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SAP® Leonardo Internet of Things: Business Outcomes in a Connected World Compendium

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Page 1: SAP® Leonardo Internet of Things: Business Outcomes in a ... · 5/2/2018 · Asset Management SAP Leonardo IoT Foundation ... across industry scenarios and to the digital core

SAP® Leonardo Internet of Things: Business Outcomes in a Connected World Compendium

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Table of Contents3 Introduction

5 What Is the Internet of Things?

34 Thought Leadership and Blogs

55 Customer References

94 Contact

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What Is the Internet of Things?

Thought Leadership and Blogs

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Dear Reader,

The Internet of Things (IoT) is a very relevant topic, and it gives me great pleasure to present you the new IoT compendium – a compilation of value collateral spanning customer success stories, business transformation studies, solution videos, brochures, and press articles delivering a first impression of the width and depth of our solution portfolio.

Our solution for innovation was inspired by Leonardo da Vinci – a true multitalent of his time. With the SAP® Leonardo methodology, SAP has created another true multitalent for today’s and tomorrow’s enterprise challenges. Built on SAP Cloud Platform, SAP Leonardo exposes its capabilities in the area of IoT, machine learning, blockchain, Big Data, analytics, digital intelligence, and design thinking.

I’m personally convinced that SAP and our comprehensive portfolio of ecosystem partners have the solutions to help you make your ambitions a reality. We value your business and look forward to our continued collaboration and any feedback you may have.

Enjoy the flipbook!Nils Herzberg Senior Vice President, Global Head – Internet of Things Go to Market and Strategic Partnerships, SAP SE

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SAP Leonardo Internet of Things:Business Outcomes in a Connected WorldThe Internet of Things is often mentioned as a key enabler of digital transformation. The notion of embedding sensors in machines with connectivity to transmit data has evolved over the past decades. More recently, the costs of sensors and power consumption have dropped, while connectivity has grown ubiquitous and Internet protocols have proliferated. The result is that every “thing” – from industrial equipment to every imaginable consumer product – is now connected and sharing data.

Read the brochure >

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IoT Platforms and ArchitectureCloud-based IoT platforms and architecture connect the real and virtual worlds. They help companies manage IoT device connectivity and security – as well as collect device data, link devices to back-end systems, ensure IoT interoperability, and build and run IoT applications.

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Harnessing the IoT Data ExplosionSmart devices generate a massive amount of IoT data that needs to be analyzed and leveraged in real time. This is where predictive and Big Data analytics come into play. Machine learning is also used to add context to data – and trigger actions without human intervention.

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The IIoT and M2MIn manufacturing, the IoT becomes the Industrial Internet of Things (IIoT) – also known as the Industrial Internet or Industry 4.0. The IIoT uses machine-to-machine (M2M) technology to support everything from remote monitoring and telemetry to predictive maintenance.

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IoT Use Cases in Key SectorsThe IoT provides the opportunity to deliver a large economic impact. Five use cases for intelligent products, digital assets, connected manufacturing (Industry 4.0), connected vehicles, and the “Internet of Everything” are commonly adopted by companies across different industries.

ManufacturingThe IIIoT is completely transforming the way products are made. Manufacturers are using the IIoT and M2M communication to drive industrial automation, predict and prevent equipment failures, improve worker safety, and much more.

Continued

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TransportationIntelligent transportation systems are moving people and cargo from A to Z all over the world. Thousands of IoT sensors are used on planes, trains, ships, and vehicles to optimize everything from engine performance and safety to logistics and supply chain management.

AutomotiveCar manufacturers and tech companies are using the IoT to help drivers in connected cars (or smart cars) avoid accidents, predict maintenance issues, find parking spots, and more. The IoT and machine learning are also bringing self-driving cars to the market.

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Intelligent products: Consider a manufacturer of commercial or industrial goods that is building an established after-sales business with support, repair, and spare-part services, accounting for 30% to 40% of total revenue. Through intelligent products, the company can realize additional value along the lifecycle of a product.

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SAP Connected GoodsMaximize product value in a connected world through IoT-enabled inventory, storage, utilization, and consumption insights

Maximize product value – such as raw materials and semifinished or finished goods – as to where, how, and how much the products are stored or utilized. Monitor device status, identify product usage patterns, and trigger real-time alerts on machine quality and stock-outs.

Cloud deployment

Product inventory, state, and replenishment optimization

Product consumption and utilization insights

Optimized consumer interactions

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A digital twin is a live digital representation of a physical object. Representing the essential physical manifestation and business context of the object from inception, design, engineering, and production to end of life, a digital twin provides real-time information on the configuration, condition, and state of the asset as well as historical data that can be queried through APIs.

Digital twins act on behalf of physical objects by sending alerts and notifications while being able to initiate control flows to act in the physical world. More complex digital twins feature hierarchies or relationships; contain derived data from statistical, machine learning, and physical simulations; and expose service capabilities. Connecting digital twins from

multiple providers to different consumers creates a trusted network of digital twins.

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What Is a Digital Twin?

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SAP Leonardo IoT capabilities integrate business applications and processes – such as logistics, supply chain, ERP, and customer relationship management – and connect them to the digital core with real-world assets that can be tracked with Big Data analytics. For our customers, this capability provides predictive, self-learning, and highly intelligent processes throughout the enterprise.

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SAP Vehicle Insights: Create new business models with connected car analyticsMonitor live vehicle conditions and run powerful connected car analytics with SAP Vehicle Insights. This cloud-based application can help you collect, map, store, and analyze vehicle and sensor data in real time. Integrate with automotive telematics data – as well as enterprise and customer data – to improve services and create new business models and opportunities.

Cloud deploymentSensor dataScalable platformAnalytics insights

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Run a fully connected digital business with our IoT applications, platform, and technology. Build new business models, harness real-time intelligence, and support adaptive processes from core to edge.

SAP Leonardo helps our customers succeed in digital transformation. Running on SAP Cloud Platform, SAP Leonardo capabilities support the IoT, machine learning, Big Data, analytics, and blockchain, as well as design thinking services, to help our customers tackle the right digital transformation projects in the right way and maximize their success. The following figure shows the various elements of SAP Leonardo IoT.

SAP Leonardo: Faster Innovation with Less Risk

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Connected Products

Connected Assets

Connected

IoT Business Services

SAP Cloud Platform

FleetConnected

InfrastructureConnected

MarketsConnected

People

SAP Edge Services

Deviceadapters

UI content and event services

Security Data and storage

API management

Dev/Opsservices

Enterprisemessaging

Datamanagement

Locationservices

Analytics servicesand APIs

Event processing

Thing services

Connectivity management

Device management

IoT Technical Services

Mobile Programming languages and

runtimes

IntegrationUser experience

SAP® Leonardo IoT Bridge

SAP Leonardo IoT Edge

SAP Leonardo IoT Foundation

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SAP Leonardo IoT BridgeBring your business operations together into a single collaborative work environment for people, things, and business processes using the Internet of Things. Utilize this digital operations center for central control of different connected IoT solutions.

Cloud deploymentSensor data

Real-time monitoringActionable guidance

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SAP Leonardo IoT FoundationSAP Leonardo IoT Foundation is built on top of SAP Cloud Platform as a multicloud platform-as-a-service offering. It allows businesses to manage devices securely and connect to a wide variety of industry-standard protocols.

SAP Cloud Platform IoT service provides device management capabilities to onboard, configure, manage, and decommission any remote device.

SAP IoT Application Enablement: In a model-driven approach supported by the SAP IoT Application Enablement toolkit, you can create a digital representation of a physical thing and build IoT applications. The resulting service manages IoT data.

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Convert raw sensor data into intelligent and actionable insights with SAP Edge Services (cloud and on-premise editions), and enable mission-critical workflows with uninterrupted access to SAP functionality, even with intermittent network connectivity.

SAP Edge Services: Run Live Business at the Edge

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On-premise and cloud deploymentSensor data

Streaming servicesReal-time decision-making

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SAP Leonardo IoT is completely integrated into SAP Cloud Platform, providing a rich set of additional business and platform services. SAP Cloud Platform supports a multicloud architecture and is based on Cloud Foundry technology to deliver an open, robust, and flexible cloud-native enterprise platform to build, deploy, and manage innova-tive business applications.

SAP Cloud Platform

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Mobile support: A full-featured mobile app development platform for native, hybrid, and micro mobile apps supports multiple authentication methods, offline synchronization, remote logging control and retrieval, automatic app updates for hybrid apps, and one-to-one and one-to-many push notifications.

User experience: The SAP Fiori® user experience enhances cloud development and deployment in the cloud portal.

Continued

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Cloud-based integration: Gain secure cloud-to-cloud and cloud-to-on-premise integration, connecting SAP and third-party software systems.

Workflow and business rules: With Web-based tools, businesses can build and modify workflow applications.

Enterprise messaging: A cloud-based messaging framework connects applications, services, and devices across various technologies, platforms, and clouds.

Programming languages and runtimes: From Java, JavaScript/HTML5, and node.js to SAP HANA® extended application services and SAPUI5, businesses can use their own language with community-supported build packs such as PHP, Python, Ruby, and Go, as well as a Web-based development environment including SAP Cloud Platform and SAP Web IDE.

Continued

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Data storage: Data can be stored and archived in the SAP Data Hub solution, the SAP HANA database, Big Data services, PostgreSQL, MongoDB, SAP Adaptive Server® Enterprise in the cloud, object store for unstructured data, document service, or Redis in-memory caching.

API management: Simple, scalable, and secure access to applications through APIs enables sharing with business partners to create business networks.

SAP Leonardo Machine Learning Foundation: Advanced machine learning capabilities help applications recognize patterns and correlations in data.

SAP Leonardo Blockchain: This set of capabilities enables blockchain as a service for distributed ledger implementations.

Continued

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Analytics: The SAP Analytics Cloud solution provides cloud-based advanced analytics services for predictive, spatial, and text analytics.

Dev/Ops services: To minimize development cycle times, continuous integration and continuous delivery are supported.

Security: SAP Cloud Platform supports enterprise-grade cloud identity and access management; two-factor authentication; support for open standards such as Security Assertion Markup Language, open authorization, and the System for Cross-Domain Identity Management; propagation of the logged-in user to SAP and third-party back-end software systems (principal propagation); end-to-end encrypted data transfer and secure storage of confidential data in the cloud; and integration with a corporate user store (such as Microsoft Active Directory).

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To kick-start your digital transformation, SAP Leonardo offers all technologies and services in one place. SAP Leonardo Innovation Services offer a guided approach to digital transformation using design thinking methods and IoT accelerator packages to suit your specific industry needs. The figure below shows the processes supported.

Getting Started with SAP Leonardo

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Explore Discover DeliverDesign and Prototype

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The ecosystem supporting the SAP Leonardo Internet of Things portfolio is based on the SAP partner engagement model to meet your various expectations. It contains several unique categories to accommodate your needs and requirements when implementing end-to-end IoT scenarios. In addition, we collaborate and foster startups that drive innovation in the IoT space. The SAP IoT Startup Accelerator program, with locations in Berlin and Silicon Valley, helps startups grow and scale their businesses alongside SAP, our vast partner ecosys-tem, and a global customer base. We are continuously adding new partners to enrich the ecosystem.

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SAP IoT Around the WorldSAP Showcase VideoSAP is innovating with customers around the world, disrupting industries, and saving lives with the Internet of Things. This video showcases three IoT collaborations in three locations and three industries. Learn how the IoT is digitally transforming mining in Russia, transportation in Japan, and wind power in the arctic circle.

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The opportunities enabled by the Internet of Things are as transformational as they are endless. No matter your IoT vision, SAP Leonardo provides an open, flexible path to digital innovation. Find out how we can help you quickly build IoT solutions that are specific to your business need, with greater ease and precision and at a predictable price.

Take the Fast Track with SAP Leonardo IoT Accelerator Packages: Three Steps to Delivering Outcomes

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Continued

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View all IoT consulting services from SAP >

SAP Leonardo IoT accelerators are available for the following cloud applications and products:

SAP Predictive Maintenance and Service

SAP Asset Intelligence Network

SAP Connected Goods

SAP Global Track and Trace

SAP Distributed Manufacturing

SAP Vehicle Insights

SAP Digital Manufacturing Insights

Asset Management

SAP Leonardo IoT Foundation

SAP Leonardo IoT Foundation and SAP Edge Services

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Read the paper >

Excelling at the Edge: Achieving Business Outcomes in a Connected WorldSAP White PaperDiscover the value intelligent edge processing can bring to your business. Learn how connectivity provided by the Internet of Things among people, technology, and things represents an unparalleled shift in technology. Explore how to use presence, performance, power, and protection as competitive differentiators.

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A Forrester Consulting Thought Leadership PaperReview how enterprises are drawing on the IoT so it fits into broader digital transformation initiatives and using insights gained to realize the benefits the IoT can deliver. See how combining IoT-enabled solutions and Big Data opportunities can generate real-time insights to transform customer relationships and realize competitive advantages.

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Read the paper >

Immediate Insights from the IoT Propel Outcome-Driven Business Transformation

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A Report from the Economist Intelligence UnitConsider why, although companies acknowledge the significance of hyperconnectivity – interconnectedness that started with the Internet, was extended by mobile technology, and is continuing with the Internet of Things – they must address continual growing needs through restructuring and leadership. Hyperconnected economies call for hyperconnected leaders.

Read the report >

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Hyperconnected Organizations: How Businesses Are Adapting to the Hyperconnected Age

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SAP Community Blog | By Lisa TintiWith connected coolers, enterprises can start to reimagine their business in a connected world and explore the IoT possibilities. Leveraging business data via sensor-enabled devices, enterprises now have the capability to remotely manage, monitor, and control high volumes of con-nected devices, including coolers, freezers, vending machines, and coffee makers.

IoT Coolness: The Cool Factor of Connected Coolers

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SAP Community Blog | By Elvira WallisWith emerging IoT technology, smart vending innovation is experiencing a technological shift for enterprises and consumers. Consumer interaction data, combined with mobile and enterprise back-end integration, can enable smart vending to offer real-time up-sell and cross-sell promotions to personalize the user experi-ence and promote brand loyalty.

Quench Your Thirst for Innovation with Smart Vending Machines

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SAP News Center Blog | By Judith Magyar

The world’s northernmost wind farm finds its Internet of Things soul mates in SAP and Fedem Technology. “We are always mindful about the weather,” says Richard Wasell, chief engineer at Arctic Wind, a remote wind farm in Havoysund, Norway. Winds can howl by at 100 miles per hour there, and it’s not unusual for tempera-tures to plunge 25 degrees below zero. “We always have a backup plan for major maintenance operations.”

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Solving Arctic Challenges at the World’s Northernmost Wind Farm

Read the blog >

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SAP News Center Blog | By Andreas Schmitz

Austrian hygiene company Hagleitner equips the restrooms of fast-food restaurants, hospital operating theaters, and cruise ship bathrooms with sensors to optimize resource planning. To handle the immense volumes of data that result, Hagleitner uses a central platform based on SAP HANA.

The Digital Restroom: Big Data’s New Frontier

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Designed with an emphasis on flexibility, scalability, and ease of use, SAP Leonardo IoT helps you connect assets, products, machines, fleets, and every other thing to generate valuable insights from large amounts of data. You can run business logic at the edge of the network, incorpo-rate advanced capabilities such as machine learning into your IoT deployments, and integrate with new or existing business processes across industry scenarios and to the digital core. The goal is to help you get your IoT project off the ground and deployed in weeks rather than months using proven, standardized technology – with the ability to customize your deployment to meet your innovation objectives.

Benefit from SAP Leonardo IoT Capabilities

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New business models and revenueAutomatic product replenishment? Subscription services? Apps? The IoT is disrupting traditional business models and creating massive opportuni-ties for companies to create new services based on real-time sensor data and information.

Benefits of the Internet of Things

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Workforce productivity Wearables and other IoT-enabled devices are boosting workforce productivity and job satisfaction in many verticals. The technology is helping employees improve decision-making, automate routine tasks, fast-track communication, and more.

Continued

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Operational efficiencyOne of the biggest benefits of the IoT is the efficiency it can offer. Many companies are using it to automate business and manufacturing processes, remotely monitor and control operations, optimize supply chains, and conserve resources.

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Enhanced customer experiences From integrating customer care with actual product performance and usage to delivering highly personalized products and services, the IoT offers many ways to create more compelling customer experiences across digital and physical worlds.

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Expand Your Knowledge with Free IoT Courses How the IoT will change societyIn this course, IoT experts explore how the IoT and smart services will change society. You’ll also review key IoT technologies and the challenges and opportunities that lie ahead.

Part 1: “Imagine IoT”This IoT 101 course covers the fundamentals, including how the IoT works and how it’s changing the way we live. You’ll also explore IoT use cases and create your own prototype with easy-to-use tools.

Part 2: “Touch IoT”Get more hands-on experience with the IoT. Try out SAP Connected Goods software, which connects to and monitors sensor-equipped products, and participate in a prototype challenge.

Learn more >

Learn more >

Learn more >

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SAP Customer Testimonial Video Estimates for the number of ramen restaurants in Tokyo range from 6,000 to 10,000. There seems to be at least one ramen shop (as they are referred to locally) on every block. Even the ubiquitous conve-nience stores have whole aisles dedicated to different varieties of instant ramen. SAP Leonardo is helping Ohtake innovate its business models and find new opportunities.

ABeam Consulting (Ohtake)

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SAP Business Transformation StudyAs customers shift from owning cars to sharing mobility services, AMAG Group AG – one of the largest Swiss vehicle importers and dealers – sought to expand its business beyond importing, selling, and leasing cars. Read how AMAG implemented the SAP Vehicle Insights application and is now able to accelerate the adoption of Internet of Things innova-tion. The strategic investment in its mobility business through scalable cloud solutions from SAP has helped AMAG lower total cost of ownership.

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AMAG

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Automotive Resources International (ARI)SAP Customer Video and SAP Business Transformation StudyLearn how ARI, a global fleet management company, uses IoT technology, telematics, and predictive analytics to let customers track and report on every detail of vehicle fleet operations. Discover how SAP HANA and SAP Leonardo are keeping ARI’s customers ahead of their needs in the digital age.

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Bechtle Logistik & Service GmbHSAP Customer Testimonial VideoHear from Mr. Kratz, head of logistics at Bechtle, how SAP helped Bechtle to turn its vision of picking using smart glasses into reality. The new SAP AR Warehouse Picker mobile app is based on the SAP Extended Warehouse Management application and enables companies to perform hands-free picking with smart glasses.

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SAP Customer Testimonial VideoSee how Austria based BRP-Rotax is powering the ultimate ride. In its Vision 2020, BRP-Rotax set the stage for an integrated software solution that enables it to produce individualized products for powertrains. It chose the SAP Manufacturing Execution application for planning a smooth production in real time.

BRP-Rotax GmbH & Co. KG

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SAP Business Transformation Study Find out how this major Australian mining company put in place a moni-toring system for its considerable number of movable assets with the SAP Vehicle Insights application and the SAP Analytics Cloud solution. Review how the SAP Innovative Business Solutions organization helped it establish real-time tracking for greater asset utilization.

CITIC Pacific Mining

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SAP Customer Video and SAP Business Transformation StudyAntibes, the famous Mediterranean resort on the French Riviera, is not only known for its beauty, but it is also a smart and innovative city. Using SAP Leonardo Internet of Things capabilities, the City of Antibes controls its water management system and hopes to more effectively monitor local video cameras to keep the public safe.

City of Antibes

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SAP Customer Testimonial VideoThe City Government of Buenos Aires (GCBA) works hard to maintain a safe, clean, and inclusive urban environment. A major transformation began in 2008 when the GCBA decided to invest in SAP solutions to address issues in operations and maintenance of public spaces. Now, with the help of innovative SAP technology, the GCBA’s digital trans-formation has enhanced both internal and external processes to improve the city and the lives of its citizens.

City of Buenos Aires

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dormakaba GroupSAP Business Transformation StudyRead how dormakaba Group collaborated with the Partner Innovation Lifecycle Services team at SAP to learn more about digital business. Learn how this helped dormakaba not only successfully develop a global IoT integration solution but also build a strong network for exchanging ideas and co-innovating with SAP.

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Hertz Global HoldingsSAP Customer Testimonial VideoSAP demonstrated new technology to make life easier for drivers and rental car users through Internet of Things (IoT) collaboration with Hertz and Nokia. The SAP Vehicles Network solution creates an intelligent, automated experience – from car rental to parking and fueling location and payment, to integrated navigation and expense management for business travelers.

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HOERBIGER Holding AGSAP Customer Reference SlideLearn how HOERBIGER leveraged SAP Leonardo Internet of Things capabilities using SAP Cloud Platform to connect to its wellhead compression units. It now has im-proved visualization, unit access and availability, service, and data insights for better decision-making.

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ifm electronic gmbhSAP Customer Testimonial VideoTogether with SAP and SAP Leonardo capabilities, the ifm Group is implementing the first Industry 4.0 cloud product in the “Remote Service Network” area. The video describes how, in the future, mechanical engineering can easily optimize its production processes by remote maintenance and spare parts management.

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KAESER KOMPRESSORENSAP Customer Testimonial VideoHear from Mr. Lameter, the CIO of KAESER KOMPRESSOREN, one of the world’s largest suppliers of air systems, how SAP HANA enables KAESER to offer world-class customer service with an innovative, custom, predictive-maintenance solution to monitor compressed air stations in real time as well as to simplify its IT landscape by migrating its SAP Business Suite applications to the SAP HANA business data platform.

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Komatsu Ltd.SAP Customer Testimonial VideoThe IoT helps a global construction company proactively navigate a massive skilled-labor shortage. Komatsu is tackling Japan’s labor prob-lem with an application based on SAP Leonardo called LANDLOG. It combines data from machinery, people, and terrain to result in a 3D view – for real-time decision-making.

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Kore.ai Inc.SAP Customer Video and SAP Business Transformation StudySee how Kore.ai uses SAP Cloud Platform to humanize the Internet of Things by interpreting everyday data to derive action items for getting things done. Whether reducing environmental waste, safeguarding the health of miners, or preventing disasters, Kore.ai’s bots and sensors are making a difference around the world.

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MAPALSAP Customer Video and SAP Business Transformation StudyA midsize family business, MAPAL has been a leading provider of precision tools for decades. To build on its history of innovation, quality, and cost-efficiency, MAPAL turned to SAP Cloud Platform to enable fast, agile application development and beautiful, intuitive native iOS apps that harness the power of the Internet of Things.

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Mojio IncSAP Customer Testimonial VideoSAP and Mojio take the guesswork out of parking, enabling drivers to plan and reserve a parking spot based on calendar events or search. A “tap” inside Mojio’s app toggles between personal and business, allowing for automated expense reporting to SAP Concur® solutions. Together, Mojio and SAP plan to bring automated parking and fueling services to a growing base of connected drivers around the world.

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SAP Customer Testimonial VideoNTT is working with SAP to support its vision and goals by forming a global partnership with joint go-to-market offerings based on SAP HANA, as well as co-innovating in the IoT for transportation safety. Digital transformation with SAP will help maximize synergy across the whole group.

NTT DATA Corporation

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Siemens AGSAP Customer Testimonial VideoHear how the new offering of the Siemens Digital Factory that is built on SAP Cloud Platform, MindSphere – Siemens Cloud for Industry, is bridging the gap between operations and IT. Data collected from indus-trial machines can be directly used to inform business processes, such as predictive maintenance and product development, resulting in lower costs and better products.

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SK Solutions Pvt. Ltd.SAP Customer Testimonial VideoSK Solutions puts sensors on construction cranes for an Internet of Things safety solution. See how SAP HANA streams 3D images from cranes to a dashboard, so managers can quickly make decisions to prevent collisions. As a result, SAP HANA helped the company go seven years with zero construction accidents or injuries.

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Stara S/A Indústria de Implementos AgrícolasSAP Customer Video and SAP Business Transformation StudyStara, the largest Brazilian manufacturer of agricultural machinery, digitalized the farming experience by analyzing sensor data from its land machinery, weather and soil readings, and drones. Now the company can connect farmers with the global value chain, allowing real-time monitoring of the amount of seed planted and volume of fertilizers used.

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Utopia Global Inc.SAP Business Transformation StudyDiscover how Utopia offers its asset master data library through SAP Asset Intelligence Network and provides solution extensions for the SAP Master Data Governance application and SAP Enterprise Asset Management solution. Customers use them to optimize plant and as-set maintenance, improve productivity, and manage asset master data.

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