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REQUEST FOR PROPOSAL PERFORMANCE MONITORING AND IMPACT ASSESSMENT STUDY OF SOCIAL SECURITY PENSION SCHEMES IN ODISHA GOVT. OF ODISHA Department of Social Security & Empowerment of PwDs OCTOBER, 2015

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Page 1: SCPD), Odisha - PERFORMANCE MONITORING AND ...scpdodisha.nic.in/sites/default/files/RFP Social Security...Performance Monitoring and Impact Assessment Study of Social Security Pension

REQUEST FOR PROPOSAL

PERFORMANCE MONITORING AND IMPACT ASSESSMENT STUDY

OF SOCIAL SECURITY PENSION SCHEMES IN ODISHA

GOVT. OF ODISHA Department of Social Security & Empowerment of PwDs

OCTOBER, 2015

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Performance Monitoring and Impact Assessment Study of Social Security Pension Schemes in Odisha

REQUEST FOR PROPOSAL

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INDEX

SL NO BRIEF DESCRIPTION PAGE

1 BIDDERS DATA SHEET 4

2 SECTION – 1 LETTER OF INVITATION (LOI) 5 - 6

3 SECTION – 2 INFORMATION TO THE BIDDER 7 - 15

4 SECTION-3: TERMS OF REFERENCE (ToR) 16 - 27

5 SECTION-4: PRE-QUALIFICATION PROPOSAL SUBMISSION FORMS

28 - 33

6 SECTION- 5 : TECHNICAL PROPOSAL SUBMISSION FORMS 34 - 44

7 SECTION-6 : FINANCIAL PROPOAL SUBMISSION FORMS 45 - 50

8 SECTION-7 : ANNEXURE 51 - 53

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DISCLAIMER

This Request for Proposal (RFP) is prepared and issued by the Department of Social Security &

Empowerment of PwDs, Govt. of Odisha.

While the information in this RFP has been prepared in good faith, it does not support to be comprehensive or to

have been independently verified. Neither Department of Social Security & Empowerment of PwDs nor any of its

officers or employees, nor any of their consultants accept any liability or responsibility for the accuracy,

reasonableness or completeness of, or for any errors, omissions or misstatements, negligent or otherwise,

relating to the proposed assignment, or makes any representation or warranty, express or implied, with respect to

the information contained in this RFP or on which this RFP is based or with respect to any written or oral

information made or to be made available to any of the recipients or their professional advisers and, so far as

permitted by law and except in the case of fraudulent misrepresentation by the party concerned, and liability

therefore is hereby expressly disclaimed.

The information contained in this RFP is selective and is subject to updating, expansion, revision and amendment

at the sole discretion of the client. It does not claim to contain all the information that a recipient may require for

the purposes for making a decision for participation in this selection process. Each bidder must conduct its own

analysis of the information contained in this RFP, to correct any inaccuracies therein and is advised to carry out its

own investigation into the proposed assignment, the regulatory regime which applies thereto and by and all matters

pertinent to the project and to seek its own professional advice on the legal, financial and regulatory

consequences of entering into any agreement or arrangement relating to the Project.

This RFP includes certain statements, information, projections and forecasts with respect to the proposed

assignment. Such statements, information, projections and forecasts reflect various assumptions made by the

officers and consultants of the client, which (the assumptions and the base information on which they are

made) may or may not prove to be correct. No representation or warranty is given as to the reasonableness

of forecasts or the assumptions on which they may be based and nothing in this RFP is, or should be relied on as,

a promise, representation or warranty.

The Department of Social Security & Empowerment of PwDs, Govt. of Odisha shall be the sole and final authority

with respect to selection of a consultant through this RFP.

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BIDDERS DATA SHEET

S. No.

Particular Details

1. Name of the Client Department of Social Security & Empowerment of PwDs , Govt. of Odisha

2. Method of Selection Combined Quality and Cost Based Selection (CQCBS) Method

3. Date of availability of RFP 15-10-2015

4. Last Date and Time for submission of Bid 17.11.2015 up to 5:00 PM

5. Date of Opening of Bid 18.11.2015 at 11:30 AM

6. Date of Opening of Financial Bid 22.12.2015

7. Bid Processing Fee (Non-Refundable)

Rs. 5000/- (Five Thousand Only) in INR, in shape of Banker’s Cheque / Demand Draft in favour of “Director, Welfare of PwDs” drawn in any scheduled commercial bank payable at Bhubaneswar.

8. Earnest Money Deposit (EMD) (Refundable)

Rs. 20000/- (Twenty Thousand Only) in shape of Banker’s Cheque / Demand Draft in favour of “Director, Welfare of PwDs” drawn in any scheduled commercial bank payable at Bhubaneswar.

9. Mode of Submission of Queries

Bidders may seek clarification on the RFP by e-mail only addressed to Director, Welfare of PwDs

at [email protected]. Such

requests for clarification shall be entertained up to 04.11.2015 up to 5:00 PM. Response to all clarifications shall be mailed back to the bidders within 7 days.

10. Address for Submission of Proposal

Director, Welfare of PwDs Department of Social Security & Empowerment of Persons with Disabilities State Institute of Disability Rehabilitation (SIDR) Building, Unit-6 , Capital Hospital Campus, Bhubaneswar

Mode of Submission: Speed Post / Registered Post / Courier only to the address as specified above during office hour only. Submission of proposal through other mode will be rejected.

11. Place of Opening of Proposals:

Department of Social Security & Empowerment of Persons with Disabilities State Institute of Disability Rehabilitation (SIDR) Building, Unit-6 , Capital Hospital Campus, Bhubaneswar, 751009

Tel no: 0674-2390116

For details please visit: www.scpdodisha.nic.in, www.tenders.gov.in &

www.odisha.gov.in/advertisement.

Contact Person Details: Madhumita Nayak, Dy. Secretary, 0674-2390118

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SECTION: 1

LETTER OF INVITATION

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LETTER OF INVITATION

RFP No: ________________ Dated: __________

Name of the Assignment: Performance Monitoring and Impact Assessment Study of Social Security Pension

Schemes in Odisha.

1. Department of Social Security & Empowerment of PwDs, Govt. of Odisha (Client) invites proposals

from the eligible bidders under the selection process of consultancy services for Performance Monitoring and Impact Assessment Study of Social Security Pension Schemes in Odisha.

2. More details on the proposed study are provided at Section-3: Terms of Reference (ToR).

3. A Consultant will be selected under Combined Quality and Cost Based Selection (CQCBS) procedure as

prescribed in this RFP Document in accordance with the policies and procedures accompanying the Guideline

of Finance Department, GoO for “Engagement of Consultants” vide Office Memorandum No. 42280/F,

Dated: 26.09.2011 of Finance Department, Govt. of Odisha.

4. The proposal complete in all aspects as specified in the RFP Document must be accompanied with

Demand Draft /Banker’s Cheque of Rs. 5000/- (Rupees Five Thousand only) (Non- refundable) towards

Bid Processing Fee and Rs. 20000/- (Rupees Twenty Thousand only) (Refundable) towards EMD in

favour of “Director, Social Welfare of PwDs”, payable in any scheduled commercial banks at

Bhubaneswar, Odisha failing which the bid will be rejected.

5. Proposal complete in all respect must be delivered at the specified address through Speed Post / Registered

Post / Courier only. Client will not be responsible for postal delay or any consequences. Submission of

proposal through any other mode will be rejected.

6. The last date and time for submission of proposal complete in all respects is 17.11.2015 up to 5:00 PM and the

date for opening of the bid is 18.11.2015 at 11:30 AM in the presence of the bidder’s representative at the

specified address as mentioned in the Bidder Data Sheet (Sl. No. 12). Bidders are requested to ensure

presence of their representative at the time of opening of the bid, who must submit an authorization

letter from the bidder.

7. This RFP includes the following sections:

a. Letter of Invitation (Section – 1)

b. Information to the Bidder (Section – 2)

c. Terms of Reference (Section – 3)

d. Pre-Qualification Proposal Submission Forms (Section – 4)

e. Technical Proposal Submission Forms (Section – 5)

f. Financial Proposal Submission Forms (Section – 6)

g. Annexure (Section – 7)

8. While all information/data given in the RFP are, to the best of the Client’s knowledge, accurate within the

consideration of scope of the proposed assignment, the Client holds no responsibility for accuracy of

information and it is the responsibility of the bidder to check the validity of information/data included in this

document. The Client reserves the right to accept / reject any / all proposals / cancel the entire selection

process at any stage without assigning any reason thereof.

Director, Social welfare of PwDs

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SECTION: 2

INFORMATION TO THE BIDDER

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1. Eligibility Criteria:

To participate in the selection process the eligible bidders must meet the following criteria and to this effect

produce supportive documents / information as part of their pre-qualification proposal:

Status: Single entity legally registered under appropriate authority in India. Consortium or Joint

Venture is not allowed.

Must be in consulting business for more than 5 years from the date of incorporation on the last date of

submission of the bid.

Successfully completed at least 2 assignments of similar nature (Contract Value ≥ 5 Lakh and

Duration ≥ 1 Month), i.e. Concurrent Evaluation / Impact Assessment / Performance Monitoring

of any social sector programme / scheme under Central Govt. / State Govt. / EAP* / Autonomous

bodies operated under Govt. administrative control during the last 3 years**.

Prior experience in any sector during last 3 years** in Odisha.

Must have Financial Turnover of more than Rs.50.00 Lakh from consulting business and Net worth of

Rs. 10.00 Lakh during each of the last 3 financial years (FY 2012-13, 2013-14 & 2014-15).

2. Requisite Documents to be submitted along with the Pre-Qualification Proposal:

The bidders have to furnish the following documents duly signed in along with their Pre-qualification proposal:

Filled in Bid Submission Check List in Original (Annexure-I)

Covering letter (PRE QUAL FORM – 1) on bidder’s letterhead requesting to participate in the selection process.

Bid Processing Fee & Earnest Money Deposit (EMD) as applicable in a sealed envelope.

Copy of Certificate of Incorporation/ Registration

Copy of PAN

Copy of Service Tax Registration Certificate

Copies of IT Return for the last three financial years (12-13, 13-14 & 14-15). General Details of the Bidder (PRE QUAL FORM – 2)

Financial Details of the bidder (PRE QUAL FORM – 3) along with all the supportive documents as applicable

Power of Attorney (PRE QUAL FORM – 4) in favour of the person signing the bid on behalf of the bidder.

List of completed assignments of similar nature (Past Experience Details) (PRE QUAL FORM – 5) along with copies of contracts / work orders from previous clients

Undertaking for not having been black-listed by any govt. organisation during the recent past.

Failure to submit any one of the documents as mentioned above along with the Pre-Qualification

proposal will result in outright rejection of the bid.

3. Bid Processing Fee :

The bidder must furnish as part of pre-qualification proposal, the required cost towards bid processing fee amounting to Rs. 5000/- (Five Thousand Only) in shape of DD / BC from any scheduled commercial bank in

favor of “Director, Welfare of PwDs” payable at Bhubaneswar. Proposals received without bid processing fee

will be rejected.

* Externally Aided Project (EAP) funded through Ministry of Economic Affairs, Govt. of India by World Bank, DFID, JICA, ADB, KfW, European Community

etc.

** Financial Years (2012-13, 2013-14 & 2014-15)

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4. Earnest Money Deposit (EMD) :

The bidder must furnish, as part of the pre-qualification proposal, an Earnest Money Deposit (EMD) amounting to Rs. 20000/- (Rupees Twenty Thousand Only) in shape of DD/BC from any scheduled commercial bank in favour of “Director, Welfare of PwDs” payable at Bhubaneswar. The EMD of unsuccessful bidders shall be refunded within 30 days after finalization of selection process and award of contract. The EMD of the successful bidder will be released only after furnishing of the required Performance Bank Guarantee (PBG) and signing of the contract. No interest will be paid on the EMD. EMD will be forfeited on account of the following reasons:

Bidder withdraws its proposal during the bid validity period as specified in RFP.

Bidder does not respond to requests for clarification of its proposal.

Bidder fails to provide required information during the evaluation process or is found to be non-responsive or has submitted false information in support of its qualification.

In case of successful bidder, if the said bidder fails to sign the Agreement in time; or does not furnish required Performance Bank Guarantee.

Any other circumstance which holds the interest of the Client during the overall selection process.

5. Validity of the Proposal:

The proposals shall remain valid for a period of 180 (One Hundred Eighty Days) from the date of opening of the bid. The proposal valid for a shorter period will be rejected. The Client will make the best efforts to finalize the selection process within the bid validity period. The bid validity period may be extended on mutual consent.

6. Pre Proposal Clarifications:

Bidders can submit their queries in respect to the RFP, if any, addressed to Director, Social Welfare of PwDs through e-mail only at [email protected] up to 04.11.2015 up to 5:00 PM. Clarifications to the above will be communicated through email only. Queries submitted beyond the above deadline will not be entertained.

7. Submission of Proposals:

Bidders must submit their proposals through Registered Post / Speed Post / Courier only to the specified address on or before the last date and time for receipt of proposals as mentioned in Bidder Data Sheet. The Client will not be responsible for postal delay / any other consequence in receiving of the proposal. The proposal must have to be submitted in three parts. Each part should be separately bound with no loose sheet. Each page of all the three parts should be page numbered and in conformation to the eligibility conditions, and should be clearly indicated using an Index page. Any proposal received after the due date for submission, shall be declared late, rejected, and returned unopened to the Bidder.

The procedure for submission of the proposals is described below:

i) Pre-qualification Proposal (Original): The envelope containing pre-qualification proposal shall be sealed and superscripted as Pre-qualification Proposal – “Performance Monitoring and Impact Assessment Study of Social Security Pension Schemes in Odisha. The list of formats and documents as mentioned at Para-2 (Information to the Bidder) must have to be furnished as part of Pre-qualification proposal.

ii) Technical Proposal (Original+ 1 Copy + Soft Copy in word format in CD): The envelope containing technical proposal shall be sealed and superscripted as Technical Proposal – “Performance Monitoring and Impact Assessment Study of Social Security Pension Schemes in Odisha. The duly filled-in technical proposal submission forms, soft copy of the same in Word form in CD along with all the supportive documents and information must have to be furnished as part of technical proposal.

iii) Financial Proposal (Original + 1 Copy + Soft Copy in pdf form): The envelope containing financial proposal shall be sealed and superscripted as “Financial Proposal – “Performance Monitoring and Impact Assessment Study of Social Security Pension Schemes in Odisha. The duly filled-in financial

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proposal submission forms should contain the detailed price offer for the proposed assignment and must have to be furnished as per the prescribed format only along with soft copy in pdf form in CD as part of financial proposal.

The "Pre-qualification & Technical Proposal " and "Financial Proposal" must have to be submitted in two separate sealed envelopes (with respective marking in bold letters) along with the prescribed formats / information as mentioned in the RFP Document. The first envelope must have to be marked as "PRE-QUALIFICATION & TECHNICAL PROPOSAL (NAME OF THE ASSIGNMENT)" and it should contain Part (I) Pre-Qualification Proposal and Part (II) Technical Proposal. The second envelope must have to be marked as “FINANCIAL PROPOSAL (NAME OF THE ASSIGNMENT) and it should contain Part (III) Financial Proposal. Both the above envelopes must be sealed and placed inside a Third main envelope with proper labeling of following information in bold:

NAME OF THE ASSIGNMENT: RFP NUMBER AND DATE: DEAD LINE FOR SUBMISSION OF BID; NAME AND ADDRESS OF THE BIDDER:

Any deviation from the prescribed procedures / formats/conditions shall result in out-right rejection of the proposal. All the pages of the proposal along with the supportive documents/information furnished must be sealed and signed by the authorized representative of the bidder.

8. Opening of the proposal :

The FIRST ENVELOPE containing "PRE-QUALIFICATION AND TECHNICAL PROPOSAL will be opened in the initial stage by the Client in presence of the bidders’ representatives at the location, date and time specified in the Bidder Data Sheet. The Client will constitute a Consultant Evaluation Committee (CEC) to evaluate the proposals submitted by the bidders. Only one representative with proper authorization letter from the each bidder will be allowed to attend the bid opening meeting. The SECOND ENVELOPE containing “FINANCIAL PROPOSAL” only of the technically qualified bidders will be opened after completion of technical evaluation stage. The date and time for opening of the financial proposal will be intimated accordingly to the technically qualified bidders well in advance.

9. Evaluation of Proposals:

A three stage evaluation process as explained below will be followed in evaluating of the proposals during the overall selection process.

Pre-qualification Evaluation: Preliminary scrutiny of pre-qualification proposals will be done to determine

whether the proposals are generally in order and complete, and the requisite documents have been

properly furnished by the bidder or not. Proposals not conforming to the requirements will be rejected from

selection process.

Technical Evaluation: Technical proposals will be opened and evaluated only of those bidders, who

qualify the pre-qualification stage. Technical Proposals will be evaluated on the basis of their

responsiveness to the terms and conditions of the RFP, applying the bid parameters and the point system

specified in the following table:

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Sl. No. Parameters Max. Mark

1

SPECIFIC EXPERIENCE OF THE BIDDER

Organizational expertise and experience with similar type of consulting assignments with different stakeholders during the recent past.

10

2

APPROACH & METHODOLOGY

Technical approach & Methodology (25 Mark)

Technical Presentation (25 Mark)

50

3 KEY PROFESSIONAL QUALIFICATION AND EXPERIENCE

40

TOTAL 100

The bidder, whose technical proposal secures a score above the minimum qualifying mark of 70 in the technical evaluation stage, will be qualified for opening of the financial proposal.

FINANCIAL EVALUATION: The financial proposals of the technically qualified bidders only shall be

opened at this stage in the presence of the Consultant representative who wishes to attend the meeting

with due authorization letter. The name of the bidder along with secured technical scores and the quoted

financial proposal prices will be announced during the meeting.

10. Evaluation Process:

Combined Quality and Cost Based Selection (CQCBS) method will be followed during the overall selection

process. Based on the evaluation of technical proposal, the technically qualified bidders shall be ranked from

highest to lowest Technical Score (T) in accordance to the marks obtained during the technical evaluation

stage. There shall be 70 % weightage to technical score and 30 % weightage to financial score.

The individual bidder’s financial score (F) will be evaluated as per the formula given below:

F = F (min) / F (q) * 100% (rounded off to 2 decimal places)

Where,

F = Financial score of the bidder

F (q) = Financial price under consideration

F (min) = Lowest financial price among all technically qualified bids

Combined Score (S) = T * 0.7 + F * 0.3

Proposals will be ranked according to the secured combined scores obtained. The bidder securing highest

Combined Score (S) will be called for negotiation. For the purpose of evaluation, the total evaluated cost shall

include taxes and duties for which the Client makes payments to the Consultant. This also includes overhead

expenses, such as travel, accommodation, logistics, preparation of reports and other secretarial expenses.

11. Error in proposal:

Bidders are expected to examine all instructions pertaining to the RFP. Failure to do so will be at Bidders own

risk. In case of errors in the extension price, unit price shall be taken into consideration.

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12. Technical Presentation:

The qualified bidders will have to make a presentation before the Client. The presentation shall cover details on

the appreciation of the project, approach and methodology, proposed staff structure, work plan etc. The

objective of the presentation is to enable the Client to evaluate the qualified bidder about their understanding

and competence for the proposed assignment. Clarifications, if any, as required by Client will also be discussed

during the meeting. The detail schedule of the presentation will be intimated to the concerned bidders well in

advance.

13. Performance Bank Guarantee (PBG):

At the time of signing of the contract, the qualified bidder shall have to furnish a Performance Bank Guarantee

amounting to 10 % of the contract value issued from a scheduled commercial bank in Bhubaneswar in favour

of “Director, Social Welfare of PwDs”, as per the format at Annexure-II, for a period of three months beyond

the entire contract period (i.e. PBG must be valid from the date of effectiveness of the contract to a period of 3

months beyond the contract period) as its commitment to perform services under the contract. Failure to

comply with the requirements shall constitute sufficient ground for the forfeiture of the PBG. The PBG shall be

released immediately after three months of expiry of contract provided there is no breach of contract on the part

of the qualified bidder. No interest will be paid on the PBG.

14. Contract Negotiation:

Contract Negotiation will be held at the date, time and address as intimated to the selected bidder. The invited

bidder will, as a pre-requisite for attendance at the negotiations, confirm availability of all the proposed staff for

the assignment. Representative conducting negotiations on behalf of the bidder must have written authority to

negotiation and conclude a contract. Negotiation will be performed covering technical negotiation, financial

negotiation, availability of proposed professionals etc.

15. Award of Contract:

After completion of the contract negotiation stage, the Client will notify the successful bidder in writing by issuing an Offer Letter for signing of the contract and promptly notifying all other bidders about the result of the selection process. The successful bidder will be asked to sign the contract after fulfilling all formalities within 15 days of issuance of the letter of intent. After signing of the contract, no variation or modification of the terms of the contract shall be made except by written amendment signed by both the parties. The contract would be valid for 5 months from the date of effectiveness of the contract and will be extended on mutual consent. Sub-contracting is not allowed under this assignment.

16. Conflict of Interest:

Conflict of interest exists in the event of: (i) conflicting assignments, typically monitoring and evaluation/environmental assessment of the same project by the eligible bidder; (ii) Consultants, agencies or institutions (individuals or organisations) who have a business or family relation with the Client directly or indirectly; and (iii) practices prohibited under the anti-corruption policy of the Government of India and Government of Odisha. The bidders are to be careful so as not to give rise to a situation where there will be any conflict of interest with the Client as this would amount to their disqualification and breach of contract.

17. Disclosure:

a. Bidders have an obligation to disclose any actual or potential conflict of interest. Failure to do so may lead

to disqualification of the bidder or termination of its contract.

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b. Bidders must disclose if they are or have been the subject of any proceedings (such as blacklisting) or

other arrangements relating to bankruptcy, insolvency or the financial standing of the Bidder, including but

not limited to appointment of any officer such as a receiver in relation to the Bidder’s personal or business

matters or an arrangement with creditors, or of any other similar proceedings.

c. Bidders must disclose if they have been convicted of, or are the subject of any proceedings relating to:

a criminal offence or other serious offence punishable under the law of the land, or where they have

been found by any regulator or professional body to have committed professional misconduct;

corruption including the offer or receipt of an inducement of any kind in relation to obtaining any

contract;

failure to fulfill any obligation in any jurisdiction relating to payment of taxes or social security

contributions.

18. Anti-corruption Measure:

a. Any effort by Bidder(s) to influence the Client in the evaluation and ranking of financial proposals, and

recommendation for award of contract, may result in the rejection of the proposal.

b. A recommendation for award of contract shall be rejected if it is determined that the recommended

Bidder has directly, or through an agent, engaged in corrupt, fraudulent, collusive, or coercive practices

in competing for the contract in question. In such cases, the Client shall blacklist the Bidder either

indefinitely or for a stated period of time, disqualifying it from participating in any related bidding for

the said period.

19. Language of Proposals:

The proposal and all related correspondence to be exchanged between the Bidder and the Client shall be

written in the English language only. Supporting documents and printed literature that are part of the Proposal

may be in another language provided they are accompanied by an accurate translation of the relevant

passages in English with self-certification for accuracy, in which case, for the purposes of interpretation of the

Proposal, the translated version shall govern.

20. Cost of bidding:

The Bidder shall bear all costs associated with the preparation and submission of its proposal. The Client shall not be responsible or liable for those costs, regardless of the conduct or outcome of the bidding process. Bidder/s is/are not allowed to submit more than one proposal under the selection process. Alternate bids are also not allowed.

21. Legal Jurisdiction:

All legal disputes are subject to the jurisdiction of civil court of Bhubaneswar only.

22. Governing Law and Penalty Clause:

The rights and obligations of the Client and the Bidder under this Agreement will be governed by the prevailing laws of India. Failure on Bidder’s part to furnish the deliverables as per the agreed time line will impose a penalty @ 1% per week subject to maximum of 10% of the total contract value. The amount will be deducted from the subsequent payment.

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23. Confidentiality :

Information relating to evaluation of proposals and recommendations concerning awards shall not be disclosed

to the Bbidders who submitted the proposals or to other persons not officially concerned with the process, until

the publication of the award of contract. The undue use by any Consultant of confidential information related to

the process may result in rejection of its proposal and may be subject to the provisions of the client’s antifraud

and corruption policy. During the execution of the assignment except with prior written consent of the Client, the

Consultant or its personnel shall not at any time communicate to any person or entity any confidential

information acquired in the course of the contract.

24. Copyright, Patents and Other Proprietary Rights:

Finance Department, Govt. of Odisha shall be entitled to all intellectual property and other proprietary rights

including but not limited to patents, copyrights and trademarks, with regard to documents and other materials

which bear a direct relation to or are prepared or collected in consequence or in the course of the execution of

this contract. At Client’s request, the Consultant shall take all necessary steps, execute all necessary

documents and generally assist in securing such proprietary rights and transferring them to Client in compliance

with the requirements of the applicable law.

25. Replacement of Key Personnel:

The key professionals to be deployed under this contract must be dedicated in nature. However, the Client

reserves the right to request the Consultant to replace the assigned personnel if they are not performing to a

level of satisfaction. After written notification, the Consultant will provide CV of appropriate candidates within

seven (7) days for review and approval. The Consultant must replace the personnel within seven (7) working

days from the date of approval of replacement. If one or more key personnel become unavailable / leave the

project for any reason midway under the contract, the Consultant must notify the Client at least fourteen (14)

days in advance, and obtain the approval prior to making any substitution. In notifying the Client, the Consultant

shall provide an explanation of circumstances necessitating the proposed replacement and submit justification

and qualification of replacement personnel in sufficient detail to permit evaluation of the impact on the

engagement.

Acceptance of a replacement person by the Client shall not relieve the Consultant from responsibility for failure

to meet the requirements of the contract. Change in key professionals beyond the allowable limit of the contract

leads to implication of liquidated damage.

26. Termination of Contract:

The Client reserves the right to terminate without cause this contract at any time upon thirty (30) days prior

written notice to the Consultant and shall reimburse the Consultant all reasonable costs incurred by it prior to

receipt of the notice of termination. In the event of any termination no payment shall be due from the Client to

the Consultant except for work and services satisfactorily not performed in conformity with the express terms of

this contract.

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27. Amendment of the RFP Document:

At any time before submission of proposals, the Client may amend the RFP by issuing an addendum through

Department website. Any such addendum will be binding on all the Bidders. To give the Bidders reasonable

time, the Client may at its discretion, extend the deadline for submission of the bid.

28. Client’s right to accept any proposal, and to reject any or all proposal/s

The Client reserves the right to accept or reject any/all proposal and to annul or amend the bidding / selection /

evaluation process / any other conditions of the RFP prior to award of contract, without assigning any reason

thereof and thereby incurring any liabilities to the Bidder/s.

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SECTION: 3

TERMS OF REFERENCE

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Abbreviations

BPL - Below Poverty Line

GP - Gram Panchayat

IGNDPS - Indira Gandhi National Disability Pension Scheme

IGNOAPS - Indira Gandhi National Old Age Pension Scheme

IGNWPS - Indira Gandhi National Widow Pension Scheme

MBPY - Madhu Babu Pension Yojana

NFBS - National Family Benefit Scheme

NSAP - National Social Assistance Programme

PPOMU - Programme Performance and Outcome Monitoring Unit

SSEPD - Social Security and Empowerment of People with Disability

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1. Introduction

Article 41 of the Indian Constitution under the Directive Principles of State Policy pronounces that “The State shall,

within the limits of its economic capacity and development, make effective provision for securing the right to work, to

education, and to public assistance in cases of unemployment, old age, sickness and disablement, and in other

cases of undeserved want.” In compliance to this, Government of India in 1995 introduced the National Social

Assistance Programme (NSAP) targeting the destitute. The destitute is defined as any person who has little or no

regular means of subsistence from his/her own source of income or through financial support from family members or

other sources, to be identified by the States and Union Territories, with the objective of providing a basic level of

financial support.

The NSAP, a centrally sponsored scheme has the following components:

Indira Gandhi National Old Age Pension Scheme (IGNOAPS)

Indira Gandhi National Widow Pension Scheme (IGNWPS)

Indira Gandhi National Disability Pension Scheme (IGNDPS)

National Family Benefit Scheme (NFBS)

Annapurna Scheme

The guiding principles of the NSAP1 suggest:

universal coverage of eligible persons and proactive identification of beneficiaries

transparent and people friendly process for application, sanction, appeal and review

regular monthly disbursement of pensions and benefits preferably at the door-step of the beneficiaries

electronic transfer of pensions

robust social audit and annual verification

key role of local self-government institutions

IT based MIS for sanction, disbursement and monitoring

robust grievance redressal system with provision for appeal and review

automatic convergence with other schemes on poverty alleviation and provision of basic minimum services2

The schemes are applicable for citizens belonging to below poverty line (BPL) category. However, besides this

general criterion, there are other scheme specific criteria.3

1 For details see Ministry of Rural Development, Government of India. (2014). National social assistance programme:

Programme guidelines. 2 A Planning Commission document in Chapter-VI (Analysis of social sector programme on National Social Assistance Programme (NSAP)) (n.d.) in introductory section observes that the old age pension could be linked to medical care and other benefits aimed at the aged beneficiaries. Similarly, in addition to the family benefits, the integrated rural development programme or Jawahar Rojgar Yojana assistance could also be provided to the families of poor households.

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In addition to the schemes under the NSAP, Government of Odisha has been implementing the Madhu Babu

Pension Yojana (MBPY) with effect from 01 January 2008. The MBPY’s eligibility criteria are broader than the NSAP

to include more vulnerable members of the society. In this regard Chopra and Pudussery (2014, pp. 70-71) observe:

The MBPY eligibility criteria are broader than those of national scheme. For instance, the minimum

age for widow pensions is 18 years instead of 40 years, the minimum disability level for disability

pension is 40% instead of 80%, and pension schemes are not restricted to BPL households – other

households with an income below Rs 12,000 per annum per family are also eligible. Broader

eligibility criteria in Odisha have helped to extend the coverage of pension schemes to all

vulnerable groups, and to reduce the exclusion errors associated with the faulty BPL classification.

The Madhu Babu Pension Yojana Rules, 2008 mandates that pension dues to each beneficiary will be disbursed and

fresh applications will be collected in presence of elected personnel of respective Gram Panchayats (GPs) or urban

local bodies (ULBs) on a stipulated date, i.e. 15th of every month irrespective of it being a holiday at the concerned

GP headquarters in the rural areas and at the municipality/NAC office or, nearby school as may be suitable in urban

areas. This particular day is known as “Jana Seva Divas”. It may be noted here that pensions under NSAP are also

disbursed on 15th of every month, whereas fresh applications are collected round the year.

Number of beneficiaries covered under each of these schemes in Odisha is presented in Table 1. District-wise

number of beneficiaries is at Annexure - III for reference.

Table 1: Number of targeted NSAP and MBPY beneficiaries in Odisha (2015-16)

Sl. No. Scheme Number of beneficiaries

1 MBPY 1985024

2 IGNOAPS 1418631

3 IGNWPS 528570

4 IGNDPS 90754

5 NFBS* 24696

Source: SSEPD Department, Government of Odisha, 2015

*NFBS figures belong to 2014-15.

2. Rationale for the Present Assignment

The objective of the social security pension schemes is to let a person live with dignity by giving some basic financial

security. Several studies underscore the importance of social security pensions in India in providing economic

3 For details see Ministry of Rural Development, Government of India. (2014). National social assistance programme: Programme guidelines.

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support to the poor beneficiaries (Gupta, 2013; Chopra & Pudussery, 2014). Gupta’s study reveals that pension helps

in people’s ability to meet food and other basic needs.

Though both the studies hail the implementation of the scheme in terms of less corruption, they are critical of the fact

that the quantum of money paid under the schemes is very less and disbursal mechanism is inefficient. Similarly,

Chopra and Pudussery (2014) rue the absence of any special provision for disabled pensions to withdraw their

money. Nevertheless, they hail the Odisha system of disbursal of pensions at panchayat office on a fixed date and

observe:

Disbursal in public, in the presence of all pensioners, helps to keep a check on leakages and

embezzlement. Awareness of new entitlements or modalities can spread quickly. And this

arrangement is definitely more convenient for most pensioners, since the gram panchayat office is

much closer than the nearest bank or post office (p. 71).

On the other hand, studies have raised concern over errors involving beneficiary targeting and exclusion of real

beneficiaries (Gupta, 2013).

Except for the Public Evaluation of Entitlement Programmes (PEEP) survey by the Indian Institute of Technology

(IIT), Delhi, which was limited to only two districts in Odisha, no other visible study has been carried out in the state.

In this backdrop, the Social Security and Empowerment of People with Disability (SSEPD) Department4 seeks to

widen and deepen its understanding on scheme implementation. This will enable the department to find out systemic

and policy level gaps, if any, and help strategizing to address these gaps for effective implementation of the

schemes.

3. Scope of the Present Assignment

The present assignment is limited to performance monitoring and impact assessment of MBPY and four components

of the NSAP, namely IGNOAPS, IGNWPS, IGNDPS and NFBS. The Annapurna scheme being a food entitlement

scheme is not included under the study ambit.

The geographical scope of the study extends to the entire state of Odisha. Study scope includes examination of:

communication strategy to create awareness about the scheme,

beneficiary targeting procedure,

application procedure,

delivery mechanism,

regularity of payment,

corruption and leakages in the scheme,

4 The SSEPD Department is the nodal department for implementation of social security pension schemes in Odisha.

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social audit mechanism being followed,

grievance redress mechanism and its effectiveness,

existing monitoring mechanism, and

socio-economic impact on vulnerabilities of beneficiaries.

4. Objectives of the Present Assignment

The objectives of the present assignment are as follows.

To examine effectiveness and efficiency in implementation of social security pension schemes including

targeting and enlisting of beneficiaries, disbursement of pensions, and communication strategies adopted at

various stages of scheme implementation.

To analyze the existing monitoring mechanism including self monitoring tools used by the beneficiaries and

suggest ways for improvement in the same, if need be.

To examine efficiency and effectiveness of existing grievance redress mechanism.

To find out benefits of social audit process in bringing efficiency and transparency in scheme

implementation.

To assess socio-economic impact of the schemes on the lives of the beneficiaries.

To recommend policy/practice level interventions for effective implementation of the schemes.

To document human interest stories for the purpose of publication.

5. Methodology

The present assignment will be a sample study covering 10 districts, 10 localities (8 villages + 2 urban areas) in each

district and 10 beneficiaries in each village/urban area. Besides, a census survey of the households will be carried

out in each of the sample village/urban area for the purpose of verification to know bogus/ghost/missed-out

beneficiaries and also to understand beneficiary identification process.

Table 2 summarizes the proposed sample frame of the study.

Table 2: Proposed sample of the study

No. of sample districts

No. of sample localities

No. of sample respondents per locality

Approximate no. of HHs to be covered under census survey in each locality

Total no. of sample respondents

Total no. of HHs to be covered under sample survey

Total no. of respondents

No. of sample villages in each sample district

No. of sample urban areas in each sample district

10 8 2 10 20 1000 2000 3000

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While the Consultant will endeavour to select sample districts based on coverage of beneficiaries, villages/urban

areas within a sample district will be chosen randomly. Further, proportionate representation shall be accorded to

beneficiaries under each category of social security pension schemes.

Besides, the Consultant shall make efforts to elicit information on social audit, grievance redress mechanism etc.

from different stakeholders like PRI/ULB functionaries and government officials involved in implementation of the

scheme at different levels.

The study will involve collection of both qualitative and quantitative data and their analysis. Further, data will be

collected from both primary and secondary sources using tools like literature survey, questionnaire survey, key

informant interviewing, focus group discussions and case studies.

For documentation of human interest stories, the Consultant is required to collect at least 25-30 cases involving

beneficiaries using case study method.

The study methodology, sample size, indicators, areas of performance monitoring and impact assessment, and data

collection tools including case studies will be finalized between the Consultant and the Client, i.e. Finance

Department/Programme Performance and Outcome Monitoring Unit (PPOMU) and SSEPD Department of

Government of Odisha in the inception workshop. Similarly, the draft report of the study will be discussed in a

workshop with a larger audience involving all stakeholders and based on the feedback received from the

stakeholders the draft report will be finalized.

6. Deliverables and corresponding Time Frame:

6.1 Main Deliverables

The Consultant is expected to deliver the followings during the course of the assignment.

A. Inception report

A note on the sampling methodology to identify the districts/localities those need to be studied. (Maximum

2 pages)

A brief note on key questions to be answered through the study, and indicators/areas of performance

monitoring and impact assessment. (Maximum 2 pages)

A brief note on the study methodology and study tools to be used. (Maximum 2 pages)

A note on the detailed plan for data collection with timelines for key milestones. (Maximum 2 pages)

A note for discussion with clients before finalizing the plan, study methodology and tools. (Maximum 1

page)

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To conduct a state level inception workshop involving Finance Department/PPOMU and SSEPD

Department, and submit a report on the workshop proceeding including the feedback points. (Maximum 2

pages)

Based on the feedback from the clients, an Inception Report mentioning final selection of

districts/localities to be studied, final data collection plan, study methodology and tools. (Maximum 10

pages)

B. Draft Study Report

Detailed analysis of the study done and submission of the draft study report. (Maximum 50 pages in A4

size paper written in Arial font, size 11 and 1.5 space including 2-3 page Executive Summary)

Note: Before writing the draft study report, the Consultant is required to share the chapter plan with the

Client and take their approval.

C. Draft documentation of human interest stories

Documentation of at least 25-30 cases of changes to lives of poor (Each case study will not be more

than three pages in A4 size paper written in Arial font, size 11 and 1.5 space.)

D. Final study report

A note for discussion with stakeholders to discuss the draft study report in the state (stakeholders)

workshop for feedback and suggestion. (Maximum 2 pages)

To conduct the state level workshop with various stakeholders and a report on the workshop proceeding

including the feedback points. (Maximum 2 pages)

Incorporating the feedback/suggestions from state workshop and submission of final report. (Maximum

50 pages in A4 size paper written in Arial font, size 11 and 1.5 space including 2-3 page Executive

Summary)

E. Final documentation of human interest stories

Final compilation of 25-30 cases of changes to lives of poor based on feedback from the Client (Each

case study will not be more than three pages in A4 size paper written in Arial font, size 11 and 1.5

space.)

6.2 Deliverables and Time frame

The Consultant shall commence work within two weeks of signing of the contract and shall complete the assignment

within a period of Five (5) months from signing the contract. Table -3 summarizes the deliverables and

corresponding time frame of the study.

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Table 3: Deliverables and Corresponding Time Frame

Sl. No.

Description Time frame

1 Conducting Inception Workshop & submission of Inception Report including finalized methodology and work plan

1 Month

2 Submission of Draft Study Report Month 1.0 – 4.0

3 Submission of Draft Documentation on Human Interest Stories

Month 1.0 – 4.0

4 Submission of Final Study Report Month 4.0 – 5.0

5 Submission of Final Documentation on Human Interest Stories

Month 4.0 – 5.0

Note: All reports being submitted to the client(s) are to be supplied in five (5) hard copies along with CD/DVD in MS-Word

format.

7. Composition of the Consulting Team:

Besides having a Project Manager, the proposed team should have one (1) Social Development Expert and four

(4) Field Investigators. While the Project Manager is expected to spare maximum 30 man-days time during the

assignment, the Social Development Expert will contribute maximum 70 man-days time during the assignment. On

the other hand, each field investigator is expected to spare maximum 60 man-days time during the assignment. The

proposed staff structure is represented in Figure 1.

Figure 1: Proposed staff structure for the present assignment

1. Project Manager: This key person should have project management experience of at least 10 years

involving evaluation studies on socio-economic development issues, preferably pertaining to rural

development. The key person should have at least post-graduation qualification in social sciences or

management.

Project Manager

Social Development Expert

Field Investigators (4)

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2. Social Development Expert: This key person in the project is required to have at least 8 years of

experience in social development including in the sector of entitlements. Expert with practical experience of

conducting performance monitoring/evaluation studies on social security pension will be given preference.

The person should have at least post-graduation qualification in social sciences or in management with

sound knowledge of research methodology including sampling, and both qualitative and quantitative data

analysis.

3. Field investigators (4): Besides the key professionals, the Consultant shall engage at least four (4) field

investigators who should possess at least a Bachelor’s degree and should have at least three years of

experience of similar assignment.

8. Reporting Arrangements:

The Consultant shall work under the direct supervision of the Additional Chief Secretary to Government, Finance

Department, Government of Odisha and will report to the OSD cum Special Secretary to Government, Finance

Department. The Consultant is required to coordinate with PPOMU and the designated personnel from the SSEPD

Department for execution of the assignment.

9. Roles and Responsibilities of Clients/Consultant:

SSEPD Department

Concurrence to and approval of TOR & RFP

Initiating bidding process

Enter into agreement with the Consultant

Will constitute Consultant Evaluation Committee and Consultant Monitoring Committee

Providing secondary data, issuing letters to sample districts/blocks to facilitate the study

Ensuring independence of work

Ensuring release of funds on certification of Finance department/PPOMU

Providing technical inputs on the study to the Consultant from time to time.

Consultant

Undertake the assignment and complete different tasks/outputs in accordance with agreed TOR.

Finance Department / PPOMU

Preparation of TOR

Preparation of RFP

Representation in selection process

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Administrative facilitation and coordination with SSEPD Department

Party to Consultant Evaluation Committee (CEC) and Consultant Monitoring Committee (CMC)

Quality check of survey methodology, instruments, indicators, performance monitoring tools and data

outputs

Certification of the outputs

Coordinate timely payment to the Consultant

Close follow up, technical inputs and close coordination with the Consultant

10. Payment Terms and Schedule:

Under this assignment, the payment to the Consultant will be made based on the milestones indicated for each

activity as listed below:

Table 4: Payment Terms and Schedule

Sl. No.

Activity Payment (as % of the total Contract Value)

1

Completion of Inception Workshop and submission

of Final Inception Report including finalization of

methodology and work plan.

20

2 Submission of Draft Study Report 30

3 Submission of Draft Documentation of Human

Interest Stories 20

4

Completion of Final Workshop and submission of

Final Report and Final Documentation on Human

Interest Stories

30

11. Consultant Monitoring Committee (CMC):

A Consultant Monitoring Committee (CMC) will be constituted by Commissioner cum Secretary to Govt,

SSEPD Department consisting of Officials to monitor the activities and deliverables of the Consultant for the

proposed assignment from time to time. Monitoring in each phase of the assignment will be done by the

Committee and comments provided by the Committee must have to be complied by the Consultant

accordingly.

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SECTION: 4

PRE-QUALIFICATION PROPOSAL SUBMISSION FORM

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PRE-QUAL FORM -1

COVERING LETTER

(ON BIDDERS LETTER HEAD)

[Location, Date]

To:

Director, Welfare of PwDs. SSEPD Department, Govt. of Odisha SIDR Building, Unit - 6 Capital Hospital Campus

Bhubaneswar - 751009 Subject: Performance Monitoring and Impact Assessment Study of Social Security Pension Schemes in

Odisha. [PRE-QUALIFICATION PROPOSAL]

Dear Sir

I, the undersigned, request you to participate in the selection process to provide consultancy service

________________________________ in accordance with your Request for Proposal No: _________________,

Dated. ___________________. We are hereby submitting our proposal, which includes Pre-Qualification Proposal,

Technical Proposal and a Financial Proposal sealed in separate envelopes.

I, hereby declare that all the information and statements made in this Pre-Qualification Proposal are true and correct

and I accept that any misinterpretation contained in it may lead to disqualification of our proposal. Our proposal will

be valid for acceptance up to 180 Days and I confirm that this proposal will remain binding upon us and may be

accepted by you at any time before this expiry date.

I, hereby unconditionally undertake to accept all the terms and conditions as stipulated in the RFP document. In case

any provisions of this RFP are found violated, then your department shall without prejudice to any other right or

remedy be at liberty to reject our proposal including forfeiture of the full said earnest money deposit absolutely.

I remain,

Yours faithfully,

Authorized Signatory with Date and Seal:

Name and Designation: ______________________________________

Address of the Bidder: ___________________________________

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PRE-QUAL FORM - 2

Bidder’s Organisation (General Details)

Sl No. Description Full Details

1 Name of the Bidder

2

Permanent address

Tel :

Fax :

Email id :

3

Name of the authorized person signing & submitting the bid on behalf of the Bidder:

Mobile No. :

Email id :

4

Registration / Incorporation Details

Registration No.:

Date & Year. :

5 Local Office in Odisha

If Yes, Please furnish contact details

Yes / No

6

Bid Processing Fee Details

Amount :

BC/DD No. :

Date : Name of the Bank:

7

EMD Details

Amount :

BC/DD No.:

Date : Name of the Bank:

8 6.

PAN Number

9 Service Tax Registration Number

10 Quality Certification if any with details

11 Confirm to carry out assignments as per the scope of work of the RFP

YES

12 Confirm to accept all the terms and conditions as specified in the RFP

YES

Authorized Signatory [Signature in Full ]: _______________________________________

Name and Designation with Date and Seal: _________________________________

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PRE-QUAL FORM - 3

Bidder Organisation (Financial Details)

Financial Information in INR

Details FY 2012-13 FY 2013-14 FY 2014-15

Consultancy Turnover (in Lakh)

Turnover from other sources (In Lakh)

Turnover (Total)

Net-worth (in Lakh)

Supporting Documents:

Audited certified financial statements for the last three FYs (2012-13, 2013-14, and 2014-15) (Submission of copies of Profit & Loss Statement and Balance Sheet for the respective financial years is mandatory along with PRE-QUAL FORM - 3)

This information must have to be jointly certified and sealed by the company auditor and the authorized representative of the bidder and to be furnished in original along with the Pre-qualification proposal, failing which the proposal will be outrightly rejected.

________________________________________________

Signature and Seal of the Company Auditor with Date in original

Authorized Signatory [Signature in Full with Date and Seal]: _________________________

Communication Address of the Bidder: _____________________________________

[NB: No Scanned Signature Accepted]

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PRE-QUAL FORM - 4

FORMAT FOR POWER OF ATTORNEY

(On Bidders Letter Head)

I,___________________________, the _____________________ (Designation) of (Name of the

Organisation) in witness whereof certifies that <Name of person> authorized to execute the attorney on

behalf of <Name of Organisation>, <Designation of the person> of the company acting for and on

behalf of the company under the authority conferred by the < Notification/ Authority order no.> Dated

<date of reference> has signed this Power of attorney at <place> on this day of <day> <month>,

<year>.

The signatures of <Name of person> in whose favour authority is being made under the attorney given

below are hereby certified

Name of the Authorized Representative:

_________________________________________

(Signature of the Authorized Representative with Date)

CERTIFIED:

Signature, Name & Designation of person executing attorney:

Communication Address of the Bidder:

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PRE-QUAL FORM - 5

(BIDDERS PAST EXPERIENCE DETAILS)

Table -1 (List of Best 2 completed assignments only of similar nature** completed during last 3 years

anywhere within the country)

Sl.no. Period Name of the Assignment with details thereof

Name of the Client

Contract Value (INR) & Duration (*) in Month

Date of Award / Commencement of assignment

Date of Completion of assignment

Remarks if any

A B C D E F G H

1

2

Table -2 (List of Best 2 completed assignments in any sector during last 3 years in Odisha)

Sl.no. Period Name of the Assignment with details thereof

Name of the Client

Contract Value (INR) & Duration (*) in Month

Date of Award / Commencement of assignment

Date of Completion of assignment

Remarks if any

A B C D E F G H

1

2

Authorized Signatory [Signature in Full]: __________________________________

Name and Designation with Date and Seal: _________________________________

Note: Bidders are requested to furnish the assignments undertaken during the last 3 FYs (2012-13, 2013-14 & 2014-15) as per the

above prescribed format only. Information not conforming to prescribed format will be treated as non-responsive. Copies of the Work

order / Contract from the previous clients needs to be furnish with Pre-Qualification Proposal.

* Assignments having Contract Value ≥ 5 Lakhs & Duration ≥ 1 Month only will be taken into consideration.

** Bidders are requested to refer to the pre-qualification criteria available in Bidder Data Sheet.

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SECTION: 5

TECHNICAL PROPOSAL SUBMISSION FORMS

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TECH -1

COVERING LETTER

(On Bidders Letter Head)

[Location, Date]

To:

Director, Welfare of PwDs. SSEPD Department, Govt. of Odisha SIDR Building, Unit - 6 Capital Hospital Campus

Bhubaneswar - 751009 Subject: Performance Monitoring and Impact Assessment Study of Social Security Pension Schemes in

Odisha. [TECHNICAL PROPOSAL]

Dear Sir,

I, the undersigned, offer to provide the services for the proposed assignment in respect to your Request for Proposal.

I hereby submitting the proposal which includes this technical proposal sealed under a separate envelope. Our

proposal will be valid for acceptance up to 180 Days and I confirm that this proposal will remain binding upon us and

may be accepted by you at any time before this expiry date.

If negotiations are held during the period of validity of the proposal, I undertake to negotiate on the basis of the

proposal submitted by us. Our proposal is binding upon us and subject to the modifications resulting from contract

negotiations.

I have examined all the information as provided in your Request for Proposal (RFP) and offer to undertake the

service described in accordance with the conditions and requirements of the selection process. I agree to bear all

costs incurred by us in connection with the preparation and submission of this proposal and to bear any further pre-

contract costs. Certain information included in this proposal would if disclosed prejudice our commercial interests.

I confirm that I have the authority to submit the proposal and to clarify any details on its behalf. I understand that you

are not bound to accept any proposal you receive.

I understand you are not bound to accept any proposal you receive.

I remain,

Yours faithfully,

Authorized Signatory with Date and Seal:

Name and Designation: ______________________________________

Address of Bidder: ___________________________________

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REQUEST FOR PROPOSAL

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TECH -2

BIDDER ORGANISATION (Brief Profile)

[Provide here a brief description regarding professional background of the organisation]

Authorized Signatory [Signature in full]: ______________________________________

Name and Designation with Date and Seal: _________________________________

[NB: Bidder needs to furnish the above information within 3- 5 pages only]

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TECH -3 (A)

Bidder’s Experience

CATEGORY -I

Table -1 (List of assignments of similar nature in any sector during last 3 years)

Slno Period Name of the Assignment with details thereof

Name of the Client

Contract Value in INR

Date of Award / Commencement of assignment

Date of Completion of assignment

Remarks if any

A B C D E F G

1

2

3

4

5

CATEGORY -II

Table -2 (List of assignments of similar nature in the relevant sector during last 3 years)

Slno Period Name of the Assignment with details thereof

Name of the Client

Contract Value in INR

Date of Award / Commencement of assignment

Date of Completion of assignment

Remarks if any

A B C D E F G

1

2

3

4

5

Authorized Signatory [Signature in full]: _______________________________________

Name and Title of Signatory with date and seal

NB: Bidders are requested to furnish the information up to 5 best Projects only from each category. Completed Projects having

contract value ≥ 5 Lakh and duration ≥ 1 Month will be taken into consideration for evaluation. Copies of Work Order / Contract

Documents needs to be furnished along with the technical proposal

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TECH -3 (B)

Bidder Experience

[Using the format below, provide information on each assignment for which your organisation was legally contracted

as single entity for carrying out consulting services similar to the ones requested under this assignment during last

three financial years]

FORM – I

*(Assignment of similar nature in any sector within the country)

Assignment name:

Value of the contract (in INR):

Location:

Duration of assignment (months):

Name of Client:

Total No. of staff-months of the assignment: Address:

Start date (month/year):

Completion date (month/year):

No. of professional staff-months provided by

associated Consultants:

Narrative description of Project:

Description of actual services provided by your staff within the assignment:

Authorized Signatory [Signature in Full]: _______________________________________

Name and Designation with Date and Seal: _________________________________

[NB: 5 Best Relevant Assignments Only, 1 Page Description per Assignment as per the above format]

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TECH -3 (C)

Bidder Experience

[Using the format below, provide information on each assignment for which your organisation was legally contracted

as single entity for carrying out consulting services similar to the ones requested under this assignment during last

three financial years]

FORM – II

Assignment of similar nature in social sector only within the country

Assignment name:

Value of the contract (in INR):

Location:

Duration of assignment (months):

Name of Client:

Total No. of staff-months of the assignment: Address:

Start date (month/year):

Completion date (month/year):

No. of professional staff-months provided by

associated Consultants:

Narrative description of Project:

Description of actual services provided by your staff within the assignment:

Authorized Signatory [Signature in Full]: _______________________________________

Name and Designation with Date and Seal: _________________________________

[NB: 5 Best Relevant Assignments Only, 1 Page Description per Assignment as per the above format]

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TECH- 4

Comments and Suggestions on

Scope of Work and Inputs to be provided by the Client

A: On the Terms of Reference / Scope of Work:

[Present and justify here any modifications or improvement to the Terms of Reference you are proposing to improve

performance in carrying out the assignment (such as deleting some activity you consider unnecessary, or adding

another, or proposing a different phasing of the activities). Such suggestions should be concise and to the point, and

incorporated in your Proposal.]

B: On Input and Facilities to be provide by the Client:

[Comment here on inputs and facilities to be provided by the Client according to Information to the Consultant and

Scope of Work]

Authorized Signatory [Signature in Full]: _______________________________________

Name and Designation with Date and Seal: _________________________________

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TECH -5

DESCRIPTION OF APPROACH, METHODOLOGY AND WORK PLAN TO UNDERTAKE THE ASSIGNMENT

[Technical approach, methodology and work plan are key components of the Technical Proposal. In this Section, bidder should explain his understanding of the scope and objectives of the assignment, approach to the services, methodology for carrying out the activities and obtaining the expected output, and the degree of detail of such output. Further, he should highlight the problems being addressed and their importance, and explain the technical approach to be adopted to address them. It is suggested to present the required information divided into following four sections]

A. Understanding of Scope, Objectives and Completeness of response.

B. Description of Approach:

a. Key guiding principles for the study.

b. Framework to be adopted for the study.

c. Information matrix

d. Any other issues

C. Methodology to be adopted:

Explaining of the proposed methodologies to be adopted highlighting of the compatibility of the same with

the proposed approach. This includes:

a. Detail research design including sample design and estimation procedure.

b. Field process protocol control

c. Suggestive tools for data collection.

d. Analysis of field data and preparation of reports

e. Any other issues

D. Staffing and Management Plan:

The bidder should propose and justify the structure and composition of the team and should enlist the

main activities under the assignment in respect of the Key Experts responsible for it. Further, it is

necessary to enlist o the activities under the proposed assignment with sub-activities (week wise).

(Graphical representation)

Authorized Signatory [Signature in Full]: _______________________________________

Name and Designation with Date and Seal: __________________________________

NB: The bidders will have to make a technical presentation on the above aspects before the Client if needed.

Bidders are requested to furnish the above information limiting it up to 5-6 pages only with Arial Font Size-11 with

each page signed and sealed.

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TECH -6

Format of Curriculum Vitae (CV) for Proposed Key Professional

1. Proposed Position:

2. Name of Firm:

3. Name of Staff:

4. Profession:

5. Date of Birth:

6. Years with Firm:

7. Nationality:

8. Membership in Professional Societies:

9. Detailed Tasks Assigned:

Key Qualifications:

[Give an outline of staff members experience and training most pertinent to tasks on assignment. Describe degree of responsibility held by staff member on relevant previous assignments and give dates and locations.]

Education:

[Summarize college/university and other specialized education of staff member, giving names of schools, dates attended, and degrees obtained.]

Employment Record:

[Starting with present position, list in reverse order every employment held. List all positions held by staff member since PG, giving dates, names of employing organizations, titles of positions held, and locations of assignments. For experience in last ten years, also give types of activities performed and client references, where appropriate.]

Languages:

[For each language indicate proficiency: excellent, good, fair, or poor; in speaking, reading, and writing]

Declaration:

I, the undersigned, certify that to the best of my knowledge and belief, these data correctly describe me, my qualifications, and my experience. I will be available exclusively for the assignment for which my CV has been proposed.

Date:

Signature of Key Professional with Date ___________________________________

Authorized Signatory [Signature in Full]: _______________________________________

Name and Designation with Date and Seal: _________________________________

NB: Please attach duly signed CVs of Professional limiting up to 3 pages per CV with Arial font size-12.

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TECH -7

Team Composition and Task Assignment

Sl No

Name of Key Professional / Support Staff

Position Assigned

Area of Expertise Task assigned

1

2

3

4

5

(Please provide the details of all the Professionals and Support Staff to be deployed for the proposed assignment from the bidder as per the format).

Authorized Signatory [Signature in Full]: _______________________________________

Name and Designation with Date and Seal: _________________________________

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TECH – 8

WORK PLAN FOR THE PROPOSED ASSIGNMENT

Week 1 2 3 4 5 6

List of Activities

Authorized Signatory [Signature in Full]: _______________________________________

Name and Designation with Date and Seal: _________________________________

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SECTION: 6

FINANCIAL PROPOSAL SUBMISSION FORMS

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FIN-1

COVERING LETTER

(In Bidders Letter Head)

[Location, Date]

TO,

Director, Welfare of PwDs. SSEPD Department, Govt. of Odisha SIDR Building, Unit - 6 Capital Hospital Campus

Bhubaneswar - 751009

Subject: Performance Monitoring and Impact Assessment Study of Social Security Pension Schemes in

Odisha. [FINANCIAL PROPOSAL]

Dear Sir

I, the undersigned, offer to provide the consulting services for [Insert title of assignment] in accordance with your

Request for Proposal No.___________, Dated: _________________. Our attached Financial Proposal is for the sum

of [Insert amount(s) in words and figures*]. This amount is inclusive of the service tax and others as applicable. I do

hereby undertake that, in the event of acceptance of our bid, the services shall be provided in respect to the terms

and conditions as stipulated in the RFP document.

Our financial proposal shall be binding upon us subject to the modifications resulting from contract negotiations, up to

expiration of the validity period of the proposal of 180 days. I have carefully read and understood the terms and

conditions of the RFP and do hereby undertake to provide the service accordingly.

I understand that you are not bound to accept any proposal you receive.

I remain,

Yours faithfully,

Authorized Signatory [Signature in Full]:

Name and Designation of Signatory with Date and Seal:

Address of the Bidder:

*Amount must coincide with the one indicated in FIN-2

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FIN-2

SUMMARY OF FINANCIAL PROPOSAL

Sl.no. Fee Particulars Amount in INR

1 Remuneration of the Key Professionals (FIN-3)

2 Overhead Expenses (FIN-4)

3 Miscellaneous Expenses (FIN-5)

4 Sub Total (1+2+3)

5 Service Tax @ 14.00 %

Grand Total (INR)

In Words

N.B. Service Tax will be paid by the Client as per the applicable rate. Fee offered above shall

remain firm and fixed till completion of the contract. Price evaluation will be made taking into

consideration of applicable taxes all Inclusive.

Authorized Signatory [Signature in Full]:_______________________________________

Name and Designation with Date & Seal: _______________________________________

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FIN-3

BREAKDOWN OF REMUNERATION OF KEY PROFESSIONALS

SL NO

NAME OF THE PROFESSIONAL

POSITION UNIT RATE (MAN-DAY) (A)

PROPOSED MAN-DAY

(B)

TOTAL AMOUNT IN INR (A*B)

1

2

3

Grand Total in INR

In Words

Authorized Signatory [In full and initials]:________________________________________

Name and Designation with Date and Seal: _______________________________________

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FIN-4

BREAKDOWN OF OVERHEAD EXPENSES

Sl No. Description Unit Quantity Unit Price In INR Total Amount in INR

1 Travel expense (Bus /

Train / Flight)

2 Local Travel Expenses

3 Subsistence

Allowances

4 Office Rent /

Accommodation

Allowances

5 Training / Workshops

Grand Total

In Word

Authorized Signatory [Signature in Full]:________________________________________

Name and Designation with Date and Seal: _______________________________________

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FIN - 5

BEARKDOWN OF MISCELLANIOUS EXPENSES

(It will include only such expenses which are directly chargeable to the assignment)

Sl No. Description Unit Quantity Unit Price In INR Total Amount in INR

1 Secretarial Staff

2 Office contingency

expenses

3 Preparation of Reports

/ Documents

Grand Total

In Words

Authorized Signatory [Signature in Full]:_________________________________________

Name and Designation with Date and Seal: _______________________________________

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SECTION: 7

ANNEXURE

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Annexure – I

BID SUBMISSION CHECK LIST

Slno Description Submitted

(Yes/No) Page No.

PRE-QUALIFICATION PROPOSAL (ORIGINAL)

1 Filled in Bid Submission Check List (ANNEXURE-I)

2 Covering Letter (PRE-QUAL FORM I)

3 Bid Processing Fee of Rs. 5000/- in form to DD/ BC

4 EMD of Rs. 20000/- in form of DD/BC

5 Copy of Certificate of Incorporation / Registration of the Bidder

6 Copy of PAN

7 Copy of Service Tax Registration Certificate

8 Copies of IT Return for the last three years (2012-13, 2013-14 & 2014-15)

9 General Details of the Bidder (PRE-QUAL FORM II)

10 Financial details of the bidder (PRE-QUAL FORM III) along with all the supportive documents such as copies of Profit – Loss Statement and Balance Sheet for the concerned period

11 Power of Attorney (PRE-QUAL FORM IV) in favour of the person signing the bid on behalf of the bidder.

12 List of completed assignments of similar nature (Past Experience Details) (PRE-QUAL FORM V) along with the copies of work orders for the respective assignments

13 Undertaking for not have been black-listed by any Central / State Govt./any Autonomous bodies during his business career.

TECHNICAL PROPOSAL (ORIGINAL + 1 COPY + SOFT COPY IN WORD FORMAT)

1 Covering Letter (TECH-I)

2 Bidder Organisation (TECH-2)

3 Bidder Experience (TECH- 3) FORM – 3A, 3B & 3C

4 Comments and Suggestions (TECH-4)

5 Description of Approach, Methodology & Work Plan (TECH-5)

6 CV of Key Professionals (TECH-6)

7 Team Composition and Task Assignment (TECH-7)

8 Proposed Work Plan (TECH-8)

FINANCIAL PROPOSAL (ORIGINAL + 1 COPY + SOFT COPY IN PDF FORMAT)

1 Covering Letter (FIN-1)

2 Summary of Financial Proposal (FIN-2)

3 Breakdown of Remuneration of Key Professionals (FIN-3)

4 Details of Reimbursable Expenses (FIN-4)

5 Details of Misc. Expenses (FIN-5)

Undertaking:

All the information have been submitted as per the prescribed format and procedure.

Each part has been separately bound with no loose sheets and each page of all the three parts are page numbered along with Index Page.

All pages of the proposal have been sealed and signed by the authorized representative.

Authorized Signatory [Signature in Full]:_________________________________________

Name and Designation with Date and Seal: _______________________________________

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Annexure – II

PERFORMANCE BANK GUARANTEE FORMAT To, Director, Welfare of PwDs WHEREAS…………………………………………………………………… (Name and address of the Consultant) (hereinafter called “the Consultant”) has undertaken, in pursuance of contract no……………… dated ………….... to undertake the service …………………… (description of services) (herein after called “the contract”). AND WHEREAS it has been stipulated by ___________________(Name of the Client) in the said contract that the Consultant shall furnish you with a bank guarantee by a scheduled commercial bank recognized by you for the sum specified therein as security for compliance with its obligations in accordance with the contract; AND WHEREAS we have agreed to give the supplier such a bank guarantee; NOW THEREFORE we hereby affirm that we are guarantors and responsible to you, on behalf of the Consultant, up to a total of …………………… …………………………………………. (amount of the guarantee in words and figures), and we undertake to pay you, upon your first written demand declaring the consultant to be in default under the contract and without cavil or argument, any sum or sums within the limits of (amount of guarantee) as aforesaid, without your needing to prove or to show grounds or reasons for your demand or the sum specified therein. We hereby waive the necessity of your demanding the said debt from the consultant before presenting us with the demand. We further agree that no change or addition to or other modification of the terms of the contract to be performed there under or of any of the contract documents which may be made between you and the supplier shall in any way release us from any liability under this guarantee and we hereby waive notice of any such change, addition or modification. This performance bank guarantee shall be valid until the ….. day of ………, 2015 Our branch at Bhubaneswar (Name & Address of the Bank) is liable to pay the guaranteed amount depending on the filing of claim and any part thereof under this Bank Guarantee only and only if you serve upon us at our Bhubaneswar branch a written claim or demand and received by us at our .Bhubaneswar branch on or before Dt....................otherwise bank shall be discharged of all liabilities under this guarantee thereafter.

……………………………. (Signature of the authorized officer of the Bank) ………………………………………………………….

Name and designation of the officer …………………………………………………………. ………………………………………………………….

Seal, name & address of the Bank & Branch

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Annexure – III

District-wise abstract of targeted beneficiaries under

NSAP and MBPY in Odisha for 2015-16

Sl. No.

Name of district No. of beneficiaries

MBPY IGNOAP IGNWP IGNDP NFBS*

1 ANGUL 53766 33512 13594 2651 1002

2 BALASORE 87599 74570 25026 4710 864

3 BARGARH 68444 51288 17972 3909 835

4 BHADRAK 66879 46769 14736 3798 899

5 BOLANGIR 74142 70405 18556 2864 1183

6 BOUDH 21377 13520 5531 857 289

7 CUTTACK 114485 76758 27815 5985 1108

8 DEOGARH 16150 10882 3630 912 171

9 DHENKANAL 60435 41257 14396 2616 627

10 GAJAPATI 36564 15611 12234 1209 240

11 GANJAM 165590 103735 49534 7795 1556

12 JAGATSINGHAPUR 52460 43543 10757 2427 776

13 JAJPUR 89820 61211 19644 4623 688

14 JHARSUGUDA 25145 16420 6355 1361 278

15 KALAHANDI 86451 54295 22013 2898 784

16 KANDHAMAL 67787 19709 12253 1631 428

17 KENDRAPARA 74609 63395 13161 3244 750

18 KENDUJHAR 79274 47416 25148 3082 1769

19 KHORDHA 90168 51748 20604 5544 874

20 KORAPUT 70507 65867 24378 2521 1976

21 MALKANGIRI 33030 29371 9585 976 150

22 MAYURBHANJ 118256 70160 42535 4823 1654

23 NABARANGAPUR 56219 50801 16764 2503 1296

24 NAYAGARH 47567 37431 10456 2126 435

25 NUAPADA 37209 40090 8006 1234 398

26 PURI 71331 60241 17713 4854 817

27 RAYAGADA 49274 48184 21811 1904 1032

28 SAMBALPUR 53927 31713 12365 2630 383

29 SONEPUR 30112 30149 6779 1198 398

30 SUNDARGARH 86447 58580 25219 3869 1036

TOTAL 1985024 1418631 528570 90754 24696

Source: SSEPD Department, Government of Odisha, 2015

*NFBS figures belong to 2014-15.