scno client introduction
TRANSCRIPT
S C N OStudent Consulting - Vanderbilt
University
Consulting = Problem Solving
1. Providing information to a client2. Making a diagnosis3. Making recommendations based on diagnosis4. Assisting with implementation of solutions5. Building commitment around corrective action6. Ensuring clients can solve similar future problems
Problem-solving with Purpose
Students Consulting for Nonprofit Organizations (SCNO) is a national network of undergraduate students committed to jumpstarting social impact through pro-bono consulting engagements with non-profits and social enterprises
Our Mission• Our students thoughtfully assist socially impactful
organizations in addressing some of their trickiest problems
• In doing so, we hope to enact meaningful and long-lasting social change
Our Clients
Our Goals
Accelerate our clients’ Social ImpactEmpower students with training and hands-on experience Support students’ professional development
Our Competencies
•Growth•Strategic Planning•Business Unit Strategy
Strategy
•Consumer Insights•Digital Marketing• Insights & Analytics
Marketing
•Purchasing Management•Supply ManagementOperations
Our Consultants• The best and the brightest on campus– Acceptance rate: 25%– Average GPA: 3.7
• A diverse set of perspectives–Majors ranging from Economics to Computer Science
• Passionate about stimulating social impact
Where our consultants work
Our Process Final Client
Presentati
on
Deliverable creation
Testing the solution/Client feedback
Collaborating on a solution
Understanding the Problem
Understanding the Client (background research)
Past Project: Nashville Public Library
Solution: Restructuring operating model to align incentives
Problem:• How can the Nashville
Public Library increase library card enrollment in poorer neighborhoods?
Process:• Interviews with NPL
Leadership, and Library Customers
Insights:• Free internet is most
used service
Solution:• Incentivize library card
enrollment while maintaining free internet service
Executive Contacts
President: Connor Krist• Email: [email protected]• Cell: (832) 754-3964
Director of Client Relations: Nathan Chan• Email: [email protected]• Cell: (832) 816-3858