seimens se567 router manual

Residential Wireless Gateway

SE567/SE568

User’s Guide

Part No. 007-SE02-001

®

©2006, Siemens Subscriber Networks, LLC. All rights reserved. Page-ii

© Copyright 2006, Siemens Subscriber Network.

All rights reserved. Printed in the U.S.A.

Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies. Siemens Subscriber Networks shall not be liable for technical or editorial errors or omissions in this document; nor for incidental or consequential damages resulting from the furnishing, performance, or use of this material.

Siemens Subscriber Networks – End User Software License and Limited Warranty

INSTALLATION OF THE HARDWARE AND SOFTWARE PROVIDED BY SIEMENS SUBSCRIBER NETWORKS (SIEMENS) CONSTITUTES ACCEPTANCE BY YOU OF THE TERMS OF THE FOLLOWING SOFTWARE LICENSE AND LIMITED WARRANTY. IF YOU DO NOT ACCEPT THESE TERMS, PLEASE RETURN THE HARDWARE AND SOFTWARE IN ITS ORIGINAL PACKAGING TO THE STORE OR OTHER VENDOR FROM WHICH YOU PURCHASED IT FOR A FULL REFUND OF THE PURCHASE PRICE.

The following describes your license to use the software (the “Software”) that has been provided with your SIEMENS DSL customer premises equipment (“Hardware”) and the limited warranty that SIEMENS provides on its Software and Hardware.

Software License

The Software is protected by copyright laws and international copyright treaties. The Software is licensed and not sold to you. Accordingly, while you own the media (CD ROM or floppy disk) on which the Software is recorded, SIEMENS retains ownership of the Software itself.

1. Grant of License. You may install and use one (and only one) copy of the Software on the computer on which the Hardware is being installed. If the Hardware is being installed on a network, you may install the Software on the network server or other server-side device on which the Hardware is being installed and onto the client-side devices connected to the network as necessary.

2. Restrictions. The license granted is a limited license. You may NOT:

sublicense, assign, or distribute copies of the Software to others; decompile, reverse engineer, disassemble or otherwise reduce the Software or any part thereof to a human perceivable form; modify, adapt, translate or create derivative works based upon the Software or any part thereof; or rent, lease, loan or otherwise operate for profit the Software.

3. Transfer. You may transfer the Software only where you are also transferring the Hardware. In such cases, you must remove all copies of the Software from any devices onto which you have installed it, and must ensure that the party to whom you transfer the Hardware receives this License Agreement and Limited Warranty.

4. Upgrades Covered. This license covers the Software originally provided to you with the Hardware, and any additional software that you may receive from SIEMENS, whether delivered via tangible media (CD ROM or floppy disk), down loaded from SIEMENS or delivered through customer support. Any such additional software shall be considered “Software” for all purposes under this License.

5. Export Law Assurance. You acknowledge that the Software may be subject to export control laws and regulations of the U.S.A. You confirm that you will not export or re-export the Software to any countries that are subject to export restrictions.

6. No Other Rights Granted. Other than the limited license expressly granted herein, no license, whether express or implied, by estoppel or otherwise, is granted to any copyright, patent, trademark, trade secret, or other proprietary rights of SIEMENS.

7. Termination. Without limiting SIEMENS’s other rights, SIEMENS may terminate this license if you fail to comply with any of these provisions. Upon termination, you must destroy the Software and all copies thereof.

Limited Warranty

The following limited warranties provided by SIEMENS extend to the original end user of the Hardware/licensee of the Software and are not assignable or transferable to any subsequent purchaser/licensee.

1. Hardware. SIEMENS warrants that the Hardware will be free from defects in materials and workmanship and will perform substantially in compliance with the user documentation relating to the Hardware for a period of one year from the date the original end user received the Hardware.

2. Software. SIEMENS warrants that the Software will perform substantially in compliance with the end user documentation provided with the Hardware and Software for a period of ninety days from the date the original end user received the Hardware and Software. The end user is responsible for the selection of hardware and software used in the end user’s systems. Given the wide range of third-party hardware and applications, SIEMENS does not warrant the compatibility or uninterrupted or error free operation of our Software with the end user’s system.

3. Exclusive Remedy. Your exclusive remedy and SIEMENS’s exclusive obligation for breach of this limited warranty is, in SIEMENS’s sole option, either (a) a refund of the purchase price paid for the Hardware/Software or (b) repair or replacement of the Hardware/Software with new or remanufactured products. Any replacement Hardware or Software will be warranted for the remainder of the original warranty period or thirty (30) days, which ever is longer.

4. Warranty Procedures. If a problem develops during the limited warranty period, the end user shall follow the procedure outlined below:

A. Prior to returning a product under this warranty, the end user must first call SIEMENS at (888) 286-9375, or send an email to SIEMENS at [email protected] to obtain a return materials authorization (RMA) number. RMAs are issued between 8:00 a.m. and 5:00 p.m. Central Time, excluding weekends and holidays. The end user must provide the serial number(s) of the products in order to obtain an RMA.

B. After receiving an RMA, the end user shall ship the product, including power supplies and cable, where applicable, freight or postage prepaid and insured, to SIEMENS at 4849 Alpha Road, Dallas Texas 75244, U.S.A. Within five (5) days notice from SIEMENS, the end user shall provide SIEMENS with any missing items or, at SIEMENS’s sole option, SIEMENS will either (a) replace missing items and charge the end user

©2006, Siemens Subscriber Networks, LLC. All rights reserved. Page-iii

or (b) return the product to the end user freight collect. The end user shall include a return address, daytime telephone number and/or fax. The RMA number must be clearly marked on the outside of the package.

C. Returned Products will be tested upon receipt by SIEMENS. Products that pass all functional tests will be returned to the end user.

D. SIEMENS will return the repaired or replacement Product to the end user at the address provided by the end user at SIEMENS’s expense. For Products shipped within the United States of America, SIEMENS will use reasonable efforts to ensure delivery within five (5) business days from the date received by SIEMENS. Expedited service is available at additional cost to the end user.

E. Upon request from SIEMENS, the end user must prove the date of the original purchase of the product by a dated bill of sale or dated itemized receipt.

5. Limitations.

The end user shall have no coverage or benefits under this limited warranty if the product has been subject to abnormal use, abnormal conditions, improper storage, exposure to moisture or dampness, unauthorized modifications, unauthorized repair, misuse, neglect, abuse, accident, alteration, improper installation, or other acts which are not the fault of SIEMENS, including acts of nature and damage caused by shipping.

SIEMENS will not honor, and will consider the warranty voided, if: (1) the seal or serial number on the Product have been tampered with; (2) the Product’s case has been opened; or (3) there has been any attempted or actual repair or modification of the Product by anyone other than an SIEMENS authorized service provider.

The limited warranty does not cover defects in appearance, cosmetic, decorative or structural items, including framing, and any non-operative parts.

SIEMENS’s limit of liability under the limited warranty shall be the actual cash value of the product at the time the end user returns the product for repair, determined by the price paid by the end user for the product less a reasonable amount for usage. SIEMENS shall not be liable for any other losses or damages.

The end user will be billed for any parts or labor charges not covered by this limited warranty. The end user will be responsible for any expenses related to reinstallation of the product.

THIS LIMITED WARRANTY IS THE ONLY WARRANTY SIEMENS MAKES FOR THE PRODUCT AND SOFTWARE. TO THE EXTENT ALLOWED BY LAW, NO OTHER WARRANTY APPLIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

6. Out of Warranty Repair. Out of warranty repair is available for fixed fee. Please contact SIEMENS at the numbers provided above to determine the current out of warranty repair rate. End users seeking out of warranty repair should contact SIEMENS as described above to obtain an RMA and to arrange for payment of the repair charge. All shipping charges will be billed to the end user.

General Provisions

The following general provisions apply to the foregoing Software License and Limited Warranty:

1. No Modification. The foregoing limited warranty is the end user’s sole and exclusive remedy and is in lieu of all other warranties, express or implied. No oral or written information or advice given by SIEMENS or its dealers, distributors, employees or agents shall in any way extend, modify or add to the foregoing Software License and Limited Warranty. This Software License and Limited Warranty constitutes the entire agreement between SIEMENS and the end user, and supersedes all prior and contemporaneous representation, agreements or understandings, oral or written. This Software License and Limited Warranty may not be changed or amended except by a written instrument executed by a duly authorized officer of SIEMENS.

SIEMENS neither assumes nor authorizes any authorized service center or any other person or entity to assume for it any other obligation or liability beyond that which is expressly provided for in this limited warranty including the provider or seller of any extended warranty or service agreement.

The limited warranty period for SIEMENS-supplied attachments and accessories is specifically defined within their own warranty cards and packaging.

2. EXCLUSION OF INCIDENTAL, CONSEQUENTIAL AND CERTAIN OTHER DAMAGES. TO THE FULL EXTENT PERMITTED BY LAW, IN NO EVENT SHALL SIEMENS BE LIABLE, WHETHER UNDER CONTRACT, WARRANTY, TORT OR ANY OTHER THEORY OF LAW FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, PERSONAL INJURY, LOSS OR IMPAIRMENT OF DATA OR BUSINESS INFORMATION, EVEN IF SIEMENS HAS BEEN NOTIFIED OF THE POSSIBILITY OF SUCH DAMAGES. SIEMENS’S LIABILITY TO YOU (IF ANY) FOR ACTUAL DIRECT DAMAGES FOR ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION, WILL BE LIMITED TO, AND SHALL NOT EXCEED, THE AMOUNT PAID FOR THE HARDWARE/SOFTWARE.

3. General. This Software License and Limited Warranty will be covered by and construed in accordance with the laws of the State of Texas, United States (excluding conflicts of laws rules), and shall inure to the benefit of SIEMENS and its successor, assignees and legal representatives. If any provision of this Software License and Limited Warranty is held by a court of competent jurisdiction to be invalid or unenforceable to any extent under applicable law, that provision will be enforced to the maximum extent permissible, and the remaining provisions of this Software License and Limited Warranty will remain in full force and effect. Any notices or other communications to be sent to SIEMENS must be mailed by certified mail to the following address.

Siemens Subscriber Networks4849 Alpha RoadDallas, TX 75244U.S.A.Attn: Customer Service

©2006, Siemens Subscriber Networks, LLC. All rights reserved. Page-iv

Table of Contents1. Overview 1-1

Gateway Features 1-1 Getting Around the Software 1-3

The Network Home Page 1-3 The Menu Bar 1-3 The Navigation Pane 1-4 Content Window 1-4

Communicating with the Gateway 1-5 Logging In and Out of the Gateway 1-5

Logging In 1-5 Logging Out 1-6

The User’s Network Home Page 1-7 The Administrator’s Network Home Page 1-8 Using this Guide 1-9

2. Before You Begin 2-1 Verifying System Requirements 2-1

Using a USB Connection… 2-2 Verifying the TCP/IP Installation 2-2 Verifying the Ethernet Adapter Installation 2-3 Verifying the Gateway Installation Kit Contents 2-3 The Gateway’s Construction 2-3

Front Panel LEDs 2-4 Rear Panel Connections 2-5

3. Installing the Gateway 3-1 Before you start… 3-1 Step 1: Placing the Gateway 3-2 Step 2: Installing the Line Filters 3-2

Installing In-Line Filters 3-2 Installing Wall-Mount Filters 3-3

Step 2: Attaching the Cables 3-3 Using an Ethernet Connection 3-3 Using a USB Connection 3-4

Step 3: Configuring the TCP/IP Protocol 3-5 TCP/IP Settings for Windows 9x/ME 3-6 TCP/IP Settings for Windows 2000… 3-7 TCP/IP Settings for Windows XP… 3-8 TCP/IP Settings for MAC OS 8.6 through 9.x… 3-9 TCP/IP Settings for MAC OSX… 3-10

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Step 4: Configuring the Gateway’s Internet Access (Windows) 3-11

For Windows 9x/2000 3-11For Windows XP… 3-12

4. Configuring the Gateway’s Basic Features 4-1 Before you start… 4-1 Connecting to the Gateway 4-2

Using UPnP (Windows XP and Me) 4-2 Using your Web Browser 4-2

Using the Gateway Setup Wizard 4-3 The Setup Wizard’s Welcome Screen 4-3 Step 1: Setting up an Administrator’s Account 4-4 Step 2: Configuring the ISP Password 4-5 Step 3: Configuring your Time Zone 4-6 Step 4: Configuring your Wireless Network 4-7 Step 5: Configuring Wireless Network Security 4-8

Security Level: Disable 4-9 Security Level: WEP 64-Bits 4-10Security Level: WEP 128-Bits 4-11Security Level: WPA-PSK TKIP 4-12Security Level: WPA-PSK AES 4-13Finishing up the Wireless Configuration 4-13

Step 6: Completing the Gateway Setup Wizard 4-16Where do I go from here? 4-17

5. Customizing Your Network 5-1 Getting Started 5-1 Configuring Network Users 5-3

Step 1: Enabling User Profiling 5-3 Step 2: Adding Users to the Network 5-4 Step 3: Assigning Profile Content Filtering 5-5 Step 4: Assigning Profile Configuration Access 5-6 Step 5: Configuring Profile Time Settings 5-7 Step 6: Associating Computers/Connected Devices 5-8 Step 7: Customizing the Profile Icon 5-9 Maintaining Network Users 5-10Viewing User Logs 5-11

Viewing Network Device Information 5-12Customizing the Gateway’s Display 5-14

Customizing the Color Palette 5-14Defining Custom Colors 5-15Removing Custom Color Settings 5-15

Resetting the Time Zone 5-15

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Rebooting the System 5-15Rebooting without Losing Information 5-16Resetting to Factory Defaults 5-16

6. Using the Gateway’s Advanced Features 6-1 Configuring Your Home Network 6-2

Home Network Advanced Settings 6-2 Configuring the Local SpeedStream Gateway IP Network 6-4 Configuring the Local SpeedStream Gateway Wireless Network 6-5 Configuring UPnP Settings 6-6

Verifying UPnP Functionality 6-6 Configuring UPnP on the Gateway 6-7

Configuring Gateway Security 6-8 Security Functions 6-8 Configuring Firewall Settings 6-9 Configuring Attack Detection 6-11Configuring IP Filtering 6-13

Adding a New IP Filter Rule 6-14Configuring TCP/UDP Options 6-17Configuring ICMP Options 6-19Cloning Rule Definitions 6-20

Configuring the Firewall DMZ 6-21Configuring the Firewall Snooze Control 6-22Resetting the Admin Password 6-23Configuring Address Translation 6-23

Configuring Address Translation (NAT) 6-24Configuring Port By-Pass (NAPT) 6-25

7. Monitoring the Gateway’s Health 7-1 Gateway Statistics 7-2

Statistics: Internet 7-2 ATM Statistics 7-2 DSL Statistics 7-3

Statistics: Home Networking 7-3 Ethernet Statistics 7-3 USB Statistics 7-4 Wireless Statistics 7-4

Logging 7-5 System Logging 7-5 Firewall Logging 7-5 User Access Logging 7-6

Diagnostics 7-7

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A. Troubleshooting A-1 General Issues 1Internet Access 1Contacting Technical Support 2

B. Specifications B-1

1. OverviewCongratulations! You purchased the new Gigaset® Residential Wireless Gateway— a multi-function device that provides:

• A built-in DSL modem that lets multiple users share Internet access.• A one- to four-port 10/100 Ethernet Switch for 10Base-T or 100Base-T connections.• Custom controls that let you configure the Gateway to best meet your specific security and

Internet-sharing needs.• A built-in integrated 802.11g/802.11b wireless interface.

Gateway Features We carefully designed the Gigaset Gateway to incorporate many advanced features sophisticated functions while being easy-to-use.

Network (LAN) Features• One- or Four-Port 10/100 Ethernet Switch—The Gigaset Gateway incorporates a one- or

four-port 10/100 Ethernet switch that makes it easy to create or extend your network. You can also configure the fourth port as a WAN port for connection to another broadband device.

• DHCP Server Support—The Dynamic Host Configuration Protocol (DHCP) provides a dynamic, “on-demand,” IP Address to computers and other networked devices. Your Gateway can act as a DHCP Server for devices attached to your local network.

• Network Status and Statistics—These diagnostic tools let you easily monitor the status of each network connection and evaluate network performance.

• USB Connection—The Gigaset Gateway Model SE568 includes a Universal Serial Bus (USB) connection that can connect up to 127 peripheral devices, such as mice, modems, and keyboards. The USB connection also supports UPnP installation and hot plugging.

Security Features• Password-Protected Configuration —The Gateway uses password protection to prevent

unauthorized users from modifying the Gateway’s configuration data and settings.• Network Address Translation (NAT) Protection —The Gateway uses NAT technology to let

your network users share a single IP Address, hiding the location and even the existence of each computer. From the external viewpoint, there is no network, only a single device— the Gateway.

• Stateful Inspection Firewall —The Gateway automatically monitors all incoming data packets and filters all incoming server requests, thus protecting your network from malicious attacks from external sources.

• Attack Protection System— The Gateway automatically protects your system from outside attacks. These attacks may be the type that flood your Internet connection with invalid data packets and connection requests, using so much bandwidth and so many resources that Internet access becomes unavailable, or other common hacker attacks.

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Configuration & Management

• Easy Setup—The Gateway uses your Web Browser for quick and easy configuration.• UPnP Support —The Gateway’s Universal Plug and Play (UPnP) allows automatic discovery

and configuration of the Gateway. UPnP is supported by Windows® operating systems, including ME and XP.

Advanced Gateway Functions• DMZ — The Gateway lets you configure one computer on your local network to provide

unrestricted two-way communication with servers or individual users on the Internet. This lets you run programs that are incompatible with firewalls.

• Firewall “Snooze”—The Gateway lets you temporarily disable firewall protection to limit interference with games and other applications incompatible with firewalls.

• Content Filter —The Gateway provides a content filter that lets you block individual users from accessing undesirable Web sites. You can define the content filtering differently for each user.

• Time-of-Day Use Restrictions—The Gateway lets you limit the time of day that individual users can access the Internet. You can define the time limitations differently for each user.

• Advanced Wireless Controls—The Gateway has a built-in wireless interface with custom configuration options such as: wireless access control, 64-bit, 128-bit, or WAP wireless encryption, disabling of SSID broadcast, and passphrase key generation for added security.


Getting Around the SoftwareThe Gateway uses a series of screens that provide an easy way for you to configure the Gateway. The text and options that you configure may not be f amiliar to you, but the Gateway’s software uses a familiar set of tools that let you easily navigate these screens.

The Network Home Page When you have completed installing and configuring the Gateway, you’ll be instructed to reboot your system. When the system has rebooted, and you re-access the Gateway, the system displays the Network Home Page similar to that shown below.

Network screens are divided into several sections, depending on your location within the system. • The Menu Bar, at the top of the screen.• The Navigation Pane, on the left side of the screen.• A Content Window on the right of the screen, sometimes with a Button Bar at the bottom.

The Menu Bar

The Menu Bar contains several items.

The upper left corner of the screen contains the Log Indrop-down menu that you’ll use to Log In to the network software. The username determines which functions you can perform.

After you Log In to the Gateway, the Log In drop-down menu changes to the Log Out function.

The Help menu op tion which displays the Gateway’s online help system.

The Users icon lets the Administrator access user profiles and the User Profile Wizard. The User Profile Wizard guides you through the steps required to set up and configure individual user profiles. After configuring the users, the

Menu Bar

Content Window

Navigation Pane


Administrator uses this option to view previously defined profiles.

The Devices icon provides access to the network devices connected to the Gateway. If the devices are shared via Windows File Sharing, you can use this option to view shared files and resources on other computers.

The Gateway icon provides access to all of the Gateway’s configuration options, security settings, Gateway health monitoring, and Internet connection and network details. The settings available vary depending upon your service provider.

The Navigation Pane

At the left of the screen, the navigation pane contains a variety of icons that identify the functions you are able to perform. The options available vary depending on how you logged into the system. This illustration contains the icons available to a user without Administrator privileges.

Content Window

The right side of the screen contains information and input fields about the function you are performing.

Depending on the function, the bottom of the window may also contain a Button Bar to help you navigate the functions and the screens.

Button Bar


Communicating with the GatewayWhether you are configuring the Gateway’s network software, or performing maintenance or diagnostics, you will regularly have to provide information to the Gateway. In turn, the Gateway software also provides information to you. The Gateway provides several ways for you to convey information on the screens, and you should be familiar with them. The method used depends on the type of information required. For example, when you can select only one of a very small number of options, you might specify your choice by clicking a radio button. If a few more selections are available, you might indicate your selection by highlighting an item in a drop-down menu. The Gateway also uses a variety of methods to provide information to you — to help you select or perform functions. For example, positioning the cursor over an icon usually results in a textual hint displaying on top of the icon. Other methods include the Help button, at the upper right of the Menu Bar, or the Learn More icon, which displays specific information about the current function. The Gateway also provides helpful informational and error messages on the screen that let you know what the system is currently doing or information you entered incorrectly on a screen. These messages usually display on a separate screen or window.

Logging In and Out of the GatewayIn the section The Menu Bar, we discussed the Log In drop-down menu. The Log In window is how you’ll access any of the network functions.

• Logging in as a user without Administrator capabilities gives you limited configuration rights – depending on the features that your Administrator has assigned.

• Logging in as an Administrator gives you full configuration rights. After logging in as an Administrator, the Log In selection changes to Log Out, showing that you are currently logged in as an Administrator.

Note: Pay special attention to Log In identifier to ensure that you are logged in correctly to access all of the available features.

Logging InAdministrators are always required to Log In to the Gateway. This protects unauthorized users fromaccessing and possibly changing your network settings. Depending on the way your Gateway is setup, however, logging in may or may not be required for network users.

1. In the upper left corner of the Network Home Page window, click on the arrow at the left of the Log In field to display the drop-down.

2. Click Go to display the Log In window.


3. In the Username field:

a. If the Gateway requires logging in, type the username you were assigned by the Administrator.

b. To login as the Administrator, type the assigned Administrator username. c. Press TAB to move to the next field.

4. With the cursor in the Password field, type the password associated with the selected user. 5. When you have completed the entries, click the Log In button at the bottom of the window.

The system displays your Network Home Page, and the Log In option becomes the Log Outoption.

Logging Out If your Gateway requires logging in and out, it’s important to remember to Log Out when you are through using the system. This helps keeps unauthorized users from using any special access rights that are assigned to your username.

1. At the top of the screen, click Go next to Log Out.

2. The Network Home Page re-displays, and the Log Out option returns to the Log In option.


The User’s Network Home Page As we’ve discussed, the Gateway offers different functions depending on how you log in to the system. When you login as a user, the Network Home Page appears as shown below.

The functions that appear in the navigation pane are available to users who are not authorized to perform Administrator functions. The icons in the navigation pane are limited to:

• Gateway Health • Customize• Reboot

The text on right, briefly describes some of the functions the user can perform from this screen, and the bottom of the window describes the current status of the Gateway network. The information presented here is specific to your Gateway network, and will be used by your ISP for support functions, when necessary.

• Some of the information is custom to your Gateway device, such as the System Type, Router IP Address, etc.

• Other information, such as the Firewall setting and the WAN IP Address are configurable in the Gateway’s advanced features.

• Additional information relates to your network communication, such as Up Time and DSL Connection Information.


The Administrator’s Network Home Page When you login to the Gateway using the Administrator’s Account, established in the chapter Configuring the Gateway's Basic Features, the Network Home Page appears as shown below.

The text shown in the window area is identical, but notice the differences between this screen and the User’s Network Home Page shown previously.

• The Log In field in the upper left changes to the Log Out field, and showing that the adminuser is currently logged in.

• The navigation pane contains additional icons that let you access the Gateway’s advanced functions.


Using this GuideWe’ve designed this manual to provide the information you need to install, configure, and maintain your Gateway. Instead of building the manual content by function or feature, we’ve tried to provide the information in the sequence that you’ll need it.

• This chapter takes a brief look at the Gateway’s features and software. You may already know most of this information, but others may not.

• Chapter 2, Before You Begin, is the first step in the installation process. Use the information in this chapter to gather your equipment, verify that specific hardware and software is available to you, and familiarize yourself with the Gateway’s physical structure.

• Chapter 3, Installing the Gateway, is where you’ll begin the real work. You’ll attach cables and wires, connect the Gateway to your computer, and complete the first steps in configuring your computer software to use the Gateway.

• Chapter 4, Configuring the Gateway’s Basic Features, guides you through each step of the Gateway’s Setup Wizard. You’ll use the wizard to set up the Gateway’s basic features, such as security and wireless network.

• Chapter 5, Customizing Your Network, helps you define your network users, the functions they can perform, and assign specific Gateway functionality to be used when users access your system. It also provides the ability to customize the appearance of the Gateway software.

• Chapter 6, Configuring the Gateway’s Advanced Features, guides you through setting up some of the more advanced Gateway features, but also lets you take a second look at some of the basic features that you’ve already configured. In most cases, you’ll build on to the basic features and functions that you’ve already defined.

• Chapter 7, Monitoring the Gateway’s Health, provides information about the variety of log files that the Gateway uses to record activities on your network and using the Diagnosticsprogram to detect problems on your network.

• We’ve also include a Troubleshooting section, and a section that lists the Gateway’s technical specifications.

2. Before You BeginIn Chapter 1, Overview, we introduced the Gateway features and navigational tools, and the steps required to complete the installation and configuration of the Gateway. In this chapter we’ll guide you through ensuring that your computer system has the necessary hardware and software, and familiarize you with the Gateway’s physical structure before you begin the installation. Using the steps in this chapter, you will:

�� Verify that your computer has both the hardware and software required to run the Gateway.

�� If you are connecting the Gateway using an Ethernet connection, verify that your computer system includes an Ethernet adapter (also referred to as a network interface card or NIC).

�� Verify that your Gateway Installation Kit includes all of the required components required for the installation.

�� Familiarize yourself with the physical packaging of the Gateway, including the cable connections and message lights (LEDs).

Verifying System Requirements To suc cessfully install the Gateway, your computer must be equipped with a minimum set of hardware and software depending on the type of connection used.

• If you are connecting the Gateway using an Ethernet connection, your computer must include: − A network interface card (NIC) that supports 10/100 Ethernet.− An operating system that supports TCP/IP.− Microsoft Internet Explorer or Netscape Navigator (versions 5.0 or later).

• If you are connecting the Gateway using a USB connection, your computer must include:− At least one available built-in USB port.− Microsoft Internet Explorer or Netscape Navigator (versions 5.0 or later).Your Internet Service Provider (ISP) may have additional requirements for using their service. Refer to your ISP’s documentation for those requirements.


Using a USB Connection… There may be additional USB driver-related requirements depending on the operating system and architecture of your computer system.

• If you are using the Windows operating system, your computer system must include: − Pentium-compatible, with a 166MHz (or faster) processor.− 32MB RAM.− 10MB available hard drive space.− Windows 98 operating system (or later).

• If you are using the Macintosh operating system version 8.6 to 10.2.4, your computer system must include: − 100MHz PowerPC or better.− 32MB RAM.− 10MB available hard disk space.

• If you are using the Macintosh OSX, your computer system must include: − 300MHz PowerPC G3 or better.− 128MB RAM.− 110MB available hard disk space.

Verifying the TCP/IP InstallationYour computer system, and all of the computers attached to your network, must include the TCP/IP protocol software. The section Step 3: Configuring the TCP/IP Protocol includes instructions for checking your computer’s TCP/IP settings. Use the steps defined there to verify that TCP/IP is installed on your system.

If TCP/IP is not installed on your computer or the computers that will attach to your network, refer to your operating system documentation for instructions.


Verifying the Ethernet Adapter InstallationIf you are using Ethernet to connect your computer system to the Gateway, your computer hardware must include an Ethernet adapter (also called a network interface card, or NIC). Use the accompanying picture to verify the presence of the Ethernet adapter.

If your computer does not have this adapter, you must install it before proceeding further. Refer to your Ethernet adapter documentation for complete installation instructions.

Verifying the Gateway Installation Kit ContentsBefore you begin installing the Gateway, make sure that your Gateway Installation Kit includes the items below. Some of the content varies according to your installation.

• Model SE567 or SE568 Residential Wireless Gateway.• Power adapter.• At least one CAT-5 Ethernet cable for LAN connections.• RJ11 cable for DSL connection.• USB cable (for optional USB installation on the model SE568 only). • Quick Start Guide.• CD-ROM containing user documentation and, for some models, USB driver software.

If any of the items are damaged or missing, please contact your Internet Service Provider for assistance.

The Gateway’s Construction The Gateway’s physical structure is very simple. You only need to be concerned with:

• The top and front panel, containing the Gateways’ message lights (or LEDs).

• The rear panel, where cable connections are made.


Front Panel LEDsThe front panel of the Gateway contains a variety of lights to indicate the Gateway’s activity and status. These lights and their intent are listed below.

LED Label Color/Action Description

Green Power is on.

Off Power is off.

Power

RedThe Power LED briefly shows red during power-up to indicate that the Gateway is conducting the Power-On Self Test (POST).

Each LED represents one Ethernet LAN port.

Green Each green LED represents one active Ethernet LAN port.

1 – 4

Off Each black LED represents one inactive Ethernet LAN port.

Off No data being transmitted or received.(Unlabeled)

Flashing Data is being transmitted or received.

Green Wireless connection is active.WLAN

Off No active wireless connection.

Green USB connection is active.USB(Model SE568 only)

Off No active USB connection.

Green DSL connection is active.DSL

Off No active DSL connection.

Green Internet connection has been established.Internet

Off Internet connection is not active.


Rear Panel ConnectionsThe Gateway’s rear panel contains a variety of connections that you’ll use when installing Gateway. The connections you’ll use depend on your computer system, your Internet Service Provider, and the model of the Gateway being installed.

Connection Label Description

DSL The RJ11 DSL cable (looks like a telephone cord) attaches here to use your DSL connection through an existing phone line.

USB Model SE568 only. Used when you are attaching the Model SE568 Gateway through the USB port. The USB driver software must be installed using the CD-ROM provided in your installation kit.

Ethernet

4 — 1

RJ45 Ethernet cable ports used to attach computers, hubs, or switches to your Gateway. You can configure port #4 as either a LAN or WAN port.

Power 12VDC Connection for the power adapter supplied with the Gateway.

On-Off The Gateway’s power button. • When the button is raised, the Gateway’s power is Off. • When the button is recessed, the Gateway’s power is On.

3. Installing the GatewayIn Chapter 2, Before You Begin, you prepared your computer’s hardware and software to work with the Gateway. We’ll use this chapter to tell you more about installing the Gateway’s physical components. These components must be connected and operating correctly before the Gateway can communicate with your computer system or the Internet. Using the steps in this chapter, you will:

�� Install line filters, as necessary.

�� Attach cables between the Gateway and your computer system.

�� Configure the network settings on your computer.

�� If your computer uses Microsoft Windows, configure specific settings for Internet access.

Before you start… Before you begin this procedure:

�� Make sure that you have successfully completed all of the requirements defined in Chapter 2, Before You Begin.

�� Ensure that you have enough line filters to complete the installation. Additional filters can be purchased from your Internet Service Provider.

�� As you complete specific steps in the installation procedure, the system will request that you reboot the Gateway. When this occurs: 1. At the rear of the Gateway, turn the power to Off. 2. Wait five (5) seconds, 3. On the Gateway, turn the power to On.

�� Observe the following safety guidelines both when installing and using the Gateway. • Never install telephone wiring during a storm.• Avoid using a telephone during an electrical storm — lightning increases the risk of

electrical shock.• Do not install telephone jacks in wet locations and never use the product near water.• Do not exceed the maximum power load ratings for the product — you risk dangerous

overloading of the power circuit.


Step 1: Placing the Gateway Place the Gateway at any convenient location in your office or home without special wiring or cooling requirements. However— make sure that you comply with the general safety guidelines specified in the section Before You Begin.

Step 2: Installing the Line FiltersYour DSL line uses the telephone in your home or office to connect to the Internet. If any additional devices are connected to the phone line (such as telephones, fax machines, answering machines, etc.), you’ll separate the two signals so they do not interfere with each other. A line filter (which may or may not be included with Gateway Installation Kit) prevents DSL traffic from disrupting the voice signal on the telephone line, and vice versa.Note: This section may not apply to you. If you are not sure, contact your Internet Service Provider. You’ll use one or both of the line filters described below. Be sure to connect the line filters in the correct direction. Your DSL performance will be significantly degraded if the line filters are not installed correctly.

�� In-Line Filters: Use in-line filters between standard telephone devices and wall plates.

�� Wall-Mount Filters: Use wall-mount filters for telephone devices that are attached to a wall.

Installing In-Line Filters

1. Unplug the device’s cord from the telephone jack.

2. Plug the filter into the telephone jack.

3. Plug the telephone cord (or other device cord) into the filter.


Installing Wall-Mount Filters

1. Remove the telephone from the wall.

2. Connect the wall-mount filter to the wall plate.

3. Reconnect the telephone.

Step 2: Attaching the CablesDepending on your Gateway model, it will include ports for connecting your primary computer to the Gateway using either an Ethernet connection and/or a USB connection. Use the installation method below that corresponds to your type of connection. You’ll make all connections at the rear of the Gateway.

Using an Ethernet Connection

To connect the Gateway using Ethernet: 1. Attach the Ethernet cables.

a. With your computer powered off, connect the Ethernet cable to any of the ports labeled 1-4 on the Gateway.

b. Connect the other end of the Ethernet cable to the Ethernet port on your computer’s Ethernet adapter card.

c. If necessary, use standard 10/100 CAT- 5 Ethernet cables to connect additional computers to the remaining Ethernet ports on the Gateway.

2. Attach the DSL cable.a. Connect the DSL cable (which

resembles a telephone cord) to the Gateway’s port labeled DSL.b. Connect the other end of the DSL cable to the telephone jack.

3. Connect the power. a. Connect the power adapter to the Gateway.b. Connect the other end of the power adapter to an electrical wall outlet.

4. Set the Gateway’s power switch to the On position. 5. Power on all computers attached to the Gateway.6. Check the LEDs on the Gateway.


a. The Power and DSL LEDs should be green. (For more information, refer to the section Front Panel LEDs.)

b. For each active Ethernet connection, the LED for the corresponding port number should be green. If the LED is not lit, the Ethernet connection is not active. This is only a problem if an Ethernet device is attached to that port.

Note:When using the Ethernet installation method, you don’t have to install any software at this time. Refer to your Internet Service Provider’s instructions for installing their software and/or connecting to the Internet. When you are ready, proceed to Step 3: Configuring the TCP/IP Protocol.

Using a USB Connection

To connect the Model SE568 Gateway using a USB connection: 1. Attach the USB cable.

a. With your computer system powered off, using the USB cableprovided in your Gateway Installation Kit, attach one end of the cable to the Gateway’s USB port.

b. Attach the other end of the USB cable to an open USB port on your computer.

c. If necessary, use standard 10/100 CAT- 5 Ethernet cables to connect additional computers to the Ethernet ports on the Gateway. Note: These cables are not provided in your Gateway Installation Kit, but can be purchased at most computer stores.

2. Attach the DSL cable. a. Using the cable that resembles a telephone cord, connect one end of the DSL cable to the

Gateway’s DSL port.b. Connect the other end of the DSL cable to the telephone jack.

3. Connect the power.a. Connect the power adapter to the Gateway.b. Connect the other end of the power adapter to an electrical wall outlet.

4. Set the Gateway’s power switch to the On position. 5. Power on all computers attached to the Gateway.6. Install the USB Driver software.

a. For Microsoft Windows: i. Insert the USB Driver CD-ROM into your computer’s CD drive.ii. Follow the on-screen instructions to complete the driver installation. iii. Check the LEDs. The Power and DSL LEDs should be green. (For more information,

refer to the section Front Panel LEDs.)


b. For Macintosh:

i. Insert the Gateway Installation CD into your computer’s CD-ROM drive.ii. From the desktop, open the Gateway icon. iii. Click on the entry Readme.txt to open the file.iv. Follow the directions in the Readme.txt file.

When you have completed installing the USB drivers and, when required, completed the instructions in the Readme.txt file, proceed to Step 3: Configuring the TCP/IP Protocol.

Step 3: Configuring the TCP/IP ProtocolThe Gateway uses the TCP/IP network protocol for all functions, so the TCP/IP protocol must be installed and configured correctly. The method you’ll use to verify the settings depends on your computer’s operating system. By default, the Gateway acts as a DHCP server, which automatically provides a suitable IP Address and related information to each computer when the computer boots up. For all non-server versions of Windows, the TCP/IP setting defaults to act as a DHCP client. To use the default Gateway settings and the default Windows TCP/IP settings, you do not need to make any changes. The Gateway’s default settings are:

Field Setting

IP Address 192.168.254.254

Subnet Mask 255.255.255.0

To change the TCP/IP settings on your Windows computer: • For Windows 9x/ME, see the section TCP/IP Settings for Windows 9x/ME.• For Windows 2000, see the section TCP/IP Settings for Windows 2000.• For Windows XP, see the section TCP/IP Settings for Windows XP.

To change the TCP/IP settings on your Macintosh computer: • For MAC OS 8.6 through 9.x, see the section TCP/IP Settings for MAC OS 8.6 through 9.x.• For MAC OSX, see the section TCP/IP Settings for_MAC OSX.


TCP/IP Settings for Windows 9x/ME

1. At the Windows display screen, click Start > Control Panel > Network to display the Configuration tab on the Network window.

2. Highlight the TCP/IP protocol associated with your network interface card.

3. Click Properties to display the TCP/IP Properties window.

4. Click the IP Address tab.

5. Verify that the button labeled Obtain an IP Address automatically option is selected. (This is the default Windows settings.)

6. Click Close to exit the window.

7. Restart your computer to ensure that it obtains an IP Address from the Gateway.

8. Proceed to the section Step 4: Configuring the Gateway’s Internet Access.


TCP/IP Settings for Windows 2000…

1. On the Windows taskbar, click Start > Settings > Control Panel to display the Control Panel window.

2. Double-click the Network and Dial-up Connections icon to display the Network and Dial-up Connections window.

3. Right-click on the Local Area Connection icon, then Properties to display the Local Area Connections Properties window.


5. Click Properties to display the Internet Protocol (TCP/IP) Properties window.

6. Click the buttons labeled Obtain an IP Address automatically and Obtain DNS server address automatically.

7. Click OK, then exit to the Control Panel.




TCP/IP Settings for Windows XP…

1. On the Windows taskbar, click Start > Control Panel to display the Control Panel window.

2. Double-click on the Network Connection icon to display the Network Connections window.

3. Right-click on the Local Area Connection icon, then Properties to display the Local Area Connections Properties window.


5. Click Properties to display the Internet Protocol (TCP/IP) Properties window.

6. Click the buttons next to the fields Obtain an IP Address automatically and Obtain DNS server address automatically.

7. Click OK, then exit to the Control Panel.




TCP/IP Settings for MAC OS 8.6 through 9.x…

1. Select Apple > Control Panel > TCP/IP to display the TCP/IP window.

2. At the Connect via: field, use the drop-down menu to select the appropriate setting for your system. a. If you are connecting via Ethernet,

select Ethernet or Ethernet built-in.b. If you are connecting via USB, select

Ethernet Adaptor [en0,en1,…].

3. At the Configure: field, use the drop-down menu to select Using DHCP Server.

4. Close the TCP/IP window, then click Save.

5. After saving the configuration, restart your computer to ensure that it obtains an IP Address from the Gateway.

6. Proceed to the chapter Configuring the Gateway’s Basic Features.


TCP/IP Settings for MAC OSX…

1. Click Apple > System Preferences to display the System Preferences window.

2. Under the Internet & Network section, double-click the Network icon to display the Network window.

3. At the Show: field, use the drop-down menu to select the appropriate setting for your system. a. If you are connecting using Ethernet, select

Ethernet built-in.b. If you are connecting using USB, select

Ethernet Adaptor [en0,en1,…].

4. At the Configure IPv4: field, use the drop-down menu to select Using DHCP Server.

5. Click Apply Now and exit the window.



Step 4: Configuring the Gateway’s Internet Access (Windows)If your computer system runs any version of the Windows operating system, you must configure your Web Browser to use the Gateway for Internet access.

• Ensure that the Gateway is installed correctly and the DSL line is working, then • Follow the appropriate procedure below to configure your Web Browser to access the

Internet using the LAN, rather than by a dial-up connection.

For Windows 9x/2000

1. Click Start > Settings > Control Panel to display the Control Panel.

2. Double-click the Internet Optionsicon to display the Internet Properties window.

3. Click the Connections tab.

4. Click Setup.

5. Click the button labeled I want to set up my Internet connection manually, or I want to connect through a local area network (LAN), then click Next to display the Internet Connection Wizard.

6. Click the button labeled I connect through a local area network (LAN), then click Next to display the Local Area Network Internet Configuration window.

7. Verify that none of the boxes are checked, then click Next to display the Set Up your Internet Mail Account window.

8. Click No, then Next to display the Completing the Internet Connection Wizard window.

9. Click Finish to close the Internet Connection Wizard.



For Windows XP…

1. Click Start > Control Panel.

2. Double-click the Internet Optionsicon to display the Internet Options window.

3. Click the Connections tab.

4. Click Setup to start the Windows New Connection Wizard.

5. Click Next.

6. Click Connect to the Internet, then Next.

7. Click Setup my connection manually, then Next.

8. Click Connect using a broadband connection that is always on, then Next.

9. Click Finish.


4. Configuring the Gateway’s Basic Features

In the last chapter, you installed and configured the hardware required to run the Gateway. The last step of that procedure was to reboot your computer and the Gateway. This chapter tells you how to use the Gateway Setup Wizard, a web-based setup program, to configure the Gateway for your needs. Using the Gateway Setup Wizard, you will:

�� Establish an Administrator Account and password.

�� Setup up information required by your Internet Service Provider (ISP).

�� Setup your time zone on the system.

�� Established the basic requirements for a wireless network, including security.

Before you start… Before you begin this procedure, make sure that the hardware and software installation completed in the last chapters were successful. Verify that:

�� Your computer can establish a physical connection to the Gateway. The computer and the Gateway must be directly connected using either the USB or one of the Gateway’s Ethernet ports.

�� Your Gateway is installed correctly and powered on.

�� All of the computers on your network include the TCP/IP protocol. (To install TCP/IP, refer to your system documentation or Windows Help.)

�� You have correctly configured the network settings on each computer on your network.

�� You are logged in on your computer as the Administrator or as a user with administrative rights. (Administrator rights are required to install the Gateway drivers on Windows 2000 and XP.)

�� You know the username and password for the Internet service provided by your Internet Service Provider (ISP). Check the information supplied by your ISP for details.

Do not continue with the configuration until all of the items above are installed and working correctly, or you have access to the required information. If necessary, return to chapters 2 and 3, and repeat the steps. If you still have problems with the installation, contact your Internet Service Provider for help.


Connecting to the GatewayYou can connect to the Gateway using one of two methods:

• If your computer runs on Windows XP or ME, and Universal Plug-and-Play (UPnP) is enabled, using UPnP, or

• Using your Web Browser.

Using UPnP (Windows XP and Me)If your Windows operating system supports UPnP and UPnP is enabled, an icon appears in the lower right corner of the display, near the time display. Your system uses this icon to inform you when it finds a new network device and offers to create a new desktop shortcut to the new device.

• To use the Gateway’s default IP Address, accept the desktop shortcut. You can also accept the desktop shortcut and change the Gateway’s IP Address through the Windows feature My Network Places (previously called Network Neighborhood).

• To access the Gateway’s configuration program, on the desktop or in My Network Places, double-click the Gateway icon.

• To begin configuring the Gateway, proceed to the section Using the Gateway Setup Wizard. Note: You must be logged in as an Administrator or be a user with administrative rights for Windows 2000 and XP to be able to install the drivers for the Gateway.

Using your Web BrowserYour Gateway contains the software required for your computer to connect to the Gateway. After making the connection, you’ll use your Web Browser to configure the Gateway features. The Gateway supports Microsoft Internet Explorer or Netscape Navigator (versions 5.0 or later).To connect to the Gateway using your Web Browser:

4. Power on your computer, or, if your computer is already running, reboot it.7. Open your Internet Explorer or Netscape Navigator Web Browser.8. To display the Gateway Setup Wizard, in the Address Bar at the top of the screen, type the text

below, then press Enter. http://192.168.254.254

9. To begin configuring the Gateway, proceed to the section Using the Gateway Setup Wizard.


Using the Gateway Setup WizardThe Gateway Setup Wizard provides a simple way for you to configure your Gateway. Using a series of simple screens, you can easily:

• Setup the Gateway’s basic features, then return later to configure the advanced functions, or

• Setup both the basic and advanced features through the same wizard. Note:Make sure that you complete all of the basic configuration steps to ensure the accuracy of the installation.

The Setup Wizard’s Welcome Screen Regardless of how you connect to the Gateway, the Gateway Setup Wizard appears the first time you connect to the Gateway or whenever you restore the Gateway’s default settings. When the Gateway Setup Wizard first appears, the Welcome screen displays. The text provides a brief list of some of the Gateway’s features. Click Next to proceed.


Step 1: Setting up an Administrator’s AccountWhen you click Next at the Welcome screen, the Administrator Setup window appears.

The Gateway lets you, and the users attached to it, access the Internet securely. To ensure that onlyauthorized users can access or change the Gateway’s configuration, you must establish an Administrator account. The Gateway includes a default Administrator account without a password. All of the fields are required. You can use any alphanumeric characters, but it must be a minimum of four (4) characters in length. The system will not accept special characters or spaces.

In this step, you are establishing the password that is required for any future access to the Gateway’s configuration screens. Make sure you write this information down. If you lose or forget the password, the only way to access the configuration screens will be to re-install the Gateway.

At the Administrator Setup window: 1. Establish a user name for the Administrator account. The default is admin.

a. To change the user name, with the cursor in the User Name field, type the new Administratoraccount user name.

b. To use the default, leave the admin user name. c. Press TAB to move to the next field.

2. At the New Password field, type the password that the user must enter to access the Gateway’s configuration screens. Press TAB to move to the next field.

3. At the Confirm Password field, re-type the password exactly the same as you entered it in the New Password field.

4. When you have completed entering the information, click Next.


Step 2: Configuring the ISP Password When you click Next at the Administrator Setup window, the ISP Password window appears.

The Gateway works in conjunction with your Internet Service Provider to provide secure Internet access. In addition to the Gateway’s Administrator account, your ISP provides additional security measures to ensure that only approved users access their system. At this screen, you will:

• Enter the specific information required by your ISP, such as a username and password.

• Instruct the Gateway how to use your Internet connections generally and in specific situations, such as disconnects.

To complete this step, you must have access to the information provided by your ISP. If you cannot locate or do not have the information, contact your Internet Service Provider for help.

To assign the ISP Password: 1. With the cursor in the Username field, type the username assigned by your ISP. Press TAB to move to

the next field.2. At the Password field, type the password assigned by your ISP. Press TAB to move to the next field.3. Optional ISP entries.

a. If your ISP requires an entry for an Access Concentrator, type that entry in the Access Concentrator field. Press TAB to move to the next field.

b. If your ISP requires an entry for a Service Name, type that entry in the Service Name field. Press TAB to move to the next field.


4. The bottom of the screen is where you instruct the Gateway how to connect to the Internet and how to

handle special circumstances. a. To have the Gateway reconnect automatically when your Internet connection is unintentionally

terminated, click the button labeled Auto-Connect on Disconnect. b. To have the Gateway only reconnect on your command when your Internet connection is

unintentionally terminated, click the button labeled Connect on Demand. Proceed to step 5. c. To have the Gateway connect to Internet using your standard telephone line, click the button

labeled Dial-Up Mode. Proceed to step 5.5. If you selected either Connect on Demand or Dial-Mode, two additional fields appear at the bottom of

the screen. a. To have the Gateway automatically disconnect from the Internet after a certain length of time

between uses, click the box labeled Use Idle Timeout. b. To specify the length of time to wait before disconnecting, type the number of minutes to wait in

the Minutes field. 6. When you have completed entering the information, click Next.

Step 3: Configuring your Time ZoneWhen you click Next at the ISP Password screen, the Configure Time Zone window appears. You’ll use this window to specify if the Gateway is to provide accurate time tracking and to define the time zone of the area of the world in which you live. Note: If you intend to use the Gateway’s time-of-day restrictions feature, you must set this option.


To configure the time tracking and the correct time zone for your area: 1. At the field Enable Time Client:

a. If the Gateway is to use accurate time tracking, click the button labeled Yes. b. If the Gateway is to not use time tracking, click the button labeled No.

2. At the Select Time Zone field, click the down arrow at the left of the field to access the drop-down menu, then highlight the correct time zone for your area. Note: The Gateway doesn’t know when your time zone is currently observing daylight savings time. If your area is currently observing daylight savings time, select an alternate time zone that matches your time settings during daylight savings time observation periods. When the daylight savings time period ends, you’ll use the same procedure to reduce the time zone settings.

3. When the appropriate time zone displays in the field, click Next.

Step 4: Configuring your Wireless Network When you click Next at the Configure Time Zone screen, the Wireless Setup Configuration windowappears. Here you’ll define if computers can access your Gateway using a wireless connection, and, if so, specific information about that connection. If necessary, you can change these settings later on your Gateway’s Wireless Setup Configuration window.

To establish your wireless network: 1. To limit the access to your Gateway to physically-connected computers, at the Wireless Interface

field: a. Click the button labeled Disable. b. Click Next to display the Finish screen. Proceed to Step 6: Completing the Gateway Setup

Wizard.


2. To let computers connect to your Gateway through wireless connections, at the Wireless Interfacefield:a. Click the button labeled Enable.

b. Press TAB to move to the next field.3. At the SSID field, type an identifying name for your wireless network. This name will identify your

network to the wireless devices that connect to your network. Each of those devices must identify the computer using this name. Press TAB to move to the next field.

4. At the Channel field: a. Click the down arrow at the left of the field to access the drop-down menu. b. Highlight the appropriate channel or path of communication to use across your network. This

channel must be identical to that defined for all wireless devices that connect to your network. Note: This is an optional field. Depending on your geographic location and Gateway configuration, the channel may default to only one value.

5. At the field Enable Auto Scan on Power ON, a. To have the Gateway automatically scan for the correct channel whenever it is powered on, click

the checkbox. b. To have the Gateway use the channel specified in the Channel field, leave the checkbox empty.

6. When the information is complete, click Next.

Step 5: Configuring Wireless Network SecurityWhen you click Next at the Wireless Setup Configuration screen, the Wireless Security Configurationwindow appears. You’ll use this window to establish a security level for all wireless devices that attach to the Gateway.


At the Security Mode field, click the down arrow to display the drop-down menu. Each value in this drop-down offers a unique level of security for your network, and, each requires additional configuration, with the exception of the entry Disable.

For more detailed information about the Gateway’s security levels and how to configure them, click on the Security Level entry in the left column of the table.

Security Level Description

Disable Provides no security on your Gateway’s wireless network. Not recommended.

WEP 64- Bits

The least secure WEP option. WEP security offers the same security offered by a wired LAN with encrypted packets. 64-bit refers to the depth of the encryption. You specify whether the system uses Open System keys or a Shared Key.

WEP 128-BitsThe most secure WEP option. Similar to the WEP 64-Bits security level, however, uses 128-bit encryption. You specify whether the system uses Open System keys or a Shared Key.

WPA-PSK TKIP

WPA security changes encryption keys after a specified amount of time.This option uses WPA technology in conjunction with the Temporal Key Integrity Protocol (TKIP) to provide a more powerful security protocol than WEP. You specify the Shared Key, and key renewal options.

WPA-PSK AESThis option uses the same WPA technology as described above, in conjunction with the Advanced Encryption Standard (AES) to support a private key algorithm that ranges from 128- to 256-bits.

Note: The wireless security level setting on the Gateway must be identical to all of the wireless devices attached to your network to provide correct communication and security.

Security Level: Disable

In this step, you are establishing the security level for your wireless network. Setting the wireless security level to Disable lets anyone within range who had wireless capabilities access your network. If they can access your network, they can potentially damage your network and computer system, or access personal information such as financial records.

We highly recommend setting your wireless security level at minimum of WEP 64-bits.

To set the Gateway’s wireless security level to Disable:

1. In the drop-down menu, highlight the entry Disable.2. Click Next. 3. The Gateway Setup Wizard displays the Finish window. Proceed to Step 6: Completing the

Gateway Setup Wizard.


Security Level: WEP 64-Bits

To set the Gateway’s wireless security level to WEP 64-bits:

1. In the drop-down menu, highlight the entry WEP 64-bits.

2. Click Next. The system displays the Wireless 64-bit WEP Configuration window.

3. At the Authentication field, select the method of authentication to be used on your network. a. To always authenticate system

keys at the device level, click the option Open System. Open system keys are always authenticated at the device level. After the system verifies the data, the data is encrypted between the Gateway and the connected device. Note: This is the weakest form of security and should not be used for sensitive data.

b. To authenticate system keys using a passphrase, click the option Shared Key. Systems that use this method accept a string of unencrypted data from a device. The Gateway encrypts the data with a WEP key and sends back the encrypted data to the attached device.

4. In the Passphrase field, type the phrase that will be used to generate the keys. The passphrase can be between one (1) and 32 characters. You can use any alphanumeric characters, but no spaces or special characters are allowed.

5. Click the Generate Keys button. The system automatically generates four (4) different keys, and displays those keys in the boxes at the bottom of the screen.

6. Click the button next to the appropriate set of keys to use for encryption.

7. When the information is complete, click Next. Go to the section Finishing up the Wireless Configuration.


Security Level: WEP 128-Bits

To set the Gateway’s wireless security level to WEP 128-bits:

1. In the drop-down menu, highlight the entry WEP 128-bits.

2. Click Next. The system displays the Wireless 128-bit WEP Configuration window.

3. At the Authentication field, select the method of authentication to be used on your network. a. To always authenticate system

keys at the device level, click the option Open System. Opensystem keys are always authenticated at the device level. After the system verifies the data, the data is encrypted between the Gateway and the connected device.

b. To authenticate system keys using a passphrase, click the option Shared Key. Systems that use this method accept a string of unencrypted data from a device. The Gateway encrypts the data with a WEP key and sends back the encrypted data to the attached device.

4. In the Passphrase field, type the phrase that will be used to generate the keys. The phrase can be between one (1) and 32 characters. You can use any alphanumeric characters, but no spaces or special characters are allowed.

5. Click the Generate Keys button. The system automatically generates one set of keys, and displays those keys in the boxes at the bottom of the screen.



Security Level: WPA-PSK TKIP

To set the Gateway’s wireless security level to WPA-PSK TKIP:

1. In the drop-down menu, highlight the entry WPA-PSK TKIP.

2. Click Next. The system displays theWireless WPA Configurationwindow.

3. At the Shared Key field, type the key that the system will use to generate a dynamic encryption key for Gateway security. Press TAB to move to the next field.Note: You can use any alphanumeric characters, but no spaces or special characters are allowed. The Shared Key must be a minimum of ten (10) characters.

4. At the Group Key Renewal field, type the length of time (in seconds) between changes to the key. The minimum time value is 30.



Security Level: WPA-PSK AES

To set the Gateway’s wireless security level to WPA-PSK AES:

1. In the drop-down menu, highlight the entry WPA-PSK AES.

2. Click Next. The system displays theWireless WPA Configurationwindow.

3. At the Shared Key field, type the key that the system will use to generate a dynamic encryption key for Gateway security. Press TAB to move to the next field.Note: You can use any alphanumeric characters, but no spaces or special characters are allowed. The Shared Key must be a minimum of ten (10) characters.

4. At the Group Key Renewal field, type the length of time (in seconds) between changes to the key. The minimum time value is 30.


Finishing up the Wireless Configuration

When you have completed configuring the specific security settings, click Next to display the Wireless Filter Configuration window. At the Wireless Filter Configuration window:

1. At the Wireless Filter field: a. Click Enable to enable wireless

filtering. b. Click Disable to disable wireless

filtering. This setting lets all devices access the Gateway.

2. If wireless filtering is enabled, at the Filter Mode field:a. Click Allow to permits access to

all the MAC addresses entered in the table.

b. Click Deny to restrict Gateway access to all the MAC addresses entered in the table.


3. In the MAC Address fields, type the MAC address next to each device that is either allowed or restricted access to the Gateway. The permission or restriction is based on the setting of the Filter Mode field.

4. When you have completed entering the information, click Next to display the Wireless Options Configuration window. All of the fields on this window are optional. a. To define a Data Transfer Rate when a particular wireless client is not able to auto-negotiate a

connection to the Gateway, use the drop-down menu to select a data transfer rate to a specific data rate, such as 11 Mbps for 802.11b wireless clients.

b. To define a RTS/CTS Thresholdfor a group of wireless clients that may experience difficulty communicating with the Gateway without interrupting each other’s communications, set the RTS/CTS threshold to a higher number. This lets each client communicate with the Gateway for a longer period before the priority is switched to another wireless client needing transmit data.

c. To improve reliability in an excessively “noisy” wireless environment if changing channels does not provide significant enough improvement, set the Fragmentation Threshold lower.

d. To ensure that all wireless clients can access your network, set the Preamble field to Long, which is the default.

e. To allow both 802.11b and 802.11g clients to connect to the router, set the Station Environment Compatibility field to Mixed 802.11b/g stations (the default).

5. If you specify settings for these options, but wish to remove them, click Restore Default Values. The system responds by restoring all the advanced features on this page to the previous settings.

6. Click Next to display the Wireless Wizard Finish window.


7. At theWireless Wizard Finish window:a. Click Finish to record the changes. The Gateway Setup Wizard displays the Finish window.

Proceed to Step 6: Completing the Gateway Setup Wizard. b. Click Cancel if you have defined information on the screen that you do not want recorded on the

system. c. Click Back to return to the previous screen.

Note: If you are changing existing wireless network settings, the system displays a window similar to that shown below.

1. Click Reboot. The system displays the System Reboot window with the message: Press the button below to reboot your Gateway.

2. Click Reboot. The system displays a message similar that below.The Gateway is now rebooting.

NOTE:

Please wait 42 seconds for your Gateway to refresh.

3. The system reboots, then automatically displays the Administrator’s Network Home Page.


Step 6: Completing the Gateway Setup WizardWhen you click Finish at the Gateway Setup Wizard window, the window below displays. The text lets you know that you have completed the basic configuration steps required to use the Gateway. Click theFinish button to exit the Gateway Setup Wizard.

Clicking Finish a second time displays the window below.

The text describes the organization of the Gateway’s network software and the functionality available.


• Click Surf Now to proceed to the Internet.

• Click Continue to familiarize yourself with the Gateway’s software and features.

Where do I go from here?Because the Gateway lets you customize many of its features based on your network users, we find it most effective to:

• Familiarize yourself with the Gateway’s network software and its capabilities.• Customize your home network, including users and devices. • Configure the Gateway’s advanced features.

That is the order we use for the rest of this manual. We recommend that you continue with the next chapter, Customizing Your Network.

5. Customizing Your NetworkWhen you completed the steps in the last chapter, Configuring the Gateway’s Basic Features, you set up the information required for your computer to access the Internet using the Gateway and specific information about your Gateway. In this chapter you’ll build on all of the configuration steps you’ve already completed. You’ve laid the groundwork for your network, now you’re going to refine it.This chapter tells you how to let users and additional equipment access your network and the Internet. Using the steps in this chapter, you will:

�� Establish your network users and define how they can use the network.

�� Attach additional devices to the network, such as printers.

�� Customize the appearance of the Gateway software.

Getting Started When you clicked Finish at the final Gateway Setup Wizard window, the window below displays.

The text briefly describes additional steps that you can perform regarding:

• Users

• Devices

• The Gateway Since you want to take full advantage of your network, you’ll have to perform these steps; however, the Gateway is ready for the only user currently defined (you!) to access the Internet. Clicking Continue displays the following screen. Throughout this manual, we’ll refer to this as the Network Home Page.


Notice the three icons at the top of the screen. These icons identify the three sections of the network that you will configure next. Clicking on the icons let you access the specific functions on the Gateway that were designed to easily let you define and maintain information about your network users, the devices attached to your network, and the Gateway.

Notice the Log Out field in the Menu Bar identifies the user who is currently logged in to the system. If you are not logged in to the system as the Administrator, do that now. You must be logged in as the Administrator to complete these tasks.


Configuring Network Users Clicking on the Users icon in the Menu Bar displays the User Profiles screen. You’ll use this window to add and maintain your network users. The text at the top provides general information about how to perform those tasks and how to require users to login before they can access the Internet. At the bottom of the window, a User Summary appears that lists each user currently logged into the system.

These functions provide access to user profiles and the User Profile Wizard. This wizard guides you through the steps required to set up and configure individual user profiles. After your users are added to the system and configured, you’ll use this option to view and maintain user profiles.

Step 1: Enabling User Profiling User Profiling is the Gateway function that requires users on your network to Log In to the system before accessing the Internet. The Log In functionality also provides the ability for content filtering based on assigned user profiles. To enable user profiling, check the box labeled Enable User Profiling. Note: To use the Gateway’s content filtering option, you must enable the User Profiling option.


Step 2: Adding Users to the NetworkNetwork security is one of the Gateway’s strongest features — it restricts the ability of unauthorized users to access your network. Using the Gateway software, you must identify the authorized network users so that the Gateway lets them access your network and the Internet. To add a network user:1. At the Users Profile window, click the Add New User icon to activate the User Setup Wizard and

display the Profile User Information window.

2. Assign the Username and password. a. At the Username field, type the username that will identify this network user to the Gateway. b. At the Password field, type the password that this user must enter at the login window to gain

access to the network. Note: Although using a password is not required, we recommend that you use password protection for security purposes

c. At the Confirm field, re-type the password exactly as entered above. d. When you have completed entering the information on this window:

i. Click Finish to complete the user profile and accept the defaults for configuration of the user currently being defined. The User Profiles window re-appears, with the newly defined network listed in the User Summary at the bottom of the screen.

ii. Click Next to continue using the User Setup Wizard and display the Profile Content Filtering window.


Step 3: Assigning Profile Content Filtering As we discussed earlier, the Gateway provides a content filter that lets you block individual users fromaccessing undesirable Web sites. You can define the content filtering differently for each user.

Note: Content filtering restricts access to undesirable Web sites and Web content. The Enable User Profiling option must be selected on the User Profiles window for the content filtering option to be operational. To see additional information about content filtering, click the Learn More icon. To define the type of Internet content that this user can access. 1. Click the button associated with the intended content filtering for this user.

a. If this user can access all Internet content without restrictions and the Gateway will not track this user’s activity, click Disable Local Content Filtering. Click next to proceed to Step 4: Assigning Profile Configuration Access.

b. If this user can only access specific Web addresses or addresses containing specified word entries defined in the Website word/name table, click Allow access only to website addresses containing the following words. Proceed to step 2.

c. If this user is denied access to all Web addresses specified, as well as addresses that contain any words specified in the Website word/name table, click Deny all access to website addresses containing the following words. Proceed to step 2.

2. In the box under the Website word/name table, type the intended word or criteria, then click Add Entry. The system adds the word or Web address to the Website word/name table, using the criteria selected by the field (deny or allow). Note: You can modify or delete the entries in the Website word/name table any time by clicking either Edit or Delete next to the corresponding word or Web address.

3. When you have completed entering the information on this screen, click Next to display the Profile Configuration Access window.


Step 4: Assigning Profile Configuration Access This function lets you control the Gateway features and functions available to this network user.

To define the Profile Configuration Access: 1. Click the button associated with the restrictions and/or privileges assigned for this user.

a. If this user can access the Internet and all of the configuration tools on the Gateway, click Administrator.

b. If this user can access the Internet and the Gateway’s commonly used tools for gamers, including Port Configuration and DMZ, click Gamer.

c. If this user can access the Internet but not any of the Gateway’s configuration settings, click Web Surfer.

2. Click Next to display the Profile Time Setting window.


Step 5: Configuring Profile Time SettingsThe Gateway uses Profile time settings to limit:

• The user’s ability to access the Internet during certain times of the day or night. To use the time of day restrictions, you must have the Time Client enabled. Please see Configuring your Time Zone for additional information.

• The amount of time the user can remain logged on to the Internet without Web surfing activity (also known as Idle Time).

To assign profile time settings: 1. Click the button associated with one of the fields below.

a. If this user can access the Internet at any time of the day or night, click No time of day restrictions.

b. If this user can only access the Internet during a specific time range, click Only allowed from, then set the time range in the drop-down menus to the right. Be sure to specify both the from and until times the user can access the Internet.

2. Assign the number of minutes a user’s system can remain idle before they are automatically logged out from the web.a. If the Gateway is to never automatically Log Out this user from the Internet, click Infinite Time. b. If the Gateway is to automatically Log Out this user from the Internet after being idle for a

specific number of minutes, click Minutes, then type the number of minutes in the box. 3. Click Next to display the Associated Computer/Connected Device window.


Step 6: Associating Computers/Connected DevicesThe Gateway lets you simplify the login process for users who consistently use a particular computer to surf the Internet. Using the Associated Computer/Connected Device feature, you can instruct the Gateway to automatically log a particular user into the Gateway with their username and password when they access the Internet from the specified computer.

To associate computers with profiles:1. Use the drop-down menu to select the appropriate entry.

a. If the user can login from any device on the network, click None.b. If the user can login from a specific device, highlight the device in the list. All computers and

devices currently on the network, powered on, and detected by the Gateway are displayed in the computer list.

2. Click Next to display the Customized Profile Icon window.


Step 7: Customizing the Profile IconThe Gateway uses icons to identify the users logged in to your system. The icons appear in the navigation pane of the User Profiles window. You can customize the color of this icon using the Customized Profile Icon window.

To assign a customized color for the icon:1. Use the drop-down menu to select a color by name, or 2. Type the pound sign (#), followed by a numeric color value in the box next to the color drop-down

menu. The number is based on RGB (Red Green Blue) values. For example, the color red is represented by the value ff0000, green is represented by the value 00ff00, and blue is represented by the value 0000ff. Note: If you enter a numeric value for the color, the # must appear as the first character.

3. Click Finish to display the User Profile window. The newly created icon displays in the navigation pane and the newly defined network user appears in the User Summary list.


Maintaining Network Users After your home network is up and running, you’ll eventually have to:

• Change the configuration settings for users previously defined on your network. • Delete users that were previously defined to use your network.

You’ll return to this window to perform those tasks. Don’t forget — you must be logged in as the Administrator to use these functions.

Editing Existing UsersTo edit an existing user profile:1. At the User Profile window, click the icon in the navigation pane that corresponds to the user whose

profile you want to edit. This displays the Profile Monitor window.

2. Click Edit Profile to display the Profile Content Filtering window. The navigation pane now displays the User Setup list.

3. Click on any item in the User Setup list to display the appropriate window. Use the instructions discussed in the section Adding Users to the Network to make any necessary changes.

4. When you have completed making all the changes, click Finish.

Deleting Existing Users The Gateway provides two ways to delete an existing user. At the User Profile window:1. Click the Delete button that appears to the right of the intended entry in the User Summary. The

system simply refreshes the window, eliminating the deleted user from the list. 2. Click the icon in the navigation pane that corresponds to the user whose profile you want to delete.

This displays the Profile Monitor window. Click the button Delete User. The system automatically deletes the information associated with the selected user, then returns to the User Profile window.

All of the information associated with the selected user is eliminated from the system. The user can no longer access the Gateway or any of its functions.


Viewing User LogsThe Gateway provides an easy way for you to examine the activities of your network users. These User Logs include time-stamped information about the functions and features used by your network users, as well as Internet access activities. The content of the User Logs, along with the many other logs kept by the Gateway, are discussed in the chapter Monitoring the Gateway’s Health, in the section User Access. To view user logs:1. At the User Profile window, click the icon in the navigation pane that corresponds to the user whose

profile you want to edit. This displays the Profile Monitor window. 2. Click the button View User Log to display the Current Log Entries window. This window displays

all of the Log Information associated with the selected user.

3. When you have completed viewing the information, click Back to return to the previous window.


Viewing Network Device InformationClicking the Devices icon at the top of the screen displays the Connected Devices window. Using this window, you can view information about the hardware devices attached to your network. These devices may include computers, printers, gaming consoles, or many other devices.

The text at the top provides general information about the information available through this function. The two additional sections display specific information and the navigation also includes icons, each representing one of the attached devices.

• Connected Devices — provides the number of devices attached to the network, and the number of those devices using DHCP.

• Connected Devices Summary — provides a detailed list of the attached devices, their host computer, and their assigned IP Address.

To view more specific information about the attached devices and their connections: 1. Select the intended device by:

a. Clicking on the appropriate link in the Connected Devices Summary, or b. Clicking on the appropriate icon in the navigation pane.

2. The following window displays, with the information reflecting only the selected device. The information includes:• General information, such as the host name and the physical address of the attached device. • Network information, including the domain name, the IP Address, how the device is connected

to the Gateway, and enables you to view the shared files designated on the device.


3. To view information about this device’s shared files, click on the link View. The system displays a window similar to that shown below. To view the shared files, double-click on the icon the same as you would if you were using Windows File Manager or an Explorer window.


Customizing the Gateway’s DisplayThe Gateway provides several functions that you can use to control how your Gateway networking software appears on the screen. You can customize the colors used to display the software on the screen and the Gateway’s time zone settings. At the Gateway Options screen, click the Customize icon to display the Customized Settings window.

Customizing the Color PaletteThis feature lets you customize the appearance of the Gateway’s software program. You’ll use the same technique to select the colors as when you customized user’s icons (Step 7: Customizing the Profile Icon), but, instead, you’ll be specifying colors for parts of the screen.

At the Customized Settings window, click the Color Palette icon to display the Customized Colorswindow.


Defining Custom Colors To define your own color palette for the Gateway software, at each field, use either the drop-down menus or the input fields to select the colors you want your Gateway software to display. Again, the values for the input field are RGB-based. The fields are defined below.

Color Description

Background Use this option to change the color of the background used to display the Gateway software screens.

Users Use this option to change the color of the heading bars on the screens used when you select the Users icon on the Menu Bar.

Devices Use this option to change the color of the heading bars on the screens used when you select the Devices icon on the Menu Bar.

Gateway Use this option to change the color of the heading bars on the screens used when you select the Gateway icon on the Menu Bar.

Removing Custom Color SettingsTo remove all previously-defined color customization specified using this function, click Reset System Default Colors. This automatically resets all user-defined system color schemes to the factory settings.Click Apply.

Resetting the Time ZoneAll of the information provided on this screen was established using the Gateway Setup Wizard in the chapter Configuring the Gateway’s Basic Features. Please see the section Step 3: Configuring your Time Zone for further information about using this feature.

Rebooting the System During the configuration process, you have rebooted the system many times. However, now that you have configured your system, you need to understand about rebooting your system. There are two methods of rebooting the Gateway.

• Turning the Gateway off, then on, reboots the system without losing any saved customization information on your network.

• Rebooting the Gateway by clicking the Reboot icon produces different results, depending on how you are logged in to the system.


Rebooting without Losing Information

When you are logged in as a user, clicking the Reboot icon, regardless of where you are located within the system, displays the System Reboot window shown below. Simply click the Reboot button, then wait for the system to display informational messages about its progress.

Resetting to Factory Defaults

When you are logged in as an Administrator, clicking the Reboot icon, regardless of where you are located within the system, displays a different System Reboot window — this one offers you the option of intentionally resetting all of the customized information to the factory default settings. You can use the reset function to recover the factory default settings, for example, when:

• A custom configuration didn’t go as planned.• When a new configuration is desired.• When the Gateway does not appear to be working properly.

This option resets all custom settings, users, and passwords on your Gateway. You must be logged on as the Administrator to use this option.


To reboot or reset factory defaults on the Gateway:1. At the Administrator’s Network Home Page, click the Reboot icon to display the System Reboot

window. 2. Specify the reset option:

a. To reset all software settings to the factory defaults, click the checkbox labeled Reset to Factory Defaults.

b. To reboot the Gateway, but keep the customization information, make sure the checkbox is empty.

3. Click Reboot. If you specified to reset the Gateway to the factory settings, the system displays the warning window below.

a. If you are sure that you want to reset the software, click the Reset to Factory Defaults button. b. If you do not want to reset the software, click Cancel.

4. If you are not logged in as an Administrator, the system displays the following screen.


5. Type your user name and password, then click OK to continue. 6. The system displays a message similar to that shown below.

The Gateway is now rebooting.

NOTE:


The system reboots, then automatically displays the Administrator’s Network Home Page.

6. Using the Gateway’s Advanced Features

In the last chapter, you customized your Gateway network. You setup the users authorized to access your network and how they will access it, including the features and functions that they can use. In this chapter you’ll build on all of the configuration steps you’ve already completed. We won’t follow the any particular sequence, since you can use these functions in any order. You must be logged in as the Administrator to use these function.You’ll access the advanced features through the Gateway icon on the Menu Bar. Some of the features, such as the Security, use the same or very similar screens and functions as were used by the Gateway Setup Wizard. We won’t duplicate that information here. Instead, we’ll direct you to the previous documentation. Your Internet Service Provider (ISP) will use most of the Gateway’s advanced functions to provide Technical Support for your network. Most of these functions require specific information and guidance from your ISP. Others require at least a mid-level understanding of networking principles. These features provide configuration flexibility for advanced users.

Some of the features described in this chapter can severely degrade or cripple your system or its communication with the Internet. If a feature identifies the need for information or guidance from your ISP do not continue without that information.


Configuring Your Home Network Click on the Home Network icon in the navigation pane to display the window below. The text describes specific information about your home network such as hostname, IP Address, etc.

.

Home Network Advanced Settings Clicking the Advanced Settings button displays the Advanced Home Networking window. The functions available here let you view and configure specific information about your home network.


Option Description

Configure the Local SpeedStream Gateway IP Network

Define a unique range for assigning IP Addresses in your Home Network. We supply a pre-defined set of ranges that you can select. Note: With the guidance of your ISP, advanced users can also define custom settings for their network. The custom settings function is not described here, since your ISP will provide the necessary information.

Configure the Local SpeedStream Gateway Server Ports

Specify the ports used by common applications such as HTTP, FTP, and Telnet.Note: This feature is not described here, since your ISP will provide the necessary information.

Configure the Local SpeedStream Gateway LAN/WAN Port

Configure Ethernet port #4 as either a LAN (network) port or as a WAN (Internet connection) port. The default is LAN. Note: This feature is not described here, since your ISP will provide the necessary information.

Configure the Local SpeedStream Gateway Wireless Network

Configure the wireless equipment in your Gateway.

Configure the UPnP Settings

Configure the UPnP technology used by your computer. UPnP lets the Gateway communicate directly with certain Windows operating systems.


Configuring the Local SpeedStream Gateway IP NetworkThe Gateway provides the flexibility to use different ranges of IP Addresses. Dynamic Host Configuration Protocol (DHCP) lets computers obtain either permanent or temporary IP Addresses from a central server. The DHCP Server, which resides in the Gateway, assigns these addresses. At the Advanced Home Networking window, click Configure the Local SpeedStream Gateway IP Network to display the following window.

To select a pre-defined IP Address used by your home network: 1. Click the button next to the intended address. Be sure to select an IP address range that is not in

conflict with any existing devices. 2. Click Save Settings. 3. The system automatically resets your network’s IP Address and displays the message below.

4. Click Reboot. The system displays the System Reboot window with the message:

Press the button below to reboot your Gateway.

5. Click Reboot. The system displays a message similar that below.The Gateway is now rebooting.

NOTE:


The system reboots, then automatically displays the Administrator’s Network Home Page.


Configuring the Local SpeedStream Gateway Wireless NetworkConfigure the Gateway’s wireless network using this option. The wireless settings on the Gateway must match those of any wireless clients on your network. At the Advanced Home Networking window, click Configure the Local SpeedStream Gateway Wireless Network to display the following window.

You defined the information provided on this screen using the Gateway Setup Wizard in the chapter Configuring the Gateway’s Basic Features. Clicking the Begin Wireless Wizard button at the bottom of the screen starts the same Wireless Network Wizard used in the section Step 4: Configuring your Wireless Network. You’ll use the same methods to change the previously defined information. Please refer to that section for further instruction on using the Wireless Network Wizard.


Configuring UPnP SettingsThe Gateway uses Microsoft’s Universal Plug and Play (UPnP) technology to provide direct communication with certain Windows operating systems. This lets the Gateway and the operating system trade information about the special needs of certain applications (such as messaging programs and interactive games), and provide information about other devices on the network. This communication ability greatly reduces the amount of manual configuration required to use new applications and devices.Only certain versions of Windows XP and computers support the UPnP function. Before configuring this option, make sure that UPnP is installed on your computer and enabled. Use the following procedure to install UPnP components.

Verifying UPnP Functionality

1. At the Windows screen, click Start > Settings > Control Panel.

2. At the Windows Control Panel, click Add or Remove Programs > Add/Remove Windows Components. The Windows Components Wizardwindow displays, similar to that shown.

3. Click Networking Services, then clickDetails to display the Networking Services window.

4. Highlight the entry Universal Plug and Play, then click OK. The system installs the UPnP components automatically.

5. When you have completed the installation, go to My Network Places.An additional icon should appear labeled Residential Gateway Device.

6. Double-click the icon. The Gateway automatically opens another Web page for UPnP functions. The system can now provide NAT functionality. This functionality lets the Gateway create virtual servers automatically when it detects that the computer running Internet applications requires this configuration.


Configuring UPnP on the Gateway

At the Advanced Home Networking window, click Configure the Universal Plug and Play Settings todisplay the following window.

1. At the center of the screen, select one of the following: a. Click Disable UPnP to prevent the Gateway from using the UPnP feature to communicate with

other devices or your operating system. You can also disable this feature if your operating system does not support UPnP.

b. Click Enable Discovery and Advertisement only (SSDP) to permit the Gateway to sends information only about newly detected hardware devices. No information concerning software applications or services is transmitted.

c. Click Enable full Internet Gateway Device (IGD) support to let the Gateway communicate freely with computers on the network about new devices, software applications, and services, as needed,to ensure that they are working with as minimal manual configuration as required.

2. Under the Options heading, click one of the following: a. Click Enable Access Logging to have the Gateway log all UPnP transactions to the system log.b. Click Read Only Mode to let the Gateway read configuration information from a device, but not

modify the device configuration.3. Click Apply. The system automatically saves the information and displays the Your settings have been

saved… window. 4. Click Reboot. The Gateway completes the reboot process, then displays the Administrator’s Network

Home Page.


Configuring Gateway Security Clicking the Security icon in the navigation pane displays the Security Options window.

Security Functions

Option Description

Firewall Settings DSL and cable Internet services are always available, which make them more vulnerable to attacks from the outside. A Firewall is a software program that protects against these attacks.

Admin Password For security reasons, you’ll want to occasionally change the Administrator’s password. You must have Administrator rights to perform this function.

Address Translation The Gateway’s Address Translation feature lets your network computers access the Internet and related applications, but “hide” behind a single outward-facing address. Use this feature to increase your Gateway’s security since other Internet users cannot determine the actual source address of your network’s computers.


Configuring Firewall SettingsDSL and cable Internet services are always available, which make them more vulnerable to attacks from the outside. A Firewall is a software program that protects against these attacks. The Firewall was designed specifically to control access to the network by examining every data packet that passes through the data lines – regardless of direction – and stops the ones that look unacceptable. The Firewall bases its examination on firewall filter rules. When the Firewall detects a gap in protection, it notifies the network Administrator. At the Security Options window, click Firewall Settings to display the Firewall Settings window.

The text briefly describes that various levels of security are available, depending on your needs and the window functions. The text in the left column describes the type of firewall and functionality, such as Security, then breaks the Security functionality down further into Level, Attack Detection, or IP Filtering. The second column contains checkboxes that immediately show if that Gateway feature is currently turned ON (the box is checked) or OFF the box is empty. The third column contains links that let you quickly access the screens required to configure the associated functionality. You can perform the following functions at this window:

• Click a checked box to quickly turn that function OFF. • Click an empty checkbox to quickly turn that function ON. • Click Configure… to establish or change the settings for the associated function.


At Security, Level, click the Configure… to display the window below. The text on the screen describes the levels of security available and how they protect your system – or not!

Level Description

Off The lowest security level possible – NONE! No attacks from the outside can be detected. We do not recommend this setting.

Low Minimal protection. Internet access is available, and attacks from the outside can be detected and logged to a file.

High Better protection. Provides attack detection and logging, and only lets specific applications or traffic access the Internet.

Custom Protection that you design specific to your requirements using the IP Filtering function.

To configure security settings:

1. At the Select Firewall Level field, click the down arrow to display the drop-down menu.

2. Highlight the level of security for your network. 3. Click Apply to have the system automatically save the information.


Configuring Attack DetectionThe Gateway’s Attack Detection feature catches outside attacks on the network as they happen, and records information about the attack in the Firewall Log. Due to the variety of data that can be sent across the network, the Gateway lets you determine:

• If the feature is to be used, • If used, how the Gateway handles certain types of data transmissions, and • If the Gateway is to record information about those transmissions in the Firewall Log.

You can view the Firewall Log anytime, using the Statistics function discussed in the chapter Monitoring the Gateway’s Health.At the function Security, Attack Detection, click Configure… to display the window below. Due to the amount of data on this window, some of the fields can only be seen by scrolling down.

The text in the left column lists possible types of data that can be transmitted to the Gateway. The second column contains checkboxes that designate if the Gateway is to filter the associated transmission type. The third column contains checkboxes that designate if the Gateway is to log information about the associated transmission type to the Firewall Log. You can specify both filtering and logging for all listed data transmissions or by specific type. The table below describes the types of transmission (or events) that the Gateway can monitor.

Data Transmission Types Description

Same Source and Destination Address

An outside device sends a synchronize (SYN) packet to a host with the same source and destination address (including port) causing the system to hang. When the receiving host responds to the source address in the packet, it ends up just sending it back to itself. This packet can ping-pong back and forth over 200 times (consuming CPU resources) before being discarded.

Broadcast Source Address An outside device sends a ping to your Gateway broadcast address using a forged source address. Responding to these pings can bring your system down with echo replies.


Data Transmission Types Description

LAN Source Address on WAN

An outside device sends a forged source address in an incoming IP packet to block trace back.

Invalid IP Packet Fragment

Fragmented data packets that can bring down your system. IP packets can be fairly large in size. If a link between two hosts transporting a packet can only handle smaller packets, the large packet may be split (or fragmented) into smaller ones. When the packet fragments get to the destination host, they must be re-assembled into the original large packet like pieces of a puzzle. A specially crafted invalid fragment can cause the host to crash.

TCP NULL An IP packet with the protocol field set to TCP but with an all null TCP header and data section. Responding to this attack will bring down your system.

TCP FIN Using TCP FIN, this attack brings down your system by never allowinga data packet to finish transmitting.

TCP XMAS TCP packets with all the flags set, slowing your system to a halt.

Fragmented TCP Packet Fragmented packets that allow an outside user Telnet access to a device on your network.

Fragmented TCP Header TCP packets with only a header and no payload. When the Gateway receives numerous packets in this manner, your system slows and halts.

Fragmented UDP Header Fragmented UDP headers that can bring down a device on your network.

Fragmented ICMP Header Fragmented ICMP headers that can bring down a device on your network.

Inconsistent UDP/IP header lengths

Inconsistent UDP/IP headers that can bring down a device on your network.

Inconsistent IP header lengths

Changes in the IP header that zero the fragment offset field. This istreated as a complete packet when received and cause your system to halt.

To configure the Gateway’s Attack Detection feature:

1. At the field Enable Attack Detection System: a. To use the Attack Detection feature, make sure that the box is checked. b. To ignore outside attacks, make sure that the checkbox is empty. Proceed to step x.

2. Specify the type of filtering: a. To not use the filtering option for any of the types of data transmission listed, make sure that the

checkbox next to the field labeled Filter All is empty. b. To use the filtering option for all of the types of data transmission listed, check the box next to

the field labeled Filter All. c. To use the filtering option for only some of the types of data transmission listed, check the box

labeled Filter next to each transmission type to filter.


3. Specify the type of logging: a. To not use the logging option for any of the types of data transmission listed, make sure that the

checkbox next to the field labeled Filter All is empty. b. To use the logging option for all of the types of data transmission listed, check the box next to the

field labeled Filter All. c. To use the logging option for only some of the types of data transmission listed, check the box

labeled Filter next to each transmission type to filter.4. When you have completed entering the information, click Apply to have the system automatically

save the information.

Configuring IP Filtering When you set your Firewall Security Level to Custom, the Gateway provides a wizard that lets you define the IP filtering options for your system. Using this feature, you can define both inbound and outbound IP filter rules. At the function Security, IP Filtering, click Configure… to display the Firewall IP Filter Configuration Wizard. Note:We recommend that only advanced users use this method to specify the Gateway’s filtering options.

The information in this window is divided into two sections: Inbound IP Filter Rules, and Outbound Filter Rules. The system provides identical information for both, but separates it visually to make it easier to read. Each line in the tables provides detailed information about how the Gateway handled specific situations, based on the IP Filtering Rules currently in effect – either the standard Gateway rules or those that you defined.


Adding a New IP Filter Rule1. Click the button Add New IP Filter Rule displays a window similar to that shown below. The text

provides a brief description of the requirements for customizing the rules, and the warning about clicking Cancel removing your changes.

2. Clicking Next displays the Basic Rule Definition window.

3. Complete the following information.a. At the Rule No. field, type an identifying number, a minimum of one, but up to five (5) digits in

length. You can only use numeric values – no alphabetic or special characters are allowed. This is a required field.

b. Using the Access field’s drop-down menu, highlight how the Gateway is to handle traffic that matches the criteria of this filtering rule. This is a required field.

• Select Permit if the traffic is to proceed. • Select Deny if the traffic is not allowed to continue through the Gateway.


c. Using the Direction field’s drop-down menu, the direction in which the Gateway traffic must be heading to meet this rule. This is a required field.

• Inbound traffic is moving to the Gateway. • Outbound traffic is flowing from the Gateway.

d. At the field Disable stateful inspection for packets matching this rule: • Click the checkbox to disable the monitoring of the state of the connection for matching

packets. • Leave the checkbox empty to enable the monitoring of the state of the connection for

matching packets. e. At the field Inspect packets matching this rule only if they arrived on a LAN source interface:

• Click the checkbox to enable the monitoring of only packets that were transmitted from the LAN.

• Leave the checkbox empty to disable the monitoring of only packets that were transmitted from the LAN.

f. At the field Create a log entry for packets matching this rule: • Click the checkbox to have the system create a log entry for each packet that matches the

rule. • Leave the checkbox empty to disable the system from creating a log entry for each packet

that matches the rule.4. When you have completed all of the fields on this screen, click Next to display the Source &

Destination Definition window.

5. At the Source & Destination Definition window, you’ll define the same fields for each of the following:

• On the left, where the data packet came from (its source).• On the right, where the data packet is intended to travel (its destination).

Complete the following fields. All of the fields are required. a. For each Network Interface field, use the drop-down menu to select the network connection that:

• On the left, is the source of the packet, then • On the right, is the destination of the packet.


b. At the IP Address fields on the left:• Click the button labeled Any IP Address if the data packet can be transmitted from any

source. • Click the button labeled This IP Address if the data packet can only be transmitted from

the IP Address assigned in the next step. c. At the Address field, type the IP Address of the data packet’s source. d. At the Netmask field:

• Type a netmask in the Netmask field. • Select or Host to use your Gateway’s netmask as the source netmask.

e. At the IP Address fields on the right, repeat the entries reflecting the destination of the data packet traffic.

6. When you have completed all of the fields on this screen, click Next to display the ProtocolDefinition window.

7. At the Protocol Definition window, you’ll define the type of packets filtered either by the protocol name or its identifying number.a. To select the protocol by its assigned name, use the drop-down menu at the Select by Name field

to select the intended protocol. • Highlight Any Protocol if the data packet sent by any protocol matches the remaining

criteria for this rule. click Next to display the Rule Finished window. • Highlight TCP if a data packet sent by the Transmission Control Protocol (TCP) matches

the remaining criteria for this rule. Click Next to display the TCP/UDP Options window.• Highlight UDP if a data packet sent by the User Datagram Protocol (UDP) matches the

remaining criteria for this rule. Click Next to display the TCP/UDP Options window.• Highlight ICMP if a data packet sent by the Internet Control Message Protocol (ICMP)

matches the remaining criteria for this rule. Click Next to display the ICMP Optionswindow.

• Highlight GRE if a data packet sent by the Generic Routing Encapsulation (GRE) protocol matches the remaining criteria for this rule. Click Next to display the Rule Finishedwindow.

b. To select the protocol using a number, in the Select by Number field, type the identifying number assigned to the protocol.


8. When you have completed all of the fields on this screen, click Next to display the Rule Finishedwindow. The bottom of the screen displays the Rule No. that identifies the rule just created, and, in the subsequent fields in the row, the criteria defined for that rule.

9. Click Finish to have the system save the IP filtering rules just defined.

Configuring TCP/UDP Options

At the Protocol Definitions window, if you selected either TCP or UDP as the protocol transmitting the data packet, clicking Next displays the TCP/UDP Options window. The fields on this screen are designed to further define specific information about the TCP or UDP transmission.

Similar to the Source & Destination Definition window, you’ll define the same fields for each of the following:

• The fields at the top, the Source Port (the system port that is the source of the data packet).• Directly underneath, the Destination Port (the system port that is the target for the data packet).


At the TCP/UDP Options window:

1. At the Source Port Operator field, use the drop-down menu to select one of the following designated system ports. a. Highlight Any if any system port is acceptable as the source port for the data packet that matches

the remaining criteria for this rule.b. Highlight less than or equal to if a system port less-than or equal-to the numeric value in the Port

1 field is acceptable as the source port. Be sure to provide a value in the Port 1 field.c. Highlight equal to if a system port equal to the numeric value in the Port 1 field is acceptable as

the source port. Be sure to provide appropriate value in the Port 1 field.d. Highlight greater than or equal to if a system greater-than or equal-to the numeric value in the

Port 1 field is acceptable as the source port. Be sure to provide the appropriate value in the Port 1field.

e. Highlight range if any system port between the value of the entry in the Port 1 field and the value in the Port 2 field is acceptable as the source port. Be sure to provide appropriate values in the Port 1 and Port 2 fields.

2. At the Destination Port Operator field, repeat the entries reflecting the system port that is the targeted destination of the data packet traffic.

3. To have the Gateway automatically prevent the blocking of synchronization packets for pre-existing sessions, check the box next to the field labeled Check TCP syn packets.

4. When you have completed all of the fields on this screen, click Next to display the Rule Finishedwindow.


Configuring ICMP Options

At the Protocol Definitions window, if you selected ICMP as the protocol transmitting the data packet, clicking Next displays the ICMP Options window. The fields on this screen are designed to further define specific criteria about the ICMP transmission.

At the ICMP Options window:

1. Define the type of filtering to be performed for data packets transmitted by the ICMP protocol.a. To use only specific filtering for ICMP transmissions, check the box associated with the intended

filter type. b. To not use specific filtering for ICMP transmissions, make sure that the checkbox associated with

the filter type is empty. c. To use all of the filtering available on ICMP data transmissions, check the box next to the field

labeled All Types. 2. When you have completed entering the information, click Next to display the Rule Finished window.


Cloning Rule Definitions

When you decide to customize the IP Filter Rules, the Gateway makes it easy for you to customize IP Filter Rules using the Cloning function. Using this function, you can copy (clone) either existing IP Filter Rules that are designated as High or Low Level rules, then modify those rules to meet your needs. Note: Cloning IP Filter Rules results in the removal of all previously defined IP Filter Rules. The system automatically discards the old rules from the Rule Definition, and replaces them with the newly cloned rules.At the Firewall IP Filter Configuration Wizard window, clicking the button Clone IP Filter Ruledisplays a screen similar to that shown below.

To clone IP filter rules:

1. At the Firewall IP Filter Configuration Wizard window, at the field Select preconfigured firewall level for cloning, use the drop-down menu to highlight the appropriate entry. a. Highlight Low to copy a low security level IP Filter Rule. b. Highlight High to copy a high security level IP Filter Rule.

2. Click Apply to display the Firewall IP Filter Configuration Wizard window, with the selected rule set showing in the Rule Definition table.

3. Use the IP Filter Configuration Wizard to modify the new rule as necessary.


Configuring the Firewall DMZUsing the Gateway’s DMZ feature, you can configure specific computers on your network to bypass the Firewall and access the Internet directly. We call it Demilitarized Zone (DMZ) since it provides a special level of unrestricted access, leaving your Gateway (and, therefore, your network) exposed to the Internet without the protection of a firewall. Primarily used for network or Internet gaming, you can configure either temporary or permanent DMZ access. You assign the computer to be used as the DMZ computer/host.At the Firewall Settings window, under the heading Gaming, click Configure… next to the label DMZ. The system displays the Firewall DMZ Configuration window.

To enable and configure the DMZ:

1. At the Firewall DMZ Configuration window, configure the DMZ usage by clicking the button associated with the appropriate field for your system. a. To ensure that the computer systems on your network use the Gateway’s firewall all of the time,

click the button labeled Disable DMZ.

b. To ensure that the firewall is only disabled when the system is connected to a specific IP Address: i. Click the button labeled Enable DMZ with this Host IP Address, thenii. Type the IP Address in the field on the right.

c. To ensure that the firewall is only disabled when the system is connected to a through a specific host system: i. Click the button labeled Enable DMZ with this Host IP Address, thenii. Use the drop-down menu to highlight the intended host computer. Type the IP Address in the

field on the right.2. Specify the length of time that the DMZ can be used by clicking the button associated with the

appropriate field for your system.a. To let the computers on your network use the DMZ all of the time, click the button labeled Make

Settings Permanent. The DMZ settings will remain in effect until the network Administrator returns to this screen to change the settings.


b. To let the computers on your network use the DMZ for only a specific length of time: i. Click the button labeled Make Settings Last for, thenii. Type the length of time (in minutes) in the field on the right.

3. When you have completed entering the information, click Apply to have the system automatically save the information.

Configuring the Firewall Snooze Control The Gateway’s Snooze feature makes it easy for you to disable the firewall for a specific amount of time, without configuring the DMZ feature. You can use this function to let outside support personnel access your Gateway or network, or to run an application that conflicts with the firewall. Note: We recommend that you only use this function when you require this special level of unrestricted access, since it leaves your Gateway (and, therefore, your network) exposed to the Internet without the protection of a firewall. At the Firewall Settings window, under the heading Support, click Configure… next to the label Firewall Snooze Control to display the Firewall Snooze Control window.

To enable and configure the Gateway’s Snooze Control function:

1. At the Firewall Snooze Control window, click the button associated with the appropriate field for your system. a. To ensure that the Gateway’s firewall is not disabled, click the button labeled Disable Snooze. b. To ensure that the firewall is only disabled for a specific length of time:

i. Click the button labeled Enable Snooze, and set the Snooze time interval to , thenii. Type the length of time (in minutes) in the field on the right.

2. To reset the length of time for a previously enabled snooze control session: a. Click the button labeled Reset the Snooze time interval to, thenb. In the field on the right, type the additional length of time (in minutes) that the firewall is to be

disabled. 3. When you have completed entering the information, click Apply to have the system automatically

save the information.


Resetting the Admin PasswordWhen you used the Gateway Setup Wizard to perform the basic configuration steps, you set up the Administrator’s account and password. You can use this function to change the Administrator’s password any time. You must have Administrator rights to perform this function.At the Security Options window, clicking the Admin Password icon displays the Enter Network Password window. After logging in, the system automatically displays the Administrator’s Network Home Page. This function uses the same windows and process as used in the chapter Configuring the Gateway’s Basic Features. Please refer to the section Step 1: Setting up an Administrator’s Account for further information.

Configuring Address Translation The Gateway’s Address Translation feature lets your network computers access the Internet and related applications, but “hide” behind a single outward-facing address. This increases your Gateway’s security since other Internet users cannot determine the actual source address of your network’s computers. The Gateway provides two methods of hiding your users:

• Address Translation (NAT), an Internet standard that lets a LAN use two (2) sets of IP Addresses: one set for internal traffic and a second set for external traffic.

• Port By-Pass (NAPT), which is only supported by TCP, UDP, and ICMP protocols. NAPT lets many devices connected to the Gateway access the Internet while masking the identification of the internal IP Addresses.

At the Security Options window, clicking the Address Translation icon displays the Address Translation (NAT/NAPT) window.

To enable and configure the Gateway’s address translation feature:

1. At the Address Translation (NAT/NAPT) window, at the field Select Interface, use the drop-down menu to select the connection you currently want to configure.

2. Click the button associated with the appropriate field for your system.a. To disable all address translation for the selected connection:

i. Click Use no address translation. ii. Click Back to return to the previous screen.


b. To enable address translation: i. Click Address Translation (NAT) to use this method of translation. ii. Click Port By-Pass (NAPT) to use this method of translation.

3. Depending on the interface selected:a. Clicking the Configure… link associated with the Address Translation (NAT) field displays the

NAT Address Configuration window. See the section Configuring Address Translation (NAT)for further configuration steps.

b. Clicking the Configure… link associated with the Port By-Pass (NAPT) field displays the Port By-Pass Configuration window. See the section Configuring Port By-Pass (NAPT) for further configuration steps.

4. Clicking Advanced Settings displays the Advanced NAT Configuration window. The text on this window explains the strategy of using both NAT and NAPT technologies, and lets you proceed to the Firewall DMZ Configuration window.

Configuring Address Translation (NAT)

The NAT Address Configuration window appears below.

To configure NAT Address Translation:

1. In the NAT Address field, type the IP Address of the single computer on your network that is to have access to the Internet.

2. When you have completed entering the information, click Apply to have the system automatically save the information.


Configuring Port By-Pass (NAPT)

Many applications require special port access to the Internet to function correctly. Network Address Port Translation (NAPT) lets multiple computers on your home network access to the Internet by translating port addresses to a specific Internet IP Address, while masking their IP Addresses from outside users. Only TCP, UDP, and ICMP protocols support NAPT. The Port By-Pass Configuration window appears below.

Pre-Configured Services The Gateway is configured to automatically use specific services with assigned ports. These services appear in the Available Applications list, on the left. The services and their assigned ports are described below.

Service Name Port ID Description

Telnet 23 Telnet is a program that lets you connect to other computers over the Internet.

FTP 21 File Transfer Protocol (FTP) is used to transfer files in both ASCI and Binary format between local and remote devices.

HTTP 80 Hyper Text Transfer Protocol (HTTP) is the standard method of transferring all types of information over the Internet.

SNMP 161 Signaling Network Management Protocol (SNMP) is used by network management applications to help manage a network.

SMTP 25 Simple Mail Transfer Protocol (SMTP) is used for sending email between servers.

PPTP 1723 Point-to-Point Tunneling Protocol (PPTP) allows VPN (Virtual Private Network) applications.

Domain 53 Domain is used for DNS options.


Assigning Pre-Configured Services To assign a pre-configured service and port:

1. Select the application that is to use the NAPT function. 2. In the Available Applications list, click the intended application (or applications) to move it to the

Enabled Applications list. 3. When you have completed selecting applications, click Back to return to the previous screen.

Adding a Custom PortTo add and configure a custom port:

1. Click Add a custom By-Pass entry to display the Port By-Pass Configuration window’s advanced features that let you configure special port access to the Internet.

2. Assign the service or protocol that is to use the port. a. At the Select service by name field, use the drop-down menu to select the intended service (see

the table of pre-configured services), or b. At the Select protocol field:

i. Use the drop-down menu to select one of the following protocols.TCP

UDP

ICMP

GRE

ii. In the TCP/UDP port(s) field, type the range of UDP or TCP ports in the appropriate boxes.


3. Click the button associated with the appropriate field for your system. a. To redirect all transmissions using the selected service or protocol to your Gateway, click

Redirect selected protocol/service to this router. b. To redirect all transmissions using the selected service or protocol directly to your Gateway, click

Redirect selected protocol/service to IP Address, then type the intended IP Address in the appropriate field.

4. When you have completed entering the information, click Apply to have the system automatically save the information. The system redisplays the same screen with the newly-defined port by-pass added to the table at the center of the screen.

7. Monitoring the Gateway’s Health

In the previous chapters in this manual, we’ve described the tasks of configuring certain aspects of your home network. When the entire configuration is complete, your primary tasks (besides surfing the Internet) will include monitoring the health of the Gateway to ensure that it is operating effectively and efficiently. Using the functions described in this chapter, you’ll learn how to use the tools and how to measure specific aspects of the Gateway’s health. Users and Administrators are able to view the data available on these screens, although users can be restricted from running programs or certain functions, such as resetting the network software to the default factory settings. Clicking on the Gateway Health icon in the navigation pane displays the following window.


Gateway StatisticsThe Gateway’s Statistics features let you examine a variety of statistics regarding the Internet, Home Networking, Security, and Logging. When you call for support, your Internet Service Provider (ISP) will use some of the statistics, such as Internet Statistics and Logging, to diagnose service-related problems with your system. Other statistics, such as the Home Networking Statistics, will be helpful in troubleshooting your network and network security. At the Gateway Health window, click the Statistics icon to display the Gateway Statistics window.

Statistics: InternetInternet statistics are commonly used by your ISP to diagnose service-related issues. Two types of Internet statistics are available: ATM and DSL.

ATM StatisticsYou’ll use this function to view status and statistical information for the WAN-side Asynchronous Transfer Mode (ATM) network connection. WAN-side connection to the service provider is based on an Asynchronous Transfer Mode (ATM) network connection. The Gateway also provides statistical information for each Virtual Circuit (VC) configured under the ATM Adaptation Layer (AAL).


DSL StatisticsThis feature provides status and statistical information for the Digital Subscriber Line (DSL) when the physical WAN-side connection to the ISP uses a DSL line. Statistical information is accumulated over periodic intervals and can be displayed for up to a 24-hour period.

Statistics: Home NetworkingThis feature provides statistical information about the interfaces connected to your Gateway. Statistics are available for each physical interface connected to the Gateway, including Ethernet, USB, and Wireless.

Ethernet StatisticsThis feature provides status and statistical information for LAN-side Ethernet connectivity. Pay special attention to the status (up or down) reported for each Ethernet port to verify that each cable is connected properly and detected by the Gateway.


USB StatisticsThis feature provides status and statistical information status and statistical information for LAN-side USB connectivity. Pay special attention to the status (up or down) reported for each USB port to verify that each cable is connected properly and detected by the Gateway.

Wireless StatisticsThis feature provides status and statistical information for your wireless network. Pay special attention to the status (up or down) reported for the wireless connection to verify that the wireless connection is properly configured and detected by the Gateway.


LoggingThe Gateway provides extensive activity logs for advanced troubleshooting and administrative use. The following types of logs are available: System, Firewall, and User Access.

System Logging

System logging displays Gateway status, user login, interfaces accessed, etc. • You determine the type of activity included in the display using checkboxes at the bottom of the

window. After making changes to the boxes, click Apply. The window refreshes, displaying the newly defined data.

• You can clear the contents of the system log or save the content to a text file using the appropriate buttons, Clear Log or Save Log.

Firewall Logging

The Gateway records all attempts to access data through the firewall, both failures and successes. Firewall log entries are defined on the Firewall Settings Configuration window found under the Security menu.


User Access Logging

The Gateway records all activity related to users logging in or out of the Gateway. Both successful and unsuccessful attempts are recorded, by username.


DiagnosticsThe Gateway provides diagnostic tests and data for each interface. Your ISP’s technical support usually requests this information to assist in troubleshooting. At the Gateway Health Monitoring window, click the Diagnostics icon to display the Diagnostics window.

To use the Diagnostics feature:1. At the Diagnostics window, select a connection to test from the Connection to Test drop-down menu.

Note: You must scroll all the way to the bottom of this window to display this drop-down menu.

2. Click Run Diagnostics. The system displays the results in a set of tables, as shown below. Pay special attention to any tests that report a failing condition and check the connections for these interfaces before running the diagnostics again.

A.TroubleshootingThis chapter covers some common problems that may be encountered while using the Wireless DSL Gateway and some possible solutions to them. If you follow the suggested steps and the Gateway still does not function properly, contact your Internet Service Provider or Technical Support for assistance.

General Issues

Problem: Can't connect to the Gateway to configure it.

Solution: Verify that:• The Gateway is properly installed, connections are OK, and it is powered ON.

Check the LEDs for Ethernet or USB port status.• Your computer and the Gateway are on the same network segment.

If your computer is set to "Obtain an IP Address automatically" (DHCP client), restart your computer.

Internet Access

Problem: When I enter a Web site address or IP address I get a time out error.

Solution: A number of things could be causing this error. Try the following troubleshooting steps.Verify that other computers work. If they do, ensure that your computer’s IP settings are correct. If using a fixed (static) IP address, check the network mask, default Gateway and DNS settings as well as the IP address.If the computers are configured correctly, but still not working, check the Gateway. Ensure that it is connected and on. Connect to it and check its settings. (If you cannot connect to it, check the Ethernet and power connections.)

Problem: Some applications do not run properly when using the Gateway.

Solution: The Gateway processes the data passing through it, so it is not transparent.• If you are running a supported Windows operating system, ensure that the

UPnP feature is enabled. • If this does not solve the problem or your operating system does not support

UPnP you can use the DMZ function. This should work with almost every application, but:

o It is a security risk, since the firewall is disabled for the DMZ computer.o Only one (1) computer can use this feature.

• A third option is to use the Firewall Snooze Control feature to temporarily disable the firewall to let the application run unimpeded.

©2006, Siemens Subscriber Networks, LLC. All rights reserved. Page-2

Contacting Technical Support

Before contacting technical support, please refer to the previous troubleshooting information.

For issues concerning DSL service or connectivity, contact your Internet Service Provider (ISP) directly.

If you are still unable to resolve the problem, be prepared to provide the following information:• Internet Service Provider and service type (DSL, cable)• Product model number• Date of purchase or installation• Description of problem

Technical Support services are also available via the Internet, e-mail and telephone.

Telephone (972) 852-1000

Fax (972) 852-1001

Email [email protected]

Internet http: //www.siemens.com/subscriber

B.Specifications

Media Interface: RJ-11 DSL WAN connection(5) 10/100Base-T RJ-45 Ethernet LAN connections (Auto-MDI/MDI-X)USB Type B connection DB-9 RS-232 Serial console port

Diagnostic LEDs: Power, Status, Link and Activity for DSL, Ethernet, USB (optional), and Wireless

Management: Intuitive, Web-based management Comprehensive hardware diagnosticsSNMPv1 supportUPnP IGD-NAT traversal supportXML Management Scheme, DSL Forum 2002-281

Security: PAP (RFC 1334), CHAP (RFC 1994)Password AuthenticationAccess Control listStateful Inspection Firewall with Denial of Service (DoS) protectionPre-configured firewall levels for ease of use with “Custom” level for advanced usersFilter on source and/or destination IP addressFilter on transport protocol and/or port numberFirewall logging with Network Time Protocol support and Syslog supportDMZ support and Firewall “Snooze” featureContent filteringICSA compliancy mode

Standards Compliance:

IEEE 802.1d, 802.11g, 802.3, and 802.3uUSB 1.1 (optional)T1.413 issue 2G.992.1 (G.DMT)G.992.2 (G.Lite)

©2006, Siemens Subscriber Networks, LLC. All rights reserved. Page-2

Routing: DHCP server and DNS agentNetwork Address Port Translation (NAPT) Network Address Translation (NAT)Packet filteringRFC 2364 Point-to-Point Protocol over ATM PVCs (PPPoA)RFC 2516 Point-to-Point Protocol over Ethernet (PPPoE)RFC 2684 (formerly 1483) Bridged Ethernet and routed encapsulationRFC 2225 (formerly 1577) Classical IP over ATMPPPoE Relay/BridgingConfigurable PAP and CHAP authenticationTCP/IP with RIP1 and RIP2 or static routing on the LAN and/or WANDynamic DNS SupportIP QoS (depending on configuration)

Bridging: IEEE 802.1.d Transparent Learning Bridge (dynamic learning of up to 255 addresses)RFC 2684 (formerly 1483) Bridged Ethernet over ATM PVCsSpanning Tree support

AAL and ATM Support:

Up to 8 active VCCs across VPI 0-255, VCI 0-65535 address rangeATM Forum UNI3.1/4.0 PVCATM Traffic class: UBR, CBR, VBRnrt, VBRrtOAM F5

Power: 12V power supply included 1000mA max. output

Certifications: FCC Part 15, Class BFCC Part 68UL ListedCE certificationCSAIndustry CanadaWHQL

Siemens Subscriber Network

4849 Alpha Road

Dallas, TX 75244 USA

(972) 852-1000 Tel

(972) 852-1001 Fax

[email protected]

http://www.siemens.com/subscriber

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