sept. 13th & 14th, 2016 chicago, il - dcx17 · sept. 13th & 14th, 2016 chicago, il media...

www.digitalcustomerexp.com

T H I R D A N N U A L

Sept. 13th & 14th, 2016Chicago, IL

Media Kit andSponsorshipPackages

third annual digital CUSTOMER EXPERIENCE STRATEGIES SUMMITSept. 13-14, 2016 • Chicago, IL • www.digitalcustomerexp.com

[email protected] | 1.866.298.9343 x 229

Our Third Annual Digital Customer Experience Strategies Summit will be your best chance to connect with senior digital customer experience, customer care and marketing professionals across a range of industries looking for solutions to their CX problems.

Take this opportunity to demonstrate your unique solutions and services for the digital customer experience community and add new clients to your portfolio.

Past Sponsors include:

Examples of who should sponsor?

• Customer Experience Consultants

• Digital Advertising Agencies/Marketing

• Marketing Automation/CRM/Platforms

• Enterprise Content Management Firms

• Social Media Platform Software• Analytics/ROI/Big Data

Companies• User Experience Design• Technology Solution Providers

Past attendees include: • American Express• Barneys New York• Blue Cross & Blue Shield of North Carolina• CIT Group Inc• Citibank• Colgate-Palmolive Company• D'Addario & Company• Dell• Direct General Insurance• Environics• Export-Import Bank of the U.S.• GoDaddy• Healthfirst• Hewllet Packard• IBM• Indigo.ca• JetBlue Airways• Lancome USA• McGraw Hill Education• Nintendo of America• NYC 311• Pfizer• Prudential Financial• RetailMeNot, Inc.• Rue La La• Southwest Airlines• Zipcar

Pantone 313 ProcessC 100%, M 0%, Y 10%, K 4%

Pantone 123CC 0%, M 14%, Y 80%, K 0%

Showcase your Digital/CX Solutions & Services Who AttenDSAudience Breakdown

19% Finance

11% Entertainment, Hospitality & Food

10% Pharma/Healthcare 8% Retail

8% Transportation

8% Marketing Agencies

7% Telecom

7% Utilities

7% Digital Marketing Technology & Software

Title Breakdown

30% Chief/VP/Director/Manager Digital Customer Experience

25% Chief/VP/Director/Manager of Marketing, Digital Marketing, Social Media

15% VP/Director/Head of Digital Customer Service, Customer Care

10% President, CEO, VP

10% VP/Director/Head Operations

10% Other



3 STRATEGIC WAYS TO BUILD YOUR BUSINESSMeet, network and present to a CAPTIVE audience of senior digital customer experience, customer care and marketing professionals across a range of industries! Your participation as a sponsor quickly translates to a cost-effective business development opportunity when you engage in FACE-TO-FACE interaction with key prospects and clients.

Here are some examples of how our conference, which attracts exactly the audience you want, can help you meet your marketing, sales and business development goals.

If your objectIve Is to...

BUILD CREDIBLITY & SHOWCASE YOUR EXPERTISE

INCREASE BRAND RECOGNITION

Consider a speaking platform customized to demonstrate your company’s competencies and thought leadership. Your company executive will be in excellent company alongside our lineup of carefully selected and vetted speakers. The opportunity to participate directly in delivering educational content will increase receptivity to your brand and sales efforts.

Consider hosting an exclusive cocktail reception at the end of Day One for all conference speakers and attendees. Take advantage of the conference content to initiate thoughtful conversations plus connect with leads with genuine interest in the subject area. You will also receive complimentary passes for your staff to attend and network. Access to the speaker and attend list allows you to continue your business development and marketing efforts post-event.

Consider the marketing exposure you will receive through our print and digital efforts to our internal database of 10,000 professionals, financial marketing decision makers, as well as via our partnership with prominent industry media entities. You will get weeks of pre-event exposure to your target audience. Think of it as a consolidated media buy!

GENERATE NEW LEADS

INTERESTED IN SPONSORING?Don’t miss this opportunity to be at the center of action! To learn more, contact Simon Wren at 1-866 298-9343 x 229 or email [email protected]



achieve your business Development objectives

MAXIMUM OUTCOME

(Title Sponsor)

THOUGHT LEADERSHIP

NETWORKING & LEAD GENERATION BRANDING

Give your target audience a comprehensive experience of your brand. Demonstrate your

thought leadership, showcase your products/services, plus generate qualified leads. Be rated number

one at this elite event.

Designed to highlight your company’s authority in a specific area of your choice, and rapidly improve audience perception of your brand as a leader in

its field.

Created to quickly develop connections with current and new

clients. Placing you at the heart of your community, fast-tracking

your influence on your key clients, and generating high quality and

instantly actionable leads.

Crafted to put your company and products/services in the spotlight

in front of your core audience. Raising awareness of your company

amongst the most important decision makers in the industry,

strengthening the perception and reach of your business.

Speaking Opportunity • •

Hospitality suite •

VIP dinner with key prospects and clients (exclusive) •

Food and beverage host •

Table top exhibit/booth • (First choice in loaction) • • •

Conference registration 4 3 2 1

Speaker and attendee list for post-event follow-up • • •

Media quotation opportunity plus acknowledgement in pre-conference news release • •

One page insert in conference packet • •

Company logo on all conference marketing and onsite collaterals

• (Largest size and most prominent

placement)• • •

Company branding and link on conference website, with permanent recognition


placement)• • •

Branding/inclusion in pre-conference social media communications, print and digital collaterals


placement) • • •

Recognition during opening remarks • (First mention) • • •

20% discount on conference registration for additional staff and guests • • • •

OBJECTIVE-DRIVEN PACKAGES TO ATTAIN YOUR BUSINESS DEVELOPMENT GOALS



PACKAGE UPGRADE OR STANDALONE OPPORTUNITIES

conference chair Undisputedly the position with the most visibility and leadership! Help create unity for the conference from beginning to end. This position includes a 15-minutes opening speech to kick off the conference. You would be onsite for the two days, providing insights throughout the days, helping to introduce speakers, facilitate questions and answers and more. Please ask to see our Chairperson Handbook for full description of duties.

speaking platform Dedicated 45-minutes platform for your senior executive to provide an educational presentation and Q&A. High visibility on the conference program plus an excellent way to showcase your industry leadership and expertise to a captive audience.

company spotlight All eyes on you! Exclusive 10-minute organization presentation to the entire conference audience before Day 1 or Day 2 luncheon.

panel speakingParticipate as a panelist with other industry end-users and/or experts. Session format varies from guided discussion to mini-presentations or a combination thereof. This is a dynamic platform that showcases your personality and expertise alongside other leaders.

panel moDeration Take on a leadership position in moderating a panel discussion. Opportunity to make a short intro to the topic area then guide the panelists in a lively conversation and/or introduce their mini-presentations. Facilitate the Q&A plus contribute your own insights to add value.

Workshop host Present a three-hour workshop on a specialized topic area that complements and/or support the conference theme. This would be to a select audience who choose to sign-up for the additional learning. Option to be pre- or post-conference depending on relevancy.

rountable moDeratorEnjoy an intimate discussion with a group of eight to twelve conference attendees on a particular topic. Help set up the context and facilitate knowledge sharing and exchange. A great opportunity to collect first-hand insights from industry practitioners and contribute to peer learning.

conference WifiKeep everyone connected! Each attendee will receive a branded Wi-Fi card featuring your logo and acknowledging your sponsorship.

charging station Keep everyone's electronics charged! Charging stations and/or power outlet strips will be set up around the main conference room with your brand highly visible.

conference lanyarD Exclusive branding opportunity. The conference lanyard will hold the registration badge given to all conference speakers, attendees and participants. Your company name or logo will be printed on both sides of the lanyard.

conference toteHigh visibility branding opportunity. Include your company logo on the reusable conference tote given to all conference speakers, attendees and participants. Conference materials will be placed in the tote, including one insert from your firm.

vip lunch An intimate, invite-only lunch for two company representatives plus eight end-users. This is held in a separate room giving you the dedicated face time to strengthen your connections with current and prospective clients. Features a special luncheon menu featuring wine. vip Dinner An intimate, invite-only dinner for two company representatives plus clients and prospects. Held the night before Day 1, use this relaxed setting to get a jumpstart on building your relationships.

gala DinnerA night of celebration to recognize the accomplishments and successes of key industry participants. A formal event attended by sponsors, partners and conference attendees. Exclusive opportunity to provide a welcome speech to all attendees plus prominent branding and recognition leading up to the event and onsite.

cocktail reception Host the exclusive cocktail reception after Day 1. Take advantage of the opportunity to engage attendees on topics covered during the day and network in a relaxed environment with hors d’oeuvres and beverages.

hospitality suiteOwn a space where conference speakers and attendees can enjoy refreshments, sit down comfortably to work and network.

luncheon host Exclusive sponsorship of luncheon for day 1 or 2. Special recognition leading up to the event and onsite to acknowledge your support. High brand visibility for your investment.

breakfast host Exclusive sponsorship of breakfasts for day 1 or 2 in the dedicated networking space. This is where all attendees will congregate, an excellent way to enhance your brand visibility.

refreshment host Exclusive sponsorship of refreshments for day 1 or 2 in the dedicated networking space. This is where all attendees will congregate, an excellent way to enhance your brand visibility.

event aWarDsCreate and recognize industry innovation, best practices and advancement. As the presenting sponsor for an award category, align your brand with industry leaders committed to excellence. An executive from your firm will announce and present to the winner.

pen anD note paDExtend the lifetime of your branding with high utility items. Pens and notepads branded with your corporate logo will be placed at all tables in the conference room. Enjoy exclusive, high visibility branding.

Water bottlesA practical and environmentally friendly gift for all conference speakers, attendees and participants. Your logo will be featured exclusively on the water bottle. Various options for water bottle style and colours.

parking hostSupport both local and out-of-town conference attendees who need parking. Receive special acknowledgement in digital and print materials as the official sponsor of conference parking. Earn positive impressions toward your brand.



CONNECT WITHSenior Digital Customer Experience, Customer Care and Marketing Professionals across a range of Industries!

are you looking to…Build brand awareness with a local and national audience

Establish industry leadership and credibility

See what the industry is up to and keep an eye on the competition

Generate new business and grow your client base

HERE’S WHAT PAST ATTENDEES HAD TO SAY:

I have been very impressed. Great speakers and presentations relevant topics, good pace. It has been helpful for me to hear how other organizations manage these issues.”

Nicole Valtos, VP, Operations & Data Quality Division, Export Import Bank of the US

This is the best DCX conference I’ve attended! Lots of great info.”

Tim Perek, North American Director, Digital Customer Experience, Schneider Electric

Exciting to see so many leaders committed to CX. Early AM presentations were fantastic and will help us shape 2016 work efforts around CX. .”

Wesley Hyatt, Vice President Claims Customer & Partnership Strategy, Liberty Mutual Insurance

sept. 13th & 14th, 2016 chicago, il - dcx17 · sept. 13th & 14th, 2016 chicago, il media...

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