session 01- introduction to management

8/6/2019 Session 01- Introduction to Management

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St. Marys University College &

Mountbatten Institute

Session One Introduction toManagement

Dr. Paul Howe

[email protected]


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E-mail: [email protected]

Facebook: professorpaul

Linkedin

Twitter: drpaulhowe

About Me


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About You

Your home town

Your undergraduate school and major

Where you are doing your MB internship key

roles and responsibilities

Your experience as a manager, if any

About the Course

Expectations

Achievements

Outcomes


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Agenda

Introductions

Course Objectives

Why study Management?

Course structure and assignments Management and organizations

Ryan Air Case Study

Influencing others through management

Critical Thinking & Starbucks Case Study


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Learning Objectives

Appreciate and critically evaluate the origins and development of

management as an academic discipline.

Demonstrate a detailed understanding of the concepts and practices

involved in the management of operations within the contemporary

macro and micro business environment.

Demonstrate a detailed understand of the significance of organizational

mission and the impact of values and environment.

Critically evaluate the role of strategic management and marketing in

organizational effectiveness.

Demonstrate an advanced level understanding of the relationshipbetween organizational structure, culture and performance.

Critically evaluate the role of strategy and quality management in

achieving and maintaining competitive advantage.


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Learning Topics formodule

Introduction to Management

Historical Development of Management

The Business Environment

Organizational Mission Values and Ethics

Strategic Management

Marketing

Finance

Change Management

Quality Management


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` Work in organisations which must add value to

resources if they are to survive

everyone manages part of that value-adding process

` People make assumptions about how to performthe management role

are those assumptions correct in that context?

` Career benefits if you can:

question assumptions analyse context

consider alternatives and

recognise limitations

Why study management?


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Why study Management?

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What do you think

management means?

Write down a few words, ideas based on

your own observations or experience with

management

Class thoughts similar/dissimilar?


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How Does Management Relate

To OtherDisciplines?

110

Sociology

PsychologyPolitical Science

Economics Philosophy

Anthropology

Management


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Course Structure

Class time: Wednesdays and Weekends

YourEvaluation for this course:

Individual Case Study Project (70%) Group Presentation (30%)

Class Participation (Required by MB)

Attendance

Class Group Exercises Case Study Analysis and Discussion

Take Home Readings

Observations fromWork


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Your self selected team (4-5 persons) will select a

company case example presented in the textbook or

discussed in class.

Analyze and research company. Sources of information:

company websites, annual report, formal submissions to

regulatory authorities, analyst and broker reports,

industry sector research papers, academic research,

journals, working papers, business newspapers

Create and deliver a presentation of your teamsbusiness evaluation of company

Assignment: Group presentation(30%)


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Content for presentation (fromhandbook)

Background and history of the organisation, tracing key

milestones from foundation to current day

The organisations current mission, values and ethics

How both the wider and the competitive environment of

the business has changed in the last five years

The current Corporate Strategy: how it has evolved in

the last five years as a response to the environmental

changes analysed and evaluated above

How the organisation is responding to the changinginformation technology and communications

environment


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Based on this analysis create SMART recommendationsfor the next ten years, justifying your recommendations.

Critically evaluate the role of strategic management and

marketing in organizational effectives.

Demonstrate an understanding of the concepts andpractices involved in the management of operations

within the contemporary macro and micro business

environment.

Demonstrate an understanding of the significance of an

organisational mission and the impact of values and

environment.

Critically evaluate the role of strategy and quality

management in achieving and maintaining competitive

advantage.

Content for presentation


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Your final case study is a BIG assignment

dont wait to the last minute as it is not possible

to complete in a short period of time

Group presentation practice together a lot! Be prepared to speak in class participation

counts a lot!

Class etiquette Arrive on time, turn off cell

phones please.

Any exceptions, you must notify instructor in

advance (24 hours prior).

Tips for class success

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Keep up with readings - Read ahead and

prepare for Case Study questions

Approach

Read the case quickly. Identify the key issues anddecisions/actions required.

Decide what kind of recommendations should be

made and to whom.

Choose appropriate analytical tools/fram

eworks from

those contained in the readings.

Reread the case. Analyze the situation thoroughly.

Take notes.

Draw logical conclusions based on your analysis

Case Reading Tip Sheet


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St. Marys University College &

Mountbatten Institute

Session One Introduction toManagement

Dr. Paul [email protected]


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Management and

organisation

A world ofmanaged organisations on which

we depend

Management is to create organisations that

work that add value to resources they use Value is subjective value to A may be

waste to B

Different types of organizations - Commercial,

Voluntary, Non-Profit, Professional, etc.


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` Create value, wealth and human well-being` Providing goods and services

`Articulate and implement ideals

` Individuals and others work with a passion for change

` Gain power to protect sectional interests

` Access political and economic resources

` Give people work, status, social contact

` Source of jobs, training, careers

` Enrich directors and seniormanagers

` Those who work for personal gain at expense of others

Other functions of

organisations


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Functions of Management


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The management role


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Levels ofmanagement


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The management function


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Management theories


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Management levels


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Management organisation

chart


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Matrix structures


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How managers spend their

time


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Influences on the way we

do things around here


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Factors in the management

of cultures


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Forcefield diagram


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Functions

line, staff, project

Hierarchies

performing direct operations

managing staff on direct operations

managing managers

managing the business

Managers add value by influencing others

Specialised areas of

management


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Influencing through the

tasks ofmanaging

Planning overall direction of work

Organizing allocating resources, time, effort

Leading generating effort and commitment

towards objectives Controlling monitor progress, compare with

plan, adjust if needed

Apply to all kinds of tasks (incl. study);and are done iteratively


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Influencing through shaping

the context

Historical past, present and future events

These interact with each other

people interpret their context

work within it or act to change it in some way

people interpret new context, work within it, or seek to change it.


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Ryanair Case

Review case

What functions is Ryanair performing?

What did management contribute to the

growth of the airline?

Examples of how management changed how

the organization performs?


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Influencing through the

process ofmanaging

Mintzberg ten management roles, in three groups

Informational

Monitor, disseminator, spokesperson

Interpersonal

figurehead, leader, liaison

Decisional

entrepreneur, disturbance handler, resource

allocator, negotiator


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Ryanair case continues

Which of Mintzbergs management roles

can you identify being exercised in the

Ryanair case?

Decide which two of these roles are likelyto be most critical in the next stage of the

companys development, and explain why.


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Which aspects of the external general

environment have affected the company?

How has the company affected these

environments?

Ryanair Case continues


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Effective managers have developed the skills

of critical thinking, whose components are:

identifying and challenging assumptions

recognizing the importance of context

imagining and exploring alternatives

seeing limitations

Critical thinking


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Think of an idea or concept from this

chapter and relate it to your observations

or experiences at work (ie, with team,

manager, project work, etc). Describe andexplain relevancy of the connection.

Critical thinking practice


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Review case and discuss in small groups

How is management changing the way the

organization performs?

Which aspects of the external generalenvironment have affected the company?

How has the company affected these

environments?

Starbucks Case


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Management role is to add value to resources

Managing a general human activity

scale of responsibility for resources varies

Managers aim to influence others through:

processes ofmanaging

tasks ofmanaging

shaping contexts How well managers do so depends on thinking

critically

Conclusion


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Arrange teams

Submit teammember list to tutor at end of

the class session

Begin discussing possible company cases

to examine

Getting groups together


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Come with questions about assignments,

course requirements and anything else on

yourmind about the class

Discuss individual case study report companyanalysis requirements

Read Chapter 2

Read cases: Robert Owen case and Innocent

Drinks case (p. 73). Be prepared for discussion.

For next class

session 01- introduction to management

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