service design meetup #1
DESCRIPTION
12 July Brno, CZTRANSCRIPT
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This is Service
Design Drinking
12*7*2012
Falk Brno, Czech Rep #1
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Design služeb
When you have 2 coffee shops right
next to each other, that each sell the
exact same coffee at the exact same
price; Service Design is what make you
walk into the one and not the other.
31 Volts
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Chceme lepší služby
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Best of the Best
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Novinky_ČR
KB a MinDop_Velké služby, velké faily
Zuno, Air, Equa_Nástup virtuálních bank
ČD x SA_Souboj na železnici
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Novinky_WW
Oracle_IT projekty skrz service design
PayPal_User-centered redesign
UK_Nárůst stížností na e-marketing
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Nové služby
MBAonline
Yotel
Gilt Taste App
TechSquat.com
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Konference_čti-wo
Service Design Network Germany – červen 2012
Open Innovation & UX Design Milan – září 2012
Debunking Myths about Customer Needs (2009, Bettencourt)
Designing for Context (2012, UX Magazine)
Drivers of Change (2012, Engine, online)
Cesta za lepším rozhraním (2011, online)
Kopni do té bedny (2012, Melvil)
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Borec na konec: Kocman
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Příští Meetup 6.9.2012
Hledáme náměty, autory,
sponzory a webaře.
Zapojte se!
#lepsisluzby
@adamhazdra @dluckyb