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Big Data Analytics Drive Data to Decision Timo Elliott, SAP, February 2013 Publi c

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Keynote Presentation from the SAP Analytics Innovation Tour of Asia and Australia / New Zealand. More information here: http://timoelliott.com/blog/2013/02/innovative-analytics-in-asia-and-anz.html

TRANSCRIPT

Page 1: SAP Analytics Innovation Asia ANZ Tour

Big Data AnalyticsDrive Data to DecisionTimo Elliott, SAP, February 2013 Public

Page 2: SAP Analytics Innovation Asia ANZ Tour

© 2013 SAP AG. All rights reserved. 2

2

TODAY’S PRINCIPAL BUSINESS METRICS

ARE OVER A CENTURY OLD

• Financial statements• Balance sheets• Net income

Page 3: SAP Analytics Innovation Asia ANZ Tour

© 2013 SAP AG. All rights reserved. 3

SOME PEOPLE WOULD

EASILY RECOGNIZE THEM

Page 4: SAP Analytics Innovation Asia ANZ Tour

© 2013 SAP AG. All rights reserved. 4

TRADITIONAL FINANCIAL METRICS

ARE BACKWARD-LOOKING

MostEstablishedKPIs too

Page 5: SAP Analytics Innovation Asia ANZ Tour

© 2013 SAP AG. All rights reserved. 5

WHEN WE REALLY NEED

TO BE LOOKING FORWARD

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© 2013 SAP AG. All rights reserved. 6

Mobile

CRM Data

Planning

Opportunities

Transactions

CustomerSales Order

Things

Instant Messages

Demand

Inventory

Big Data

BUT TYPES AND VOLUMES OF DATA

HAVE GROWNRADICALLY

Sales Order

Things

MobileDemand

Big Data

CRM Data

CustomerPlanning Transactions

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© 2013 SAP AG. All rights reserved. 7

1.8

TODAY WE MEASURE AVAILABLE DATA IN

ZETTABYTES

90% OF THE DATA IN THE WORLD TODAY

has been created in the last two years alone

IN 2011, THE AMOUNTOF DATA SURPASSED

ZETTABYTES

1.8 ZETTABYTES

BILLION 32 GB iPads

57.5= =$34.4 TRILLION =

COMBINED GDP OF:

• US• Japan• China• Germany

• France• UK• Italy

**IDC Digital Universe Study Extracting Value from Chaos

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© 2013 SAP AG. All rights reserved. 8

BIG DATA DE-HYPED

“Big data” is high-volume, -velocity, and -variety information assets that demand cost-effective, innovative forms of information processing for enhanced insight and decision making.

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© 2013 SAP AG. All rights reserved. 9

Page 10: SAP Analytics Innovation Asia ANZ Tour

Brand SentimentHigher NPS

:-)Predictive Maintenance

Less Downtime

Network OptimizationLower Cost

Fraud DetectionLower Risk

Propensity to ChurnGreater Retention

Product RecommendationMore Sales

Risk Mitigation, Real-timeRetain Market Value

360O Customer ViewLoyal Customers

Asset TrackingIncrease Productivity

Personalized CareLoyal Customers

Real-time Demand/Supply ForecastMore Efficient

Insider ThreatsGreater Security

WHAT IF YOU COULD TURN NEW SIGNALSINTO BUSINESS VALUE?

Brand SentimentHigher NPS

:-)Predictive Maintenance

Less Downtime Network Optimization

Lower Cost

Propensity to ChurnGreater Retention

Real-time Demand/Supply ForecastMore Efficient

360O Customer ViewLoyal Customers

WHAT IF YOU COULD TURN NEW SIGNALSINTO BUSINESS VALUE?

Asset TrackingIncrease Productivity

Personalized CareLoyal Customers

Product Recommendation

More Sales

Risk Mitigation, Real-timeRetain Market Value

Insider ThreatsGreater Security

Fraud DetectionLower Risk

Page 11: SAP Analytics Innovation Asia ANZ Tour

© 2013 SAP AG. All rights reserved. 11

Page 12: SAP Analytics Innovation Asia ANZ Tour

© 2013 SAP AG. All rights reserved. 14

© timoelliott.com

“When you two have finished arguing your opinions, I actually have data!”

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© 2013 SAP AG. All rights reserved. 15

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© 2013 SAP AG. All rights reserved. 16

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McLaren Demo

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© 2013 SAP AG. All rights reserved. 18

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© 2013 SAP AG. All rights reserved. 21Public

ANALYTICS

OPERATIONS

Faster Smarter Simpler

“By 2016 in-memory column-store DBMS using storage-class memory will replace 25% of traditional DW and OLTP systems” -- Gartner

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© 2013 SAP AG. All rights reserved. 22

FASTER

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© 2013 SAP AG. All rights reserved. 23

SMARTER

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© 2013 SAP AG. All rights reserved. 24

Expected IT Benefits of In-Memory Technology

Source: IDC SAP HANA Market Assessment Survey, 2011

SIMPLER

Page 21: SAP Analytics Innovation Asia ANZ Tour

© 2013 SAP AG. All rights reserved. 25Public

Real-Time Data Platform

SAP Real-Time Data PlatformExtreme Data Management Capabilities to

transact | move | store | process | analyze | deliver

ERPCustom

AppsPlanning Analytics

BigData

EDWEDWEDW/DM

Cloud SCMMobile

Information Governance

Page 22: SAP Analytics Innovation Asia ANZ Tour

© 2013 SAP AG. All rights reserved. 26

DATA QUALTY

Page 23: SAP Analytics Innovation Asia ANZ Tour

© 2013 SAP AG. All rights reserved. 27

Applications for Data Stewards

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© 2013 SAP AG. All rights reserved. 28Public

A Platform for Everyone

Free developer licenses, easy access to HANA in the Cloud

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© 2013 SAP AG. All rights reserved. 29

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© 2013 SAP AG. All rights reserved. 31Public

THE NEW INFORMATION CONSUMER…

Responsive

EngagingAccessible

75%by 2020

10%today

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© 2013 SAP AG. All rights reserved. 32Public

Plan

Act

Past

FutureStructured

Unstructured

BREAKING DOWN BARRIERS

“New Reality: In-memory computing is ripping up the rules”- Gartner

Page 29: SAP Analytics Innovation Asia ANZ Tour

© 2013 SAP AG. All rights reserved. 33Public

AGILITY ENTERPRISE

SocialAnalytics MobileBig Data Cloud

POWER

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© 2013 SAP AG. All rights reserved. 34

INNOVATION

SAP VISUAL INTELLIGENCE

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© 2013 SAP AG. All rights reserved. 35

“SAP is a newcomer to big data predictive analytics but is a Leader due to a strong architecture and strategy.” Forrester

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© 2013 SAP AG. All rights reserved. 36

MOBILE INTELLIGENCE

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© 2013 SAP AG. All rights reserved. 37

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© 2013 SAP AG. All rights reserved. 39Public

Business Solutions

Retail

High Tech

Oil & Gas

Consumer Products

Telco

Etc.

Analysis

Action

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© 2013 SAP AG. All rights reserved. 40

Store operations

Omni-channel experience

Customized promotions

Optimized inventory

Intelligent Retail

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© 2013 SAP AG. All rights reserved. 41

CUSTOMER SPOTLIGHT

HSE24• Cross-sell based on the

consumer, not just the product

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© 2013 SAP AG. All rights reserved. 42

CUSTOMER SPOTLIGHT

BURBERRY• Improve customer experience

and loyalty• Become #1 IT-driven fashion

retailer• Personalized Burberry client

iPad app

Page 38: SAP Analytics Innovation Asia ANZ Tour

© 2013 SAP AG. All rights reserved. 43Public

CUSTOMER SPOTLIGHT

BOWERS & WILKINS• Efficient mobile sales force• Global planning and forecasting• Simplicity of accessing data

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© 2013 SAP AG. All rights reserved. 44

INTELLIGENT BANKING

Customer-centric banking

Aggregated risk

Liquidity risk management

Prevent Fraud, Money Laundering

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© 2013 SAP AG. All rights reserved. 45

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© 2013 SAP AG. All rights reserved. 46

Improve patient outcome

Improve doctor/patient relationships

More preventative healthcare

Higher quality of life for patients

INTELLIGENT HEALTHCARE

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© 2013 SAP AG. All rights reserved. 47

INTELLIGENT FINANCE

Real-time performance management

Fast financial close

Efficient payables and receivables

Treasury exposure management

Real-time compliance

Page 43: SAP Analytics Innovation Asia ANZ Tour

© 2013 SAP AG. All rights reserved. 48

SAP SUITE ON HANASOLUTIONS FOR FINANCE

INNOVATION

Performance Management

Financial Close

Treasury Management

Finance Operations

Compliance

POWERED BY SAP HANA

REAL-TIME PERFORMANCE

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© 2013 SAP AG. All rights reserved. 49

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© 2013 SAP AG. All rights reserved. 50

SAP FRAUD MANAGEMENTINNOVATION

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© 2013 SAP AG. All rights reserved. 51

INTELLIGENT CITIES

Citizen safety and security

Smarter city governance

Sustainable cities

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© 2013 SAP AG. All rights reserved. 52

Page 48: SAP Analytics Innovation Asia ANZ Tour

© 2013 SAP AG. All rights reserved. 53

NFL

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© 2013 SAP AG. All rights reserved. 54

NBA.com/stats

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© 2013 SAP AG. All rights reserved. 55

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© 2013 SAP AG. All rights reserved. 56Public

Instantly predict market trends and customer needs

Predict how market price volatility will impact your production plans

See changes in demand or supply across your entire Supply Chain immediately

Monitor and analyze all deviations and quality issues in your production process

Provide exactly the right offers and service levels to every customer

Have a continuously-updated window onto future sales, showing changes in real time

Understand what your customers and potential customers are saying about you, right now

Predict cash flows to manage collections, risk and short-term borrowing in real time

THE POSSIBILITIES ARE ENDLESS…

Design Thinking

Page 52: SAP Analytics Innovation Asia ANZ Tour

DATA TO DECISION

Analytic applications from SAP

Analytic solutions from SAP

Business Intelligence

Databases

Enterprise Performance Management

Governance, Risk, Compliance

Industry Line of Business

In-memoryInformation

managementReal-timedata platform

AnalyzeCapture Engage

Page 53: SAP Analytics Innovation Asia ANZ Tour

© 2013 SAP AG. All rights reserved. 59PublicBuilt by Sanjay Poonen, Copyright SAP, Representative figures based off CIO interviews, showing approximate proportional quantities of IT spending in Analytics

TCO Reductionby Approx 60%

Traditional Stack

SAP HANA Insights

Relational DB

ETL

BI tools

Predictive

DBA and IT Costs

Analytic DB

DBA and IT Costs

BI Suite

HANA Enterprise

Predictive

SAP HANA Insights

Introducing SAP HANA Insights

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© 2013 SAP AG. All rights reserved. 60

Teamwork

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© 2013 SAP AG. All rights reserved. 61Public

IT’S TIME FOR ANALYTICS LIKE NEVER BEFORE

Page 56: SAP Analytics Innovation Asia ANZ Tour

Thank you

Timo Elliott, SAP

Email: [email protected]: @timoelliottBlog: timoelliott.com