Leading and Coordinating a SBTF Team:

General Principles

Standby Volunteer Task Force

The Teams I

General Teams (i.e., no specialist skills needed):● Task Team

Input-based teams (processing inputs during deployments):● Media Monitoring Team● Report Team● SMS Team● Satellite Imagery Team● Translation Team

GIS and data focused teams:● Geo-Location Team● Data Team

Core-Team SBTF || General Principles on Leading and Coordinating a Team || SBTF Training || 30-01-2013

The Teams II

Analysis teams:● Analysis Team● Verification Team

Support teams:● Technology Team● Human Resources Team● Humanitarian Team

Core-Team SBTF || General Principles on Leading and Coordinating a Team || SBTF Training || 30-01-2013

Team Lead Roles

● Strategic team lead○ Commits time during deployments, prior to deployments and between deployments○ Leads team during deployments○ Sets the pace and direction of the team in-between deployments○ Point of contact for the team

● Standby team lead○ Commits time during deployments only○ Leads team during deployments○ In-between/prior to deployments, catches up regularly with the Strategic team lead to

make sure they are up to date with the latest ideas and workflows.

Alum team lead○ We want you back whenever you can make it to a deployment!!! ○ Helps guide and advise new team leads and share best practice

Core-Team SBTF || General Principles on Leading and Coordinating a Team || SBTF Training || 30-01-2013

Team Lead Support

Your Teams:● Your team of volunteers● Your co-leads● Your fellow SBTF members● Your partner organizations and activators in a deployment●

Your support:● The HR team● The SBTF Core Team and Deployment Leads● Everyone else above

Bottom line:● You will not be left alone...● you get a chance to work with a bunch of highly-talented and motivated individuals● tackling what are often daunting tasks - together●● and everything we achieve, we achieve through teamwork

Core-Team SBTF || General Principles on Leading and Coordinating a Team || SBTF Training || 30-01-2013

Expectations and Considerations During Deployments I

Prepare your team● Train new and returning volunteers before a deployment begins● Make sure they get links to their team's deployment Googledoc with specific workflows,

resources, FAQs etc as early as possible

● Ensure all volunteers have their platform logins sorted out before they start work

Manage your team● Add your participating team members to the team skypechats● Always monitor team chats, and step in to resolve concerns and troubleshoot where

necessary - escalate to Core Team if necessary

● Monitor/manage any other internal communication media used during the deployment ● Keep tabs on the well-being of your volunteers - report to HR if needed● Listen to your team members

Core-Team SBTF || General Principles on Leading and Coordinating a Team || SBTF Training || 30-01-2013

Expectations and Considerations During

Deployments II

Manage your team's workflow● Revise team workflow and objectives as needed ● Communicate all changes to volunteers and update them on progress● Recruit more volunteers if needed

Communicate for your team● Communicate progress, bottlenecks, disputes, concerns to the Core Team● Communicate with other team leads, partners, users etc as needed

Core-Team SBTF || General Principles on Leading and Coordinating a Team || SBTF Training || 30-01-2013

Expectations and Considerations Between Deployments for Strategic Team-Coordinators

Maintain team readiness● Train your team, to keep them up-to-date with new workflows and platforms● Ensure all volunteers have their logins sorted before they start work on a platform

Set the direction of the team● Watch for new developments in the team's specialist area(s)● Bring in new ideas

Keep team materials up to date● Update resource documents, as needed:

○ Team description○ Workflows and procedures○ Training modules○ Team FAQ

● Write after-action reports

Core-Team SBTF || General Principles on Leading and Coordinating a Team || SBTF Training || 30-01-2013

What's in it for you?

Increase your crisismapping confidence● Be a focal point in the Standby TaskForce● Learn how to run your own deployments

Gain valuable and immensely rewarding leadership experience ● Solid on-the-job experience leading and managing large, diverse, globally-distributed teams● Produce solutions to tight deadlines and deal with ambiguity and surprises● Acquire skills & experience that are useful to your professional career

Become skilled with the latest processes and technologies● Explore, test, and train on crowdsourcing platforms

● Help set the processes that other organizations adopt● Train on, explore, test and help specify new technologies

Core-Team SBTF || General Principles on Leading and Coordinating a Team || SBTF Training || 30-01-2013

TRIAL RUN........lets test out the platform for the

deploymenthushahidittp://crowdcrafting.org/app/

Core-Team SBTF || General Principles on Leading and Coordinating a Team || SBTF Training || 30-01-2013

Questions?

Core-Team SBTF || General Principles on Leading and Coordinating a Team || SBTF Training || 30-01-2013

Further Information● SBTF Teams: http://standbytaskforce.ning.com/page/task-force-teams● SBT team training: http://standbytaskforce.ning.com/page/training-1

● SBTF Team Leads: http://standbytaskforce.ning.com/group/teamleads● Team lead training: http://standbytaskforce.ning.com/page/team-lead-training

● Team lead signup sheet: https://docs.google.com/spreadsheet/ccc?key=0ArYTPzrmJuWWdG50UkNUSlpwdjhzMzc5S1JWVTJoTFE#gid=0