scene setting: recent trends in process improvement
DESCRIPTION
Recently I was the host of the Unicom Conference “Recent Trends in Process Improvement” in Amsterdam. My scene setting talk explained to the audience why we need to uncover better ways to do process improvement. This blog post takes a deeper look at the needs of the business and customers for process improvement, and discusses some solutions to find better ways to do it.TRANSCRIPT
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Ben Linders Advies
Recent Trends in Process
Improvement:
Focus on Products & Services
15 November 2012
Amsterdam, The Netherlands
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Sponsors
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Welcome!
PI Chair:
Ben Linders
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Speed Networking
• Your Name
• Company / Role
• Expectation
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The need to uncover better ways
to do process improvement
Ben Linders Advies
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Better – Faster - Cheaper
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Change is Everywhere
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Involving Professionals
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Better Process Improvement
• Business ResultsFocused Improvements
• Models are tools, not solutionsCommon language to plan and decideApply-Measure-Learn-Adapt
• Empowered EmployeesContinuous Agile and Lean change
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Program
11:45 Doing the right improvements: a Business Service Management approach
Matthew Burrows, BSMimpact
12:15: People and Team Work
Emma Langman, “Change Magician,” Progression Partnership
12:45: Lunch
13:45 Back to the Future
Arie van Bennekum, Chair of the Agile Consortium International
14:15 Becoming Agile and Lean in Process Improvement
Ben Linders, Ben Linders
14:45:Using the Decision Model to Reduce the Complexity of Process Models
and to Execute Business Decisions
Suleiman Shehu, CEO, Azinta Systems
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Ben Linders Advies
Program
15:15: Tea
15:45: Panel: Process Improvement ApproachesAlan Cameron, DCG-SMS; Matt Verhaegh, COMM-IT and Chair
SPIder, Mark Smalley, ASL BiSL
16:15: The Agile Way of Achieving R&D Process ImprovementMatt Verhaegh, COMM-IT and Chair SPIder
16:45 Discussion Session.
16.55 Chairman’s closing remarks and close of conference.
17.00 CLOSE; NETWORKING AND DRINKS RECEPTION
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ContactContact
Ben LindersSenior Consultant
Email: Email: [email protected]@BenLinders.com
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Website:Website: www.benlinders.comwww.benlinders.com
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