securex south africa 2015 lin
TRANSCRIPT
Synergistic Guarding Support
and Labour Relations
Danie Schoeman
13 May 2015
A brave new world or A new world
to be brave in …
A country in turmoil …
http://www.crimestatssa.com/
Violence is rife …
ISS Crime Hub - http://www.issafrica.org
Violent crimes
Robbery rules …
ISS Crime Hub - http://www.issafrica.org
Robbery with aggravated circumstances
The cost of crime
Business crimes costs business
ISS Crime Hub - http://www.issafrica.org
Organized crime is high in SA
0
1
2
3
4
5
6
7
Ra
tin
g 1
-7 (
be
st)
Organized crime
Country Stage 1 Transition from 1 to 2 Stage 2 Transition from 2 to 3 Stage 3 Sub-Saharan Africa
World Economic Forum, The Global Competitiveness Report 2014–2015
113
Attacks closer to the consumer
0
20
40
60
80
100
120
140
160
2010 2011 2012 2013 2014
Nu
mb
er
of
Incid
en
ts
ATM Site
Bank Premises
Burglary (Own Premises)
Merchants Premises (Retail)
Parking Area
Pavement
Paypoint
Robbery (Own Premises)
Static AV Attack
Vehicle on Road
Data provided by South Africa Banking Risk Information Centre (SABRIC)
Crime is costing SA
0
1
2
3
4
5
6
7
Rating 1
-7 (
best)
Business costs of crime and violence
Country Stage 1 Transition from 1 to 2 Stage 2 Transition from 2 to 3 Stage 3 Sub-Saharan Africa
World Economic Forum, The Global Competitiveness Report 2014–2015
141
An industry that’s all about people
A booming business
0
2000
4000
6000
8000
10000
12000
14000
16000
18000
2010 2011 2012 2013 2014
Registered active security businesses
Registeredactive armedresponsebusinesses
Registeredcash-in-transitbusinesses
Registeredactiveguardingbusinesses
CAGR
14%
19%
6%
Private Security Industry Regulatory Authority (PSIRA)
Compliance pulls in the reins
0
1000
2000
3000
4000
5000
6000
7000
8000
9000
10000
2010 2011 2012 2013 2014
Registered active security businesses
Northern Cape
Free State
North West
Mpumalanga
Eastern Cape
Limpopo
Western Cape
KwaZulu-Natal
Gauteng
CAGR
7%
-4%
5%
3%
1%
3%
-3%
4%
4%
7496
88289364 9031
8144
Private Security Industry Regulatory Authority (PSIRA)
No rosy outlook
Sluggish GDP growth –
forecast for 2015 is less
than 2%
Soaring unemployment
Jobs crisis, particularly the
youth
Headline CPI to February
2015 was 3.9%
HSBC, StatsSA
A sector’s peril
Rapid casualisation of workforce and subversion of SD6 “co-operative societies”
“Learnerships”
Rise of the state as the main consumer of security services (non-compliance vs BBBEE)
Sector is in survival mode and becomes more dire daily
Average selling price of a manned guarding service is lower today than in 2008
At least 685 new companies and nearly 100,000 new employees have joined the Sector since 2010
Only 31% of employers are in compliance with PSSPF
Compliance in the PSSPF remains at 43% (no improvement in at least 5 years)
Private Sector Security Provident Fund (PSSPF), Private Security Industry Regulatory Authority (PSIRA)
Left out in the cold
0
500
1000
1500
2000
2500
2010 2011 2012 2013 2014
Th
ou
san
ds
Registered security officers
Active Inactive
CAGR at 6%
Private Security Industry Regulatory Authority (PSIRA)
73%76%
79%77% 74%
Taking care of our people
Teamwork
Best People
Safety First
G4S Values
Customer Focus
Performance
Expertise
Integrity
Our values
Health, safety & environment
Safety roadmap & employees Safety
handbook
Safety newsletter
Continuous Safety training by means
of weekly “Toolbox” kit
HSEC training which includes on-line
training and DVD content
Safety committee
Behavioural based Safety process
Environmental policy
Safety First! Contributing to Business Performance!
G4S is committed to consistently setting the benchmark for Health
and Safety standards in the security industry. With this in mind we
have developed a Safety program which assists field personnel
with achieving Safety excellence. The program encompasses the
following elements:
Recruitment
Work reference analysis
CV & qualifications verification
Structured personal interviews
Psychometric testing
Criminal record analysis
Credit record analysis
School / tertiary references
ID number & driver’s license verification
Selection & Recruitment
Only applicants that have undergone and
successfully passed our stringent screening &
vetting process and have been assessed, are
employed by G4S. Assessments are conducted
by means of:
Training
PSIRA Grades D to A
National Key Point training
Supervisory training
Niche Market Security Training
Special events training
Firearm training
PSIRA Retail training
PSIRA Banking Security
Site-specific training including:
• Basic Fire-fighting
• Basic Occupational Health & Safety
• Basic First Aid
• First Aid Level 1
G4S Training Academies
Apart from G4S SA being a Service
Provider and partner in Security Solutions to our
Customers, we are also an Accredited training
provider. We also offer Supervisor, Management
and Leadership training to our employees.
Accreditations & memberships
PWC 9001:2008
UN Voluntary Principles on Security and Human Rights (VPSHR)
Private Security Industry Regulatory Association (PSIRA)
SASSETA (Safety and Security Sector Education Training Authority)
TETA (Transport Education Training Authority)
CAMPROSA
Empowerdex
Impumelelo Empowerment Recognition
UK Bribery Act 2010
Security Services Employers Association (SSEO)
Security Industry Alliance (SIA)
SA Security Association (SASA)
Founder signatory of International Code of Conduct for Security
KPMG Ethics Hotline subscriber
UN Global Compact
Accreditations & memberships (2)
UNI (global union) Ethical Employment partnership
SA Intruder Detection Services Association (SAIDSA)
Road Freight Association
Business Unity South Africa (BUSA)
South African Bureau of Standards (SABS)
National Bargaining Council for the Road Freight and Logistics Industries (NBCRFLI)
Bank Sector Education Training Authority
ISO 9002
Top Employer South Africa
Top Employer Africa
Payment Association of South Africa (PASA)
South African Banking Risk Information Centre (SABRIC)
Diamond Arrow Award
Employee value proposition
G4S promises to … … and will deliver
… securing our future together
Respect the voice
of individuals and
teams
Give you the tools,
the support and
the space to
perform
Actively recruit and
engage with the
very best people
Opportunity to
impact on society
and to make a
difference
Opportunity to
develop your
career to the limits
of your potential
A share in the
success of a
winning global
organisation
Employer of choice
Synergistic co-creation to
co-existance
Assessment
Target operating model
Roll-out and management
Measurement and improvement
Driving customer satisfaction
Plan Do
Act Check
Customer
The future of guarding support
Seriously? …
No. Seriously
Physical Security
Video
Analytics
CCTV
Retail
Solutions Access
Control
Video
Management
Intrusion
Detection
Fire
Protection
The guy on the ground …
… assisted by the guy in the sky.
Questions