securex south africa 2015 lin

37
Synergistic Guarding Support and Labour Relations Danie Schoeman 13 May 2015

Upload: danie-schoeman

Post on 17-Jan-2017

225 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Securex South Africa 2015 lin

Synergistic Guarding Support

and Labour Relations

Danie Schoeman

13 May 2015

Page 2: Securex South Africa 2015 lin

A brave new world or A new world

to be brave in …

Page 3: Securex South Africa 2015 lin

A country in turmoil …

http://www.crimestatssa.com/

Page 4: Securex South Africa 2015 lin

Violence is rife …

ISS Crime Hub - http://www.issafrica.org

Violent crimes

Page 5: Securex South Africa 2015 lin

Robbery rules …

ISS Crime Hub - http://www.issafrica.org

Robbery with aggravated circumstances

Page 6: Securex South Africa 2015 lin

The cost of crime

Page 7: Securex South Africa 2015 lin

Business crimes costs business

ISS Crime Hub - http://www.issafrica.org

Page 8: Securex South Africa 2015 lin

Organized crime is high in SA

0

1

2

3

4

5

6

7

Ra

tin

g 1

-7 (

be

st)

Organized crime

Country Stage 1 Transition from 1 to 2 Stage 2 Transition from 2 to 3 Stage 3 Sub-Saharan Africa

World Economic Forum, The Global Competitiveness Report 2014–2015

113

Page 9: Securex South Africa 2015 lin

Attacks closer to the consumer

0

20

40

60

80

100

120

140

160

2010 2011 2012 2013 2014

Nu

mb

er

of

Incid

en

ts

ATM Site

Bank Premises

Burglary (Own Premises)

Merchants Premises (Retail)

Parking Area

Pavement

Paypoint

Robbery (Own Premises)

Static AV Attack

Vehicle on Road

Data provided by South Africa Banking Risk Information Centre (SABRIC)

Page 10: Securex South Africa 2015 lin

Crime is costing SA

0

1

2

3

4

5

6

7

Rating 1

-7 (

best)

Business costs of crime and violence

Country Stage 1 Transition from 1 to 2 Stage 2 Transition from 2 to 3 Stage 3 Sub-Saharan Africa

World Economic Forum, The Global Competitiveness Report 2014–2015

141

Page 11: Securex South Africa 2015 lin

An industry that’s all about people

Page 12: Securex South Africa 2015 lin

A booming business

0

2000

4000

6000

8000

10000

12000

14000

16000

18000

2010 2011 2012 2013 2014

Registered active security businesses

Registeredactive armedresponsebusinesses

Registeredcash-in-transitbusinesses

Registeredactiveguardingbusinesses

CAGR

14%

19%

6%

Private Security Industry Regulatory Authority (PSIRA)

Page 13: Securex South Africa 2015 lin

Compliance pulls in the reins

0

1000

2000

3000

4000

5000

6000

7000

8000

9000

10000

2010 2011 2012 2013 2014

Registered active security businesses

Northern Cape

Free State

North West

Mpumalanga

Eastern Cape

Limpopo

Western Cape

KwaZulu-Natal

Gauteng

CAGR

7%

-4%

5%

3%

1%

3%

-3%

4%

4%

7496

88289364 9031

8144

Private Security Industry Regulatory Authority (PSIRA)

Page 14: Securex South Africa 2015 lin

No rosy outlook

Sluggish GDP growth –

forecast for 2015 is less

than 2%

Soaring unemployment

Jobs crisis, particularly the

youth

Headline CPI to February

2015 was 3.9%

HSBC, StatsSA

Page 15: Securex South Africa 2015 lin

A sector’s peril

Rapid casualisation of workforce and subversion of SD6 “co-operative societies”

“Learnerships”

Rise of the state as the main consumer of security services (non-compliance vs BBBEE)

Sector is in survival mode and becomes more dire daily

Average selling price of a manned guarding service is lower today than in 2008

At least 685 new companies and nearly 100,000 new employees have joined the Sector since 2010

Only 31% of employers are in compliance with PSSPF

Compliance in the PSSPF remains at 43% (no improvement in at least 5 years)

Private Sector Security Provident Fund (PSSPF), Private Security Industry Regulatory Authority (PSIRA)

Page 16: Securex South Africa 2015 lin

Left out in the cold

0

500

1000

1500

2000

2500

2010 2011 2012 2013 2014

Th

ou

san

ds

Registered security officers

Active Inactive

CAGR at 6%

Private Security Industry Regulatory Authority (PSIRA)

73%76%

79%77% 74%

Page 17: Securex South Africa 2015 lin

Taking care of our people

Page 18: Securex South Africa 2015 lin

Teamwork

Best People

Safety First

G4S Values

Customer Focus

Performance

Expertise

Integrity

Our values

Page 19: Securex South Africa 2015 lin

Health, safety & environment

Safety roadmap & employees Safety

handbook

Safety newsletter

Continuous Safety training by means

of weekly “Toolbox” kit

HSEC training which includes on-line

training and DVD content

Safety committee

Behavioural based Safety process

Environmental policy

Safety First! Contributing to Business Performance!

G4S is committed to consistently setting the benchmark for Health

and Safety standards in the security industry. With this in mind we

have developed a Safety program which assists field personnel

with achieving Safety excellence. The program encompasses the

following elements:

Page 20: Securex South Africa 2015 lin

Recruitment

Work reference analysis

CV & qualifications verification

Structured personal interviews

Psychometric testing

Criminal record analysis

Credit record analysis

School / tertiary references

ID number & driver’s license verification

Selection & Recruitment

Only applicants that have undergone and

successfully passed our stringent screening &

vetting process and have been assessed, are

employed by G4S. Assessments are conducted

by means of:

Page 21: Securex South Africa 2015 lin

Training

PSIRA Grades D to A

National Key Point training

Supervisory training

Niche Market Security Training

Special events training

Firearm training

PSIRA Retail training

PSIRA Banking Security

Site-specific training including:

• Basic Fire-fighting

• Basic Occupational Health & Safety

• Basic First Aid

• First Aid Level 1

G4S Training Academies

Apart from G4S SA being a Service

Provider and partner in Security Solutions to our

Customers, we are also an Accredited training

provider. We also offer Supervisor, Management

and Leadership training to our employees.

Page 22: Securex South Africa 2015 lin

Accreditations & memberships

PWC 9001:2008

UN Voluntary Principles on Security and Human Rights (VPSHR)

Private Security Industry Regulatory Association (PSIRA)

SASSETA (Safety and Security Sector Education Training Authority)

TETA (Transport Education Training Authority)

CAMPROSA

Empowerdex

Impumelelo Empowerment Recognition

UK Bribery Act 2010

Security Services Employers Association (SSEO)

Security Industry Alliance (SIA)

SA Security Association (SASA)

Founder signatory of International Code of Conduct for Security

KPMG Ethics Hotline subscriber

UN Global Compact

Page 23: Securex South Africa 2015 lin

Accreditations & memberships (2)

UNI (global union) Ethical Employment partnership

SA Intruder Detection Services Association (SAIDSA)

Road Freight Association

Business Unity South Africa (BUSA)

South African Bureau of Standards (SABS)

National Bargaining Council for the Road Freight and Logistics Industries (NBCRFLI)

Bank Sector Education Training Authority

ISO 9002

Top Employer South Africa

Top Employer Africa

Payment Association of South Africa (PASA)

South African Banking Risk Information Centre (SABRIC)

Diamond Arrow Award

Page 24: Securex South Africa 2015 lin

Employee value proposition

G4S promises to … … and will deliver

… securing our future together

Respect the voice

of individuals and

teams

Give you the tools,

the support and

the space to

perform

Actively recruit and

engage with the

very best people

Opportunity to

impact on society

and to make a

difference

Opportunity to

develop your

career to the limits

of your potential

A share in the

success of a

winning global

organisation

Page 25: Securex South Africa 2015 lin

Employer of choice

Page 26: Securex South Africa 2015 lin

Synergistic co-creation to

co-existance

Page 27: Securex South Africa 2015 lin

Assessment

Page 28: Securex South Africa 2015 lin

Target operating model

Page 29: Securex South Africa 2015 lin

Roll-out and management

Page 30: Securex South Africa 2015 lin

Measurement and improvement

Page 31: Securex South Africa 2015 lin

Driving customer satisfaction

Plan Do

Act Check

Customer

Page 32: Securex South Africa 2015 lin

The future of guarding support

Page 33: Securex South Africa 2015 lin

Seriously? …

Page 34: Securex South Africa 2015 lin

No. Seriously

Physical Security

Video

Analytics

CCTV

Retail

Solutions Access

Control

Video

Management

Intrusion

Detection

Fire

Protection

Page 35: Securex South Africa 2015 lin

The guy on the ground …

Page 36: Securex South Africa 2015 lin

… assisted by the guy in the sky.

Page 37: Securex South Africa 2015 lin

Questions