seminar series seminar series mercury consulting seminar topic: ibm websphere business integration...

Seminar SeriesSeminar Series MERCURYMERCURY CONSULTING CONSULTING

Seminar Topic: IBM WebSphere Business Integration

Sreenivas AngaraSolution ArchitectMercury Consulting [email protected]


WBI Server Express 4.4WBI Server Express 4.4


Business PainsBusiness PainsMany companies face similar challenges and Many companies face similar challenges and pains:pains:

ChallengesChallenges PainsPains

Remain competitiveRemain competitive Increasing costs of managing business processesIncreasing costs of managing business processes Inefficient decision makingInefficient decision making Increasing costs of training employeesIncreasing costs of training employees Declining profitability and eroding market shareDeclining profitability and eroding market share

Streamline operationsStreamline operations Multiple sources for same data results in errorsMultiple sources for same data results in errors Employee inefficiency from using multiple applications Employee inefficiency from using multiple applications

and performing redundant tasksand performing redundant tasks Independent applications are not always able to work Independent applications are not always able to work

togethertogether

Respond quickly to Respond quickly to changing market and changing market and customer demandscustomer demands

Customer complaints due to difficulty of locating Customer complaints due to difficulty of locating information quicklyinformation quickly

Unable to extend the value of existing systems to Unable to extend the value of existing systems to customers and partnerscustomers and partners

Difficulty of supporting mergers or acquisitionsDifficulty of supporting mergers or acquisitions


What's NeededWhat's Needed

Address these business challenges by Address these business challenges by integrating applications:integrating applications:

Automate manual processes Automate manual processes

Exchange information between applicationsExchange information between applications

Reuse and leverage existing assets as they Reuse and leverage existing assets as they grow grow

Extend systems to meet increasingly Extend systems to meet increasingly complex requirementscomplex requirements


Solution BenefitsSolution Benefits

Integrate Processes

• Better customer service by reducing Better customer service by reducing time to respond to questions and time to respond to questions and needsneeds

• Revenue growth by Revenue growth by leveraging leveraging existing assets and extending systems existing assets and extending systems to meet increasingly complex to meet increasingly complex requirementsrequirements

• Working capital reductionWorking capital reduction

• Faster internal decision makingFaster internal decision making

Utilize Utilize Business Business IntegrationIntegration technology to: technology to:

...and achieve these...and achieve thesebenefitsbenefits::



ConnectApplications

• Information from multiple sources Information from multiple sources can be aggregatedcan be aggregated

• Increase productivity and lower Increase productivity and lower education costs for existing education costs for existing employees.employees.

• Reduce costs of writing and Reduce costs of writing and maintaining customized code maintaining customized code running on top of applicationsrunning on top of applications

• Improve data integrityImprove data integrity


...and achieve these...and achieve thesebenefits:benefits:



ExchangeInformation

• Increased accuracy in data due to Increased accuracy in data due to fewer manual processesfewer manual processes

• Increased customer satisfaction Increased customer satisfaction by giving Customer Service by giving Customer Service Representatives a single point of Representatives a single point of access to informationaccess to information


...and achieve these...and achieve thesebenefitsbenefits::


RequisitionNeeds

Evaluation

Calculate Cost

RequisitionsOut of Parts -

Need to Create Requisition

Submit for Evaluation

RequisitionNeedsFunds

Application #1

Application #2

Application #3

Submit for Approval

Accounting

CatalogYes

1 2

3

4

5

ItemsValid?

SufficientFunds?

RequisitionReady For

Approval and Ordering

Yes

Business Process Example: Parts Requisition Business Process Example: Parts Requisition Manual ProcessManual Process


Catalog

Calculate Cost

Requisitions Submit for Evaluation

ItemsValid?

Application #1

Application #2

Submit for Approval

Accounting

Custom Code

Custom Code

Custom

Code

Out of Parts - Need to Create

Requisition

Check BudgetSufficient

Funds?

YesCustom CodeApplication #3



Business Process Example: Parts Business Process Example: Parts Requisition Manual ProcessRequisition Manual Process


Connector

Connector

Connector

Catalog

Requisitions

Accounting

Application #1

Application #2

Application #3

Connector

ItemsValid?

Calculate Cost

Check Budget

Sufficient

Funds?

Process Integrator




Requisition


Catalog

Requisitions

Accounting

Process Integrator

Connector

Application #1


Requisition

Connector

Connector

Connector

ItemsValid?

Calculate Cost

Check Budget

Application #2

Application #3



Sufficient

Funds?


Catalog

Requisitions

Accounting

Process Integrator

Connector

Application #1


Requisition

Connector

Connector

Connector

ItemsValid?

Calculate Cost

Check Budget

Application #2

Application #3



Sufficient

Funds?

Process Designer


Solution ArchitectureSolution Architecture

Process Integration Server

Users

WebSphere Business Integration Server Express

Catalog

Requisitions

Accounting

Legacy/Package Software Servers


Solution SoftwareSolution Software

• IBM WebSphere Business Integration Server Express IBM WebSphere Business Integration Server Express v 4.4v 4.4

– Helps mid-market businesses quickly and easily integrate Helps mid-market businesses quickly and easily integrate their applications with a low total cost of ownership. their applications with a low total cost of ownership.

– Provides a suite of pre-packaged process templates to Provides a suite of pre-packaged process templates to implement common mid-market business processes including implement common mid-market business processes including Procurement, Customer Relationship Management, Order Procurement, Customer Relationship Management, Order Management, and Human ResourcesManagement, and Human Resources

– Offers a rich toolset, easy installation, and proven Offers a rich toolset, easy installation, and proven technologiestechnologies

– Integrates and automates business processes internally and Integrates and automates business processes internally and with customers, partners and supplierswith customers, partners and suppliers


DEMODEMO


DominoConnector

JDBCConnector

JMSConnector

Catalog

Requisitions

Accounting

Application #1

Application #2

Application #3

DominoConnector

ItemsValid?

Calculate Cost

Check Budget

Sufficient

Funds?

Process Integrator




Requisition

ReqValidation_3J


Solution SummarySolution Summary

With a Business Integration Solution you With a Business Integration Solution you can ...can ...

... combine business processes and connect applications... combine business processes and connect applications

... put employee focus back on customer ... put employee focus back on customer serviceservice

… … decrease time to make decisionsdecrease time to make decisions

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Questions & Questions & AnswersAnswers

seminar series seminar series mercury consulting seminar topic: ibm websphere business integration...

Documents

applications information

multiple applications

business challenges

customer complaints

existing employees

existing assets

needsbetter customer

value of existing systems