seagate presentation - roland owens

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Challenges of a Challenges of a global, single- global, single- instance instance implementation of implementation of Oracle 11i HRMS Oracle 11i HRMS Presenters: Roland Owens, Synerphase Technology Corporation

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Page 1: Seagate Presentation - Roland Owens

Challenges of a global, single-Challenges of a global, single-instance implementation of instance implementation of Oracle 11i HRMSOracle 11i HRMS

Presenters:Roland Owens, Synerphase Technology

Corporation

Page 2: Seagate Presentation - Roland Owens

Client Summary: Seagate TechnologyClient Summary: Seagate Technology Technology Manufacturing firm 45,000 employees Over 100,000 non employees

• Retirees• Former Employees• Dependents• Beneficiaries• Contractors

17 countries 20 years of legacy data Previously implemented Oracle Financials and

Oracle Manufacturing. Implemented Oracle HRMS in separate instance

from Oracle Financials & Manufacturing.

Page 3: Seagate Presentation - Roland Owens

Presentation OverviewPresentation OverviewBusiness Group definitionLocation of serversUser interface customizations and

enhancementsDefining flexfields and work structures

with a global, common perspectiveData conversionMaintaining production information

Page 4: Seagate Presentation - Roland Owens

Business Group definitionBusiness Group definitionOne business group or multiple

business groups?Implemented with one business

group using US localization.– Large and dynamic expatriate employee

population.– Simplicity– Company is based in United States.

Page 5: Seagate Presentation - Roland Owens

Location of ServersLocation of Servers

The physical location of the servers didn’t have a major on affect speed.

The time and dates will always be in the time zone of the server. Identify all functions that are influenced by time.– All functional processes will have to be

designed considering time and datetracking.– Developers will have to design interfaces and

reports with special time considerations.

Page 6: Seagate Presentation - Roland Owens

User interface customizations User interface customizations and enhancementsand enhancements Custom responsibilities based on payroll

used to satisfy global security requirements. Form customizations were needed to satisfy

the requirements of 17 countries. Options were:– Oracle’s Forms Configurator– Custom Library

Custom libraries were chosen for form customizations. The driving factor was the speed.

Page 7: Seagate Presentation - Roland Owens

User interface customizations User interface customizations and enhancements (Continued)and enhancements (Continued) PC standards were different globally

driving the need for one Oracle user interface that worked on all PCs.

Options for accessing Oracle HRMS– Standard user interface using J-Initator– Terminal emulation

Terminal emulation was chosen as the way end users would access Oracle Applications.

Page 8: Seagate Presentation - Roland Owens

User interface customizations User interface customizations and enhancements (Continued)and enhancements (Continued)Terminal emulation was chosen over J

Initator for some of the following reasons: All PC could use the terminal emulation

programs. Many PCs would have to be upgraded to

run Oracle’s J-Initator. Ease of maintenance. No major performance issues.

Page 9: Seagate Presentation - Roland Owens

Defining flexfields and work Defining flexfields and work structures with a global, common structures with a global, common perspectiveperspective Locating and retaining the required

functional staff and functional process owners.

Globalize work structures and key flexfields.

Organizations deserve special attention in a global company.

Benefits process owners will have to be identified for each localization.

Page 10: Seagate Presentation - Roland Owens

Data ConversionData Conversion Collecting required data from a central

corporate repository or from each local site? BOTH!

How much history will be converted?– Point in time conversion– Basic history only

“Big Bang” conversion vs. converting in “Waves”. Waves

Collecting and converting different languages.

Page 11: Seagate Presentation - Roland Owens

Maintaining Production DataMaintaining Production Data

Global Human Resources call centers

Internal Human Resources Information Technology staff

Oracle’s Employee and Manager Self Service modules.

Page 12: Seagate Presentation - Roland Owens

ConclusionConclusion Strong executive sponsorship was

essential for the project’s success:To encourage global the cooperation required

for global common design of processes.To bring in necessary resources, both human

and technical. A single instance, single business group

solution simplified:Creation of global common business practicesData management from both a technical &

functional perspective.

Page 13: Seagate Presentation - Roland Owens

Contact InformationContact Information

Roland OwensSynerphase Technology Corporation

(888) [email protected]