secret of success - tips from european entrepreneurs

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    The secreT

    of successips rom European entrepreneurs

    European CommissionEnterprise and Industry

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    foreword

    Entrepreneurs take the initiative and turn ideas into action. They have a git or identiying

    business opportunities and creating success rom challenges and dreams. Entrepreneurs

    turn visions into reality, while taking risks along the way. By setting up and expanding their

    businesses, entrepreneurs create jobs and become drivers o the European economy.

    However, Europe is short of entrepreneurs. Surveys show that almost half of the EUs citizens

    (47%) have never thought of st arting a business. Why is this? Being an entrepreneur means

    having to overcome plenty of challenges. But being an entreprene ur is also rewarding: the

    reedom to determine your own destiny, to realise your dreams can be at least as valuable

    as the fnancial gain.

    It is thereore important to encourage more people to become entrepreneurs, and who

    would be better placed than entrepreneurs to encourage others?

    This brochure portrays entrepreneurs rom 33 countries. With rereshing openness, these

    women and men give us insight into the obstacles, challenges and highlights of their

    profession. They let us know who and what inspired them and what drives them along

    the way. And maybe the most important part they convey the message that being an

    entrepreneur can be un.

    My wish is that this brochure will fnd its way into classrooms and libraries in universities

    and will trigger personal choices.

    Gnter Verheugen

    Vice President of the European Commission, responsible for Enterprise and Industry

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    Table of conTenTsArta BAZOVSKA Latvia 2Egidijus BIKNEVICIUS Lithuania 4Lszl BDI Hungary 6

    Dagmar BOLLINFLADE Germany 8

    Ivo BOSCAROL Slovenia 10

    Antonio CAMARA Portugal 12

    Richard CULLEN Ireland 14

    Olivier DESURMON France 16

    Maria FERMANELLI Italy 18

    Angele GIULIANO Malta 20

    Ronen GOLAN Israel 22

    Heather GORRINGE United Kingdom 24Maria GRAPINI Romania 26

    Peter HARZBECHJakob DE LEMOS

    Denmark 28

    Veronica HEDENMARK Sweden 30

    Mria HOALOV Slovakia 32

    lo JAAKSOO Estonia 34

    Manolis KOULIS Greece 36

    rees LONCKE Belgium 38

    Ante MANDI Croatia 40

    Branka RADOVANOVI Serbia 42

    AnneMarie RAKHORS Netherlands 44

    Shahzad RANA Norway 46Wiesaw RASZEWSKI Poland 48

    Soheil SARMAD Luxembourg 50

    Magnus SCHEVING Iceland 52

    Costas SISAMOS Cyprus 54

    Eva PNKOV Czech Republic 56

    Nejdet ISKAOLU Turkey 58

    Nikolay ODOROV Bulgaria 60

    Einari VIDGRN Finland 62

    Carmen YORNO Spain 64

    Josef ZOER Austria 66

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    2

    LATVIA

    VentEko Ltd.

    "Enjoy the processitsel, whatever you

    do, and the results

    will ollow."

    at bazovska

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    How I goT THe IdeA To sTArT up A busInessFormerly working in a company with similar activity elds to VentEko, I came

    to the conclusion that I could do more and better, and I was ready to take therisk and responsibility. So at the age o 24, I ounded the company VentEko.

    I started with a strong belie in my own success. Today, ater eleven years in

    business, other companies as well as the countrys environment are reapingthe benets.

    My roLe ModeL for sTArTIng up A busInessNone.

    wHAT HAs HeLped Me MosTMy maximalist nature I alw ays keep in mind that we can never have to o much

    positive ambition i it is based on hard work and innovative ideas. I have built

    up my VentEko team with intelligent, positive thinking and talented individuals.

    We inspire each other to take up new challenges and enjoy everything we do

    together. My personal motive always do what you have promised.

    My bIggesT cHALLenge so fArMy biggest challenge has always been keeping up the team spirit and passing

    on my belie in success to my colleagues. This is extremely important i you

    really want to move orward. A totally new and interesting stage o my lie

    has also recently begun entering the international market which is also aChallenge with a capital 'C'.

    THe besT THIng AbouT beIng An enTrepreneur Is...... looking b ack and seeing that your business idea has materialised successully,

    that you have built it up rom the very beginning ollowing your own lead,

    motives and ethics. You are happy this is your work, liestyle and attituderolled into one, and you are doing something useul or society and the

    environment.

    My AdVIce for THose consIderIng sTArTIngA busInessThe mere thought o starting a business is already a doorway into the business

    world. I you decide to act on it, ollow your vision and standards, set your

    standards and believe in your own success story.

    surname bAzoVskAforename Ata

    myeducation Business Administration,Environmental Science, Law

    nameofmycompany Vte Lt.

    businesscontactdetails

    Postal address 22 Rigas Street2107 Pinki, Babte DistrictLatvia

    E-mail [email protected] www.venteko.com

    sectorofbusiness Environmentproduct/service Environmental engineering

    services and consultationyearofstartup 1997

    employees 58

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    4

    LITHuAnIA

    EALINKAS UAB

    "Strive and resultswill come."

    egj biknevicius

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    How I goT THe IdeA To sTArT up A busInessI always believed that inormation technology can change the world. I have a

    visual disability, however inormation technology in particular is o real benet

    to me. With important inormation, I can do as much as any person around me.

    I decided to start an inormation technology business because IT solutions

    solve a lot o management problems and make business more eective.

    My roLe ModeL for sTArTIng up A busInessEU oundation support and my own investment.

    wHAT HAs HeLped Me MosTStrength o purpose.

    My bIggesT cHALLenge so fArBuilding a solid company.

    THe besT THIng AbouT beIng An enTrepreneur Is...

    ... to have the possibility o sharing my personal experience.

    My AdVIce for THose consIderIng sTArTIngA busInessYou need to want to know, to know what you want and do whatever is

    necessary to achieve it.

    surname bIkneVIcIusforename eiij

    myeducation Business InormationManagement

    nameofmycompany eTALInkAs uAbbusinesscontactdetails

    Postal address Smolensko str. 10A, 2nd oor3201 VilniusLithuania

    E-mail [email protected] www.etalink.lt

    sectorofbusiness Inormation technologyproduct/service Business management

    systems, Internet solutions,

    web hosting,IT management

    yearofstartup 2005

    employees 35

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    HungAry

    "Smooth seas dontmake skilul sailors."

    l bdi

    Halbo mce Zrt.

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    How I goT THe IdeA To sTArT up A busInessThe idea was born when I was 13 years and it later came true.

    My roLe ModeL for sTArTIng up A busInessFind people you like and who are capable, and things will work out.

    wHAT HAs HeLped Me MosTThe act that Im a ghter and a great believer in luck. I also realised: the harder

    I work, the more I have o it.

    My bIggesT cHALLenge so fArRe-establishing mysel and my venture in terms o morality and materiality.

    THe besT THIng AbouT beIng An enTrepreneur Is...... that you can try to turn your idea o a successul business into reality.

    My AdVIce for THose consIderIng sTArTIng

    A busInessAnalysing the competition, building a unique strategy, being dierent, and

    not running out o cash. Prepare your oxygen bottle (cash ow) and keep

    checking it.

    surname bdIforename Ll

    myeducation Welding and Fitting,Mechanical Engineering,Welding TechnologyEngineering, and Business

    nameofmycompany Hal m zt.

    businesscontactdetails

    Postal address Szchenyi u. 83530 MiskolcHungary

    E-mail [email protected] www.halbomce.hu

    sectorofbusiness Industry services andinstallation o plants andpiping systems

    product/service Industrial equipmentplanning, manuacturingand assembly

    yearofstartup 2006

    employees 195

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    8

    Christian Bollin Armaturenfabrik GmbH

    "Whatever happensin your lie, never lose

    aith in yoursel."

    gerMAny

    dg bollin-flade

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    How I goT THe IdeA To sTArT up A busInessAter nishing my studies (1982), I was looking or a way to combine amily and

    proessional lie. I turned down a doctoral thesis because ater returning rom

    parental leave, I would have ound mysel virtually excluded rom a suitablepost. Taking over the amily business was and is the ideal solution.

    My roLe ModeL for sTArTIng up A busInessMy grandather and ather, who always ollowed the example o the 'respectable

    businessman' in their lie and work.

    wHAT HAs HeLped Me MosTMy consistency, strength o will and p erseverance. At the same time, emalecharacteristics such as empathy and the ability to communicate have helped

    me to b e successul in a male-dominated proessional sector.

    My bIggesT cHALLenge so fArImplementing my rm's philosophy: no customer should account or more

    than 10% o our annual turnover. We discuss with the customer how we canachieve this. In agreement with the customer, we also turn down contracts.

    THe besT THIng AbouT beIng An enTrepreneur Is...... turning your own ideas into reality and receiving eedback.

    My AdVIce for THose consIderIng sTArTIngA busInessMake your work your hobby and vocation; then you'll be good at it.

    surname boLLIn-fLAdeforename dama

    myeducation Engineering

    nameofmycompany chitia blliAmatai gmH

    businesscontactdetails Postal address Westerbachstr. 290 -294

    65936 Frankurt am MainGermany

    E-mail [email protected] www.bollin.de

    sectorofbusiness Valve manuacturingproduct/service Valves

    yearofstartup 1924

    employees 28

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    10

    "To be dierent,always set the

    goals too high."

    sLoVenIA

    i boscarol

    PIPISREL d.o.o. Ajdovina

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    How I goT THe IdeA To sTArT up A busInessIt started rom a hobby and the wish to make a meaningul contribution to

    the world o aviation.

    My roLe ModeL for sTArTIng up A busInessNone. Instead o a role model, the biggest driving orce was the challenge to

    show that you can succeed with a high-tech product even in an unavourable

    business environment.

    wHAT HAs HeLped Me MosTUnderstanding o my co-workers, unconventional thinking, the basics o

    economics rom college and manners inherited rom my parents.

    My bIggesT cHALLenge so fArSetting new aviation standards with my own products and creating new

    categories o aviation activity in an environment that is rigid and has outdated

    standards.

    THe besT THIng AbouT beIng An enTrepreneur Is...... independence, being responsible only or yoursel as a business entity, and

    the act that there are no limitations imposed upon you the only limitation

    is your own thinking.

    My AdVIce for THose consIderIng sTArTIng AbusInessNever ear those who are larger and more powerul than you. Instead, set

    your goals too high and do not orget to be condent in achieving them!

    The real obstacles exist only in your own mind. I you are sel-condent, the

    obstacles become solutions.

    surname boscAroLforename Iv

    myeducation Economic Sciences

    nameofmycompany pIpIsTreL ...Ajvia

    businesscontactdetails Postal address Gorika cesta 50a

    5270 AjdovinaSlovenia

    E-mail [email protected] www.pipistrel.eu

    sectorofbusiness Aircrat and spacecratproduct/service Experimental aircrat

    yearofstartup 1987

    employees 47

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    12

    YDREAMS

    True artists shipproducts.

    (Steve Jobs)

    at camaraporTugAL

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    How I goT THe IdeA To sTArT up A busInessDuring my sabbatical leave at MIT (1998-99) I understood that our research at

    the New University o Lisbon could be useul in the business world.

    My roLe ModeL for sTArTIng up A busInessBill Hewlett and David Packard, the ounders o HP.

    wHAT HAs HeLped Me MosTVodaone, which selected YDreams to develop maps or mobile phones.

    This was ou r rs t proj ect. Since th en, o ur inves tment i n res earch has been

    the deciding actor.

    My bIggesT cHALLenge so fArTransorming a Portuguese company into a global player.

    THe besT THIng AbouT beIng An enTrepreneur Is...... the sense o adventure and the social relevance o our work.

    My AdVIce for THose consIderIng sTArTIngA busInessBe careul with nances so you can survive. Take risks so you can grow.

    surname cAMArAforename Ati

    myeducation Civil Engineering

    nameofmycompanyydreAMs

    businesscontactdetails Postal address Edicio Ydreams

    Madan Parque-Sul2825-149 CaparicaPortugal

    E-mail [email protected] www.ydreams.com

    sectorofbusiness ITproduct/service Direct interaction

    inormation systemsyearofstartup 2000

    employees 150

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    14

    "Think, Plan, Execute:ollow your instincts

    and don't give up!"

    IreLAnd

    rh cullen

    Te Jelly Bean Factory

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    How I goT THe IdeA To sTArT up A busInessI decided to start my own business with my ather ater years spent in the

    sugar conectionary business. We explored the market or opportunities todevelop new brands and had identied an exciting niche or a high qualitysugar conectionery product. We recognised there was very little premiumquality sugar conectionery or those who wanted an alternative.

    My roLe ModeL for sTArTIng up A busInessRichard Branson, the ounder o Virgin. He was driven by determination, ambi-

    tion and energy. He has developed a global brand in many sectors o industry,

    rom music to consumer goods, aviation/transport to mobile phones all in a

    single lietime. His story shows that i you truly believe in what you are doing

    you should pursue it with grit and enthusiasm. Hard times hit everyone, but

    it's how you get through them that counts.

    wHAT HAs HeLped Me MosTThe desire to succeed in a business I believed in. Ive been lucky in that Ivebeen surrounded by positive, energetic and challenging individuals who have

    supported me through it all: rom my ellow Board members, to my brandguardian Pat Kinsley o Neworld Design, a true visionary, and o course myather Peter Cullen or his drive and tenacity, my ather-in-law Liam Flynn orhis wisdom and eloquence, and not least my wie Carol Flynn whose expertise

    and support are invaluable.

    My bIggesT cHALLenge so fArRaising nance in the early days was the toughest job; now it's managing

    the rapid growth o the business time constraints, opening new markets,battling with currencies.

    THe besT THIng AbouT beIng An enTrepreneur Is...... that you really can mastermind your own destiny. You can do things thatyou wouldn't get the opportunity to in an organisation where your role isclearly dened. I you believe in what you are doing you can take action, putyour own stamp on how the product looks, where it is sold and how it is

    manuactured. It's really about enjoying what you do.

    My AdVIce for THose consIderIng sTArTIngA busInessGo or it. You really must have the passion and drive to make it happen.

    Be honest with yoursel and get advice.

    surname cuLLenforename riha

    myeducation Marketing and Design

    nameofmycompany Th Jll ba fat

    businesscontactdetails Postal address Aran Candy Ltd

    IDA Technology ParkSnugborough Road,BlanchardstownDublin 15Ireland

    E-mail [email protected]

    Website www.jellybeanactory.com

    sectorofbusiness Conectionery

    manuacturingproduct/service Gourmet jelly beans

    yearofstartup 1998

    employees 49

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    16

    frAnce

    SINEO

    "It is not because itis dicult that we

    are not making it, it

    is because we are notmaking it that it

    is dicult."

    o desurmonT

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    How I goT THe IdeA To sTArT up A busInessIve always wanted to create my own company. In 2003, I was an IT Project

    Manager in a large company in Paris. During the heat wave o summer 2003,

    I came up with the idea o washing cars without water. Despite my enthusiasm

    or the concept, I was disappointed with the result. While not wasting water,

    the products used were in act toxic and polluting. This gave me the impetus

    to decide to set up my own company.

    My roLe ModeL for sTArTIng up A busInessI've never had only one m odel. Ive taken good ideas rom dierent people

    everywhere to make my own business model.

    wHAT HAs HeLped Me MosTWhen I decided to set up SINEO, I resigned rom my job in Paris, sold my car

    and came back to my parents' home. At rst, my mother was in panic, but

    my amily were quick to help me during the rst ew months. I also met some

    entrepreneurs at the right time, which helped me a lot. Today, my ather,

    mother, two sisters, uncle, cousin and brother-in-law are working with meat SINEO.

    My bIggesT cHALLenge so fArCreating a company built on strong values I believed in, namely respect or

    the environment, social responsibility and a continuous search or productand service innovation. SINEO continues evolving along these lines.

    THe besT THIng AbouT beIng An enTrepreneur Is...... that I can develop projects I believe in and deend strong values.

    My AdVIce for THose consIderIng sTArTIngA busInessYou have to believe in your project, take some risks and be audacious.

    surname desurMonTforename olivi

    myeducation Family, sport and riends

    nameofmycompany sIneo

    businesscontactdetails Postal address 679, avenue de la Rpublique

    59000 LilleFrance

    E-mail [email protected] www.sineo.com

    sectorofbusiness Repairs and maintenanceo light vehicles

    product/service Waterless Eco car-washingusing biodegradable

    products

    yearofstartup 2004

    employees 200

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    18

    "Nihil dicile volenti Nothing is dicult or

    those who want it."

    ITALy

    m fermanelli

    Cose dell'altro pane S.r.l.

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    How I goT THe IdeA To sTArT up A busInessThe idea emerged rom the realisation that I could ll a gap in the market: to

    combine the ideas o 'homemade' and 'gourmet' to make dietary preparations

    or people with celiac disease.

    My roLe ModeL for sTArTIng up A busInessThe idea or the business stems rom my experience as a designer. Ive always

    been ascinated by the idea o achieving new things, ollowing new paths,

    checking the easibility o everything.

    wHAT HAs HeLped Me MosTMy passion or cooking, the conviction that I was pursuing a good idea, theunding made available by the Bersani law, the uniqueness o the location

    we work in (ormer kitchen o a Benedictine monastery), the creation o

    a emale work team which always believed in its task, the support o the

    CNA (the National Conederation o Crats and Small and Medium-sized

    Enterprises) in creating opportunities or publicity and new relations, and

    nally, determination.

    My bIggesT cHALLenge so fArAter creating a model rm, the next big challenge is to make it work and to

    show that it can be solid and long-lasting.

    THe besT THIng AbouT beIng An enTrepreneur Is...... the reedom to consider new ideas an d new horizons even when the goi ng

    gets tough.

    My AdVIce for THose consIderIng sTArTIngA busInessNever be araid o your own ideas and dreams.

    surname ferMAneLLIforename Maia

    myeducation Architecture

    nameofmycompany c ll'alt a s..l.

    businesscontactdetails Postal address Via Casale di S. Michele, 13

    00135 RomeItaly

    E-mail [email protected]

    Website www.cosedellaltropane.com

    sectorofbusiness Small ood industryproduct/service Fresh ood with certied

    gluten-ree ours, usingbiological and high-qualityraw materials

    yearofstartup 2003

    employees 12

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    20

    AcrossLimits Ltd.

    "Live when I'm aliveand sleep when

    I'm dead!"

    MALTA

    ag Giuliano

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    How I goT THe IdeA To sTArT up A busInessI was still studying at university or my rst degree when I started to notice

    that several companies in Malta still needed simple, inexpensive IT sotware

    solutions (SMEs dont have large budgets). This started me on a j ourney where

    I got together with some other individuals and began oering basic database

    programmes and similar productivity tools. The rest is history!

    My roLe ModeL for sTArTIng up A busInessDuring business studies at university we had to read several case studies ooreign companies, many o which had been started by young individuals.

    I thought, i they can do it, so can I!

    wHAT HAs HeLped Me MosTInitially it was good not having to invest heavily in assets. Instead, I was running

    the operation rom home. This lowered my risk and allowed me to invest in creating

    better products and s ervices. My sunny and humorous nature has allowed me

    to create a large network o business contacts all over Europe in just a ew years.

    They have helped me grow my business and op ened up new avenues.

    My bIggesT cHALLenge so fArKnowing which projects/clients to turn down, since we cant always accept

    everything. Instead, we need to ocus on one area and excel in that. O course

    we all make the wrong decision every now and then. What's important is tomove on and learn rom it or the uture.

    THe besT THIng AbouT beIng An enTrepreneur Is...... eeling that you can put your talents and abilities to good use whilst pur suing

    projects and ideas close to your heart. I also get a lot o satisaction knowing

    I am gene rating jobs or others and contributing to the economy.

    My AdVIce for THose consIderIng sTArTIngA busInessDont be araid o starting out and ollowing your gut instinct. However, do

    this only with a background o sound knowledge and excellent skills,

    otherwise youre just being nave. Don't give up at the rst hurdle challenges

    should be taken head on and see n as learning opportunities.

    surname gIuLIAnoforename Al

    myeducation Business and Computing,Creativity and Innovation

    nameofmycompany ALimit Lt.

    businesscontactdetails Postal address Gateway Centre

    Kappillan Misud StreetHMR 1856 HamrunMalta

    E-mail [email protected] www.acrosslimits.com

    sectorofbusiness ITproduct/service Services relating to

    inormation technology,EU project consultationand training

    yearofstartup 2001

    employees 25 including externalconsultants

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    22

    "Provide servicesto cost-ecient

    empowering carrier

    networks."

    IsrAeL

    r Golan

    Ortec echnologies & Communication Ltd.

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    How I goT THe IdeA To sTArT up A busInessDue to rapid technological changes, carriers nd themselves acing huge

    challenges when it comes to upgrading and maintaining their networks,

    while at the same time minimising their use o resources. This is where I see

    the opportunity to provide them with cost-efcient services or a limited

    period o time.

    My roLe ModeL for sTArTIng up A busInessBuilding a exible organisation that has the ability to adapt itsel quickly in linewith rapid changes in the environment.

    wHAT HAs HeLped Me MosTLow cost overheads.

    My bIggesT cHALLenge so fArKeeping resources busy, regardless o the dynamics o projects requirements.

    THe besT THIng AbouT beIng An enTrepreneur Is...... the ability to initiate processes that eventually result in a new organisation.

    My AdVIce for THose consIderIng sTArTIngA busInessPut together a clear business model with careul cost control.

    surname goLAnforename r

    myeducation Practical Engineering

    nameofmycompany ot Thli &cmmiati Lt.

    businesscontactdetails Postal address Poleg Industrial zone

    Giborey Israel 13 St.P.O. Box 872042504 NetanyaIsrael

    E-mail [email protected] www.ortec-com.com

    sectorofbusiness Telecomsproduct/service Solutions and services

    provider

    yearofstartup 2005

    employees 65

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    24

    "Success is goingrom ailure toailure without

    losing enthusiasm."(Winston Churchill)

    unITed kIngdoM

    Hth GorrinGe

    Wiggly Wigglers

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    How I goT THe IdeA To sTArT up A busInessI always wanted my own business my ather had started his beore me. My

    idea came rom a pile o sheep manure on our smallholding which I decided

    to compost down. Using worms reduced the heap by 80% and I decided

    that this natural resource could be used in homes and gardens. I made a

    prototype o a wormery or kitchen waste and started Wiggly Wigglers.

    My roLe ModeL for sTArTIng up A busInessAnita Roddick (who I managed to interview a couple o years ago on my

    podcast) and Richard Branson.

    wHAT HAs HeLped Me MosTIve been helped by so many people through Business Link, Young Enterprise,

    my colleagues, etc. But the one person who has helped me more than anyone

    else has been my husband who is my mentor and best riend Phil.

    My bIggesT cHALLenge so fAr

    I think the coming years will probably be my greatest challenge, as so manyinuences o the current economic situation are outside my control. But

    apart rom that, the business has been through its ups and downs; there

    has been illness, years where we have lost money, oot-and-mouth disease

    nearby, etc. Personally I have overcome serious public speaking nerves, but

    now enjoy it!

    THe besT THIng AbouT beIng An enTrepreneur Is...... encouraging and motivating other people to realise their strengths and

    work towards improving them. Oten its within the team, but sometimes its

    with suppliers and customers too. Also, having the inuence to take an idea

    orward quickly and enthusiastically.

    My AdVIce for THose consIderIng sTArTIngA busInessAim to start a business that is sustainable. To do that, you need to address

    three key aspects: social, environmental, economic People, Planet, Prot.Choose something you will really enjoy, and surround yoursel with pe ople

    possessing dierent strengths. Enjoy yoursel and be brave.

    surname gorrIngeforename Hath

    myeducation General Vocation Design

    nameofmycompany wil wil

    businesscontactdetails Postal address Lower Blakemere Farm

    BlakemereHR2 9PX HereordshireUnited Kingdom

    E-mail [email protected] www.wigglywigglers.co.uk

    sectorofbusiness Retail mail orderproduct/service Wiggly Wigglers is a Really

    Rural Liestyle Store

    yearofstartup 1991

    employees 17

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    26

    PASMAEX S.A.

    "Proessionalism,respect, equity,

    aith, justice."

    roMAnIA

    m Grapini

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    How I goT THe IdeA To sTArT up A busInessI worked or 10 years in a textile company beore 1990. I eventually realised

    that I liked the job I had chosen, but I needed the reedom to make my own

    decisions. This is why I chos e to start up my own business in a eld I k new well,

    even though I had to leave my job as general manager o a state company.

    My roLe ModeL for sTArTIng up A busInessI created this business, starting as a leader. I've built mysel up as a leader

    through my voluntary work in dierent organisations. I raised my credibilityand made people who wanted to conduct business with my company eel

    sae. This was necessary given that the company was small and new on the

    market and that it initially had difculty attracting attention.

    wHAT HAs HeLped Me MosTThe ability to convince people and the ability to orm a proessional team.

    It isn't enough simply to want to be an entrepreneur; you also have to be able

    to be one. In my opinion, an entrepreneur has to have natural qualities in

    addition to those he o r she develops. I have a lot o air, energy and ambition ,and also the desire to make something as good as possible.

    My bIggesT cHALLenge so fArDeciding to quit my job as general manager o a state company and start

    a business, investing all I had and borrowing large amounts to develop thebusiness.

    THe besT THIng AbouT beIng An enTrepreneur Is...... that you can improve all your qualities, such as education, proessionalism,

    innovation and orecasting, and you can choose the people you want to

    work with.

    My AdVIce for THose consIderIng sTArTIng AbusInessIt isn't enough to simply want some thing; you also have to be able to d o it. This

    proession requires a lot o hard work, devotion, eort and involvement.

    surname grApInIforename Maia

    myeducation Engineering

    nameofmycompany pAsMATeX s. A.

    businesscontactdetails

    Postal address 2 Jiul St.300159, TimisoaraTimis DistrictRomania

    E-mail [email protected] www.pasmatex.ro

    sectorofbusiness Textile, haberdashery andnarrow abric manuacturing

    product/service Ribbons, textile bands,woven and knitted elasticbands, rigid and elasticgirths, woven and printedlabels

    yearofstartup 1991

    employees 118

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    28

    iMotions Emotion echnology A/S

    "Keep hammering."

    denMArk

    pt HarTzbecH

    J de lemos

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    How I goT THe IdeA To sTArT up A busInessWe wanted to change the world and have an impact in order to make it a

    better place!

    My roLe ModeL for sTArTIng up A busInessNone.

    wHAT HAs HeLped Me MosTGreat people with belies and understanding in areas where we are weaker.

    My bIggesT cHALLenge so fArRaising the money needed to bring a true disruptive technology into th e mass

    market and to let go o our perectionism.

    THe besT THIng AbouT beIng An enTrepreneur Is...... the reedom and the possibility to have an impact on the world and peoples

    lives.

    My AdVIce for THose consIderIng sTArTIngA busInessHammer on! Be true to yoursel and the peo ple around you; be 100% dedicated

    to what you do and make sure that you know what sac rices you MUST make in

    order to succeed, even in your private lie! Get going and keep hammering!

    surname HArTzbecHde LeMos

    forename pt

    Ja

    myeducation Constantly ongoing!

    nameofmycompany iMti emtiThl A/s

    businesscontactdetails Postal address Vestergade 18 E

    1456 Kbenhavn KDenmark

    E-mail [email protected] www.imotionsglobal.com

    sectorofbusiness Sotwareproduct/service Emotion Tool (non-intrusive

    sotware to measure humanemotional response andvisual attention to stimuli)and Attention Tool (eyetracking or moving images)

    yearofstartup 2005

    employees 40

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    30

    sweden

    VH Assistans

    "Its only in aheadwind that

    a kite can y high

    into the sky."

    v Hedenmark

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    How I goT THe IdeA To sTArT up A busInessFollowing school, the world seemed to be opening up or all young people

    except me. There was simply no place or me in the labour market. At home

    in my own kitchen in Falun, with only paper, a pen and a older, and my

    mum to help, I started my own business. Today, 11 years later, we employ

    400 people.

    My roLe ModeL for sTArTIng up A busInessIt is not difcult to start your own company i you have a vision or a dreamand i you are willing to work hard or it.

    wHAT HAs HeLped Me MosTPersonal drive, and the dream o being able to help people with disabilities

    to enjoy the same rights as everyone else, as well as my desire to enhance

    the proessional status o personal caregivers.

    My bIggesT cHALLenge so fAr

    People's prejudices and an inaccessible society. Also, eeling exposed becausethere are so ew disabled people running businesses today.

    THe besT THIng AbouT beIng An enTrepreneur Is...... learning new things every day. Having the opportunity to work with kind

    and inspiring people in a team that shares the same undamental values.

    My AdVIce for THose consIderIng sTArTIngA busInessBelieve in your idea. You just need to believe in your idea in order to make it

    happen. Be tenacious and work hard. Remember: only dead salmon ollow

    the stream.

    surname HedenMArkforename Via

    myeducation IT and Teaching, as wellas direct experience opersonal care as someonewith a disability rom birth

    nameofmycompany VH Aita

    businesscontactdetails Postal address sgatan 12

    79171 FalunSweden

    E-mail [email protected] www.vhassistans.se

    sectorofbusiness Personal assistanceproduct/service Coordination, education

    and supervision o personal

    assistants. Group trips andlegal advice or amilies

    yearofstartup 1997

    employees 400

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    32

    Gukotex - privat spol. s r.o.

    "We can doeverything i

    we really want to."

    sLoVAkIA

    m Hoalov

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    How I goT THe IdeA To sTArT up A busInessAter the political change in 1989, I took a chance at sel-realisation.

    My roLe ModeL for sTArTIng up A busInessYou must have an idea, courage and discipline towards yoursel as well as

    towards your employees and your business partners.

    wHAT HAs HeLped Me MosTMy amily.

    My bIggesT cHALLenge so fArBuilding up a company that oers security to employees, opportunities or

    proessional and individual development, and condentiality to business

    partners.

    THe besT THIng AbouT beIng An enTrepreneur Is...... independence each entrepreneur denes his or her own goals (in terms

    o success and ailure).

    My AdVIce for THose consIderIng sTArTIng AbusInessThe most important thing is to have a vision and objectives, together with

    positive thinking.

    surname HoALoVforename Mia

    myeducation Textiles

    nameofmycompany gtx ivat l. ..

    businesscontactdetails Postal address Druby 35

    97404 Bansk BystricaSlovakia

    E-mail [email protected] www.gukotex.sk

    sectorofbusiness Textilesproduct/service Manuacturing o clothing

    items

    yearofstartup 1994

    employees 50

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    34

    Cybernetica AS

    "The key to success isin change change

    into a new sel, not

    into anyone else."

    esTonIA

    Jaaksoo

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    How I goT THe IdeA To sTArT up A busInessIt was during the process o Estonia's economic and scientic reorm that one had

    to make up one's mind about how to move orward. The question was whether

    to pursue an academic research career or use new opportunities available inhigh tech business. As a risk-taker, I took up the latter challenge.

    My roLe ModeL for sTArTIng up A busInessThe locomotive.

    wHAT HAs HeLped Me MosTMy associates who shared the same values.

    My bIggesT cHALLenge so fArSetting up the Inormation Security Research Institute as a unit within the

    company structure.

    THe besT THIng AbouT beIng An enTrepreneur Is...

    ... a chance to take risks, and see the gains and losses.

    My AdVIce for THose consIderIng sTArTIngA busInessA brave beginning is hal the battle.

    surname JAAksooforename l

    myeducation Technology

    nameofmycompany ctia As

    businesscontactdetails Postal address Akadeemia tee 21

    12618 TallinnEstonia

    E-mail [email protected] www.cyber.ee

    sectorofbusiness Research and development,manuacturing, and ICTsolutions

    product/service Inormation securitysystems, customs sotware,monitoring and telematicssystems, LED-based light

    signalling equipment, securemarine communicationsystems

    yearofstartup 1997

    employees 106

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    36

    "By designing newtools, we design

    new ways o being."

    greece

    m kouTlis

    alent Information Systems S.A.

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    How I goT THe IdeA To sTArT up A busInessI wanted to express creativity-with-no- limits and to translate ideas into tangible,

    marketable products which could eventually make a dierence in the world.

    My roLe ModeL for sTArTIng up A busInessThere was no particular 'outside' inuence or push or starting the business (on

    the contrary, there were many prohibiting voices). Studying some .com / start-upstories in the US and elsewhere provided valuable hints and encouraging signs.

    wHAT HAs HeLped Me MosTThe deep and long-lasting commitment o the whole team o partners and

    shareholders. This was (and still is) the determinant or overcoming the tough

    challenges aced every day: technical, nancial and marketing.

    My bIggesT cHALLenge so fArKeeping a clear vision, steady course o action and a commitment to success,

    amongst the distraction o everyday duties, erce competition and nancial

    activities.

    THe besT THIng AbouT beIng An enTrepreneur Is...... the reedom to choose, and the vast array o opportunities ahead. You're

    the driver, not the passenger.

    My AdVIce for THose consIderIng sTArTIngA busInessGo or it! But a) be sure that you are really passionate about the plan and your

    partners and b) be prepared or tough days and challenging situations which

    may take you to your limits. Also, the journey has much to teach, even i the

    outcome is ailure. Go or it!

    surname kouTLIsforename Mali

    myeducation Computer Engineering,Educational Technologies(ocus on Geography)

    nameofmycompany Talt Imatistm s.A.

    businesscontactdetails Postal address 4A Karytsi sq

    10561 AthensGreece

    E-mail [email protected] www.talent.gr

    sectorofbusiness Geo-inormation platorms

    and applicationsyearofstartup 2003

    employees 14

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    38

    beLgIuM

    AGRO2000

    "The power opositive thought isimmeasurable andvital when running

    a business."

    T loncke

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    How I goT THe IdeA To sTArT up A busInessIts the only thing Ive ever wanted to do. Perhaps it's in the genes?

    My roLe ModeL for sTArTIng up A busInessIve never thought about it. I dont really look up to role models.

    wHAT HAs HeLped Me MosTMy broad training as a veterinarian, the support o my amily in my bus y work,

    both practical (child care) and moral (eedback).

    My bIggesT cHALLenge so fArContinuing to grow my business in a rapidly shrinking market.

    THe besT THIng AbouT beIng An enTrepreneur Is...... the satisaction you get when decisions you make turn out to be right,

    getting results and seeing my employees participating enthusiastically in

    the development o our business.

    My AdVIce for THose consIderIng sTArTIngA busInessThink hard, weigh up the pros and cons, but take the plunge. Its a antastic

    lie experience which brings about a great deal o satisaction.

    surname Lonckeforename T

    myeducation Veterinary Sciences

    nameofmycompany Agro2000

    businesscontactdetails Postal address Hondekensmolenstraat 56

    8870 IzegemBelgium

    E-mail [email protected] www.agro2000.be

    sectorofbusiness Agrobusinessproduct/service 1200 dierent products or

    agrobusiness (mostly ordisinecting and hygienic

    purposes)yearofstartup 1988

    employees 13

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    40

    "Success is thechild o audacity."

    croATIA

    at mandi

    IN2 d.o.o.

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    How I goT THe IdeA To sTArT up A busInessIt wasn't so much an idea as a necessity. When Yugoslavia split up and the

    war started, I lost my job and ell on hard times. Other than my military and

    technical background, the only thing I had going or me was my IT experience,

    which I picked up while I was working in the army. So I turned my hobby into

    a ull-time job and started my business.

    My roLe ModeL for sTArTIng up A busInessI really didn't have one. It was a time o war, and many things in Croatia weren't

    unctioning normally. So I had to nd my own path and make things up as

    I went along. Throughout that time, IN2 grew totally organically, which was

    extremely difcult.

    wHAT HAs HeLped Me MosTChoosing the right people and the right technology at the right time.

    We have always been at the cutting edge o technology, partnering with

    leading global IT partners and oering IT services, the needs o which wereonly just emerging. With my previous experience, I was also well versed in

    dealing with organisational and HR problems.

    My bIggesT cHALLenge so fArDealing with issues that come with rapid growth, especially ater exceeding

    100 employees. A ast changing environment is typical or all countries in

    transition, so managing the company was more like rating than yachting.

    THe besT THIng AbouT beIng An enTrepreneur Is...... it never gets outdated, boring or repetitive. Seeing your business thrive

    is almost like raising a child. The sense o creation and accomplishment is

    immense.

    My AdVIce for THose consIderIng sTArTIngA busInessJust do it. I you have the willpower and audacity, you can overcome incredible

    odds. You just need to remember that ailure is not the end, and to outlastbad times.

    surname MAndIforename At

    myeducation Computer Science and theMilitary Technical Academy

    nameofmycompany In2 ...

    businesscontactdetails Postal address Marohniceva1/1

    10000 ZagrebCroatia

    E-mail [email protected] www.in2.hr

    sectorofbusiness ITproduct/service Sotware development

    and services

    yearofstartup 1992

    employees 297

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    42

    serbIA

    PSech

    "The uture is moreexciting than

    the past."

    b radovanovi

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    How I goT THe IdeA To sTArT up A busInessI got the idea when I lost my job due to a dierence in opinion between mysel

    and the management on how to organise an IT business. I decided to put my

    ideas into action.

    My roLe ModeL for sTArTIng up A busIness

    The many 'small' entrepreneurs rom Serbia who managed to create and bepersistent with a 'step-by-step' approach towards success, as opposed to

    'overnight' success which is so typical or transition economies.

    wHAT HAs HeLped Me MosTMy amily, my business partners, and my great, young, educated, highly

    proessional and ambitious team.

    My bIggesT cHALLenge so fArLeading and expanding my company in a country in transition with constant

    law and regulation changes, oering IT services o the highest quality in a

    global market, and gaining and keeping clients who are among the biggestIT companies in the world.

    THe besT THIng AbouT beIng An enTrepreneur Is...... that everything is in your hands. There are no excuses or ailure, but the

    satisaction in success is huge.

    My AdVIce for THose consIderIng sTArTIngA busInessYou have to overcome ear o ailure; i one project ails the next will

    succeed.

    surname rAdoVAnoVIforename baa

    myeducation Electrical Engineering

    nameofmycompany psThbusinesscontactdetails

    Postal address Milutina Milankovica 11 b11070 BelgradeSerbia

    E-mail [email protected] www.pstech.rs

    sectorofbusiness ITproduct/service Sotware development,

    sotware engineering

    yearofstartup 1996

    employees 70

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    44

    neTHerLAnds

    Search Engineering

    "The environmentinspires"

    am rakHorsT

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    How I goT THe IdeA To sTArT up A busInessMy parents and grandparents were entrepreneurs, so even as a child I wanted

    to become one. This dedication, in combination with my ambitions or a better

    environment, shaped my upbringing. As an entrepreneur, I want to make adierence. By setting up my own business, Ive created the opportunity to

    pursue even more arduously my ideals or a sustainable world.

    My roLe ModeL for sTArTIng up A busInessEntrepreneurship has run through my veins ever since I was young. Ive been

    greatly inspired by my grandparents, my parents, their riends and my riends

    at the European University in Antwerp. All o them are successul entrepreneurs

    in their own line o business, because they all believe in their goals.

    wHAT HAs HeLped Me MosTMy conviction that we can help create a sustainable world. I don't believe

    in inconvenient truths or change inspired by ear. We will all nd more

    motivation in trust in the uture. All products and buildings should be madein such a ashion that, rom one generation to the next, they will make a real

    contribution.

    My bIggesT cHALLenge so fArStarting up a business was an inspiring, yet time-consuming challenge that

    drained me o the energy I needed to develop new ideas. Since then, Ive

    learned to reserve more time or contemplation. These years have taught

    me that reecting regularly on the company's achievements and reserving

    enough time or rest have brought on the best ideas and contributed to thesuccess.

    THe besT THIng AbouT beIng An enTrepreneur Is...

    ... that I can really try to make a dierence. Entrepreneurship means I cangrab any chance I see to convince more and more people o the dire ne edor corporate social responsibility.

    My AdVIce for THose consIderIng sTArTIngA busInessAlways have aith in yoursel. Dont waste energy on people who tell you

    why something cant be achieved, without losing grip on reality.

    surname rAkHorsTforename AMai

    myeducation Business Administration

    nameofmycompany sah eii

    businesscontactdetails Postal address P.O. Box 83

    5473 ZH Heeswijk (N.Br.)

    The NetherlandsE-mail [email protected]

    Website www.annemarierakhorst.com

    sectorofbusiness Engineering consultancy,laboratory and trainingservices

    product/service Building management,demolition anddecontamination projects.Soil, asbestos and airquality studies. Courses

    on working with asbestos,environmental aspects,saety and in-houseemergency services

    yearofstartup 1994

    employees 200

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    46

    Questpoint/IntelliSearch

    "No one will evercome and create the

    uture or you make

    your own!"

    norwAy

    shh rana

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    How I goT THe IdeA To sTArT up A busInessSince 1993 Ive had the pleasure o starting eight dierent companies within

    the ICT business sector. My last company was based on the hypothesis thatit's all about people. So I selected two other people whom I wanted to work

    with. Together we decided to start a business. We allowed ourselves three

    months to nd out what to do. This hypothesis has so ar resulted in a business

    o 21 people.

    My roLe ModeL for sTArTIng up A busInessNone.

    wHAT HAs HeLped Me MosTChallenges.

    My bIggesT cHALLenge so fArMaking decisions even when they are negative.

    THe besT THIng AbouT beIng An enTrepreneur Is...... it's all up to you and your team!

    My AdVIce for THose consIderIng sTArTIngA busInessBe humble, create clear business value or your customers, get the right people

    you eel comortable with, plan long-term, take care o your customers, don't

    give up, overperorm or your customers, give credit to those who deserve

    it, make decisions!

    surname rAnAforename shaha

    myeducation Computer Science andLinguistics

    nameofmycompany Qtit/Itllisah

    businesscontactdetails Postal address Gjerdrums vei 12

    0484 OsloNorway

    E-mail [email protected] www.questpoint.no

    sectorofbusiness ITproduct/service Sotware engineering

    and IT strategies

    yearofstartup 2003

    employees 21

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    48

    "Help people,and meet theirrequirements!"

    poLAnd

    Ww raszeWski

    RAVIMED Sp. z o.o.

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    How I goT THe IdeA To sTArT up A busInessI have always been interested in scientic research and putting results into

    practice. Due to the political and economic crisis in Poland in 1989, science

    stopped developing and opportunities or introducing new scientic research

    decreased. I was very amiliar with the needs o the Polish Health Service and

    was already a specialist in toxicology and pharmacolog y. I started my business

    rom scratch. I chose the area o PVC blood collection bags, mainly becausethey were oered only by Japanese and US companies.

    My roLe ModeL for sTArTIng up A busInessI had no particular role model. I was strongly convinced that my inner nature,

    patience, ability to relate to other people and knowledge, combined with the

    support o all my amily, would help me at the beginning o this business, which

    itsel was also a natural extens ion o my previous medical and pharmaceutical

    interests.

    wHAT HAs HeLped Me MosTGoodwill, support and tolerance o my amily.

    My bIggesT cHALLenge so fArFighting with red tape and continually developing new products and services.

    We started with one medical device product: the PVC blood collection bag.

    Today we have ve main elds o activity: medic al devices, medicinal products ,

    military auto injectors and decontamination kits, laboratory services, and

    research and development. All our products are developed and manuactured

    at RAVIMED.

    THe besT THIng AbouT beIng An enTrepreneur Is...... mobilising responsibility, having the eeling o independence, and the

    opportunities available or sel-development without limits.

    My AdVIce for THose consIderIng sTArTIngA busInessBe patient and aware o the consequences in your work. Treat people withrespect and be transparent in all activities. Dont give up i you ail, dont

    all into the trap o sel-satisaction, invest in development, and count every

    cent.

    surname rAszewskIforename wia

    myeducation Military Medical Academy

    nameofmycompanyrAVIMed s. ..

    businesscontactdetails Postal address ul. Polna 54

    05-119 ajskiPoland

    E-mail [email protected] www.ravimed.com.pl

    sectorofbusiness Pharmaceutical productionproduct/service Medical disposables and

    laboratory services

    yearofstartup 1991

    employees 120

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    50

    "No pain, no gain."

    LuXeMbourg

    sh sarmad

    COGECO

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    How I goT THe IdeA To sTArT up A busInessThe passion to create something that will be around long ater I am gone.

    My roLe ModeL for sTArTIng up A busInessNo one.

    wHAT HAs HeLped Me MosTThe success and mistakes o others.

    My bIggesT cHALLenge so fArTrying to be a good ather.

    THe besT THIng AbouT beIng An enTrepreneur Is...... doing things my own way and being responsible or my own experience.

    My AdVIce for THose consIderIng sTArTIngA busInessDream big, work hard, dont be araid and be air.

    surname sArMAdforename shil

    myeducation Serious, hard, revolutionary

    nameofmycompany cogeco

    businesscontactdetails Postal address 43, rue de Bettembourg

    5810 HesperangeLuxembourg

    E-mail [email protected] www.cogeco.lu

    sectorofbusiness Constructionproduct/service Renovation and construction

    o buildings (private andbusiness)

    yearofstartup 2004

    employees 40

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    52

    Iceland

    Lazyown

    "Love like youvenever been hurt and

    work like you dont

    need the money."

    mg scHevinG

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    How I goT THe IdeA To sTArT up A busInessI realised 18 years ago that there was no role model in health or kids. My

    challenge was: how can education about healthy liestyles be entertaining?

    LazyTown was the answer an e ntertaining TV show that inspired kids to livehealthier lives.

    My roLe ModeL for sTArTIng up A busInessRichard Branson, Warren Buet and Steve Jobs.

    wHAT HAs HeLped Me MosTMy parents who gave me reedom to be mysel. Also, behind every good

    entrepreneur is a strong wie/husband/partner. Finally, endless belie, strongvision and a great team.

    My bIggesT cHALLenge so fArFocus, ocus, ocus practise, practise, practise... and more ocus. Entrepreneurs

    do not have armies o people around them, so they need to be able to stepinto all roles in the company.

    THe besT THIng AbouT beIng An enTrepreneur Is...... that one small idea like LazyTown can motivate millions.

    My AdVIce for THose consIderIng sTArTIngA busInessDon't be araid o a little opposition. Remember that the kite o success

    generally rises against the wind o adversity, not with it.

    surname scHeVIngforename Ma

    myeducation Carpentry and SportsInstructing, althougheducation never ends

    nameofmycompany LaT

    businesscontactdetails Postal address Mihraun 4

    210 GardabaerIceland

    E-mail [email protected] www.lazytown.com

    sectorofbusiness Entertainmentproduct/service Motivating children to adopt

    a healthier liestyle

    yearofstartup 1994

    employees From 43-161, dependingon production periods

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    cyprus

    Engino.net Ltd.

    "Keep your head inthe clouds and youreet on the ground."

    ct sisamos

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    How I goT THe IdeA To sTArT up A busInessSome years ago I was assigned by the Ministry o Education as a Design and

    Technology coordinator. In s chools pupils learnt by bu ilding technolo gical

    models but had great difculties creating 3D joints with the materials available.

    This problem gave me the idea to design a system o modular connectors.

    Ater some research, it seemed there was a gap in the market or a technical

    construction toy suitable or younger children.

    My roLe ModeL for sTArTIng up A busInessI have always been ascinated by the inventions o Leonardo da Vinci and the

    much earlier Greek Archimedes! A role model has also been Thomas Edison

    who, through persistent work, managed to turn ideas into products.

    wHAT HAs HeLped Me MosTMy degrees and experience in engineering and education have helped a lot.

    In R&D project s however, nancing is crucial. Funding grants rom the Cyprus

    Government and the EU have helped commercialise ENGINO.

    My bIggesT cHALLenge so fArA small island like Cyprus does not have the critical mass to sustain a spe cialised

    product. This means my company has to rely mostly on expo rts and my biggest

    challenge so ar has been the set-up o the international sales channels that

    would achieve them. A parallel challenge o equal importance has been

    the design and production o the ENGINO parts with as little investment as

    possible, taking into account the many iterations needed beore optimisation

    could be achieved.

    THe besT THIng AbouT beIng An enTrepreneur Is...... that you create your own destiny! You have the opportunity to be creative

    while also pushing yoursel to the limits.

    My AdVIce for THose consIderIng sTArTIngA busInessOnly do what you love and ulls your inner sel. You can only draw the

    strength to overcome problems by believing in what you do.

    surname sIsAMosforename cta

    myeducation Mechanical Engineeringand Education Science

    nameofmycompany ei.t Lt.

    businesscontactdetails Postal address P.O.Box 71040

    3840 LimassolCyprus

    E-mail [email protected] www.engino.com

    sectorofbusiness Innovative Toy Designand Manuacture

    product/service Educational constructiontoys

    yearofstartup 2004

    employees 4

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    Ryor a.s.

    "Cosmetics ismy destiny..."

    czecH repubLIc

    e Tpnkov

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    How I goT THe IdeA To sTArT up A busInessId had eighteen years o experience in cosmetics working or the Institute

    o Medical Cosmetics beore I came up with the idea. Ater maternity leave, I

    was creating new products and the Institute was given an award and a grant.That was the moment I learned how it all worked. I began oering my own

    products to proessionals. Later on, I created products or every day users that

    were marketed through specialised shops.

    My roLe ModeL for sTArTIng up A busInessAt the very beginning I knew very little, virtually nothing about business,

    how to run such a company, or what it involved. But I always hoped it would

    work because I didnt want to sell my ideas to others anymore and I was veryeager to succeed.

    wHAT HAs HeLped Me MosTMy colleagues who were with me rom the very beginning, most o whom

    are still working with me in Ryor.

    My bIggesT cHALLenge so fArWhenever I am coming up with some thing new.

    THe besT THIng AbouT beIng An enTrepreneur Is...... that you dont have to sell your ideas to others.

    My AdVIce for THose consIderIng sTArTIng AbusInessAll it takes is to be realistic and keep your aims achievable. O course you

    must work hard.

    surname TpnkoVforename eva

    myeducation Chemical Technology

    nameofmycompany r a..

    businesscontactdetails

    Postal address Pod Spiritkou 4150 00 Prague 5Czech Republic

    E-mail [email protected] www.ryor.cz

    sectorofbusiness Cosmetics manuacturingproduct/service Skin treatment, skin care

    and beauty products orproessional use in beautysalons

    yearofstartup 1991

    employees 75

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    58

    Turkey

    ELCAB KABLO VE PROFL SAN. IC. LD. I

    "Why not?"

    njt Tiskaolu

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    How I goT THe IdeA To sTArT up A busInessI started as a quality control technician with a leading manuacturer o silicone

    cables in 1998. Thanks to my hard working nature and love o my job, I was

    promoted to head o quality management and then production manager in a

    very short space o time. My aim was to be more successul and to be a leader.

    To achieve this, I set up our business together with my present partner.

    My roLe ModeL for sTArTIng up A busInessMy philosophy is to do my best in my business and also in my private lie. Ipreer not to take people as role models, but instead to ollow achievements

    and success stories.

    wHAT HAs HeLped Me MosTFirst o all, my ambitious desire to reach my targets and my high level o

    expectations to succeed. And o course, working very hard towards this, and

    staying positive in spite o any difculties and disappointments in lie and the

    business environment.

    My bIggesT cHALLenge so fArSpending our energy ghting technical and economic barriers which are typical

    o a developing country. We have to work much harder due to the lack o

    industrial inrastructure and qualied sta, combined with very high nancial

    and investment costs, and high taxes.

    THe besT THIng AbouT beIng An enTrepreneur Is...... being helpul to society and people I work with and generating value inthe spiritual and material sense success here creates an immense eeling o

    satisaction. Looking back and seeing what you have generated is a beautiul

    eeling. Nevertheless we look ahead, and keep on working hard.

    My AdVIce for THose consIderIng sTArTIngA busInessThe most important point is to love your job and what you intend to do. Having

    targets is important, but you have to be ready to work hard to achieve them.Look orward and believe in your success, despite any negative inuences

    that might occur. This belie is hal o your success.

    surname TIskAoLuforename njt

    myeducation Electrical Technician

    nameofmycompany eLcAb kAbLo Ve

    profL sAn. TIc. LTd. TI

    businesscontactdetails Postal address Atatrk Mahallesi Yldrm

    Beyazt CaddesiHayat Sokak No:5 BoazkyArnavutky G.O.Paa IstanbulTurkey

    E-mail [email protected] www.elcabkablo.com

    sectorofbusiness White goods related industryproduct/service Silicone cable, berglass

    cable, cable harnesses,silicone proles, siliconetubes, signal lamps, specialcables

    yearofstartup 1998

    employees 75

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    60

    BulgarIa

    "N.I.K. 2006" EOOD

    "Never besatisfed with your

    achievements."

    ny Todorov

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    How I goT THe IdeA To sTArT up A busInessIt all started with a hobby o mine Bulgarian rock music, rock bands and

    concerts. The idea was to oer the ans accessories and other goods to go with

    their look. Later I started creating ashion and things slowly progressed, untiltoday, where that bond music and ashion is still unbreakable.

    My roLe ModeL for sTArTIng up A busInessIn the times when I got started it was difcult to nd any decent role modelsin Bulgaria. I was guided by business literature and academics all that

    environment that I was part o. My brightest guiding star was my motivation

    to express mysel through new non-traditional ideas.

    wHAT HAs HeLped Me MosTWhat really helped me and the engine o my business was my aith in

    everything I was doing. I had the state o mind that everything was 'doomed

    to success'. That was pushing me orward and was helping me to develop

    new ideas and a suitable environment or growing them.

    My bIggesT cHALLenge so fArIve always strived to be number one! Always one step ahead o the competitors

    with inormation, ideas, opportunities and capabilities. I'm ond o 'air play'

    using the available business instruments like creative marketing and skilul

    management.

    THe besT THIng AbouT beIng An enTrepreneur Is...... that eeling o immensity, o unlimited boundaries. The eeling that I canrealise every idea charges me with more energy. I kind o impose this on the

    people I work with. Nothing is impossible.

    My AdVIce for THose consIderIng sTArTIngA busInessThe rst and most important thing is your decision regarding what e xactly

    you are going to do and how ar you do want to go! I this is not clear enough

    or you, you should better never get started.

    surname TodoroVforename nila

    myeducation Marketing and Management

    nameofmycompany "n.I.k. 2006" eood

    businesscontactdetails Postal address Briz 1869 B

    9010 VarnaBulgariaE-mail [email protected];

    [email protected] www.natamno.com

    www.darkmoon.bgwww.mish-mash.bg

    sectorofbusiness Manuacturing,retail and services

    product/service Teenage apparel, personalaccessories, jewellery, sports

    and leisure goods, tattoos,body piercing, etc.

    yearofstartup 1994

    employees 60

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    62

    Ponsse Oyj

    "Ater rain there willalways be sun."

    fInLAnd

    e vidGrn

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    How I goT THe IdeA To sTArT up A busInessAs a small armer's son, I used to work on logging sites during winters. At

    14 years o age, I went logging with my ather and horse or the rst time.

    When the rst arm tractors appeared in the 1960s, I already had some solid

    experience o logging behind me. The onl y problem was that orest machines

    were breaking all the time so I decided to build my own.

    My roLe ModeL for sTArTIng up A busInessAt that time in the countryside, there were no role models or business.

    wHAT HAs HeLped Me MosTBelie in the uture and my own talents.

    My bIggesT cHALLenge so fArSelling the company in 1988 and buying it back in 1993. That period taughtme a lot.

    THe besT THIng AbouT beIng An enTrepreneur Is...... seeing the results o your work.

    My AdVIce for THose consIderIng sTArTIngA busInessYou should have a clear business vision with simple products and operating

    models. Stable growth is also important. Furthermore, to get the right

    employees to work or you, you should share responsibilities.

    surname VIdgrnforename eiai

    myeducation Elementary School

    nameofmycompany p oj

    businesscontactdetails Postal address Ponssentie 22

    74200 VieremFinland

    E-mail [email protected] www.ponsse.com

    sectorofbusiness Engineeringproduct/service Forest machines, inormation

    systems, and services

    yearofstartup 1970

    employees 900

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    spaIn

    CYO Proyectos S.L.

    "Delight the client."

    c Yorno

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    How I goT THe IdeA To sTArT up A busInessIt was a matter o necessity. I was a 43 year-old unemployed woman with no

    possibility o nding a new job.

    My roLe ModeL for sTArTIng up A busInessNone. Just surviving.

    wHAT HAs HeLped Me MosTReceiving the Emprender en emenino award in February 2000 rom the

    Ministry o Labour and Social Aairs.

    My bIggesT cHALLenge so fArBeing able to continue through this world economic crisis with the same

    enthusiasm and honesty.

    THe besT THIng AbouT beIng An enTrepreneur Is...... the possibility o being creative and able to share the leadership role withour area managers in my work.

    My AdVIce for THose consIderIng sTArTIngA busInessBelieve in yoursel and the act that 'you can', with enthusiasm and

    perseverance.

    surname yornoforename cam

    myeducation Industrial Studies

    nameofmycompany cyo pt s.L.

    businesscontactdetails Postal address C/ Celso Emilio Ferreiro,

    5 Local50017 ZaragozaSpain

    E-mail [email protected] www.ingenieriacyo.com

    sectorofbusiness Project engineering andprogramming

    product/service Structures, tooling andmachineryRobotics and A.I. inaeronautical, automotive,

    cosmetics andpharmaceutical areas

    yearofstartup 1997

    employees 20

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    Zotter Schokoladen Manufaktur GmbH

    "A sustainable uture we use only certifed

    organic ingredients;in addition, anything

    rom the southernhemisphere is Fair

    Trade- or IMO-certifed."

    AusTrIA

    J zoTTer

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    How I goT THe IdeA To sTArT up A busInessIve been sel -employed since 1987, always driven by the thought o turning my

    visions and imagination into reality without compromise. The idea o makingchocolate arose rom my love o the product (cocoa) and the almost limitless

    possibilities or developing the range o savoury opportunities.

    My roLe ModeL for sTArTIng up A busInessI have no role model as such. Only the drive to make the best possible chocolatesin terms o taste, aesthetics, and ecological and social concerns.

    wHAT HAs HeLped Me MosTThe large amount o positive eedback rom Zotter chocolate lovers and thesupport o my amily.

    My bIggesT cHALLenge so fArKeeping our extensive range on the market. Obtaining the prices necessary

    in order to compete sustainably.

    THe besT THIng AbouT beIng An enTrepreneur Is... that I can turn my ideas and imagination into reality quickly, without

    compromising.

    My AdVIce for THose consIderIng sTArTIngA busInessYou don't need to start out with business plans, but try to realise your own

    vision with all your strength.

    surname zoTTerforename J

    myeducation Traineeship as waiter andcookPatissier and conectioner

    nameofmycompany ztt shla

    Maat gmH

    businesscontactdetails Postal address Bergl 56

    8333 Kornberg beiRiegersburgAustria

    E-mail [email protected] www.zotter.at

    sectorofbusiness Food productionproduct/service Chocolate delights

    rom bean to baryearofstartup 1999

    employees 100

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    A great deal o inormation on the European Union is available on the internet.It can be accessed through the Europa server (http://europa.eu).Luxembourg: Ofce or Ofcial Publications o the European Communities, 2009

    ISBN 978-92-79-10438-1

    doi: 10.2769/16511

    European Communities, 2009Reproduction is authorised provided the source is acknowledged. When a dierent copyright owner is indicated,permission to reproduce must be requested.

    prINtedoNwhItechlorINe-freepaper

    EUROPE Direct is a service to help you nd answersto your questions about the European Union

    Freephone number (*):00 800 6 7 8 9 10 11

    *Certain mobile telephone operators do not allow access to 00 800 numbers or maycharge or these calls.

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    European Commission

    The Secret o Success

    Tips rom European Entrepreneurs

    Luxembourg: Oce or Ocial Publications o the European Communities

    2009 72 pp. 29.7 x 21 cm

    ISBN 978-92-79-10438-1

    doi: 10.2769/16511

    For urther inormation:

    The frst European SME week

    http://www.european-sme-week.eu

    The European Portal or SMEshttp://ec.europa.eu/enterprise/sme/index_en.htm

    EU unding or SMEs

    http://ec.europa.eu/enterprise/sme/unding_en.htm

    NB-81

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    1-08-488-EN-C