DATA CenTre MeTro PoinTTechnical Minds with a Personal Approach

Your New Generation Data Centre

Sovereign Data Connect (SDC) is a leadingprovider of data centre solutions at it’snorth London site.

The new-generation data centre, MetroPoint, is in an office building in Cockfosters that has been extensivelymodified to fulfil client expectations.

Located only 14 miles north of the City of London, Metro Point is easily accessible bycar and by London Underground services.

Metro Point’s location within the M25,close to - but remote from - London,means that clients utilising its services canbenefit from:

• being easily accessible • 2 miles south of J24/M25 • adjacent to Cockfosters tube station

• having a low risk profile (the area is an average 250 feet above sea level)

• low latency network services.

Prime Location

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Uptime instituteUndergoing review for

Tier iii Design Accreditation

Why Tier III?

The Uptime Institute's tiered classification system is an industry standard approach to site infrastructure functionality. It addresses commonbenchmarking standard needs.

The four tiers which have been classified by The Uptime Institute are:

• Tier 1: composed of a single path for power andcooling distribution, without redundant components, providing 99.671% availability

• Tier II: composed of a single path for power andcooling distribution, with redundant components,providing 99.741% availability

• Tier III: composed of multiple active power andcooling distribution paths, but only one path active, has redundant components, and is concurrently maintainable, providing 99.982%availability

• Tier IV: composed of multiple active power andcooling distribution paths, has redundant components, and is fault tolerant, providing99.995%.

Tier III Data Centre Concurrently Maintainable

Site Infrastructure

A concurrently maintainable data centre has redundant capacity

components and multiple independent distribution paths

serving the computer equipment.

Only one distribution path is required to serve the computerequipment at any time. The siteshould have 12 hours of on-site

fuel storage for ‘N’ capacity.

The rating also requires all IT equipment to be dual powered,

installed properly and compatiblewith the site’s architecture.

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Data CentrePLUS Services

A Flexible, Efficient, Experienced, Client FocusedService

Specifically launched to deliver data centre services, SDC works closely with it’s parent company, SBI Group PLC to be ableto provide further on-site support for it’sclients as and when needed.

SBI Group has been delivering IT servicesfor more than 16 years and expanded it’sdata centre offering to form SDC to fulfilthe current client needs.

The entire Group has an admirable and hard-won reputation that demonstratesthe company’s flexibility, responsivenessand understanding of clients’ technologyand business requirements.

Through the Group, we offer a widerrange of services than many data centres.We term this spectrum of services asData CentrePLUS because we are morethan just a data centre.

Our data centre clients can continue tomanage their own infrastructure but alsohave the flexibility to utilise additional infrastructure, desktop and developmentskills, without managing multiple suppliers. This can be on an ad-hoc/project basis or built into the data centrecontract.

The addition of an extensive data centre services capability in Metro Point enablesclients to increase their reliance on thequality and range of services delivered bya trusted partner.

International Standards

Our data centre is certified to International standard, ISO 27001- Information Security Management.

It is currently undergoing review with the Uptime Institute for Tier III Design.

Flexible Services

Our solutions allow you to pass the responsibility for the day-to-day IT operations to us. By outsourcing thesedaily functions, you can concentrate onother IT functions and your core business,making clients’ operations more streamlined and efficient.

Fully Outsourced IT Services

Utilising outsourced IT services can reduce businesses’ IT costs and improveoverall service quality. Sovereign ensuresthat IT is a business enabler rather thanjust a 'back-office function'.

With the full outsourcing service, all ITfunctions, from high level procurement today-to-day operations, are managed andperformed by us. We are accountable forthe performance of all IT functions entrusted to us.

All IT outsourcing contracts are managedthrough a Service Level Agreement (SLA)that commits us to delivering precisely thelevel of service you require at the highstandards we have grown our servicefrom.

Sovereign’s 24/7 service desk managesour clients’ services around the clock, ensuring the least impact being experienced by their core business whendisruptions occur.

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Our core data centre services can begrouped into 4 areas:

Colocation Services

By contracting for colocation services, ourclients rely on Sovereign to support their business critical and network infrastructure in a secure, modern datacentre. We provide a safe, secure ‘home’in which to install, operate and maintaincorporate IT hardware, systems and applications, supported by advancedpower & cooling infrastructure in a datacentre protected by sophisticated management & monitoring systems.

Hosted Services

We provide the computer systems that werun and maintain on our client’s behalf.The primary benefit to the hosted serviceis that maintaining the system, keeping itsecure and backed up is our responsibility– our client’s business continues to utilisethe system, without the need for physicalspace for their own staff to support it.

Managed IT Services

Some clients exploit Sovereign’s flexiblerange of services to fulfil specific support requirements when they have a substantial internal IT department but require additional expertise on a frequentbasis.

Alarm Monitoring

One of the most powerful features is itsability to identify and communicate alarmconditions ensuring a quick response andbusiness continuity.

Remote Monitoring

Whether it is reacting to alarms or investigating the system, communicationwith the site remotely provides the opportunity to evaluate and respond accordingly.

Condition Based Maintenance

It is possible to diagnose the need for maintenance or a service through condition monitoring. This removes theneed to perform unnecessary preventativemaintenance.

Building Management Systems monitorand control services such as heating, ventilation and air-conditioning, ensuringthey operate at maximum levels of efficiency and economy. This is achievedby maintaining the optimum balance between conditions, energy usage and operating requirements.

Utilities Management

Only with the correct measurement of utility consumption, will you be able tomanage your costs and remove energywaste.

Monitoring and Targeting

The utility consumption of many premisesoften follows a regular profile. The system can record actual consumption data andthen compare it against the regular profile.

Building Management

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Cooling

Cold aisle containment is a highly effectiveform of airflow management that resultsin the optimisation of cold air usage.

Specification• N+1 redundancy on Eco DX cooling

system• Twin Compressors per circuit for high

efficiency at part load• Twin refrigerant circuits• Dual HP switch with auto reset timer

for improved resilience• N+1 Power supplies.

Benefits• The most efficient use of cold air• Reduced power usage (cooling system

and hardware)• Helps achieve hot/cold aisle compliance

to TIA 942 and ASHRAE• Reduced carbon footprint• Increased uptime• Increased resilience• Hotspot elimination.

Fire Detection & Suppression

IG-55 (50% Argon, 50% Nitrogen - Argonite) is a composite gas which extinguishes most fires within 60 seconds.

• Acceptable for human exposure forshort period of times

• Argon and Nitrogen are both naturallyoccurring gases so considered to be environmentally friendly.

• VESDA - is an air sampling fire alarm system designed for very early warningfire and smoke detection

• 15 zone air sampling system.

Leak Detection

A leak detection system that identifieswithin 1 metre, where the leak is by wayof a mapped sensing cable and easy reference framed layout.

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Facility Summary

Intelligent PDU

The In-Touch Intelligent PDU solutions incorporate the latest intelligence and automation which will allow clients tomeasure, monitor, compare, report, display, improve and change as well asplan for future requirements.

Key Features• 42U x 600mm x 800mm• Alarms, Histories, Schedules and more• View histories in graph or table display

format• Comprehensive administration

privileges for users• Web based configuration & multi host

connectivity

Feature Rich Web ServicesThe system offers a number of features,including:• Web based graphical displays• Alarm databases with a tabular and

graphical display• Temperature and energy logging

through a Live interface

Security & Access

Installation of a comprehensive securityand access solution. All people requiringaccess will have to abide by the accesscontrol procedures.

• Integrated Access Control, Alarm Monitoring and CCTV system

• Net Access IP Access Control withintelligent remote controllers

• IP CCTV capturing 30 images per second

• 2.4m secure perimeter fencing• Rotaguard anti-scaling barrier• Manned 24x7x365 security

Power

A resilient and robust power supply.

• 2.8MW of UPS conditioned power• 11kV HV power supply• N+1 parallel redundant UPS system• N+1 diesel generation to support HV

failure• Fully diverse A+B power distribution

paths• Flexible power densities to each rack• Refuelling contracts in place

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Metro Point - Ground Floor

Car Park

Plant

Plant

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Load Bays

Security Fencing

Single Entry to Site

24/7 Manned Reception

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Site Facilities

• Work and rest room• Kitchen facilities• Storage facility with

secure cabinets• Build room availability• Visitor parking• Disabled access

Sovereign Data Connect LtdMetro PointChalk LaneCockfostersHertfordshireEN4 9JQUK

E: info@sovereignDC.comT: +44 (0)20 8216 3333F: +44 (0)20 8216 3300

www.sovereignDC.com

© 2012 Sovereign Data Connect Ltd, Metro Point, Chalk Lane, Cockfosters, Hertfordshire EN4 9JQ. Registered in England no. 07807835