NOMINATE YOUR COMPANY’S BEST SERVICE TECHNICIAN TODAY!First Place: The Service Technician of the Year receives a check for $1,000. In addition, the PSAI will provide the winner with one complimentary Convention and Trade Show registration and a complimentary hotel room for up to four nights stay at the Baltimore Hilton Hotel during the event March 25-28. (Prizes are not transferable, and airfare or other travel expenses are not included in the award package.)

Second Place: The runner-up receives a check for $500.

Selection of winners will be based on an assessment of performance in the following five areas: A. General Role and Quality AssuranceB. Internal and External Customer ServiceC. SafetyD. Cooperation and Compliance with Employer/Industry Waste-hauling GuidelinesE. Concern for Company Equipment

Don’t miss the opportunity for your organization to: • Bring the feeling of accomplishment and success to your top performers• Encourage healthy competition within your organization• Increase safety awareness and productivity• Show the value in measuring, monitoring, and reporting employee performance• Boost morale by having one of your employees voted “BEST SERVICE TECHNICIAN”• Reward your top performers with monetary prizes from the PSAI

Guidelines and requirements: • Open to Service Technicians employed by PSAI Operator Company Members in

good standing only• Nominations submitted after February 7, 2020 will not be considered• Nominees must currently be credentialed as a Certified Portable Sanitation

Professional.• Previous second place winners and service technicians previously nominated are

encouraged to reapply.• Previous first place PSAI Service Technician Award winners do not qualify

DEADLINE: FEBRUARY 7, 2020

Service Technician of the Year Award Nominations being accepted through

February 7, 2020

PSAI Service Technician of the Year Application DUE FEBRUARY 7, 2020

Applicant Name: Years of Industry Service

Member Company Name:

Person/Submitted By: Date Submitted:

A. General Role and Quality Assurance

1. Indicate the approximate percentage of time applicant spends weekly for each of thefollowing:

% Pickup and Delivery % Route % Specials

2. Does the applicant maintain the service schedule as prescribed on a regular basis?

Yes No

3. Outline special training, skills or qualifications of this applicant (for example: bilingual,special equipment certifications, special event lead, etc.)

4. Restroom service quality: Describe the level of applicant's service quality compared toindustry peers, and how you measure quality:

5. Efficiency: Describe how the applicant completes their work efficiently and give overviewof company expectations.

2

6. Accuracy: Explain how the applicant performs on paperwork, communication, unitplacement and/or service accuracy.

7. Describe the applicant's dependability regarding attendance record and tardiness:

8. Has the applicant been unable to work in their position as a service technician for any reasonin the past year? No Yes If Yes, number of days unable to work

9. Give examples of how this applicant takes initiative in their role to create positive results:

B. Internal and External Customer Service

1. Does the applicant contribute to positive customer relations and/or sales?

Yes No

2. Describe how the applicant demonstrates a positive attitude with dispatch, withmanagement, and with customers:

3. Attach any documentation reflecting sales or customer service performance.

4. Attach any testimonials, press materials, or awards reflecting the applicant's positivecustomer service.

3

C. Safety

1. Indicate the date of the last at fault motor vehicle accident:

MONTH DAY YEAR

2. Attach a current copy of the applicant's Driver Motor Vehicle record.

3. Attach 1-3 testimonials regarding the applicant's safety awareness and/ or positivedriving experiences.

4. If available and applicable, attach copies of press-oriented or award materials referencingthe applicant's safety awareness, driving experience and training.

D. Cooperation & Compliance with Employer/Industry Waste-Hauling Guidelines

1. Does the applicant maintain proper disposal documentation?

Yes No

2. Attach a copy of the applicant's PSAI Certified Portable Sanitation Service Techniciancertificate.

E. Concern for Company Equipment

1. Does the applicant show a respect for company equipment?

Yes No

2. Does the applicant perform any maintenance tasks required?

Yes No

3. Describe or attach employer's testimonial that shows maintenance issues have been addressedand documented.

4. Has this individual received a PSAI Service Tech of the Year Award in the past?

Yes No