SAP Overview

Agenda

• Introduction

• SAP Implementation Methodology

• SAP Solution Manager

• SAP Product Overview

• SAP Services

• SAP Navigation

• System Wide Concepts

• MySAP - ERP overview

• SAP Architecture

• Analytics and strategic planning

Introduction

ERP Software System

• Short for Enterprise Resource Planning, a business management system that INTEGRATES all facets of the business, including activities such as inventory control, order tracking, customer service, finance and human resources.

• The initials ERP originated as an extension of MRP (Material Requirements Planning; later Manufacturing Resource Planning) and CIM (Computer Integrated Manufacturing).

• It was introduced by research and analysis firm Gartner in 1990. ERP systems now attempt to cover all basic functions of an enterprise, regardless of the organization's business or charter. Non-manufacturing businesses, non-profit organizations and governments now all use ERP systems

Evolution

What is SAP Corporation? (cont.)

•SAP is the name of the biggest European software company and its product.

•The head office in Walldorf, Germany

• SAP stands for ("Systems Applications and Products in data processing“)

• SAP was founded in 1972 by five former IBM employees in Mannheim, Germany.

• Before 1977 : Systems Analysis and Program Development (German : Systemanalyse und Programmentwicklung).

What is SAP Corporation? (cont.)

• SAP was the first, Market Leader, to integrate a corporation's worldwide functions tightly into one application.

• With 56,000 installations serving 10 million users at 18,800 organizations in 120 countries across the globe.

• So far, there have been 4 systems developed by SAP. namely, R/1, R/2, R/3, ECC.

What is SAP Corporation? (cont.)

SAP's Continued Growth

• SAP released the first version of their software, SAP R/2, in 1979.

• Its domination of the market occurred during the 1980s, expanding first throughout Europe (early 1980s) and then North America (1988).

• SAP R/3, an advanced, client-server based version of the popular R/2 product, was released in 1992 and sparked a stunning takeover of America's largest businesses.

SAP's Continued Growth

• SAP ranks as the world leader for ERP Providers 2011

• Reference : http://consumergoods.edgl.com/

SAP's Continued Growth

Evolution of ERP

Create

Strategic

Value

Efficiency and

Control

Automation

80’s R/2 90’s R/3 Today mySAP ERP

Inter-Enterprise

Co-operationEnterprise Resource

Planning

Collaborative

Business

Total

Company

Value

SAP's Continued Growth

For Over 30 Years, SAP Has Been Driving ERP, and They Continue to Do So…

70s

SAP Invents Real-

Time ERPSAP defines and establishes a new approach to Integrated Standard Business Software.

ERP = The

Business

Software

IndustryThe approach that SAP established becomes industry standard. New competitors enter the market.

ERP Rapid

AdoptionCompanies start to adopt ERP on a massive scale

Dot.com Hype:

ERP = Old

E-Business = NewTrends seemed to indicate that ERP was an out-of-fashion model

mySAP ERPE-Business is now seen as an extension of ERP, not a replacement.

SAP is leading the new industry standard for collaborative business applications.

80s 90s 00s

1997

1997

A Leadership Story to be Continued

Client/Server

Introduced

More than 1,900

R/3 installations

Implemented

in 88 days

Top 10 vendor

3years in a row

Internet

with R/3 3.1

Addressing

emerging

corporations

SAP No. 1

Manufacturing

system software

R/3 3.1

Technology

of the year

25,000 Motorola

users with HR

100% Commitment

to 100% Success

750 go live

in one month

1992 1993 1994 1995 1995 1996

1996 1996 19971996 1996

1998

19 SAP

Solution Maps

2000

30,000+

SAP Installations

Industry

SolutionsAcceleratedSAP

1998

“The Software

works the way

I do”

1999

One-Step

Business

2000

mySAP Collaborative

Business

SAP Employees

SAP's Social Engagement

Reference Customers and Partners

Reference Customers and Partners (EG)

SAP Corporation

SAP Snapshot:

• Leader in providing collaborative e-business solutions.

• Solutions for all types of industries and for every major market.

• Greater market-share than any other business software

organization.

• Strong ecosystem allows for continued growth, thought leadership

and ability to meet all customer requirements.

SAP Methodology

ASAP….1996

• ASAP is a methodology/ step-by-step approach.

• Better suited for medium sized companies.

• The word "Accelerated" refers to the many "Accelerators" ( Tools & Information ) available in SAP to expedite the implementation of SAP in an enterprise.

WHY ASAP

• Both project managers & team members needs ASAP.

• ASAP methodology gives the project managers:

• The requisite technology.

• Management roadmap.

• Great reduction of risk.

• Project timelines improving.

• Team members should be:

• Conversant with the general implementation roadmap.

• Aware of the specific accelerators that should be used to speed up the implementation.

WHY ASAP

• ASAP Advantages:

• used to effectively and efficiently implement SAP.

• a Simple, quick, cost effective implementation of R/3.

• Minimizing the length of time between installation and start-up.

• Maximizing the utilization of SAP and customer resources.

• Involves the user community.

ASAP - methodology

PROJECT

PREPARATION

Define Goals & objectiveClarify Scope Strategy, scheduleResources

BUSINESS

BLUEPRINT

Requirement workshopsDocument business processDefine Baseline scopeRefine overall schedule

REALISATION System Implementation Testing Release it for production

FINAL PREPARATIONTestingEnd user trainingSystem managementCut over activities

GO LIVE & SUPPORT Pre production to live productionSupport organization

ASAP tools are tailor-made for an effective, fast, and well-organized SAP R/3 implementation. The complete implementation process is well documented.

ROADMAP

o 5 main phases.

ROADMAP

TOOLS : The Implementation Assistant

• The IA is an application made up of numerous tools and templates developed to support the ASAP implementation approach

• The IA is the primary tool and framework for executing the ASAP methodology.

The Implementation Assistant

Tools:

o SAP Solution Composer

• Provides a way to map and maintain the key business processes in an enterprise.

• It is a windows installable that basically provides a graphical view of the solution maps.

• used to create, maintain and manage ASAP ( and other ) roadmaps

o ASAP Navigation Tool for Roadmaps

• The standard SAP provided roadmaps can be viewed either in Solution Composer or in plain HTML format.

o SAP Solution Manager

• Used primarily to materialize and store the roadmaps designed.

• The tools: Q & A database , BPML, and document storage.

SAP Solution Manager

overview

• Solution Manager is a centralized support and system management suite which tries to reduce the cost and centralize the management of these systems.

SAP SolMan features and functions

SAP Solution Manager is the central platform for efficient

implementation and operation of SAP solutions support area

for enhancing, automating and improving the management of

SAP systems

• SAP Business Suite implementation and upgrades

• Change control management

• Testing

• IT and application support

• Root cause analysis

• Solution monitoring

• Service-level management and reporting

• Service processing

• Administration

Why "SAP Solution Manager"?

• Support delivery platform to enable SAP to deliver optimal standardized services and support for distributed systems

A Necessity to Support Distributed Systems

Lowering the Total Cost of Ownership

Service and tool platform to optimize implementation, GoLive and

operations

Safeguarding Minimizing Risk

Empowering Knowledge Transfer, Optimizing the Organization

Optimization Performance, Application Integration, Data Volumes,

System Administration

SAP Support Desk – Functions

•Customer Internal Message Handling (Support Messages)

• Messages created within the user's work environment

• Automatic collection of system, context, and component data

•Manage SAP Notes efficiently

• Integrated SAP Notes Search through the SAP Service Marketplace

• Implement SAP Notes automatically with the SAP Note Assistant

•Customer Solution Database

• Build up your own Q&A Database (3.1 version)

•SAP Support Integration

• Send support messages to SAP

• Receive status updates and solutions within SAP Support Desk

•SAP Remote Support Integration

• Microsoft NetMeeting for application sharing between end users, SAP Solution

Manager power users and SAP Support back office experts

SAP Solution Manager - Costs

• Costs covered by maintenance agreement

• SAP Solution Manager Add-On CD

• License for SAP Web Application Server 6.20 (exclusive use for the SAP Solution Manager)

• License for SAP DB

• SAP Solution Manager Enabling Service - Remote activation of SAP Solution Manager prior to SAP Service Delivery

• The following items may incur costs

• Hardware* (note that the SAP Solution Manager also runs on a separate instance on the same hardware)

• Database (database license and maintenance costs may apply depending on agreement with customer's database vendor)

• Training for the SAP Solution Manager

• Maintenance of system landscape in the SAP Solution Manager

• System maintenance

* For further information refer to www.service.sap.com/solutionmananger >>

Get and Install >>Technical Requirements

SAP Product Overview

Evolution of SAP products

R/3

R/3

EnterpriseSAP NetWeaver

mySAP ERP

SolutionsmySAP CRM

mySAP SCM

mySAP HR

mySAP PLM

………..

mySAP

Business

Suite

Web AS

•Easing Upgrade Plans & Providing Transition Options

•Bringing benefits of SAP Netweaver into installed base

•New Customers have more entry options & receive world –class ERP

SAP Product Overview

Evolution of SAP products

SAP R/3my SAP

Solutions

my SAP

Business

Suite

mySAP Business Suite

mySAP Business Suite

SAP NetWeaver

• SAP Mobile Infrastructure• User access across multiple input channels

• SAP Enterprise Portal• Internet / Intranet Portal • Secure Role-based Access• Information Publication• Collaboration• Knowledge Management

• SAP Business Warehouse• Analytics to provide Measurable Results• Open architecture (SAP & non-SAP data)• Web-based reporting

• SAP Master Data Management• Address changes across departments and

systems

• SAP Exchange Infrastructure• Support for Industry standards (e.g. XML)• Integration with existing systems

• SAP Web Application Server• Proven, scalable, comprehensive platform• Modernize existing infrastructure/skill sets

SAP NetWeaver

CO

MP

OS

ITE

AP

PL

ICA

TIO

N F

RA

ME

WO

RK

PEOPLE INTEGRATION

Multi channel access

Portal Collaboration

INFORMATION INTEGRATION

Knowledge Mgmt.

Master Data Management

Bus. Intelligence

PROCESS INTEGRATION

Integration

Broker

Bus. Process

Mgmt

APPLICATION PLATFORM

J2EE

DB and OS Abstraction

ABAPL

IFE

CY

CLE

MA

NA

GE

ME

NT

...

Different Products for Different Companies

SAP's Industry Solution Portfolio

• Tailored to the standards, processes, and challenges of a specific industry

• Based on best business practices developed with industry leaders

• Portfolio of 28 industry solutions

• Built on a consistent technology and application stack

SAP Industry Solutions for...

Aerospace & Defense

Automotive

Banking

Chemicals

Consumer Products

Engineering, Construction & Operations

Financial Service Provider

Healthcare

Higher Education & Research

High Tech

Hospitality Service Providers

Industrial Machinery & Components

Insurance

Logistics Service Providers

Media

Mill Products

Mining

Oil & Gas

Pharmaceuticals

Postal Service Providers

Professional Services

Public Sector

Railway Service Providers

Retail

Service Providers

Technical Service Providers

Telecommunications

Utilities

Quiz Time

Match the following

Presentation Server Windows

Application Server Basis

3 Digit number Quality System

Client Testing/ UAT GUI

Unix Systems Oracle

Authorizations Client

Business Administration

Quiz Time

Match the following

Presentation Server GUI

Application Server Business Administration

3 Digit number Client

Client Testing/ UAT Quality System (QC)

Unix Systems Windows

Authorizations Basis

SAP Services

SAP Service Marketplace

Remote and On-Site Services

Notes

SAP Educational Services

SAP Help Portal

sdn.sap.com

Customer Relationship ManagementCRM

What is Customer Relationship Management

The mySAP CRM Solution Matrix

Quiz Time

• What is the latest version of mySAP CRM?

(Version 7.0)

SAP Navigation

The SAP Logon Program

Logging on to an SAP System

SAP Easy Access

Screen Structure

Role-Based User Menus

Favorites Menu

Navigation Options

Status Bar

Multiple Session

Which of the following is not part of the information required to log on to the SAP system?

• A Enter a specific client number

• B Enter your user ID

• C Enter your password

• D Customize your settings

You can only have one SAP system session open at a time

• True

• False

Quiz Time

What menus are standard on all SAP screens?

• A System

• B Help

• C Both A and B

• D None of the above

Demonstration/ Workshop

Logging On to an SAP System

Using Help and Personalizing Your User Interface

Field Help: F1

Field Help: F4

Demonstration/ Workshop

Using Help Features

Quiz Time

You would like to preset a value for a field that you have to enter frequently. To do this, you need the parameter ID. Which help function will you use to locate the parameter ID when you are on the field?

• A F1 • B F4 • C System help • D F11 • E Application help

Demonstration/ Workshop

Navigation Exercise

System Wide Concepts

Organizational Structure: Terminology

Master Data: Customer Master

Master Data: Material Master

Master Data: Personnel Record

Transactions

Customer data

• Name the two types of master data discussed in this lesson. Choose the correct answer(s).

1. A Plant and customer

2. B Material and customer

3. C Material and storage location

4. D None of the above

SAP Product Overview

Quiz Time

• SAP R/3 client server architecture evolved in year___________.

• Which is the latest SAP product?

• mySAP ERP

• mySAP Business Suite

• mySAP.com with one step business

MySAP - ERP overview

MM

Material Procurement

Inventory Management

Batch Management

Goods inspection

Invoice Verification

PP

BOM/Work Center/Routing

MRP

Capacity Evaluations

Production Orders

QM in production

SD

Inquiry processing

Sales Order Processing

Delivery Processing

Billing

FI

General Ledger

Accounts Payable

Accounts receivable

Cash management

CO

Cost Center Accounting

Product Costing

Order Contribution Analysis

Module Functionalities

• External reporting of

• General ledger

• Accounts receivable/payable

• Sub-ledger accounts

with a user-defined Chart of Accounts

• Key elements

• General ledger

• Accounts payable

• Accounts receivable

• Asset Management

• Special Purpose Ledger (FI-SL)

• Legal consolidation

• Accounting Information System

Module FI – Financial Accounting

• Represents the flow of cost and revenue

• Instrument for organizational decisions

• Key elements of the CO application module include :

• Cost center accounting

• Product cost Planning

• Product Costing

• Profitability analysis

• Profit center accounting

• Activity based costing

• Enterprise controlling

Module CO – Controlling

Materials Management - MM

• Supports

• Procurement

• Inventory

• Key elements

• Materials procurement (purchasing)

• Inventory management

• Invoice verification

• Material valuation

• Vendor evaluation

• External Services management

• Purchasing Information System (PurchIS)

• Inventory Controlling Information system

Module MM – Materials Management

Production Planning - PP

Sales and Distribution - SD

planning

• Optimize tasks/activities in

• Sales

• Delivery

• Billing

• Key elements of the SD application module include :

• Pre-sales support

• Inquiry processing

• Quotation processing

• Sales order processing

• Delivery processing

• Warehouse management

• Billing

• Credit Management

• Sales Information system

Module SD – Sales and Distribution

Business Process - Overview

Financial Controlling

Production

Sales Sales order

Procurement

Cost Controlling

Logistics Controlling Sales, Production, Purch., Warehouse Mgmt

Customerorder

SOP MPS MRPPlanned

order

Delivery Invoicing

Prod. control

Purch.req.

Vendorselection

Goodsissue

Invoiceverificat.

Customerpayment

Vendorpayment

Initial Contact

InventorySourcing

Prod. order

Purch. order

Quiz Time

Match the following

Financial Accounting Inventory Management

Controlling Shop Floor Control

Materials Management Financial Reporting

Sales & Distribution Profit center Accounting

Production Planning Billing

Project System Activity monitoring

Asset Management

Quiz Time

Match the following

Financial Accounting Asset Management

& Financial Reporting

Controlling Profit center

Accounting

Materials Management Inventory Management

Sales & Distribution Billing

Production Planning Shop Floor Control

Project System Activity monitoring

Quiz Time

• Is Industry solutions an SAP module like FI/CO/MM etc?

• True/False

• PP Supports procurement and Inventory

• FI Handles project budgeting and monitoring

• WF management is a support tool for all modules

Quiz Time

• Is Industry solutions an SAP module like FI/CO/MM etc?NO

• True/False

• PP Supports procurement and Inventory

(False – MM Supports these functions)

• FI Handles project budgeting and monitoring

(False – PS handles these functions)

• WF management is a support tool for all modules (True)

mySAP Industry Solutions (Some Examples)

• SAP for Aerospace & Defense

• SAP for Media

• SAP for Automotive

• SAP for Mill Products

• SAP for Banking

• SAP for Mining

• SAP for Chemicals

• SAP for Healthcare

• SAP for Public Sector

• SAP for High Tech

• SAP for Retail

• SAP for Higher Education & Research

• SAP for Service Providers

• SAP for Industrial Machinery & Components

mySAP Industry Solutions (Some Examples)

• SAP for Oil & Gas

• SAP for Consumer Products

• SAP for Pharmaceuticals

• SAP for Engineering, Construction & Operations

• SAP for Professional Services

• SAP for Telecommunications

• SAP for Insurance

• SAP for Utilities

SAP Architecture

ERP Three Tier Architecture

•Integrated

•Enterprise-Wide•Best Business

Practices

SAP•Multi-Currency

•Multi-Lingual•Secure

Information

Why - SAP R/3 has been successful

Analytics and strategic planning

OLTP Vs OLAP

SAP Business Information Warehouse Architecture

Q&A