PresentingEffective Customer Service

Online tracking, reporting, and customer service.

Complete Facility Maintenance Services

Our Effective Customer Service

• Clients submit messages/surveys• All responsible personnel immediately

get notified• Your messages are sent to management

if not responded to promptly• Clients get responses• We perform inspections• We review performance reports• We improve customer service

Submit Messages/Surveys

Within 3 clicks you can quickly submit messages/surveys

Instant Email Notification

All responsible personnel are notified of your message. Your messages are sent

to management if not responded to promptly.

Receive Responses You receive

updates to your message via email as we resolve issues and answer questions

View Message/Survey History

All communication is logged

View Inspections

We view inspection results after they are completed

View Contact Information

CleanTelligent has our contact information available to you in case you would like to call us

directly

View Performance Reports/Graphs

We can easily review performance and track trends through graphs and reports

Benefits of Using CleanTelligent

• Clients have a quick and simple way to document information

• We are immediately notified of documented information

• Clients receive responses to their logged messages

How CleanTelligent Will Help Us Provide Effective Customer Service

• We can analyze graphs/reports to hold others accountable and improve internal training.

CleanTelligent Implementation

1. Clients receive username and password

2. Clients link to login website

3. Within seconds, clients can easily

submit information

Providing you effective customer service is an ongoing effort for us.