S P O N S O R E D B Y

Agenda

1. Background: SAP and Auto-ID technologies2. SAP solutions for Auto-ID and Item Serialization3. Track & Trace at British American Tobacco

© SAP 2008 / 2

Auto-ID Technologies are key enablers of Track & Trace

RFID tag

Chip for holding data

Antenna for communicating data

Range varies; usually several inches to feet

Active, passive, semi-passive

2D & 1D barcodes are also Auto-ID platforms: cheaper, but need line-of-sight

Sensor and Wireless Mesh Networks are up-and-coming Auto-ID platforms as well!

Chip

Antenna

© SAP 2008 / 3

Value-added business processes

Track & traceProduct authenticationElectronic proof of deliveryTracking Returnable ContainersePedigreeAsset management, maintenance and repairPromotion and new product introductionMesh networks, embedded systems, etc.

ComplianceRetail mandates

DoD

Pharma

Operational efficiency

Physical movement of items updating ERP transactionsAdvanced Shipment Notice (ASN)Automated receipt and deliveryReduce rework and manual intervention

Industry Wide Adoption Risk Management

Automation\Confirmation

Market Evolution

© SAP 2008 / 4

2006IDC Innovation & Bus. Transformation Award

2006Best Pilot: Purdue

Best Implement.: JenaBest Integration: Biomet

SAP Real-World Awareness (RWA) Program:11 Years of Thought and Market Leadership in RFID

19991st Software Member

2006CGT magazine: Readers Choice & Early Adopter

2004Forrester:

SAP is Leader

2003METRO Future

Store Pilot

2006SAP MVP Award to RWA team

2008General SessionSAP and Intel

2006Gartner:

SAP #1 in market share

2007European Auto-ID

Award

ROI Summit Award

1998

SAP Research starts RWA Program

© SAP 2008 / 5

SAP RWA Program

• Wide customer base

• 500 RWA Customers

• 18 countries

• 17 industries

• 70+ reference customers

• $ X Million generated 2004-09(hint: X has 9 digits)

• Ranked No# 1 by analysts

• Rich Ecosystem

• 25+ partners

• Certification Program

© SAP 2008 / 6

Example Scenario

Value Drivers

Internal Tag Observations

Material M

aster / P

erpetual Inventory

TransactionalD

ata

Asset D

ata

Em

ployee Data

Manufacturing D

ata

Com

mercial D

ata

Supply C

hain Planning

Data

External Tag

Observations

Proof of DeliveryReduced DeductionsCash Flow

X X X X X

Consignment Management

ProductivityAccuracyCash Flow

X X X X X X X

Forecasting and Replenishment

RevenueInventory X X X X X X

Manufacturing Process Integration

ProductivityAccuracyCompliance

X X X X X

Hospital Prescription Management

ProductivityAccuracyImproved Medical Result

X X X X X

Customer successes confirm the importance of integration with business systems & process

CONFIDENTIAL© SAP 2008 / 7

Real World Awareness: Enabling Fundamental Capabilities

Unique ID / SerializationUnique Identification EPC/UID/ ...Object centricity

ExamplesAuthenticationTrack and traceProduct genealogy and complianceProduct as a Service...

Real-Time Decision Support

Event-driven applicationsAnalytics

ExamplesResponsive replenishmentOut-of-stock reductionRisk managementProduct diversion …

Enriching Business Processes

AutomationIncreasing fidelity and accuracy

ExamplesAutomated shipping and receivingOrder-to-cashPreventive maintenanceReturns processing…

VisibilityAutomatic detection and response to eventsVisibilityAccuracy

ExamplesProcurementFulfillmentTransportationProduction malfunctionRailcar management…

© SAP 2008 / 8

Facts around Movilitas

Focus:

− 100% focused in mobility and Track & Trace solutions (RFID, 1D, 2D Barcodes)

History:

− Company creation in February 2006 (3 founders)

− Today 45 employee

− Headquarter in Mannheim, with sales offices in Munich, Spain and Prague

− SAP “Spin Off”: >12 employee of Movilitas have worked at SAP before

Customers and projects:

Novartis , British American Tobacco, Boehringer Ingelheim, PCK refineries, Daimler AG, Coca Cola Company , Coca Cola Hellenic Bottling , SABMiller Latin-American, Transmark, Pilsner Urquell (SABMiller), Fraport , United Paper Mills, Mammout, Welsh Water, Centrica, Brunata, Deutsche Post, Pfalzwerke etc.

Company Overview

Movilitas Consulting AGSpecialized in implementation of

SAP NetWeaver Mobile and SAP xApps. Mobile, SAP AII and SAP OER

Experts for „mobile“ business processes

#1 in Europe for Track & Trace with SAP OER

Movilitas Solutions GmbHSoftware developmentRoll-in of requirements by

Consulting AG and LogCentre

Movilitas LogCentreMobile & RFID Lab in our headquarter

MannheimLogCentre Partnership with e.g. SAP,

Motorola, Intermec, Vodafone, Microsoft Windows Mobile, Zebra, noFilis, Panasonic

Lab is used mainly by SAP customers for rapid prototyping around mobile and RFID

SAP for Auto-ID and item serialization

Object Event Repository

Auto ID Infrastructure (Site Component)

SAP RFID

Enterprise Systems

Partner Systems

External RFID System Vendors

All Pieces Working Together

Business Event ProcessingEnables and manages Operational Processes integrated with ERP at local / regional level

AII R

egio

n / L

ocal

OE

R Ent

erpr

ise

EPCIS + Repository + ApplicationsProvides Enterprise level Event-driven Analytical and Visibility Applications

SAP Auto-ID Infrastructure

How does SAP Auto-ID Infrastructure work?

Converting Raw Signals Into Business Value

Event-Driven Analytical Applications

Raw Sensor Reads

Business Context

I

III

VI

VII

VI

VII VIII

II

III

VIII

IVV

IX

Preconfigured Business Processes

SAP solutions for Auto-ID and Item SerializationPlatform to provide business context

Rules, activities, event handlers, data management, integration, and so on

Gateway to SAP applications

SAP Object Event Repository

SAP object event repository (SAP OER)

Back-endsystems

Portal

SAP ERP

Devices

. . .

SAP NetWeaver Portal

SAP object event repository

Object representation, hierarchy

Document tracking

Core EM services

Ruleset (authentication, alerting…)

Common services

Central number range mgmt.

Master data mgmt.

Location-based security

Third-party application

Partneredge

SAP Auto-IDInfrastructure

Appl

icat

ion

inte

rface

Web

fron

t end

Bus

ines

s in

tellig

ence

inte

rface

Analytics

BusinessIntelligence

Archiving

Cap

ture

and

que

ry in

terfa

ce

SAP Object Event Repository Overview of capabilities

Business context enriched serialized item lifecycle event management & intra-and cross-enterprise data discovery

An Enterprise level event/business context repository

SAP OERSAP OER

AIIAII

AIIAII

AIIAII

AIIAIIAIIAII

AIIAII

EPCIS compliant

Business context enriched sensor event dataDelivery data

Business transaction types

Business Steps

EPCIS Events

Production order

Kanban

….

Tracking of serialized item product/ shipment and part assembly hierarchies

Event data exchange with business network partners

Track expected and actual events and be alerted to overdue event schedules

Can support B2B Pedigree on demand queries

Track attributes and serialized item characteristicsBatch

Expiry dates…

Supports EPCs, iUID and custom unique identifier related data discovery

Data discovery forBusiness documents Ids

HU IDs

Instance product/ part identifiers

Qualified events

Attributes

SAP OER

Authenticate IdsValid hierarchies

EPCs

EPC-security attribute combinations

EPCIS is to enable disparate applications to leverage Electronic Product Code (EPC) data via EPC-related data sharing, both within and across enterprises. Ultimately, this sharing is aimed at enabling participants in the EPCglobal Network to gain a shared view of the disposition of EPC-bearing objects within a relevant business context.

Serialization, Track & Trace

manufacturing & serialization

storage and/or distributor

info about serialized items

authentification/ changes in packaging

hierarchy/ etc.

Wholesaler

end customer

authentification/ disbanding/ etc.

authentification/ recall/ etc.

SAP Solutions for Auto-ID and Item Serialization (Product Tracking and Authentication)

Third party Supplier

Warehouse

Distribution Center

Retailer

Sup

ply

Cha

inE

dge

App

s A

uto

IDIn

fras

truc

ture

Ent

erpr

ise

App

sO

bjec

t E

vent

Rep

osit

ory

Outsourced or In-house

production

Warehousing Distribution SaleProduction

Production on track

Production complete

Tracking

Process: Inbound ReceivingManufacturingTag CommissioningSecurity markingHierarchy buildShipment NotificationOutbound Shipment

Context: Inbound, Outbound Delivery, Sales Order, PO

Process: Outbound Shipment

Context: SOOutbound Delivery

Process: Inbound ReceivingHierarchy break upMove CasesHierarchy buildShipment NotificationOutbound Shipment

Context: Inbound, Outbound Delivery

Shipment received

Wrong PackSend ASN

ShipUnpack

Pack

Receive

Ship

Process: Inbound ReceivingHierarchy break upMove ItemsPOS

Context: Inbound Delivery

What Where When ContextDelivery Dist Tus 3 PM ReceiveDelivery Dist Thr 10 AM Ship

Item Retail Fr 2 PM Floor

FloorAuthenticateAuthenticate

SAP Solutions for Auto-ID and Item Serialization (Product Tracking and Authentication)

Third party Supplier

Warehouse

Distribution Center

Retailer

Sup

ply

Cha

in

Process: Outbound Shipment

Context: SOOutbound Delivery

Process: Inbound ReceivingManufacturingTag CommissioningSecurity markingHierarchy buildShipment NotificationOutbound Shipment

Context: Inbound, Outbound Delivery, Sales Order, PO

Process: Inbound ReceivingHierarchy break upMove ItemsPOS

Context: Inbound Delivery

Process: Inbound ReceivingHierarchy break upMove CasesHierarchy buildShipment NotificationOutbound Shipment

Context: Inbound, Outbound Delivery

Edg

e A

pps

Aut

o ID

Infr

astr

uctu

re

Ent

erpr

ise

App

sO

bjec

t E

vent

Rep

osit

ory

Product Tracking based on ID, hierarchy, status, location, context and other characteristics

Product Authentication automated, multi-layered,

on other characterisitcs

Verification Shipment and receipt verification

Compliance against regulations Manage Expiry,

recall and returns

Chargebackmanagement

Outsourced or In-house

production

AII Standalone

Auto-ID Deployment Option - I

Auto-ID Deployment Option - II

LegacyLegacy

AII Integrated With SAP ERP

SAP OER

AUTO-ID RepositoryEvent Management AnalyticsSecurity Services

AUTO-ID RepositoryEvent Management AnalyticsSecurity Services

QUERY INTERFACEQUERY INTERFACE

CAPTURE INTERFACECAPTURE INTERFACE

Connected with OER (no ERP)

Auto-ID Deployment Option - III

Auto-ID Deployment Option - IV

SAP OER

AUTO-ID RepositoryEvent Management AnalyticsSecurity Services

AUTO-ID RepositoryEvent Management AnalyticsSecurity Services

QUERY INTERFACEQUERY INTERFACE

CAPTURE INTERFACECAPTURE INTERFACE

Integrated with OER and ERPBackendSystems

ERP

SAP 3rd party

Key Points of SAP Solutions for Auto-IDand item serialization

Global partner network for all areas (Device management, hardware, service)Certification program guarantees seamless integration of devices

FOCUSSAP Auto-ID Infrastructure is based on SAP NetWeaver Technology to provide a scalable and robust platformSeamless integration into the existing SAP solution landscapeEnsuring data security by fulfilling SAP’ssecurity guidelines

Partner ecosystem Architecture

Linking sensor and RFID data with business processesPreconfigured out-of-the-box processes available including operational monitoring and aggregated reportingEasy implementation of individual processes due to a high flexible infrastructure

Support of established data format StandardsActive participation of SAP in all relevant standardization committees and research projectsContinuous enhancement of supported standards according to new developments across industries

Processes Standardization