close, Burnside Road, Dagenham, RM8 1XZ

Property type:

33 one-bed-roomed flats on two floors. There is a lift.

Support offered:

Scheme Co-ordinator on duty during core hours Monday to Friday. Pull cords connect residents to a control centre between 5pm and 9pm. Between 9pm and 9am, a member of staff stays overnight at the scheme and can be called in emergencies.

Level of support:


Shared facilities:

None.

Other facilities:

Residents can use the facilities at Broadview House on the Baron road development.

Map ref: 7

Area Code: 241

16 17

8 Burford Close


Telephone: 020 8215 3000

Map ref: 8

Location: Burford Close, Dagenham, RM8 3ST

Property type: 16 one-bed-roomed flats on two floors. There is no lift.

Support offered: Scheme Co-ordinator on duty during core hours. Pull cords connect residents to a control centre at other times.


Shared facilities: Communal garden.

Other facilities: Social activities available on an outreach basis.

Area Code: 232

18 19

9 Catherine Godfrey House


Telephone: 020 8215 3000

Location:

Goresbrook Road, Dagenham, RM9 6YG

Property type:

34 one-bed-roomed flats on two floors. There is a lift and access for wheelchairs.

Support offered:

Scheme Co-ordinator on duty during core hours Monday to Fridays. A pull cord connects residents to a control centre at other times.

Level of support:


Shared facilities:

Residents share a security entrance, a lounge, a launderette, a library room, garden and toilets.

Other facilities:

There is a guest room, social activities arranged Outreach project, parking facilities.

Map ref: 9

Area Code: 216

18 19

10 Dewey Road


Telephone: 020 8215 3000

Location:

Dewey Road, Dagenham, RM10 8AD

Property type:

48 one-bed-roomed flats on three floors. There is no lift.

Support offered:


Level of support:


Shared facilities:

Residents share a garden, a hall and social activities.

Other facilities:

Social activities are held on the premises.

Map ref: 10

Area Code: 261

20 21

Map ref: 11

11 Dunchurch House


Telephone: 020 8215 3000

Location: Ford Road, Dagenham, RM10 9XB

Property type: 38 one-bed-roomed flats on four floors. There are two lifts.



Shared facilities: Residents share a hall and a garden.

Other facilities: Social activities are organised.

Area Code: 262

20 21

12 Earls Walk


Telephone: 020 8215 3000

Map ref: 12

Location: Earls Walk, Dagenham, RM8 2ED

Property type: 20 one-bed-roomed flats on two floors. There is a lift.



Shared facilities: Residents share a kitchen and a small communal hall.


Area Code: 232

22 23

Map ref: 13

13 Ely Gardens


Telephone: 020 8215 3000

Location: Ely Gardens, Dagenham, RM10 7BE

Property type: 5 one-bed-roomed bungalows.



Shared facilities: Residents share a garden.


Area Code: 600

22 23

14 Forsters Close


Telephone: 020 8215 3000

Map ref: 14

Location: Forsters Close, Chadwell Heath, RM6 6DH

Property type: 54 one-bed-roomed flat on three floors. There is no lift.



Shared facilities: Residents share a garden and a hall.

Other facilities: Social activities are held on the premises.

Area Code: 300

24 25

Map ref: 15

15 Hooks Hall Drive


Telephone: 020 8215 3000

Location: Hooks Hall Drive, Dagenham, RM10 7BH

Property type: 6 one-bed-roomed bungalows. 2 two-bed-roomed bungalows.





Area Code: 600

24 25

Map ref: 16

Area Code: 218

16 Humphries Close


Telephone: 020 8215 3000

Location: Humphries Close, Dagenham, RM9 5BX

Property type: 31 one-bed-roomed flats on two floors. There is no lift. The second floor flats are not supported accommodation.



Shared facilities: Linked to Kidd house.

Other facilities: Residents can use the facilities at Kidd House and social activities.

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Map ref: 17

17 Inskip Road


Telephone: 020 8215 3000

Location: Inskip Road, Dagenham, RM8 1TU




Shared facilities: Residents share a Hall and social activities are organised.

Other facilities: Residents share a garden.

Area Code: 241

26 27

Map ref: 18

Area Code: 218

18 Kidd House


Telephone: 020 8215 3000

Location:

St George’s Road, Dagenham, RM9 5JU

Property type:

19 one-bed-roomed flats on two floors. There is a lift and chair lift.

Support offered:


Level of support:


Shared facilities:

Residents share a security entrance, a lounge, a launderette and a garden.

Other facilities:

Social activities and fire alarm system.

28 29

Map ref: 19

19 Kilsby Walk


Telephone: 020 8215 3000

Location:

Kilsby Walk, Dagenham, RM9 4BS

Property type:

42 one-bed-roomed flats on six floors. There is a lift.

Support offered:


Level of support:


Shared facilities:

Residents share a security entrance, a hall, a kitchen and a launderette.

Other facilities:

Social activities are held on the premises.

Area Code: 213

28 29

Map ref: 20

Area Code: 218

20 Maxey Road


Telephone: 020 8215 3000

Location: Maxey Road, Dagenham, RM9 5TV

Property type: 30 one-bed-roomed flats on two floors. There is no lift The flats on the second floor are not support accommodation.



Shared facilities: Site linked with Kidd House.

Other facilities: The site is linked to Kidd House and residents can use the facilities at Kidd House and social activities are held on the premises.

30 31

Map ref: 21

Area Code: 262

21 Moss Road Site


Telephone: 020 8475 0033

Location: Moss Road, Dagenham, RM10 9RD


Support offered: Pull cords connect residents to a control centre.


Shared facilities: None.

Other facilities: Residents can use the facilities at Broadview House on the Baron Road development.

30 31

Map ref: 22

Area Code: 410

22 Padnall Road


Telephone: 020 8215 3000

Location:

Padnall Road, Chadwell Heath, RM6 5EP

Property type:

17 one-bed-roomed bungalows.

Support offered:


Level of support:


Shared facilities:

Residents share a garden and a hall.

Other facilities:

Social activities.

32 33

Map ref: 23

23 Park Drive


Telephone: 020 8215 3000

Location: Park Drive, Dagenham, RM10 7AB

Property type: Seven one-bed-roomed bungalows.

Support offered: Scheme Co-ordinator on duty during core hours Monday to Friday. Pull cords connects residents to a control centre at other times.

Level of support: Suitable for elderly persons capable of independent living Shared facilities: Residents share a garden.


Area Code: 600

32 33

Map ref: 24

24 Pembroke Gardens


Telephone: 020 8215 3000

Location:

Pembroke Gardens, Dagenham, RM10 7YP

Property type:

29 one-bed-roomed bungalows.

Support offered:

Scheme Co-ordinator on duty during core hours. Monday to Friday.

Pull cords connect residents to a control centre at other times.

Level of support:


Shared facilities:

Residents share a garden.

Other facilities:

Social activities on an outreach basis.

Area Code: 510

34 35

Map ref: 25

25 Richard Blackburn House/Carnation Close/Fuchia Close

London & Quadrant Housing Association10 Grove Crescent Road, Stratford, London, E15 1BJ

Telephone: 0844 406 9000

Location: Carnation Close, Fuchia Close, Rush Green, RM7 OYZ

Property type: 33 one-bed-roomed flats on two floors. There is a lift. There are also 14 one-bed-roomed bungalows.

Support offered: Scheme Co-ordinator on duty during core hours Monday to Friday, fire alarm. 24-hour cover for emergencies via social alarm system.


Shared facilities: Residents share a lounge, disabled toilets and bathrooms, a quiet room, a garden and a laundry room.

Other facilities: There is a hairdressing salon, social activities and a guest room for visitors.

Area Code: 810

34 35

Map ref: 26

26 Rainham Road North


Telephone: 020 8215 3000

Location: Rainham Road North, Dagenham, RM10 7EJ





Other facilities: None.

Area Code: 600

36 37

Map ref: 27

27 Rosehatch Avenue


Telephone: 020 8215 3000

Location: Rosehatch Avenue, Mark’s Gate, RM6 5NB





Other facilities: None.

Area Code: 410

36 37

Map ref: 28

28 Seabrook Road


Telephone: 020 8215 3000

Location: Seabrook Road, Dagenham, RM8 3QP


Support offered: Scheme Co-ordinator on duty during core hours Monday to Friday. Pull cords connect residents to a control centre at other times, there is an alarm system.



Area Code: 231

38 39

Map ref: 29

29 Shipton Close


Telephone: 020 8215 3000

Location: Shipton Close, Dagenham, RM8 3QR






Area Code: 231

38 39

Map ref: 30

30 St Mary’s


Telephone: 020 8215 3000

Location:

St Mary’s, Barking, IG11 7SP

Property type:

25 one-bed-roomed flats and two bed-sit flats on two floors. There is a lift.

Support offered:


Level of support:


Shared facilities:

Residents share a security entrance, a launderette, a lounge and a small kitchen area.

Other facilities:

Social activities are held on an off the premises.

Area Code: 122

40 41

Map ref: 31

31 Stone Close


Telephone: 020 8215 3000

Location: Stone Close, Dagenham, RM8 3BT

Property type: 20 one-bed-roomed flats on two floors. There is no lift. The flats on the second floor are not supported accommodation.





Area Code: 231

40 41

Map ref: 32

32 Thames View Lodge and Hockley Mews

London and Quadrant Housing Association10 Grove Crescent Road, Stratford, London, E15 1BJ

Telephone: 0844 406 9000

Location:

Hockley Mews, Bastable Avenue, Barking, IG11 OEH

Property type:

36 one bed-roomed flats, each fitted with emergency alarm and door entry system, on two floors. There is a lift. There are also one 12 bed-roomed bungalows for wheelchair users.

Support offered:

A Scheme Co-ordinator is on duty during core hours Monday to Friday. Pull cords connect residents to a control centre at other times.

Level of support:

Suitable for frail/elderly persons capable of independent living.

Shared facilities:

Residents share a security entrance, a communal lounge, a launderette, gardens, disabled toilets and bathrooms, and a quiet room.

Other facilities:

There is a hairdressing salon and a guest room for visitors.

Area Code: 113

42 43

Map ref: 33

33 Vicar’s Walk


Telephone: 020 8215 3000

Location:

Vicar’s Walk, Dagenham, RM8 2EH

Property type:


Support offered:


Level of support:


Shared facilities:

Residents share a small hall, a kitchen and social activities are held at the premises.

Other facilities:

Residents share a garden.

Area Code: 232

42 43

Map ref: 34

34 Wyhill Walk


Telephone: 020 8215 3000

Location:

Wyhill Walk, Dagenham, RM10 9UX

Property type:

22 one-bed-roomed flats on two floors. There is no lift.

Support offered:


Level of support:


Shared facilities:

Residents share a hall, a garden and social activities are held at the premises.

Other facilities:

None.

Area Code: 261

44 45

Extra Care Housing in Barking and DagenhamExtra Care Housing in Barking and Dagenham is provided through the Council, and in partnership with, Anchor Housing Association and Hanover Housing Association. It provides flats and bungalows which are one and two-bedroom accommodation for people who are aged over 55 years, or who are younger and registered disabled and receiving Disability Living Allowance at the higher rate and who are no longer able to live in their own home even with support, but who do not need the level of help given by a care home.

Who can benefit from /use this service:

Selection for the schemes is via a needs-led assessment that is completed by social services and Service Providers Assessments Team under section 47 NHS and Community Care Act 1990. Extra Care housing may be an option if you meet the sheltered services criteria for help. This service aims to enable people to remain as independent as possible for as long as possible.

Details

There are eight extra care housing schemes within the borough situated at:

l Barking (2);

l Dagenham (5);

l Marksgate.

Each scheme has a manager and scheme co-ordinator who co-ordinates the 24 hour care team

44 45

that provides personal care and domestic support and arranges social activities and functions. The Council and Housing Associations (Hanover and Anchor) are the landlords and are responsible for the upkeep of the buildings and the grounds.

Each flat is self-contained with its own:l kitchen;l bathroom;l toilet.

Each bungalow has its own:l kitchen;l toilet;l bathroom.

Each scheme has shared facilities such as:l lounges;l laundry;l specially adapted bathrooms

and showers for tenants who are unable to manage without help;

l gardens;l library;l gym;l access to the internet/computers;l cinema;l call alarm system to alert staff etc.

(These will vary within schemes)

Costs

There is no charge for assessing your needs. However, you will be required to contribute towards the cost of the service including rent for the accommodation and personal and domestic care. The amount you will be asked to pay will depend upon your financial circumstances.

46 47Area Code: 410

Map ref: 35

35 Colin Pond Court

Anchor Housing AssociationMilestone Place, 100 Bolton Road, Bradford, BD1 4DH

Telephone: 01274 386 060

Location:

Longhayes Avenue, Marks Gate, RM6 5HB

Property type:


Support offered:

There is always a care team on the premises. Anchor also provides ‘Anchorcall’ a 24 hour emergency alarm system.

Level of support:

Extra care.

Communal facilities:

Residents share a security entrance, lounges, a launderette, a garden and bathrooms where staffs provide help.

There is also an area for storing wheelchairs and scooters.

Other facilities:

There is a hairdressing room and a guest room for visitors.

46 47 Area Code: 216

Map ref: 36

36 D’Arcy House

Hanover Housing AssociationNelson House, Alington Road, Eynesbury, Saint Neots, PE19 6RE

Telephone: 01480 223 100

Location:

Darcy House, Jack Jones Way, Dagenham, RM9 6GE

Property type:

31 extra care one-bedroom and 5 extra care two-bedroom flats, on two floors with a lift. 10 one-bed and 6 two-bed bungalows built to wheelchair standard.

Support offered:

A team of skilled care and support staff are based on site 24 hours a day, 365 days a year. Pull cords connect residents to a control centre at other times.

Level of support:

Extra care. An estate manager will be on site during the day to manage the building.

Shared facilities:

A restaurant, a communal lounge, a library with IT suite, a multi purpose activity room, a laundry room, an assisted bathroom, a guestroom with en-suite facilities, a hair salon and therapy room, offices for staff on site, a wheelchair store with electric charging facilities, a shop, lifts to all floors, a landscape garden with seated areas.

Other facilities:

There is a fitted kitchen, a level access shower, a gas and electric heating, a UPVC double glazing, smoke detectors, CCTV and door entry system.

48 49

37 Fred Tibble Court


Telephone: 01480 223 100

Location:

Fred Tibble Court, Weston Road, Dagenham, RM9 5UN

Property type:

The scheme comprises 31 self contained extra care flats. 25 one-bed-roomed flats and six two bed-roomed flats built to wheelchair mobility standards.

Support offered:

A team of skilled care and support staff are based on site 24 hours a day, 365 days a year. Pull cords connect residents to a control centre 24 hours a day.

Level of support:

Extra care.

Shared facilities:

Residents’ lounge and dining room, plus other quiet areas, assisted bathroom, a shop, a room for hair dressing and a guest room for use by family and friends, a laundry room, a lift serving all floors, there is also a store for wheelchairs, equipment to charge wheelchairs.

Map ref: 37

Other facilities:

There is a cinema room, a kitchen and shower room/WC, with full electric central heating and community alarm cords.

Area Code: 218

48 49

38 George Crouch Centre


Telephone: 020 8215 3000

Location:

Althorne Way, Dagenham, RM10 7DG

Property type:

31 one-bed-roomed flats on three floors. There is a lift and two properties are adapted for wheelchair users.

Support offered:

Care staff are on duty from 7am to 11pm, seven days a week. Pull cords connect residents to a control centre at other times.

Level of support:

Extra care.

Shared facilities:

Residents share a security entrance, a laundry room, a kitchen, a lounge, a garden, a fire alarm system and a visiting hairdresser.

Other facilities:

Staff can help with bathing. There is a guest room for visitors and social activities are organised at the centre.

Area Code: 532

Map ref: 38

50 51

Map ref: 39

39 Harp House


Telephone: 01480 223 100

Location:

Harp House, Helmore Road, (off Upney Lane) Barking, IG11 9PH

Property type:

36 extra care one bed-roomed flat on two floors. There is a lift. There are also 26 one bed-roomed bungalows. Bungalows are sheltered not extra-care.

Support offered:

A team of skilled care and support staff are based on site 24 hours a day, 365 days a year. Pull cords connect residents to a control centre 24 hours a day.

Level of support:

Extra care.

Shared facilities:

Residents share a security entrance, a lounge, a dining room, a laundry room, a garden and a bathroom where staff can help with bathing. There is also a store for wheelchairs, equipment to charge wheelchairs, and a bowling green.

Other facilities:

There is a small shop, a hairdressers, a chiropodist, and an optician on site. There is a guest room for visitors and a communal garden.

Area Code: 163

50 51

Map ref: 40

40 Millicent Preston House


Telephone: 020 8215 3000

Location:

Ripple Road, Barking, IG11 7PW

Property type:

33 one-bed-roomed flats on three floors. There is a lift and two properties are adapted for wheelchair users.

Support offered:

Care staff are on duty from 7am to 11pm, seven days a week. Pull cords connect residents to a control centre at other times.

Level of support:

Extra care.

Shared facilities:

Residents share a security entrance, a lounge, a small kitchen and shower rooms.

Other facilities:

There is a hairdressing salon and a guest room for visitors. Social activities are held on premises.

Area Code: 163

52 53

Map ref: 41

41 Ted Hennem House


Telephone: 020 8215 3000

Location: Jacob’s Close, Dagenham, RM10 7NH

Property type: 41 one-bed-roomed flats on three floors. There is a lift and four properties are adapted for wheelchair users.

Support offered: Care staff are on duty from 7am to 11pm, seven days a week. Pull cords connect residents to a control centre at other times.

Level of support: Extra care.

Shared facilities: Residents share a security entrance, a lounge, a dining room, a kitchen, a laundry room, a television room, a hairdresser and a bathroom where staff can help with bathing.

Other facilities: Social activities are held at the premises.

Area Code: 510

52 53

42 Turner Court


Telephone: 020 8215 3000

Map ref: 42

Location: Weston Road, Dagenham, RM9 5UJ

Property type: 20 one-bed-roomed flats on two floors. There is a lift and a chair lift.

Support offered: Care staff are on duty from 7am to 11pm, seven days a week. Pull cords connect residents to a control centre at other times.

Level of support: Extra care.

Shared facilities: Residents share a security entrance, a lounge, a kitchen, a launderette and disabled toilets.

Other facilities: There are parking facilities and social activities are held at the premises.

Area Code: 218

Notes:

London Borough of Barking and Dagenham Call direct on 020 8215 3000

Out of hours emergencies only Phone 020 8594 8356 Fax. 020 8227 3470 E-mail. [email protected] Web. www.barking-dagenham.gov.uk

London Borough of Barking and Dagenham uses reasonable efforts to make sure information in this publication is true and correct at the time of going to print. However information is subject to change from time to time.

Reproduction in whole or in part is strictly forbidden without prior permission. © 2008 London Borough of Barking and Dagenham.

Publication reference number: MC5253 Date: February 2009

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