san francisco bay area rapid transit district · 2016-04-19 · san francisco bay area rapid...
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FISCAL YEAR
2017 RESOURCE MANUAL March 31, 2016
San Francisco Bay Area Rapid Transit District
INDEX Page
FY17 Preliminary Budget MemoMessage From the General Manager 1Preliminary Budget Detail 3
Organization Chart Definitions 36District Organization Chart 37
Organization ChartsDepartment Goals & Objectives
01 General Manager 38System Safety 41Civil Rights 45Office of the Chief Information Officer 53
02 General Counsel (Legal) 5703 Controller-Treasurer (Finance) 6004 District Secretary 7206 External Affairs 75
Marketing & Research 76Communications 79Government and Community Relations 85Customer Services 91Grant Development and Reporting 95
07 Police 9708 Operations 100
Maintenance and Engineering 101Rolling Stock and Shops 103Operations Planning 107Transportation and System Service 109eBART/BART-to-OAK 113
10 Planning, Development & Construction 11911 Administration & Budget 129
Procurement 130Customer Access 133Budget 138Financial Planning 141Internal Audit 145
14 Capitol Corridor 14817 Independent Police Auditor 15418 Employee Relations 157
Human Resources 158Labor Relations 164
Operations Historical Performance Trends 166
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FISCAL YEAR
2017 PRELIMINARY BUDGET MEMO March 31, 2016
San Francisco Bay Area Rapid Transit District
Contents1. Overview ........................................................................................................................................................... 3
Silicon Valley Berryessa Extension ........................................................................................................................ 3
FY17 Preliminary Budget ....................................................................................................................................... 3
2. Rail Service Plan ................................................................................................................................................ 4
Capacity Improvements ........................................................................................................................................ 4
New Rail Cars ......................................................................................................................................................... 4
3. FY17 Preliminary Budget Income Statement .................................................................................................... 6
4. Operating Sources ............................................................................................................................................. 7
Operating Revenue ............................................................................................................................................... 7
Ridership and Passenger Revenue .................................................................................................................... 7
Parking Fee Revenue ....................................................................................................................................... 10
Other Operating Revenue ............................................................................................................................... 10
Tax and Financial Assistance ................................................................................................................................ 11
Sales Tax Revenue ........................................................................................................................................... 11
Property Tax Revenue ..................................................................................................................................... 12
State Transit Assistance .................................................................................................................................. 12
Low Carbon Transit Operations Program ........................................................................................................ 12
Other Assistance ............................................................................................................................................. 13
5307 Funds (Rail Car Fund Swap from MTC) ........................................................................................................ 13
5. Operating Uses ................................................................................................................................................ 14
Labor: Wages and Benefits .................................................................................................................................. 14
PERS Pension ....................................................................................................................................................... 16
PEPRA .............................................................................................................................................................. 16
Other Pension Benefits ....................................................................................................................................... 18
Active Employee Medical Insurance ................................................................................................................... 18
Retiree Medical ................................................................................................................................................... 19
Workers Compensation....................................................................................................................................... 19
Traction & Station Power .................................................................................................................................... 20
Purchased Transportation ................................................................................................................................... 20
Paratransit ....................................................................................................................................................... 20
San Francisco Municipal Transportation Agency/AC Transit Feeder Agreements ......................................... 21
Late Night Bus Service ..................................................................................................................................... 21
BART‐to‐OAK ................................................................................................................................................... 21
Other Non‐Labor ................................................................................................................................................. 21
Debt Service ........................................................................................................................................................ 22
Operating Allocations to Capital Projects ........................................................................................................... 22
6. Capital Sources and Uses ................................................................................................................................ 24
System Reinvestment .......................................................................................................................................... 25
Service and Capacity Enhancement .................................................................................................................... 25
System Expansion ................................................................................................................................................ 26
Safety and Security .............................................................................................................................................. 26
Earthquake Safety ............................................................................................................................................... 26
Reimbursable/Other ........................................................................................................................................... 26
Capital Funding .................................................................................................................................................... 26
General Obligation Bond ................................................................................................................................. 27
7. Initiatives ......................................................................................................................................................... 28
FY17 Proposed Initiatives..................................................................................................................................... 28
FY17 Cost Neutral Initiatives ................................................................................................................................ 29
FY17 Proposed Stations & Access Initiatives ........................................................................................................ 30
FY17 Proposed Initiatives Not Recommended for Funding .............................................................................. 32
Fare Modification for Future Consideration ‐ Youth Discount Extension ......................................................... 34
8. FY17 Budget Board Review Schedule .............................................................................................................. 35
SAN FRANCISCO BAY AREA RAPID TRANSIT DISTRICT MEMORANDUM
TO: Board of Directors DATE: March 31, 2016
FROM: General Manager SUBJECT: Fiscal Year 2017 Preliminary Budget The Fiscal Year 2017 (FY17) Preliminary Budget supports the District’s continued efforts to reinvest in the system, welcomes the first of at least 775 new rail cars and opens the Warm Springs/South Fremont station. However, limited funds are available for additional new programs as revenues are constrained due to a projected slowdown in ridership growth and sales tax income, which together account for 86% of BART’s revenue sources. BART ridership and regional employment have always been closely connected. The Bay Area continues to add jobs, but at a slower rate than in recent years as the counties that BART serves have recovered in terms of employment from the last recession. BART’s Transbay trips are growing at a healthy 5% rate, however, trips made within the East Bay and West Bay are flat and weekend trips systemwide have declined from the prior year. Thus, the FY17 budget for weekday trips projects a moderate 2.3% increase, slightly lower than the 2.9% growth expected in FY16, and far less than the 6% growth seen in FY15. BART continues investment in our aging infrastructure in FY17, at a level of self-help that is among the highest for a transit operator in the nation. Over the past five years, BART has reinvested over $500 million of operating funds into critical projects such as new rail cars and station renovation. The FY17 Capital Budget also prioritizes reinvestment, with 67% of the $876M budget programmed to system reinvestment projects. In FY17, approximately $140 million in operating funds are planned for allocation to capital reinvestment. This includes $45 million to the Rail Car Replacement Program, an annual increment that the District has been setting aside as part of our contribution to the purchase of new rail cars. The District has awarded contracts to purchase 775 new vehicles, and is seeking funding to purchase an additional 306 vehicles. BART has just received the first new rail car and will receive more in the near future. The FY17 budget includes a full year of the inflation-based fare increase that took effect in January 2016. This increase, combined with the January 2014 increase, is estimated to generate approximately $35 million for FY17, all of which are dedicated by Board policy to help fund BART’s “Big 3” capital projects—new rail cars, the Hayward Maintenance Complex, and a modernized train control system. Consistent with Board adopted policy, incremental revenues from demand-based parking fee increases are dedicated to station upgrades and station access improvements designed to improve the customer experience. The proposed budget includes an additional $6.5 million of station-related capital and operating initiatives. Programs to increase bicycle parking, provide crowd control at busy downtown San Francisco stations, design and implement a station wayfinding program, hire additional Community Service Officers, provide local match to
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leverage external funds for Concord Station improvements, and other important initiatives are outlined in this budget. We believe that these proposals will help to make our stations safer and easier to access, and create a more inviting station environment. In FY17, BART plans to open the Warm Springs/South Fremont Station and is preparing to open two new extensions in FY18, the Silicon Valley Berryessa Project (SVBX) to Santa Clara County and the eBART Project to eastern Contra Costa County. The SVBX project, outside of the BART District, is funded entirely by the Santa Clara Valley Transportation Authority (VTA). With Board policy dedicating increases in fares and parking fees to specific projects and programs, ongoing operations are dependent primarily on revenue growth. In years like FY17, with revenue growth slowing and the District facing ridership capacity constraints, this presents a budgetary challenge. The ongoing cost increases in the base budget requires the use of most of the FY17 revenue increase, and there is minimal funding available for new budget initiatives as compared to recent years. While we look forward to welcoming the first of BART’s new rail cars, our financial projections indicate considerable financial challenges in the upcoming years. Given the region’s dependence on BART, it remains imperative that we continue to be a good steward of public funds and make the allocations and investments outlined in this budget to provide the quality service our customers deserve and expect. I look forward to working with you in the coming months to finalize the FY17 budget.
______________________________ Grace Crunican
cc: Board Appointed Officers Deputy General Manager Executive Staff
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1. Overview The FY17 Preliminary Budget continues to support BART’s commitment to deliver safe, reliable service by rebuilding BART’s aging infrastructure. The following sections summarize the FY17 Preliminary Budget’s focus areas to help achieve this goal. New initiatives proposed for FY17 are described in Section 7. Development of the FY17 Preliminary Budget has been informed by the FY15-FY24 Short-Range Transit Plan/Capital Improvement Program (SRTP/CIP) approved by the Board in 2015, which showed large annual operating deficits and $4.8 billion of unfunded capital needs over the ten-year forecast period. This provides context for considering the long-term financial and operational impacts of FY17 spending decisions and drove the decision to place a General Obligation bond measure on the November 2016 ballot. The sizable future shortfalls mean that ongoing expenses need to be carefully controlled and revenues enhanced to help meet current and future capital commitments and address high-risk needs. In FY17, BART will also commence service to the Warm Springs/South Fremont community, with the single-station, 5.4 mile extension opening for revenue service upon completion of ongoing testing. This will enable a seamless connection to Santa Clara County via the Silicon Valley Berryessa Extension. Work continues on the two-station eBART rail project, which will provide a key linkage to eastern Contra Costa County. The FY17 budget funds 46 new capital positions for eBART pre-revenue service training and testing, described under Operating Allocations to Capital in Section 5. Silicon Valley Berryessa Extension The two station, ten-mile Silicon Valley Berryessa Extension (SVBX) Project into Santa Clara County will connect to the Warm Springs/South Fremont Station in southern Alameda County and is expected to open in 2017 (FY18). Construction of the project is managed by the Santa Clara Valley Transportation Authority (VTA), in cooperation with BART. VTA is funding all construction costs of the project and will reimburse BART for all costs associated with rail service, including operations, maintenance, core system impacts, and funding of a capital reserve account for future capital reinvestment expenses. The project will have no financial impact on BART. In preparation for revenue service in FY18, BART will add positions and certain non-labor expenses to the FY17 budget to support training and pre-revenue efforts. These additions will be reflected as VTA-funded positions in the final FY17 budget and are not shown in the Preliminary Budget. FY17 Preliminary Budget The following sections start with a discussion of rail service plans, followed by the FY17 Preliminary Budget Income Statement. Operating and capital sources and uses are shown together in a combined Income Statement in order to present an accurate picture of BART’s financial situation. This is followed by descriptions of operating and capital sources and expenses. The final section is a summary of the limited initiatives proposed for FY17. BART Board rules require that the Board of Directors receive the Preliminary Budget document each year by April 1. During April and May, staff will give a series of informational presentations on the budget at regularly scheduled Board meetings. Board rules require adoption of the upcoming annual budget by June 30.
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2. Rail Service Plan In the first quarter of FY16, BART implemented a new service plan focused on increasing core capacity during the morning commute. Part of the capacity increase came from schedule changes that shifted additional service to the most congested segments of the system. Additional relief came from strategic investment in rail car maintenance, including funding additional shifts at maintenance facilities. This allowed for quicker turnaround of vehicles and made more cars available for the lengthening of select peak trains. The combined impact of these changes increased peak capacity by almost 7% during the morning commute. In November 2015, the service plan was revised to bring two additional morning trains to North Concord Station. The opening of the Warm Springs Extension in FY17 will necessitate minor schedule changes to provide service to the Warm Springs/South Fremont Station while maintaining existing service levels on the line. Initially, this extension will be served by the Green Line, which currently operates from Fremont to Daly City, on weekdays until 7 p.m. and the Orange Line, which operates from Fremont to Richmond, from 7 p.m. until the end of revenue service. Saturday and Sunday service will be provided solely by the Orange Line. To maintain the existing 15-minute headway on the line, one additional train will need to be added to the schedule. As new vehicles start becoming available for revenue service in FY17, BART will identify opportunities to lengthen trains with the goal of eventually running ten-car trains on all Transbay routes in the coming years.
Capacity Improvements Faced with no additional car reserves to rely upon, BART looked to innovative solutions to increase capacity. In FY16, BART rolled out a pilot program to evaluate three different seating configurations on 20 test cars each. These configurations are intended to provide additional carrying capacity on already crowded commute trains and have the added benefit of encouraging passengers to move toward the center of the car. Additional benefits are anticipated with improved passenger boarding and alighting and reduced station dwell times during the busiest times of the day. As part of this pilot, feedback is being solicited from riders so BART can better understand the preferences of riders and how to better address their needs. New Rail Cars In March FY16, BART’s first Fleet of the Future prototype arrived for the testing and approval process. When this process is completed, full rail car production, delivery, and testing will begin.
Rail Service Requirements FY16 FY17
Peak Cars 540 562
Ready Spares and Yard Logistics 39 39
Total Peak Vehicles 579 601
Total Cars 669 679
Total Fleet Availability 87% 89%
Peak Trains 61 62
Total Car Hours (mil) 2.39 2.45
Total Car Miles (mil) 72.4 74.2
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BART has developed a strategy for maximizing the benefit of these new cars as they start becoming available in FY17. Because the new cars and the existing rail cars cannot be combined on the same train, ten-car trains will be incorporated into the schedule when at least ten new rail cars are available for revenue service. At this point, the new train will replace a train currently in service, with the cars from the existing train then allocated to other peak trains, likely on the Red (Richmond to Daly City) or Green lines that currently operate trains with less than the ten-car maximum. This will provide much needed capacity relief to BART’s customers during the busiest ridership periods.
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3. FY17 Preliminary Budget Income Statement
FY16 FY17
($millions) Adopted Preliminary $ %
Rail Passenger Revenue 480.8$ 510.0$ 29.1$ 6%
ADA Passenger Revenue 0.9 0.9 0.0 1%
Parking Revenue 30.9 33.5 2.5 8%
Other Operating Revenue 26.7 27.5 0.8 3%
Sub‐Total Operating Revenue 539.3 571.8 32.5 6%
Sales Tax Proceeds 244.6 249.2 4.6 2%
Property Tax Proceeds 34.7 38.6 3.9 11%
State Transit Assistance 16.5 14.0 (2.5) ‐15%
Low Carbon Transit Operations Program 6.3 7.0 0.7 11%
Measure B / Other 6.2 6.4 0.2 3%
Sub‐Total Financial Assistance & Allocations 308.4 315.2 6.8 2%
OPERATING SOURCES SUB‐TOTAL 847.7 887.0 39.3 5%
Federal 5307 Grant ‐ MTC Rail Car Fund Swap 52.7 47.1 (5.6) ‐11%
CAPITAL SOURCES 664.8 876.3 211.5 32%
TOTAL OPERATING & CAPITAL SOURCES 1,565.2 1,810.5 245.3 16%
USES
Labor 468.7 500.8 32.1 7%
OPEB Unfunded Liability 2.5 2.4 (0.0) ‐2%
ADA Paratransit 13.6 14.2 0.6 5%
Purchased Transportation 13.1 13.8 0.7 5%
Power 40.3 41.0 0.7 2%
Other Non‐Labor 117.9 120.5 2.6 2%
Sub‐Total Operating Expense 656.1 692.7 36.6 6%
Extraordinary Exp. ‐ MTC Rail Car Fund Swap 52.7 47.1 (5.6) ‐11%
Debt Service 50.3 52.7 2.4 5%
Allocation ‐ Capital Rehabilitation 52.4 43.5 (9.0) ‐17%
Allocation ‐ Rail Car Sinking Fund 45.0 45.0 0.0 0%
Allocation ‐ Priority Capital Programs 27.0 35.4 8.4 31%
Allocation ‐ Stations & Access Projects 5.5 5.2 (0.3) ‐5%
Allocations ‐ Other 1.6 1.7 0.0 3%
Allocation ‐ Rail Car Proj. f/ SFO Net Result 12.2 13.3 1.0 8%
Sub‐Total Debt Service & Allocations 194.1 196.8 2.7 1%
OPERATING USES TOTAL 850.2 889.5 39.3 5%
NET OPERATING RESULT ‐ ‐ ‐
System Renovation 365.0 584.5 219.4 60%
Safety & Security 49.0 68.0 19.0 39%
Earthquake Safety 33.9 60.6 26.6 79%
Service & Capacity Enhancement 37.9 48.6 10.7 28%
System Expansion 173.5 109.2 (64.3) ‐37%
Reimbursable/Other 5.5 5.5 0.0 0%
CAPITAL USES TOTAL 664.8 876.3 211.5 32%
TOTAL OPERATING AND CAPITAL USES 1,567.7 1,812.9 245.2 16%
OPEB Unfunded Liability (2.5) (2.4) 0.0 ‐2%
NET RESULT, subtotal ‐ ‐
Unfunded Capital Need (480.0) (480.0) ‐
FINAL NET RESULT (480.0) (480.0) ‐
Average Weekday Trips 429,695 445,441 15,746 3.7%
Total Annual Trips (M) 129.4 132.4 2.9 2.3%
Farebox Recovery Ratio 73.4% 73.7% 0.3% 0.4%
Operating Ratio 82.2% 82.5% 0.3% 0.4%
Rail Cost/Passenger Mile (TSP Performance Measure) $0.343 $0.347 0.0 1.1%
Change
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4. Operating Sources BART's operating sources consist of two main categories, Operating Revenue and Tax and Financial Assistance, which are highly dependent on the health of the Bay Area economy including employment, business activity, population and housing growth, and tourism. Traffic congestion and gas prices can also impact BART ridership. BART’s operating sources are also impacted by the State budget and legislative actions.
Operating Revenue
Ridership and Passenger Revenue Based upon actual trends in FY16, ridership is projected to average 435,500 weekday trips by fiscal year-end, slightly over the budget of 429,695. Although this estimate is approximately 2.9% higher than FY15 ridership, the growth rate represents a substantial slowdown from the 6% growth seen in recent years. For FY17, weekday trips are expected to grow by 2.3% to 445,441, with approximately 2,000 weekday exits expected at the new Warm Springs/South Fremont Station. As with other newly opened BART stations, ridership is expected to start low and grow rapidly over the first few years of service. While the continuation of this overall ridership growth trend is encouraging, more in-depth analysis reveals that most of the growth is concentrated in the peak periods and in the highly constrained Transbay corridor. Off-peak trips continue to grow, though at a slower rate, and weekend trips have declined when compared to FY15. As a result of the lower weekend ridership, total annual trips are projected to be on budget at 129.4M in FY16, in contrast with weekday trips, which are projected to be slightly over budget. Both weekday and annual trips are projected to grow 2.3% in FY17 from the FY16 estimate.
FY16 FY17
($millions) Adopted Preliminary $ %
Rail Passenger Revenue 480.8$ 510.0$ 29.1$ 6%
ADA Passenger Revenue 0.9 0.9 0.0 1%
Parking Revenue 30.9 33.5 2.5 8%
Other Operating Revenue 26.7 27.5 0.8 3%
Sub‐Total Operating Revenue 539.3 571.8 32.5 6%
Sales Tax Proceeds 244.6 249.2 4.6 2%
Property Tax Proceeds 34.7 38.6 3.9 11%
State Transit Assistance 16.5 14.0 (2.5) ‐15%
Low Carbon Transit Operations Program 6.3 7.0 0.7 11%
Measure B / Other 6.2 6.4 0.2 3%
Sub‐Total Financial Assistance & Allocations 308.4 315.2 6.8 2%
OPERATING SOURCES SUB‐TOTAL 847.7 887.0 39.3 5%
Federal 5307 Grant ‐ MTC Rail Car Fund Swap 52.7 47.1 (5.6) ‐11%
CAPITAL SOURCES 664.8 876.3 211.5 32%
TOTAL OPERATING & CAPITAL SOURCES 1,565.2 1,810.5 245.3 16%
Change
FY15 Actual
FY16
Adopted
FY16
Estimate
FY17
Preliminary
Average Weekday Trips 423,120 429,695 435,500 445,441
Total Annual Trips (M) 126.0 129.4 129.4 132.4
vs FY15 vs FY15 vs FY16 est
Average Weekday Trip Growth 1.6% 2.9% 2.3%
Total Annual Trip Growth 2.7% 2.7% 2.3%
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Through February of FY16, weekday ridership increased by 2.7% compared to the same period in FY15. Due to the scale and one-time nature of Super Bowl 50 activities, this growth rate excludes the first week of February 2016, when Super Bowl 50-related festivities in downtown San Francisco added over 600,000 trips to the week of ridership. In fact, Super Bowl 50 events led to BART’s highest ever average weekday ridership of more than 446,650 in February. The above graph shows the monthly average weekday ridership in FY16 compared to FY15, with February 2016 adjusted to exclude the one-time impact of Super Bowl 50.
Through February of FY16, average Saturday and Sunday ridership has decreased by 3.2% and 4.2% respectively. Weekend trips fluctuate due to a variety of factors including the number of special events, BART weekend track maintenance closures, weather, gas prices, and whether Bay Area sporting teams are in playoff events. Estimates for FY16 and FY17 weekend ridership, which accounts for just 15% of total annual BART trips, take into account the reduced level of weekend ridership.
As with the average weekday trip data, these growth rates exclude Super Bowl 50 related events, which for a single Saturday in February, resulted in BART’s all-time Saturday record of nearly 420,000 trips.
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Since FY14, the Transbay market began to account for more than 50% of all BART trips. BART’s Transbay market, as a share of all trips, has increased steadily by roughly 1% per year, putting additional pressure on BART’s most constrained corridor. Over the same period, BART’s East and West Bay market share have been declining by half a percent annually. Through the second quarter of FY16, the Transbay market accounts for 53.4% of all trips while the East and West Bay account for 26.2% and 20.4% respectively.
In addition to ridership, rail fare revenue has also grown substantially over the past few years. Beyond expected revenue growth from the increasing number of riders, fare revenue growth has also been fueled by a steady increase in the net average fare paid per rider, above and beyond implemented fare increases. Some of the increase in fare revenue is due to stronger growth in Transbay trips, which have a higher average fare of approximately $4.50, as compared to the systemwide average of $3.75. Increasing Transbay trips and the associated higher fare has helped increase BART’s systemwide average fare. Fare revenue projections for FY17 have been adjusted to include the new, higher systemwide average fare and a full year of the January 2016 fare increase of 3.4%. To help fund the system’s extensive capital needs, the program of small regular inflation-based fare increases was renewed in 2013, with all incremental fare increase revenue dedicated to BART’s "Big 3" capital needs. The fare increase amount is determined by averaging national and local inflation over a
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two-year period and then subtracting 0.5% to account for productivity improvements. Two increases to-date, January 1, 2014 and January 1, 2016, are currently projected to generate $35M in FY17. The next fare increase is planned for January 1, 2018. Overall rail fare revenue for FY17, including the incremental fare increase revenue, is estimated at $510M. Passenger revenue also includes $0.9M for Americans with Disabilities Act (ADA) paratransit fare revenue.
Parking Fee Revenue BART generates revenue from daily and permit parking fees charged at its 33 stations with parking facilities. Under a demand-based approach to pricing parking, daily parking fees are re-evaluated every six months. Costs for permits and fees may either increase or decrease, depending upon whether the facility's utilization is above or below 95% capacity. There is a daily fee maximum of $3 at all stations, with the exception of West Oakland Station, which does not have a cap and is currently at $7. Parking fees have now reached the $3 daily fee limit at 27 of the 33 stations with parking. The FY17 parking revenue budget is $33.5M. Incremental revenue raised from the demand-based parking fee program, first implemented in 2013, is dedicated solely for investments in station access, station rehabilitation, and station modernization. Programs and projects funded by the increased parking revenue consist of both operating and capital efforts, some of which are one-time in nature and others ongoing. Approximately $14.5M of the FY17 parking revenue is generated by the demand-based parking fee program to fund access projects. Approximately $8.0M of the $14.5M is to continue access improvement projects implemented in prior years, such as additional station cleaners and station improvement efforts. The remaining approximately $6.5M will fund new programs in FY17, as described in the Initiatives section.
Other Operating Revenue BART also generates operating revenue from non-passenger sources, the value of which is expected to be $27.5M in FY17. The two largest sources are the Commercial Communications Revenue Program (CCRP) and advertising, budgeted at $10.0M and $9.7M, respectively. Smaller revenue sources include
Passenger Fare Revenue($millions)
Adopted Preliminary Change %
Rail Passenger Revenue $ 453.8 $ 474.6 20.8$ 5%
Incremental Fare Increase Revenue 27.0 35.4 8.4 31%
Subtotal, Rail Fare Revenue 480.8 510.0 29.1 6%
ADA Paratransit Revenues 0.9 0.9 0.0 1%
TOTAL $ 481.7 $ 510.8 $ 29.1 6%
Budget
FY17FY16
Parking Revenue($millions)
Adopted Preliminary Change %
Daily $ 21.2 $ 23.8 2.5$ 12%
Monthly Reserved 7.4 7.8 0.5 6%
Single Day Reserved 1.2 1.3 0.1 11%
Airport/Long Term 0.9 0.6 (0.2) ‐26%
Coliseum Event Parking* 0.2 *
TOTAL $ 30.9 $ 33.5 $ 2.5 8%
* FY17 Coliseum Event Parking included in Other Operating Revenue
Budget
FY16 FY17
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fines and forfeitures, building and ground leases, concessions, and other miscellaneous revenues. The CCRP is now managed by the Office of the Chief Information Officer (OCIO). Although gains in FY16 were substantial, the projected revenue increase did not meet the $5.5M growth expectation to meet the $12.1M budget, and instead are estimated to grow by only $3M due to an inability to meet the resource demands of BART’s clients. In FY16, the OCIO filled two vacant positions in CCRP and the division is now fully staffed. In FY17, the OCIO will work with the Office of General Counsel to implement a more efficient deal processing workflow to expand the District's capacity for revenue generation and process the back-log of pending revenue agreements. The District anticipates that base revenues in CCRP will grow by at least 3.5% in FY17 from the FY16 estimate. Parking citation revenue, noted as fines and forfeitures, is budgeted at $3.3M in FY17, an increase of $1.8M, as a result of additional dedicated parking enforcement officers and also because of higher fines for parking citations, which were approved by the BART Board in early 2016. Building and ground lease revenue is received from leasing vacant parcels and from Special Entrance Agreements at Powell Street Station that provide access from the station to the shopping center entrance. The budget for FY17 is $1.1M.
Tax and Financial Assistance Sales Tax Revenue A dedicated 75% share of a one-half cent sales tax levied in the three BART counties (San Francisco, Alameda and Contra Costa) is BART’s second largest source of revenue after passenger fares. The remaining 25% is split equally between AC Transit and the San Francisco Municipal Transportation Agency (SFMTA). BART’s sales tax base is generally diverse, and data from the State Board of Equalization indicates that the largest economic segments driving BART sales tax include restaurants, retail, and new auto sales, all of which are susceptible to Bay Area economic cycles. Annual sales tax growth for the five years prior to FY16 ranged from 5 to 9%, but a return to a more sustainable, long-term rate was anticipated for FY16, with a budgeted growth of 4.0%. Subsequent to the budget adoption in June 2015, the fourth quarter of FY15 came in substantially under budget, with just 0.1% growth, lowering the results for FY15 and increasing the growth FY16 needed to stay on budget to 4.9%. With three quarters of actual FY16 data, sales tax is $1.7M below budget and has grown just 3.0%. Currently, FY16 is projected to end the year at $241M, which is $3.6M below the adopted budget. Based upon the FY16 results and the slowing growth rate over the past four quarters, FY17 is projected to grow 3.4% to $249.2M. Although sales tax growth has been extremely strong since the end of the recession, most regional economic forecasts anticipate Bay Area sales tax growth to settle
Other Operating Revenue ($millions)
Adopted Preliminary Change %
Telecommunications $ 12.1 $ 10.0 (2.1)$ ‐17%
Advertising 9.2 9.7 0.6 6%
Fines and Forfeitures 1.5 3.3 1.8 121%
Building and Ground Leases 1.1 1.1 0.0 4%
Other 2.9 3.3 0.4 16%
TOTAL $ 26.7 $ 27.5 $ 0.8 3%
FY16 FY17
Budget
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down to a more sustainable growth rate of around 3% to 4% for FY17 and beyond. Property Tax Revenue Property tax revenue is derived from a statutory portion of the 1% ad valorem-based general levy in each of the three BART counties1. This legacy property tax was originally enrolled in 1957 to fund planning and pre-development costs associated with construction the original BART system, and since then was permanently dedicated to fund ongoing operating needs. Since the BART tax is a small, fixed percentage of tax based on assessed property values, it has increased over the years with rising property values. County assessors are responsible for assessing the value of each home, as well as other residential and commercial property on January 1 of each year. That value is used to set the property tax bill that is due in December of that year and April of the following year. Although the actual BART property tax rate varies between the multitude of distinct tax rate areas which exist within each of the three counties, in FY16 BART's share of the 1% averaged approximately $6 per each $100,000 of assessed value. BART FY16 property tax revenue is projected to end at $36.4M ($1.7M, or 4.8% over budget), and FY17 is expected to grow an additional 6% to $38.6M. State Transit Assistance State Transit Assistance (STA) is based upon revenue generated by actual receipts from the sales tax on diesel fuel. In June 2015, BART’s adopted budget for FY16 assumed $16.5M of STA funds, but declining diesel prices prompted the Metropolitan Transportation Commission (MTC) to adopt a revised STA estimate in September 2015, which resulted in a reduced $13M estimate for FY16. The Governor’s proposed FY17 Budget estimates statewide STA at $315M, with $122M directed to the Bay Area. Recently, MTC raised concerns that the state forecast may be too optimistic, as it assumes future increases to the price of diesel fuel. In addition, in 2015 the State Controller’s Office (SCO) implemented substantial changes to the revenue-based portion of the STA program due to a legal challenge from several unnamed transit agencies. The SCO changes have significantly altered the total funding Bay Area operators are eligible to receive. Furthermore, the SCO now allocates STA to a region, not to individual operators. MTC, BART and other STA recipients are in the process of interpreting and understanding these changes. Due to this substantial change in the process, MTC is not able to issue revenue-based STA estimates for FY17 at this time. BART is estimating a slight increase to $14M as a placeholder value for the FY17 Preliminary Budget. If new information is available before adoption of BART’s final FY17 budget, the STA revenue forecast will be revised. Low Carbon Transit Operations Program BART anticipates receiving funding from the Low Carbon Transit Operations Program (LCTOP), one
1 BARThasaseparatetaxlevyforseismicretrofitgeneralobligationbonddebtservice.FortheFY16taxyear,theenrolledrateis$2.60per$100,000ofassessedvalue.
Sales Tax and Property Tax Proceeds
($millions)
FY11 180.8 8.6% 29.5 ‐2.0%
FY12 195.2 8.0% 29.7 0.6%
FY13 208.6 6.8% 31.3 5.3%
FY14 221.1 6.0% 32.5 3.8%
FY15 233.1 5.4% 34.3 5.7%
FY16 Adopted 244.6 4.9% 34.7 1.1%
FY16 Estimate 241.0 3.4% 36.4 6.0%
FY17 Preliminary $ 249.2 3.4% $ 38.6 6.0%
Year
Change
Property
Tax
Actual
Year
ChangeSales Tax
12
of several programs of the Transit, Affordable Housing, and Sustainable Communities Program (Senate Bill 862) established in 2014 by the California Legislature. The LCTOP provides transit agencies with operating and capital assistance for programs to reduce greenhouse gas emissions and improve mobility and prioritizes serving disadvantaged communities. The Governor’s budget initially estimated state-wide LCTOP funds at $100M for FY16, resulting in $6.3M for BART. In September 2015, the state revised its FY16 estimate down to $75M and BART’s share was reduced to $5.6M. In addition, starting in FY16, the state will only pay out 75% of available LCTOP funds and will carry forward 25% for release in each subsequent fiscal year. For FY17, the state is currently estimating $100M of LCTOP funds state-wide. Based upon this increase, and the 25% carry forward, BART is assuming $7.0M in LCTOP funds for FY17. However, the state uses the STA shares to determine the amount of LCTOP an operator should receive. As STA allocations are currently uncertain as described above, BART’s FY17 LCTOP will be revised if new information is available before adoption of the final budget. BART plans to program FY17 LCTOP funds to help offset the $45M annual allocation to the new Rail Car Program. This allocation is separate from the incremental fare increase revenue allocation to the “Big 3” projects. The new rail cars will increase BART’s capacity, with additional riders on transit reducing greenhouse gases. Other Assistance Other Assistance to BART in FY17 includes $0.9M paid by Caltrain for the Millbrae Station Use, Operations, and Maintenance Agreement, $0.9M in federal funds for the Strategic Maintenance Program, and $80,000 from Contra Costa County’s Measure J sales tax measure. BART is also budgeting $2.6M and $1.9M from Alameda County’s Measure BB and Measure B, respectively, which will be used for paratransit and transit operations in Alameda County.
5307 Funds (Rail Car Fund Swap from MTC) MTC allocates Federal Section 5307 Urbanized Area Formula Grant funds to BART for preventive maintenance work. Through an agreement with MTC, BART spends the federal funds and returns an equivalent amount of BART funds that MTC places in an interest-generating reserve account to help MTC fund its share of the new rail cars. There is no net impact to BART’s operating budget bottom line as the Section 5307 funds are merely swapped for other funds. Including the $47.1M budgeted for FY17, a total of $386M has been directed to the MTC reserve account since FY07.
Other Assistance($millions)
Adopted Preliminary Change %
State Transit Assistance (STA) $ 16.5 $ 14.0 (2.5)$ ‐15%
Low Carbon Transit Operations Program 6.3 7.0 0.7 11%
Measure B/Other 5.4 5.6 0.2 3%
Millbrae UOM 0.8 0.9 0.0 2%
TOTAL $ 29.1 $ 27.4 $ (1.6) ‐6%
Budget
FY16 FY17
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5. Operating Uses
Operating Uses includes two main categories: Operating Expenses, which are expenses related to operating the system, and Debt Service and Allocations, which include debt service payments and allocations to fund capital projects and allocations for other purposes. Operating Uses increase by $39.3M or 5% overall in FY17. The majority of the increase is due to impacts to the “base” budget for operating expenses such as contractual wage increases, higher benefit costs, non-labor inflation, one-time costs and other factors.
Labor: Wages and Benefits Labor and benefit expenses are projected to total $500.8M2 in FY17. The FY17 labor and benefit budget includes the following increases in wages and pension contributions:
Represented and Non-represented employees receive the same wage increase and contribute the same percentage for pension; however, the schedule for Non-represented employees lags Represented by six months.
2 This excludes $2.4M in OPEB Unfunded Liability expenses.
Operating Uses($ millions) FY16
Adopted
FY17
Preliminary$ %
Labor $468.7 $500.8 $32.1 7%
OPEB Unfunded Liability 2.5 2.4 (0.0) ‐2%
ADA Paratransit 13.6 14.2 0.6 5%
Purchased Transportation 13.1 13.8 0.7 5%
Power 40.3 41.0 0.7 2%
Other Non‐Labor 117.9 120.5 2.6 2%
OPERATING EXPENSES TOTAL 656.1 692.7 36.6 6%
Debt Service 50.3 52.7 2.4 5%
Allocation ‐ Capital Rehabilitation 52.4 43.5 (9.0) ‐17%
Allocation ‐ Rail Car Sinking Fund 45.0 45.0 0.0 0%
Allocation ‐ Priority Capital Programs 27.0 35.4 8.4 31%
Allocation ‐ Stations & Access Projects 5.5 5.2 (0.3) ‐5%
Allocations ‐ Other 1.6 1.7 0.0 3%
Allocation ‐ Rail Car Project from SFO Net Result 12.2 13.3 1.0 8%
DEBT SERVICE AND ALLOCATIONS TOTAL 194.1 196.8 2.7 1%
OPERATING USES TOTAL $850.2 $889.5 $39.3 5%
Budget Change
Wage and Pension Contribution Increases
7/1/16 1/1/17
Wage Increases
Non‐represented employees 3.72% ‐
Represented Employees ‐ 4.22%
Pension Contribution Rates 7/1/15 7/1/16 1/1/16 1/1/17
Non‐represented employees 2.00% 3.00% ‐ ‐
Represented Employees ‐ ‐ 3.00% 4.00%
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A total of 76.1 positions3 are proposed to be added in the FY17 budget, including: • 10.1 FY16 midyear operating position additions4 • 6 FY16 midyear capital position additions5 • 46 for eBART for pre-revenue service testing and training • 4 for new budget initiatives • 10 for new Stations/Access projects
Silicon Valley Berryessa Extension (SVBX) additions for pre-revenue service testing and training are being finalized with Santa Clara Valley Transportation Authority (VTA) and will be included with the proposed adopted budget. Per the terms of the agreement governing construction and operation of the extension, these positions will be cost-neutral to BART. In addition, the capital headcount will change pending the finalization of the capital budget.
3 The 76.1 positions is the total added by the end of the year. It does not include the weighted impact of partial year positions (e.g., if a position is added on 1/1/17 it is listed as 1.0 FTE, rather than 0.5 FTE). 4 The 10.1 operating position additions include 4 transportation admin specialists for the Crew Office, 8 train operators (including 1 foreworker) for the increase in service on the red and yellow lines, 1 FTE in operations planning, less a reduction of 2.9 FTE in RS&S and Transportation. 5 The 6 capital position additions include 1 Transportation Supervisor for new car testing, 1 Program Manager for the RAILS project, and 4 positions (1 Transportation Operations Manager, 1 Manager of Transportation Operations Support, 1 Senior Administrative Analyst, and 1 Principal Administrative Analyst) that were created for various projects in FY16.
Headcount Summary
Operating Capital
/Reimb
Total
FY16 Adopted Budget 3,221.6 524.8 3,746.4
FY16 Adjustments 10.1 6.0 16.1
eBART ‐ 46.0 46.0
FY17 New Initiatives 4.0 ‐ 4.0
FY17 New Initiatives ‐ Stations/ 10.0 ‐ 10.0
Total Adjustments 24.1 52.0 76.1
FY17 Preliminary Budget 3,245.7 576.8 3,822.5
FTE
Labor (Wages and Benefits)($ millions) FY16
Adopted
FY17
Preliminary* $ %
Wages $326.9 $351.9 $25.1 8%
Overtime 16.2 18.4 2.2 14%
PERS Pension 69.8 77.8 8.0 11%
Other Pension 10.6 11.1 0.4 4%
Retiree Medical 28.0 25.0 (2.9) ‐11%
Medical 69.3 75.5 6.1 9%
Worker's Compensation 16.4 16.9 0.4 3%
Capital Labor Credits (91.3) (102.5) (11.1) 12%
Other Labor** 25.3 29.2 3.8 15%
OPEB Unfunded Liability 2.5 2.4 (0.0) ‐2%
NET LABOR $471.2 $503.2 $32.0 7%
Budget Change
*The changes in wages & benefits includes the increase of 76 additional positions.
** Other labor comprised of Vision, Dental, Medicare, Life Insurance, Disability, Unemployment,
Meal and Uniform Allowances, Temp Help, and Employee Wellness Benefits.
15
The increase in individual line items in the summary includes the cost of the 76 proposed new positions. However, 52 of the positions are capital so the net operating labor cost is offset by the increase in capital labor credits. Pension and medical costs also increase due to rate increases for FY17. The Annual Required Contribution (ARC) for retiree medical declines due to a change in a key actuarial assumption, which is explained in the Retiree Medical section below. Other Labor increases are primarily driven by substantial anticipated rate hikes in life insurance. PERS Pension The California Public Employee Retirement System (CalPERS) administers and determines funding rates for the pension plan, which includes separate plans for Safety and Miscellaneous employees.6 PEPRA In 2012, the State Legislature passed Assembly Bill (AB) 340, the California Public Employees’ Pension Reform Act (PEPRA), which affects employees who began employment on or after January 1, 2013.7 PEPRA employees are subject to: (a) reduced retirement formulas, (b) required employee contributions, and (c) capped compensation. In 2013, the U.S. Department of Labor (DOL) declined to certify federal grants to transit agencies in California under Section 13(c) of the Urban Mass Transit Act on the grounds that PEPRA interfered with collective bargaining. The Federal District Court overruled this decision and PEPRA became effective on December 30, 2014.8 Subsequent to the ruling, DOL again refused to certify grants on alternative grounds. This is, again, being challenged in Federal District Court and it is anticipated that a decision will be issued in 2016. If the DOL prevails, represented transit employees may ultimately be found to be exempt from the provisions of PEPRA and the District will be required to reimburse affected employees. Although the DOL had taken the position that it could not certify grants to transit agencies, it did agree to certify those grants under certain terms and conditions. The District in 2015 was certified to receive $90M in grant funds after the District agreed that it would either refund the grants funds or return its employees to their pre-PEPRA status in the event that the DOL prevails. For FY17, the forecasted PERS pension expense (employer plus BART-paid employee share) is estimated to be $77.8M, an $8.0M or 11% increase compared to $69.8M budgeted in FY16. Of the $77.8M, the estimated employer share is $67.9M and the BART-paid portion of the employee share is $9.9M. The increase is caused by a combination of higher wages, increases in employer contribution rates and the proposed increase in positions.
6 Safety employees include police and Miscellaneous employees are all other employees in the District. 7 PEPRA does not apply to those who were employed by another PERS or reciprocal agency within six months prior to their hire date. 8 The State of California (for Caltrans) and the Sacramento Regional Transit District filed litigation in federal court seeking to overrule the DOL. In FY14 the California Legislature passed AB1222, which temporarily exempted represented transit employees from PEPRA and reinstated transit agencies’ eligibility for receipt of federal funds. On December 30, 2014, a Federal District Court granted summary judgment in favor of the State, and on February 25, 2015 CalPERS issued a circular (Circular Letter No.: 200-006-15) that specified: (a) represented employees hired on or after January 1, 2013 and before December 29, 2013 would be subject to PEPRA beginning December 30, 2014, and (b) all new represented employees hired on or after December 30, 2014 would be subject to PEPRA. Non-represented employees hired on or after January 1, 2013 have always been subject to PEPRA as they are not covered by Section 13(c) of the Urban Mass Transit Act.
16
Pursuant to the FY13-FY17 labor contracts, on July 1, 2013 employees began paying for an annually increasing portion of the PERS employee contribution. Prior to this date, the District funded the entire employee contribution as a benefit to employees.9 In FY17, the District will pay $9.9M of the required CalPERS employee contribution for non-PEPRA employees. PEPRA employees will pay 100% of the required employee contribution as stipulated by PEPRA.
The historical trend of increased employer share pension rates is expected to continue. CalPERS has gradually implemented more conservative actuarial and investment return assumptions and rate “smoothing” policies designed to reduce volatility from year to year and to ensure the long-term health of the pension fund. The table below shows the CalPERS projections for employer contribution rates for the next five years.
The pension unfunded liability for the Miscellaneous Plan decreased from $352M for FY16 to $310M for FY17, and the funding ratio increased from 80% in FY16 to 84% for FY17. The pension unfunded liability for the Safety Plan increased slightly from $86M in FY16 to $90M for FY17, but the funding ratio improved from 65% in FY16 to 67% in FY17. About half (8.3%) of the Misc. Plan employer rate and over half (31.4%) of the Safety Plan employer rate goes to paying down the unfunded liability.
9 For non-PEPRA employees, the employee share contribution rates are fixed by CalPERS and will remain at 9% for the Safety Plan and 7% for the Miscellaneous Plan. The phase-in of represented employees paying a portion of the employee contribution coincides with contractual salary increase dates. The schedule and total employee contribution rate is:
FY14: 0.5% on 7/5/13, 1% on 1/1/14 FY15: 2% on 1/1/15 FY16: 3% on 1/1/16 FY17: 4% on 1/1/17
Non-represented employee contributions follow a similar schedule, but delayed six months to coincide with their scheduled wage increase dates.
Employer Contribution Rates
FY16 FY17 FY18 FY19 FY20 FY21 FY22
Safety 51.60% 56.50% 60.10% 63.70% 67.30% 68.60% 69.30%
Miscellaneous 14.80% 16.40% 18.10% 19.70% 21.40% 21.80% 22.30%
Actual Projected
FY17 PERS RatesSAFETY MISC BUDGET
Employer Rate‐ Non‐PEPRA 56.474% 16.383% 50,303,019$
Employer Rate ‐ PEPRA 56.747% 16.383% 17,555,451
Employee Rate ‐ Non‐PEPRA
Paid by District 5.500% 3.700%* 9,909,115
Paid by Employee 3.500% 3.300%*
Employee Rate ‐ PEPRA
Paid by Employee 13.000% 6.250%
Total Paid by District 77,767,586$ *The miscellaneous employee rate is a blended average of non‐represented
and represented employees. The District pays 4% for non‐reps and 3.5%
(Fiscal Year average) for other miscellaneous. The employees pay the
remainder of the total required rate of 7%.
17
PERS amortizes different portions of the liability over different periods of time, for example all new gains and losses since the June 30, 2013 valuation are recognized over a fixed 30-year period, while changes in the liability due to actuarial assumptions are amortized separately over a 20-year period.
Other Pension Benefits In addition to the PERS pension, the District also contributes to a supplemental qualified retirement pension plan, the Money Purchase Pension Plan (MPPP), which is a 401(a) type plan. The District contribution consists of 6.65% of base wages, but contributions are capped at an annual amount of $1,868.65 per employee. The total District MPPP is projected to be $7.2M in FY17. An additional 1.627% of wages is also contributed for all employees except sworn police. Per the 2013-2017 labor agreements, the following is deducted from this portion of the contribution:
0.0888% is withheld as per the current labor contracts An additional $37/month for represented employees in AFSCME, ATU and SEIU10 is
deducted and included as a contribution towards medical insurance. The District’s total estimated net cost for the additional 1.627% MPPP after these deductions in FY17 is $3.9M. Active Employee Medical Insurance In FY17, the District cost of medical insurance plans for active employees is projected to be $75.5M, an increase of $6.1M or 9% over the FY16 adopted budget. The 2017 estimated health insurance premium rate increase is 7% over 2016.11 To offset a portion of the District’s medical insurance costs, the FY14-FY17 labor contracts include provisions to gradually increase the employee contributions:
All employees are subject to the scheduled 3% annual contribution increase – an additional $3.02 per employee per month starting on January 1, 2017
Non-represented employees pay the additional $37 per month directly in their medical contribution
AFSCME, ATU, and SEIU members “redirect” $37 per month of the District’s MPPP contribution to contribute towards medical insurance costs (see “Other Pension Benefits” section)
BPOA and BPMA12 members pay an additional $44 per month directly in their medical contribution
10 AFSCME – American Federation of State, County, and Municipal Employees; ATU – Amalgamated Transit Union; SEIU – Service Employees International Union. 11 Overall weighted average premiums increased by 6.9% from 2015 to 2016. Health insurance rates are known for the first half of FY17 (CY16), and estimated for the second half (CY17). Blue Shield and Kaiser are the District plans with the largest employee enrollment; these plans have increases of 9.4% and 4.48%, respectively. 12 BPOA – BART Police Officers’ Association; BPMA – BART Police Management Association.
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Retiree Medical The District’s retiree medical cost is the amount of the Annual Required Contribution (ARC)13 which covers insurance premiums for current retirees and builds funds into a retiree medical reserve to cover payments for current employees and the long-term liability. Retirees pay the same medical contribution as active employees, including the increase of $37 per month paid directly by the retirees in the form of a higher monthly contribution. The FY17 retiree medical budget is based on the District’s actuarial report.14 Retiree medical costs are projected to be $25M which is an 11% decrease from previous year. The actuarial study included a comprehensive review of participation rates for both retirees and spouses which resulted in a reduction of the overall participation assumption from 92% to 89%, which is the primary reason for the decrease from FY16. The retiree medical unfunded liability decreased from $129M for FY16 to $111M for FY17, and the funding ratio increased from 61% in FY16 to 67% for FY17. The District began paying the full ARC in FY14 after “ramping up” with increasing trust contributions from FY06 – FY13. The retiree medical funding plan follows a 30 year “closed” amortization schedule, with the unfunded liability scheduled to be paid off by 2034. Retiree medical required funding levels have remained relatively steady over the past five years, with one of the contributing factors being relatively lower cost increases for Medicare health plans compared to basic health plans for employees under 65. Workers Compensation The District is self-insured for workers compensation and maintains a reserve for outstanding losses based on annual actuarial reports. Annual funding is calculated as a percent of wages and budgeted each year as part of the labor and benefit budget, and if needed the claim reserve account is supplemented at the end of each fiscal year. The FY17 budget is $16.9M15, $0.5M higher than FY16. The relatively modest 3% increase is driven by the annual increase in wages, which is offset largely by the actuarial projection of estimated unpaid liabilities and ultimate loss rate. In addition, per the actuarial report, recent regulatory reform may reduce the cost of providing medical services for workers compensation. At this point, it appears that the impact of the reform will be neutral or positive for BART. The actuaries will continue to true up estimates as the reform’s impact becomes clearer. After several years of having to significantly increase the balance of the reserve with supplement funding supplied at year-end, the requirements have stabilized and it is projected that there are sufficient funds to meet actuarial reserve requirements for the current fiscal year and FY17.
13 Determined by the actuary 14 received February 2016 15 Based on the October 2015 actuarial report
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Traction & Station Power Electrical traction and station power is projected to be $41.0M in FY17, an increase of $0.7M or 1.7% above the adopted FY16 budget. Due to the expiration of most existing power arrangements on December 31, 2016, the FY17 power budget includes some uncertainty. Although the replacement agreements are not in place at this time and are currently being negotiated, the following reasonable assumptions can be made:
Transmission costs are expected to increase by more than 50% (included in this increase are regulatory pass-through costs currently paid separately.)
Distribution delivery costs are not expected to change substantially, as BART currently pays retail distribution cost components.
Costs for electric power are expected to be lower overall than current costs. o Current power contracts including 1) preference power purchases from the Western
Area Power Administration, 2) the Gridley solar farm, and 3) the Lake Nacimiento hydroelectric project will continue uninterrupted beyond December 31, 2016.
o New power purchases to be entered into directly, under the statutory authority granted by SB 502, are expected to provide stable, long-term power supplies. BART will also pursue on-site renewable projects as appropriate.
Purchased Transportation BART’s cost of purchased transportation is projected to be $28.0M in FY17, an increase of $1.3M over the adopted FY16 budget.
Paratransit BART participates in the East Bay Paratransit Consortium (EBPC) for service in the East Bay and pays Muni for a share of paratransit services in the West Bay. BART also provides funding to other local bus operators in the BART service area. Paratransit expenses are estimated to be $14.2M in FY17, an increase of $0.6M, or 5%, over the adopted FY16 budget. These costs include vehicle and fuel costs, as well as wage increases to retain and recruit more drivers and staff. Ridership has increased to levels
Traction & Station Power($ millions) FY16
Adopted
FY17
Preliminary$ %
NCPA, Western, BART Power Supply 26.2$ 25.9$ (0.3)$ ‐1%
Transmission Services 4.8 7.5 2.7 56%
Distribution Services 6.5 6.7 0.2 3%
Regulatory Pass‐Through Costs 0.4 ‐ (0.4) ‐100%
NCPA Member Expenses 0.8 0.9 0.1 13%
AB32 GHG Costs 1.6 ‐ (1.6) ‐100%
TOTAL 40.3$ 41.0$ 0.7$ 2%
Budget Change
Purchased Transportation($ mill ions) FY16
Adopted
FY17
Preliminary $ %
Paratransit 13.6$ 14.2$ 0.6$ 5%
Muni Purchased Transportation 3.2 3.4 0.1 5%
AC Transit Feeder Agreement 3.4 3.6 0.2 5%
Late Night Bus Service 0.7 0.7 0.0 2%
Purchased Transportation ‐ OAC 5.7 6.1 0.4 6%
TOTAL 26.7$ 28.0$ 1.3$ 5%
Budget Change
20
seen before the economic downturn, which has resulted in higher paratransit costs. Passenger demand for service on EBPC is budgeted at 739,000 passenger trips for FY17, a 2% increase in ridership from FY16 expected levels. San Francisco Municipal Transportation Agency/AC Transit Feeder Agreements BART has agreements with the SFMTA and AC Transit which link the annual Purchased Transportation (Feeder) payments to the rate of change in riders transferring between BART and the local operators and to changes in Bay Area inflation. The AC Transit agreement also includes a provision whereby 10% of the overall payment will be retained by MTC and used towards fare coordination efforts between the two agencies. A pilot project to study rider impacts of two different transfer discounts (15% BART discount with the purchase of an AC Transit monthly pass and a $1 single transfer discount) is currently underway. The FY17 budgeted payments are $3.4M for SFMTA and $3.6M for AC Transit, a combined increase of $0.3M over FY16. Late Night Bus Service The District will continue its partnership with AC Transit to provide a late night bus service during the nighttime hours, when BART trains are not in operation and daily track maintenance is being performed. In FY17, the Late Night Bus Service budget is $0.7M, a 2% increase from FY16. BART-to-OAK BART service to the Oakland International Airport opened in November 2014 and will be operated and maintained (O&M) for 20 years by a private contractor, Doppelmayr Cable Car (DCC). The FY17 estimated O&M cost is $6.1M.16 In its first year of operation, OAK experienced a 33% increase in ridership over the AirBART bus service. Current average weekday ridership is 2,800 trips, about 7% growth over the first few months of service.
Other Non-Labor Other Non-Labor for FY17 is $120.5M, or $2.5M higher than the FY16 Adopted Budget. The increase includes:
• Expense increases for county filing fees of $2.0M for GO Bond and $1.0M District Board of Director elections
• Building rental expenses increase of $1.3M • A 2% escalation factor applied to FY16 non-labor, resulting in an increase for FY17 of $1.2M
Offsetting decreases for FY16 one-time expenses, including: • Professional and technical services net decreases of $2.5M • Property damage insurance decreases of $0.3M • Other non-professional service decreases of $0.2M
Major Other Non-Labor account groups are described below: • Material Usage includes inventory withdrawals and purchases for required maintenance of
rail cars, such as aluminum wheel assemblies, circuit boards, seat cushions, other materials used to keep cars in use, parts for infrastructure maintenance such as escalators, automated fare equipment, and materials required to keep stations accessible, supplies, etc.
• Professional & Technical Fees include costs for audit and legal services, benefit and insurance administration fees, printing, computer hardware and software service contracts, environmental fees, specialized consulting contracts, professional services contracts, etc.
16 Based on the contract estimate plus CPI escalation. BART also allocates funds to an escrow account each year which will fund the refurbishment and replacement costs for the system for the 20 year term.
21
• Maintenance, Repair & Other Contracts fund graffiti removal, traction motor rewinds, painting, equipment overhaul, elevator pit cleaning and other maintenance and repair related contracts
• Insurance funding pays for premiums, reserve contributions and self-insured losses for public liability, damage to property and risk-related services 17
• Building Space Rental includes funds for administrative building leases and other lease expenses
• Miscellaneous Other Non-Labor includes utilities, trash collection, natural gas, county filing fees, telephones, credit card and interchange fees, Clipper program fees, miscellaneous supplies, etc.
Debt Service BART issues bonds, backed by the District's dedicated sales tax revenues, to fund capital costs for system improvement and renovation. In FY16 there was a refunding of outstanding 2005 and 2006 revenue bonds, resulting in savings of $2.3M for FY16 and ongoing annual savings of $3.7M for FY17 and later. A refunding of outstanding 2006A revenue bonds is planned for the beginning of FY17. Operating Allocations to Capital Projects The FY17 Capital Rehabilitation Allocations of $43.5M are described below. The FY17 amount is $9.0M less than FY16, due to the completion of a two-year right-of-way fencing project and a three-year cyber security program and a $5M decrease in the Operations Control Center Project allocation. The five categories of planned allocations are described below. Capital Rehabilitation Allocations of $43.5M consist of:
• Baseline allocation of $23.2M for capital investment to serve as local match for federal grants or to fund ongoing capital projects for which grants are not typically available, such as stations and facilities renovation, inventory buildup, non-revenue vehicle replacement, tools and other capitalized maintenance.
• Allocations of $8.4M to fund the eBART Project’s pre-revenue service hiring, training and expenses. The project, scheduled to begin revenue service in FY18, will use Diesel Multiple-Unit (DMU) technology. Different from the rest of BART’s system, eBART will require different union job classifications to operate and maintain. In FY17, 46 new positions will be phased in over the fiscal year to support eBART training and implementation needs before the start of revenue service.
• Allocations of $6.0M replace an equal amount of Prop 1A High Speed Rail bond funds shifted to the Hayward Maintenance Complex (HMC) project, with $5.0M directed to the Operations Control Center and $1.0M to the Millbrae Tail Track project.
• Total allocations of $3.4M to Train Control Room Battery Replacement (three-year program, FY15-FY17) and the Train Control UPS Renovation (five-year program, FY15-FY19).
• A total of $2.5M to fund the C-car window project and an update to the Enterprise Resource Planning Systems, as discussed in the Initiatives section, and a small allocation for capital equipment for the BART-to-OAK project.
The Rail Car Sinking Fund Allocation consists of BART’s $298M commitment made in May 2012 to the first 410 cars of the Rail Car Replacement Program. BART has funded the annual allocations from
17 Non-Labor Insurance does not include active employee health insurance, workers’ compensation, Medicare, unemployment and other insurance categories included in the labor budget.
22
operating funds. With the FY17 $45M payment, BART has funded $257M of the program, leaving a remaining obligation of $41M.
Priority Capital Program Allocations direct incremental fare revenue from BART’s inflation-based fare increase program, effective January 2014, to a fund for BART’s highest-priority “Big 3” capital programs - additional rail cars beyond the original 410 car commitment, HMC and the Train Control Modernization Project. In FY17, the incremental fare increase revenue is projected to be $35.4M. Net positive financial results from operations of the SFO Extension are allocated to a reserve account per the terms of the 2007 agreements relieving SamTrans of financial responsibility for the extension into San Mateo County. Per the terms of MTC’s Transit Core Capacity Challenge Grant Program (Resolution 4123), adopted in December 2013, the first $145M in the SFO reserve account will be directed to the Rail Car Replacement Program. The net positive result for FY17 is expected to be approximately $13.3M. Allocation to Stations and Access Programs are funded by the incremental parking fee revenue generated by BART’s demand-based parking program. The incremental revenue is estimated to be $14.5M in FY17, of which $8.0M will continue funding of station and access programs, including 55 positions, implemented in FY14, FY15 and FY16. The remaining $6.5M is proposed to be allocated to new operating initiatives ($1.6M), most of which is ongoing, and new capital initiatives ($4.8M) that are generally one-time in nature. The FY17 investments include expanded bike and wayfinding programs, additional Community Service Officers, as well as additional staff to improve platform safety and facilitate passenger flow at downtown San Francisco stations during peak commute times. These new projects and programs are detailed in the Initiatives section. Other Allocations include accounting entries of $0.7M to offset an equal amount booked as Other Revenue or Financial Assistance for the Pleasant Hill/Contra Costa Centre and West Dublin/Pleasanton stations and $0.9M to the Capital Asset Replacement Program (CARP) for the BART-to-OAK project. Annual allocations to the CARP will fund future renovation and replacement needs on the BART-to-OAK project. Expenditure of these funds is controlled jointly by BART and the contract provider, Doppelmayr Cable Car (DCC), based upon actual needs for refurbishment and replacement over the twenty years. DCC is required to fund costs in excess of the CARP and any funds remaining at the end of the term belong to DCC.
Allocations($millions)
Revised Preliminary Change %
Debt Service $ 50.3 $ 52.7 2.4$ 5%
Allocations
Capital Rehabilitation 52.4 43.5 (9.0) ‐17%
Rail Car Sinking Fund 45.0 45.0 ‐ 0%
Priority Capital Programs 27.0 35.4 8.4 31%
Rail Car Project from SFO Net 12.2 13.3 1.0 8%
Stations/Access Projects 5.5 5.2 (0.3) ‐5%
Other 1.6 1.7 0.0 3%
TOTAL $ 194.1 $ 196.8 2.7$ 1%
FY16 FY17
Budget
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6. Capital Sources and Uses BART’s FY17 capital program is shaping up to be one of the most significant since construction of the original core system, with the delivery of new rail cars, the continuation of substantial reinvestment in the core system, and the opening of the Warm Springs/South Fremont Station. Consistent with Board policy and direction, staff throughout the organization has focused on efforts necessary to fund and deliver a program of projects to repair and replace critical system infrastructure, improve station access and safety, and accommodate increased ridership. These activities are not only essential to addressing the needs of riders, but are in fact an investment in maintaining and improving the economic and social vitality of the region for all residents. On the funding side, FY17 will mark the culmination of a lengthy and comprehensive process to secure voter approval of a General Obligation Bond to meet a portion of rehabilitation, capacity and access needs. BART’s Board of Directors and staff have dedicated many hours to program development and outreach to educate transportation partners and the general public on the funding need, the focus on renewal, and the accountability and transparency that will be integral to the program. Funding from the measure is essential if BART is to meet the public expectation that it maintains system reliability and to more comprehensively address system capacity improvements. If the measure is successful this November, the funds will be allocated exclusively to the accompanying 2016 System Renewal Program Plan and will help augment future years’ grant funds and BART operating allocations to capital. Substantially increased reinvestment in BART’s capital assets is required to sustain and enhance the BART system for the future. Historically, BART has relied upon federal formula and BART self–help funding, primarily through farebox and sales tax revenues that have been allocated to capital from operating. As federal funding has become stagnate and less reliable, BART has grown dependent on an ever-increasing amount of self-help funding. This practice has its risks by supporting long-term capital investments with revenues that are subject to short-term economic swings as well as potential changes in ridership. Recent events related to BART’s aging infrastructure have supported the reality that the existing revenue stream is neither sufficient nor reliable enough to sustain the capital investment necessary to provide BART’s historically dependable service and increase capacity to meet the region’s growing demand for BART. Although BART has increased its efforts to secure stable capital fund sources through the proposed bond and development of other local and regional sources, BART is also midstream in implementation of a robust capital reinvestment program that will be paid for with committed funds. Since every dollar available to capital is oversubscribed, BART makes every attempt to ensure that its funding is spent wisely. BART’s Strategic Asset Management Plan (SAMP), developed from a basic asset database over the last decade, now provides detailed lifecycle and risk information necessary to allocate limited revenues. The prioritization of initiatives and investments also poses tradeoffs between investing in capital infrastructure replacement and investing in maintenance to extend the life of an asset. The SAMP supplies the data necessary to make these decisions. This allows BART to take a more systematic, risk-focused approach to prioritizing investment of scarce resources for both operating and capital needs.
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As was the case for the last several budget cycles, the FY17 budget is driven primarily by the need to meet established programmatic commitments and maintain the necessary financial capacity to address the most acute emerging and longstanding needs required to maintain the safety and reliability of essential capital assets. As a result, the majority of BART’s FY17 planned capital investment is in System Reinvestment. A summary of BART’s FY17 capital program is shown by program area in the adjacent table18: System Reinvestment BART’s System Reinvestment program is a collection of approximately 153 projects generally categorized as controls and communications, facilities, mainline, rolling stock, and work equipment. At $585M, System Reinvestment covers 67% of BART’s FY17 capital budget. A major component of the System Reinvestment program is the “Big 3” projects -- the Rail Car Replacement Program, replacement and modernization of BART’s train control system, and construction of the Hayward Maintenance Complex (HMC). FY17 will see major progress on the implementation of the “Big 3.” The Rail Car Replacement Program will put new rail cars out on the track serving passengers as BART makes progress toward the replacement of its existing fleet. Likewise, the HMC project will celebrate the delivery of a number of program elements and will initiate the planning and engineering process for the Phase II East Storage component of the overall program. The “Big 3” initiative cost in FY17 is $372M and represents 42% of the FY17 capital budget. Also in the System Reinvestment program are station investments and passenger and worker safety related projects (escalators/elevators, AFC machines, shops, ceiling/roofing and others). System Reinvestment expenditures overall have increased by $219M over FY16 due to prioritization of several reinvestment projects in operational areas of high risk exposure (track condition, traction power transformers and substations, rail tie/switch replacement, wayside equipment and existing train control rehabilitation). Service and Capacity Enhancement The $49M Service and Capacity Enhancement program area includes mainline track improvements such as additional crossover tracks and tail track extension projects. This program area also addresses stations-related projects as improvement and modernization of stations, including Balboa Park and Union City, and additional intermodal, wayfinding and Americans with Disabilities Act (ADA) improvements. The capital investment in service and capacity enhancements complements the substantial operating commitment in this area.
18 Some projects characterized as System Reinvestment have a role in addressing Service & Capacity Enhancement and Safety & Security needs as well. These include capacity and enhancement improvements, lighting and life safety improvements, water intrusion mitigation, escalator/elevator replacement, station brightening and finish work, canopies, signage and concept design work.
Program Area $M
System Reinvestment 584.5
Service and Capacity Enhancement 48.6
System Expansion 109.2
Safety and Security 68.0
Earthquake Safety 60.6
Reimburseable/Other 5.5
Total 876.3$
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System Expansion System Expansion expenditures are less in the FY17 budget compared to prior years as several expansion projects near completion. Approximately $73M will be directed to eBART, as that two-station project nears completion in FY18. Another $27M of funding is to finalize construction and support start-up efforts on the Warm Springs Extension; plus $6M towards construction support on the Silicon Valley Berryessa Extension (SVBX) project, all of which is reimbursed by VTA. Safety and Security The $68M Safety and Security program area includes projects such as track worker safety barriers to comply with California Public Utilities Commission-issued General Order 175 (GO175) governing roadway worker protection for rail transit workers in California, and security hardening for tunnels and stations. Safety and Security is almost exclusively funded by dedicated grants. While $68M in projects has been categorized in the Safety and Security program area, many projects in other program areas also have passenger and worker safety components. Earthquake Safety The Earthquake Safety Program anticipates $60M in FY17 expenditures. Planned activities focus on A-Line, R-Line, Oakland Spur and the Transbay tube, with program funding derived in its entirety from the proceeds of the 2004 Earthquake Safety General Obligation Bond program. Reimbursable/Other Other remaining capital budget program areas include smaller, fully reimbursed activities sponsored by the Capitol Corridor Joint Powers Authority and other entities contracting with BART for specific purposes. Capital Funding There are significant differences in the budgeting process for capital sources and operating sources. In any given fiscal year, operating sources are generally revenues that are realized and booked within that period but capital sources spent in a given fiscal year often consist of funds committed or obtained over a period spanning several fiscal years. Consequently, the annual capital budget is by definition a balanced "cash flow" since commitments for capital expenditures cannot be made without cash on hand or binding reimbursement agreements. Regardless of the year in which funds are expended, BART pursues most grant funds as part of an annual cycle, in addition to responding to grant and other funding opportunities whenever they materialize. As has been the case in the past, the main source of funding for the District’s capital rehabilitation needs continues to be Federal formula and state of good repair/transit rehabilitation funds that are projected at approximately $100M for FY17. These funds are prioritized and distributed through the Metropolitan Transportation Commission (MTC), usually through multi-year programming commitments such as the triennial Transit Capital Priorities (TCP) program and the “Big 3”-focused Core Capacity Challenge Grant program. Although the majority of Federal funds are committed to system reinvestment activities, this source also provides smaller amounts for access, capacity and enhancement projects as well. As part of a continuing effort to close out older federal formula and transit rehabilitation TCP grants, System Reinvestment in FY17 will see greater expenditures from this source, as these older funds are combined with current TCP funds to pay for planned eligible projects. In the last decade, State funding sources for capital have transitioned from annual allocations from
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the State Transportation Improvement Program to bond-funded programs such as Proposition 1A High-Speed Rail Bonds and Proposition 1B State Transportation and Infrastructure Bonds. Prop. 1A and 1B are one-time sources of funds and have been fully committed. BART anticipates receiving a final amount of $6M in FY17. State Cap-and-Trade Program funds have been authorized through 2020. BART will apply for funds under the Transit Intercity Rail Capital Program (TIRCP), which is a competitive program, pursuing an allocation for the HMC project in the near term and an allocation for the Train Control Modernization Project (TCMP) in the long term. BART also plans to apply for grants under the Affordable Housing and Sustainable Communities Program (AHSC), although the potential funding is substantially less, at about $1M annually. At the local level, funds from the recent passage of Alameda County Measure BB and the modest remaining BART earmarks in existing San Francisco and Contra Costa County sales tax measures, revenue are projected at $20M in FY17. In addition, BART is actively engaged with BART counties to secure a multi-year local contribution to reinvestment and capacity needs for future years. Other projected sources of funds include BART operating allocations and from the BART-sponsored General Obligation Bond Program, which funds BART’s Earthquake Safety Program. In FY17, BART’s operating allocations are approximately $140M, some of which will be spent down in FY17. The balance of capital expenditures is derived from other dedicated sources and targeted grant programs for specific projects and activities. General Obligation Bond BART has been in service for 44 years and has provided more than 3 billion trips. In its FY15 – FY24 Short Range Transit Plan/Capital Improvement Program (SRTP/CIP), BART identified an unfunded 10 year capital need of $4.8 billion. That amount is likely to grow as the infrastructure ages, and BART’s unfunded capital needs span beyond ten years. BART does not secure enough capital funding each year to pay for ongoing capital needs plus adequately reinvest in the system to replace infrastructure. In response to the capital funding shortfall, BART prepared a Draft System Renewal Program Plan (Draft Plan). The Draft Plan provides guidance for BART’s investment to renew its infrastructure and increase capacity. The main goals of the Draft Plan are to make BART safer, more reliable, relieve traffic, alleviate train crowding, and improve access for seniors and people living with disabilities. To fund the Draft Plan, the District is considering a $3.5 billion General Obligation bond measure, which could help pay for a large portion of BART’s need. 90 percent of the Draft Plan is for repairing and replacing critical infrastructure, with the remaining 10 percent for crowding relief, traffic reduction, and expanded access to stations. BART staff has embarked on an extensive educational outreach effort, which will inform the public and key stakeholders about the District's urgent needs to reinvest in the core system. The BART Board of Directors is scheduled to discuss the Draft Plan on May 26, 2016 and will vote to adopt the plan on June 9, 2016.
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7. Initiatives FY17 Proposed Initiatives
Enterprise Resource Planning $0.2 Operating, 2.0 FTE, $1.8 Capital The District will continue modernizing business applications in FY17. This funding is for ongoing advancement of business systems and technology upgrades, including an upgrade for the Enterprise Resource Planning (ERP) Systems for Oracle PeopleSoft Human Capital Management (HCM), Oracle PeopleSoft Financials 9.2, and Oracle Business Intelligence Enterprise Edition (OBIEE). These upgrades allow the District to better address system challenges while developing and maintaining enhanced analytical data and Key Performance Indicators (KPIs). ERP Professional Services will assist in reviewing and improving the District's current business processes to increase efficiencies. Additionally, the District will add 2.0 FTE in FY17, one to support SharePoint and one to support Salesforce. Salesforce currently supports Customer Relationship Management within the Customer Services Department, allowing the District to derive useful intelligence to help shape both service delivery and District policy. Salesforce is now being developed as a tool for the Commercial Communications Revenue Program to help manage the telecommunications contracts and projects, including sales processing, tracking of customer interactions, and sales forecasts and performance. Microsoft SharePoint will replace and modernize the existing Lotus Notes Workflow applications and databases, provide a platform for improved document management and centralization, and ultimately improve collaboration. Recruitment Support $0.5M Operating, 2.0 FTE The District continues to rapidly add new positions to support efforts to increase capacity, fix aging infrastructure, and complete expansion plans. Additionally, the District’s workforce base sustains over a hundred retirements annually. As a result, the District regularly has over four hundred vacancies to fill. The District will add 2.0 FTE in FY17 to support recruitment efforts. An additional $0.2M will fund temporary help and professional and technical services to support the District’s recruitment processes and respond to the critical hiring needs of the District.
Workforce Development Grant Match $0.3M Operating In August 2015, the U.S. Department of Transportation awarded the District a $750,000 grant under the Federal Transit Administration’s Ladders of Opportunity Initiative. The grant supports the new Transit Career Ladders Training Program designed to meet the District’s future workforce needs by offering 20 employees in non-technical positions an alternative pathway into Electrician and
OPERATING FTE Labor Non‐Labor Total
Enterprise Resource Planning 2.0 $ 187,858 $ ‐ $ 187,858
Recruitment Support 2.0 384,500 115,500 500,000
Workforce Development Grant Match ‐ 250,000 ‐ 250,000
OPERATING TOTAL 4.0 $ 822,357 $ 115,500 $ 937,858
CAPITAL Total
Enterprise Resource Planning $ 1,812,142
C‐Car Cab Window Replacement 600,000
CAPITAL TOTAL $ 2,412,142
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Electronic Technician classifications. Planning began in October 2015, and the program is scheduled to launch in spring 2016 and conclude in January 2018. In FY17, $0.3M of funds will contribute to the grant match requirement and assist in the funding of development classes.
C-Car Cab Window Replacement $0.6M Capital Due to inherent design issues and obsolescence of the original parts, the mechanical reliability of the District’s C-Car cab windows has deteriorated over time, making it difficult for Train Operators to open these windows to perform the required 'look back' of the platform at each station stop. As part of the C-Car cab retrofit project, new hinged cab windows will be purchased and installed to replace some of the existing vertical sliding cab windows. This FY17 initiative will fund forty-three C-car cab window replacements in addition to the ten which have already been completed, and the forty-three which are expected to be completed by October 2016.19 FY17 Cost Neutral Initiatives The District is planning to implement other cost neutral improvements in FY17 which aim to increase service for customers, implement process improvements, and provide increased training and employee development. These initiatives are “self-funded” and leverage existing funds rather than increasing the overall District budget. Career Path Opportunities The District continues efforts to promote career development and encourage employee retention. The District is implementing training programs to extend development opportunities so employees in entry-level job classifications may pursue careers as Elevator/Escalator Workers, Transit Vehicle Mechanics (TVMs), or Transit Vehicle Electronic Technicians (TVETs). Strategic Maintenance & Training Compliance The District is redirecting resources to fund six Expeditor Clerks to ensure that the data entered into the Maximo system is complete and accurate and conduct maintenance support, which will allow existing TVMs and TVETs to increase time spent on vehicle maintenance. Two Employment Development Specialist positions will be funded to conduct technical training. Weekend Ridership Opportunities In the coming year, Marketing plans to run ads to notify the public about weekend service outages for track safety repairs and other infrastructure work. For weekends that do not have outages, staff would instead run BARTable Community Calendar ads to encourage the public to get out and enjoy the Bay Area without having to worry about getting stuck in traffic. Later in the year, staff also plan to test a new promotional ticket type - free, time-limited round trip tickets that are valid on weekends only and can be distributed to weekday riders or mailed to households to encourage weekend BART use.
19 The District has 230 C-Cars. Ten C-car cab windows were replaced as a part of the Pilot Program in FY15, and forty-three will be replaced between April and October of 2016.
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FY17 Proposed Stations & Access Initiatives Funded by estimated revenue from Parking Program fee modifications
M-Line Station Operations: Platform Controllers $0.6M Operating, 5.0 FTE, $0.2M Capital To address overcrowding on station platforms and ensure the safety of riders, the District will create a new position, the Platform Controller, to staff downtown San Francisco stations during the morning and evening peak commute times. Five new Platform Controllers will help improve passenger traffic by directing patrons onto trains, stairs, and escalators. The Platform Controllers will also assist with medical emergencies, train door open/close problems, and communicate any issues to the Operations Control Center. Parking Community Service Officers $0.4M Operating, 4.0 FTE As ridership has grown and demand for parking has increased, there is a need to enhance monitoring of the District’s 46,000 parking spaces. These four new Community Service Officers will be dedicated to parking enforcement in order to monitor and ensure parking compliance. Stations Project Manager $0.2M Operating, 1.0 FTE The Stations Project Manager will identify and deliver priority Station Modernization projects. Public Safety Initiative: Outreach Team $0.05M Operating The San Francisco Homeless Outreach Team (SFHOT) is jointly funded by the City and County of San Francisco and will engage chronically homeless individuals and help them in establishing care and permanent housing. The District will provide $50,000 in pass-through dollars to partially fund a new position that will lead the outreach team.
OPERATING FTE Labor Non‐Labor Total
M‐Line Station Platform Controllers 5.0 $ 567,369 $ ‐ $ 567,369
Parking Community Service Officers 4.0 421,928 ‐ 421,928
Station Project Manager 1.0 208,793 ‐ 208,793
Public Safety Initiative ‐ ‐ 50,000 50,000
OPERATING TOTAL 10.0 $1,198,090 $ 50,000 $ 1,248,090
CAPITAL Total
Wayfinding $ 1,850,000
Concord Plaza 848,360
Bike Parking 650,000
Station Sustainability 475,000
Water Intrusion Remediation 455,000
Public Address System 350,000
Dublin/Pleasanton Station Access 250,000
Surface Parking 200,000
M‐Line Station Platform Controllers 165,000
CAPITAL TOTAL $ 5,243,360
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Wayfinding – Signage/Information $1.9M Capital The Wayfinding program was created to enhance the customer experience by helping customers navigate the BART system and make connections to other transit and local destinations. This investment will leverage external funds and contribute to implementing Phase 4 of the program. Concord Plaza/Intermodal Improvements $0.8M Capital This initiative will refresh public spaces surrounding the Concord Station that will improve safety and multimodal access, and create better connections to the nearby downtown and surrounding neighborhoods. This funding matches the CCTA Measure J and State Proposition 1B Lifeline funds. Bike Parking $0.7M Capital Bicycle access to stations has dramatically increased over the last five years, and this investment includes the development of a bike parking capital plan aimed at meeting bike parking demand in 2022, match for grants that the District is currently applying for, and dollars to advance the design and engineering of three identified bike station projects. This group of projects will increase the amount of secure bike parking by expanding the lockers and racks available at stations with the greatest demand. Station Sustainability $0.5M Capital This funding will support BART’s sustainability efforts at stations including designing, developing and securing funds for improvements to achieve water conservation, energy efficient lighting, recycling, sustainable landscaping, station access, and other energy efficiency or energy storage projects. Water Intrusion Remediation $0.5M Capital Several train control rooms located at stations have experienced water intrusion. This project will evaluate and prioritize repairs at three stations (Fruitvale, San Leandro, and Daly City). Public Address System Improvements $0.4M Capital The District’s Public Address (PA) system provides one-way communication to patrons and employees at all stations. Improvements are needed to enhance the customer experience, ensure safety, and improve energy efficiency. This pilot investment will fund the design, purchase, and installation of modern speakers, amplifiers, and other accessories at two types of stations (underground and freeway median) to test different station environments. Staff will assess the performance of these pilot systems to guide future improvements. Dublin/Pleasanton Station Access $0.3M Capital This initiative will fund preliminary engineering for access improvements at the Dublin/Pleasanton Station, consistent with the draft Station Access Policy and station typologies. Surface Parking – Pittsburg/Bay Point Station $0.2M Capital Consistent with the emerging draft Station Access Policy, this funding will advance the preliminary engineering for a surface parking lot on land the District has secured adjacent to the Pittsburg/Bay Point BART Station. Over the long term, this land presents additional opportunities for Transit-Oriented Development.
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FY17 Proposed Initiatives Not Recommended for Funding The following initiatives were proposed by departments but unfortunately, due to the very limited uncommitted funding available in FY17, they are not funded.
Continued on next page
Initiative FTE Operating $ Capital $ Total $
1 Purchase Car Lifts for Shops ‐ ‐ 14,000,000 14,000,000
2 Purchase Wheel Truing Machine ‐ ‐ 14,000,000 14,000,000
3 Stations and Facilities Fire Alarm Upgrade 5.9 1,519,278 5,405,000 6,924,278
4 Enterprise Resource Planning* 5.0 563,321 5,434,003 5,997,324
5 Train Control Maintenance Staffing 31.0 4,810,747 ‐ 4,810,747
6 Bank Note Recycling Units ‐ ‐ 3,450,000 3,450,000
7 Tunnel Lighting Conversion 4.7 1,471,668 1,605,000 3,076,668
8 Operations Foreworker 20.0 2,856,034 ‐ 2,856,034
9 Additional Elevator / Escalator Maintenance Workers* 20.0 2,741,721 ‐ 2,741,721
10 District Wide Lighting Crew 13.0 2,228,119 ‐ 2,228,119
11 Training Staff for New Car Fleet and Strategic Maintanence Program* 13.0 2,153,509 ‐ 2,153,509
12 3rd Rail Inspection /Replacement Crew 9.0 1,473,940 253,000 1,726,940
13 Communication Maintenance 12.0 1,672,215 ‐ 1,672,215
14 Parking Permit Management 3.0 1,620,420 ‐ 1,620,420
15 System Service Worker 15.0 1,380,111 155,250 1,535,361
16 Modernize Train Scheduling & Staffing ‐ ‐ 1,495,000 1,495,000
17 Increase Utility Worker Staffing 19.0 1,491,327 ‐ 1,491,327
18 Expand Reach and Frequency of Public Notices and Marketing* 1.0 1,364,358 ‐ 1,364,358
19 Grout Crew to Address Water Intrusion 7.0 961,482 299,000 1,260,482
20 Procurement Engineers 6.0 1,183,381 ‐ 1,183,381
21 Transportation Supervisors 6.0 1,146,721 ‐ 1,146,721
22 Maintenance & Engineering Asset Coordinator 6.0 1,045,503 ‐ 1,045,503
23 Fire Alarm and Fire Suppression Personnel 6.0 906,085 138,000 1,044,085
24 Strategic Maintenance Program Support* 6.0 1,029,530 ‐ 1,029,530
25 Staff to Inspect 480 Volt Distribution Panels 7.0 979,768 ‐ 979,768
26 Logistics Staff to Support New Vehicles 9.0 976,251 ‐ 976,251
27 Automatic Fare Coordination Weekend Swing Shift 7.0 973,193 ‐ 973,193
28 Rail Joint Elimination Crew 7.0 973,193 ‐ 973,193
29 Shop Maintenance Engineers 5.0 954,746 ‐ 954,746
30 Documentation Modernization 6.0 911,460 ‐ 911,460
31 Additional Track Equipment Operators 6.0 822,516 ‐ 822,516
32 Platform Controllers* 7.0 813,789 (4,000) 809,789
33 Garbage Expenditure Shortfall ‐ 800,000 ‐ 800,000
34 Material Expeditors to Secure Material and Track Procurements 6.0 767,396 ‐ 767,396
35 Contract Compliance 1.0 765,825 ‐ 765,825
36 Grounds Foreworkers/Supervisor 3.0 627,217 ‐ 627,217
37 Track Relief Crew 4.0 548,344 57,500 605,844
38 Transportation Principal Reliability Engineer 2.0 601,650 ‐ 601,650
39 Additional Staff for Recruitment* 2.0 584,801 ‐ 584,801
40 Operations Control Center System Integration & Modernization 1.0 222,221 345,000 567,221
41 Station Brightening Crew Enhancement 4.0 511,907 50,000 561,907
42 District Capital Paint Crew 4.0 37,237 518,007 555,244
43 C/K Line Administrative Office ‐ 11,000 540,500 551,500
44 Expand Contract Administration Capacity 3.0 549,748 ‐ 549,748
FY17 Proposed Initiatives ‐ Unfunded
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Continued from previous page
Initiative FTE Operating $ Capital $ Total $
45 Reliability Engineers 3.0 548,466 ‐ 548,466
46 Trunked Radio System Replacement ‐ ‐ 517,500 517,500
47 Marketing and Research Position Conversions 3.0 487,314 ‐ 487,314
48 3rd Rail Insulator Maintenance Crew 3.0 483,330 ‐ 483,330
49 Maintenance Planning Expansion to Support Asset Management 3.0 478,683 ‐ 478,683
50 Enhanced Paramedic Services ‐ 461,940 ‐ 461,940
51 Wayside Lubricators ‐ ‐ 460,000 460,000
52 Transportation Internal Auditor 2.0 444,442 ‐ 444,442
53 Payment Card Industry Compliance 1.0 421,961 ‐ 421,961
54 System Service Equipment Storage ‐ ‐ 414,000 414,000
55 Police Dispatch Staffing 3.0 385,458 ‐ 385,458
56 SCADA (Supervisory Control and Data Acquisition) System Replacement ‐ ‐ 382,375 382,375
57 Lost and Found Expansion ‐ ‐ 379,500 379,500
58 Workforce Development ‐ Coaching & Consultant 2.0 374,848 ‐ 374,848
59 Asset Mgmt: Int'l Standards Compliance Support (ISO‐55000) ‐ 350,000 ‐ 350,000
60 Procure 5 Trucks for Ground Crew ‐ ‐ 322,000 322,000
61 System Service Supervisor 2.0 312,728 ‐ 312,728
62 Scanning Services for Records Retention ‐ 300,000 ‐ 300,000
63 Ventilation Fan Parts for Underground Stations, Transbay Tube, and Tunnels ‐ ‐ 293,250 293,250
64 Integrated Control System (ICS) Improvements for Operation Control Center ‐ ‐ 280,148 280,148
65 State Annual Assessment Fee ‐ 277,137 ‐ 277,137
66 System Service Foreworker 2.0 262,286 ‐ 262,286
67 Customer Access Maintenance Workers 2.0 255,553 ‐ 255,553
68 Transportation Labor Relations Position 1.0 245,000 ‐ 245,000
69 Financial Planning Position Conversion 1.0 233,332 ‐ 233,332
70 Track Circuit Monitoring Tool ‐ ‐ 230,000 230,000
71 Transportation Technology Specialist 1.0 225,721 ‐ 225,721
72 EAP/Drug and Alcohol Program ‐ 217,000 ‐ 217,000
73 Staffing for Car Repairs, Modifications and Upgrades 2.0 213,266 ‐ 213,266
74 Contract Warranty Manager 1.0 211,638 ‐ 211,638
75 Reestablish IT Auditor position 1.0 191,961 ‐ 191,961
76 Transit Career Ladders Training Program* ‐ 165,949 ‐ 165,949
77 Security Monitors to Combat Vandalism ‐ 45,000 120,750 165,750
78 Non‐Revenue Vehicle Service Expansion 1.0 150,677 ‐ 150,677
79 Board Room Systems Reinvestment ‐ ‐ 125,000 125,000
80 Police Evidence Facility and Equipment Upgrades ‐ ‐ 116,000 116,000
81 Safety Data Analyst 1.0 109,023 ‐ 109,023
82 Board of Directors Agenda Management ‐ 75,000 18,000 93,000
83 Ongoing Paramedic Services Costs ‐ 85,019 ‐ 85,019
84 UC Berkeley Earthquake Research Affiliates Program Membership ‐ 60,000 ‐ 60,000
85 Diversity Initiative ‐ 57,500 ‐ 57,500
86 Mobile Video Recording Upgrade ‐ 52,712 ‐ 52,712
87 ISBeRG Intl Benchmarking Renewal ‐ 50,000 ‐ 50,000
88 ELERTS App Modification ‐ 30,000 ‐ 30,000
TOTAL 327.6 55,314,679 51,399,783 106,714,462
FY17 Proposed Initiatives ‐ Unfunded
*Starred initiatives are partially funded or funded by leveraging existing funds, and detail on these funded initiatives is included in the "Funded Initiatives" sections
above. Unfunded amounts only are listed in this table.
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Fare Modification for Future Consideration - Youth Discount Extension
When the Board extended BART’s productivity-adjusted inflation-based fare increase program through 2020, the Board directed staff to analyze other fare options. Staff performed a preliminary Title VI equity analysis of these alternatives, and the Board directed staff to continue to study extending the age at which BART offers youth a discounted fare, which is now from age 5 through 12 years. Riders in this age range currently receive a 62.5% discount to the regular fare. Children under the age of 5 ride for free. Students at participating middle and high schools receive a 50% discount by using a ticket color-coded orange. Staff developed three options for extending the discount and calculated estimated ranges of annual revenue impacts based upon 2016 fares, as shown in the table below. Annual revenue impacts reflect giving the discount to current full fare riders as well as generating new revenue from new riders. The maximum value of the range assumes that all current full fare riders age 13-17 get the discount by obtaining a Clipper Youth card or red mag stripe ticket, and the range’s lower end assumes that one-half of these riders do so. Issues remain to be resolved regarding extending the youth discount, including the need for regional consistency of youth age definition and discount level offered; the necessary Clipper modifications and costs; and funding the revenue loss associated with extending the discount. Additionally, preliminary Title VI findings show that the age 5-12 rider group is more minority and low-income than BART’s overall ridership.
Annual Revenue Impact Estimate Range (in $Millions)
A. 50% age 5 thru 17 $1.6‐$3.2
A. 50% age 5 thru 18 $2.0‐$4.0
B. 62.5% age 5‐12; 50% age 13 thru 17 $1.9‐$3.8
B. 62.5% age 5‐12; 50% age 13 thru 18 $2.3‐$4.6
C. 62.5% age 5 thru 17 $2.5‐$5.0
C. 62.5% age 5 thru 18 $3.0‐$6.0
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8. FY17 Budget Board Review Schedule
Board Meeting Date Budget Item
4/14/2016 FY17 Preliminary Budget Overview
4/28/2016 FY17 Budget Procedural Actions
Action: Publish pamphlet, Set date for public hearing on Preliminary Budget
5/12/2016 FY17 Preliminary Budget Sources, Use and Service Plan, Capital Budget
5/26/2016 Public Hearing on FY17 Annual Budget
Action: Adopt annual Proposition 4 Limit
6/9/2016 Action: Adopt FY17 Annual Budget
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ORGANIZATION CHART DEFINITIONS
OPERATING POSITION
Positions to be funded through operating resources in the FY17 Preliminary Budget.
CAPITAL PROJECT SPECIFIC POSITION
Positions to be funded by specific Capital projects in the FY17 Preliminary Budget.
REIMBURSABLE POSITION
Positions to be funded by agency/entity other than BART in the FY17 Preliminary Budget (e.g., MUNI Maintenance, Capitol Corridor).
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n
AG
M, P
LA
NN
ING
, D
EV
EL
OPM
EN
T &
C
ON
STR
UC
TIO
NR
ober
t Pow
ers
Plan
ning
Dis
tric
t Arc
hite
ct
IND
EPE
ND
EN
T P
OL
ICE
AU
DIT
OR
Rus
sell
Blo
om (
Inte
rim
)G
EN
ER
AL
CO
UN
SEL
Mat
thew
Bur
row
s
PRO
GR
AM
M
AN
AG
ER
Lun
a S
alav
er
MA
NA
GIN
G D
IRE
CT
OR
, CA
PIT
OL
CO
RR
IDO
RD
avid
Kut
rosk
y
Mar
keti
ng &
Com
mun
icat
ions
AG
M, A
DM
INIS
TR
AT
ION
&B
UD
GE
TC
arte
r M
au
Ear
thqu
ake
Saf
ety
Pro
gram
Stat
ions
DIS
TR
ICT
SE
CR
ET
AR
YK
enne
th A
. Dur
on
Supp
ort S
ervi
ces
Sys
tem
Saf
ety
DE
PUT
Y G
EN
ER
AL
MA
NA
GE
RM
arci
a de
Vau
ghn
AG
M, O
PER
AT
ION
SPa
ul O
vers
ier
Tra
nspo
rtat
ion
& S
yste
m
Ser
vice
Rol
ling
Sto
ck &
Sho
ps
Mai
nten
ance
& E
ngin
eeri
ng
Ope
rati
ons
Pla
nnin
g
Mec
hani
cal
Syst
ems
Pro
pert
y D
evel
opm
ent &
Rea
l Est
ate
AG
M,
EX
TE
RN
AL
AFF
AIR
SK
erry
Ham
ill
Com
mun
icat
ions
Mar
keti
ng &
Res
earc
h
Cus
tom
er S
ervi
ces
Gov
t & C
omm
unit
y R
elat
ions
Gra
nt A
dvoc
acy/
Dev
elop
men
t
Em
ploy
men
t &
Cla
ssif
icat
ion
Pro
cure
men
t
Inte
rnal
Aud
itL
abor
Rel
atio
ns
Bud
gets
Pla
nnin
g &
Pro
gram
min
gCus
tom
er A
cces
s
Off
ice
of C
ivil
Rig
hts
Chi
ef I
nfor
mat
ion
Off
icer
AG
M, E
MPL
OY
EE
R
EL
AT
ION
SV
acan
t
Eth
ics
Off
icer
Fin
anci
al P
lann
ing
eBA
RT
/BA
RT
-to-
OA
K
Sus
tain
abili
ty
Tot
alN
etO
pera
ting
3,24
5.8
(48.
0)3,
197.
8C
apita
l53
5.8
48.0
583.
8R
eim
burs
able
41.0
-
41.0
Tot
al3,
822.
5-
3,
822.
5
HE
AD
CO
UN
T
Allo
catio
n
Wor
kfor
ce
Dev
elop
men
t
Em
ploy
ee S
ervi
ces
37
Gen
eral
Man
ager
Gra
ce C
runi
can
Dep
uty
Gen
eral
Man
ager
Mar
cia
deV
augh
n
Chi
ef In
form
atio
n O
ffic
erR
avi M
isra
Bus
ines
s S
yste
ms
App
lica
tion
s
Bus
ines
s S
yste
ms
Ope
ratio
ns
Civ
il R
ight
s*W
ayne
Won
gSy
stem
Saf
ety
Jeff
Lau
EE
O P
rogr
ams
DB
E P
rogr
ams
Em
ploy
ee/P
atro
n S
afet
y &
E
nvir
onm
enta
l Com
plia
nce
Eng
inee
ring
Saf
ety
Rai
l Ope
rati
ons
Saf
ety
*The
Dep
artm
ent M
anag
er, O
ffic
e of
Civ
il R
ight
s, h
as d
otte
d lin
e re
port
ing
resp
onsi
bili
ty to
the
Gen
eral
Man
ager
for
all
EE
O, T
itle
VI
and
DB
E m
atte
rs
TOTA
L H
EAD
CO
UNT
Ope
ratin
g10
2.3
Cap
ital
12.8
REI
-
Staf
f11
5.0
Pro
ject
Man
agem
ent
EG
IS &
Sec
urit
y
Eth
ics O
ffic
erC
arte
r M
au
Adm
inis
trat
ion
Proj
ect M
anag
erL
una
Sal
aver
38
FY
17 G
oal
s &
Ob
ject
ives
- G
ener
al M
anag
er
1W
ork
clos
ely
with
the
Boa
rd o
f D
irect
ors
to
supp
ort t
he v
isio
n an
d m
issi
on o
f th
e D
istr
ict.
1a
Pro
vide
mem
bers
of
the
Boa
rd o
f D
irect
ors
with
tim
ely,
acc
urat
e in
form
atio
n an
d re
com
men
datio
ns n
eces
sary
to m
ake
polic
y de
cisi
ons
rega
rdin
g th
e or
gani
zatio
n.
Impl
emen
t "ac
tion
item
s" la
id o
ut in
FY
16-1
7 th
e G
ener
al M
anag
er's
Wor
k P
lan;
rev
iew
w
ith B
oard
as
nece
ssar
y.
2Ec
onom
y -
Car
ry o
ut d
evel
opm
ent a
nd
deliv
ery
of th
e D
istr
ict's
pro
gram
s an
d pr
ojec
ts, e
nsur
ing
coor
dina
tion
and
cons
ulta
tion
with
our
man
y in
tern
al a
nd
exte
rnal
par
tner
s.
2a
Dire
ct a
nd g
uide
sta
ff to
mee
t per
form
ance
mea
sure
s th
roug
h pr
actic
es c
onsi
sten
t with
B
AR
T's
goo
d ne
ighb
or p
olic
y. A
dvan
ce S
tatio
ns, T
OD
and
Sta
tion
Ret
ail P
rogr
ams
and
leve
rage
loca
l fun
ding
, as
appr
opria
te.
3
Equi
ty -
Wor
k to
war
ds in
crea
sing
div
ersi
ty
in h
iring
and
con
trac
ting
and
mee
ting
Dis
tric
t goa
ls.
3a
Con
tinue
wor
k to
pro
vide
equ
al e
mpl
oym
ent o
ppor
tuni
ties
at a
ll le
vels
of
the
orga
niza
tion
and
expa
nd p
rogr
ams
to in
crea
se M
BE
/DB
E/W
BE
and
Sm
all B
usin
ess
part
icip
atio
n in
Dis
tric
t con
trac
ts.
4En
viro
nmen
t - C
ontin
ue to
pro
gres
s to
war
d a
mor
e su
stai
nabl
e po
wer
por
tfol
io.
4a
Ren
egot
iate
tran
smis
sion
and
dis
trib
utio
n po
wer
con
trac
ts to
allo
w th
e D
istr
ict t
o in
crea
se g
reen
ene
rgy
pow
er s
ourc
es.
5R
ider
s &
Pub
lic -
Pro
vide
lead
ersh
ip in
the
ongo
ing
effo
rts
to b
uild
and
str
engt
hen
com
mun
ity c
onfid
ence
in B
AR
T.
5a
Impr
ove
com
mun
icat
ion
thro
ugh
outr
each
and
reg
ular
com
mun
icat
ion
with
ele
cted
of
ficia
ls, c
omm
unity
lead
ers/
grou
ps, u
nion
s an
d B
AR
T c
usto
mer
s.
66
aLe
ad, m
anag
e, d
irect
and
dev
elop
all
empl
oyee
s so
that
the
goal
s an
d ob
ject
ives
of
the
Dis
tric
t are
acc
ompl
ishe
d on
sch
edul
e an
d w
ithin
bud
get.
bD
evel
op k
ey p
erfo
rman
ce in
dica
tors
to m
easu
re e
ffic
ienc
y. I
nteg
rate
cap
ital
impr
ovem
ent p
lann
ing
and
asse
t man
agem
ent t
o pr
iorit
ize
the
expe
nditu
re o
f lim
ited
capi
tal f
unds
.c
Pro
vide
dire
ctio
n an
d pr
omot
e co
ntin
uing
pro
gres
s in
the
Dis
tric
t's p
ursu
it of
te
chno
logi
cal a
dvan
ces
to im
prov
e th
e qu
ality
, sec
urity
, per
form
ance
and
cos
t ef
fect
iven
ess
of s
ervi
ce d
eliv
ery.
dP
rodu
ce Q
uart
erly
Per
form
ance
Rev
iew
Rep
orts
that
sho
w p
rogr
ess
tow
ards
goa
ls.
Pro
ject
s/P
rog
ram
s/G
oal
sD
esir
ed O
utc
om
es/O
bje
ctiv
es
Syst
em P
erfo
rman
ce -
Ens
ure
that
the
Dis
tric
t fun
ctio
ns in
a c
ost e
ffec
tive
man
ner
to d
eliv
er it
s ag
enda
of
high
-qua
lity
cust
omer
ser
vice
, sys
tem
ren
ovat
ion
and
expa
nsio
n, te
chno
logi
cal i
nnov
atio
ns,
sust
aina
bilit
y go
als
and
regi
onal
tr
ansp
orta
tion
lead
ersh
ip a
s gu
ided
by
the
Str
ateg
ic P
lan
and
Ass
et M
anag
emen
t P
rogr
am.
39
FY
17 G
oal
s &
Ob
ject
ives
- G
ener
al M
anag
er
Pro
ject
s/P
rog
ram
s/G
oal
sD
esir
ed O
utc
om
es/O
bje
ctiv
es
7Sa
fety
- P
rovi
de a
mor
e re
liabl
e sy
stem
to
mon
itor
safe
ty p
erfo
rman
ce im
prov
e sa
fety
in
cide
nt tr
acki
ng a
nd id
entif
y re
gula
tory
co
mpl
ianc
e ag
ains
t ass
ets
and
loca
tions
.
7a
Impl
emen
t the
Max
imo
Hea
lth, S
afet
y, a
nd E
nviro
nmen
t mod
ule
to p
rovi
de
depa
rtm
ents
with
tool
s to
impr
ove
safe
ty, r
elia
bilit
y, a
nd c
ompl
ianc
e w
ith r
egul
atio
ns, i
n or
der
to r
educ
e ov
eral
l ris
k in
ope
ratin
g en
viro
nmen
ts.
8W
orkf
orce
- In
vest
in o
ur c
urre
nt a
nd
futu
re w
ork
forc
e de
velo
pmen
t, w
elln
ess
and
safe
ty.
8a
Impl
emen
t em
ploy
ee s
afet
y in
itiat
ives
, tra
inin
g op
port
uniti
es a
nd d
istr
ict w
ide
wel
lnes
s pr
ogra
ms.
Dev
elop
a s
ucce
ssio
n pl
an a
nd w
orkf
orce
ret
entio
n st
rate
gy.
99
aS
ecur
e fu
nds
prog
ram
med
for
allo
catio
n to
BA
RT
for
FY
16 a
nd o
vers
ee e
ffor
ts to
se
cure
fut
ure
fund
s fo
r th
e D
istr
ict f
rom
trad
ition
al a
nd n
on-t
radi
tiona
l sou
rces
.b
Pro
duce
Qua
rter
ly F
inan
cial
Rep
orts
that
sho
w c
urre
nt o
rgan
izat
ion
finan
cial
sta
tus.
Fina
ncia
l Sus
tain
abili
ty -
Max
imiz
e fin
anci
al a
ssis
tanc
e to
the
Dis
tric
t thr
ough
an
eff
ectiv
e le
gisl
ativ
e an
d go
vern
men
t re
latio
ns a
gend
a.
40
Chi
ef S
afet
y O
ffic
erJe
ff L
au
Em
ploy
ee/P
atro
n Sa
fety
&
Env
iron
men
tal C
ompl
ianc
eR
ail O
pera
tions
Saf
ety
Eng
inee
ring
Saf
ety
Inju
ry a
nd I
llne
ss P
reve
ntio
nO
pera
ting
Rul
es a
nd P
roce
dure
s
FT
A N
at’l
Tra
nsit
Dat
abas
e
Inte
rnal
Saf
ety
and
Sec
urit
y A
udit
s
Acc
iden
t/In
cide
nt I
nves
tiga
tion
s
CP
UC
Ope
rati
onal
Iss
ues
Safe
ty C
odes
and
Sta
ndar
ds
BE
CO
/Rea
l Est
ate
Rev
iew
s
Des
ign
and
Con
st. R
evie
ws
Safe
ty C
erti
fica
tion
Pla
ns
Em
erge
ncy
Exi
ting
Pro
gram
Indu
stri
al H
ygie
ne P
rogr
am
Em
ploy
ee S
afet
y T
rain
ing
Fac
ility
Saf
ety
Insp
ecti
ons
Env
iron
men
tal C
ompl
ianc
e Is
sues
Haz
ardo
us M
ater
ials
Man
agem
ent
Env
iron
men
tal P
erm
its a
nd P
lans
Cal
OSH
A I
ssue
s
JUM
HS
C M
eetin
gs/I
ssue
s
Ope
rati
ons
Saf
ety
Com
plia
nce
Pro
gram
Sys
tem
Saf
ety
Prog
ram
Pla
n
Stat
isti
cal A
naly
sis/
Rep
orts
Acc
iden
t/In
cide
nt I
nves
tiga
tion
s
TOTA
L H
EAD
CO
UNT
Ope
ratin
g14
.0
Cap
ital
4.0
REI
-
Staf
f18
.0
Fire
Dep
artm
ent P
rogr
ams
RW
P a
nd N
ear-
Mis
s P
rogr
ams
BA
RT
-to-
OA
K/e
BA
RT
Saf
ety
Pro
gram
s
Saf
ety
Cul
ture
Im
prov
emen
t
Saf
ety
Com
plai
nt I
nves
tiga
tion
Tor
t/L
awsu
its
Res
pons
e
41
FY
17 G
oal
s &
Ob
ject
ives
- S
yste
m S
afet
y D
epar
tmen
t
FY
15 O
bj
FY
15 A
ctu
alF
Y16
Ob
jF
Y17
Ob
j
1Im
plem
ent t
he F
TA
and
CP
UC
S
afet
y R
egul
atio
ns a
s th
ey r
elat
e to
Rai
l Ope
ratio
ns
1a
Rev
iew
and
upd
ate
the
Dis
tric
t's O
pera
tions
Rul
es a
nd
Pro
cedu
res
Man
ual,
and
issu
e tim
ely
Ope
ratin
g B
ulle
tins
as n
eede
d.
Rev
iew
OR
&P
an
d is
sue
OB
s by
2/1
5 if
requ
ired
OR
&P
re
view
ed a
nd
requ
ired
OB
s is
sued
Rev
iew
&
revi
se O
R&
P
and
issu
e O
Bs
by 2
/15
if re
quire
d
Rev
iew
OR
&P
an
d is
sue
OB
s by
2/1
5 if
requ
ired
bR
epor
t, in
vest
igat
e, a
nd f
acili
tate
cor
rect
ive
actio
ns f
or
oper
atio
nal a
ccid
ents
that
mee
t the
CP
UC
rep
ortin
g th
resh
olds
.
Rep
ort a
nd
inve
stig
ate
all
as r
equi
red
All
CP
UC
th
resh
old
acci
dent
s re
port
ed a
nd
inve
stig
ated
Rep
ort a
nd
inve
stig
ate
all
as r
equi
red
Rep
ort a
nd
inve
stig
ate
all
as r
equi
red
cC
ondu
ct In
tern
al S
afet
y an
d S
ecur
ity A
udits
. Sub
mit
an
annu
al r
epor
t to
the
CP
UC
by
Feb
ruar
y 15
of
next
ye
ar.
Per
form
aud
its
as r
equi
red
All
audi
ts
perf
orm
ed a
nd
annu
al r
epor
t su
bmitt
ed o
n tim
e
Per
form
aud
its
as r
equi
red
Per
form
aud
its
as r
equi
red
dF
acili
tate
the
CP
UC
Trie
nnia
l Saf
ety
and
Sec
urity
Aud
it of
BA
RT
. F
acili
tate
C
orre
ctiv
e A
ctio
n st
atus
re
port
s
Fac
ilita
ted
CP
UC
aud
it an
d pr
ovid
ed
com
men
ts o
n dr
aft r
epor
t
Fac
ilita
te
Cor
rect
ive
Act
ion
stat
us
repo
rts
Fac
ilita
te
Cor
rect
ive
Act
ion
stat
us
repo
rts
eP
artic
ipat
e in
the
Rai
l Ope
ratio
ns a
nd R
egul
ator
y m
eetin
gs w
ith th
e C
PU
C tw
ice
annu
ally
.P
artic
ipat
e 10
0%P
artic
ipat
ed in
al
l eve
nts
Par
ticip
ate
100%
Par
ticip
ate
100%
fM
aint
ain
the
Dis
tric
t's E
mer
genc
y M
anag
emen
t Pla
n as
req
uire
d by
Fed
eral
Req
uire
men
ts, a
nd f
acili
tate
em
erge
ncy
resp
onse
trai
ning
and
dril
ls f
or v
ario
us F
ire
Ser
vice
s se
rvin
g th
e D
istr
ict,
BA
RT
Ope
ratio
ns
depa
rtm
ents
, and
BA
RT
Pol
ice
Dep
artm
ent.
Sup
port
E
mer
genc
y M
anag
er a
s re
quire
d;
faci
litat
e tr
aini
ng a
nd
cond
uct F
D
drill
s as
re
ques
ted
Con
duct
ed
and
faci
litat
ed
FD
dril
ls a
nd
trai
ning
ac
tiviti
es a
s re
quire
d
Con
duct
and
fa
cilit
ate
FD
dr
ills
and
trai
ning
as
requ
este
d;
supp
ort
Em
erge
ncy
Man
ager
as
requ
ired
Con
duct
and
fa
cilit
ate
FD
dr
ills
and
trai
ning
as
requ
este
d;
supp
ort
Em
erge
ncy
Man
ager
as
requ
ired
gA
ttend
the
Fire
Lia
ison
Com
mitt
ee m
eetin
g qu
arte
rly,
and
reso
lve
fire
depa
rtm
ent i
ssue
s.A
ttend
qu
arte
rlyA
ttend
ed a
ll m
eetin
gsA
ttend
qu
arte
rlyA
ttend
qu
arte
rly
2Im
plem
ent t
he F
TA
and
CP
UC
S
afet
y R
egul
atio
ns a
s th
ey r
elat
e to
Eng
inee
ring
Des
ign
Cha
nges
an
d C
onst
ruct
ion
Pro
ject
s
2a
Eva
luat
e de
velo
ping
reg
ulat
ions
and
cod
es, a
nd
faci
litat
e re
visi
ons
to B
AR
T's
des
ign
crite
ria a
nd
stan
dard
s as
nec
essa
ry.
Par
ticip
ate
in th
e N
FP
A 1
30
tran
sit f
ire c
ode
deve
lopm
ent c
omm
ittee
.
Atte
nd b
oth
NF
PA
130
co
mm
ittee
m
eetin
gs
Atte
nded
all
mee
tings
Atte
nd b
oth
NF
PA
130
co
mm
ittee
m
eetin
gs
Atte
nd b
oth
NF
PA
130
co
mm
ittee
m
eetin
gs
Per
form
ance
Mea
sure
sP
roje
cts/
Pro
gra
ms/
Go
als
Des
ired
Ou
tco
mes
/Ob
ject
ives
42
FY
17 G
oal
s &
Ob
ject
ives
- S
yste
m S
afet
y D
epar
tmen
t
FY
15 O
bj
FY
15 A
ctu
alF
Y16
Ob
jF
Y17
Ob
jP
erfo
rman
ce M
easu
res
Pro
ject
s/P
rog
ram
s/G
oal
sD
esir
ed O
utc
om
es/O
bje
ctiv
es
bR
evie
w a
nd u
pdat
e th
e D
istr
ict's
Sys
tem
Saf
ety
Pro
gram
Pla
n as
nee
ded.
Rev
iew
SS
PP
SS
PP
re
view
edR
evie
w S
SP
PR
evie
w a
nd
revi
se S
SP
P
cR
evie
w E
ngin
eerin
g C
hang
e O
rder
s an
d D
istr
ict W
ork
Per
mit
appl
icat
ions
for
the
pote
ntia
l im
pact
on
Saf
ety.
Rev
iew
B
EC
Os
and
Per
mits
as
requ
ired
All
BE
CO
s su
bmitt
ed
wer
e re
view
ed
Rev
iew
B
EC
Os
and
Per
mits
as
requ
ired
Rev
iew
B
EC
Os
and
Per
mits
as
requ
ired
dF
acili
tate
dev
elop
men
t (an
d C
PU
C a
ppro
val)
of S
afet
y an
d S
ecur
ity C
ertif
icat
ions
Pla
ns f
or D
esig
n an
d C
onst
ruct
ion
Pro
ject
s.
Fac
ilita
te
SS
CP
as
requ
ired
All
SS
CP
s w
ere
faci
litat
edF
acili
tate
S
SC
P a
s re
quire
d
Fac
ilita
te
SS
CP
as
requ
ired
eF
acili
tate
CP
UC
sta
ff o
vers
ight
of
cons
truc
tion
proj
ects
(w
itnes
sing
of
test
ing,
insp
ectio
ns, r
ecor
d re
view
s).
Fac
ilita
te
CP
UC
as
requ
ired
CP
UC
pa
rtic
ipat
ion
appr
opria
tely
fa
cilit
ated
Fac
ilita
te
CP
UC
as
requ
ired
Fac
ilita
te
CP
UC
as
requ
ired
fR
evie
w c
ontr
acto
r S
ite S
peci
fic W
ork
Pla
ns a
nd
Dis
tric
t Int
erim
Ope
ratin
g P
lans
for
saf
ety.
Rev
iew
S
SW
Ps
and
IOP
s as
re
quire
d
All
SS
WP
s an
d IO
Ps
wer
e re
view
ed
Rev
iew
S
SW
Ps
and
IOP
s as
re
quire
d
Rev
iew
S
SW
Ps
and
IOP
s as
re
quire
d
3Im
plem
ent C
al/O
SH
A m
anda
ted
Inju
ry a
nd Il
lnes
s P
reve
ntio
n P
rogr
am (
IIPP
)
3a
Rev
iew
and
upd
ate
the
IIPP
pla
n, a
nd II
PP
trai
ning
re
quire
men
ts a
s ne
eded
.R
evie
w II
PP
pl
an a
nd
trai
ning
req
.
IIPP
and
tr
aini
ng
requ
irem
ents
re
view
ed a
nd
upda
ted
Rev
iew
IIP
P
plan
and
tr
aini
ng r
eq.
Rev
iew
IIP
P
plan
and
tr
aini
ng r
eq.
bR
evie
w, i
nves
tigat
e, a
nd f
acili
tate
cor
rect
ive
actio
ns f
or
empl
oyee
acc
iden
ts/in
cide
nts
that
mee
t the
C
al/O
SH
A/w
orke
rs c
omp.
cla
im r
epor
ting
thre
shol
ds.
Rev
iew
, in
vest
igat
e an
d fa
cilit
ate
corr
ectiv
e ac
tion
as
requ
ired
Em
ploy
ee
acci
dent
s re
view
ed,
inve
stig
ated
w
hen
war
rant
ed, a
nd
corr
ectiv
e ac
tion
faci
litat
ed
Rev
iew
, in
vest
igat
e an
d fa
cilit
ate
corr
ectiv
e ac
tion
as
requ
ired
Rev
iew
, in
vest
igat
e an
d fa
cilit
ate
corr
ectiv
e ac
tion
as
requ
ired
cR
ecor
d an
d re
port
em
ploy
ee/p
atro
n ac
cide
nt d
ata
(Qua
rter
ly S
afet
y S
tatis
tics
Rep
ort)
.D
evel
op r
epor
t ea
ch q
uart
erR
epor
t de
velo
ped
and
dist
ribut
ed
each
qua
rter
Dev
elop
rep
ort
each
qua
rter
Dev
elop
rep
ort
each
qua
rter
43
FY
17 G
oal
s &
Ob
ject
ives
- S
yste
m S
afet
y D
epar
tmen
t
FY
15 O
bj
FY
15 A
ctu
alF
Y16
Ob
jF
Y17
Ob
jP
erfo
rman
ce M
easu
res
Pro
ject
s/P
rog
ram
s/G
oal
sD
esir
ed O
utc
om
es/O
bje
ctiv
es
dR
evie
w, i
nves
tigat
e, a
nd r
esol
ve S
afet
y N
otic
es a
s re
quire
d.R
evie
w a
nd
inve
stig
ate
Saf
ety
Not
ices
as
req
uire
d
All
Saf
ety
Not
ices
re
view
ed a
nd
proc
esse
d
Rev
iew
and
in
vest
igat
e S
afet
y N
otic
es
as r
equi
red
Rev
iew
and
in
vest
igat
e S
afet
y N
otic
es
as r
equi
red
eC
hair
the
Join
t Uni
on/M
anag
emen
t Hea
lth a
nd S
afet
y C
omm
ittee
mon
thly
mee
tings
, mai
ntai
n m
inut
es, a
nd
reso
lve
issu
es.
Cha
ir 12
m
onth
ly
mee
tings
per
ye
ar a
nd
deve
lop
min
utes
Cha
ired
all
mee
tings
, di
strib
uted
m
inut
es,
faci
litat
ed
reso
lutio
n of
is
sues
Cha
ir 12
m
onth
ly
mee
tings
per
ye
ar a
nd
deve
lop
min
utes
Cha
ir 12
m
onth
ly
mee
tings
per
ye
ar a
nd
deve
lop
min
utes
fP
erfo
rm f
acili
ty a
nd e
quip
men
t ins
pect
ions
to e
nsur
e co
mpl
ianc
e w
ith C
al/O
SH
A s
afet
y re
gula
tions
; eac
h pa
ssen
ger
stat
ion,
yar
d, a
nd s
hop
twic
e an
nual
ly.
Insp
ect e
ach
stat
ion
and
shop
twic
e an
nual
ly
Eac
h pa
ssen
ger
stat
ion
and
shop
in
spec
ted
twic
e
Insp
ect e
ach
stat
ion
and
shop
twic
e an
nual
ly
Insp
ect e
ach
stat
ion
and
shop
twic
e an
nual
ly
4Im
plem
ent E
nviro
nmen
tal
Com
plia
nce
Reg
ulat
ions
4a
Sup
port
rev
iew
and
impl
emen
tatio
n of
Dis
tric
t's
Gen
eral
Per
mit
for
Indu
stria
l Sto
rm W
ater
Dis
char
ges
and
Pha
se II
MS
4 pr
ogra
ms.
Rev
iew
and
im
plem
ent a
s re
quire
d
Wor
k de
liver
able
s im
plem
ente
d an
d su
bmitt
ed
as r
equi
red
Rev
iew
and
im
plem
ent a
s re
quire
d
Rev
iew
and
im
plem
ent a
s re
quire
d
bF
acili
tate
the
Dis
tric
t's h
azar
dous
was
te d
ispo
sal
prog
ram
s.F
acili
tate
w
aste
pic
kups
qu
arte
rly
Was
te p
ick-
ups
faci
litat
edF
acili
tate
w
aste
pic
kups
qu
arte
rly
Fac
ilita
te
was
te p
icku
ps
quar
terly
cF
acili
tate
the
Dis
tric
t's P
erm
it P
rogr
ams
(HM
BP
s, A
ir Q
ualit
y, In
dust
rial W
aste
Wat
er, U
nder
grou
nd S
tora
ge
Tan
ks, H
azar
dous
Mat
eria
ls M
anag
emen
t, et
c).
Ren
ew p
erm
its
as r
equi
red
All
perm
its
rene
wed
Ren
ew p
erm
its
as r
equi
red
Ren
ew p
erm
its
as r
equi
red
dA
dmin
iste
r th
e G
ener
al E
nviro
nmen
tal S
ervi
ces
Con
trac
ts.
Pro
cess
wor
k di
rect
ives
as
requ
ired
Wor
k di
rect
ives
pr
oces
sed
as
requ
ired
Pro
cess
wor
k di
rect
ives
as
requ
ired
Pro
cess
wor
k di
rect
ives
as
requ
ired
5Im
plem
ent D
istr
ict I
nitia
tives
5a
Com
pile
the
Saf
ety
Dep
artm
ent's
por
tion
of th
e Q
uart
erly
Per
form
ance
Rep
ort (
QP
R)
to th
e B
oard
ea
ch q
uart
er.
Com
pile
re
port
s ea
ch
quar
ter
All
repo
rts
com
pile
dC
ompi
le
repo
rts
each
qu
arte
r
Com
pile
re
port
s ea
ch
quar
ter
44
Dep
artm
ent M
anag
er*
Way
ne W
ong
Eco
nom
ic O
ppor
tuni
ty P
olic
ies a
nd
Prog
ram
sR
uby
Sm
ith
Wor
kfor
ce a
nd P
olic
y C
ompl
ianc
e S
haro
n M
oore
Env
iron
men
tal J
usti
ce
EE
O T
rain
ing
Dat
a D
ispa
rity
Stu
dy U
pdat
e an
d R
epor
ting
Lan
guag
e A
ssis
tanc
e S
ervi
ces
EE
O P
rogr
amT
itle
VI
Con
trac
t & L
abor
Com
plia
nce
Prog
ram
sH
ayde
n L
ee (
Inte
rim
)
Prev
aili
ng W
age
Mon
itori
ng
Sys
tem
Sup
port
-V
endo
r P
aym
ent T
rack
ing
Sys
tem
Pro
mpt
Pay
men
t and
Ret
enti
on
Mon
itor
ing
*The
Dep
artm
ent M
anag
er, O
ffic
e of
Civ
il R
ight
s, h
as d
otte
d li
ne r
epor
ting
resp
onsi
bili
ty to
the
Gen
eral
Man
ager
for
all
EE
O, T
itle
VI
and
DB
E m
atte
rs.
On-
Cal
l Con
trac
ts A
dmin
istr
atio
n
Mon
itor
Sel
ecti
on
Proc
ess
Adv
isor
y C
omm
itte
es
Titl
e V
I &
Env
iron
men
tal
Just
ice
Equ
al E
mpl
oym
ent
Opp
ortu
nity
Cer
tifi
cati
on P
rogr
ams
Eco
nom
ic O
ppor
tuni
ty P
rogr
ams
Gen
eral
Out
reac
h an
d M
atch
mak
ing
Prog
ram
Sup
port
an
d Pl
anni
ng
Cer
tific
atio
n an
d M
onito
ring
Rep
orti
ngT
itle
VI/
EJ
Out
reac
h
Bus
ines
s A
dvis
ory
Com
mitt
ee
Tar
gete
d O
utre
ach
and
Mat
chm
akin
g
Rep
orti
ng
Sub
reci
pien
t Mon
itor
ing
Subr
ecip
ient
Mon
itor
ing
Con
trac
t Com
plia
nce
Con
trac
t Com
plia
nce
Pro
mpt
Pay
men
t, R
eten
tion
and
P
reva
ilin
g W
age
Mon
itor
ing
Ope
ratin
g16
.8
Cap
ital
7.3
R
eim
burs
able
-
Tot
al24
.0
HE
AD
CO
UN
T
45
FY
17 G
oal
s &
Ob
ject
ives
- C
ivil
Rig
hts
Dep
artm
ent
FY
15 O
bj
FY
15 A
ctu
alF
Y16
Ob
jF
Y17
Ob
j
1A
ttain
Trie
nnia
l DB
E G
oal.
1a
23%
17.8
%23
%T
BD
bD
evel
op a
nd s
ubm
it T
rienn
ial D
BE
goa
l rep
ort.
N/A
N/A
Aug
-16
N/A
cC
ompl
ete
and
subm
it U
nifo
rm R
epor
t of
DB
E
Aw
ards
or
Com
mitm
ents
.S
emi-a
nnua
lM
etS
emi-a
nnua
lS
emi-a
nnua
l
dP
repa
re D
BE
Goa
l Sho
rtfa
ll R
epor
t to
FT
A (
if ne
eded
).
Ann
ual
Met
Ann
ual
Ann
ual
eC
ompl
ete
Dis
parit
y S
tudy
with
in 1
2 m
onth
s of
aw
ard.
A
s re
quire
dIn
pro
gres
sM
ar-1
6N
/A
2M
onito
r D
BE
/MB
E/W
BE
/ S
B/S
BE
/MS
BE
for
con
trac
t co
mpl
ianc
e.
2a
100%
100%
100%
bR
evie
w a
nd m
onito
r S
BE
/MS
BE
par
ticip
atio
n on
al
l fed
eral
ly f
unde
d co
ntra
cts,
ser
vice
agr
eem
ents
an
d pr
ocur
emen
t con
trac
ts o
ver
$50K
and
do
cum
ent a
ll m
onito
ring
activ
ities
.
100%
Met
100%
100%
cE
nsur
e pr
ompt
pay
men
t and
rel
ease
of
rete
ntio
n fo
r D
BE
s an
d no
n-D
BE
s on
fed
eral
ly f
unde
d pr
ojec
ts.
100%
Not
Met
100%
100%
dR
evie
w a
nd m
onito
r al
l non
-fed
eral
ly f
unde
d co
ntra
cts
for
com
plia
nce
with
Non
-Dis
crim
inat
ion
for
Sub
cont
ract
ing
Pro
gram
and
Sm
all B
usin
ess
Pro
gram
.
50%
Not
Met
50%
100%
eR
evie
w D
BE
/MB
E/W
BE
/SB
/SB
E/M
SB
E
part
icip
atio
n w
ithin
7 b
usin
ess
days
aft
er r
ecei
pt o
f bi
d in
form
atio
n.
7 da
ysM
et7
days
5 da
ys
Per
form
ance
Mea
sure
s
Pro
ject
s/P
rog
ram
s/G
oal
sD
esir
ed O
utc
om
es/O
bje
ctiv
es
Ens
ure
that
the
trie
nnia
l DB
E g
oal i
s m
et th
roug
h ra
ce c
onsc
ious
and
rac
e ne
utra
l met
hods
for
co
ntra
cts
over
$50
k.
Rev
iew
and
mon
itor
DB
E p
artic
ipat
ion
on a
ll fe
dera
lly f
unde
d co
ntra
cts,
ser
vice
agr
eem
ents
an
d pr
ocur
emen
t con
trac
ts o
ver
$50K
and
do
cum
ent a
ll m
onito
ring
activ
ities
.
50%
46
FY
17 G
oal
s &
Ob
ject
ives
- C
ivil
Rig
hts
Dep
artm
ent
FY
15 O
bj
FY
15 A
ctu
alF
Y16
Ob
jF
Y17
Ob
j
Per
form
ance
Mea
sure
s
Pro
ject
s/P
rog
ram
s/G
oal
sD
esir
ed O
utc
om
es/O
bje
ctiv
es
fIn
coo
rdin
atio
n w
ith p
roje
ct s
pons
or, c
ondu
ct
unbu
ndlin
g an
alys
is, d
evel
op c
ontr
actin
g pl
ans,
an
d up
date
con
trac
ting
plan
s.
100%
Met
100%
100%
gC
lose
out
all
cont
ract
s be
fore
fin
al r
eten
tion
is
rele
ased
.N
/AN
/A10
0%10
0%
hR
ecei
ve a
ll m
onth
ly D
BE
rep
ort f
orm
s fo
r al
l co
ntra
cts
over
$50
,000
.N
/AN
/A10
0%10
0%
iC
ondu
ct s
ite v
isits
to in
terv
iew
con
trac
tors
' and
su
bcon
trac
tors
' em
ploy
ees.
Doc
umen
t m
onito
ring
activ
ities
.
N/A
N/A
60%
60%
3M
onito
r pu
blic
wor
ks c
ontr
acts
fo
r la
bor
com
plia
nce.
3a
Rev
iew
and
inve
stig
ate
Dav
is B
acon
wag
e co
mpl
aint
s an
d vi
olat
ions
with
in 1
0 da
ys o
f re
ceip
t on
all
fede
ral c
ontr
acts
.
N/A
N/A
N/A
95%
bD
eny/
App
rove
invo
ices
with
in 5
bus
ines
s da
ys.
N/A
N/A
N/A
95%
cC
ompl
ete
prev
ailin
g w
age
audi
ts w
ithin
30
days
of
rece
ivin
g al
l nec
essa
ry p
ayro
ll do
cum
ents
.N
/AN
/AN
/A95
%
dC
ondu
ct s
ite v
isits
to in
terv
iew
con
trac
tors
' and
su
bcon
trac
tors
' em
ploy
ees.
Doc
umen
t mon
itorin
g ac
tiviti
es.
50%
Not
Met
60%
75%
4P
rom
ote
and
faci
litat
e op
port
uniti
es f
or
DB
E/M
BE
/WB
E/
SB
/SB
E/M
SB
E p
artic
ipat
ion.
4a
Con
duct
pro
ject
-spe
cific
out
reac
h.15
Met
20
25
bC
ondu
ct o
utre
ach
for
MS
BE
set
-asi
de c
ontr
acts
. 8
Met
1012
cC
o-sp
onso
r ou
trea
ch e
vent
s w
ith C
BO
s an
d re
gion
al tr
ansi
t par
tner
s.5
Met
77
47
FY
17 G
oal
s &
Ob
ject
ives
- C
ivil
Rig
hts
Dep
artm
ent
FY
15 O
bj
FY
15 A
ctu
alF
Y16
Ob
jF
Y17
Ob
j
Per
form
ance
Mea
sure
s
Pro
ject
s/P
rog
ram
s/G
oal
sD
esir
ed O
utc
om
es/O
bje
ctiv
es
dC
ondu
ct m
atch
mak
ing
even
ts.
10M
et15
17
eE
nsur
e an
d im
plem
ent D
istr
ict-
wid
e S
mal
l B
usin
ess
Sup
port
Ser
vice
s fo
r ex
istin
g W
arm
S
prin
gs p
roje
ct.
50%
Met
100%
100%
fE
nsur
e an
d im
plem
ent D
istr
ict-
wid
e S
mal
l B
usin
ess
Sup
port
Ser
vice
s.N
/AN
/AN
/A50
%
gC
ondu
ct w
orks
hops
with
prim
e co
ntra
ctor
s.5
Not
Met
55
hC
ondu
ct o
utre
ach
even
t for
all
secu
rity
sens
itive
in
form
atio
n P
roje
cts.
N/A
N/A
N/A
100%
55
aP
roce
ss D
BE
cer
tific
atio
ns w
ithin
90
busi
ness
da
ys o
f re
ceip
t of
com
plet
ed a
pplic
atio
n.90
day
s9
da
ys90
day
s90
day
s
bP
roce
ss D
BE
cer
tific
atio
n re
new
als.
10
0%M
et10
0%10
0%
cC
ondu
ct s
ite v
isits
on
all n
ew f
irms
and
any
cert
ifica
tion
per
DO
T R
egul
atio
ns.
Ann
ual
Met
Ann
ual
Ann
ual
dP
roce
ss S
BE
/MS
BE
cer
tific
atio
ns w
ithin
90
busi
ness
day
s of
rec
eipt
of
com
plet
e ap
plic
atio
n.
90 d
ays
9 da
ys90
day
s90
day
s
eP
roce
ss M
/WB
E c
ertif
icat
ions
with
in 9
0 bu
sine
ss
days
of
rece
ipt o
f co
mpl
ete
appl
icat
ion.
90
day
s9
days
90 d
ays
90 d
ays
6M
aint
ain
runn
ing
tally
of
com
mitm
ents
and
pay
men
ts.
6a
Est
ablis
h re
cord
of
all a
war
ded
cont
ract
s an
d su
bcon
trac
ts o
n al
l con
trac
ts o
ver
$100
,000
.10
0%M
et10
0%10
0%
bE
nsur
e th
at a
ggre
gate
info
rmat
ion
for
all c
ontr
act
awar
ds u
nder
$10
0,00
0 ar
e ob
tain
ed f
rom
pr
ocur
emen
t on
a qu
arte
rly b
asis
and
in
corp
orat
ed in
to V
PT
rep
ortin
g.
100%
Met
100%
100%
Pro
cess
DB
E/M
BE
/WB
E/S
BE
/ M
SB
E c
ertif
icat
ion
and
mai
ntai
n da
taba
se.
48
FY
17 G
oal
s &
Ob
ject
ives
- C
ivil
Rig
hts
Dep
artm
ent
FY
15 O
bj
FY
15 A
ctu
alF
Y16
Ob
jF
Y17
Ob
j
Per
form
ance
Mea
sure
s
Pro
ject
s/P
rog
ram
s/G
oal
sD
esir
ed O
utc
om
es/O
bje
ctiv
es
cIn
put i
nvoi
ce a
nd p
aym
ent i
nfor
mat
ion
for
all
cont
ract
aw
ards
und
er $
10M
.10
0%M
et10
0%10
0%
dC
oord
inat
e w
ith p
roje
cts
to e
nsur
e ve
ndor
s in
put
invo
ice
and
paym
ent i
nfor
mat
ion
for
all c
ontr
act
awar
ds o
ver
$10M
.
100%
Met
100%
100%
eM
aint
ain
erro
r fr
ee d
ata
in V
PT
sys
tem
.A
s re
quire
dM
etA
s re
quire
dA
s re
quire
d
7M
onito
r su
brec
ipie
nts
to
ensu
re c
ompl
ianc
e w
ith
fede
ral r
egul
atio
ns.
7a
Mon
itor
subr
ecip
ient
s to
ens
ure
com
plia
nce
with
C
ircul
ar 4
702.
1B in
clud
ing
subm
ittal
of
Titl
e V
I pr
ogra
ms.
100%
Met
As
requ
ired
As
requ
ired
bM
onito
r su
brec
ipie
nts
to e
nsur
e co
mpl
ianc
e w
ith
the
DB
E P
rogr
am r
equi
rem
ents
.10
0%10
0%10
0%10
0%
c M
onito
r E
EO
Pro
gram
s of
sub
reci
pien
ts a
nd
cont
ract
ors
that
em
ploy
50
or m
ore
tran
sit r
elat
ed
empl
oyee
s.
100%
Met
As
requ
ired
As
requ
ired
8M
onito
r T
itle
VI P
rogr
am
com
plia
nce.
8a
Pro
vide
ove
rsig
ht a
utho
rity
to e
nsur
e th
at T
itle
VI
requ
irem
ents
are
met
. A
s re
quire
dM
etA
s re
quire
dA
s re
quire
d
bId
entif
y, d
isse
min
ate
and
prov
ide
spec
ific
requ
irem
ents
to d
epar
tmen
ts r
espo
nsib
le f
or
impl
emen
ting
Titl
e V
I.
As
requ
ired
Met
As
requ
ired
As
requ
ired
cIn
vest
igat
e an
d re
cord
com
plai
nts
and
law
suits
.90
day
sM
et90
day
s90
day
s
dU
pdat
e T
itle
VI T
rienn
ial P
rogr
am.
Mar
-17
In p
rogr
ess
Mar
-15
Mar
-17
eC
olla
bora
te w
ith G
over
nmen
t and
Com
mun
ity
Rel
atio
ns o
n th
e ef
fect
iven
ess
and
incl
usiv
enes
s of
the
Pub
lic P
artic
ipat
ion
Pla
n.
Ann
ual
Met
Ann
ual
Ann
ual
fC
oord
inat
e w
ith O
pera
tions
Pla
nnin
g to
mon
itor
the
leve
l and
qua
lity
of tr
ansi
t ser
vice
on
vario
us
lines
.
Ann
ual
Met
Ann
ual
Ann
ual
49
FY
17 G
oal
s &
Ob
ject
ives
- C
ivil
Rig
hts
Dep
artm
ent
FY
15 O
bj
FY
15 A
ctu
alF
Y16
Ob
jF
Y17
Ob
j
Per
form
ance
Mea
sure
s
Pro
ject
s/P
rog
ram
s/G
oal
sD
esir
ed O
utc
om
es/O
bje
ctiv
es
gD
evel
op S
ervi
ce a
nd F
are
Equ
ity A
naly
sis
in
coor
dina
tion
with
sta
keho
lder
s. S
ubm
it an
alys
is
for
Boa
rd a
ppro
val.
As
requ
ired
Met
As
requ
ired
As
requ
ired
9M
onito
r La
ngua
ge A
ssis
tanc
e P
lan
(LA
P).
9a
Eva
luat
e LA
P to
gau
ge it
s ef
fect
iven
ess
and
dete
rmin
e if
upda
tes
to th
e P
lan
are
need
ed.
Ann
ual
Met
Ann
ual
Ann
ual
bM
easu
re f
requ
ency
of
LEP
con
tact
s.Q
uart
erly
Met
Qua
rter
lyQ
uart
erly
cA
sses
s vi
tal d
ocum
ents
to d
eter
min
e if
writ
ten
tran
slat
ion
or o
ral i
nter
pret
atio
n is
nec
essa
ry.
Ann
ual
Met
Ann
ual
Ann
ual
dP
rovi
de L
EP
trai
ning
to a
ppro
pria
te D
istr
ict s
taff
an
d ne
w h
ires.
A
s re
quire
dM
etA
s re
quire
dA
s re
quire
d
10M
onito
r E
nviro
nmen
tal J
ustic
e P
olic
y an
d P
rogr
am.
10a
Pro
vide
ove
rsig
ht a
utho
rity
to e
nsur
e th
at
Env
ironm
enta
l Jus
tice
Pol
icy
requ
irem
ents
are
m
et.
As
requ
ired
Met
As
requ
ired
As
requ
ired
bD
evel
op im
pact
ana
lysi
s m
emo
in c
oord
inat
ion
with
sta
keho
lder
s.
As
requ
ired
Met
As
requ
ired
As
requ
ired
cC
oord
inat
e w
ith O
pera
tions
Pla
nnin
g to
mon
itor
the
leve
l and
qua
lity
of tr
ansi
t ser
vice
for
low
-in
com
e po
pula
tions
.
Ann
ual
Met
Ann
ual
Ann
ual
dC
olla
bora
te w
ith s
pons
orin
g de
part
men
ts in
co
nduc
ting
publ
ic p
artic
ipat
ion
outr
each
eff
orts
.A
s re
quire
dM
etA
s re
quire
dA
nnua
l
eD
evel
op E
nviro
nmen
tal J
ustic
e ac
tiviti
es r
epor
t.
In p
rogr
ess
In p
rogr
ess
Ann
ual
Mar
-17
1111
a10
0%M
et10
0%10
0%
bP
rovi
de E
EO
-rel
ated
rep
orts
to E
xecu
tives
and
M
anag
ers.
A
nnua
lM
etA
nnua
lA
nnua
l
Mon
itor
EE
O P
rogr
am
com
plia
nce.
Pro
vide
EE
O-r
elat
ed r
epor
ts a
s re
quire
d to
sta
te
and
fede
ral a
genc
ies.
50
FY
17 G
oal
s &
Ob
ject
ives
- C
ivil
Rig
hts
Dep
artm
ent
FY
15 O
bj
FY
15 A
ctu
alF
Y16
Ob
jF
Y17
Ob
j
Per
form
ance
Mea
sure
s
Pro
ject
s/P
rog
ram
s/G
oal
sD
esir
ed O
utc
om
es/O
bje
ctiv
es
cU
pdat
e T
rienn
ial E
EO
Pro
gram
. M
ar-1
6F
eb-1
6N
/AN
/A
dC
olle
ct a
nd a
naly
ze e
mpl
oym
ent d
ata
to id
entif
y pr
oble
m a
reas
, goa
l set
ting
and
timet
able
s an
d de
velo
p pr
ogra
ms
to a
chie
ve g
oals
.
100%
Met
100%
100%
eR
evie
w e
mpl
oym
ent d
ecis
ions
to id
entif
y an
d re
mov
e ba
rrie
rs to
ach
ievi
ng s
peci
fic g
oals
and
ob
ject
ives
.
Ann
ual
Met
Ann
ual
Ann
ual
fM
onito
r an
d up
date
Aff
irmat
ive
Act
ion
Man
agem
ent S
yste
m d
atab
ase.
30 d
ays
Met
30 d
ays
30 d
ays
12P
rovi
de E
EO
trai
ning
.12
aP
rovi
de E
EO
trai
ning
to n
ew h
ires.
100%
Met
100%
100%
bP
rovi
de E
EO
and
Titl
e V
II tr
aini
ng to
all
new
ly
appo
inte
d fo
rew
orke
rs, s
uper
viso
rs a
nd
man
ager
s.
100%
90%
100%
100%
cE
nsur
e th
at A
B18
25 b
i-ann
ual s
exua
l har
assm
ent
trai
ning
req
uire
men
ts a
re m
et.
100%
90%
100%
100%
1313
aW
ithin
Met
With
inW
ithin
time
requ
ired
time
requ
ired
time
requ
ired
bC
ompl
ete
inte
rnal
inve
stig
atio
ns in
clud
ing
com
plai
nt d
eter
min
atio
ns.
90 d
ays
Met
90 d
ays
90 d
ays
1414
aR
evie
w r
ecru
itmen
t pla
n fo
r E
EO
com
plia
nce.
10
0%M
et10
0%10
0%
bC
oncu
r on
all
phas
es o
f th
e se
lect
ion
proc
ess
prio
r to
job
offe
r.10
0%M
et10
0%10
0%
cC
olla
bora
te w
ith H
R to
dev
elop
and
impl
emen
t re
crui
tmen
t and
sel
ectio
n st
rate
gies
.A
s re
quire
dM
etA
s re
quire
dA
s re
quire
d
Mon
itor
Hiri
ng a
nd S
elec
tion
Pro
cess
.
Rep
ort,
coun
sel a
nd
inve
stig
ate
EE
O c
ompl
aint
s.R
espo
nd to
ext
erna
l com
plai
nts
with
in th
e de
sign
ated
tim
e fr
ame.
51
FY
17 G
oal
s &
Ob
ject
ives
- C
ivil
Rig
hts
Dep
artm
ent
FY
15 O
bj
FY
15 A
ctu
alF
Y16
Ob
jF
Y17
Ob
j
Per
form
ance
Mea
sure
s
Pro
ject
s/P
rog
ram
s/G
oal
sD
esir
ed O
utc
om
es/O
bje
ctiv
es
dP
rovi
de tr
aini
ng a
nd s
uppo
rt to
man
ager
s re
gard
ing
EE
O m
atte
rs in
the
hirin
g an
d se
lect
ion
proc
ess.
100%
Met
100%
As
requ
ired
eC
reat
e re
port
s an
d an
alyz
e ou
tcom
es o
f se
lect
ion
proc
esse
s, a
nd m
odify
as
need
ed to
fac
ilita
te
effe
ctiv
e se
lect
ions
.
100%
Met
100%
As
requ
ired
fC
olla
bora
te w
ith H
R to
dev
elop
and
impl
emen
t re
crui
tmen
t str
ateg
ies
that
enc
oura
ge th
e em
ploy
men
t of
peop
le w
ith d
isab
ilitie
s.
As
requ
ired
Met
As
requ
ired
As
requ
ired
gP
artic
ipat
e in
HR
spo
nsor
ed e
mpl
oym
ent o
utre
ach
even
ts.
As
requ
ired
Met
As
requ
ired
As
requ
ired
15C
olla
bora
te w
ith H
R to
ad
dres
s A
DA
issu
es.
aP
rovi
de te
chni
cal a
ssis
tanc
e in
eva
luat
ing
requ
ests
for
acc
omm
odat
ion.
10
0%M
et10
0%A
s re
quire
d
16S
uppo
rt a
nd f
acili
tate
Adv
isor
y C
omm
ittee
act
iviti
es.
aM
aint
ain
list o
f no
n-el
ecte
d ad
viso
ry c
omm
ittee
s in
clud
ing
raci
al b
reak
dow
n of
mem
bers
hip
and
desc
riptio
n of
eff
orts
to e
ncou
rage
min
ority
pa
rtic
ipat
ion.
Mar
-17
In p
rogr
ess
Mar
-15
Mar
-17
bC
oord
inat
e th
e ac
tiviti
es o
f LE
P A
dvis
ory
Com
mitt
ee, B
usin
ess
Adv
isor
y C
ounc
il an
d th
e T
itle
VI E
nviro
nmen
tal J
ustic
e C
omm
ittee
.
Qua
rter
lyM
etQ
uart
erly
Qua
rter
ly
17S
uppo
rt D
istr
ict D
iver
sity
In
itiat
ive.
aD
evel
op C
eleb
rato
ry E
vent
s to
sup
port
div
ersi
ty a
t B
AR
T3
Eve
nts
a ye
arM
et3
Eve
nts
a ye
ar5
Eve
nts
a ye
ar
bC
oord
inat
e m
eetin
gs a
nd a
ctiv
ities
of
the
Div
ersi
ty
Em
ploy
ee R
esou
rce
Gro
upM
onth
lyM
etM
onth
lyM
onth
ly
52
Chi
ef In
form
atio
n O
ffic
erR
avi M
isra
App
licat
ions
Div
isio
nM
onin
a Sa
long
a
Ope
ratio
nsD
ivis
ion
Vac
ant
Port
al/
Doc
umen
tati
on
Mat
eria
ls &
M
aint
enan
ce
Fin
anci
al S
yste
ms
Com
pute
r S
uppo
rt
Coo
rdin
atio
n
Com
pute
r S
uppo
rt
Adm
inis
trat
ion
Dat
abas
e A
dmin
istr
atio
n
Syst
ems
Pro
gram
min
g
Info
rmat
ion
Sys
tem
Se
curi
ty
HC
M S
yste
ms
EG
IS &
Sec
urity
Div
isio
nT
ravi
s E
ngst
rom
Adm
inis
trat
ion
Bus
ines
s In
tell
igen
ce
Bud
get/
Plan
ning
Spa
tial
Dat
a
Ant
i-te
rror
ism
A
ppli
cati
on S
uppo
rt
Cyb
er S
ecur
ity
Tel
ecom
Rev
enue
Web
Ser
vice
s D
ivis
ion
Tim
othy
Moo
re
Proj
ect M
anag
emen
t D
ivis
ion
Ang
ela
Wes
t
TOTA
L H
EAD
CO
UNT
Ope
ratin
g66
.5
Cap
ital
1.5
REI
-
Staf
f68
.0
53
FY
17 G
oal
s &
Ob
ject
ives
- O
ffic
e o
f th
e C
hie
f In
form
atio
n O
ffic
er
FY
15 O
bj
FY
15 A
ctu
alF
Y16
Ob
jF
Y17
Ob
j
11
aM
aint
ain
at le
ast 9
8% B
AP
and
oth
er c
ompu
ter
syst
ems
avai
labi
lity.
N/A
N/A
N/A
N/A
bC
ompl
ete
the
enha
ncem
ents
and
pro
gram
min
g w
ithin
ag
reed
upo
n sc
hedu
le a
t lea
st 9
5% o
f th
e tim
e.95
%95
%95
%95
%
cA
fter
Go-
Live
, mai
ntai
n at
leas
t 98%
UN
IX c
ompu
ter
syst
em a
vaila
bilit
y.N
/AN
/AN
/AN
/A
dD
ecom
mis
sion
Mai
nfra
me-
-NE
W f
or F
Y13
.N
/AN
/AN
/AN
/A
eM
aint
ain
at le
ast 9
8%, P
eopl
esof
t, M
axim
o an
d ot
her
Mis
sion
Crit
ical
Bus
ines
s S
yste
ms
Ava
ilabi
lity.
98%
98%
98%
98%
fIm
plem
ent v
irtua
lizat
ion
for
impr
oved
sca
labi
lity
and
man
agem
ent o
f sy
stem
ava
ilabi
lity
and
perf
orm
ance
.98
%98
%98
%98
%
gIm
plem
ent p
roac
tive
syst
ems
mon
itorin
g an
d re
port
ing
tool
s fo
r sy
stem
per
form
ance
and
ava
ilabi
lity.
98%
98%
98%
98%
22
aLA
N/W
AN
. Man
age
a ce
ntra
l net
wor
k ce
nter
to
prov
ide
11 h
rs s
ervi
ce (
M -
F)
to e
nsur
e fil
e an
d pr
int
serv
ices
by
mai
ntai
ning
99%
file
ser
ver
avai
labi
lity.
99%
99%
99%
99%
bF
ollo
win
g S
yste
ms
Eng
inee
ring
stan
dard
s, a
pplic
ants
ca
n ac
cess
eR
ecru
it vi
a ba
rt.g
ov a
nd e
mpl
oyee
s ca
n re
ach
ES
S v
ia th
eir
pers
onal
Inte
rnet
con
nect
ions
with
98
% B
AR
T s
yste
m a
vaila
bilit
y.
98%
98%
98%
98%
cIm
plem
ent a
n en
hanc
ed H
elp
Des
k P
lan
that
pro
vide
s us
ers
with
impr
oved
and
tim
ely
reso
lutio
n of
issu
es.
90%
(pr
evio
usly
80%
) P
riorit
y 1
help
cal
ls r
esol
ved
with
in 1
bus
ines
s da
y.
95%
95%
95%
95%
Per
form
ance
Mea
sure
s
Pro
ject
s/P
rog
ram
s/G
oal
sD
esir
ed O
utc
om
es/O
bje
ctiv
es
Man
age
a ce
ntra
l Dat
a C
ente
r to
pr
ovid
e 24
hou
rs a
day
/7 d
ays
a w
eek
acce
ss f
or a
ll co
mpu
ting
need
s.
Con
trol
, pro
tect
and
sup
port
the
Dis
tric
t's te
chno
logy
ass
ets
by
prov
idin
g P
C H
elp
Des
k an
d ad
min
istr
atio
n of
Loc
al
Are
aNet
wor
k/W
ide
Are
a N
etw
ork
(LA
N/W
AN
) an
d pr
ovid
e ou
tsid
e ac
cess
for
app
lican
ts a
nd D
istr
ict
empl
oyee
s.
54
FY
17 G
oal
s &
Ob
ject
ives
- O
ffic
e o
f th
e C
hie
f In
form
atio
n O
ffic
er
FY
15 O
bj
FY
15 A
ctu
alF
Y16
Ob
jF
Y17
Ob
j
Per
form
ance
Mea
sure
s
Pro
ject
s/P
rog
ram
s/G
oal
sD
esir
ed O
utc
om
es/O
bje
ctiv
es
33
aT
roub
lesh
oot a
nd p
rovi
de p
robl
em r
esol
utio
n fo
r su
ppor
ted
Mis
sion
Crit
ical
bus
ines
s ap
plic
atio
ns b
y re
spon
ding
to p
rodu
ctio
n pr
oble
ms
with
in 4
hou
rs a
t le
ast 9
2% o
f th
e tim
e.
95%
95%
95%
95%
bS
ervi
ce M
anag
emen
t (IT
SM
) fo
r im
prov
ed p
roac
tive
mon
itorin
g, r
epor
ting
and
conf
igur
atio
n m
anag
emen
t.95
%95
%95
%95
%
4S
uppo
rt th
e D
istr
ict's
Peo
pleS
oft
and
Max
imo
impl
emen
tatio
n.4
aD
evel
op, t
est,
and
impl
emen
t sof
twar
e en
hanc
emen
ts
base
d on
agr
eed
upon
sch
edul
es 9
5% o
f th
e tim
e.95
%95
%95
%95
%
bM
aint
ain
appl
icat
ion
supp
ort b
y ke
epin
g in
stal
led
busi
ness
sof
twar
e an
d to
ols
in v
endo
r co
mpl
ianc
e.10
0%10
0%10
0%10
0%
cS
tren
gthe
n IT
Dep
artm
ent c
apac
ity w
ith th
e ne
cess
ary
skill
s an
d ca
pabi
litie
s, th
ereb
y en
ablin
g ef
fect
ive
post
pr
oduc
tion
supp
ort t
o D
istr
ict-
wid
e us
ers.
Fill
the
know
ledg
e ga
p th
roug
h ef
fect
ive
trai
ning
and
kn
owle
dge
tran
sfer
.
N/A
N/A
N/A
N/A
dS
tren
gthe
n pa
rtne
rshi
ps b
etw
een
IT D
epar
tmen
ts a
nd
Bus
ines
s D
ivis
ions
for
impr
oved
bus
ines
s su
ppor
t and
co
llabo
ratio
n. F
orm
atio
n of
ste
erin
g co
mm
ittee
of
stak
ehol
ders
to e
valu
ate
futu
re e
nhan
cem
ents
and
cu
rren
t iss
ues.
98%
98%
98%
98%
eE
xpan
d th
e ro
ll-ou
t of
OB
IEE
(O
racl
e B
usin
ess
Inte
llige
nce
Ent
erpr
ise
Edi
tion)
key
per
form
ance
in
dica
tors
fun
ctio
nalit
y to
Dis
tric
t use
rs.
Rol
l out
de
liver
ed c
apab
ilitie
s in
FY
12.
95%
95%
95%
95%
Con
duct
ong
oing
sof
twar
e m
aint
enan
ce a
nd tr
oubl
esho
otin
g of
exi
stin
g di
strib
uted
com
putin
g in
fras
truc
ture
and
sup
port
ed
busi
ness
app
licat
ions
.
55
FY
17 G
oal
s &
Ob
ject
ives
- O
ffic
e o
f th
e C
hie
f In
form
atio
n O
ffic
er
FY
15 O
bj
FY
15 A
ctu
alF
Y16
Ob
jF
Y17
Ob
j
Per
form
ance
Mea
sure
s
Pro
ject
s/P
rog
ram
s/G
oal
sD
esir
ed O
utc
om
es/O
bje
ctiv
es
5S
uppo
rt th
e D
istr
ict's
Doc
umen
t M
anag
emen
t Sys
tem
.5
aD
evel
op, t
est a
nd im
plem
ent n
ew d
ocum
ent d
esig
n re
ques
ts b
ased
on
agre
ed u
pon
sche
dule
s, 9
5% o
f th
e tim
e.
95%
95%
95%
95%
bM
aint
ain
at le
ast 9
8% s
yste
m a
vaila
bilit
y in
kio
sks
and
desk
tops
.98
%98
%98
%98
%
6S
uppo
rt th
e D
istr
ict’s
Ent
erpr
ise
Geo
grap
hic
Info
rmat
ion
Sys
tem
(E
GIS
).
6a
Mai
ntai
n ap
plic
atio
n su
ppor
t by
keep
ing
all e
xist
ing
publ
ishe
d ge
ospa
tial d
ata
laye
rs u
p to
dat
e th
roug
h re
gion
al p
artn
ersh
ips
& lo
cal d
ata
shar
ing
agre
emen
ts.
98%
98%
98%
98%
bS
tren
gthe
n in
tern
al d
ata
shar
ing
oppo
rtun
ities
by
depl
oyin
g a
mul
ti-ed
itor,
Ora
cle
base
d, g
eosp
atia
l dat
a w
areh
ouse
.
95%
95%
95%
95%
cE
xpan
d th
e ro
ll-ou
t of
EG
IS b
y de
ploy
ing
a se
ries
of
clou
d ba
sed
web
and
mob
ile S
AS
sol
utio
ns in
clud
ing
a po
rtal
to a
naly
ze a
nd r
epor
t Titl
e 6
obje
ctiv
es.
95%
95%
95%
95%
7D
evel
op, i
mpl
emen
t and
mai
ntai
n th
e D
istr
ict’s
Uni
fied
Cyb
er
Sec
urity
(U
CS
) pl
an.
7a
Str
engt
hen
the
Off
ice
of th
e C
IO’s
cap
acity
to p
rote
ct
agai
nst c
yber
-atta
ck b
y in
stitu
ting
new
pol
icie
s an
d pr
oced
ures
, sof
twar
e, h
ardw
are,
trai
ning
and
sp
ecia
lized
per
sonn
el.
95%
95%
95%
95%
bD
evel
op, t
est a
nd d
eplo
y sp
ecifi
c ap
plic
atio
ns r
elat
ed
to th
e 6
poin
ts o
f U
CS
: Des
ktop
Pro
tect
ion,
Dat
a P
rote
ctio
n, S
erve
r P
rote
ctio
n, N
etw
ork
Pro
tect
ion,
E
mai
l & W
eb, R
isk
& C
ompl
ianc
e.
95%
95%
95%
95%
8S
uppo
rt th
e ov
eral
l tec
hnol
ogy
&
supp
ort n
eeds
for
the
Dis
tric
t’s
Reg
iona
l Ant
i-Ter
roris
m
Inte
grat
ed L
aw E
nfor
cem
ent
Sys
tem
(R
AIL
S).
8a
Dev
elop
, tes
t and
dep
loy
all g
eosp
atia
l lay
ers
for
RA
ILS
Pha
se 1
(R
egio
nal A
nti-T
erro
rism
Inte
grat
ed
Law
Enf
orce
men
t Sys
tem
).
98%
98%
98%
98%
56
Gen
eral
Cou
nsel
Mat
thew
Bur
row
s
Leg
al
Ass
ocia
te G
ener
al C
ouns
elV
icto
ria
Nue
tzel
Leg
al S
uppo
rt a
nd A
dvic
e
Boa
rd o
f D
irec
tors
Cap
itol
Cor
rido
r
Con
stru
ctio
n C
ontr
acts
Pro
cure
men
t Con
trac
ts
Fun
ding
Agr
eem
ents
Spec
ial A
gree
men
ts
Rea
l Est
ate
Lab
or
Cla
ims
& L
itig
atio
n
Seni
or A
dmin
istr
ativ
e A
naly
st
TOTA
L H
EAD
CO
UNT
Ope
ratin
g17
.0
Cap
ital
4.0
REI
-
Staf
f21
.0
57
FY
17 G
oal
s &
Ob
ject
ives
- L
egal
Off
ice
FY
15 O
bj
FY
15 A
ctu
alF
Y16
Ob
jF
Y17
Ob
j
11
aG
ener
al C
ouns
el o
r A
ssoc
iate
Gen
eral
Cou
nsel
atte
nd
all B
oard
and
Com
mitt
ee M
eetin
gs.
100%
100%
100%
100%
bLe
gal r
epre
sent
atio
n at
all
Boa
rd a
gend
a re
view
co
mm
ittee
s an
d al
l Gen
eral
Man
ager
sig
ning
m
eetin
gs.
100%
100%
100%
100%
22
aM
eet a
ll co
urt i
mpo
sed
dead
lines
.10
0%10
0%10
0%10
0%
33
aR
espo
nd to
75%
of
requ
ests
for
lega
l rev
iew
of
Hum
an R
esou
rces
mat
ters
on
aver
age
with
in 2
1 da
ys
of r
ecei
pt o
f as
sign
men
t by
the
revi
ewin
g at
torn
ey.
21 D
ays
ME
T21
Day
s21
Day
s
44
aP
rovi
de a
n at
torn
ey f
or a
ll ar
bitr
atio
ns a
t whi
ch
oppo
sitio
n is
rep
rese
nted
by
coun
sel a
nd a
t all
othe
r ar
bitr
atio
ns a
s re
ques
ted.
100%
100%
100%
100%
bP
rovi
de r
evie
w o
f an
d ad
vice
for
pro
pose
d di
scip
line
with
in 5
wor
king
day
s.5
Day
sM
ET
5 D
ays
5 D
ays
Hu
man
Res
ou
rces
Pro
vide
acc
urat
e an
d tim
ely
lega
l ad
vice
on
all H
uman
Res
ourc
es
mat
ters
incl
udin
g co
mpl
ianc
e of
D
istr
ict p
olic
ies
and
proc
edur
es
[con
cern
ing
wag
es, w
orki
ng
cond
ition
s an
d be
nefit
s] w
ith
lega
l req
uire
men
ts a
nd B
oard
ac
tion.
Lab
or
Rel
atio
ns
Pro
vide
acc
urat
e an
d tim
ely
lega
l ad
vice
on
labo
r m
atte
rs in
clud
ing
cont
ract
neg
otia
tions
, ar
bitr
atio
ns, t
erm
inat
ions
and
di
scip
line.
Per
form
ance
Mea
sure
sP
roje
cts/
Pro
gra
ms/
Go
als
Des
ired
Ou
tco
mes
/Ob
ject
ives
Bo
ard
of
Dir
ecto
rsR
evie
w a
ll m
atte
rs s
ubm
itted
to
the
Boa
rd a
nd r
espo
nd to
all
ques
tions
ref
erre
d to
the
Off
ice
of th
e G
ener
al C
ouns
el.
Lit
igat
ion
Vig
orou
sly
defe
nd th
e in
tere
sts
of
the
Dis
tric
t in
mat
ters
han
dled
in-
hous
e an
d pr
ovid
e cl
ear
dire
ctio
n an
d co
ntro
l of
litig
atio
n re
ferr
ed.
58
FY
17 G
oal
s &
Ob
ject
ives
- L
egal
Off
ice
FY
15 O
bj
FY
15 A
ctu
alF
Y16
Ob
jF
Y17
Ob
j
Per
form
ance
Mea
sure
sP
roje
cts/
Pro
gra
ms/
Go
als
Des
ired
Ou
tco
mes
/Ob
ject
ives
55
aR
espo
nd to
90%
of
requ
ests
for
rev
iew
of
IFB
aw
ard
docu
men
ts o
n av
erag
e w
ithin
5 w
orki
ng d
ays
of
rece
ipt o
f re
view
ing
atto
rney
.
5 D
ays
ME
T5
Day
s5
Day
s
bO
n av
erag
e w
ithin
10
wor
king
day
s of
rec
eipt
of
assi
gnm
ent b
y re
view
ing
atto
rney
, pro
vide
writ
ten
com
men
t on:
75%
of
cons
truc
tion
cont
ract
s an
d ch
ange
ord
ers;
re
mai
ning
25%
with
in 1
0 m
ore
days
.10
Day
s(1
) N
OT
ME
T10
Day
s10
Day
s
75%
of
proc
urem
ent c
ontr
acts
and
cha
nge
orde
rs;
rem
aini
ng 2
5% w
ithin
10
mor
e da
ys.
10 D
ays
ME
T10
Day
s10
Day
s
75%
of
prof
essi
onal
ser
vice
s ag
reem
ents
(at
any
st
age
of r
evie
w);
rem
aini
ng 2
5% w
ithin
10
mor
e da
ys.
10 D
ays
(1)
NO
T M
ET
10 D
ays
10 D
ays
100%
of
stop
not
ices
and
sto
p no
tice
rele
ases
.10
Day
sN
OT
ME
T10
Day
s10
Day
s
66
a2
Day
sM
ET
2 D
ays
2 D
ays
CO
NT
RA
CT
S &
AG
RE
EM
EN
TS
Rev
iew
, rev
ise
as n
eces
sary
, and
ap
prov
e co
ntra
cts
and
agre
emen
ts o
f al
l typ
es in
su
ppor
t of
Dis
tric
t Ope
ratio
ns,
Ear
thqu
ake
Saf
ety
Pro
gram
, B
usin
ess
Adv
ance
men
t Pla
n,
Str
ateg
ic M
aint
enan
ce P
rogr
am
(SM
P),
Acc
ess
Impr
ovem
ent
Pro
ject
s, S
yste
m S
ecur
ity
Pro
ject
s, C
apito
l Cor
ridor
, and
S
yste
m E
xpan
sion
incl
udin
g O
AC
, eB
AR
T, W
SX
, San
Jos
e E
xten
sion
, the
HM
C P
roje
ct a
nd
the
New
OC
C.
GE
NE
RA
L M
AN
AG
ER
&
DE
PA
RT
ME
NT
AL
LE
GA
L
AD
VIC
ER
espo
nd to
req
uest
s fo
r le
gal
revi
ew a
nd a
dvic
e fr
om th
e O
ffic
e of
the
Gen
eral
Man
ager
an
d ot
her
depa
rtm
ents
as
requ
ired
in c
onne
ctio
n w
ith a
ll as
pect
s of
Dis
tric
t bus
ines
s in
clud
ing
BA
RT
ope
ratio
ns,
Cap
itol C
orrid
or, H
uman
R
esou
rces
, Pla
nnin
g (in
clud
ing
syst
em e
xpan
sion
and
acc
ess
impr
ovem
ents
), r
eal e
stat
e (in
clud
ing
tran
sit o
rient
ed
deve
lopm
ent (
TO
D))
, en
viro
nmen
tal,
ener
gy, s
afet
y an
d se
curit
y, f
inan
ces,
con
trac
ts
and
agre
emen
ts, m
arke
ting
and
reve
nue-
gene
ratio
n in
itiat
ives
(in
clud
ing
adve
rtis
ing)
, co
nces
sion
s, c
onfli
cts
of in
tere
st,
and
elec
tions
.
Com
plet
e re
view
(ap
prov
e/di
sapp
rove
) on
90%
of
final
E
xecu
tive
Dec
isio
n D
ocum
ents
(E
DD
s) o
n av
erag
e w
ithin
2 w
orki
ng d
ays
of r
ecei
pt.
59
Con
trol
ler/
Tre
asur
erR
ose
Pobl
ete
Ass
ista
nt C
ontr
olle
rC
hris
toph
er G
anA
ssis
tant
Tre
asur
er(V
acan
t)In
sura
nce
Ter
ri H
odge
s
Cas
h H
andl
ing/
Rev
enue
Con
trol
Tre
asur
y A
naly
sis
Cre
dit/
Deb
it F
are
Pro
gram
s
Acc
ount
s P
ayab
le
Gen
eral
Acc
ount
ing
Pay
roll
Pro
cess
ing
Dis
tric
t Ins
uran
ce P
rogr
am
Sys
tem
s A
ccou
ntin
g &
Fin
anci
al R
epor
ting
Tim
e &
Acc
ount
ing
Adm
inis
trat
ion
Div
isio
n
Seni
or S
taff
Ana
lyst
TOTA
L H
EAD
CO
UNT
Ope
ratin
g10
4.0
Cap
ital
5.0
REI
-
Staf
f10
9.0
60
FY
17 G
oal
s &
Ob
jec
tive
s -
Fin
ance
Off
ice
FY
15 O
bj
FY
15 A
ctu
alF
Y16
Ob
jF
Y17
Ob
j
1D
evel
op f
inan
cial
for
ecas
ts t
o id
entif
y an
d pl
an f
or f
utur
e re
venu
e ne
eds
and
expe
nditu
res,
an
d al
loca
tions
to
capi
tal a
nd
rese
rves
.
1a
Mai
ntai
n op
erat
ing
rese
rve
of a
t le
ast
5% o
f to
tal
annu
al o
pera
ting
expe
nses
.O
utco
me
pend
ing
Boa
rd
App
rova
l P
ropo
sed
Boa
rd P
olic
y w
ould
in
crea
se
rese
rves
to
be
= t
o on
e m
onth
of
oper
atin
g &
ca
pita
l ex
pens
es
Am
ende
d R
eser
ve
Pol
icy
pass
ed
by B
oard
Oct
. 20
14.
In
crea
se
Res
erve
fro
m
5% t
o 15
%
($33
m t
o $8
9m).
A
t ye
ar-e
nd F
Y15
$3
.5m
add
ed
to R
eser
ve.
Impl
emen
t B
oard
R
esol
utio
n (a
ppro
ved
Oct
20
14)
to
incr
ease
re
serv
es t
o eq
uiva
lent
of
1 m
o op
erat
ing
expe
nse
by
tran
sfer
ring
50%
of
any
year
-end
net
po
sitiv
e re
sult,
up
to
$3.5
M
annu
ally
.
Sam
e
2In
vest
Dis
tric
t fu
nds
and
mon
itor
bond
issu
es.
2a
Inve
st f
unds
in a
man
ner
to in
sure
pre
serv
atio
n of
ca
pita
l.0
to 1
.0%
R
etur
nM
et0
to 1
.0%
R
etur
n0
to 1
%
Ret
urn
33
aD
epos
it re
venu
es w
ithin
tw
o w
orki
ng d
ay(s
) of
co
llect
ion.
2 w
ork
days
Met
2 w
ork
days
2 w
ork
days
b cP
rovi
de v
aria
nce
and
unus
ual a
ctiv
ity r
epor
ts t
o m
aint
enan
ce a
nd in
vest
igat
ive
depa
rtm
ents
as
circ
umst
ance
s w
arra
nt.
As
need
edM
etA
s ne
eded
As
need
ed
4S
ervi
ce A
FC
equ
ipm
ent
to
mai
ntai
n in
-ser
vice
con
ditio
n an
d co
ntro
l cas
h.
4a
Ser
vice
tic
ket
vend
ing,
add
far
e an
d bi
ll ch
ange
m
achi
nes
as n
eces
sary
to
mee
t cu
stom
er s
ervi
ce
requ
irem
ents
.
As
need
edM
etA
s ne
eded
As
need
ed
bW
ork
with
aff
ecte
d de
part
men
ts t
o re
duce
tic
ket
frau
d.A
s ne
eded
Met
As
need
edA
s ne
eded
Per
form
ance
Mea
sure
s
Pro
ject
s/P
rog
ram
s/G
oal
sD
esir
ed O
utc
om
es/O
bje
ctiv
es
Mon
itor,
con
trol
and
acc
ount
for
ca
sh c
olle
cted
, co
ordi
nate
and
m
onito
r va
rianc
es.
Pre
pare
acc
ount
ing
repo
rts
with
in 3
day
s af
ter
cash
is
coun
ted
and
depo
site
d.3
wor
k da
ysM
et3
wor
k da
ys3
wor
k da
ys
61
FY
17 G
oal
s &
Ob
jec
tive
s -
Fin
ance
Off
ice
FY
15 O
bj
FY
15 A
ctu
alF
Y16
Ob
jF
Y17
Ob
jP
erfo
rman
ce M
easu
res
Pro
ject
s/P
rog
ram
s/G
oal
sD
esir
ed O
utc
om
es/O
bje
ctiv
es
5A
dmin
iste
r D
ebit/
Cre
dit
Car
d T
icke
t P
rogr
am.
5a
Res
pond
to
bank
inqu
iries
on
cred
it/de
bit
tran
sact
ions
w
ithin
12
days
.12
cal
enda
r da
ysM
et12
cal
enda
r da
ys12
cal
enda
r da
ys
6A
dmin
iste
r C
usto
mer
Ref
und
Cla
ims.
6a
Pro
cess
pat
ron
refu
nd c
laim
s w
ithin
7 w
orki
ng d
ays
of
rece
ipt
to m
axim
ize
cust
omer
con
veni
ence
.7
wor
k da
ysM
et7
wor
k da
ys7
wor
k da
ys
7A
dmin
iste
r of
f-si
te t
icke
t sa
les.
7a
Pro
cess
off
site
tic
ket
orde
rs w
ithin
7 w
orki
ng d
ays
of
rece
ipt
to m
axim
ize
cust
omer
con
veni
ence
.7
wor
k da
ysM
et7
wor
k da
ys7
wor
k da
ys
8A
dmin
iste
r th
e G
roup
Sal
es
Pro
gram
.8
aP
roce
ss a
ll gr
oup
sale
s or
ders
with
in 1
0 w
orki
ng d
ays.
10 w
ork
days
Met
10 w
ork
days
10 w
ork
days
9E
Z R
ider
Par
king
Pro
gram
s.9
a
10P
repa
re a
nd d
istr
ibut
e pa
yrol
l.10
aP
repa
re a
nd d
istr
ibut
e bi
wee
kly
payr
oll i
n ac
cord
ance
w
ith c
ontr
actu
al a
gree
men
ts a
nd p
re-e
stab
lishe
d tim
e sc
hedu
les.
Mee
t pa
yrol
l de
adlin
esM
etM
eet
payr
oll
dead
lines
Mee
t pa
yrol
l de
adlin
es
bP
roce
ss a
nd d
istr
ibut
e va
catio
n, s
ick
leav
e an
d ho
liday
buy
bac
k ch
ecks
bas
ed o
n es
tabl
ishe
d sc
hedu
les.
Mee
t bu
y ba
ck
dead
lines
Met
Mee
t bu
y ba
ck
dead
lines
Mee
t bu
y ba
ck
dead
lines
cR
emit
in a
tim
ely
man
ner,
with
the
req
uire
d re
port
s,
payr
oll r
elat
ed d
educ
tions
suc
h as
with
hold
ing
taxe
s,
PE
RS
con
trib
utio
ns,
defe
rred
com
pens
atio
n, m
oney
pu
rcha
se p
ensi
on p
lan,
uni
on d
ues,
dep
osits
to
cred
it un
ions
and
gar
nish
men
ts.
Mee
t ag
ency
sc
hedu
les
Met
Mee
t ag
ency
sc
hedu
les
Mee
t ag
ency
sc
hedu
les
Par
tner
with
Cus
tom
er A
cces
s/P
lann
ing,
Far
e C
olle
ctio
n E
ngin
eerin
g an
d ot
her
Ope
ratin
g un
its t
o co
ntin
ue t
o de
velo
p an
d ex
pand
use
of
EZ
Rid
er f
or
park
ing.
EZ
Rid
er S
mar
t C
ard
Tra
nsit
Pro
gram
beg
an
10/2
/200
7, t
erm
inat
ed 1
2/22
/201
0 an
d re
plac
ed b
y C
lippe
r.
210,
000
park
ing
valid
atio
ns p
er
mon
th
Met
270,
000
park
ing
valid
atio
ns p
er
mon
th
370,
000
park
ing
valid
atio
ns p
er
mon
th
62
FY
17 G
oal
s &
Ob
jec
tive
s -
Fin
ance
Off
ice
FY
15 O
bj
FY
15 A
ctu
alF
Y16
Ob
jF
Y17
Ob
jP
erfo
rman
ce M
easu
res
Pro
ject
s/P
rog
ram
s/G
oal
sD
esir
ed O
utc
om
es/O
bje
ctiv
es
dP
repa
re t
he Q
uart
erly
Ret
urns
and
sub
mit
to t
he I
RS
an
d E
DD
req
uire
d fil
es a
nd/o
r re
port
s w
ithin
fili
ng
dead
line.
Mee
t IR
S/E
DD
de
adlin
esM
etM
eet
IRS
/ED
D
dead
lines
Mee
t IR
S/E
DD
de
adlin
es
eP
repa
re t
he W
-2's
and
dis
trib
ute
them
to
empl
oyee
s on
or
befo
re J
anua
ry 3
1; s
ubm
it to
the
IR
S r
equi
red
W-
2 fil
es a
nd r
epor
ts o
n or
bef
ore
Feb
ruar
y 28
.
Mee
t IR
S
dead
lines
Met
Mee
t IR
S
dead
lines
Mee
t IR
S
dead
lines
fW
ork
with
oth
er d
epar
tmen
ts t
o en
hanc
e fu
nctio
nalit
y of
the
Dis
tric
t's P
ayro
ll sy
stem
and
pro
pose
, co
nfig
ure,
te
st,
impl
emen
t pa
yrol
l sys
tem
cha
nges
as
requ
ired.
As
Nee
ded
Met
As
Nee
ded
As
Nee
ded
gP
repa
re a
nd s
ubm
it th
e A
nnua
l Sta
te C
ontr
olle
r's
Com
pens
atio
n R
epor
t fo
r B
AR
T a
nd C
CJP
A w
ithin
fil
ing
dead
line
Mee
t S
tate
de
adlin
eM
etM
eet
Sta
te
dead
line
Mee
t S
tate
de
adlin
e
11A
dmin
iste
r G
ener
al L
edge
r cl
osin
g.11
aM
onth
ly c
losi
ng o
f th
e ge
nera
l led
ger
with
in 1
0 w
orki
ng d
ays
afte
r th
e en
d of
the
acc
ount
ing
mon
th.
With
in 1
0 w
ork
days
Met
With
in 1
0 da
ys
for
Mar
ch -
M
ay.
Acc
eler
ated
m
onth
ly
clos
ing
for
July
-
Feb
ruar
y fr
om t
he c
lose
of
the
prio
r fis
cal y
ear.
With
in 1
0 da
ys
for
Mar
ch -
M
ay.
Acc
eler
ated
m
onth
ly
clos
ing
for
July
-
Feb
ruar
y fr
om t
he c
lose
of
the
prio
r fis
cal y
ear.
63
FY
17 G
oal
s &
Ob
jec
tive
s -
Fin
ance
Off
ice
FY
15 O
bj
FY
15 A
ctu
alF
Y16
Ob
jF
Y17
Ob
jP
erfo
rman
ce M
easu
res
Pro
ject
s/P
rog
ram
s/G
oal
sD
esir
ed O
utc
om
es/O
bje
ctiv
es
bC
lose
the
gen
eral
ledg
er a
t en
d of
the
yea
r as
soo
n as
po
ssib
leW
ithin
6 w
ks
afte
r fis
cal
year
end
for
op
erat
ing
fund
an
d 8
wee
ks
for
capi
tal
fund
.
Ope
ratin
g cl
osin
g m
et
but
book
s le
ft
open
sin
ce
Boa
rd
pres
enta
tion
was
don
e la
ter.
Clo
sing
fo
r ca
pita
l fu
nds
took
15
wee
ks d
ue t
o tim
e ne
eded
to
rece
ived
and
bo
oked
cap
ital
accr
ual.
With
in 6
wks
af
ter
fisca
l ye
ar e
nd f
or
oper
atin
g fu
nd
and
15 w
eeks
fo
r ca
pita
l fu
nd.
With
in 6
wks
af
ter
fisca
l ye
ar e
nd f
or
oper
atin
g fu
nd
and
15 w
eeks
fo
r ca
pita
l fu
nd.
cIn
itiat
e an
d co
ordi
nate
with
cos
t ce
nter
s th
e an
nual
ph
ysic
al in
vent
ory
of f
ixed
ass
ets.
A
s sc
hedu
led
Met
As
sche
dule
dA
s sc
hedu
led
12A
dmin
iste
r fin
anci
al r
epor
ting.
12a
Pre
pare
mon
thly
Bud
get
Per
form
ance
Rep
ort
(BP
R)
with
in 3
wor
k da
ys a
fter
clo
se o
f th
e ge
nera
l led
ger.
With
in 3
wor
k da
ys a
fter
G/L
cl
ose
Met
With
in 3
wor
k da
ys a
fter
G/L
cl
ose
With
in 3
wor
k da
ys a
fter
G/L
cl
ose
b-1
Com
plet
e al
l req
uire
d A
nnua
l Aud
ited
Fin
anci
al
Rep
orts
for
BA
RT
with
in 6
mon
ths
(9 m
onth
s fo
r S
ingl
e A
udit
Rep
ort)
aft
er t
he e
nd o
f th
e fis
cal y
ear.
C
urre
ntly
, th
e re
quire
d A
nnua
l Aud
it R
epor
ts a
re:
BA
RT
's B
asic
Fin
anci
al S
tate
men
ts,
Sin
gle
Aud
it R
epor
t, M
easu
re B
and
BB
Com
plia
nce
Rep
ort,
T
DA
/ST
A C
ompl
ianc
e R
epor
t &
the
Boa
rd E
xpen
ses
Com
plia
nce
Rep
ort.
Mee
t de
adlin
es a
s re
quire
d
Met
. S
ingl
e A
udit
is s
till i
n pr
ogre
ss.
Mee
t de
adlin
es a
s re
quire
d
Mee
t de
adlin
es a
s re
quire
d
b-2
Com
plet
e al
l req
uire
d A
nnua
l Aud
ited
Fin
anci
al
Rep
orts
for
CC
JPA
Fin
anci
al S
tate
men
ts a
nd R
HB
T
Rep
orts
Mee
t de
adlin
es a
s re
quire
d
Met
Mee
t de
adlin
es a
s re
quire
d
Mee
t de
adlin
es a
s re
quire
d
64
FY
17 G
oal
s &
Ob
jec
tive
s -
Fin
ance
Off
ice
FY
15 O
bj
FY
15 A
ctu
alF
Y16
Ob
jF
Y17
Ob
jP
erfo
rman
ce M
easu
res
Pro
ject
s/P
rog
ram
s/G
oal
sD
esir
ed O
utc
om
es/O
bje
ctiv
es
cC
ompl
ete
and
subm
it th
e e
file
of t
he A
nnua
l Sta
te
Con
trol
ler's
Rep
ort
for
BA
RT
and
CC
JPA
with
in
Sta
te's
fili
ng d
eadl
ine.
With
in 9
0 da
ys
for
pape
r an
d 11
0 da
ys f
or
efile
aft
er F
Y
clos
e
Met
With
in 9
0 da
ys
for
pape
r an
d 11
0 da
ys f
or
efile
aft
er F
Y
clos
e
With
in 9
0 da
ys
for
pape
r an
d 11
0 da
ys f
or
efile
aft
er F
Y
clos
e
dC
ompl
ete
and
subm
it th
e N
atio
nal T
rans
it D
atab
ase
Rep
ort
with
in f
iling
dea
dlin
e.W
ithin
120
da
ys a
fter
FY
cl
ose
Met
With
in 1
20
days
aft
er F
Y
clos
e
With
in 1
20
days
aft
er F
Y
clos
e
eE
nsur
e da
ta u
sed
in p
repa
ring
the
Dis
tric
t's f
inan
cial
st
atem
ents
are
in c
onfo
rmity
with
Gen
eral
ly A
ccep
ted
Acc
ount
ing
Prin
cipl
es &
GA
SB
Pro
noun
cem
ents
.
On-
goin
gM
etO
n-go
ing
On-
goin
g
fP
rovi
de a
ssis
tanc
e to
aud
itors
to
faci
litat
e th
e au
dit
of
the
Dis
tric
t's f
inan
cial
rep
ortin
g re
quire
men
ts.
As
need
edM
etA
s ne
eded
As
need
ed
gC
ompl
ete
audi
t w
ithin
the
sch
edul
ed d
eadl
ines
.A
s sc
hedu
led
Met
. S
ingl
e A
udit
is s
till i
n pr
ogre
ss.
As
sche
dule
dA
s sc
hedu
led
13A
dmin
iste
r F
eder
al,
Sta
te a
nd
Loca
l Gra
nts.
13a
Pre
pare
and
sub
mit
requ
ests
for
rei
mbu
rsem
ents
to
the
fund
ing
agen
cies
mon
thly
or
quar
terly
aft
er t
he
mon
th e
nd c
lose
of
the
Gen
eral
Led
ger
and
reco
rd
tran
sact
ions
in t
he G
ener
al L
edge
r.
For
Fed
eral
G
rant
s w
ithin
1
mon
th a
fter
G
/L c
lose
. F
or
Sta
te a
nd
Loca
l Gra
nts
with
in 1
mon
th
afte
r G
/L c
lose
or
qua
rter
ly a
s re
quire
d.
Met
M
onth
ly,
or
quar
terly
as
requ
ired.
Mon
thly
, or
qu
arte
rly a
s re
quire
d.
bP
repa
re t
he Q
trly
Fin
anci
al S
tatu
s R
epor
ts (
FS
R)
requ
ired
by t
he F
eder
al T
rans
it A
dmin
istr
atio
n fo
r ac
tive
gran
ts w
ithin
30
days
aft
er q
uart
er e
nd d
ate,
ex
cept
for
the
yea
r-en
d w
hich
is 9
0 da
ys.
With
in 3
0 (9
0 fo
r ye
ar-e
nd)
days
aft
er Q
tr
end
date
Met
W
ithin
30
(90
for
year
-end
) da
ys a
fter
Qtr
en
d da
te
With
in 3
0 (9
0 fo
r ye
ar-e
nd)
days
aft
er Q
tr
end
date
65
FY
17 G
oal
s &
Ob
jec
tive
s -
Fin
ance
Off
ice
FY
15 O
bj
FY
15 A
ctu
alF
Y16
Ob
jF
Y17
Ob
jP
erfo
rman
ce M
easu
res
Pro
ject
s/P
rog
ram
s/G
oal
sD
esir
ed O
utc
om
es/O
bje
ctiv
es
cE
nsur
e tim
ely
colle
ctio
n of
out
stan
ding
gra
nt
rece
ivab
les.
On-
goin
g.
Con
tinue
to
mon
itor
timel
y co
llect
ions
of
rece
ivab
les
and
addr
ess
billi
ng is
sues
as
soo
n as
po
ssib
le.
Met
O
n-go
ing.
C
ontin
ue t
o m
onito
r tim
ely
colle
ctio
ns o
f re
ceiv
able
s an
d ad
dres
s bi
lling
issu
es
as s
oon
as
poss
ible
.
On-
goin
g.
Con
tinue
to
mon
itor
timel
y co
llect
ions
of
rece
ivab
les
and
addr
ess
billi
ng is
sues
as
soo
n as
po
ssib
le.
dR
evie
w p
roce
ss m
onth
ly t
o en
sure
tha
t co
sts
do n
ot
exce
ed t
he li
mits
stip
ulat
ed in
the
gra
nt.
Mon
thly
Met
M
onth
lyM
onth
ly
eG
rant
Clo
se-o
ut:
Ens
ure
that
pro
ject
exp
endi
ture
s ha
d be
en f
ully
fun
ded
and
any
reim
burs
able
exp
ense
s bi
lled
and
colle
cted
.
With
in 3
0 da
ys
afte
r no
tice
of
com
plet
ion
is
rece
ived
Met
W
ithin
30
days
af
ter
notic
e of
co
mpl
etio
n is
re
ceiv
ed
With
in 3
0 da
ys
afte
r no
tice
of
com
plet
ion
is
rece
ived
fG
rant
Clo
se-o
ut:
For
Fed
eral
Gra
nts,
ens
ure
that
cl
ose
out
lett
er is
pre
pare
d an
d se
nt o
ut w
ithin
30
days
af
ter
gran
t cl
oseo
ut.
With
in 3
0 da
ys
afte
r gr
ant
clos
eout
Met
W
ithin
30
days
af
ter
gran
t cl
oseo
ut
With
in 3
0 da
ys
afte
r gr
ant
clos
eout
14A
dmin
iste
r C
omm
erci
al R
even
ue
acco
unts
rec
eiva
ble.
14a
Pre
pare
and
rev
iew
all
bills
for
Tel
ecom
, R
eal E
stat
e re
ntal
and
con
cess
ion
licen
se a
gree
men
ts,
in
adva
nce,
and
per
mits
and
sup
port
ser
vice
s, in
arr
ears
, of
ser
vice
per
form
ance
.
10 d
ays
adva
nce
of
licen
se o
r 15
da
ys a
fter
se
rvic
es
perf
orm
ed
Met
10 d
ays
for
adva
nce
billi
ng
and
50 d
ays
afte
r se
rvic
es
perf
orm
ed
10 d
ays
for
adva
nce
billi
ng
and
50 d
ays
afte
r se
rvic
es
perf
orm
ed
15A
dmin
iste
r A
ccou
nts
Pay
able
.15
aP
roce
ss a
nd p
ay v
endo
rs a
nd c
ontr
acto
rs w
ithin
30
days
aft
er r
ecei
pt o
f ac
cept
able
invo
ices
, w
hich
av
erag
ed a
t 60
,000
in a
yea
r, a
nd t
rans
late
s in
to
abou
t 17
,000
che
cks.
With
in 3
0 da
ys
of r
ecei
ptA
bout
86%
w
ere
paid
w
ithin
30
days
. W
ithin
30
days
of
rec
eipt
With
in 3
0 da
ys
of r
ecei
pt
66
FY
17 G
oal
s &
Ob
jec
tive
s -
Fin
ance
Off
ice
FY
15 O
bj
FY
15 A
ctu
alF
Y16
Ob
jF
Y17
Ob
jP
erfo
rman
ce M
easu
res
Pro
ject
s/P
rog
ram
s/G
oal
sD
esir
ed O
utc
om
es/O
bje
ctiv
es
bP
repa
re a
nd d
istr
ibut
e 10
99's
to
vend
ors
and
cont
ract
ors
on o
r be
fore
Jan
uary
31.
S
ubm
it to
the
IR
S a
nd t
he S
tate
the
req
uire
d 10
99 f
iles
and
repo
rts
on o
r be
fore
Feb
ruar
y 28
(pa
per)
or
Mar
ch 3
1 (e
-file
).
Mee
t IR
S &
S
tate
de
adlin
es
Met
Mee
t IR
S &
S
tate
de
adlin
es
Mee
t IR
S &
S
tate
de
adlin
es
16M
anag
e T
ime
Acc
ount
ing
and
Adm
inis
trat
ion.
16
a-1
a-2
Aud
it tim
e sh
eet
entr
ies,
pay
able
tim
e da
ta a
nd
sche
dule
s; c
ontin
ue t
o pe
rfor
m w
ork
arou
nd t
o co
rrec
t er
rors
in s
yste
m g
ener
ated
pro
cess
es;
trou
bles
hoot
pa
yabl
e tim
e an
d sy
stem
err
ors;
coo
rdin
ate
with
the
fie
ld t
o en
sure
pay
acc
urac
y.
As
requ
ired
b-1
Con
tinue
to
part
icip
ate
in t
he d
esig
n, s
etup
, an
d te
stin
g to
res
olve
issu
es a
ssoc
iate
d w
ith t
he
impl
emen
tatio
n of
Peo
pleS
oft
Pha
se I
I up
grad
e fo
r T
ime
and
Labo
r.
Pre
p fo
r F
ull
HC
M-T
L U
pgra
de t
o 9.
2 (im
plem
ent
addi
tiona
l en
hanc
emen
ts
that
are
be
nefic
ial
Com
plet
ed 9
.2
HC
M-T
L U
pgra
de t
o 9.
2 U
pgra
de
ME
T
As
requ
ired
As
requ
ired
b-2
Par
ticip
ate
in O
racl
e /
Peo
pleS
oftF
IN-P
roje
cts
Too
ls
Upg
rade
s an
d in
tegr
atio
n U
pgra
des
with
Tim
e an
d La
bor.
As
requ
ired
Met
As
requ
ired
As
requ
ired
b-3
Par
ticip
ate
in t
he d
esig
n, s
etup
, te
stin
g an
d im
plem
enta
tion
of f
utur
e T
ime
and
Labo
r up
grad
es
and
impl
emen
tatio
ns a
s re
quire
d.
ME
T40
Hou
r w
ork
rule
s fo
r A
TU
an
d B
PM
A
As
requ
ired
Pro
vide
ass
ista
nce
to t
ime
repo
rter
s an
d ap
prov
ers
to
ensu
re t
hat
empl
oyee
's p
ayab
le t
ime
is r
epor
ted
accu
rate
ly,
proc
esse
d co
rrec
tly a
nd a
ppro
ved
in a
tim
ely
man
ner.
As
requ
ired
Met
As
requ
ired
As
requ
ired
67
FY
17 G
oal
s &
Ob
jec
tive
s -
Fin
ance
Off
ice
FY
15 O
bj
FY
15 A
ctu
alF
Y16
Ob
jF
Y17
Ob
jP
erfo
rman
ce M
easu
res
Pro
ject
s/P
rog
ram
s/G
oal
sD
esir
ed O
utc
om
es/O
bje
ctiv
es
cC
ontin
ue t
o m
eet
with
Lab
or a
nd L
egal
to
obt
ain
upda
tes
and
addi
tions
to
exis
ting
cont
ract
lang
uage
an
d w
here
pos
sibl
e co
nfig
ure
syst
em t
o m
eet
the
spec
ifica
tions
, an
d cr
eate
DR
whe
n ne
cess
ary.
Com
plet
ion
of
CB
A W
ork
Rul
e Im
plem
enta
tion
for
all r
atifi
ed
grou
ps.
In P
rogr
ess
As
requ
ired
As
requ
ired
d-1
Mee
t w
ith F
ield
Sup
ervi
sors
/Man
ager
s up
on r
eque
st
to d
iscu
ss r
epor
ted
syst
em is
sues
and
res
pond
tim
ely
with
alte
rnat
ives
tha
t w
ill m
eet
the
need
s of
the
gro
up.
(Not
ify T
rain
ing
of p
roce
dura
l cha
nges
.)
As
requ
ired
Met
As
requ
ired
As
requ
ired
d-2
Par
ticip
ate
in
nuts
and
bol
ts,
new
hire
an
d ad
hoc
F/S
/M t
rain
ing
on:
times
heet
rev
iew
, w
ork
sche
dule
up
date
s, e
xcep
tions
res
olut
ions
, un
ders
tand
ing
paya
ble
time
sum
mar
y/de
tail,
tim
e ap
prov
al,
runn
ing/
sche
dulin
g qu
erie
s/re
port
s, T
RC
rev
iew
, et
c.
Off
er/P
artic
ipa
te in
tra
inin
g cl
asse
s as
ne
eded
.
Met
Off
er/P
artic
ipa
te in
tra
inin
g cl
asse
s as
ne
eded
.
Off
er/P
artic
ipa
te in
tra
inin
g cl
asse
s as
ne
eded
.
d-3
Con
duct
mon
thly
tra
inin
g se
ssio
n on
Tim
e an
d La
bor
Man
ager
Sel
f S
ervi
ce a
s ne
eded
with
: ne
w h
ires,
pr
omot
ed f
orew
orke
rs,
supe
rvis
ors
and
man
ager
s.
Mon
thly
/ A
s N
eede
d
d-4
Con
duct
mon
thly
ref
resh
er t
rain
ing
sess
ion
on T
ime
and
Labo
r M
anag
emen
t S
elf
Ser
vice
.M
onth
ly /
As
Nee
ded
eV
alid
ate
and
proc
ess
vaca
tion,
sic
k le
ave
and
holid
ay
buy
back
ele
ctio
n da
ta b
ased
on
esta
blis
hed
sche
dule
s.
As
sche
dule
dM
etA
s sc
hedu
led
As
sche
dule
d
68
FY
17 G
oal
s &
Ob
jec
tive
s -
Fin
ance
Off
ice
FY
15 O
bj
FY
15 A
ctu
alF
Y16
Ob
jF
Y17
Ob
jP
erfo
rman
ce M
easu
res
Pro
ject
s/P
rog
ram
s/G
oal
sD
esir
ed O
utc
om
es/O
bje
ctiv
es
fS
et s
peci
fic d
ates
in t
he w
eek
for
test
ing:
new
wor
k ru
les,
sys
tem
fix
es,
cont
ract
cha
nges
, e
tc.
Sta
gger
sta
ff s
ched
ules
to
mee
t te
stin
g tim
e-lin
es s
et.
(lim
ited
staf
fing)
. M
aint
ain
Log
of N
ew a
nd R
ecur
ring
Issu
es.
Mee
t w
eekl
y w
ith I
T t
o: r
evie
w n
ew a
nd e
xist
ing
issu
es;
and
setu
p re
ason
able
prio
ritie
s fo
r de
velo
pmen
t an
d te
stin
g of
res
olut
ions
to
issu
es
logg
ed,
etc.
Mee
t W
eekl
y/
As
Nee
ded
gC
reat
e m
ore
quer
ies
and
repo
rts
for
a fa
ster
and
ac
cura
te t
rack
ing
and
audi
ting
of e
mpl
oyee
tim
e.
With
in
reas
onab
le
time
upon
re
ques
t
Ong
oing
With
in
reas
onab
le
time
upon
re
ques
t
With
in
reas
onab
le
time
upon
re
ques
t
hW
ork
with
Dep
t M
anag
ers
to e
nsur
e T
ime
and
Labo
r se
curit
y ac
cess
pro
vide
d m
eets
the
req
uire
men
ts.
As
requ
ired
17P
eopl
eSof
t S
yste
m
Impl
emen
tatio
n17
aC
ontin
ue t
o co
ordi
nate
and
coo
pera
te w
ith I
T a
nd
othe
r B
AR
T d
epar
tmen
ts t
o im
prov
e an
d re
solv
e is
sues
rel
ated
to
the
Peo
pleS
oft
Sys
tem
.
As
requ
ired
Ong
oing
As
requ
ired
As
requ
ired
bS
eek
and
prov
ide
suff
icie
nt in
tern
al a
nd e
xter
nal
trai
ning
to
acco
untin
g st
aff
to in
crea
se t
heir
know
ledg
e an
d fa
mili
arity
with
the
new
Peo
pleS
oft
syst
em.
As
need
ed
and
as f
undi
ng
avai
labi
lity
perm
its
Ong
oing
As
need
ed
and
as f
undi
ng
avai
labi
lity
perm
its
As
need
ed
and
as f
undi
ng
avai
labi
lity
perm
its
cC
ontin
ue t
o lo
ok f
or o
ppor
tuni
ties
to g
ain
utm
ost
effic
ienc
y fr
om t
he n
ew P
eopl
eSof
t sy
stem
. A
s ne
eded
O
ngoi
ngA
s ne
eded
A
s ne
eded
dC
oord
inat
e w
ith I
T in
the
dev
elop
men
t of
rep
orts
ne
cess
ary
to s
atis
fy r
epor
ting
and
audi
t re
quire
men
ts
i.e.
Pro
ject
Cos
t R
epor
ts,
Ove
rhea
d A
lloca
tion
Rep
ort
etc.
As
requ
ired
Ong
oing
As
requ
ired
As
requ
ired
69
FY
17 G
oal
s &
Ob
jec
tive
s -
Fin
ance
Off
ice
FY
15 O
bj
FY
15 A
ctu
alF
Y16
Ob
jF
Y17
Ob
jP
erfo
rman
ce M
easu
res
Pro
ject
s/P
rog
ram
s/G
oal
sD
esir
ed O
utc
om
es/O
bje
ctiv
es
eU
pdat
e ac
coun
ting
polic
ies
and
proc
edur
es o
n ar
eas
impa
cted
by
the
BA
P im
plem
enta
tion
Upd
ate
as
man
y ar
eas
as
poss
ible
de
pend
ing
on
avai
labi
lity
of
reso
urce
s an
d fu
ndin
g an
d w
ith C
-T's
and
E
M's
app
rova
l
Met
. U
pdat
e is
ong
oing
.U
pdat
e th
e ac
coun
ting
man
ual f
or
polic
ies
and
proc
edur
es a
s ne
eded
.
Upd
ate
the
acco
untin
g m
anua
l for
po
licie
s an
d pr
oced
ures
as
need
ed.
1818
aR
evie
w a
nd r
enew
pol
icie
s as
req
uire
d.A
s re
quire
dA
s re
quire
dA
s re
quire
dA
s re
quire
d
b
19A
dmin
iste
r th
e D
istr
ict's
pub
lic
liabi
lity
clai
ms
prog
ram
.19
aP
roce
ss p
erso
nal i
njur
y an
d pr
oper
ty d
amag
e cl
aim
s ag
ains
t th
e D
istr
ict
with
in 2
4 ho
urs
of r
ecei
pt.
With
in 2
4 ho
urs
With
in 2
4 ho
urs
With
in 2
4 ho
urs
With
in 2
4 ho
urs
bR
educ
e D
istr
ict's
Cla
im C
ost
by 1
.5%
ann
ually
(C
laim
co
st =
(cl
aim
pay
men
ts +
cla
im r
eser
ve
chan
ges)
/$1,
000
fare
rev
enue
.
$3.7
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r $1
,000
far
e re
venu
e
Incr
ease
of
34.3
9%R
educ
e C
laim
s by
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7,33
6
No
redu
ctio
n an
ticip
ated
du
e to
in
crea
sed
expo
sure
s
20R
evie
w c
ontr
acts
for
in
dem
nific
atio
n an
d in
sura
nce
prov
isio
ns.
20a
Ass
ure
that
all
form
s of
Dis
tric
t co
ntra
ct a
gree
men
ts
cont
ain
appr
opria
te in
dem
nific
atio
n an
d in
sura
nce
prov
isio
ns w
ithin
48
hour
s.
With
in 4
8 ho
urs
Not
met
due
to
volu
me
incr
ease
With
in 4
8 ho
urs
With
in 4
8 ho
urs
bM
axim
ize
inde
mni
ficat
ion
and
insu
ranc
e pr
ovid
ed b
y 3r
d P
artie
s.
85 C
ontr
acts
100
Per
mits
367
Con
trac
ts
93 P
erm
its15
0 C
ontr
acts
100
Per
mits
200
Con
trac
ts
100
Per
mits
Red
uce
TC
OR
by
$84
,894
Adm
inis
ter
the
Dis
tric
t's
Insu
ranc
e P
rogr
am.
Red
uce
the
Dis
tric
t's T
otal
Cos
t of
Ris
k by
1%
an
nual
ly =
(T
otal
cos
t of
ris
k in
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nce
prem
ium
+
paid
cla
ims
+ c
laim
res
erve
cha
nges
)/$1
,000
far
e re
venu
e).
$16.
57 p
er
$1,0
00 f
are
reve
nue
TC
OR
in
crea
se o
f 8%
No
redu
ctio
n an
ticip
ated
w
/new
sta
tions
op
enin
g
70
FY
17 G
oal
s &
Ob
jec
tive
s -
Fin
ance
Off
ice
FY
15 O
bj
FY
15 A
ctu
alF
Y16
Ob
jF
Y17
Ob
jP
erfo
rman
ce M
easu
res
Pro
ject
s/P
rog
ram
s/G
oal
sD
esir
ed O
utc
om
es/O
bje
ctiv
es
21R
evie
w a
nd m
aint
ain
cert
ifica
tes
of in
sura
nce.
21a
Ass
ure
that
cer
tific
ates
of
insu
ranc
e is
sued
to
the
Dis
tric
t ar
e cu
rren
t an
d in
con
form
ance
with
con
trac
t in
sura
nce
requ
irem
ents
and
spe
cific
atio
ns.
As
requ
ired
As
requ
ired
As
requ
ired
As
requ
ired
71
Dis
tric
t Sec
reta
ryK
enne
th A
. Dur
on
Rec
ords
Man
agem
ent
Aut
hori
ty S
ervi
ces
Proc
urem
ent A
ctiv
itie
sR
egul
ator
y S
ervi
ces
Boa
rd S
uppo
rt
Ass
ista
nt D
istr
ict S
ecre
tary
Pat
rici
a W
illia
ms
TOTA
L H
EAD
CO
UNT
Ope
ratin
g7.
0
Cap
ital
-
REI
-
Staf
f7.
0
72
FY
17 G
oal
s &
Ob
ject
ives
- D
istr
ict
Sec
reta
ry O
ffic
e
FY
15 O
bj
FY
15 A
ctu
alF
Y16
Ob
jF
Y17
Ob
j
11
aA
ccur
atel
y pr
epar
e an
d po
st le
gally
req
uire
d no
tices
an
d in
form
atio
n.M
eet
Dea
dlin
esD
eadl
ines
met
Mee
t D
eadl
ines
Mee
t D
eadl
ines
bA
ccur
atel
y pr
epar
e &
dis
trib
ute
mee
ting
min
utes
pri
or
to n
ext B
oard
mee
ting.
100%
93%
100%
100%
cF
inal
ize
reso
lutio
ns in
adv
ance
of
next
Boa
rd m
eetin
g.10
0%10
0%10
0%10
0%
dR
ecor
d &
mai
ntai
n of
ficia
l rec
ords
of
activ
ities
of
the
Boa
rd o
f D
irec
tors
.10
0%10
0%10
0%10
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22
aA
ckno
wle
dge
all c
omm
unic
atio
n (v
oice
, mai
l, el
ectr
onic
, and
fax
) an
d pr
epar
e re
spon
ses
to
cons
titue
nt/c
usto
mer
req
uest
s w
ithin
10
busi
ness
day
s.
100%
/75%
100%
/72%
100%
/75%
100%
/75%
bE
nsur
e ac
cura
te, c
ompl
ete
and
timel
y m
aint
enan
ce o
f in
form
atio
n fo
r B
oard
of
Dir
ecto
rs o
n D
istr
ict w
ebsi
te,
incl
udin
g ag
enda
s, s
uppo
rtin
g m
ater
ial,
mee
ting
min
utes
, and
Sta
tem
ents
of
Eco
nom
ic In
tere
st.
100%
N/A
100%
Rec
ords
A
ccur
ate
and
Com
plet
e
cF
acili
tate
com
mun
icat
ion
betw
een
Dir
ecto
rs a
nd
Dis
tric
t sta
ff.
Com
plet
e as
R
equi
red
Com
plet
edC
ompl
ete
as
Req
uire
dC
ompl
ete
as
Req
uire
d
3E
ffec
tivel
y su
ppor
t the
Boa
rd o
f D
irec
tors
.3
aA
dmin
iste
r an
d co
ordi
nate
Dis
tric
t ele
ctio
ns w
ith
appl
icab
le c
ount
ies
and
stat
e ag
enci
es.
100%
100%
100%
100%
bA
ccur
atel
y m
anag
e ac
quis
ition
, mai
nten
ance
, and
re
cord
s fo
r D
istr
ict i
ssue
d eq
uipm
ent f
or e
nsur
ing
adhe
renc
e to
app
licab
le c
ontr
ols
and
audi
t re
quir
emen
ts.
100%
100%
100%
100%
cM
anag
e B
AR
T B
oard
Roo
m f
acili
ties,
sys
tem
s,
equi
pmen
t, m
ater
ials
and
sup
plie
s.M
eet
Req
uire
men
tR
equi
rem
ents
m
etM
eet
Req
uire
men
tM
eet
Req
uire
men
t
dC
oord
inat
e an
d/or
per
form
spe
cial
ass
ignm
ents
re
quir
ed b
y th
e B
oard
of
Dir
ecto
rs.
Com
plet
e as
R
equi
red
Com
plet
edC
ompl
ete
as
Req
uire
dC
ompl
ete
as
Req
uire
d
Per
form
ance
Mea
sure
sP
roje
cts/
Pro
gra
ms/
Go
als
Des
ired
Ou
tco
mes
/Ob
ject
ives
Eff
ectiv
ely
adm
inis
ter
and
reco
rd
the
activ
ity o
f th
e B
oard
of
Dir
ecto
rs, a
nd th
e C
apito
l C
orri
dor
Join
t Pow
ers
Aut
hori
ty
(CC
JPA
) fo
r co
mpl
ianc
e w
ith
appl
icab
le s
tatu
te a
nd a
genc
y re
quir
emen
ts.
Pro
vide
and
enh
ance
eff
ectiv
e an
d re
spon
sive
com
mun
icat
ions
on
beh
alf
of th
e B
oard
of
Dir
ecto
rs w
ith c
usto
mer
s,
cons
titue
nts,
off
icia
ls, a
genc
ies,
st
aff,
etc
.
73
FY
17 G
oal
s &
Ob
ject
ives
- D
istr
ict
Sec
reta
ry O
ffic
e
FY
15 O
bj
FY
15 A
ctu
alF
Y16
Ob
jF
Y17
Ob
j
Per
form
ance
Mea
sure
sP
roje
cts/
Pro
gra
ms/
Go
als
Des
ired
Ou
tco
mes
/Ob
ject
ives
4E
ffec
tivel
y pr
ovid
e co
mpl
iant
se
rvic
es to
the
publ
ic a
nd
regu
lato
ry a
genc
ies
requ
ired
by
stat
ute,
reg
ulat
ions
, and
rul
es.
4a
Pro
cess
, rec
ord,
and
file
for
the
Dis
tric
t, C
apito
l C
orri
dor
Join
t Pow
ers
Aut
hori
ty (
CC
JPA
) S
tate
of
Cal
iforn
ia F
air
Pol
itica
l Pra
ctic
es C
omm
issi
on (
FP
PC
) S
tate
men
ts o
f E
cono
mic
Inte
rest
, mee
ting
impo
sed
dead
lines
.
Mee
t D
eadl
ines
Dea
dlin
es m
etM
eet
Dea
dlin
esM
eet
Dea
dlin
es
55
aA
ccur
atel
y ad
vert
ise
cont
ract
s, p
ublic
not
ices
and
pu
blic
hea
ring
s.10
0%10
0%10
0%10
0%
bS
ell b
id d
ocum
ents
and
Sta
ndar
d S
peci
ficat
ions
.10
0%10
0%10
0%10
0%
cR
ecei
ve a
nd p
ublic
ly o
pen
Bid
s fo
r C
ontr
acts
and
In
vita
tions
for
Bid
s; r
ecei
ve R
eque
sts
for
Pro
posa
ls.
100%
100%
100%
100%
dIs
sue
adde
nda,
exe
cute
con
trac
ts, p
repa
re a
nd is
sue
Not
ices
of
Aw
ard,
Not
ices
to P
roce
ed, a
nd N
otic
es o
f C
ompl
etio
n an
d ex
ecut
e an
d re
cord
Not
ice
of
Acc
epta
nce.
100%
100%
100%
100%
eM
aint
ain
cons
truc
tion
cont
ract
file
s, p
lan
hold
ers'
list
s an
d bi
d re
sults
. Adm
inis
ter,
sec
ure,
and
ret
urn
bidd
er
bond
s.
100%
100%
100%
100%
6E
ffic
ient
ly p
erfo
rm a
s th
e au
thor
ized
age
nt f
or le
gal s
ervi
ce,
requ
est f
or r
ecor
ds, a
nd
Cus
todi
an o
f R
ecor
ds.
6a
Fac
ilita
te p
ublic
and
cou
rt d
irec
ted
requ
ests
for
do
cum
ents
and
rec
ords
und
er th
e C
alifo
rnia
Pub
lic
Rec
ords
Act
and
as
Cus
todi
an o
f R
ecor
ds, e
nsur
ing
com
plia
nce
with
app
licab
le s
tatu
tory
pro
visi
ons.
100%
100%
100%
100%
bR
ecei
ve a
nd p
roce
ss le
gal s
ervi
ce o
n th
e D
istr
ict.
100%
100%
100%
100%
7E
ffec
tivel
y m
anag
e D
istr
ict
Sec
reta
ry's
Off
ice.
7a
Man
age
Off
ice
in a
ccor
danc
e w
ith D
istr
ict p
olic
ies,
pr
oced
ures
, and
bud
gets
.10
0%A
dher
ence
100%
100%
Adh
eren
ce10
0%
Per
form
pre
scri
bed
cont
ract
ad
min
istr
atio
n su
ppor
ting
Dis
tric
t pr
ocur
emen
t and
con
stru
ctio
n ac
tiviti
es a
nd in
itiat
ives
.
74
Ass
ista
nt G
ener
al M
anag
erK
erry
Ham
ill
Com
mun
icat
ions
Ali
cia
Tro
st
Gov
ernm
ent &
Com
mun
ity
Rel
atio
nsR
oddr
ick
Lee
Mar
ketin
g &
Res
earc
hA
aron
Wei
nste
in
Cus
tom
er S
ervi
ces
Julie
Yim
Com
mun
ity
Rel
atio
ns f
or C
apit
al
Pro
ject
s
Leg
isla
tion
& A
dvoc
acy
Min
orit
y C
omm
unit
y D
evel
opm
ent
Boa
rd L
iais
on to
Com
mun
ity
Tra
nsit
Inf
orm
atio
n C
ente
r
Tic
ket P
rogr
ams
Cus
tom
er S
ervi
ce C
ente
r
Em
ploy
ee R
ecog
niti
on
Med
ia R
elat
ions
Cus
tom
er C
omm
unic
atio
ns
Pub
lic
Info
rmat
ion
Incr
ease
Off
peak
Rid
ersh
ip
Incr
ease
Air
port
Rid
ersh
ip
Cus
tom
er C
are
Bra
nd M
anag
emen
t
Cre
ativ
e Se
rvic
es (
prin
t, w
eb, s
ocia
l)
bart
able
Com
mun
ity
Par
tner
ship
s
Loc
al G
over
nmen
t &
Com
mun
ity
Rel
atio
ns
Ad
Rev
enue
Dev
elop
men
t
Mar
ket R
esea
rch
Cus
tom
er A
ccep
tanc
e T
estin
g
TOTA
L H
EAD
CO
UNT
Ope
ratin
g53
.3
Cap
ital
5.5
REI
-
Staf
f58
.8
Gra
nt D
evel
opm
ent
Mic
hael
Tan
ner
Gra
nt P
rogr
amm
ing
and
App
lica
tion
s
Adv
ocac
y fo
r N
ew F
undi
ng
Gra
nt A
gree
men
ts
Pro
ject
Dev
elop
men
t
75
Dep
artm
ent M
anag
erA
aron
Wei
nste
in
Adv
erti
sing
BA
RT
able
Web
site
Far
e P
rom
otio
ns:
Kid
s R
ide
Fre
e,
Pro
mot
iona
l Tic
kets
, etc
.
BA
RT
Mob
ile/
Para
des
Bra
nd/T
ag L
ine
Ad
Con
tent
Pol
icy
Com
plia
nce
AD
RE
VE
NU
E
Adv
erti
sing
Fra
nchi
se M
anag
emen
t
Co-
Mar
keti
ng P
artn
ersh
ips
RID
ER
SHIP
Rid
ersh
ip C
ampa
igns
, Rev
erse
Com
mut
e,
Off
-Pea
k an
d A
irpo
rt M
arke
ts
Dir
ect M
arke
ting
Em
ploy
er M
arke
ting
Eco
mar
keti
ng
Pre
-sal
e of
vou
cher
s to
tour
ists
and
co
nfer
ence
att
ende
es
Cus
tom
er A
ccep
tanc
e T
esti
ng:
Car
Flo
or, S
eati
ng, F
are
Col
lect
ion,
etc
.
Mar
keti
ng R
OI
Eva
luat
ions
Ad
Tes
ting
Qua
lity
Ass
uran
ce R
epor
ting
Sur
veys
and
Foc
us G
roup
s
RE
SEA
RC
H
Mar
ket R
esea
rch
Pub
lic
Opi
nion
Pol
ling
Cus
tom
er S
atis
fact
ion
Sur
veys
Stat
ion
Pro
file
Sur
vey
Tit
le V
I D
emog
raph
ics/
LE
P D
ata
BA
RT
imes
DS
S Po
stin
gs
Sta
tion
/Tra
in A
ds
Pass
enge
r E
nvir
onm
ent S
urve
y (P
ES)
Flee
t of
the
Fut
ure:
Des
ign
and
Pub
lic
Inpu
t
TOTA
L H
EAD
CO
UNT
Ope
ratin
g12
.8
Cap
ital
1.0
REI
-
Staf
f13
.8
Ad
Bus
ines
s D
evel
opm
ent
Mar
ketin
g M
anag
erD
avid
Mar
tind
ale
76
FY
17 G
oal
s &
Ob
ject
ives
- M
arke
tin
g &
Res
earc
h
FY
15
Ob
jF
Y1
5 A
ctu
al
FY
16
Ob
jF
Y1
7 O
bj
1R
ep
lace
all
exi
stin
g ra
il ca
rs;
pu
rch
ase
exp
an
sio
n v
eh
icle
s a
s fu
nd
ing
be
com
es
ava
ilab
le.
1a
De
velo
p a
ltern
ativ
e c
ar
inte
rior
de
sign
s a
nd
se
cure
fe
ed
ba
ck f
rom
th
e p
ub
lic a
nd
oth
er
key
sta
keh
old
ers
. C
ha
ir F
lee
t o
f th
e F
utu
re D
esi
gn C
om
mitt
ee
.
De
velo
p in
itia
l co
nte
nt
for
pa
sse
nge
r in
fo
sign
s a
nd
pla
n
for
on
goin
g co
nte
nt
ma
na
gem
en
t b
y Ju
ne
30
, 2
01
5.
Initi
al c
on
ten
t d
on
e.
Pla
n f
or
on
goin
g co
nte
nt
mgm
t n
ot
do
ne
.
De
velo
p p
lan
fo
r p
ass
en
ger
eva
lua
tion
of
pilo
t ca
rs b
y M
arc
h 1
, 2
01
6.
Co
nd
uct
p
ass
en
ger
eva
lua
tion
w
ithin
3
mo
nth
s o
f la
un
ch o
f fir
st
pilo
t tr
ain
into
se
rvic
e.
22
aC
on
du
ct b
i-an
nu
al c
ust
om
er
satis
fact
ion
su
rve
y in
th
e
Fa
ll o
f e
ven
-nu
mb
ere
d y
ea
rs.
Fa
ll 2
01
4M
et
Fa
ll 2
01
6
bC
on
du
ct q
ua
rte
rly P
ass
en
ger
En
viro
nm
en
t S
urv
eys
to
tr
ack
Op
era
tion
al a
nd
Po
lice
pre
sen
ce m
etr
ics
for
Bo
ard
Qu
art
erly
Pe
rfo
rma
nce
Re
po
rts.
Re
po
rt r
esu
lts
with
in 1
0
bu
sin
ess
da
ys
of
the
en
d o
f e
ach
qu
art
er.
Me
tR
ep
ort
re
sults
w
ithin
10
b
usi
ne
ss d
ays
o
f th
e e
nd
of
ea
ch q
ua
rte
r.
Re
po
rt r
esu
lts
with
in 1
0
bu
sin
ess
da
ys
of
the
en
d o
f e
ach
qu
art
er.
3Im
ple
me
nt
a v
arie
ty o
f p
rogr
am
s to
incr
ea
se n
on
-fa
reb
ox
reve
nu
es,
incl
ud
ing
ad
vert
isin
g,
tra
nsi
t-o
rien
ted
de
velo
pm
en
t a
nd
co
nce
ssio
ns.
3a
Qu
ad
rup
le a
dve
rtis
ing
reve
nu
e b
y 2
01
8.
Ach
ieve
ad
re
ven
ue
ta
rge
t b
y 2
01
8.
On
tra
ck t
o
rea
ch g
oa
l.A
chie
ve a
d
reve
nu
e t
arg
et
by
20
18
.
Ach
ieve
ad
re
ven
ue
ta
rge
t b
y 2
01
8.
4P
rocu
re lo
w-c
ost
, cl
ea
n a
nd
re
liab
le e
lect
ricity
fo
r th
e B
AR
T
syst
em
an
d c
on
tinu
ou
sly
red
uce
th
e D
istr
ict's
use
of
ele
ctric
ity.
4a
Exe
cute
Blu
e S
ky c
am
pa
ign
an
d c
om
mu
nity
fe
stiv
al i
n
con
jun
ctio
n w
ith E
art
h D
ay.
Imp
lem
en
t b
y A
pril
20
15
Me
tIm
ple
me
nt
by
Ap
ril 2
01
6Im
ple
me
nt
by
Ap
ril 2
01
7
5D
eve
lop
an
d e
xecu
te a
Rid
ers
hip
D
eve
lop
me
nt
Pla
n t
o b
uild
co
mm
ute
, o
ff-p
ea
k a
nd
re
vers
e
ride
rsh
ip.
5a
Exe
cute
at
lea
st t
he
sp
eci
fied
nu
mb
er
of
co-m
ark
etin
g p
art
ne
rsh
ips
to b
uild
leis
ure
rid
ers
hip
to
sp
ort
ing
are
na
s, h
op
pin
g, e
nte
rta
inm
en
t, a
nd
oth
er
ven
ue
s.
25
Me
t2
55
0
bE
xecu
te a
t le
ast
th
e s
pe
cifie
d n
um
be
r o
f m
ark
etin
g ta
ctic
s to
bu
ild r
ide
rsh
ip t
o S
FO
an
d O
AK
th
rou
gh t
ou
r o
pe
rato
r a
nd
co
nve
ntio
n p
lan
ne
r o
utr
ea
ch,
tra
vel
ind
ust
ry p
art
ne
rsh
ips,
or
oth
er
targ
ete
d o
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ea
ch.
2E
xecu
te O
AC
m
ark
etin
g p
lan
Me
t2
1
Pe
rfo
rma
nc
e M
ea
su
res
Pro
jec
ts/P
rog
ram
s/G
oa
lsD
es
ire
d O
utc
om
es
/Ob
jec
tiv
es
Pro
vid
e s
erv
ice
leve
ls t
ha
t m
ee
t th
e n
ee
ds
of
the
cu
sto
me
rs w
hile
m
ain
tain
ing
op
timu
m s
yste
m
relia
bili
ty.
77
FY
17 G
oal
s &
Ob
ject
ives
- M
arke
tin
g &
Res
earc
h
FY
15
Ob
jF
Y1
5 A
ctu
al
FY
16
Ob
jF
Y1
7 O
bj
Pe
rfo
rma
nc
e M
ea
su
res
Pro
jec
ts/P
rog
ram
s/G
oa
lsD
es
ire
d O
utc
om
es
/Ob
jec
tiv
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cE
xecu
te a
t le
ast
th
e s
pe
cifie
d n
um
be
r o
f ta
ctic
s to
m
ark
et
BA
RT
an
d/o
r co
nd
uct
Titl
e V
I o
utr
ea
ch t
o
eth
nic
co
mm
un
itie
s th
rou
gh t
arg
ete
d a
dve
rtis
ing,
p
art
icip
atio
n in
pa
rad
es,
ce
leb
ratio
n o
f e
thn
ic h
erit
age
, a
nd
pro
mo
tion
of
eve
nts
acc
ess
ible
by
BA
RT
.
2M
et
22
dE
xplo
re t
ech
no
logi
cal o
ptio
ns
to c
on
tinu
e a
nd
exp
an
d
pro
mo
tion
al t
icke
t p
rogr
am
s to
bu
ild o
ffp
ea
k rid
ers
hip
to
co
mm
un
ity a
ttra
ctio
ns.
La
un
ch
pro
gra
m
(su
bje
ct t
o
fun
din
g)
No
t M
et
La
un
ch
pro
gra
m b
y D
ece
mb
er,
2
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5.
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cute
at
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mp
aig
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rovi
de
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rke
ting
sup
po
rt f
or
Fie
ld T
rip F
ree
Rid
e
Pro
mo
tion
s.Im
ple
me
nt
Fa
ll 2
01
4M
et
Imp
lem
en
t F
all
20
15
fP
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lish
at
lea
st t
he
sp
eci
fied
nu
mb
er
of
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Tim
es
issu
es
pe
r ye
ar
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form
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ou
t im
po
rta
nt
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/A -
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ifte
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ail
gD
eve
lop
La
te N
igh
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us
ma
rke
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cale
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ar
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om
ple
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y D
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er
31
, 2
01
5.
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rge
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gio
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l eff
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au
nch
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w B
AR
Ta
ble
we
bsi
te t
o p
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ote
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ak
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ip t
o B
AR
T a
cce
ssib
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en
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y Ju
ly 1
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01
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ch b
y Ju
ly 1
, 2
01
5.
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eve
lop
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ple
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nt
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l, st
ate
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d lo
cal l
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sla
tive
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nd
co
mm
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ity o
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gra
m t
o in
cre
ase
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nd
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d
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mu
nity
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pp
ort
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r ke
y B
AR
T
initi
ativ
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Initi
ate
pu
blic
op
inio
n t
rack
ing
surv
ey
to g
au
ge s
up
po
rt
for
BA
RT
imp
rove
me
nts
. P
art
ne
r d
ep
art
me
nt:
G
ove
rnm
en
t &
Co
mm
un
ity R
ela
tion
s D
ep
t.
Co
nd
uct
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d
rou
nd
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llin
g.
Me
tC
on
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ct 3
rd
rou
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po
llin
g.
Sch
ed
ule
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BD
.
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7D
eve
lop
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d im
ple
me
nt
me
asu
res
of
serv
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sa
tisfa
ctio
n
am
on
g in
tern
al s
take
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lde
rs a
t B
AR
T.
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De
velo
p in
tern
al c
ust
om
er
serv
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su
rve
y a
s co
mp
an
ion
to
ext
ern
al s
urv
ey
to p
rovi
de
da
ta o
n
serv
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qu
alit
y b
y n
on
- o
ps
gro
up
s w
ithin
BA
RT
. D
eve
lop
ba
selin
e d
ata
by
20
10
.
Co
nd
uct
e
mp
loye
e
surv
ey
#2
by
Jan
ua
ry,
20
16
.
N/A
78
Dep
artm
ent M
anag
erA
licia
Tro
st
Com
mun
icat
ions
Off
icer
s (2)
Jam
es K
. All
ison
Tay
lor
Huc
kaby
Med
ia R
elat
ions
Pre
ss I
nter
view
s / R
eque
sts
Sub
ject
Mat
ter
Exp
ert M
anag
emen
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New
s R
elea
ses
/ Med
ia A
dvis
orie
s
Spe
eche
s
Publ
ic In
form
atio
n
Pas
seng
er B
ulle
tins
Pri
nted
Bro
chur
es
Pos
ted
Far
es, S
ched
ules
, Map
s
Per
mit
s (E
xpre
ssiv
e A
ctiv
ity,
P
hoto
grap
hy, F
ilm
)
Em
ail &
Tex
t Ser
vice
s (R
ider
Ale
rts,
New
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Com
mun
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Web
site
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obil
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ebsi
te C
onte
nt
Soc
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edia
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tiat
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Com
mun
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Tra
dem
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seng
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Cou
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Tha
nk Y
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tc.)
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nt S
uppo
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Op-
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Tra
de a
rtic
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Mul
timed
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Liv
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oard
Vid
eoca
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tv /
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Tub
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ideo
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onfe
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Spe
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igit
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vice
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xper
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akin
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Pos
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Art
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TOTA
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0
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FY
17 G
oal
s &
Ob
ject
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om
mu
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bj
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ctu
alF
Y16
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jF
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Ob
jA
pac
kage
of
chan
ges
to B
AR
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com
mun
icat
ions
, ini
tiativ
es a
nd
serv
ices
to p
ositi
on B
AR
T a
s "a
be
tter
day
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ronm
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2009
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elop
and
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ch a
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form
look
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l, an
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for
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mun
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ions
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ludi
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art.g
ov. D
evel
op a
pla
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mpa
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nfor
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e br
and
posi
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tinue
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rans
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se o
f "B
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AR
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bran
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stat
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essa
ges
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mun
icat
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ublic
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erge
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aint
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se
info
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d at
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o on
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se
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FY
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an
d
exi
stin
g st
ate
ge
ne
ral b
on
d
fun
din
g
Pe
rfo
rma
nc
e M
ea
su
res
Pro
jec
ts/P
rog
ram
s/G
oa
lsD
es
ire
d O
utc
om
es
/Ob
jec
tiv
es
1E
du
cate
th
e p
ub
lic o
n B
AR
T's
ca
pita
l re
inve
stm
en
t n
ee
ds
an
d
exe
cute
th
e B
ett
er
BA
RT
, B
ett
er
Ba
y A
rea
ou
tre
ach
an
d
ed
uca
tion
pro
gra
m
86
FY
17 G
oal
s &
Ob
ject
ives
- G
ove
rnm
ent
and
Co
mm
un
ity
Rel
atio
ns
FY
15
Ob
jF
Y1
5 A
ctu
al
FY
16
Ob
jF
Y1
7 O
bj
Pe
rfo
rma
nc
e M
ea
su
res
Pro
jec
ts/P
rog
ram
s/G
oa
lsD
es
ire
d O
utc
om
es
/Ob
jec
tiv
es
bW
ork
to
pa
ss B
AR
T s
up
po
rte
d a
nd
sp
on
sore
d
legi
sla
tion
.S
ee
k le
gisl
atio
n t
o
imp
rove
th
e
BA
RT
p
rocu
rem
en
t p
roce
ss a
nd
if
ne
cess
ary
, se
ek
legi
sla
tion
to
tr
an
sfe
r C
ap
a
nd
Tra
de
P
rogr
am
a
llow
an
ces
dire
ctly
to
B
AR
T
cS
up
po
rt G
ree
nh
ou
se G
as
red
uct
ion
legi
sla
tive
eff
ort
s.C
oo
rdin
ate
le
gisl
ativ
e a
nd
a
dvo
cacy
e
ffo
rts
to
prio
ritiz
e
red
uct
ion
of
GH
G
em
issi
on
s th
rou
gh p
ub
lic
tra
nsi
t a
nd
B
AR
T C
ap
&
Tra
de
pro
ject
s
dM
on
itor
an
d p
art
icip
ate
in t
he
Fix
ing
Am
eric
a's
S
urf
ace
Tra
nsp
ort
atio
n A
ct.
Mo
nito
r sp
eci
fic
fed
era
l re
gula
tion
s re
late
d t
o
BA
RT
an
d
com
me
nt
as
ne
ed
ed
87
FY
17 G
oal
s &
Ob
ject
ives
- G
ove
rnm
ent
and
Co
mm
un
ity
Rel
atio
ns
FY
15
Ob
jF
Y1
5 A
ctu
al
FY
16
Ob
jF
Y1
7 O
bj
Pe
rfo
rma
nc
e M
ea
su
res
Pro
jec
ts/P
rog
ram
s/G
oa
lsD
es
ire
d O
utc
om
es
/Ob
jec
tiv
es
eE
du
cate
th
e B
ay
Are
a C
on
gre
ssio
na
l de
lega
tion
on
B
AR
T's
Big
Th
ree
ca
pita
l re
inve
stm
en
t p
riorit
ies.
Info
rm
Co
ngr
ess
ion
al
me
mb
ers
/sta
ffs
ab
ou
t B
ig 3
P
roje
cts;
if t
he
B
AR
T B
oa
rd
pla
ces
a
me
asu
re o
n
the
ba
llot
to
see
k lo
cal
fun
din
g fo
r th
e
Dis
tric
t's
infr
ast
ruct
ure
re
pa
ir a
nd
re
pla
cem
en
t n
ee
ds,
info
rm
an
d e
nga
ge
the
de
lega
tion
fS
ee
k a
dd
itio
na
l fu
nd
ing
for
the
Dis
tric
t's w
ork
forc
e
de
velo
pm
en
t go
als
, tr
an
sit
secu
rity
an
d t
he
e
art
hqu
ake
ea
rly w
arn
ing
syst
em
.
Se
ek
fun
din
g a
nd
C
on
gre
ssio
na
l su
pp
ort
gS
ee
k su
pp
ort
fo
r B
AR
T's
Co
re C
ap
aci
ty G
ran
t a
pp
lica
tion
with
th
e F
ed
era
l Tra
nsi
t A
dm
inis
tra
tion
.A
s re
quire
d
3C
on
tinu
e S
um
me
r Y
ou
th T
ou
r P
rogr
am
- e
du
catin
g yo
uth
fro
m
low
-inco
me
fa
mili
es
ho
w t
o u
se
pu
blic
tra
nsi
t w
hile
pro
vid
ing
the
m a
cce
ss t
o e
du
catio
na
l or
cultu
ral i
nst
itutio
ns
3a
Cre
ate
an
d e
xecu
te a
te
nth
an
niv
ers
ary
pro
gra
m t
o
hig
hlig
ht
the
su
cce
ss o
f th
e p
rogr
am
an
d t
o f
urt
he
r p
rom
ote
it.
Co
mp
lete
by
8-3
1-1
6
4W
ork
with
citi
es
an
d lo
cal
com
mu
niti
es
on
BA
RT
intia
tive
s a
nd
pro
ject
s
4a
Inte
ract
with
loca
l, ci
vic
an
d c
om
mu
nity
gro
up
s to
bu
ild
sup
po
rt f
or
BA
RT
initi
ativ
es
an
d p
roje
cts.
Sch
ed
ule
an
d
con
du
ct
regu
larly
m
ee
tings
Co
mp
lete
dS
che
du
le a
nd
co
nd
uct
re
gula
rly
me
etin
gs
Sch
ed
ule
an
d
con
du
ct
regu
larly
m
ee
tings
88
FY
17 G
oal
s &
Ob
ject
ives
- G
ove
rnm
ent
and
Co
mm
un
ity
Rel
atio
ns
FY
15
Ob
jF
Y1
5 A
ctu
al
FY
16
Ob
jF
Y1
7 O
bj
Pe
rfo
rma
nc
e M
ea
su
res
Pro
jec
ts/P
rog
ram
s/G
oa
lsD
es
ire
d O
utc
om
es
/Ob
jec
tiv
es
bC
rea
te o
pp
ort
un
itie
s fo
r th
e B
oa
rd o
f D
irect
ors
to
in
terf
ace
with
po
licym
ake
rs a
nd
ke
y st
ake
ho
lde
rs.
Invi
te
Dire
cto
rs t
o
eve
nts
, co
nve
ne
an
d
pa
rtic
ipa
te in
m
ee
tings
as
ne
ed
ed
Co
mp
lete
dIn
vite
D
irect
ors
to
e
ven
ts,
con
ven
e a
nd
p
art
icip
ate
in
me
etin
gs a
s n
ee
de
d
Invi
te
Dire
cto
rs t
o
eve
nts
, co
nve
ne
an
d
pa
rtic
ipa
te in
m
ee
tings
as
ne
ed
ed
55
aS
tre
ngt
he
n r
ela
tion
ship
s fo
r B
AR
T in
all
min
orit
y co
mm
un
itie
s th
rou
gho
ut
the
BA
RT
Dis
tric
t. A
tte
nd
co
mm
un
ity e
ven
ts a
nd
/or
sch
ed
ule
me
etin
gs w
ith
com
mu
nity
lea
de
rs,
org
s a
nd
/or
ele
cte
d o
ffic
ials
in
min
orit
y co
mm
un
itie
s w
ithin
th
e D
istr
ict.
Att
en
d
com
mu
nity
e
ven
ts a
nd
co
nve
ne
m
ee
tings
as
ne
ed
ed
Co
mp
lete
dA
tte
nd
co
mm
un
ity
eve
nts
an
d
con
ven
e
me
etin
gs a
s n
ee
de
d
Att
en
d
com
mu
nity
e
ven
ts a
nd
co
nve
ne
m
ee
tings
as
ne
ed
ed
bD
em
on
stra
te B
AR
T's
cu
ltura
l se
nsi
tivity
by
sup
po
rtin
g/a
tte
nd
ing
com
m.
eve
nts
, fa
irs,
fest
iva
ls,
cele
bra
tion
s, a
nd
mix
ers
th
at
pro
mo
te d
ive
rsity
. E
xplo
re n
ew
/diff
ere
nt
wa
ys f
or
BA
RT
to
un
de
rlin
e it
s co
mm
itme
nt
to y
ou
th d
eve
lop
me
nt
an
d t
he
co
mm
un
ity.
Pa
rtic
ipa
te in
a
t le
ast
25
d
ive
rse
co
mm
un
ity
eve
nts
Co
mp
lete
dP
art
icip
ate
in
at
lea
st 3
0
div
ers
e
com
mu
nity
e
ven
ts
Pa
rtic
ipa
te in
a
t le
ast
30
d
ive
rse
co
mm
un
ity
eve
nts
6S
up
po
rt e
ffo
rts
to e
xpa
nd
th
e
BA
RT
sys
tem
6a
Ext
en
d B
AR
T r
ail
serv
ice
to
ea
ste
rn C
on
tra
Co
sta
C
ou
nty
.B
egi
n e
BA
RT
re
ven
ue
se
rvic
e in
2
01
8.
Pro
ject
co
nst
ruct
ion
co
ntin
ue
s
Be
gin
eB
AR
T
reve
nu
e
serv
ice
in
20
18
.
bE
xte
nd
BA
RT
ra
il se
rvic
e t
o s
ou
the
rn F
rem
on
t.C
om
ple
te
Wa
rm S
prin
gs
Pro
ject
by
De
cem
be
r 2
01
5.
Pro
ject
sc
he
ule
d t
o
op
en
in
Su
mm
er
20
16
Co
mp
lete
W
arm
Sp
rings
P
roje
ct b
y D
ece
mb
er
20
15
.
Be
gin
re
ven
ue
se
rvic
e in
S
um
me
r 2
01
6
De
velo
p a
nd
imp
lem
en
t fe
de
ral,
sta
te a
nd
loca
l le
gisl
ativ
e a
nd
co
mm
un
ity o
utr
ea
ch a
ctiv
itie
s to
in
cre
ase
fu
nd
ing
an
d c
om
mu
nity
su
pp
ort
fo
r ke
y B
AR
T in
itia
tive
s a
nd
pro
ject
s
89
FY
17 G
oal
s &
Ob
ject
ives
- G
ove
rnm
ent
and
Co
mm
un
ity
Rel
atio
ns
FY
15
Ob
jF
Y1
5 A
ctu
al
FY
16
Ob
jF
Y1
7 O
bj
Pe
rfo
rma
nc
e M
ea
su
res
Pro
jec
ts/P
rog
ram
s/G
oa
lsD
es
ire
d O
utc
om
es
/Ob
jec
tiv
es
cE
xte
nd
BA
RT
se
rvic
e t
o L
ive
rmo
re.
Ed
uca
te t
he
co
mm
un
ity,
loca
l ele
cte
d
off
icia
ls a
nd
lo
cal
tra
nsp
ort
atio
n
lea
de
rs a
bo
ut
BA
RT
's
pla
nn
ing
eff
ort
s re
late
d
to t
he
pro
ject
.
Co
mp
lete
dE
du
cate
th
e
com
mu
nity
, lo
cal e
lect
ed
o
ffic
ials
an
d
loca
l tr
an
spo
rta
tion
le
ad
ers
ab
ou
t B
AR
T's
p
lan
nin
g e
ffo
rts
rela
ted
to
th
e p
roje
ct.
Ed
uca
te t
he
co
mm
un
ity,
loca
l ele
cte
d
off
icia
ls a
nd
lo
cal
tra
nsp
ort
atio
n
lea
de
rs a
bo
ut
BA
RT
's
pla
nn
ing
eff
ort
s re
late
d
to t
he
pro
ject
.
90
Dep
artm
ent M
anag
erJu
lie Y
im
Com
pany
Sto
re P
urch
ases
Adm
inis
ter
Dis
able
d P
ass
Cus
tom
er S
ervi
ce C
ente
r
Bik
e L
ocke
r pr
ogra
m
Eli
gibi
lity
Pro
gram
C
ompa
ny S
tore
Sal
es
Tic
ket S
ales
& E
xcha
nge
Em
ploy
ee R
ecog
niti
on
Aw
ards
Pro
gram
Cli
pper
Em
ploy
er T
icke
t Sal
es
Inte
rnet
Tic
ket S
ales
Tee
nage
Stu
dent
Dis
coun
t Pr
ogra
m
Tin
y T
icke
ts
Tic
ket P
rogr
ams
Cli
pper
Pro
gram
Pro
mos
Inte
rdep
artm
enta
l Cus
tom
er
Adv
ocac
y
Cus
tom
er R
espo
nse
Cus
tom
er O
utre
ach
Proc
ess
& R
efer
Cus
tom
er
Com
men
ts
Cus
tom
er C
omm
ents
Com
plai
nt R
ecei
pt,
Tra
ckin
g an
d L
oggi
ng
Spe
cial
Pro
ject
s
Tra
nsit
Info
Cen
ter
BA
RT
Inf
o.
Bul
k M
aili
ng o
f C
olla
tera
ls
Cap
itol
Cor
rido
r In
fo
Supp
ort t
o R
egio
nal 5
11
Non
-Per
sonn
el C
ompl
aint
In
vest
igat
ion
Cus
tom
er S
ervi
ce f
or
CC
JPA
Tra
vel r
eim
burs
emen
t pro
gram
TOTA
L H
EAD
CO
UNT
Ope
ratin
g18
.0
Cap
ital
-
R
EI-
Staf
f18
.0
Mili
tary
tick
et p
rogr
am
Clip
per
Out
reac
h
Dis
trib
utio
n of
Sen
ior
& Y
outh
Cli
pper
car
ds
91
FY
17
Go
als
& O
bje
cti
ves
- C
us
tom
er
Se
rvic
e
FY
15 O
bj
FY
15 A
ctu
alF
Y16
Ob
jF
Y17
Ob
jP
rovi
de s
ervi
ce le
vels
that
mee
t th
e ne
eds
of th
e cu
stom
ers
whi
le
mai
ntai
ning
opt
imum
sys
tem
1a
BA
RT
and
CC
JPA
res
pons
e to
90%
of
cust
omer
s w
ithin
10
days
of
com
men
t.90
% w
ithin
10
days
ME
T -
90.
5%90
% w
ithin
10
days
90%
with
in 1
0 da
ys
bC
ontin
ue to
sup
port
Clip
per
tran
sitio
n fr
om m
agst
ripe
ticke
ts.
Sup
port
C
lippe
r T
rans
ition
, fo
cus
on
You
th a
nd
Sen
ior
and
Dis
able
d P
rogr
ams
ME
TS
uppo
rt
Clip
per
Tra
nsiti
on,
focu
s on
Y
outh
and
S
enio
r an
d D
isab
led
Pro
gram
s
Sup
port
C
lippe
r T
rans
ition
, fo
cus
on
You
th a
nd
Sen
ior
and
Dis
able
d P
rogr
ams
22
aT
hree
day
turn
aro
und
to c
usto
mer
req
uest
for
: a)
sale
of
all
BA
RT
"T
icke
ts b
y M
ail"
b)
bike
lock
er r
enta
ls c
) en
ter
RT
C a
pplic
atio
ns in
to s
yste
m f
or tr
ansm
issi
on.
3 da
ys1
DA
Y1
day
1 da
y
bM
aint
ain
min
imal
tick
et o
utle
ts f
or s
ale
of G
reen
& R
ed
ticke
ts. P
hase
out
HV
D ti
cket
s to
Clip
per.
Mai
ntai
n m
inim
al ti
cket
ou
tlets
for
gr
een
& r
ed
ticke
t sal
es
and
even
tual
ly
phas
e ou
t H
VD
.
ME
TM
aint
ain
min
imal
tick
et
outle
ts f
or
gree
n &
red
tic
ket s
ales
an
d ev
entu
ally
ph
ase
out
HV
D.
Mai
ntai
n m
inim
al ti
cket
ou
tlets
for
gr
een
& r
ed
ticke
t sal
es
and
even
tual
ly
phas
e ou
t H
VD
.
cM
aint
ain
num
ber
of s
tude
nts
& s
choo
ls w
ho s
ign
up f
or
the
Stu
dent
Dis
coun
t Pro
gram
.in
crea
se b
y 5%
ME
Tin
crea
se b
y 5%
incr
ease
by
5%
dD
evel
op s
ocia
l med
ia p
ilot p
rogr
am to
incr
ease
ac
cess
ibili
ty b
y ou
r cu
stom
ers
to B
AR
T a
dmin
istr
atio
n in
reg
ards
to n
on-e
mer
genc
y co
mm
unic
atio
ns.
Mai
ntai
n S
ocia
l Med
ia
Pro
gram
es
tabl
ishe
d in
20
12. E
valu
ate
effe
ctiv
enes
s of
the
prog
ram
an
d m
ake
reco
mm
enda
tion
s to
co
ntin
ue
prog
ram
or
not.
ME
TM
aint
ain
Soc
ial M
edia
P
rogr
am
esta
blis
hed
in
2012
. Eva
luat
e ef
fect
iven
ess
of th
e pr
ogra
m
and
mak
e re
com
men
dati
ons
to
cont
inue
pr
ogra
m o
r no
t.
Mai
ntai
n S
ocia
l Med
ia
Pro
gram
es
tabl
ishe
d in
20
12. E
valu
ate
effe
ctiv
enes
s of
the
prog
ram
an
d m
ake
reco
mm
enda
tion
s to
co
ntin
ue
prog
ram
or
not.
Per
form
ance
Mea
sure
sP
roje
cts/
Pro
gra
ms/
Go
als
Des
ired
Ou
tco
mes
/Ob
ject
ives
1
Dev
elop
and
impl
emen
t pro
gram
of
sys
tem
-wid
e ac
cess
ibili
ty
impr
ovem
ents
as
oppo
rtun
ities
an
d fu
ndin
g be
com
e av
aila
ble.
92
eE
valu
ate
curr
ent D
epar
tmen
t pra
ctic
es a
nd
perf
orm
ance
in r
egar
ds to
ser
vice
leve
l and
re
spon
sive
ness
to c
usto
mer
s
Impl
emen
t im
prov
emen
ts
to p
roce
sses
as
fou
nd in
B
est P
ract
ices
fin
ding
s
Met
Impl
emen
t im
prov
emen
ts
to p
roce
sses
as
fou
nd in
B
est P
ract
ices
fin
ding
s
Impl
emen
t im
prov
emen
ts
to p
roce
sses
as
fou
nd in
B
est P
ract
ices
fin
ding
s
3D
evel
op a
nd im
plem
ent a
fed
eral
, st
ate
and
loca
l leg
isla
tive
and
com
mun
ity o
utre
ach
prog
ram
to
incr
ease
fun
ding
and
com
mun
ity
supp
ort f
or k
ey B
AR
T in
itiat
ives
.
3a
Mai
ntai
n ac
tive
part
icip
atio
n of
cha
ritab
le a
genc
ies
in
the
Tin
y T
icke
t Pro
gram
.A
s m
agne
tic
ticke
t sal
es
decr
ease
, m
onito
r do
natio
ns a
nd
shrin
k pr
ogra
m
acco
rdin
gly
Met
As
mag
netic
tic
ket s
ales
de
crea
se,
mon
itor
dona
tions
and
sh
rink
prog
ram
ac
cord
ingl
y
As
mag
netic
tic
ket s
ales
de
crea
se,
mon
itor
dona
tions
and
sh
rink
prog
ram
ac
cord
ingl
y
bG
ener
ate
Tin
y T
icke
ts th
roug
h co
ntrib
utio
ns.
11,0
00 ti
cket
sM
ET
-28,
000
4R
ecog
nize
and
cul
tivat
e a
clos
er
rela
tions
hip
with
the
empl
oyer
s w
e se
rve.
4a
Dev
elop
and
con
tinue
pro
gram
s to
kee
p cu
stom
ers
info
rmed
abo
ut D
istr
ict i
ssue
s/re
late
d ac
tiviti
es;
supp
ort D
istr
ict G
oals
by
resp
ondi
ng to
and
inte
ract
ing
with
cus
tom
ers;
coo
rdin
ate
w/ C
omm
unic
atio
ns to
de
liver
con
sist
ent m
essa
ges.
20 e
vent
s -
Sta
tion
or
Em
ploy
er s
ites
ME
T -
68
Tra
nsit
Fai
rs;
27 s
enio
r fie
ld
trip
s
bM
arke
t BA
RT
Log
o ite
ms
to e
nhan
ce th
e D
istr
icts
vi
sibi
lity
and
prom
ote
a po
sitiv
e im
age.
Sel
l $16
,000
in
Com
pany
S
tore
M
erch
andi
se
ME
T -
22,
000
5In
stitu
te a
com
preh
ensi
ve
prog
ram
to p
rom
ote
cust
omer
fr
iend
ly s
ervi
ce f
rom
all
staf
f.
5a
Impr
ove
qual
ity o
f cu
stom
er s
ervi
ce b
y pr
ovid
ing
accu
rate
/use
ful i
nfo
to d
epar
tmen
ts a
bout
cus
tom
er
com
men
ts/c
ompl
aint
s; a
naly
ze c
omm
ent/c
ompl
aint
da
ta; p
repa
re r
epor
ts to
ens
ure
dept
. un
ders
tand
/res
pond
by
effe
ctin
g ch
ange
s w
here
pos
sibl
e.
Wee
kly
repo
rt
and
quar
terly
in
put f
or A
GM
, O
PS
QP
R
pres
enta
tion
ME
TW
eekl
y re
port
an
d qu
arte
rly
inpu
t for
AG
M,
OP
S Q
PR
pr
esen
tatio
n
Wee
kly
repo
rt
and
quar
terly
in
put f
or A
GM
, O
PS
QP
R
pres
enta
tion
bO
pera
te th
e T
rans
it In
form
atio
n C
ente
r a)
Mai
ntai
n se
rvic
e st
anda
rds
of 9
3% o
f ca
lls s
erve
d b)
Ach
ieve
se
rvic
e st
anda
rd o
f 20
sec
onds
ave
rage
wai
t tim
e
Mai
ntai
n se
rvic
e st
anda
rd o
f 93
% o
f ca
lls
serv
ed.
ME
T -
95%
Mai
ntai
n se
rvic
e st
anda
rd o
f 93
% o
f ca
lls
serv
ed.
Mai
ntai
n se
rvic
e st
anda
rd o
f 93
% o
f ca
lls
serv
ed.
93
Ach
ieve
se
rvic
e st
anda
rd o
f 20
se
cond
s av
erag
e w
ait
time.
ME
T -
13
.0 s
econ
ds
Ach
ieve
se
rvic
e st
anda
rd o
f 13
.0 s
econ
ds
aver
age
wai
t tim
e.
Ach
ieve
se
rvic
e st
anda
rd o
f 13
.0 s
econ
ds
aver
age
wai
t tim
e.
94
Dep
artm
ent M
anag
erM
icha
el T
anne
r
Neg
otia
te F
undi
ng w
ith
Stat
e, F
eder
al &
Loc
al
Age
ncie
s
Prep
are
& M
anag
e G
rant
App
lica
tion
s
Rep
ort o
n G
rant
App
lica
tion
& F
ollo
w-u
p
Fos
ter
& M
aint
ain
Rel
atio
nshi
ps w
ith
Par
tner
F
undi
ng A
genc
ies
& T
rans
it P
rope
rtie
s
Adv
ocat
e fo
r &
Adm
inis
ter
Sec
urit
y G
rant
s
Dev
elop
and
Adm
inis
ter
Inte
r-A
genc
y F
undi
ng
Agr
eem
ents
Man
age
Acc
eler
ated
Gra
nt P
roce
sses
Ass
ocia
ted
wit
h E
cono
mic
Sti
mul
us F
undi
ng
Rep
rese
nt B
AR
T to
Cou
nty
CM
A m
eeti
ngs
&
secu
re f
undi
ng
TOTA
L H
EAD
CO
UNT
Ope
ratin
g4.
0
Cap
ital
2.0
REI
-
Staf
f6.
0
95
FY
17 G
oal
s &
Ob
ject
ives
- G
ran
t D
evel
op
men
t
FY
15 O
bj
FY
15 A
ctu
alF
Y16
Ob
jF
Y17
Ob
j
1S
ecur
e ex
tern
al f
undi
ng f
or th
e D
istr
ict's
cap
ital p
rogr
ams
1a
6/30
/201
66/
30/2
017
bN
egot
iate
and
ref
ine
fund
ing
agre
emen
ts f
or W
arm
S
prin
gs a
nd e
BA
RT
Ext
ensi
ons,
Rai
lcar
R
epla
cem
ent P
rogr
am, N
ew T
rain
Con
trol
Sys
tem
, H
ayw
ard
Mai
nten
ance
Com
plex
Ong
oing
Ong
oing
cS
ubm
it G
rant
app
licat
ions
and
allo
catio
n do
cum
ents
af
ter
colla
bora
tion
with
inte
rnal
dep
artm
ents
: O
ngoi
ngO
ngoi
ng
- T
DA
/ST
A C
laim
, One
Bay
Are
a G
rant
s-
MT
C B
ridge
Tol
ls a
nd C
ount
y S
ales
Tax
es-
Fed
eral
Sec
tion
5307
and
533
7 G
rant
s-
Sta
te C
ap a
nd T
rade
and
Cle
an A
ir A
ct G
rant
s-
ST
P/S
MA
Q F
unds
and
TLC
/HIP
Gra
nts
6/30
/201
66/
30/2
017
dC
oord
inat
e w
ith G
over
nmen
t and
Com
mun
ity
Rel
atio
ns to
adv
ocat
e fo
r fu
ndin
g in
com
mun
ity
venu
es
6/30
/201
66/
30/2
017
eC
oord
inat
e st
aff
at B
A to
spe
nd d
own
fede
ral f
unds
in
a ti
mel
y m
anne
r.O
ngoi
ngO
ngoi
ng
Per
form
ance
Mea
sure
sP
roje
cts/
Pro
gra
ms/
Go
als
Des
ired
Ou
tco
mes
/Ob
ject
ives
Max
imiz
e ca
pita
l gra
nt a
war
ds f
or o
n-go
ing
reno
vatio
n ne
eds
as p
rogr
amm
ed in
the
CIP
with
C
ount
y C
MA
s, R
egio
nal (
MT
C),
Sta
te
(Cal
tran
s/C
TC
) an
d F
eder
al (
FT
A/F
HW
A)
agen
cies
.
96
Chi
ef o
f Pol
ice
Ken
ton
Rai
ney
Adm
inis
trat
ive
Ana
lyst
Supp
ort/D
eput
y C
hief
Ben
Fai
row
Prof
essi
onal
Sta
ndar
ds &
T
rain
ing/
Dep
uty
Chi
efL
ance
Hai
ght (
Inte
rim
)
Ran
ge
Bac
kgro
unds
/Rec
ruit
men
t
Zon
e L
ieut
enan
ts/W
atch
Com
man
ders
Sup
port
Ser
vice
s L
ieut
enan
t
Fle
et
Nar
coti
c T
ask
For
ce
Rec
ords
Pro
pert
y
Cri
tica
l Ass
et P
atro
l Tea
m
Tra
inin
g
IA &
PS
T L
ieut
enan
ts
CR
B L
iais
on
ISR
C/D
ispa
tch
9-1-
1
Pro
cure
men
t
Join
t Ter
rori
sm T
ask
For
ce
Hos
tage
Neg
otia
tion
Tea
m
CA
D R
MS
SW
AT
/TA
C T
eam
Ope
ratio
ns/D
eput
y C
hief
Jeff
Jen
ning
s
Pub
lic
Info
rmat
ion
Off
icer
Pat
rol
Rev
enue
Pro
tect
ion
Det
ecti
ves
Cri
me
Ana
lysi
s
K-9
I.D
. Tec
hs
Com
mis
sion
on
Acc
redi
tatio
n fo
r L
aw E
nfor
cem
ent A
genc
ies
Cha
plai
ns
Tra
uma
Res
pons
e T
eam
(T
RT
)
Res
earc
h &
Pla
nnin
g
Evi
denc
e
Vid
eo R
ecov
ery
Inte
rnal
Aff
airs
Bud
get/
Pay
roll
Secu
rity
Pro
gram
sE
mer
genc
y P
repa
redn
ess
Use
of
For
ce C
omm
itte
e
TOTA
L H
EAD
CO
UNT
Ope
ratin
g31
7.0
Cap
ital
-
REI
-
Staf
f31
7.0
CIT
Spe
cial
ist
CO
P U
nit
War
rant
s
Par
king
/Tra
ffic
Com
pSta
t
Exp
lore
rs
Cou
rt L
iais
on
Sch
edul
ing
97
FY
17 G
oal
s &
Ob
ject
ives
- P
olic
e D
epar
tmen
t
11
aU
se c
rime
anal
ysis
to d
eplo
y ex
tra
patr
ol d
etai
l off
icer
s to
the
Top
Fiv
e (5
) P
AR
T I
crim
e pr
oble
m s
tatio
ns to
com
bat f
are
evas
ion.
bP
rovi
de a
min
imum
of
four
ran
dom
trai
n sw
eep
insp
ectio
ns p
er p
atro
l off
icer
per
shi
ft
durin
g re
venu
e ho
urs.
2S
tren
gthe
n m
anag
emen
t ove
rsig
ht a
nd
acco
unta
bilit
y to
the
depa
rtm
ent a
nd m
aint
ain
a hi
gh le
vel o
f pr
ofes
sion
alis
m w
hich
exe
mpl
ifies
a
high
ly e
thic
al d
epar
tmen
t.
2a
Pro
vide
Fai
r an
d Im
part
ial T
rain
ing
to a
ll.
33
aE
nsur
e th
at a
ll re
ceiv
e F
air
and
Impa
rtia
l Pol
ice
Tra
inin
g.b
Exp
and
the
CO
P (
Com
mun
ity P
olic
ing)
Tea
m to
one
(1)
Com
mun
ity S
ervi
ce O
ffic
er p
er
Zon
e.
4P
rovi
de s
uppo
rt a
nd r
esou
rces
to o
ur p
erso
nnel
to
incr
ease
mor
ale.
4a
Wor
k w
ith R
eal E
stat
e to
iden
tify
a ne
w h
eadq
uart
ers
faci
lity
for
the
polic
e de
part
men
t.
5M
aint
ain
a hi
gh le
vel o
f re
adin
ess
to d
eal w
ith
maj
or c
ritic
al in
cide
nts.
5a
Ens
ure
that
all
supe
rvis
ors
and
man
ager
s ar
e tr
aine
d an
d in
com
plia
nce
with
ICS
10
0/20
0 an
d N
IMS
300
/400
.b
Con
duct
sem
i-ann
ual t
able
top
exer
cise
s in
volv
ing
maj
or in
cide
nts
resp
onse
and
m
anni
ng th
e E
OC
.
cW
ork
with
the
FB
I to
stre
ngth
en o
ur r
espo
nse
to s
uspi
ciou
s pa
ckag
e ca
lls f
or s
ervi
ce.
dC
ondu
ct a
nnua
l tra
inin
g an
d dr
ills
to m
aint
ain
a le
vel o
f pr
epar
edne
ss, b
y bo
th in
itial
re
spon
ders
and
spe
cial
ized
per
sonn
el w
ithin
the
depa
rtm
ent,
to d
eal w
ith th
e cr
isis
m
anag
emen
t asp
ects
of
a te
rror
ism
inci
dent
with
in B
AR
T o
r ad
jace
nt a
reas
.e
Mai
ntai
n ei
ght (
8) e
xplo
sive
det
ectio
n ca
nine
s.
Pro
ject
s/P
rog
ram
s/G
oal
sD
esir
ed O
utc
om
es/O
bje
ctiv
esS
tren
gthe
n P
olic
e S
ervi
ce to
our
cus
tom
ers
and
empl
oyee
s th
roug
h m
ore
effe
ctiv
e an
d ef
ficie
nt
high
vis
ibili
ty p
atro
ls.
Str
engt
hen
Ser
vice
s to
the
com
mun
ities
that
B
AR
T s
erve
s.
98
FY
17 G
oal
s &
Ob
ject
ives
- B
PD
FY
15 O
bj
FY
15 A
ctu
alF
Y16
Ob
jF
Y17
Ob
jS
taff
and
dep
loy
a pr
ofes
sion
al
and
wel
l-tra
ined
pol
ice
forc
e.1
aM
aint
ain
the
rate
of
Par
t 1 c
rimes
aga
inst
per
sons
at o
r be
low
2.0
0 cr
imes
per
mill
ion
pass
enge
r tr
ips
per
quar
ter.
2M
et2
2
bM
aint
ain
aver
age
emer
genc
y re
spon
se ti
me
at 5
m
inut
es o
r le
ss.
5M
et5
5
cM
aint
ain
an o
vera
ll po
lice
pres
ence
of
at le
ast 2
.5
base
d on
Pas
seng
er E
nviro
nmen
t Sur
vey
(PE
S)
stat
istic
s.
2.5
Not
Met
2.39
2.5
2.5
dId
entif
y an
d pr
ocur
e av
aila
ble
loca
l, st
ate
and
fede
ral
gran
ts to
com
plet
e se
curit
y pr
ojec
ts.
Iden
tify
and
proc
ure
fund
ing.
Met
Iden
tify
and
proc
ure
fund
ing.
Iden
tify
and
proc
ure
fund
ing.
22
aU
pdat
e B
AR
T F
acili
ty S
tand
ards
(B
FS
) to
mee
t re
quire
d se
curit
y le
vels
.A
s re
quire
dM
etA
s re
quire
dR
evie
w g
rant
fu
ndin
gb
Dev
elop
and
mob
ilize
Crit
ical
Ass
et C
orrid
or P
atro
l T
eam
.E
xpen
d gr
ant
fund
s fo
rC
AP
Tea
m
Met
Ren
ew g
rant
fu
ndin
gR
evie
w g
rant
fu
ndin
g
cC
ontin
ue h
arde
ning
of
BA
RT
crit
ical
infr
astr
uctu
re.
As
requ
ired
Met
As
requ
ired
As
requ
ired
dC
oord
inat
e se
curit
y ef
fort
s th
roug
h D
istr
ict's
Exe
cutiv
e S
ecur
ity C
omm
ittee
.M
eet m
onth
lyM
etM
eet m
onth
lyM
eet m
onth
ly
Per
form
ance
Mea
sure
sP
roje
cts/
Pro
gra
ms/
Go
als
Des
ired
Ou
tco
mes
/Ob
ject
ives
1
Foc
us o
n in
fras
truc
ture
pro
tect
ion
and
trai
ning
fro
nt-li
ne e
mpl
oyee
s.
99
Ass
ista
nt G
ener
al M
anag
erPa
ul O
vers
ier
Mai
nten
ance
&
Eng
inee
ring
Tam
ar A
llen
Tra
nspo
rtat
ion
& S
yste
ms
Serv
ice
Roy
Agu
ilera
Ope
ratio
ns P
lann
ing
John
McC
orm
ick
Rol
ling
Stoc
k &
Sho
psD
avid
Har
dt
Rai
l Ope
rati
ons,
Sta
tion
Ope
rati
ons
& S
tati
on
App
eara
nce
C L
ine:
Con
cord
–P
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acit
y S
tudy
& A
naly
sis
Rid
ersh
ip F
orec
asti
ng TOTA
L H
EAD
CO
UNT
Ope
ratin
g17
.0
Cap
ital
2.0
REI
-
Staf
f19
.0
Ass
et M
anag
emen
tK
rist
yl H
orto
n
Ris
k &
Str
ateg
y
Dat
a &
KP
I
Ass
et M
anag
emen
t
107
FY
17 G
oal
s &
Ob
ject
ives
- O
per
atio
ns
Pla
nn
ing
Dep
artm
ent
11
aM
anag
e th
e an
nual
Ass
et M
anag
emen
t cal
enda
r le
adin
g to
BA
RT
's A
sset
Man
agem
ent P
lan.
bC
oord
inat
e an
nual
impr
ovem
ent o
f D
istr
ict's
Ass
et R
egis
ters
and
Ris
k R
egis
ter.
cE
valu
ate
BA
RT
kno
wle
dge
base
and
wor
k to
dev
elop
a ta
xono
my
for
Kno
wle
dge
Man
agem
ent.
dP
artn
er w
ith IT
on
deve
lopi
ng a
nd im
plem
entin
g a
road
map
for
IT f
unct
iona
lity
depl
oym
ent i
n su
ppor
t of
Ope
ratio
ns a
nd A
sset
Man
agem
ent.
22
aIm
prov
e th
e ef
ficie
ncy
of a
ll A
TU
or
Tra
in O
pera
tor,
Sta
tion
Age
nt a
nd F
orew
orke
r S
ched
ulin
ga-
1P
artn
er w
ith T
rans
port
atio
n to
mai
ntai
n ap
prop
riate
sta
ffin
g le
vels
a-2
Par
tner
with
Tra
nspo
rtat
ion
to im
prov
e ef
ficie
ncy
of c
urre
nt r
ail s
ervi
ce d
eliv
ery
bP
artn
er w
ith R
S&
S to
act
ivel
y m
anag
e an
agi
ng r
even
ue v
ehic
le f
leet
that
is in
hig
h de
man
dc
Act
ivel
y su
ppor
t P&
D's
long
-ter
m o
rient
ed p
lann
ing
and
capi
tal p
roje
cts
dIm
prov
e O
pera
tions
Pla
nnin
g ca
pabi
litie
s w
ith w
eeke
nd c
onst
ruct
ion
shut
dow
nsd
-1W
ork
with
Ope
ratio
ns s
taff
in M
&E
and
Tra
nspo
rtat
ion
to in
stitu
te w
eeke
nd b
us b
ridge
s fo
r sy
stem
re
cons
truc
tion
d-2
Eng
age
outr
each
per
sonn
el in
age
ncy
and
supp
ort T
itle
VI/A
DA
com
plia
nce
d-3
Man
age
bus
plan
ning
logi
stic
s fo
r pl
anne
d/un
plan
ned
trac
k sh
utdo
wns
d-4
Use
spe
cial
ized
sof
twar
e to
ols
to a
naly
ze o
ptio
ns a
nd m
ake
info
rmed
ser
vice
del
iver
y de
cisi
ons
eP
artn
er w
ith M
&E
, Tra
nspo
rtat
ion
and
P&
D to
str
ateg
ical
ly p
lan
the
trac
k al
loca
tion
cale
ndar
33
aP
ublis
h th
e fo
llow
ing
repo
rts,
as
spec
ified
:D
aily
Exe
cutiv
e S
umm
arie
s.a-
1V
ehic
le R
elia
bilit
y R
epor
ts b
y th
e 10
th o
f m
onth
.a-
2O
pera
tions
Per
form
ance
Rep
orts
by
15th
of
mon
th.
a-3
Mon
thly
Key
Sys
tem
Per
form
ance
Sta
ts b
y 15
th o
f m
onth
.a-
4W
eekl
y su
mm
ary
syst
em p
erfo
rman
ce r
epor
ts b
y T
uesd
ays.
a-5
Wee
kly
equi
pmen
t per
form
ance
and
ava
ilabi
lity
repo
rts.
Wee
kly
elev
ator
/esc
alat
or a
vaila
bilit
y ch
arts
.b
Incr
ease
RE
sup
port
for
New
Car
Pilo
t Pro
gram
44
aB
e re
spon
sive
to e
xter
nal d
ata
and
anal
ysis
req
uest
sb
Sup
port
SV
RT
Pha
se II
and
oth
er s
yste
m e
xpan
sion
nee
dsc
Sup
port
FT
A, C
PU
C a
nd o
ther
off
icia
l reg
ulat
ory
need
s
Sup
port
var
ious
Dis
tric
t pla
nnin
g an
d po
licy
initi
ativ
es
Pro
ject
s/P
rog
ram
s/G
oal
sD
esir
ed O
utc
om
es/O
bje
ctiv
es
Sup
port
Dis
tric
t and
Ope
ratio
ns th
roug
h da
ta a
naly
sis
and
publ
ishi
ng s
yste
m
perf
orm
ance
and
equ
ipm
ent r
elia
bilit
y re
port
s
Man
age
The
Dis
tric
t's tr
ain
sche
dulin
g an
d pl
anni
ng n
eeds
to m
eet p
atro
nage
dem
and
with
the
appr
opria
te le
vel(s
) of
ser
vice
.
Man
age
the
Dis
tric
t's A
sset
Man
agem
ent
Pro
gram
to a
chie
ve p
rogr
am m
ilest
ones
108
Chi
ef T
rans
port
atio
n O
ffic
erR
oy A
guile
ra
SF &
Mill
brae
/SFO
M/W
Lin
esP
aul L
isto
n
Pitt
sbur
g/B
aypo
int
C L
ine
Lin
da V
asqu
ez
Ope
ratio
ns C
ontr
ol C
ente
rFr
eder
ick
Edw
ards
Frem
ont,
Dub
lin/P
leas
anto
n,
& R
ichm
ond/
Ash
by
S/
A/L
/R L
ines
Ran
dall
Rod
eric
k
Pts
/Bay
poin
t -W
est O
akla
nd
Ser
vice
Pts
/Bay
poin
t -W
est O
akla
nd
Sta
tion
App
eara
nce
Con
cord
Yar
d
Bay
poin
t TM
Fre
mon
t-L
ake
Mer
ritt
Ser
vice
Frem
ont-
Lak
e M
erri
tt St
atio
n A
ppea
ranc
e
Hay
war
d Y
ard
Fre
mon
t TM
Em
barc
ader
o-M
illb
rae/
SF
O
Ser
vice
Em
barc
ader
o-M
illb
rae/
SFO
S
tati
on A
ppea
ranc
e
Dal
y C
ity
Yar
d
Rai
l and
Sta
tion
Sup
port
Sys
tem
Met
hod,
P
roce
dure
s &
Bul
leti
ns
Dal
y C
ity
TM
SF
O &
Mil
lbra
e T
M
Adm
inis
trat
ive
& B
udge
t Sup
port
Ope
ratio
ns S
uppo
rt &
R
evie
wT
era
Han
kins
Tra
in S
ervi
ce D
eliv
ery
Mon
itor
s T
rain
Mov
emen
tT
rain
/Cus
tom
er O
n-T
ime
Per
form
ance
Sys
tem
Em
erge
ncy
Res
pons
eD
elay
Man
agem
ent S
trat
egie
s
Ove
rsig
ht o
f T
rack
Mai
nten
ance
Act
ivit
ies
Ove
rsig
ht o
f F
leet
Dis
trib
utio
n
Pro
cure
men
t, P
erso
nnel
& P
ayro
ll
Dub
lin P
leas
anto
n-C
astr
o V
alle
y Se
rvic
e
Dub
lin
Ple
asan
ton-
Cas
tro
Val
ley
Stat
ion
App
eara
nce
Dub
lin
TM
Zon
e
Ric
hmon
d-A
shby
Sta
tion
App
eara
nce
Ric
hmon
d Y
ard
Adm
in. F
orew
orke
rs
Ric
hmon
d-A
shby
Ser
vice
TOTA
L H
EAD
CO
UNT
Ope
ratin
g1,
118.
1
Cap
ital
3.0
REI
7.0
Staf
f1,
128.
1
VT
A E
xten
sion
War
m S
prin
gs
Rul
es C
ompl
ianc
e
Tra
inin
g
Qua
lity/
Aud
it M
anag
er
Cri
sis
Inte
rven
tion
Tra
nspo
rtat
ion
Sys
tem
s D
evel
opm
ent
Em
ploy
ee D
evel
opm
ent
Los
t & F
ound
109
FY
17 G
oal
s &
Ob
ject
ives
- T
ran
spo
rtat
ion
an
d S
yste
m S
ervi
ce D
epar
tmen
t
FY
15 O
bj
FY
15 A
ctu
alF
Y16
Ob
jF
Y17
Ob
j
1.1
aA
chie
ve C
usto
mer
On-
Tim
e pe
rfor
man
ce o
f 95
%
95%
92%
95%
95%
bA
chie
ve T
rain
On-
Tim
e pe
rfor
man
ce o
f 92
%92
%88
%92
%92
%c
Man
age
trai
n de
lays
attr
ibut
able
to la
te d
ispa
tche
s,
cont
rolle
r-tr
ain
oper
ator
-tow
er p
roce
dure
s an
d ot
her
oper
atio
ns d
elay
to .5
0 p
er 1
00 t
rain
ru
ns
or
less
.
0.50
0.49
0.50
0.50
dH
old
inte
rdep
artm
enta
l del
ay m
anag
emen
t deb
rief
ings
w
kly
to in
clud
e ya
rd a
nd s
hop
inci
dent
s at
the
line
leve
l as
req
uire
d. A
naly
ze d
elay
tren
ds a
nd c
ause
s w
kly.
D
isse
min
ate
less
ons
lear
ned
to a
ppro
pria
te R
S&
S,
TS
S a
nd M
&E
sta
ff.
48 d
ebri
efin
gs/
year
48 d
ebri
efin
gs48
deb
rief
ings
/ ye
ar48
deb
rief
ings
/ ye
ar
eC
ompl
ete
sche
dule
d m
ake-
brea
ks 8
5% o
f th
e tim
e.85
%83
%85
%85
%f
On-
time
deliv
ery
of P
M c
ars
to th
e sh
ops
(Joi
nt C
ar
Ava
ilabi
lity
Goa
l with
Rol
ling
Sto
ck &
Sho
ps).
90%
100%
90%
90%
2.2
aC
ondu
ct a
t lea
st tw
o R
ide
Che
cks
of e
ach
activ
e T
rain
O
pera
tor
per
year
, and
trai
n ne
w s
uper
viso
rs o
n ho
w to
co
nduc
t rid
e ch
ecks
.
100%
100%
100%
100%
3.3
aA
chie
ve a
n av
erag
e P
asse
nger
Env
iron
men
t Sur
vey
(PE
S)
ratin
g f
or "
Sta
tion
Cle
anlin
ess"
of
2.90
.2.
902.
713.
003.
00
bM
aint
ain
an a
vera
ge P
ES
rat
ing
for
"S
tatio
n P
latf
orm
cl
eanl
ines
s" o
f 3.
07.
3.07
2.88
3.07
3.15
c dM
aint
ain
an a
vera
ge P
ES
rat
ing
for
"Res
troo
m
Cle
anlin
ess"
of
2.15
.2.
152.
292.
152.
30
eA
chie
ve a
n av
erag
e P
ES
rat
ing
for
"E
leva
tor
Cle
anlin
ess"
of
2.71
.2.
712.
492.
712.
80
Pro
vide
hig
hly
relia
ble,
on-
time
perf
orm
ance
thro
ugh
criti
cal
anal
ysis
of
trai
n an
d cu
stom
er o
n-tim
e pe
rfor
man
ce; i
mpr
ovem
ent
of d
elay
man
agem
ent;
and
addi
tiona
l tro
uble
shoo
ting
trai
ning
fo
r T
rain
Ope
rato
rs.
Per
form
ance
Mea
sure
sP
roje
cts/
Pro
gra
ms/
Go
als
Des
ired
Ou
tco
mes
/Ob
ject
ives
Impr
ove
Saf
ety
by im
prov
ing
empl
oyee
trai
ning
eff
orts
; ro
utin
ely
obse
rve
the
perf
orm
ance
of
Tra
in O
pera
tors
in
the
yard
and
on
mai
nlin
e;
prov
ide
feed
back
to T
rain
O
pera
tors
on
thei
r co
mpl
ianc
e w
ith o
pera
tiona
l saf
ety
prac
tices
; an
d in
stitu
te a
dis
cipl
inar
y sy
stem
w
hich
trea
ts o
pera
tiona
l/saf
ety
viol
atio
ns in
a c
lear
, un
ambi
guou
s an
d se
riou
s m
anne
r.
Mai
ntai
n C
usto
mer
Am
eniti
es b
y pe
rfor
min
g da
ily s
ched
uled
cl
eani
ng a
nd in
spec
tion
activ
ities
at
all
stat
ions
as
wel
l as
heav
y st
atio
n cl
eani
ng o
n th
e pr
escr
ibed
cy
cles
.M
aint
ain
an a
vera
ge P
ES
rat
ing
for
"O
ther
Sta
tion
Are
as"
of 2
.85.
2.85
2.67
2.85
3.00
110
FY
17 G
oal
s &
Ob
ject
ives
- T
ran
spo
rtat
ion
an
d S
yste
m S
ervi
ce D
epar
tmen
t
FY
15 O
bj
FY
15 A
ctu
alF
Y16
Ob
jF
Y17
Ob
j
Per
form
ance
Mea
sure
sP
roje
cts/
Pro
gra
ms/
Go
als
Des
ired
Ou
tco
mes
/Ob
ject
ives
4.4
aA
chie
ve a
n av
erag
e P
ES
rat
ing
for
"S
tatio
n G
raff
iti"
of
3.19
.3.
193.
013.
193.
19
b cE
nsur
e a
graf
fiti r
emov
al c
ontr
act i
s in
pla
ce a
t all
times
.C
ontr
act i
n pl
ace
Con
trac
t in
plac
eC
ontr
act i
n pl
ace
Con
trac
t in
plac
e
5.5
aW
ash
75%
of
avai
labl
e fle
et a
t lea
st o
nce
per
wee
k.
75%
68%
75%
75%
6.6
a.M
aint
ain
an a
vera
ge P
ES
rat
ing
for
"A
gent
Ava
ilabl
e or
Sig
n in
Pla
ce"o
f 3.
00.
3.00
2.95
3.00
3.00
b.
Ens
ure
a un
iform
con
trac
t is
in p
lace
at a
ll tim
es.
New
con
trac
t in
pla
ce b
y Ju
n 1,
201
5
New
con
trac
t in
pla
ce b
y Ju
n 1,
201
5
New
con
trac
ts
now
in p
lace
.N
ew c
ontr
acts
no
w in
pla
ce.
c.M
aint
ain
Rud
e A
gent
com
plai
nts
to 2
00 o
r le
ss.
200
or le
ss31
220
0 or
less
200
or le
ss
7.7
aM
aint
ain
an a
vera
ge P
ES
rat
ing
for
Tra
in O
pera
tors
m
akin
g "A
rriv
al A
nnou
ncem
ents
" of
3.1
4.3.
143.
083.
143.
14
b.
Mai
ntai
n an
ave
rage
PE
S r
atin
g fo
r T
rain
Ope
rato
rs
mak
ing
"Tra
in D
estin
atio
n A
nnou
ncem
ents
" of
3.2
6.3.
263.
213.
263.
26
c.M
aint
ain
an a
vera
ge P
ES
rat
ing
for
Tra
in O
pera
tors
m
akin
g "T
rans
fer
Ann
ounc
emen
ts"
of 3
.10.
3.10
3.06
3.10
3.10
Mai
ntai
n an
ave
rage
PE
S r
atin
g fo
r "W
alkw
ays
& E
ntry
P
laza
Cle
anlin
ess"
of
2.77
. 2.
772.
692.
802.
80
Mai
ntai
n C
usto
mer
Am
eniti
es b
y m
eetin
g ca
r w
ashi
ng s
tand
ard
as
per
the
Rev
enue
Veh
icle
C
lean
ing
Pro
gram
(Jo
int G
oal
with
RS
&S
).
Max
imiz
e C
usto
mer
Ser
vice
by
mai
ntai
ning
Sta
tion
Age
nt s
taff
ing
at th
e bu
dget
ed le
vels
to e
nsur
e th
at c
usto
mer
s ha
ve a
vaila
ble
easi
ly id
entif
iabl
e pe
rson
nel t
o re
spon
d to
pro
vide
cus
tom
er
assi
stan
ce.
Max
imiz
e C
usto
mer
Ser
vice
by
prov
idin
g T
rain
Ope
rato
rs w
ith
clea
r co
mm
unic
atio
n gu
idel
ines
an
d ex
pect
atio
ns r
egar
ding
the
mak
ing
of tr
ain
arri
val,
dest
inat
ion,
and
tran
sfer
poi
nts
anno
unce
men
ts. (
Join
t Goa
l with
R
ollin
g S
tock
& S
hops
, in
that
RS
&
S m
ust e
nsur
e P
A s
yste
m is
op
erab
le.)
Impr
ove
Cus
tom
er A
men
ities
by
mai
ntai
ning
an
aggr
essi
ve g
raff
iti
rem
oval
pro
gram
.
111
FY
17 G
oal
s &
Ob
ject
ives
- T
ran
spo
rtat
ion
an
d S
yste
m S
ervi
ce D
epar
tmen
t
FY
15 O
bj
FY
15 A
ctu
alF
Y16
Ob
jF
Y17
Ob
j
Per
form
ance
Mea
sure
sP
roje
cts/
Pro
gra
ms/
Go
als
Des
ired
Ou
tco
mes
/Ob
ject
ives
8.8
aM
aint
ain
an a
vera
ge P
ES
rat
ing
for
"Bro
chur
es in
K
iosk
s" (
Join
t Goa
l with
Mar
ketin
g) o
f 3.
17.
3.17
3.04
3.17
3.17
9.M
axim
ize
hum
an r
esou
rce
deve
lopm
ent.
9a
Del
iver
100
% o
f th
e re
quir
ed a
nd m
anda
ted
trai
ning
ce
rtifi
catio
ns/r
ecer
tific
atio
ns.
100%
100%
100%
100%
Max
imiz
e C
usto
mer
Ser
vice
by
mon
itori
ng th
e av
aila
bilit
y of
br
ochu
res
in th
e in
form
atio
n ki
osks
.
112
Gro
up M
gr, e
BA
RT
/OA
KR
. Has
lam
(In
teri
m)
-080
7
Supe
rint
ende
nt e
BA
RT
O
pera
tions
J. N
avar
ro
Supe
rint
ende
nt-e
BA
RT
V
ehic
le M
aint
enan
ce
R. H
asla
m
TOTA
L H
EAD
CO
UNT
Ope
ratin
g1.
5
Cap
ital
56.5
REI
-
Staf
f58
.0
Supe
rint
ende
nt-e
BA
RT
/OA
K
Syst
ems
M. F
orteSe
nior
Adm
inst
rato
r
Ass
ista
nt S
uper
inte
nden
t O
pera
tion
sA
ssis
tant
Sup
erin
tend
ent O
pera
tion
s
Ope
rati
ons
Man
ager
113
FY
17
Go
als
& O
bje
ctiv
es -
eB
AR
T/(
OA
C)B
AR
T t
o O
AK
FY
15 O
bj
FY
15 A
ctu
alF
Y16
Ob
jF
Y17
Ob
j
eB
AR
T1
Sec
ure
fund
ing
for
the
eBA
RT
pr
ogra
m d
evel
opm
ent a
nd s
tart
-up
team
and
act
iviti
es.
1a
Com
plet
e 5
year
bud
get e
stim
ate.
D
evel
op 5
yr.
bu
dget
est
m.
Obt
ain
Boa
rd
appr
oval
.
(in
FY15
?)C
ompi
le d
ate
for
FY
18
oper
atin
g bu
dget
Dev
elop
FY
18
oper
atin
g bu
dget
.
2D
evel
op r
ules
, ope
ratin
g pr
oced
ures
and
trai
ning
pr
ogra
ms
for
eBA
RT
sta
ff in
su
ppor
t of
star
t-up
and
co
mm
issi
onin
g ac
tiviti
es.
2a
Dev
elop
dra
ft e
BA
RT
ope
ratin
g ru
les.
Com
plet
e dr
afts
By
July
201
6
bD
evel
op d
raft
man
uals
for
eng
inee
rs, v
ehic
le
mai
ntai
ners
, sys
tem
s m
aint
aine
rs a
nd o
pera
tions
m
anag
ers.
Con
tinue
to
deve
lop
proc
edur
es a
nd
trai
ning
pr
ogra
ms.
Ong
oing
wor
k w
ith O
EM
s,
targ
et
com
plet
ion
date
s Ju
ne
2017
cD
evel
op d
raft
trai
ning
pro
gram
s fo
r al
l eB
AR
T
empl
oyee
s.B
y Ju
ne 2
016
3C
olla
bora
te w
ith th
e eB
AR
T
proj
ect t
eam
and
Sys
tem
Saf
ety
to d
evel
op th
e eB
AR
T S
SP
P a
nd
asso
ciat
ed s
afet
y pr
ogra
ms
and
emer
genc
y re
spon
se p
lans
.
3a
Com
plet
e eB
AR
T S
SP
P in
col
labo
ratio
n w
ith S
yste
m
Saf
ety.
SS
PP
dra
ft
shou
ld b
e at
80
% e
nd o
f F
Y16
Sub
mit
SS
PP
to
PU
C b
y N
ovem
ber
2016
bC
onve
ne a
mon
thly
join
t saf
ety
and
secu
rity
task
for
ce
to d
evel
op th
e em
erge
ncy
resp
onse
pla
n an
d pe
rfor
m
tabl
e to
p an
d fie
ld d
rills
in a
dvan
ce o
f st
art u
p ac
tiviti
es
Con
tinue
on
goin
g pr
oces
s.
6 m
o. R
evie
ws.
Tar
get
com
plet
ion
date
Ju
ne 2
017
4C
ompl
ete
the
deve
lopm
ent o
f th
e eB
AR
T o
rgan
izat
ion
and
hire
and
tr
ain
11 q
ualif
ied
indi
vidu
als
to
part
icip
ate
in e
BA
RT
sta
rt u
p an
d co
mm
issi
onin
g ac
tiviti
es.
4a
Com
plet
e al
l job
des
crip
tions
and
com
plet
e co
mpe
nsat
ion
anal
ysis
for
eB
AR
T p
ositi
ons
By
Mar
ch 2
016
bB
egin
trai
ning
pro
gram
s fo
r eB
AR
T e
mpl
oyee
s in
vie
w
of h
iring
11
empl
oyee
s fo
r st
art u
p ac
tiviti
es.
Dev
elop
tr
aini
ng p
lan
for
first
hire
gro
up,
June
201
6
38 a
dditi
onal
em
ploy
ees
hire
d an
d tr
aine
d th
ru
FY
17
Pro
ject
s/P
rog
ram
s/G
oal
sD
esir
ed O
utc
om
es/O
bje
ctiv
es
Per
form
ance
Mea
sure
s
114
FY
17
Go
als
& O
bje
ctiv
es -
eB
AR
T/(
OA
C)B
AR
T t
o O
AK
FY
15 O
bj
FY
15 A
ctu
alF
Y16
Ob
jF
Y17
Ob
jP
roje
cts/
Pro
gra
ms/
Go
als
Des
ired
Ou
tco
mes
/Ob
ject
ives
Per
form
ance
Mea
sure
s
5C
olla
bora
te w
ith in
tern
al
depa
rtm
ents
to d
evel
op p
lans
in
supp
ort o
f th
e eB
AR
T s
tart
up
incl
udin
g: IT
, HR
, Lab
or
Rel
atio
ns, o
pera
tions
pla
nnin
g,
etc.
5a
Com
plet
e in
terv
iew
s w
ith d
epar
tmen
t hea
ds.
Dev
elop
BA
RT
de
pt s
uppo
rt
need
s lis
t
Con
tain
ed
with
in e
BA
RT
G
o-Li
ve P
lan
bD
evel
op m
ilest
one
base
d sc
hedu
le in
corp
orat
ing
feed
back
fro
m d
epar
tmen
t hea
ds.
Go-
Live
m
ilest
ones
cr
eate
d
Tar
get
com
plet
ion
date
S
ept.
2017
6Id
entif
y of
fice/
proj
ect s
pace
at t
he
proj
ect s
ite to
hou
se th
e eB
AR
T
star
t up
team
.
6a
Col
labo
rate
with
PD
&C
to id
entif
y sp
ace
requ
irem
ents
an
d id
entif
y ap
prop
riate
fac
ilitie
s fo
r st
art u
p te
am a
nd
entir
e eB
AR
T o
rgan
izat
ion.
Com
plet
e fa
cilit
ies
plan
.P
lan
com
plet
edC
hang
e O
rder
s be
ing
deve
lope
d an
d im
plem
ente
d
June
201
7 ta
rget
co
mpl
etio
n da
te
BA
RT
to
OA
K1
Dev
elop
app
ropr
iate
met
hods
an
d re
port
ing
tool
s fo
r m
easu
rem
ent o
f co
ntra
ctor
pe
rfor
man
ce a
nd c
ompl
ianc
e.
1a
Rep
ort B
AR
T to
OA
K p
erfo
rman
ce to
the
BA
RT
boa
rd.
Dev
elop
QP
R
and
esta
blis
h st
anda
rds
Dev
elop
ed
QP
R m
etric
s an
d es
tabl
ishe
d st
anda
rds.
B
egan
trac
king
da
ta. F
irst
Rep
ort 1
5Q4
Con
tinue
qu
arte
rly
repo
rtin
g.
Str
eam
line
trac
king
da
taba
se
Con
tinue
qu
arte
rly
repo
rtin
g
bT
rack
sys
tem
per
form
ance
, con
trac
t com
plia
nce
and
safe
ty a
udits
.D
evel
op a
da
taba
se f
or
use
in tr
acki
ng
perf
orm
ance
, co
ntra
ct
com
plia
nce
and
safe
ty a
udits
.
Impl
emen
ted
perf
orm
ance
an
d sa
fety
aud
it da
taba
ses.
C
ontr
act
com
plia
nce
DB
un
der
deve
lopm
ent
Con
tinue
co
ntra
ct
com
plia
nce
data
base
de
velo
pmen
t
Com
plet
e an
d im
plem
ent
cont
ract
co
mpl
ianc
e da
taba
se
115
FY
17
Go
als
& O
bje
ctiv
es -
eB
AR
T/(
OA
C)B
AR
T t
o O
AK
FY
15 O
bj
FY
15 A
ctu
alF
Y16
Ob
jF
Y17
Ob
jP
roje
cts/
Pro
gra
ms/
Go
als
Des
ired
Ou
tco
mes
/Ob
ject
ives
Per
form
ance
Mea
sure
s
2M
anag
e th
e B
AR
T to
OA
K
Con
trac
t Ope
rato
r to
atta
in a
hig
h le
vel o
f se
rvic
e av
aila
bilit
y co
mm
ensu
rate
with
con
trac
t re
quire
men
ts.
2a
Ens
ure
the
iden
tific
atio
n of
cor
rect
ive
mai
nten
ance
m
easu
res
as a
ppro
pria
te.
Con
duct
wee
kly
serv
ice
revi
ew
mee
tings
with
co
ntra
ctor
to
revi
ew s
ervi
ce
perf
orm
ance
an
d en
sure
id
entif
icat
ion
of
corr
ectiv
e m
easu
res
Impl
emen
ted/
O
ngoi
ng s
ince
D
ec 2
014
Con
tinue
w
eekl
y se
rvic
e re
view
mee
tings
Con
tinue
w
eekl
y se
rvic
e re
view
mee
tings
bM
aint
ain
high
sys
tem
ava
ilabi
lity
thro
ugho
ut th
e pr
ojec
t lif
e.M
aint
ain
syst
em
avai
labi
lity
of a
t le
ast 9
9.5%
.
99.7
2%
Ava
ilabi
lity
achi
eved
.
Mai
ntai
n sy
stem
av
aila
bilit
y of
at
leas
t 99.
5%.
Mai
ntai
n sy
stem
av
aila
bilit
y of
at
leas
t 99.
5%.
cR
evie
w o
n a
mon
thly
bas
is p
reve
ntat
ive
mai
nten
ance
re
cord
s to
ens
ure
conf
orm
ance
with
the
cont
ract
ors'
pr
ogra
m.
Con
duct
mon
tly
revi
ew o
f pr
even
tativ
e m
aint
enac
e re
cord
s to
en
sure
co
nfor
man
ce
Impl
emen
ted/
O
ngoi
ng s
ince
D
ec 2
014
Con
tinue
m
onth
ly r
evie
wC
ontin
ue
mon
thly
rev
iew
3P
rovi
de f
or a
n at
trac
tive
and
clea
n tr
avel
env
ironm
ent f
or a
ll cu
stom
ers
thro
ugh
prov
idin
g cl
ean
and
wel
l-mai
ntai
ned
rolli
ng
stoc
k an
d st
atio
n fa
cilit
ies.
3a
Rou
tinel
y tr
ack
com
plia
nce
with
con
trac
t pro
visi
ons
and
to a
sses
s th
e st
ate
of c
lean
lines
s of
all
publ
ic
area
s.
Dev
elop
an
audi
t pro
gram
, us
ing
the
cont
ract
am
enity
st
anda
rds
to
trac
k co
mpl
ianc
e w
ith
cont
ract
pr
ovis
ions
and
to
ass
ess
the
stat
e of
cl
eanl
ines
s of
al
l pub
lic a
reas
. A
udit
resu
lts to
be
rev
iew
ed o
n a
mon
thly
bas
is.
For
mal
aud
it pr
ogra
m n
ot
com
plet
e,
info
rmal
aud
its
occu
r w
eekl
y si
nce
Feb
201
5
Com
plet
e fo
rmal
aud
it pr
ogra
m a
nd
impl
emen
t
Con
tinue
for
mal
au
dit p
rogr
am
116
FY
17
Go
als
& O
bje
ctiv
es -
eB
AR
T/(
OA
C)B
AR
T t
o O
AK
FY
15 O
bj
FY
15 A
ctu
alF
Y16
Ob
jF
Y17
Ob
jP
roje
cts/
Pro
gra
ms/
Go
als
Des
ired
Ou
tco
mes
/Ob
ject
ives
Per
form
ance
Mea
sure
s
bU
tiliz
e a
cust
omer
sat
isfa
ctio
n su
rvey
to g
auge
pat
ron
satis
fact
ion
with
the
trav
el e
nviro
nmen
t and
am
eniti
es.
Dev
elop
and
im
plem
ent
cust
omer
sa
tisfa
ctio
n su
rvey
to g
auge
pa
tron
sa
tisfa
ctio
n
Com
plet
ed M
ay
2015
and
Oct
20
15
Util
ize
BA
RT
Q
ES
met
hods
to
gau
ge
cust
omer
sa
tisfa
ctio
n
Util
ize
BA
RT
Q
ES
met
hods
to
gau
ge
cust
omer
sa
tisfa
ctio
n
cM
aint
ain
cons
iste
ntly
hig
h cu
stom
er s
atis
fact
ion
ratin
gs th
roug
hout
the
life
of th
e pr
ojec
tA
chie
ve h
igh
cust
omer
sa
tisfa
ctio
n ra
ting
Mor
e th
an 9
0%
posi
tive
ratin
gs
achi
eved
Mai
ntai
n ra
tings
ab
ove
90%
Mai
ntai
n ra
tings
ab
ove
90%
4P
rovi
de a
sea
mle
ss c
usto
mer
se
rvic
e ex
perie
nce
for
BA
RT
to
OA
K c
usto
mer
s ac
cess
ing/
egre
ssin
g th
e gu
idew
ay s
yste
m th
roug
h th
e C
olis
eum
sta
tion.
4a
Iden
tify
issu
es a
nd o
ppor
tuni
ties
to im
prov
e cu
stom
er
serv
ice
betw
een
BA
RT
OC
C, A
-Lin
e an
d C
ontr
act
oper
ator
man
agem
ent.
Con
vene
m
onth
ly B
AR
T
coor
dina
tion
mee
tings
be
twee
n B
AR
T
OC
C, A
-Lin
e an
d C
ontr
act
oper
ator
m
anag
emen
t.
Occ
urs
as-
need
ed.
Mai
ntai
n in
tegr
atio
n of
th
e tw
o sy
stem
s.
Mon
itor
for
area
s th
at n
eed
impr
ovem
ent
Mai
ntai
n in
tegr
atio
n of
th
e tw
o sy
stem
s.
Mon
itor
for
area
s th
at n
eed
impr
ovem
ent
bA
sses
s B
AR
T to
OA
K s
ervi
ce f
requ
ency
vs
cust
omer
ne
eds.
Col
labo
rate
with
O
pera
tions
P
lann
ing
to
com
plet
e a
rider
ship
an
alys
is to
as
sess
BA
RT
to
OA
K s
ervi
ce
freq
uenc
y.
Det
erm
ined
that
se
rvic
e fr
eque
ncy
need
ed
impr
ovem
ent.
D
evel
oped
new
sc
hedu
le.
Impl
emen
t im
prov
ed
sche
dule
Mon
itor
patr
on
utili
zatio
n an
d m
ake
reco
mm
enda
tions
for
sch
edul
e ch
ange
s as
ne
eded
.
5E
nsur
e th
e im
plem
enta
tion
of a
ll el
emen
ts o
f th
e B
AR
T to
OA
K
Sys
tem
Saf
ety
Pro
gram
Pla
n an
d de
velo
p ap
prop
riate
aud
it an
d ov
ersi
ght t
ools
to e
nsur
e co
ntra
ctor
com
plia
nce.
5a
Tra
ck c
ompl
ianc
e w
ith th
e 21
ele
men
ts o
f th
e S
SP
P.
Con
vene
a
mon
thly
Saf
ety
and
Sec
urity
m
eetin
g th
at is
do
cum
ente
d an
d is
inte
nded
to
trac
k S
SP
P
com
plia
nce.
Mon
thly
m
eetin
g Im
plem
ente
d F
eb 2
015.
O
ngoi
ng
mon
thly
Dev
elop
and
im
plem
ent
inte
rnal
aud
it pr
ogra
m f
or
SS
PP
co
mpl
ianc
e
Con
tinue
ro
utin
e in
tern
al
audi
ts to
trac
k S
SP
P
com
plia
nce
117
FY
17
Go
als
& O
bje
ctiv
es -
eB
AR
T/(
OA
C)B
AR
T t
o O
AK
FY
15 O
bj
FY
15 A
ctu
alF
Y16
Ob
jF
Y17
Ob
jP
roje
cts/
Pro
gra
ms/
Go
als
Des
ired
Ou
tco
mes
/Ob
ject
ives
Per
form
ance
Mea
sure
s
bId
entif
y an
d do
cum
ent h
azar
ds, c
orre
ctiv
e ac
tions
and
tr
ack
prog
ress
on
thei
r cl
osur
e.C
ontr
acto
r to
de
velo
p an
d im
plem
ent a
ha
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log
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Feb
201
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tr
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.
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./ C
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121
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Ob
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tra
in a
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bus
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and
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form
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rogr
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o 10
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plet
edIm
plem
ent
syst
em
test
ing/
inte
gra-
tion
team
to
supp
ort
test
ing
Sys
tem
T
estin
g /
Inte
grat
ion
Tea
m t
o S
uppo
rt
Tes
ting
eP
hase
II
com
plet
ion
- 20
25B
egin
im
plem
enta
tion
of P
hase
II
Ong
oing
Sup
port
VT
A
in
impl
emen
ting
Pha
se I
I
Ong
oing
123
FY
17 G
oal
s &
Ob
jec
tive
s -
Pla
nn
ing
, D
evel
op
men
t an
d C
on
stru
ctio
n
FY
15 O
bj
FY
15 A
ctu
alF
Y16
Ob
jF
Y17
Ob
jP
erfo
rman
ce M
easu
res
Pro
ject
s/P
rog
ram
s/G
oal
sD
esir
ed O
utc
om
es/O
bje
ctiv
es
11E
xten
d B
AR
T s
ervi
ce t
o Li
verm
ore
11a
Adv
ance
Pro
ject
-Lev
el e
nviro
nmen
tal r
evie
w t
o in
form
in
vest
men
t de
cisi
on m
akin
g.P
repa
re D
raft
E
IR.
Com
plet
ed
conc
eptu
al
engi
neer
ing,
rid
ersh
ip
forc
astin
g an
d ca
pita
l cos
t es
timat
e fo
r fo
ur b
uild
al
tern
ativ
es
Pre
pare
Dra
ft
EIR
(Q
3)P
repa
re F
inal
E
IR -
Q2
12D
evel
op f
inan
cial
for
ecas
ts t
o id
entif
y an
d pl
an f
or f
utur
e re
venu
e ne
eds
and
expe
nditu
res,
an
d al
loca
tions
to
capi
tal a
nd
rese
rves
.
12a
Und
er t
he d
irect
ion
of t
he G
ener
al M
anag
er,
initi
ate
upda
te o
f th
e B
AR
T S
trat
egic
Pla
n.D
evel
op
fram
ewor
k fo
r up
date
of
Str
ateg
ic P
lan.
Str
ateg
ic P
lan
fram
ewor
k ad
opte
d O
ct
2015
If a
dopt
ed,
adva
nce
impl
emen
ta-
tion
Adv
ance
Im
plem
enta
tion
of S
trat
egic
P
lan
into
bu
dget
&
deci
sion
m
akin
g pr
oces
s -
Q4
1313
aD
evel
op s
tatio
n ar
ea v
alue
cap
ture
str
ateg
ies
and
prot
ocol
for
pur
pose
s of
add
ress
ing
fund
ing
shor
tfal
ls.
Ong
oing
bG
ener
ate
reve
nue
thro
ugh
third
par
ty u
ses
of B
AR
T
stat
ions
, co
rrid
ors,
and
exc
ess
land
s.A
s re
quire
d th
roug
h 20
15.
Ong
oing
As
requ
ired
thro
ugh
2016
As
requ
ired
thro
ugh
2017
cIm
plem
ent
Ben
efit
Acc
essm
ent
Dis
tric
t P
roje
ctO
ngoi
ngC
ompl
eted
in
itial
stu
dies
Com
plet
e st
udie
s.
Req
uest
B
oard
au
thor
izat
ion
Q2
Boa
rd
cons
ider
atio
n du
ring
Q1
14P
rocu
re lo
w-c
ost,
cle
an a
nd
relia
ble
elec
tric
ity f
or t
he B
AR
T
syst
em a
nd c
ontin
uous
ly r
educ
e th
e D
istr
ict's
use
of
elec
tric
ity.
14a
Mai
ntai
n co
st o
f in
depe
nden
t po
wer
sup
ply
arra
ngem
ents
at
less
tha
n co
st o
f co
mpa
rabl
e P
G&
E
serv
ice.
Pro
cure
pow
er
supp
ly a
t or
be
low
PG
&E
co
st.
Wor
king
dra
ft
pres
ent
to
Boa
rd Q
3
Pro
cure
pow
er
supp
ly a
t or
be
low
PG
&E
co
st.
Ong
oing
bU
pdat
e S
trat
egic
Ene
rgy
Pla
n.U
pdat
e pl
an
as r
equi
red.
Wor
ked
on
polic
y is
sues
Upd
ate
plan
as
req
uire
d.U
pdat
e pl
an
as r
equi
red
cD
evel
op a
nd m
aint
ain
a po
rtfo
lio o
f di
vers
ified
mar
ket
supp
ly.
Pro
cure
a m
ix
of s
hort
and
lo
ng t
erm
pu
rcha
ses.
Ong
oing
Pro
cure
a m
ix
of s
hort
and
lo
ng t
erm
pu
rcha
ses.
Ong
oing
Impl
emen
t a
varie
ty o
f pr
ogra
ms
to in
crea
se n
on-f
areb
ox
reve
nues
, in
clud
ing
adve
rtis
ing,
tr
ansi
torie
nted
dev
elop
men
t an
d co
nces
sion
s.
124
FY
17 G
oal
s &
Ob
jec
tive
s -
Pla
nn
ing
, D
evel
op
men
t an
d C
on
stru
ctio
n
FY
15 O
bj
FY
15 A
ctu
alF
Y16
Ob
jF
Y17
Ob
jP
erfo
rman
ce M
easu
res
Pro
ject
s/P
rog
ram
s/G
oal
sD
esir
ed O
utc
om
es/O
bje
ctiv
es
dM
onito
r fe
dera
l and
sta
te e
nerg
y re
gula
tory
act
ions
, re
com
men
d le
gal i
nter
vent
ion
as a
ppro
pria
te.
As
requ
ired.
As
requ
ired
As
requ
ired.
As
requ
ired
eC
ontin
ue t
o pr
ocur
e co
st e
ffec
tive
rene
wab
le e
nerg
y su
pplie
s.C
onsi
der
gree
n pr
ojec
ts
if ec
onom
ical
ly
feas
ible
; pu
rsue
goa
l of
75%
re
new
able
su
pply
by
2017
.
Ong
oing
Con
side
r gr
een
proj
ects
if
econ
omic
ally
fe
asib
le;
purs
ue g
oal o
f 75
%
rene
wab
le
supp
ly b
y 20
17.
Con
side
r gr
een
proj
ect
if ec
onom
ical
ly
feas
ible
; pu
rsue
goa
l of
75%
re
new
able
su
pply
by
2017
fId
entif
y op
tions
av
aila
ble
to
min
imiz
e gr
eenh
ouse
ga
s ef
fect
s of
Lo
di E
nerg
y C
ente
r an
d br
ing
to B
oard
.
Iden
tify
optio
ns
avai
labl
e to
m
inim
ize
gree
nhou
se
gas
effe
cts
Wor
k w
ith
Gov
ernm
ent
Rel
atio
ns t
o id
entif
y po
ssib
le
legi
slat
ive
chan
ges
if ne
eded
.
Ong
oing
gR
epla
ce e
xpiri
ng T
rans
mis
sion
and
Dis
trib
utio
n D
eliv
ery
Agr
eem
ents
by
Dec
embe
r 20
16.
Ong
oing
Q3
15P
rovi
de m
ore
freq
uent
ser
vice
in
the
urba
n co
re (
"sho
w u
p an
d go
") t
o m
eet
the
trav
els
dem
ands
of
the
mar
ket.
15a
Adv
ance
Sus
tain
able
Com
mun
ities
Ope
ratio
nal
Ana
lysi
s (S
CO
A)
reco
mm
enda
tions
.R
efin
e an
d ad
vanc
e pr
ogra
m,
as
fund
ing
perm
its.
Sec
ured
fu
ndin
g fo
r in
divi
dual
pr
ojec
ts
Ref
ine
and
adva
nce
prog
ram
, as
fu
ndin
g pe
rmits
.
Ref
ine
and
adva
nce
prog
ram
as
fund
ing
perm
itsb
Adv
ance
Met
ro V
isio
n an
alys
is t
o ev
alua
te S
tate
of
Goo
d R
epai
r, c
apac
ity,
and
expa
nsio
n /
infil
l in
vest
men
t op
port
uniti
es.
Com
plet
e an
alys
is.
Adv
ance
C
ompl
etio
n to
F
Y16
Com
plet
e M
etro
Vis
ion
Ana
lysi
s Q
1
Iden
tify
new
ren
ewab
le p
ower
res
ourc
es t
o m
eet
75%
re
new
able
.
125
FY
17 G
oal
s &
Ob
jec
tive
s -
Pla
nn
ing
, D
evel
op
men
t an
d C
on
stru
ctio
n
FY
15 O
bj
FY
15 A
ctu
alF
Y16
Ob
jF
Y17
Ob
jP
erfo
rman
ce M
easu
res
Pro
ject
s/P
rog
ram
s/G
oal
sD
esir
ed O
utc
om
es/O
bje
ctiv
es
cT
rain
Con
trol
Mod
erni
zatio
n P
rogr
am.
Rep
lace
the
cu
rren
t tr
aditi
on f
ixed
blo
ck A
TC
Sys
tem
with
a n
ew
Com
mun
icat
ion
Bas
ed T
rain
Con
trol
(C
BT
C)
syst
em
whi
ch is
bas
ed o
n a
mov
ing-
bloc
k si
gnal
ing
appr
oach
-
syst
em-w
ide.
Aw
ard
cons
ulta
nt
cont
ract
for
pr
imar
y T
rain
C
ontr
ol
impl
emen
tatio
n en
gine
erin
g se
rvic
es
Com
plet
ed
4/'1
4.
Dec
4,
'15
obta
ined
B
oard
A
utho
rity
for
Des
ign-
Bui
ld
Rel
ease
RF
P
Q2
16S
erve
sub
urba
n an
d ex
urba
n m
arke
ts b
y st
rate
gic
linki
ng t
o ot
her
syst
ems.
16a
Par
ticip
ate
with
Cal
iforn
ia H
igh
Spe
ed R
ail A
utho
rity,
an
d C
altr
ain,
as
Alta
mon
t an
d P
enin
sula
pro
ject
s ar
e ad
vanc
ed.
As
requ
ired,
th
roug
h 20
15.
Adv
ance
C
ompl
etio
n to
F
Y20
16
As
requ
ired,
th
roug
h 20
16.
Com
plet
e an
alys
is Q
1
1717
aF
ollo
win
g le
ad o
f lo
cal j
uris
dict
ions
, ad
vanc
e st
atio
n ar
ea p
lans
: N
orth
Con
cord
/Mar
tinez
, C
onco
rd,
Fre
mon
t, L
ake
Mer
ritt,
Col
iseu
m,
19th
Str
eet,
Wes
t O
akla
nd,
Pow
ell,
and
Em
barc
ader
o.
As
requ
ired,
th
roug
h Ju
ne
2015
.
Ong
oing
As
requ
ired,
th
roug
h 20
16.
Ong
oing
bA
dvan
ce C
ompr
ehen
sive
Sta
tion
Pla
ns/S
tatio
n M
aste
r P
lans
, at
thr
ee s
tatio
ns,
to c
oord
inat
e st
atio
n re
nova
tion
and
capa
city
inve
stm
ents
with
land
use
, ac
cess
, ur
ban
desi
gn a
nd a
rchi
tect
ure.
Sta
tion
mod
erni
zatio
n C
onco
rd,
Col
iseu
m,
Bal
boa
Par
k,
Ber
kele
y
Ong
oing
cA
dvan
ce p
ropo
sed
TO
D a
t M
illbr
ae S
tatio
n fo
r B
oard
A
ppro
val
Q1
18W
orki
ng w
ith c
ities
and
loca
l co
mm
uniti
es,
BA
RT
will
im
plem
ent
appr
oved
de
velo
pmen
t pr
ojec
ts.
18a
Wor
k w
ith D
evel
oper
s to
obt
ain
deve
lopm
ent
appr
oval
s fr
om lo
cal l
and
use
juris
dict
ions
.C
olis
eum
, G
len
Par
kO
ngoi
ngP
leas
ant
Hill
, C
olis
eum
, W
est
Oak
land
, B
albo
a P
ark,
W
alnu
t C
reek
Ong
oing
bS
uppo
rt c
onst
ruct
ion
of t
rans
it-or
ient
ed d
evel
opm
ents
at
app
rove
d B
AR
T s
tatio
ns.
Con
tinua
tion.
Ong
oing
Con
tinua
tion.
Ong
oing
In c
oope
ratio
n w
ith c
ities
and
lo
cal c
omm
uniti
es,
BA
RT
will
co
nduc
t st
atio
n pl
anni
ng t
o de
term
ine
the
appr
opria
te le
vel
of d
evel
opm
ent
on a
nd n
ear
BA
RT
sta
tion
prop
erty
. T
hese
pl
ans
will
als
o in
clud
e pr
iorit
ized
ac
cess
impr
ovem
ents
and
fu
ndin
g pl
ans.
126
FY
17 G
oal
s &
Ob
jec
tive
s -
Pla
nn
ing
, D
evel
op
men
t an
d C
on
stru
ctio
n
FY
15 O
bj
FY
15 A
ctu
alF
Y16
Ob
jF
Y17
Ob
jP
erfo
rman
ce M
easu
res
Pro
ject
s/P
rog
ram
s/G
oal
sD
esir
ed O
utc
om
es/O
bje
ctiv
es
cC
ondu
ct n
egot
iatio
ns w
ith s
elec
ted
deve
lope
rs a
nd
secu
re B
oard
app
rova
l of
tran
sact
ions
.C
ontin
uing
ne
gotia
tions
-
Col
iseu
m,
Gle
n P
ark,
M
ilbra
e, W
est
Oak
land
Q4
- E
l Cer
rito
Ong
oing
Con
tinui
ng
nego
tiatio
ns -
C
olis
eum
, M
ilbra
e, W
est
Oak
land
, E
l C
errit
o P
laza
, B
albo
a P
ark,
P
leas
ant
Hill
, W
alnu
t C
reek
Ong
oing
dB
ased
on
resu
lts o
f P
ortf
olio
Rev
iew
, de
term
ine
futu
re
stra
tegy
to
max
imiz
e im
pact
of
TO
D p
rogr
am.
As
requ
ired
thro
ugh
June
20
15
Com
plet
edC
ontin
uatio
n -
upda
te T
OD
po
licy
1919
aIn
itiat
e F
TA
fun
ded
pilo
t pr
ojec
t fo
r cl
imat
e ch
ange
ad
apta
tion
of B
AR
T f
acili
ties.
Com
plet
ed
bIm
plem
ent
guid
elin
es t
hrou
gh p
ilot
proj
ects
suc
h as
P
lann
ing
& D
evel
opm
ent
capi
tal p
roje
cts.
Inco
rpor
ate
into
des
ign
and
cons
truc
tion
docs
Ong
oing
Eng
age
P.M
. du
ring
initi
al
proj
ect
stag
e
Ong
oing
cA
dvan
ce E
nviro
nmen
tal M
anag
emen
t S
yste
m (
EM
S)
by e
xpan
ding
to
Oak
land
Sho
p, a
nd in
itiat
ing
targ
eted
tr
aini
ng.
Com
plet
ed
first
cyc
le o
f E
MS
and
in
itiat
e se
cond
cy
cle.
Q3
Com
plet
edD
evel
op
ES
MS
st
rate
gy
Par
ticip
ate
in
Virg
inia
Tec
h E
SM
S p
grm
Q
1/2
dS
olar
Ins
talla
tion
- 5
loca
tions
Con
tinua
tion
Ong
oing
Q4
inst
all
WS
X.
Inst
all e
-BA
RT
F
Y18
eC
limat
e C
hang
e C
limat
e ch
ange
impa
cts
on B
AR
T's
sy
stem
. B
uild
res
ilien
cy t
hrou
gh a
dapt
ion
solu
tions
. Im
pact
s of
sea
leve
l ris
e (S
LR)
and
adap
tion
solu
tions
.
Pro
vide
d te
chni
cal
supp
ort
to t
he
FH
WA
AR
T
stud
y. S
tudy
an
ticip
ated
to
be c
ompl
eted
A
ugus
t 20
14
Com
plet
edT
rain
Con
trol
A
dapt
atio
n /
Vul
nera
bilit
y S
tudy
Com
plet
e S
tudy
Q3
20R
educ
e G
HG
em
issi
ons
per
BA
RT
veh
icle
mile
.20
aS
usta
inab
ility
Com
mitt
ee t
o es
tabl
ish
targ
ets
in
2009
/10.
As
requ
ired,
th
roug
h Ju
ne
2015
.
Est
ablis
hed
base
-line
As
requ
ired,
th
roug
h Ju
ne
2016
.
As
requ
ired
thro
ugh
June
20
17
Bui
ld c
onse
nsus
am
ong
tran
sit
oper
ator
s fo
r re
duci
ng
gree
nhou
se g
as e
mis
sion
, an
d ut
ilizi
ng s
usta
inab
ility
tec
hniq
ues.
127
FY
17 G
oal
s &
Ob
jec
tive
s -
Pla
nn
ing
, D
evel
op
men
t an
d C
on
stru
ctio
n
FY
15 O
bj
FY
15 A
ctu
alF
Y16
Ob
jF
Y17
Ob
jP
erfo
rman
ce M
easu
res
Pro
ject
s/P
rog
ram
s/G
oal
sD
esir
ed O
utc
om
es/O
bje
ctiv
es
21C
ontr
ibut
e to
Bay
Are
a re
duct
ion
in V
MT
.21
aS
uppo
rt r
egio
nal a
genc
ies
deve
lopm
ent
of S
B37
5-
guid
ed R
egio
nal T
rans
port
atio
n P
lan
(RT
P)
/ S
usta
inab
le C
omm
uniti
es S
trat
egy
to a
chie
ve s
tate
G
HG
em
issi
ons
redu
ctio
n ta
rget
s.
As
requ
ired,
th
roug
h Ju
ne
2015
.
Ong
oing
As
requ
ired,
th
roug
h Ju
ne
2016
.
As
requ
ired
thro
ugh
2017
bS
uppo
rt r
egio
nal,
stat
e an
d fe
dera
l-lev
el G
HG
eff
orts
as
the
y re
late
d to
tra
nspo
rtat
ion
polic
y, f
undi
ng a
nd/o
r en
viro
nmen
tal r
egul
atio
n.
As
requ
ired,
th
roug
h Ju
ne
2015
.
Ong
oing
As
requ
ired,
th
roug
h Ju
ne
2016
.
As
requ
ired
thro
ugh
2017
22R
educ
e D
istr
ict
wat
er
cons
umpt
ion.
22a
If f
unde
d, p
repa
re w
ater
usa
ge b
asel
ine.
Dev
elop
pr
elim
inar
y w
ater
con
serv
atio
n pl
an.
Com
plet
e sh
ort
term
eff
orts
in r
espo
nse
to 2
014
drou
ght.
Pre
pare
d pl
an
and
initi
ated
im
plem
enta
-tio
n.
Ong
oing
Impl
emen
t P
lan'
s A
ctio
nO
ngoi
ng
23D
evel
op a
nd im
plem
ent
a fe
dera
l, st
ate
and
loca
l leg
isla
tive
and
com
mun
ity o
utre
ach
prog
ram
to
incr
ease
fun
ding
and
co
mm
unity
sup
port
for
key
BA
RT
in
itiat
ives
.
23a
Con
tinue
to
prom
ote
impl
emen
tatio
n of
TO
D a
t na
tiona
l and
sta
te le
vels
thr
ough
invo
lvem
ent
in R
ail-
Vol
utio
n an
d th
e U
rban
Lan
d In
stitu
te's
TO
D C
ounc
il.
As
requ
ired,
th
roug
h Ju
ne
2015
.
Ong
oing
As
requ
ired,
th
roug
h Ju
ne
2016
.
Ong
oing
128
Ass
ista
nt G
ener
al M
anag
erC
arte
r M
au
Fina
ncia
l Pla
nnin
gPa
m H
erho
ldB
udge
tR
ober
t Um
brei
t
Gra
nt C
ompl
ianc
e/C
apit
al B
udge
t & M
anag
emen
t
Cus
tom
er A
cces
sB
ob F
rank
lin
Ope
rati
ng B
udge
tsP
arki
ng
Acc
essi
bili
ty
Ser
vice
s
Gen
eral
Acc
ess
Pro
gram
s
Proc
urem
ent
Ric
hard
Wie
czor
ek
Pur
chas
ing
Con
trac
t Man
agem
ent
Inve
ntor
y M
anag
emen
t
Log
isti
cs
Pro
cure
men
t Sup
port
Str
ateg
ic M
aint
enan
ce P
rogr
am
Inte
rnal
Aud
itT
erry
Gre
en (
Inte
rim
)
Fin
anci
al A
udits
Spe
cial
Inv
esti
gati
ons
and
Aud
its
TOTA
L H
EAD
CO
UNT
Ope
ratin
g11
7.0
Cap
ital
10.0
REI
2.0
Staf
f12
9.0
Fina
ncia
l Pol
icy
& A
naly
sis
Ass
et M
anag
emen
t F
inan
cial
Str
ateg
y
129
Dep
artm
ent M
anag
erR
icha
rd W
iecz
orek
Bud
get
Inve
ntor
y P
urch
asin
g
Non
-Inv
ento
ry
Pur
chas
ing
Inve
ntor
y M
anag
emen
t
Inve
ntor
y C
ontr
ol
Ope
rati
ng C
ontr
acts
Cap
ital
Con
trac
ts
Fie
ld S
uppo
rt
Dis
trib
utio
n C
ente
r
Off
ice
Serv
ices
Mai
l Roo
m
Com
mon
Exp
ense
Stra
tegi
c M
aint
enan
ce
Prog
ram
Jim
Wis
cars
on
Con
trac
ts M
anag
emen
tO
ji K
anu
Log
istic
sT
ed M
utch
Proc
urem
ent S
uppo
rt
Inve
ntor
y M
anag
emen
tR
olan
d F
owlk
sPu
rcha
sing
(Vac
ant)
TOTA
L H
EAD
CO
UNT
Ope
ratin
g84
.0
Cap
ital
5.0
REI
-
Staf
f89
.0
130
FY
17 G
oal
s &
Ob
ject
ives
- P
rocu
rem
ent
Dep
artm
ent
FY
15 O
bj
FY
15 A
ctu
alF
Y16
Ob
jF
Y17
Ob
j
1a
Mai
ntai
n in
vent
ory
leve
ls to
lim
it ca
r da
ys o
ut o
f se
rvic
e fo
r pa
rts
to n
o m
ore
than
1%
eac
h da
y.1%
Met
1%1%
bC
oord
inat
e w
ith R
S&
S o
n in
vent
ory
requ
irem
ents
for
th
e S
MP
Pro
gram
to r
estr
ain
inve
ntor
y bu
ild u
p.A
s re
quire
dM
etA
s re
quire
dA
s re
quire
d
cW
ork
with
M&
E to
iden
tify
appr
opria
te m
ater
ial
com
pone
nt f
or e
quip
men
t sup
port
.A
s re
quire
dM
etA
s re
quire
dA
s re
quire
d
dW
ork
with
M&
E e
leva
tor/
esca
lato
r to
iden
tify
sole
so
urce
req
uire
men
ts.
As
requ
ired
Met
As
requ
ired
As
requ
ired
eC
oord
inat
e w
ith M
&E
on
inve
ntor
y re
quire
men
ts to
re
stra
in in
vent
ory
build
up.
As
requ
ired
Met
As
requ
ired
As
requ
ired
fW
ork
to r
educ
e ob
sole
te in
vent
ory
as f
undi
ng
beco
mes
ava
ilabl
e.C
ontin
ue to
id
entif
y &
re
duce
ob
sole
te
inve
ntor
y pe
r av
aila
ble
fund
ing.
On
trac
kC
ontin
ue to
id
entif
y &
re
duce
ob
sole
te
inve
ntor
y pe
r av
aila
ble
fund
ing.
Con
tinue
to
iden
tify
&
redu
ce
obso
lete
in
vent
ory
per
avai
labl
e fu
ndin
g.
2P
urch
ase
all i
nven
tory
and
non
-in
vent
ory
good
s an
d se
rvic
es
with
in th
e es
tabl
ishe
d pr
oced
ures
, law
s an
d re
gula
tions
.
2a
Pro
cess
pur
chas
e re
quis
ition
s, n
ot r
equi
ring
form
al
bidd
ing,
with
in 3
0 da
ys.
2 da
ys20
day
s2
days
10 d
ays
Util
ize
best
-pra
ctic
es
mai
nten
ance
man
agem
ent
prin
cipl
es D
istr
ictw
ide
to im
prov
e sy
stem
rel
iabi
lity,
ext
end
equi
pmen
t ser
vice
life
, and
gai
n m
aint
enan
ce c
ost a
nd s
ched
ule
effic
ienc
ies.
bR
etur
n to
ven
dor
timel
ines
s.A
dd n
ew b
uyer
&
ven
dor
notif
icat
ions
to
CM
S
Met
Cre
ate
new
R
TV
Rep
ort t
o m
aint
ain
effe
ctiv
enes
s
Mai
ntai
n le
ss
than
5 it
ems
in
RT
V a
nd M
RB
C
age
in H
Y
war
ehou
se
Pro
ject
s/P
rog
ram
s/G
oal
sD
esir
ed O
utc
om
es/O
bje
ctiv
es
1M
anag
e th
e D
istr
ict's
inve
ntor
y to
m
eet i
nven
tory
req
uire
men
ts a
nd
ensu
re c
ontr
ol o
ver
inve
ntor
y pe
rfor
man
ce a
nd in
vest
men
t.
Per
form
ance
Mea
sure
s
131
FY
17 G
oal
s &
Ob
ject
ives
- P
rocu
rem
ent
Dep
artm
ent
FY
15 O
bj
FY
15 A
ctu
alF
Y16
Ob
jF
Y17
Ob
jP
roje
cts/
Pro
gra
ms/
Go
als
Des
ired
Ou
tco
mes
/Ob
ject
ives
Per
form
ance
Mea
sure
s
cS
hort
en c
ycle
tim
e fo
r bu
yers
to b
egin
pur
chas
ing
requ
isiti
ons.
Str
eam
line
cate
gorie
s &
bu
yer
assi
gnm
ents
to
bet
ter
utili
ze
Peo
ples
oft
auto
mat
ion
50%
com
plet
e;
awai
ting
Peo
ples
oft
upgr
ade
Str
eam
line
cate
gorie
s &
bu
yer
assi
gnm
ents
to
bet
ter
utili
ze
Peo
ples
oft
auto
mat
ion
Rev
iew
and
up
date
all
tem
plat
es f
or
IFB
s
dM
aint
ain
ongo
ing
mee
tings
with
RS
&S
Mai
nten
ance
to
supp
ort o
ngoi
ng m
aint
enan
ce a
nd s
peci
al p
roje
cts
part
s ne
eds.
As
requ
ired
As
requ
ired
3D
evel
op c
ontr
act d
ocum
ents
and
pr
ocur
emen
t mat
eria
ls in
co
oper
atio
n w
ith s
pons
orin
g de
part
men
ts, O
CR
and
Leg
al.
3a
Pro
cess
adv
ertis
ed a
gree
men
ts a
nd c
ontr
acts
in
exce
ss o
f $1
00K
and
rec
omm
end
for
awar
d in
less
th
an 1
80 c
alen
dar
days
of
rece
ipt o
f a
com
plet
e pu
rcha
se r
equi
sitio
n pa
ckag
e.
180
days
Met
180
days
180
days
4P
erfo
rm a
naly
sis
of in
vent
ory
reor
der
notic
es b
ased
on
dem
and,
lead
tim
e an
d pr
ice,
for
m
ater
ial p
urch
ased
and
Inve
ntor
y W
rite-
offs
and
Adj
ustm
ents
.
4a
For
war
d at
leas
t 100
% o
f ap
prov
ed a
nd p
oste
d re
quis
ition
s to
the
Pur
chas
ing
Div
isio
n w
ithin
15
days
.10
0%M
et10
0%10
0%
5E
valu
ate
and
cont
rol t
he p
rogr
am
and
budg
et p
erfo
rman
ce a
ctiv
ity
of th
e P
rocu
rem
ent D
ept's
op
erat
ions
.
5a
Pro
vide
a m
onth
ly s
umm
ary
repo
rt o
f ea
ch D
ivis
ion'
s bu
dget
per
form
ance
with
in 4
day
s of
the
rece
ipt o
f th
e m
onth
's B
PR
.
With
in 4
day
sM
etW
ithin
4 d
ays
With
in 4
day
s
132
Dep
artm
ent M
anag
erB
ob F
rank
lin
Gen
eral
Acc
ess
Park
ing
Fina
nce
& A
dmin
istr
atio
nA
cces
sibi
lity
Serv
ices
Par
king
Pol
icy
& P
roce
dure
sA
DA
Par
aTra
nsit
Con
trac
t Arr
ange
men
ts (
MU
NI,
L
AV
TA
, CC
TA
, Tri
-Del
ta)
Sys
tem
wid
e A
cces
sibi
lity
Sta
tion
Fee
der
Ser
vice
(S
hutt
les,
A
irB
AR
T)
Tra
nsit
Coo
rdin
atio
n
Sta
tion
Acc
ess
Impr
ovem
ent
Dep
t. B
udge
t Coo
rdin
atio
n
Fina
ncia
l Ana
lysi
s
Pai
d P
arki
ng P
rogr
ams
(Mon
thly
, R
eser
ved,
Lon
g T
erm
, Dai
ly P
aid)
Way
find
ing
Sign
age
Pro
gram
s
Bic
ycle
Pro
gram
s
Coo
rd. w
/ Sta
tion
Are
a P
lann
ing
Acc
ount
ing
Ope
rati
ng/C
apit
al P
roje
cts
Con
trac
ted
Serv
ices
Bud
get A
dmin
istr
atio
n
Cle
rica
l
TOTA
L H
EAD
CO
UNT
Ope
ratin
g7.
0
Cap
ital
-
REI
-
Staf
f7.
0
133
FY
17
Go
als
& O
bje
cti
ves
- C
us
tom
er
Ac
ce
ss
De
pa
rtm
en
t
FY
15 O
bj
FY
15 A
ctu
alF
Y16
Ob
jF
Y17
Ob
j
1M
anag
e D
istr
ict
park
ing
prog
ram
co
nsis
tent
with
Boa
rd p
arki
ng
polic
ies
1a
Max
imiz
e oc
cupa
ncy
and
patr
on s
atis
fact
ion
with
pa
rkin
g pr
ogra
ms.
Mon
itor
prog
ram
s da
ily/c
orre
ct
achi
eved
Mon
itor
prog
ram
s da
ily/c
orre
ct
Mon
itor
prog
ram
s da
ily/c
orre
ct
bR
evam
p C
arpo
ol p
rogr
amD
efin
e ne
w
prog
ram
and
pi
lot
initi
ativ
es.
2M
anag
e A
DA
Par
atra
nsit
Pro
gram
2a
Man
age
Eas
t B
ay P
arat
rans
it to
pro
vide
exc
elle
nt a
nd
cost
eff
icie
nt A
DA
com
plia
nt s
ervi
ces.
Mee
t E
BP
C
perf
orm
ance
m
easu
res
with
in b
udge
t
achi
eved
Mee
t E
BP
C
perf
orm
ance
m
easu
res
with
in b
udge
t
Mee
t E
BP
C
perf
orm
ance
m
easu
res
with
in b
udge
t
bM
anag
e ot
her
para
tran
sit
part
ners
hips
to
ensu
re
succ
ess
in p
rovi
ding
cos
t ef
fect
ive
and
com
plia
nt
serv
ices
.
Rev
iew
m
onth
ly a
nd
quar
terly
in
voic
es.
Mee
t w
ith p
artn
ers
as n
eces
sary
to
kee
p co
sts
with
in b
udge
t
achi
eved
Rev
iew
m
onth
ly a
nd
quar
terly
in
voic
es.
Mee
t w
ith p
artn
ers
as n
eces
sary
to
kee
p co
sts
with
in b
udge
t
Rev
iew
m
onth
ly a
nd
quar
terly
in
voic
es.
Mee
t w
ith p
artn
ers
as n
eces
sary
to
kee
p co
sts
with
in b
udge
t
Mon
itor
new
pa
ratr
ansi
t br
oker
con
trac
t an
d w
ork
to
deve
lop
an
Em
erge
ncy
Res
pons
e P
lan.
achi
eved
Mon
itor
new
pa
ratr
ansi
t br
oker
con
trac
t an
d w
ork
to
deve
lop
an
Em
erge
ncy
Res
pons
e P
lan.
Con
tinue
to
impl
emen
t an
d re
fine
Em
erge
ncy
Res
pons
e P
lan
cM
eet
all f
eder
al,
stat
e, a
nd lo
cal r
equi
rem
ents
for
se
rvic
e an
d fu
ndin
g re
late
d to
par
atra
nsit.
Aud
it an
d fu
ndin
g ag
ency
re
quire
men
ts
com
plie
d w
/on
time
achi
eved
Aud
it an
d fu
ndin
g ag
ency
re
quire
men
ts
com
plie
d w
/on
time
Aud
it an
d fu
ndin
g ag
ency
re
quire
men
ts
com
plie
d w
/on
time
Per
form
ance
Mea
sure
s
Pro
ject
s/P
rog
ram
s/G
oal
sD
esir
ed O
utc
om
es/O
bje
ctiv
es
134
FY
17
Go
als
& O
bje
cti
ves
- C
us
tom
er
Ac
ce
ss
De
pa
rtm
en
t
FY
15 O
bj
FY
15 A
ctu
alF
Y16
Ob
jF
Y17
Ob
j
Per
form
ance
Mea
sure
s
Pro
ject
s/P
rog
ram
s/G
oal
sD
esir
ed O
utc
om
es/O
bje
ctiv
es
dP
rovi
de e
nhan
cem
ents
to
exis
ting
para
tran
sit
oper
atio
nP
rovi
de
enha
ncem
ents
to
exi
stin
g pr
ogra
m.
achi
eved
Pro
vide
en
hanc
emen
ts
to e
xist
ing
prog
ram
.
Pro
vide
en
hanc
emen
ts
to e
xist
ing
prog
ram
.
Mon
itor
para
tran
sit
brok
er
cont
ract
s in
ot
her
part
s of
th
e D
istr
ict.
achi
eved
Mon
itor
para
tran
sit
brok
er
cont
ract
s in
ot
her
part
s of
th
e D
istr
ict.
Mon
itor
para
tran
sit
brok
er
cont
ract
s in
ot
her
part
s of
th
e D
istr
ict.
eC
ontr
act
out
para
tran
sit
oper
atio
n
3B
AR
T A
cces
sibi
lity
and
AD
A
Com
plia
nce:
Dev
elop
and
im
plem
ent
a su
cces
sful
ac
cess
ible
ser
vice
s pr
ogra
m
whi
ch c
oord
inat
es a
nd
coop
erat
es w
ith t
he w
ork
of o
ther
de
part
men
ts.
3a
Dev
elop
and
con
duct
dis
abili
ty a
war
enes
s pr
ogra
m f
or
Sta
tion
Age
nts.
New
Sta
tion
Age
nt
Ref
resh
er
trai
ning
cl
asse
s or
as
requ
este
d by
O
ps.
Con
duct
T
rain
Ope
rato
r T
rain
ing
as
need
ed.
achi
eved
New
Sta
tion
Age
nt
Ref
resh
er
trai
ning
cl
asse
s or
as
requ
este
d by
O
ps.
Con
duct
T
rain
Ope
rato
r T
rain
ing
as
need
ed.
New
Sta
tion
Age
nt
Ref
resh
er
trai
ning
cl
asse
s or
as
requ
este
d by
O
ps.
Con
duct
T
rain
Ope
rato
r T
rain
ing
as
need
ed.
bM
anag
e E
PA
MD
(S
egw
ay)
Pro
gram
.A
ll pe
rmit
appl
icat
ions
pr
oces
sed
with
in 3
0 da
ys
achi
eved
All
perm
it ap
plic
atio
ns
proc
esse
d w
ithin
30
days
Kee
p, b
ut
upda
te t
o 10
da
ys
cC
ondu
ct e
leva
tor
cons
truc
tion
outr
each
and
miti
gatio
n pr
ogra
m s
o as
to
info
rm t
he p
ublic
in a
tim
ely
fash
ion
and
min
imiz
e pr
oble
ms
and
com
plai
nts.
Pro
vide
no
tific
atio
n of
el
evat
or
proj
ects
in
coop
erat
ion
with
M&
E
with
in a
gree
d tim
efra
mes
achi
eved
Pro
vide
no
tific
atio
n of
el
evat
or
proj
ects
in
coop
erat
ion
with
M&
E
with
in a
gree
d tim
efra
mes
Pro
vide
no
tific
atio
n of
el
evat
or
proj
ects
in
coop
erat
ion
with
M&
E
with
in a
gree
d tim
efra
mes
135
FY
17
Go
als
& O
bje
cti
ves
- C
us
tom
er
Ac
ce
ss
De
pa
rtm
en
t
FY
15 O
bj
FY
15 A
ctu
alF
Y16
Ob
jF
Y17
Ob
j
Per
form
ance
Mea
sure
s
Pro
ject
s/P
rog
ram
s/G
oal
sD
esir
ed O
utc
om
es/O
bje
ctiv
es
dIm
prov
e di
sabl
ed p
erso
n cu
stom
er e
xper
ienc
eC
ontin
ue
impl
emen
tatio
n of
pilo
t pr
ogra
m f
or
vide
o re
lay
serv
ices
for
pa
tron
s w
ith
hear
ing
impa
irmen
ts.
achi
eved
Con
tinue
im
plem
enta
tion
of p
ilot
prog
ram
for
vi
deo
rela
y se
rvic
es f
or
patr
ons
with
he
arin
g im
pairm
ents
.
Con
tinue
im
plem
enta
tion
of p
ilot
prog
ram
for
vi
deo
rela
y se
rvic
es f
or
patr
ons
with
he
arin
g im
pairm
ents
.
eP
ilot
new
AD
A p
roje
cts
Impl
emen
t H
earin
g Lo
op
pilo
t pr
ojec
t at
F
rem
ont
Sta
tion
fD
evel
op 4
yea
r C
apita
l Im
prov
emen
t P
lan
for
AD
A
impr
ovem
ents
.P
lan
for
5307
F
TA
fun
ding
.
4C
oord
inat
e T
rans
it A
cces
s to
S
tatio
ns4
a bA
ddre
ss b
us o
pera
tor
plan
s an
d op
erat
iona
l iss
ues
on
an o
n-go
ing
basi
s.M
eetin
gs w
ith
oper
ator
s as
ne
cess
ary
or
quar
terly
.
achi
eved
Mee
tings
with
op
erat
ors
as
nece
ssar
y or
qu
arte
rly.
Mee
tings
with
op
erat
ors
as
nece
ssar
y or
qu
arte
rly.
cIm
prov
e in
term
odal
acc
ess
Dev
elop
M
ultim
odal
A
cces
s D
esig
n G
uide
lines
.
dIm
prov
e in
term
odal
acc
ess
Dev
elop
Cur
b U
ses
Gui
delin
es.
achi
eved
Res
pond
to
BA
RT
and
bus
op
erat
or
requ
ests
for
as
sist
ance
as
requ
ired
Res
pond
to
BA
RT
and
bus
op
erat
or
requ
ests
for
as
sist
ance
as
requ
ired
Ens
ure
that
tra
nsit
faci
litie
s at
sta
tions
are
des
igne
d,
sign
ed,
and
man
aged
to
allo
w f
or e
asy
tran
sfer
s be
twee
n bu
s an
d B
AR
T.
Res
pond
to
BA
RT
and
bus
op
erat
or
requ
ests
for
as
sist
ance
as
requ
ired
136
FY
17
Go
als
& O
bje
cti
ves
- C
us
tom
er
Ac
ce
ss
De
pa
rtm
en
t
FY
15 O
bj
FY
15 A
ctu
alF
Y16
Ob
jF
Y17
Ob
j
Per
form
ance
Mea
sure
s
Pro
ject
s/P
rog
ram
s/G
oal
sD
esir
ed O
utc
om
es/O
bje
ctiv
es
eIm
prov
e in
term
odal
acc
ess
Dev
elop
S
hutt
le
Man
agem
ent
Gui
delin
es,
Per
mit
Sys
tem
an
d D
ata
Req
uire
men
ts.
fIm
prov
e in
term
odal
acc
ess
Inve
ntor
y In
term
odal
A
sset
s,
Con
ditio
ns,
and
Cap
aciti
es.
gIm
prov
e in
term
odal
acc
ess
Issu
e S
hare
d U
se M
obili
ty
“Req
uest
for
P
artn
ersh
ip”.
hA
ssis
t in
alte
rnat
ive
tran
sit
serv
ices
whe
n B
AR
T is
cl
osed
Impl
emen
t La
te N
ight
Bus
S
ervi
ce.
5W
ork
with
reg
iona
l par
tner
s to
pr
ovid
e a
tran
sit
link
to m
ajor
Bay
A
rea
airp
orts
.
5a
Wor
k w
ith P
ort
of O
akla
nd t
o m
anag
e A
irBA
RT
.R
espo
nd t
o is
sues
and
re
ques
ts f
or
assi
stan
ce a
s re
quire
d
achi
eved
Wor
k w
ith
OA
K
conn
ecto
r to
en
sure
sm
ooth
tr
ansi
tion
Wor
k w
ith
OA
K
conn
ecto
r to
en
sure
sm
ooth
tr
ansi
tion
6A
ddre
ss r
eque
sts
for
info
rmat
ion
and
com
plai
nts
from
Boa
rd
Mem
bers
, ot
her
gove
rnm
enta
l ag
enci
es a
nd p
atro
ns
6a
Res
pond
to
requ
ests
for
info
rmat
ion
and
com
plai
nts
from
Boa
rd M
embe
rs,
othe
r go
vern
men
tal a
genc
ies
and
patr
ons
Pro
vide
info
w
/in 5
day
s of
re
ques
t
achi
eved
Pro
vide
info
w
/in 5
day
s of
re
ques
t
Pro
vide
info
w
/in 5
day
s of
re
ques
t
137
Dep
artm
ent M
anag
erR
ober
t Um
brei
t
Ope
ratin
g B
udge
tsK
ate
Jord
an
Dev
elop
and
Im
plem
ent
Ope
rati
ng B
udge
t & R
evis
ions
Mon
itor
ing
Ope
rati
ng F
inan
cial
s
Mon
thly
& Q
trly
Fin
anci
al R
epor
ting
Bud
get &
Fin
anci
al A
naly
sis
Vac
ancy
Ana
lysi
s &
Rep
orti
ng
Exp
ense
For
ecas
ting,
A
naly
sis
& R
epor
ting
Nat
iona
l Tra
nsit
Dat
abas
e R
epor
ting
Lab
or N
egot
iati
ons
Ana
lysi
s &
Sup
port
TOTA
L H
EAD
CO
UNT
Ope
ratin
g12
.0
Cap
ital
2.0
REI
-
Staf
f14
.0
Org
aniz
atio
n C
hart
s
Gra
nt C
ompl
ianc
e/C
apita
l Man
agem
ent
Ron
Ave
ry
Prep
are,
Inp
ut a
nd U
pdat
e P
roje
ct B
udge
ts
Pro
vide
Mon
itor
ing
and
Con
trol
of
Dis
tric
t C
apit
al P
roje
cts
Gra
nts
Adm
inis
trat
ion
Incl
udin
g C
lose
-out
Coo
rdin
ate
Gra
nt A
ctiv
ities
wit
h In
tern
al
Fun
ding
Pro
cess
es
Fina
ncia
l Man
agem
ent S
yste
m M
aint
enan
ce
Mon
itor
Ava
ilabl
e C
apit
al R
esou
rces
Man
agem
ent o
f D
istr
ict C
apit
al R
eser
ves
Pre
pare
Int
erna
l Pro
ject
Fun
ding
App
rova
ls
Prep
are
Ann
ual C
apit
al B
udge
t
Prep
are/
coor
dina
te q
uart
erly
rep
orts
to
fund
ing
agen
cies
: MT
C, F
TA
, Cal
tran
s,
etc
138
FY
17
Go
als
& O
bje
cti
ves
- B
ud
ge
t D
ep
art
me
nt
FY
15 O
bj
FY
15 A
ctu
alF
Y16
Ob
jF
Y17
Ob
j
1M
anag
e an
d im
plem
ent
annu
al
Ope
ratin
g B
udge
t1
aP
rodu
ce a
nnua
l bud
get
for
Boa
rd r
evie
w a
nd a
ppro
val,
incl
udin
g B
oard
pre
sent
atio
ns a
nd r
epor
ts.
Dra
ft 3
/31
Fin
al 6
/30
Met
Dra
ft 3
/31
Fin
al 6
/30
Dra
ft 3
/31
Fin
al 6
/30
bM
anag
e m
onth
ly/q
uart
erly
bud
get
revi
ew a
nd r
epor
ting,
in
clud
ing
varia
nce
tren
d an
alys
is a
nd p
roje
ctio
ns.
Dev
elop
/impl
emen
t st
rate
gies
to
addr
ess
shor
tfal
ls/o
verr
uns.
Mon
thly
/Q
uart
erly
Met
Mon
thly
/Q
uart
erly
Mon
thly
/Q
uart
erly
cD
evel
op f
inan
cial
for
ecas
ts t
o gu
ide
spen
ding
de
cisi
ons.
As
requ
ired
Met
As
requ
ired
As
requ
ired
dC
lose
-out
prio
r F
Y b
udge
t an
d ob
tain
Boa
rd a
ppro
val.
8/31
11/1
98/
318/
31
2M
anag
e an
d im
plem
ent
annu
al
Cap
ital P
rogr
am a
nd B
udge
t2
aP
rodu
ce a
nnua
l bud
get
for
Boa
rd r
evie
w a
nd a
ppro
val,
incl
udin
g B
oard
pre
sent
atio
ns a
nd r
epor
ts.
Dra
ft 3
/31
Fin
al 6
/30
Met
Dra
ft 3
/31
Fin
al 6
/30
Dra
ft 3
/31
Fin
al 6
/31
bA
ssis
t B
AR
T c
apita
l pro
ject
man
ager
s in
ref
inin
g an
d up
datin
g th
e D
istr
ict's
cap
ital i
nven
tory
for
incl
usio
n in
E
AM
dat
abas
e.
As
requ
ired
Met
As
requ
ired
As
requ
ired
dP
rovi
de G
over
nmen
t &
Com
mun
ity R
elat
ions
with
ca
pita
l prio
ritie
s/ne
eds
to a
ssis
t in
sec
urin
g ex
tern
al
capi
tal f
undi
ng.
As
requ
ired
Met
As
requ
ired
As
requ
ired
eIn
tegr
ate
plan
ning
for
BA
RT
cap
ital i
nitia
tives
and
ba
selin
e ca
pita
l pro
gram
into
BA
RT
cap
ital f
inan
cial
pl
anni
ng d
ocum
ents
.
As
requ
ired
Met
As
requ
ired
As
requ
ired
3P
erfo
rm f
inan
cial
ana
lyse
s an
d m
anag
emen
t st
udie
s to
red
uce
cost
s an
d im
prov
e pe
rfor
man
ce
3a
Com
plet
e as
req
uire
d: f
inan
cial
and
bud
get
anal
yses
; m
ajor
stu
dies
; co
st a
naly
ses
and
fore
cast
s in
sup
port
of
labo
r/m
anag
emen
t co
ntra
ct d
ecis
ions
, ar
bitr
atio
ns
and
med
iatio
ns;
anal
yses
of
PE
RS
ret
irem
ent
and
med
ical
ben
efit
optio
ns,
labo
r co
ntra
cts
and
fisca
l pr
ojec
tions
.
As
requ
ired
Met
Met
As
Req
uire
d
4a
Nat
iona
l Tra
nspo
rtat
ion
Dat
abas
e (N
TD
), I
nter
natio
nal
Sub
urba
n R
ail B
ench
mar
king
Gro
up (
ISB
eRG
), M
TC
A
nnua
l Sub
mitt
al,
Sta
te C
ontr
olle
r's R
epor
t, A
PT
A.
As
requ
ired
Met
As
requ
ired
As
requ
ired
bS
uppo
rt in
tern
al a
nd e
xter
nal a
udit
inqu
iries
and
re
quire
men
ts.
As
requ
ired
Met
As
requ
ired
As
requ
ired
Per
form
ance
Mea
sure
s
Pro
ject
s/P
rog
ram
s/G
oal
sD
esir
ed O
utc
om
es/O
bje
ctiv
es
4P
repa
re a
nd r
espo
nd t
o re
gula
tory
rep
orts
, st
udie
s an
d au
dits
139
FY
17
Go
als
& O
bje
cti
ves
- B
ud
ge
t D
ep
art
me
nt
FY
15 O
bj
FY
15 A
ctu
alF
Y16
Ob
jF
Y17
Ob
j
Per
form
ance
Mea
sure
s
Pro
ject
s/P
rog
ram
s/G
oal
sD
esir
ed O
utc
om
es/O
bje
ctiv
es
5M
onito
r an
d co
ntro
l the
Dis
tric
t's
Cap
ital P
rogr
ams
5a
Pre
pare
and
mai
ntai
n ca
pita
l pro
ject
bud
gets
and
fin
anci
al d
ata
incl
udin
g C
apita
l Res
erve
and
Gra
nts
in
Fin
anci
al M
anag
emen
t S
yste
m.
Mon
thly
with
in
1 w
eek
of
clos
e
Met
Mon
thly
with
in
1 w
eek
of
clos
e
Mon
thly
with
in
1 w
eek
of
clos
e
bC
oord
inat
e w
ith P
roje
ct A
dmin
istr
ator
s an
d th
e A
ssis
tant
Con
trol
ler
to m
anag
e ca
pita
l gra
nts
and
Dis
tric
t R
eser
ves
as r
equi
red.
As
requ
ired
Met
As
requ
ired
As
requ
ired
cS
uppo
rt I
T m
odifi
catio
ns t
o sy
stem
s us
ed f
or
fund
s/pr
ojec
t ad
min
istr
atio
n (F
MS
/CP
MS
/BA
P).
A
s re
quire
dM
etA
s re
quire
dA
s re
quire
d
dC
ompa
re G
/L &
Cap
. R
epor
ts a
fter
clo
sing
to
ensu
re
accu
rate
pro
ject
rep
ortin
g an
d th
at B
AR
T m
eets
aud
it re
quire
men
ts.
Mon
thly
Met
Mon
thly
Mon
thly
eM
onito
r en
viro
nmen
t fo
r ev
ents
tha
t im
pact
CA
P m
odel
(n
ew c
ost
cent
ers
and
acco
unts
) an
d ne
w/c
hang
e pr
ojec
ts o
verh
ead
reco
very
met
hods
.
Ann
ual
Met
Ann
ual
Ann
ual
6M
anag
e A
ctiv
e G
rant
s6
aM
onito
r th
e us
e of
gra
nt f
unds
, in
clud
ing
scop
e lim
itatio
ns a
nd t
imel
y us
e or
exp
iratio
n de
adlin
es.
Pre
pare
gra
nt r
evis
ions
, am
endm
ents
, tim
e ex
tens
ions
, an
d cl
ose
outs
.
As
requ
ired
Met
As
requ
ired
As
requ
ired
bP
repa
re D
istr
ict's
qua
rter
ly p
rogr
ess
repo
rt f
or a
ll fu
nd
sour
ces
incl
udin
g fe
dera
l, M
TC
Brid
ge T
olls
, S
tate
P
rop
1B a
nd T
CR
P,
OE
S/F
EM
A,
SF
Pro
p K
.
Qua
rter
lyM
etQ
uart
erly
Qua
rter
ly
cP
rovi
de s
uppo
rt t
o ex
tern
al a
udit
for
cove
ring
Dis
tric
t's
3rd
part
y ag
reem
ents
/con
trac
ts.
Mar
ch,
May
A
s re
quire
dM
etM
arch
, M
ay
As
requ
ired
Mar
ch,
May
A
s re
quire
d
140
Fina
ncia
l Pla
nnin
gPa
m H
erho
ld
TOTA
L H
EAD
CO
UNT
Ope
ratin
g4.
0
Cap
ital
-
REI
2.0
Staf
f6.
0
Rev
enue
/Rid
ersh
ip F
orec
asts
, A
naly
sis
& R
epor
ting
Fare
Pol
icy
& A
naly
sis
Ope
rati
ng B
udge
t Sou
rce
&
All
ocat
ion
Fin
anci
al A
naly
sis
Inte
rope
rato
r A
gree
men
ts
Tit
le V
I A
naly
sis
& S
uppo
rt
Sho
rt R
ange
Tra
nsit
Pla
n/C
apit
al
Impr
ovem
ent P
rogr
am
Ass
et M
anag
emen
t Fi
nanc
ial S
trat
egy
Den
nis
Mar
kham
Fina
ncia
l Pol
icy
& A
naly
sis
Bud
get G
over
nanc
e G
roup
Fund
ing
Str
ateg
ies
Pro
gram
Fun
ding
Pla
ns
141
FY
17 G
oal
s &
Ob
ject
ives
- F
inan
cial
Pla
nn
ing
Dep
artm
ent
FY
15
Ob
jF
Y1
5 A
ctu
al
FY
16
Ob
jF
Y1
7 O
bj
Le
ad
BA
RT
's f
ina
nci
al p
lan
nin
g e
ffo
rts.
1a
Ma
inta
in S
ho
rt R
an
ge T
ran
sit
Pla
n (
SR
TP
) a
nd
C
ap
ital I
mp
rove
me
nt
Pro
gra
m (
CIP
) fin
an
cia
l mo
de
ls
to m
on
itor
an
d m
an
age
BA
RT
's lo
ng-
term
fin
an
cia
l o
utlo
ok.
Up
da
te w
ith
curr
en
t in
foM
et
Up
da
te w
ith
curr
en
t in
foU
pd
ate
with
cu
rre
nt
info
bU
tiliz
e f
ina
nci
al m
od
els
to
su
pp
ort
bu
dge
t d
eve
lop
me
nt,
Tra
nsi
t E
xpe
nd
iture
Pla
n,
Ass
et
Ma
na
gem
en
t, c
ap
ital p
roje
ct f
un
din
g, la
bo
r n
eg,
fa
re
an
aly
sis,
an
d p
roje
ct f
ore
cast
s.
As
requ
ired
Me
tA
s re
quire
dA
s re
quire
d
cD
eve
lop
SR
TP
/CIP
do
cum
en
t fo
r B
oa
rd a
pp
rova
l, su
bm
issi
on
to
MT
C a
nd
pu
blic
re
lea
se.
Fin
al d
oc
by
10
/30
/14
Me
tF
in F
ore
cast
u
pd
ate
by
4/3
0/1
6
Pu
blis
h d
raft
d
oc
by
3Q
FY
17
dE
nh
an
ce C
IP m
od
el t
o in
clu
de
a p
roje
ct-le
vel c
ap
ital
fun
din
g a
nd
co
st c
om
po
ne
nt.
----
6/3
0U
pd
ate
as
ne
ed
ed
eP
rovi
de
ca
pita
l prio
ritie
s/n
ee
ds
to a
ssis
t in
se
curin
g e
xte
rna
l ca
pita
l fu
nd
ing.
As
requ
ired
Me
tA
s re
quire
dA
s re
quire
d
fN
ego
tiate
fu
nd
ing
pla
ns
an
d r
efin
e a
gre
em
en
ts f
or
rail
car
rep
lace
me
nt
pro
gra
m,
eB
AR
T a
nd
oth
er
pro
ject
s a
s n
ee
de
d.
----
As
requ
ired
As
requ
ired
gS
ub
mit
gra
nt
ap
plic
atio
n a
lloca
tion
do
cum
en
ts in
co
ord
ina
tion
with
Gra
nt
De
velo
pm
en
t to
se
cure
ca
pita
l fu
nd
ing.
----
As
requ
ired
As
requ
ired
hW
ork
with
oth
er
de
pa
rtm
en
ts (
e.g
. R
S&
S,
Ca
pita
l, H
ayw
ard
Sh
op
s)/p
rogr
am
s (e
.g.
Ass
et
Ma
na
gem
en
t)
to d
ete
rmin
e d
ata
ne
ed
s to
acc
ura
tely
po
rtra
y fu
nd
ing
an
d c
ost
s.
Incl
ud
e O
&M
co
mp
on
en
tsIn
pro
gre
ssR
efin
e a
nd
e
xpa
nd
Re
fine
an
d
imp
rove
2a
Tra
ck,
an
aly
ze a
nd
ma
inta
in r
ide
rsh
ip d
ata
ba
ses
incl
ud
ing
regu
lar
inte
rna
l/ext
ern
al r
ep
ort
ing.
D
aily
an
d
mo
nth
lyM
et
Da
ily a
nd
m
on
thly
Da
ily a
nd
m
on
thly
bId
en
tify
an
d im
ple
me
nt
ne
w r
ep
ort
s a
nd
an
aly
sis,
im
pro
vin
g a
uto
ma
tion
an
d in
cre
asi
ng
acc
ess
to
rid
ers
hip
da
ta o
n b
art
.go
v.
Incl
ud
e O
AC
in
re
po
rts
Me
tIn
clu
de
WS
X
in r
ep
ort
sS
et
up
re
po
rts
with
SV
BX
cR
esp
on
d t
o in
tern
al a
nd
ext
ern
al i
nfo
re
que
sts.
With
in 1
da
yM
et
With
in 1
da
yW
ithin
1 d
ay
dM
an
age
an
d u
pd
ate
BA
RT
Rid
ers
hip
Mo
de
l (B
RM
) L
ite a
nd
co
ord
ina
te m
od
el u
pd
ate
s w
ith P
lan
nin
g.
Up
da
te w
ith
20
14
rid
ers
hip
M
et
Inco
rpo
rate
S
VB
XU
pd
ate
with
2
01
6 r
ide
rsh
ip
3A
sse
t M
an
age
me
nt
(AM
)3
aD
eve
lop
an
d im
ple
me
nt
the
AM
Fin
an
cia
l Pla
n,
alig
n
AM
Pla
ns
into
SR
TP
/CIP
, S
tra
tegi
c P
lan
, a
nd
an
nu
al
bu
dge
t.
On
goin
gIn
pro
gre
ssA
s re
quire
dA
s re
quire
d
bL
ea
d R
eso
urc
e G
ove
rna
nce
Gro
up
an
d id
en
tify
po
ten
tial p
roje
cts
to f
un
d6
/30
Me
t vi
a A
sse
t M
gt g
rou
p6
/30
6/3
0
2R
ep
ort
an
d m
an
age
act
ua
l rid
ers
hip
da
ta a
nd
de
velo
p
ride
rsh
ip f
ore
cast
s.
Pe
rfo
rma
nc
e M
ea
su
res
Pro
jec
ts/P
rog
ram
s/G
oa
lsD
es
ire
d O
utc
om
es
/Ob
jec
tiv
es
1
142
FY
17 G
oal
s &
Ob
ject
ives
- F
inan
cial
Pla
nn
ing
Dep
artm
ent
FY
15
Ob
jF
Y1
5 A
ctu
al
FY
16
Ob
jF
Y1
7 O
bj
Pe
rfo
rma
nc
e M
ea
su
res
Pro
jec
ts/P
rog
ram
s/G
oa
lsD
es
ire
d O
utc
om
es
/Ob
jec
tiv
es
cL
ea
d R
eso
urc
e G
ove
rna
nce
Gro
up
an
d c
oo
rdin
ate
a
nn
ua
l in
itia
tive
(W
hite
Pa
pe
r) p
roce
ss w
ith B
ud
get
De
pa
rtm
en
t.
----
2/2
82
/28
dIn
tegr
ate
gra
nt-
fun
de
d p
roje
cts
into
Ass
et
Ma
na
gem
en
t a
nd
initi
ativ
e (
Wh
ite P
ap
er)
pro
cess
.--
--O
ngo
ing
On
goin
g
4S
ilico
n V
alle
y B
err
yess
a
Ext
en
sio
n4
aC
rea
te S
VB
X f
ina
nci
al m
od
el b
ase
d o
n C
om
p
Agr
ee
me
nt
for
lon
g-te
rm p
lan
nin
g; id
en
tify
agr
ee
me
nt
imp
lem
en
tatio
n is
sue
s, d
eve
lop
so
lutio
ns.
----
Inco
rpo
rate
in
to S
RT
P/C
IP
Re
fine
an
d
imp
rove
bW
ork
with
VT
A t
o u
pd
ate
O&
M C
ost
Mo
de
l to
est
ima
te
op
era
ting
exp
en
ses
of
SV
BX
an
d in
tern
al B
AR
T
pro
ject
s.
Up
da
te t
o
FY
15
Bu
dge
tM
et
De
velo
p
curr
en
t O
&M
co
st e
stim
ate
s
De
velo
p
curr
en
t O
&M
co
st e
stim
ate
s
cS
erve
as
reso
urce
on
Com
p A
gree
men
t and
SV
BX
fina
nci
al m
od
el.
As
requ
ired
Me
tS
up
po
rt O
&M
A
gre
em
en
t d
eve
lop
me
nt
Su
pp
ort
O&
M
Agr
ee
me
nt
de
velo
pm
en
t
5P
rod
uce
BA
RT
's O
pe
ratin
g S
ou
rce
an
d A
lloca
tion
bu
dge
t5
aD
eve
lop
an
d m
on
itor
reve
nu
e,
fina
nci
al a
ssis
tan
ce,
de
bt
serv
ice
an
d a
lloca
tion
fo
reca
sts
for
curr
en
t b
ud
get
yea
r a
nd
lon
g-te
rm o
utlo
ok.
Co
ord
ina
te
with
an
nu
al
bu
dge
t p
roce
ss
Me
tC
oo
rdin
ate
w
ith a
nn
ua
l b
ud
get
pro
cess
Co
ord
ina
te
with
an
nu
al
bu
dge
t p
roce
ss
bM
an
age
op
era
ting-
to-c
ap
ital a
lloca
tion
ca
sh f
low
fin
an
cia
l mo
de
ls.
Up
da
te a
s re
quire
dM
et
Up
da
te a
s re
quire
dU
pd
ate
as
requ
ired
cA
ssis
t in
Bu
dge
t m
em
o a
nd
Bo
ard
pre
sen
tatio
n
de
velo
pm
en
t.C
oo
rdin
ate
w
ith a
nn
ua
l b
ud
get
pro
cess
Me
tC
oo
rdin
ate
w
ith a
nn
ua
l b
ud
get
pro
cess
Co
ord
ina
te
with
an
nu
al
bu
dge
t p
roce
ss
66
aIm
ple
me
nt
CP
I-b
ase
d f
are
incr
ea
ses
pe
r B
oa
rd-
ad
op
ted
pro
gra
m.
----
Jan
1 2
01
6--
bS
erv
e a
s D
istr
ict's
re
sou
rce
on
fa
re s
tru
ctu
re,
incl
ud
ing
alte
rna
tive
s a
nd
imp
act
s, a
nd
cre
ate
op
tion
s to
so
lve
fin
an
cia
l sh
ort
falls
.
As
requ
ired
Me
tA
s re
quire
dA
s re
quire
d
cA
na
lyze
fa
re c
ha
nge
s a
nd
pe
rfo
rm p
ub
lic o
utr
ea
ch in
co
mp
lian
ce w
ith T
itle
VI
an
d E
nvi
ron
me
nta
l Ju
stic
e
requ
irem
en
ts.
As
requ
ired
Me
tA
s re
quire
dA
s re
quire
d
dD
eve
lop
ne
w f
are
pro
gra
ms
to g
en
era
te s
uff
icie
nt
reve
nu
e t
o m
ee
t id
en
tifie
d f
utu
re n
ee
ds
an
d b
e
com
plia
nt
with
Titl
e V
I a
nd
En
viro
nm
en
tal J
ust
ice
re
gula
tion
s a
nd
prin
cip
les.
As
requ
ired
, co
ntin
ue
to
re
fine
fa
re
pro
gra
m
Me
tA
s re
quire
d,
con
tinu
e t
o
refin
e f
are
p
rogr
am
As
requ
ired
, co
ntin
ue
to
re
fine
fa
re
pro
gra
m
Ma
na
ge t
he
de
velo
pm
en
t a
nd
im
ple
me
nta
tion
of
fare
s, f
are
p
olic
y, a
nd
fa
re p
rogr
am
s.
143
FY
17 G
oal
s &
Ob
ject
ives
- F
inan
cial
Pla
nn
ing
Dep
artm
ent
FY
15
Ob
jF
Y1
5 A
ctu
al
FY
16
Ob
jF
Y1
7 O
bj
Pe
rfo
rma
nc
e M
ea
su
res
Pro
jec
ts/P
rog
ram
s/G
oa
lsD
es
ire
d O
utc
om
es
/Ob
jec
tiv
es
eD
eve
lop
op
tion
s fo
r n
ew
fa
re p
rod
uct
s o
n C
lipp
er,
su
ch a
s a
Bu
s/B
AR
T D
isco
un
t p
rod
uct
.A
s re
quire
dM
et
As
requ
ired
As
requ
ired
fW
ork
with
VT
A t
o d
ete
rmin
e d
raft
fa
re s
tru
ctu
re a
nd
a
sso
cia
ted
re
ven
ue
fo
r S
VB
X.
As
requ
ired
Me
tW
srk
in
pro
gre
ssB
oa
rd
ap
pro
val
gP
erf
orm
Titl
e V
I a
na
lysi
s a
nd
brin
g fa
res
for
Wa
rm
Sp
rings
Sta
tion
fa
res
to B
oa
rd f
or
ap
pro
val.
Wo
rk in
p
rogr
ess
Me
tB
oa
rd
ap
pro
val
1Q
FY
16
--
hR
esp
on
d t
o B
AR
T B
oa
rd m
em
be
rs r
equ
est
s fo
r e
valu
atio
n a
nd
an
aly
sis
of
fare
op
tion
s.A
s re
quire
dM
et
As
requ
ired
As
requ
ired
iC
on
tinu
e w
ork
with
MT
C,
SF
MT
A a
nd
AC
Tra
nsi
t re
gard
ing
sta
nd
ard
izin
g yo
uth
dis
cou
nt
regi
on
wid
e.
Bo
ard
a
pp
rove
s T
itle
V
I 4
QF
Y1
5
Titl
e V
I re
po
rt
no
t b
rou
ght
to
Bo
ard
Incl
ud
e a
s p
ote
ntia
l in
itia
tive
in
FY
16
Bu
dge
t
Wo
rk t
o
ide
ntif
y fu
nd
ing
sou
rce
s fo
r p
rogr
am
jW
ork
with
eB
AR
T p
roje
ct s
taff
to
de
term
ine
fa
re
stru
ctu
re f
or
eB
AR
T e
xte
nsi
on
, e
nsu
ring
com
plia
nce
w
ith T
itle
VI/
EJ.
As
requ
ired
Me
tA
s re
quire
dA
s re
quire
d
kD
eve
lop
SF
Sta
te s
tud
en
t d
isco
un
t p
rogr
am
on
C
lipp
er
with
SF
Sta
te a
nd
MT
C,
an
d d
esi
gn p
rogr
am
to
be
re
plic
ab
le f
or
oth
er
sch
oo
ls.
----
Wo
rk in
p
rogr
ess
Pro
gra
m r
ea
dy
to b
e
imp
lem
en
ted
1
QF
Y1
8
77
aR
en
ego
tiate
Mu
ni F
ast
Pa
ss (
FP
) a
nd
Fe
ed
er
(F)
agr
ee
me
nts
an
d in
voic
e M
ain
ten
an
ce (
Ma
int)
A
gre
em
en
t.
Ma
int
2/1
Me
tM
ain
t 2
/1M
ain
t 2
/1
bU
pd
ate
an
d r
ep
ort
MT
C T
ran
sit
Su
sta
ina
bili
ty P
roje
ct
pe
rfo
rma
nce
ind
ica
tors
.7
/31
Me
t7
/31
7/3
1
cR
en
ego
tiate
BA
RT
Plu
s A
gre
em
en
t.A
s re
quire
dM
et
Te
rmin
ate
d a
t re
que
st o
f b
us
op
era
tors
--
Man
age
finan
cial
asp
ects
of
inte
r-a
gen
cy o
pe
ratin
g a
gre
em
en
ts b
etw
ee
n B
AR
T a
nd
o
the
r a
gen
cis.
144
Dep
artm
ent M
anag
erT
erry
Gre
en (I
nter
im)
Fina
ncia
l Aud
itsH
arol
d K
eine
rSp
ecia
l Inv
estig
atio
ns &
Aud
itsJo
hn L
ove
(Int
erim
)
Per
form
ance
/Com
plia
nce
Spe
cial
Inv
esti
gati
ons
Com
plia
nce/
Perf
orm
ance
Aud
its
Fin
anci
al-R
elat
ed A
udit
s
Info
Tec
hnol
ogy
Aud
its
Sal
es T
ax R
even
ue A
udit
s
Con
trac
t Aud
its/
Cla
ims/
Rat
es
Cap
ital
Pro
ject
s
Ext
erna
l Aud
it C
oord
inat
ion
TOTA
L H
EAD
CO
UNT
Ope
ratin
g7.
0
Cap
ital
2.0
REI
-
Staf
f9.
0
145
FY
17 G
oal
s &
Ob
ject
ives
- In
tern
al A
ud
it D
epar
tmen
t
FY
15 O
bj
FY
15 A
ctu
alF
Y16
Ob
jF
Y17
Ob
j
1D
evel
op th
e D
istr
ict's
ann
ual
audi
t pla
n.1
aD
evel
op th
e ne
xt f
isca
l yea
r's a
udit
wor
k pl
an in
co
njun
ctio
n w
ith D
istr
ict s
taff
and
Dis
tric
t goa
ls a
nd
obje
ctiv
es a
nd e
xter
nal r
equi
rem
ents
.
Met
June
30,
201
530
-Jun
-16
2C
ondu
ct f
inan
cial
rel
ated
aud
its
and
reve
nue
enha
ncem
ent a
udits
2a
Per
form
fin
anci
al r
elat
ed a
udits
and
fol
low
-up
revi
ews
cove
ring
reve
nues
and
/or
expe
nditu
res,
incl
udes
sal
es
tax
mon
itorin
g/au
dits
and
BA
P c
ontr
ol r
evie
ws
for
exte
rnal
aud
itors
.
23
2
33
a1
21
4C
ondu
ct p
erfo
rman
ce a
udits
de
sign
ed to
ass
ess
econ
omy,
ef
ficie
ncy,
and
eff
ectiv
enes
s of
D
istr
ict o
pera
tions
.
4a
Con
duct
per
form
ance
aud
its a
nd f
ollo
w-u
p re
view
s fo
r th
e D
istr
ict's
per
form
ance
, out
put,
and
com
plia
nce
with
pr
oced
ures
, inc
lude
s au
dits
req
uire
d by
fun
ding
ag
enci
es a
nd b
oard
rul
es.
24
4
5C
ondu
ct s
peci
al in
vest
igat
ions
of
pote
ntia
l fra
ud, w
aste
, and
abu
se
with
in th
e D
istr
ict
5a
Con
duct
spe
cial
inve
stig
atio
ns o
f fr
aud,
was
te, a
nd
abus
e w
ithin
the
Dis
tric
t in
acco
rdan
ce w
ith th
e C
A
Whi
stle
blow
er P
rote
ctio
n A
ct.
0A
s re
quire
d0
6A
udit
Dis
tric
t con
trac
ts w
ith
exte
rnal
par
ties,
con
stru
ctio
n pa
ymen
ts, o
verh
ead
rate
s an
d cl
aim
s on
BA
RT
Cap
ital a
nd n
on-
Cap
ital P
roje
cts.
6a
Con
duct
con
trac
t/cla
ims
audi
ts a
nd f
ollo
w-u
p re
view
s co
verin
g th
e D
istr
ict's
con
stru
ctio
n, m
aint
enan
ce, a
nd
oper
atio
ns c
ontr
acts
with
third
par
ties.
Mos
t aud
its
requ
ired
by f
undi
ng a
genc
ies.
2012
8
7R
epla
ce a
ll ex
istin
g ra
il ca
rs;
purc
hase
exp
ansi
on v
ehic
les
as
fund
ing
beco
mes
ava
ilabl
e.
7a
Per
form
cos
t and
pric
e an
alys
is, a
nd B
uy A
mer
ica
Pre
awar
d A
udit
supp
ort o
f co
ntra
ctin
g ef
fort
s.A
s re
quire
d1
As
requ
ired
1
Per
form
ance
Mea
sure
s
Pro
ject
s/P
rog
ram
s/G
oal
sD
esir
ed O
utc
om
es/O
bje
ctiv
es
Con
duct
Info
rmat
ion
syst
ems
audi
tsP
erfo
rm a
udit
requ
ired
by W
ells
Far
go B
ank
and
othe
r in
form
atio
n sy
stem
s au
dits
.
146
FY
17 G
oal
s &
Ob
ject
ives
- In
tern
al A
ud
it D
epar
tmen
t
FY
15 O
bj
FY
15 A
ctu
alF
Y16
Ob
jF
Y17
Ob
j
Per
form
ance
Mea
sure
s
Pro
ject
s/P
rog
ram
s/G
oal
sD
esir
ed O
utc
om
es/O
bje
ctiv
es
88
a3
21
9S
uppo
rt D
istr
ict-
wid
e cr
oss-
func
tiona
l tea
m e
ffor
ts.
9a
Pro
vide
aud
it su
ppor
t to
Dis
tric
t-w
ide
cros
s-fu
nctio
nal
team
s, in
clud
ing
TR
AN
SIT
.4
As
requ
ired
Coo
rdin
ate
all o
f th
e D
istr
ict's
ex
tern
al a
udit
activ
ities
(ex
cept
th
e an
nual
fin
anci
al a
udit)
Coo
rdin
ate
all o
f th
e D
istr
ict's
ext
erna
l aud
it ac
tiviti
es.
Aud
its r
equi
red
by f
undi
ng a
genc
ies.
147
Man
agin
g D
irec
tor
Dav
id B
. Kut
rosk
y
Eng
inee
ring
Off
icer
Joel
E. C
ox
Mec
hani
cal O
ffic
erT
hom
as C
lark
Man
ager
of P
lann
ing
Jam
es R
. Alli
son
Tra
nspo
rtat
ion
Off
icer
Hub
ert H
anra
han
Equ
ipm
ent A
lloc
atio
n
Equ
ipm
ent C
lean
line
ss
Equ
ipm
ent O
ps. &
Sto
rage
Equ
ipm
ent M
aint
enan
ce
Ren
ovat
ion
/ Acq
uisi
tion
Tra
in O
pera
tion
s
Bus
Ope
rati
ons
On
Boa
rd S
ervi
ces
Sta
tion
Ope
rati
ons
Cap
ital
Pro
gram
Pla
nnin
g
Mai
nten
ance
Pla
nnin
g
Tra
ck M
aint
enan
ce
Prom
otio
ns
Bud
get
Stat
ions
Mai
nten
ance
Fac
iliti
es
BA
RT
TIC
1
Seni
or A
dmin
istr
ativ
e A
naly
stSe
nior
Sta
ff A
ssis
tant
Con
trac
t Com
plia
nce
Mar
ketin
g &
C
omm
unic
atio
ns O
ffic
erPr
isci
lla
T. K
alug
dan
Con
trac
t Man
agem
ent
Fin
anci
al P
lann
ing
Cap
ital
Pro
gram
/Bud
get
Dat
abas
e M
anag
emen
t
Proj
ect D
evel
opm
ent
Web
site
1: D
ay-t
o-da
y ad
min
istr
ativ
e re
spon
sibi
liti
es a
re w
ith
BA
RT
Tra
nsit
Inf
orm
atio
n C
ente
r (7
.0 F
TE
) C
usto
mer
Ser
vice
(06
0537
8)
TOTA
L H
EAD
CO
UNT
Ope
ratin
g-
Cap
ital
-
REI
24.0
Staf
f24
.0
148
FY
17 G
oal
s &
Ob
ject
ives
- C
apit
ol C
orr
ido
r O
ffic
e
FY
15 O
bj
FY
15 A
ctu
alF
Y16
Ob
jF
Y17
Ob
j1
Del
iver
cos
t-ef
fect
ive
oper
atio
n of
pa
ssen
ger
rail
serv
ice.
1a1
Wor
k w
ith A
mtr
ak to
sec
ure
2% c
ost s
avin
gs in
ann
ual
oper
atin
g bu
dget
.O
ct-1
44%
less
than
bu
dget
Oct
-15
Oct
-16
b1
Wor
k w
ith A
mtr
ak to
incr
ease
rev
enue
s th
roug
h yi
eld
man
agem
ent,
on b
oard
sal
es, a
nd ta
rget
ed p
ricin
g by
im
prov
emen
t as
com
pare
d to
prio
r F
Y.
1% b
y
6/1/
2015
Rev
enue
up
grea
ter
than
1%
1% b
y
6/1/
2016
2% b
y
6/1/
2017
b2
Incr
ease
val
ue o
f mar
ketin
g in
vest
men
ts a
nd m
edia
co
vera
ge b
y m
aint
aini
ng a
t lea
st a
4:1
ret
urn
on
inve
stm
ent f
or m
arke
ting
part
ners
hips
, thr
ough
in-k
ind
cont
ribut
ions
, sup
plem
enta
l rev
enue
, and
trad
e as
set
valu
es.
4 to
1M
et o
bjec
tive
~4.
5:1
4 to
14
to 1
b3
Ach
ieve
ear
ned
med
ia v
alue
of a
t lea
st $
250,
000
for
the
fisca
l yea
r.$2
00,0
00
Met
obj
ectiv
e ~
$2
50K
$350
,000
$2
50,0
00
b4
Red
uce
Con
dem
nage
vs.
Prio
r Y
ear
Leve
lR
educ
e co
ndem
nage
fr
om F
Y14
44%
less
than
F
Y 1
4R
educ
e co
ndem
nage
fr
om F
Y15
Red
uce
cond
emna
ge
from
FY
16
2B
uild
on
cons
truc
tive
wor
king
pa
rtne
rshi
ps w
ith r
ider
s, lo
cal
com
mun
ities
, Am
trak
, the
Uni
on
Pac
ific
Rai
lroad
and
the
Sta
te o
f C
alifo
rnia
.
b2
Atte
nd s
ched
uled
Fai
rfie
ld/V
acav
ille
Sta
tion
Pro
ject
T
eam
mee
tings
to a
ssis
t the
m w
ith d
evel
opm
ent o
f de
sign
pla
ns a
nd c
onst
ruct
ion
of th
e gr
ade
sepa
ratio
n an
d st
atio
n pr
ojec
t (C
CJP
A B
oard
has
app
rove
d C
apito
l Cor
ridor
to s
erve
sta
tions
onc
e it
is r
eady
for
oper
atio
n.)
N/A
Don
eC
onst
ruct
ion
kick
off J
anua
ry
2015
N/A
pro
ject
co
mpl
ete
b3
Atte
nd s
ched
uled
Her
cule
s S
tatio
n P
roje
ct T
eam
m
eetin
gs to
ass
ist t
hem
with
dev
elop
men
t of d
esig
n pl
ans
and
cons
truc
tion
of th
e gr
ade
sepa
ratio
n an
d st
atio
n pr
ojec
t.
As
requ
ired
CC
JPA
in
volv
ed w
hen
aske
d
As
requ
ired
As
requ
ired
d1
Wor
k w
ith S
tate
(Le
gisl
atur
e, C
altr
ans)
and
Fed
eral
(A
mtr
ak, F
RA
, Con
gres
s) a
genc
ies
to o
btai
n ad
ditio
nal
capi
tal a
nd o
pera
ting
fund
s to
sup
port
ser
vice
ex
pans
ion
plan
s (s
ee S
ec. 4
).
As
requ
ired
CC
JPA
he
avyi
ly
invo
lved
As
requ
ired
Jun-
17
d2
Sub
mit
gran
t app
licat
ions
for
all a
pplic
able
and
av
aila
ble
fede
ral g
rant
s w
hich
cou
ld s
uppo
rt C
CJP
A
serv
ice
expa
nsio
n pl
ans
to a
chie
ve a
t lea
st a
1:1
rat
io.
1:1
or b
ette
rN
o fe
dera
l gr
ants
av
aila
ble
1:1
or b
ette
r1:
1 or
bet
ter
d3
Sub
mit
fund
ing
requ
ests
/app
licat
ions
for
all a
pplic
able
an
d av
aila
ble
Sta
te fu
ndin
g w
hich
cou
ld s
uppo
rt
CC
JPA
ser
vice
exp
ansi
on p
lans
to a
chie
ve a
t lea
st a
1:
1 ra
tio.
1:1
or b
ette
rN
o fu
ndin
g av
aila
ble
for
serv
ice
expa
nsio
n
1:1
or b
ette
r1:
1 or
bet
ter
Pro
ject
s/P
rog
ram
s/G
oal
sD
esir
ed O
utc
om
es/O
bje
ctiv
es
149
FY
15 O
bj
FY
15 A
ctu
alF
Y16
Ob
jF
Y17
Ob
jP
roje
cts/
Pro
gra
ms/
Go
als
Des
ired
Ou
tco
mes
/Ob
ject
ives
eW
ork
with
U.S
. Coa
st G
uard
/Uni
on P
acifi
c to
util
ize
brid
ge p
roto
col t
o ke
ep tr
ain
dela
y at
the
draw
brid
ge:
e1A
vera
ge m
inut
es o
f del
ay w
ill b
e un
der
15 m
inut
es
whe
n br
idge
is o
pen.
less
than
15
min
utes
av
erag
e
SU
I- a
vg 1
2.94
m
inle
ss th
an 1
5 m
inut
es
aver
age
less
than
15
min
utes
av
erag
ee2
Few
er th
an 1
0 si
gnifi
cant
inci
dent
s (
of 1
5 m
inut
es, o
r gr
eate
r de
lay)
per
qua
rter
. (O
bjec
tive
Mea
sure
ch
ange
d fr
om d
ate-
base
d to
num
ber
of in
cide
nts)
less
than
10
Mor
e th
an 1
0 si
gnif
inci
dent
sle
ss th
an 1
0le
ss th
an 1
0
e3M
eet w
ith U
.S. C
oast
Gua
rd/U
nion
Pac
ific
and
stak
ehol
ders
twic
e ea
ch F
Y to
mon
itor
brid
ge d
elay
s.2
mee
tings
Don
e2
mee
tings
2 m
eetin
gs
e4R
ecog
nizi
ng w
eath
er c
ondi
tions
, lig
hter
fuel
re
quire
men
ts, s
easo
nal t
raffi
c, e
tc.,
mon
itor
quar
terly
av
erag
e br
idge
del
ays
with
inte
nt to
red
uce
over
pr
evio
us q
uart
er
Red
uce
from
pr
evio
us F
YD
one
Red
uce
from
pr
evio
us F
YR
educ
e fr
om
prev
ious
FY
33
a1M
eet o
r ex
ceed
ed s
tand
ard
for
Am
trak
Cus
tom
er
Sat
isfa
ctio
n In
dex
(CS
I).
Sco
re 8
8 or
gr
eate
r87
(un
der
obje
ctiv
e)S
core
88
or
grea
ter
Sco
re 8
8 or
gr
eate
rb
1E
nsur
e A
mtr
ak s
core
s a
ratin
g of
at l
east
4.0
for
stat
ion
serv
ices
in th
e C
CJP
A a
nnua
l on-
boar
d cu
stom
er
surv
eys.
Sco
re 4
.2 o
r gr
eate
r4.
5 ra
ting
Sco
re 4
.2 o
r gr
eate
rS
core
4.2
or
grea
ter
b2
Ens
ure
Am
trak
sco
res
a ra
ting
of a
t lea
st 4
.0 fo
r on
-bo
ard
crew
s in
the
CC
JPA
ann
ual o
n-bo
ard
cust
omer
su
rvey
s.
Sco
re 4
.2 o
r gr
eate
r4.
5 ra
ting
Sco
re 4
.2 o
r gr
eate
rS
core
4.2
or
grea
ter
c1W
ork
with
Am
trak
and
UP
RR
to m
aint
ain
and
impr
ove
serv
ice
relia
bilit
y (9
0+%
OT
P).
Sta
ndar
d: O
TP
90
% o
r hi
gher
93.1
0%S
tand
ard:
OT
P
90%
or
high
erS
tand
ard:
OT
P
90%
or
high
er
c2E
stab
lish
a fu
ndin
g pl
an to
con
tinue
trac
k/tie
re
plac
emen
t cap
italiz
ed m
aint
enan
ce p
roje
cts.
No
actio
n -
3rd
of 5
yea
rsD
one
- In
pr
ogre
ssN
o ac
tion
- 4t
h of
5 y
ears
No
actio
n -
5th
of 5
yea
rsc3
Con
tinue
sup
plem
enta
l tra
ck s
urfa
cing
gan
g.N
o ac
tion
- 3r
d of
5 y
ears
Don
eN
o ac
tion
- 4t
h of
5 y
ears
No
actio
n -
5th
of 5
yea
rsd
Wor
k w
ith A
mtr
ak a
nd o
ther
age
ncie
s to
incr
ease
rid
ersh
ip th
roug
h se
rvic
e ex
pans
ions
and
upg
rade
s,
and
targ
eted
mar
ketin
g.
d1
Incr
ease
rid
ersh
ip c
ompa
red
to p
rior
FY
.2%
by
Jun-
153.
9%2%
by
Jun-
162%
by
Jun-
17
d2
Incr
ease
rev
enue
s co
mpa
red
to p
rior
FY
.2%
by
Jun-
153.
7%2%
by
Jun-
162%
by
Jun-
17
Dev
elop
rai
l ser
vice
as
the
pref
erre
d m
eans
of t
rave
l alo
ng
the
Nor
ther
n C
alifo
rnia
San
Jos
e-O
akla
nd-S
acra
men
to/A
ubur
n ro
ute.
150
FY
15 O
bj
FY
15 A
ctu
alF
Y16
Ob
jF
Y17
Ob
jP
roje
cts/
Pro
gra
ms/
Go
als
Des
ired
Ou
tco
mes
/Ob
ject
ives
44
aS
ecur
e fu
nds
to in
stal
l tra
ck im
prov
emen
ts th
at w
ill
expa
nd tr
ain
serv
ice
to:
a1S
an J
ose
(22
daily
trai
ns).
-a
gree
men
t on
trac
k pl
ans
w/U
PR
R.
-a
dd 2
trai
ns.
Exp
end
PS
&
E fo
r F
Y16
Fun
ding
in u
se
for
initi
al
segm
ent
TB
D -
stil
l in
UP
RR
ne
gotia
tions
TB
D -
stil
l in
UP
RR
ne
gotia
tions
a2A
ubur
n (4
trai
ns):
-a
djus
t our
trac
k pl
ans
w/U
PR
R.
N/A
N/A
N/A
N/A
-a
dd 2
trai
ns.
N/A
N/A
N/A
N/A
a3R
osev
ille
(20
trai
ns):
-a
gree
on
conc
eptu
al tr
ack
plan
s w
/UP
RR
.F
inal
ize
EIR
/EA
Com
plet
ed
Nov
201
5N
/AN
/A
-d
esig
n/en
v'l/f
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nnec
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that
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afe,
fast
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quen
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d re
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enh
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men
ts to
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and
web
site
trai
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port
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stab
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& P
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ider
App
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Hou
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for
FY
154
even
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r F
Y16
b2
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elop
pla
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r cu
stom
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pro
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.A
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if
fund
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Exp
and
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m
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151
FY
15 O
bj
FY
15 A
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Y16
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Y17
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Pro
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abo
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abov
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nsta
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ties.
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hani
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ys fr
om n
umbe
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ntai
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aini
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sess
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year
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year
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lmen
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ver
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educ
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of
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inut
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r M
echa
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l by
5%.
152
FY
15 O
bj
FY
15 A
ctu
alF
Y16
Ob
jF
Y17
Ob
jP
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Pro
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cars
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cars
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une
2016
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cars
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une
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educ
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mbe
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mec
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cal-r
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grea
ter
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canc
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no
mor
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per
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ter
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201
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Avg
33
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quar
ter
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l
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ys p
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quar
ter
for
FY
16.
6 or
few
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mec
hani
cal
dela
ys p
er
quar
ter
for
FY
17.
153
Inde
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nter
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154
FY
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Go
als
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nves
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Pro
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anag
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age
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olve
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reco
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for
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whe
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prop
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. In
FY
16, i
t is
antic
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at "p
er q
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ill be
m
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Per
form
ance
Mea
sure
s
155
FY
17
Go
als
& O
bje
cti
ves
- O
ffic
e o
f th
e I
nd
ep
en
de
nt
Po
lic
e A
ud
ito
r (O
IPA
)
Pro
ject
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ram
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sD
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bje
ctiv
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Per
form
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Mea
sure
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7a
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thly
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ompl
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act
ivity
to
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rd a
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reg
ular
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100%
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evie
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view
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in 3
mon
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ear.
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elat
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with
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Rev
iew
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oard
8a
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mit
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t m
inut
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f ea
ch C
itize
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evie
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sub
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Rev
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inut
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trai
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. In
FY
16 a
nd in
to F
Y17
, it i
s an
ticip
ated
that
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A w
ill fa
cilit
ate
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train
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ctiv
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rom
ptly
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Rev
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nt r
esul
ting
in
deat
h or
ser
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bod
ily in
jury
with
in 1
hou
r of
rec
eivi
ng
info
rmat
ion.
As
requ
ired
As
requ
ired
As
requ
ired
As
requ
ired
156
Ass
ista
nt G
ener
al M
anag
erV
acan
t
Em
ploy
ee S
ervi
ces
Att
enda
nce
Man
agem
ent
Em
ploy
men
t & C
lass
ific
atio
n
Com
pens
atio
n &
Ana
lyti
cs
TOTA
L H
EAD
CO
UNT
Ope
ratin
g45
.6
Cap
ital
-
REI
1.0
Staf
f46
.6
Lab
or
Hum
an R
esou
rces
Car
ter
Mau
(In
teri
m)
Lab
or R
elat
ions
Car
ol I
sen
Wor
kfor
ce D
evel
opm
ent
157
Hum
an R
esou
rces
Ass
ista
nt C
hief
, Em
ploy
ee R
elat
ions
Car
ter
Mau
(In
teri
m) E
mpl
oyee
Ser
vice
sW
orkf
orce
Dev
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men
t
Ran
dom
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g T
esti
ng
Em
ploy
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ssis
tanc
e P
rogr
am
Sub
stan
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buse
Vio
lenc
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the
Wor
kpla
ce
Suc
cess
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Pla
n
Str
ateg
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orce
Pla
n
Per
form
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Man
agem
ent
App
rent
ices
hips
/Int
erns
hips
Em
ploy
men
t & C
lass
ifica
tion
Em
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men
t Rec
ruit
men
t
Cla
ssif
icat
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Tes
ting
& S
elec
tion
Sur
veys
Rec
ruit
men
t Doc
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tatio
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App
licat
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Tra
ckin
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HR
Pro
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sP
atri
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cElr
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R P
rogr
ams
Dav
id W
ong Att
enda
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Man
agem
ent
Wor
ker’
s C
ompe
nsat
ion
Lea
ve/M
edic
al C
ase
Man
agem
ent
Acc
iden
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vent
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Pro
gram
Shor
t & L
ong
Ter
m D
isab
ility
Pro
gram
s
TOTA
L H
EAD
CO
UNT
Ope
ratin
g26
.6
Cap
ital
-
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f26
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Tra
uma
Res
pons
e
Lea
ve P
rogr
ams
Rec
epti
on
Em
ploy
ee E
ngag
emen
t
158
FY
17 G
oal
s &
Ob
ject
ives
- H
um
an R
eso
urc
es D
epar
tmen
t
FY
15
Ob
jF
Y1
5 A
ctu
al
FY
16
Ob
jF
Y1
7 O
bj
1Im
prov
e hi
ring
pro
cess
to e
nsur
e tim
ely
recr
uitm
ent o
f qu
alifi
ed
cand
idat
es w
ho m
eet t
he
Dis
tric
t's b
usin
ess
need
s an
d E
qual
Em
ploy
men
t Opp
ortu
nity
(E
EO
) ob
ject
ives
1a
Rev
iew
test
ing
met
hods
to e
nsur
e ne
xus
with
the
job
requ
irem
ents
and
suc
cess
ful p
erfo
rman
ce o
f du
ties;
id
entif
y op
port
uniti
es f
or e
xped
ited
appr
oval
pr
oces
ses.
Re
du
ce th
e
nu
mb
er
of
da
ys
to f
ill a
po
sitio
n
by
10
% a
cro
ss
all
recr
uitm
en
ts
Re
vie
w a
nd
e
nh
an
ce te
stin
g
pro
ced
ure
s fo
r cr
itica
l po
sitio
ns
bP
artn
er w
ith O
CR
sta
ff to
exp
and
outr
each
eff
orts
to
attr
act d
iver
se a
pplic
ant p
ool.
Incr
ea
se
div
ers
ity o
f a
pp
lica
nt p
oo
l by
5%
Incr
ea
se
div
ers
ity o
f a
pp
lica
nt p
oo
l by
5%
cU
se u
tiliz
atio
n st
atis
tics
to s
uppo
rt r
ecru
iting
dec
isio
ns
in 1
00%
of
recr
uitm
ents
.U
se u
tiliz
atio
n st
atis
tics
to
supp
ort
recr
uitin
g de
cisi
ons
in
100%
of
recr
uitm
ents
Co
mp
lete
.U
se u
tiliz
atio
n
sta
tistic
s in
the
re
cru
itme
nt
pro
cess
10
0%
of
the
tim
e.
Use
util
iza
tion
st
atis
tics
in th
e
recr
uitm
en
t p
roce
ss 1
00
% o
f th
e ti
me
.
dE
xpan
d an
d m
aint
ain
scop
e of
rec
ruiti
ng to
incl
ude
vari
ed c
omm
uniti
es.
Wor
k w
ith
OC
R to
in
crea
se
pres
ence
in
Dis
tric
t co
mm
uniti
es.
Co
mp
lete
. A
tten
de
d o
ver
30
ext
ern
al j
ob
fa
irs.
Atte
nd
at l
ea
st
two
ca
ree
r/jo
b o
r co
mm
un
ity f
air
s p
er
qu
art
er.
Atte
nd
at l
ea
st
two
ca
ree
r/jo
b o
r co
mm
un
ity f
air
s p
er
qu
art
er.
eA
chie
ve a
nnua
l im
prov
emen
t in
stat
istic
s on
util
izat
ion
in a
ll m
ajor
EE
O c
lass
ifica
tions
in a
reas
whe
re B
AR
T
is c
urre
ntly
und
erre
pres
ente
d by
201
0.
Iden
tify
two
cl
ass
ifica
tion
s fo
r im
prov
eme
nt
Co
mp
lete
.R
evi
se o
r d
eve
lop
on
e
stra
teg
y to
he
lp
imp
rove
u
tiliz
atio
n in
are
a
wh
ere
BA
RT
is
curr
en
tly u
nd
er-
rep
rese
nte
d.
Re
vise
or
de
velo
p o
ne
st
rate
gy
to h
elp
im
pro
ve
util
iza
tion
in a
rea
w
he
re B
AR
T is
cu
rre
ntly
un
de
r-re
pre
sen
ted
.
fC
ompl
ete
basi
c D
iver
sity
Aw
aren
ess
Wor
ksho
ps f
or
100%
of
Dis
tric
t em
ploy
ees.
Ong
oing
tr
aini
ng
prov
ided
to a
ll ne
w h
ires
.
Co
mp
lete
.O
ng
oin
g tr
ain
ing
p
rovi
de
d to
all
ne
w h
ire
s.
On
go
ing
tra
inin
g
pro
vid
ed
to a
ll n
ew
hir
es.
2A
dm
inis
ter
the
Dis
tric
t's
subs
tanc
e ab
use
prog
ram
in
acco
rdan
ce w
ith th
e fe
dera
l dru
g te
stin
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anda
tes
2a
Con
duct
Ra
ndom
Tes
ting
on 2
.1%
of
safe
ty-s
ensi
tive
empl
oyee
s.2.
1% o
f S
afet
y S
ensi
tive
EIE
's
2.1
%M
ee
t De
pa
rtm
en
t o
f T
ran
spo
rta
tion
re
qu
ire
me
nt.
Me
et D
ep
art
me
nt
of
Tra
nsp
ort
atio
n
req
uir
em
en
t.
Pe
rfo
rma
nc
e M
ea
su
res
Pro
jec
ts/P
rog
ram
s/G
oa
lsD
esir
ed O
utc
om
es/O
bje
ctiv
es
159
FY
17 G
oal
s &
Ob
ject
ives
- H
um
an R
eso
urc
es D
epar
tmen
t
FY
15
Ob
jF
Y1
5 A
ctu
al
FY
16
Ob
jF
Y1
7 O
bj
Pe
rfo
rma
nc
e M
ea
su
res
Pro
jec
ts/P
rog
ram
s/G
oa
lsD
esir
ed O
utc
om
es/O
bje
ctiv
es
bE
nsur
e th
at e
mpl
oyee
s w
ho te
st p
ositi
ve w
ill b
e sc
hedu
led
for
at le
ast s
ix f
ollo
w-u
p te
sts
for
the
first
ye
ar a
fter
a p
ositi
ve te
st.
100%
10
0%
Co
ntin
ue
to m
ee
t 1
00
% ta
rge
t.C
on
tinu
e to
me
et
10
0%
targ
et.
3A
ttend
ance
Man
agem
ent/R
etur
n-to
-Wor
k In
itiat
ive
3a
Dev
elop
and
impl
emen
t a m
ulti-
face
ted
appr
oach
to
incr
ease
em
ploy
ee a
ttend
ance
for
sch
edul
ed w
ork
hour
s.
Ach
ieve
5%
im
prov
eme
nt
goal
es
tabl
ishe
d in
F
Y14
.
So
lidify
imp
rove
d
atte
nd
an
ce
ob
tain
ed
in
FY
16
.
So
lidify
imp
rove
d
atte
nd
an
ce
ob
tain
ed
in
FY
16
.
bD
evel
op s
tand
ard
met
hods
for
atte
ndan
ce r
epor
ting
and
reco
rdin
g.C
ontin
ue to
m
onito
r an
d re
fine
tool
. In
itia
te
proc
ess
to
tra
in D
istr
ict
OB
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is in
p
rog
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on
tinu
e to
m
on
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an
d
pro
vid
e u
pd
ate
s a
s n
ece
ssa
ry.
Co
ntin
ue
to
mo
nito
r a
nd
p
rovi
de
up
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tes
as
ne
cess
ary
.
cD
evel
op a
nd im
plem
ent s
tand
ard
atte
ndan
ce r
evie
w
and
coor
dina
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crite
ria
to a
ssur
e id
entif
icat
ion
of
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ging
atte
ndan
ce p
robl
ems.
Com
plet
e
impl
emen
tatio
n an
d co
ntin
ue
to m
onito
r pr
ogra
m
Co
mp
lete
d.
Pro
cess
in
pla
ce a
nd
o
ng
oin
g.
Co
ntin
ue
to
mo
nito
r p
rog
ram
a
nd
up
da
te a
s n
ee
de
d.
Co
ntin
ue
to
mo
nito
r p
rog
ram
a
nd
up
da
te a
s n
ee
de
d.
dR
evie
w d
ocum
enta
tion
to a
ssur
e ea
ch a
bsen
ce is
pr
oper
ly c
lass
ified
.10
0%9
5%
10
0%
10
0%
eE
stab
lish
case
man
agem
ent p
rogr
am f
or c
ompl
ex
case
s, c
oord
inat
ing
supp
ort a
nd m
edic
al in
terv
entio
n.M
onito
r,
expa
nd a
nd
mod
ify b
ased
on
FY
14
expe
rien
ce.
In P
rog
ress
- 7
5%
co
mp
lete
.M
on
itor,
exp
an
d
an
d m
od
ify
ba
sed
on
FY
15
e
xpe
rie
nce
.
Mo
nito
r, e
xpa
nd
a
nd
mo
dify
b
ase
d o
n F
Y1
5
exp
eri
en
ce.
fE
xpan
d an
d re
tool
the
tem
pora
ry m
odifi
ed a
ssig
nmen
t (T
MA
) P
rog
ram
.E
xpan
d ea
rly
inte
rven
tions
.In
pro
gre
ss-
wo
rkin
g w
ith
the
un
ion
s a
nd
d
ep
art
me
nts
.
De
velo
p
Re
aso
na
ble
A
cco
mm
od
atio
n
pra
ctic
es.
De
velo
p
Re
aso
na
ble
A
cco
mm
od
atio
n
pra
ctic
es.
gT
rain
man
ager
s on
atte
ndan
ce is
sues
incl
udin
g:
perm
issi
ble/
appr
opri
ate
ques
tions
; pro
tect
ed
abse
nces
; con
trac
t pro
cedu
res,
etc
.
Impl
emen
t qu
arte
rly
wor
ksho
ps &
tr
aini
ngs.
Co
mp
lete
d.
Pro
cess
in
pla
ce a
nd
o
ng
oin
g.
Co
ntin
ue
to
imp
rove
an
d
exp
an
d D
istr
ict
Wid
e tr
ain
ing
fo
r m
an
ag
ers
an
d
sup
erv
iso
rs.
Co
ntin
ue
to
imp
rove
an
d
exp
an
d D
istr
ict
Wid
e tr
ain
ing
fo
r m
an
ag
ers
an
d
sup
erv
iso
rs.
160
FY
17 G
oal
s &
Ob
ject
ives
- H
um
an R
eso
urc
es D
epar
tmen
t
FY
15
Ob
jF
Y1
5 A
ctu
al
FY
16
Ob
jF
Y1
7 O
bj
Pe
rfo
rma
nc
e M
ea
su
res
Pro
jec
ts/P
rog
ram
s/G
oa
lsD
esir
ed O
utc
om
es/O
bje
ctiv
es
hD
evel
op H
eal
th In
itiat
ives
to e
nsur
e a
prod
uctiv
e w
orkf
orce
.C
ondu
ct
rese
arch
, pr
esen
t fin
ding
s, a
nd
mak
e re
com
men
dat
ion
s on
pr
ogra
ms.
Co
mp
lete
Co
ntin
ue
to
de
velo
p th
e J
oin
t W
elln
ess
In
itia
tive
an
d
rese
arc
h,
pre
sen
t fin
din
gs,
a
nd
ma
ke
reco
mm
en
da
tion
s o
n a
dd
itio
na
l p
rog
ram
s.
Co
ntin
ue
to
de
velo
p th
e J
oin
t W
elln
ess
In
itia
tive
an
d
rese
arc
h,
pre
sen
t fin
din
gs,
a
nd
ma
ke
reco
mm
en
da
tion
s o
n a
dd
itio
na
l p
rog
ram
s.
4T
rain
ing
and
Pro
fess
iona
l D
evel
opm
ent
4a
Dev
elop
em
ploy
ee a
dvan
cem
ent t
rain
ing
prog
ram
s.C
ontin
ue to
id
entif
y an
d
impl
emen
t tr
aini
ng
prog
ram
s fo
cuse
d on
em
ploy
ee
adva
ncem
ent.
Co
mp
lete
Cre
ate
a
com
pre
he
nsi
ve
tra
inin
g to
ol t
ha
t ca
n b
e p
rovi
de
d
to e
mp
loye
es
for
the
use
of
tech
nic
al
de
velo
pm
en
t as
we
ll a
s ca
ree
r a
dva
nce
me
nt.
Cre
ate
a
com
pre
he
nsi
ve
tra
inin
g to
ol t
ha
t ca
n b
e p
rovi
de
d
to e
mp
loye
es
for
the
use
of
tech
nic
al
de
velo
pm
en
t as
we
ll a
s ca
ree
r a
dva
nce
me
nt.
bD
evel
op B
AR
T w
orkf
orce
dev
elop
men
t and
su
cces
sion
pla
nnin
g ne
eds.
Impl
emen
t su
cce
ssio
n
plan
pro
gra
m
Co
mp
lete
Ro
ll o
ut a
Dis
tric
t w
ide
wo
rkfo
rce
st
rate
gy
pla
n th
at
inco
rpo
rate
s a
su
cce
ssio
n p
lan
.
Ide
ntif
y a
n o
nlin
e
succ
ess
ion
p
lan
nin
g to
ol.
cD
evel
op a
nd p
ublis
h a
trai
ning
sch
edul
e.P
ublis
h tr
aini
ng
sche
dule
by
Q2
Co
mp
lete
Pu
blis
h a
Dis
tric
t w
ide
co
mp
reh
en
sive
tr
ain
ing
pro
gra
m
too
l.
Pu
blis
h a
Dis
tric
t w
ide
co
mp
reh
en
sive
tr
ain
ing
pro
gra
m
too
l.
161
FY
17 G
oal
s &
Ob
ject
ives
- H
um
an R
eso
urc
es D
epar
tmen
t
FY
15
Ob
jF
Y1
5 A
ctu
al
FY
16
Ob
jF
Y1
7 O
bj
Pe
rfo
rma
nc
e M
ea
su
res
Pro
jec
ts/P
rog
ram
s/G
oa
lsD
esir
ed O
utc
om
es/O
bje
ctiv
es
dE
nsur
e th
at B
AR
T m
aint
ains
a s
tron
g, q
ualif
ied
pool
of
inte
rnal
can
dida
tes.
Fur
ther
ref
ine
trai
ning
pr
ogra
m a
nd
succ
ess
ion
.
Co
mp
lete
Sp
on
sor
em
plo
yee
p
art
icip
atio
n in
A
PT
A
Le
ad
ers
hip
an
d
Min
eta
Inst
itute
M
an
ag
em
en
t C
ert
ifica
te
pro
gra
ms.
A
dd
itio
na
l in
tern
al p
rog
ram
u
nd
er
de
velo
pm
en
t.
Sp
on
sor
em
plo
yee
p
art
icip
atio
n in
A
PT
A
Le
ad
ers
hip
an
d
Min
eta
Inst
itute
M
an
ag
em
en
t C
ert
ifica
te
pro
gra
ms.
A
dd
itio
na
l in
tern
al p
rog
ram
u
nd
er
de
velo
pm
en
t.
eP
rovi
de a
reg
ular
cur
ricu
lum
of
at le
ast t
en h
alf-
day
cour
ses.
De
live
r co
urse
s as
w
ell
as
rese
arch
an
d ex
pand
pr
ogra
ms
in
acco
rdan
ce
with
trai
ning
ne
eds
of th
e
Dis
tric
t.
Co
mp
lete
Co
ntin
ue
to o
ffe
r in
form
atio
na
l tr
ain
ing
s to
e
mp
loye
es
an
d
fully
de
velo
p a
n
inte
rna
l le
ad
ers
hip
p
rog
ram
.
Co
ntin
ue
to o
ffe
r in
form
atio
na
l tr
ain
ing
s to
e
mp
loye
es
an
d
fully
de
velo
p a
n
inte
rna
l le
ad
ers
hip
p
rog
ram
.
fE
nsur
e at
leas
t 10
mob
ility
opt
ions
are
cre
ated
and
ut
ilize
d by
man
ager
s. In
crea
se in
tern
al p
rom
otio
ns b
y 5
%.
Incr
ease
in
tern
al
prom
otio
ns b
y 5
%.
Co
mp
lete
Re
vise
or
de
velo
p o
ne
st
rate
gy
to h
elp
im
pro
ve c
are
er
mo
bili
ty.
Re
vise
or
de
velo
p o
ne
st
rate
gy
to h
elp
im
pro
ve c
are
er
mo
bili
ty.
5P
erfo
rman
ce M
anag
emen
t5
aE
stab
lish
adm
inis
trat
ive
supp
ort a
nd s
kill
deve
lopm
ent;
impl
emen
t acc
ordi
ngly
.R
esea
rch
on-
line
reso
urce
sC
om
ple
teD
eve
lop
tr
ain
ing
s to
a
ssis
t ma
na
ge
rs
in p
rovi
din
g
eff
ect
ive
p
erf
orm
an
ce
ma
na
ge
me
nt.
Co
ntin
ue
to
en
ha
nce
tr
ain
ing
s to
a
ssis
t ma
na
ge
rs
in p
rovi
din
g
eff
ect
ive
p
erf
orm
an
ce
ma
na
ge
me
nt.
162
FY
17 G
oal
s &
Ob
ject
ives
- H
um
an R
eso
urc
es D
epar
tmen
t
FY
15
Ob
jF
Y1
5 A
ctu
al
FY
16
Ob
jF
Y1
7 O
bj
Pe
rfo
rma
nc
e M
ea
su
res
Pro
jec
ts/P
rog
ram
s/G
oa
lsD
esir
ed O
utc
om
es/O
bje
ctiv
es
bIn
itiat
e st
eps
to s
uppo
rt a
pro
cess
whe
reby
rat
ings
for
in
divi
dual
s ar
e co
rrel
ated
with
the
over
all p
erfo
rman
ce
of th
e w
ork
grou
p of
whi
ch th
ey a
re a
par
t.
Con
tinue
the
deve
lopm
ent
of th
e pr
ogra
m.
Co
mp
lete
En
ha
nce
the
p
rog
ram
an
d
off
er
tra
inin
g to
m
an
ag
ers
an
d
sup
erv
iso
rs.
En
ha
nce
the
p
rog
ram
an
d
off
er
tra
inin
g to
m
an
ag
ers
an
d
sup
erv
iso
rs.
6E
mpl
oyee
Rec
ogni
tion
6a
Initi
ate
empl
oyee
app
reci
atio
n pr
ogra
m.
Eva
lua
te a
nd
re
vie
w s
erv
ice
a
wa
rd p
rog
ram
a
nd
ma
ke
ad
just
me
nts
as
ne
cess
ary
.
Eva
lua
te a
nd
re
vie
w s
erv
ice
a
wa
rd p
rog
ram
a
nd
ma
ke
ad
just
me
nts
as
ne
cess
ary
.
7P
olic
ies
& P
roce
dure
s B
AR
T w
ill
have
wel
l-ar
ticul
ated
, cle
arly
un
ders
tood
and
acc
essi
ble
com
mun
icat
ion
as to
all
mat
ters
of
rig
hts,
ben
efits
, dec
isio
n-m
akin
g at
aff
ect e
mpl
oyee
s.
7a
Upd
ate
the
Non
-Rep
rese
nted
Em
ploy
ee H
andb
ook.
Up
da
te b
y Ju
ne
2
01
6.
Up
da
te b
y Ju
ne
2
01
6.
bIn
volv
e em
ploy
ees
in d
evel
opin
g pr
ogra
ms
and
proj
ects
that
aff
ect t
heir
wor
k.M
onito
r cu
rren
t pr
ogra
ms
and
w
ork
to
deve
lop
new
pr
ogra
ms
as
need
ed b
y th
e D
istr
ict.
Co
mp
lete
Wo
rk w
ith
Ma
rke
ting
on
an
E
mp
loye
e
Sa
tisfa
ctio
n
Su
rve
y sc
he
du
led
fo
r 2
01
6.
No
t Ap
plic
ab
le
163
Chi
ef L
abor
Off
icer
Car
ol I
sen
Lab
or C
ontr
act N
egot
iati
ons
& A
dmin
istr
atio
n
Dis
cipl
inar
y In
vest
igat
ion
and
Hea
ring
s
Gri
evan
ce A
dmin
istr
atio
n T
rack
ing
TOTA
L H
EAD
CO
UNT
Ope
ratin
g16
.0
Cap
ital
-
REI
1.0
Staf
f17
.0
Hea
lth
& W
elfa
re B
enef
its
Adm
inis
trat
ion
Inve
stm
ent P
lans
Com
mit
tee
Ben
efit
s C
ompl
ianc
e
Rep
orts
& A
naly
sis
Com
pens
atio
n &
Ana
lytic
sD
iane
Iw
ata
Lab
or Arb
itra
tion
sH
RIS
Ben
efit
s Ben
efit
s V
endo
r M
anag
emen
t
Rep
orts
& A
naly
sis
Pos
ition
Con
trol
Per
sonn
el T
rans
acti
ons
Com
pens
atio
n/Pa
y R
ates
Bud
get
Con
trac
t Adm
inis
trat
ion
164
FY
17
Go
als
& O
bje
cti
ves
- L
ab
or
Re
lati
on
s D
ep
art
me
nt
FY
15 O
bj
FY
15 A
ctu
alF
Y16
Ob
jF
Y17
Ob
j1
Pro
vide
str
ateg
ic L
abor
Rel
atio
ns
advi
ce t
o su
ppor
t D
istr
ict
Man
agem
ent
at m
eetin
gs o
n al
l op
erat
ions
and
exp
ansi
on
initi
ativ
es.
1a
Str
ateg
ize,
pla
n, t
rain
, an
d as
sist
in im
plem
enta
tion
of
2013
-201
7 La
bor
Agr
eem
ents
. P
rovi
de
advi
ce,
coun
sel a
nd
trai
ning
on
new
con
trac
t pr
ovis
ions
. A
ssis
t di
stric
t m
anag
ers
in
real
izin
g an
y po
tent
ial
effic
ienc
ies.
Com
plet
eIn
trod
uce
a di
scip
line
and
due
proc
ess/
fund
am
enta
ls c
lass
fo
r D
istr
ict
supe
rvis
ors
and
man
ager
s.
bS
uppo
rt D
istr
ict
Man
agem
ent
with
Lab
or R
elat
ions
is
sues
, in
clud
ing
impa
ct b
arga
inin
g, a
s th
e O
AC
and
eB
AR
T b
ecom
e op
erat
iona
l.
Lead
any
mee
t an
d co
nfer
s re
ques
ted
by
the
Uni
ons
as
the
OA
C
beco
mes
op
erat
iona
l.
Com
plet
e.
Pro
cess
on
goin
g-E
BA
RT
Lead
the
ba
rgai
ning
for
eB
AR
T a
nd
part
ner
with
H
R t
o he
lp
esta
blis
h ap
prop
riate
cl
assi
ficat
ions
fo
r th
e ne
w
syst
em.
Pre
pare
for
an
d in
itiat
e ne
gotia
tions
.
cS
uppo
rt D
istr
ict
Man
agem
ent
with
Lab
or R
elat
ions
is
sues
as
new
pha
ses
of P
eopl
e S
oft
(PS
) ar
e ro
lled
out.
Str
ateg
ize
and
plan
with
D
istr
ict
man
agem
ent
to s
uppo
rt
them
as
they
ro
ll ou
t ne
w
phas
es o
f P
S.
Ava
ilabl
e as
ne
eded
dS
uppo
rt B
oard
of
Dire
ctor
s an
d G
ener
al M
anag
er in
im
plem
enta
tion
of C
olle
ctiv
e B
arga
inin
g R
epor
t.P
repa
re f
or
and
initi
ate
nego
tiatio
ns.
Com
plet
e im
plem
enta
tion
of s
hort
and
m
ediu
m r
ange
ob
ject
ives
id
entif
ied
in
resp
onsi
bilit
y m
atrix
.
Con
duct
ne
gotia
tions
as
dire
cted
by
GM
and
Boa
rd
of D
irect
ors.
Per
form
ance
Mea
sure
sP
roje
cts/
Pro
gra
ms/
Go
als
Des
ired
Ou
tco
mes
/Ob
ject
ives
165
0
OperationsHistorical Performance Trends
FY14 – FY17
1
350,000
360,000
370,000
380,000
390,000
400,000
410,000
420,000
430,000
440,000
450,000
FY14 FY15 FY16 Qtr 2 - YTD FY17
Results Goal
Average Weekday Customer RidershipHistorical Performance
Num
ber
of P
asse
nger
Tri
ps
166
2
60%
70%
80%
90%
100%
FY14 FY15 FY16 Qtr 2 - YTD FY17
Results Goal
On -Time ServiceHistorical Performance
On-
Tim
e S
ervi
ce
3
0
1
2
3
FY14 FY15 FY16 Qtr 2 - YTD FY17
Results* Goal
Wayside Train Control SystemHistorical Performance
On-
Tim
e S
ervi
ce:
Del
ays
Per
100
Tra
in R
uns
* Includes False Occupancy & Routing
167
4
0.0
0.1
0.2
0.3
FY14 FY15 FY16 Qtr 2 - YTD FY17
Results* Goal
Computer Control SystemHistorical Performance
On-
Tim
e S
ervi
ce:
Del
ays
Per
100
Tra
in R
uns
* Includes ICS computer & SORS
5
0.0
0.1
0.2
0.3
0.4
0.5
FY14 FY15 FY16 Qtr 2 - YTD FY17
Results* Goal
Traction PowerHistorical Performance
On-
Tim
e S
ervi
ce:
Del
ays
Per
100
Tra
in R
uns
* Includes Coverboards, Insulators, Third Rail Trips, Substations
168
6
0.0
0.1
0.2
0.3
0.4
0.5
0.6
0.7
0.8
0.9
1.0
FY14 FY15 FY16 Qtr 2 - YTD FY17
Results* Goal
TransportationHistorical Performance
On-
Tim
e S
ervi
ce:
Del
ays
Per
100
Tra
in R
uns
* Includes Late Dispatches, Controller-Train Operator-Tower Procedures and Other Operational Delays
7
2000
2200
2400
2600
2800
3000
3200
3400
3600
3800
4000
4200
4400
FY14 FY15 FY16 Qtr 2 - YTD FY17
Results Goal
Car Equipment - ReliabilityHistorical Performance
Num
ber
of H
ours
169
8
400
425
450
475
500
525
550
575
600
625
FY14 FY15 FY16 Qtr 2 - YTD FY17
Results Goal
Car EquipmentAvailability at 0400 Hours
Historical Performance
Num
ber
of C
ars
9
80%
85%
90%
95%
100%
FY14 FY15 FY16 Qtr 2 - YTD FY17
Results Goal
Elevator Availability - StationsHistorical Performance
170
10
80%
85%
90%
95%
100%
FY14 FY15 FY16 Qtr 2 - YTD FY17
Results Goal
Elevator Availability - GaragesHistorical Performance
11
60%
70%
80%
90%
100%
FY14 FY15 FY16 Qtr 2 - YTD FY17
Results Goal
Escalator Availability - StreetHistorical Performance
171
12
60%
70%
80%
90%
100%
FY14 FY15 FY16 Qtr 2 - YTD FY17
Results Goal
Escalator Availability - PlatformHistorical Performance
13
60%
70%
80%
90%
100%
FY14 FY15 FY16 Qtr 2 - YTD FY17
Results Goal
AFC Gate AvailabilityHistorical Performance
172
14
60%
70%
80%
90%
100%
FY14 FY15 FY16 Qtr 2 - YTD FY17
Results Goal
AFC Vendor AvailabilityHistorical Performance
15
1
2
3
4
FY14 FY15 FY16 Qtr 2 - YTD FY17
Results* Goal
Environment - Outside StationsHistorical Performance
* Composite rating of: Walkways & Entry Plaza Cleanliness (50%); BART Parking Lot Cleanliness (25%); Appearance of BART Landscaping (25%)
Excellent
Poor
Only Fair
Good
173
16
1
2
3
4
FY14 FY15 FY16 Qtr 2 - YTD FY17
Results* Goal
Environment - Inside StationsHistorical Performance
* Composite rating for Cleanliness of: Station Platforms (60%); Other Station Areas (20%); Restrooms (10%); Elevators (10%)
Excellent
Poor
Only Fair
Good
17
1
2
3
4
FY14 FY15 FY16 Qtr 2 - YTD FY17
Results* Goal
Station VandalismHistorical Performance
* Station Kept Free of Graffiti
Excellent
Poor
Only Fair
Good
174
18
1
2
3
4
FY14 FY15 FY16 Qtr 2 - YTD FY17
Results* Goal
Station ServicesHistorical Performance
* Composite rating of: Station Agent Availability (65%); Brochures Availability (35%)
Excellent
Poor
Only Fair
Good
19
1
2
3
4
FY14 FY15 FY16 Qtr 2 - YTD FY17
Results* Goal
Train P.A. AnnouncementsHistorical Performance
* Composite rating of: P.A. Arrival Announcements (33%); P.A. Transfer Announcements (33%);P.A. Destination Announcements (33%)
Excellent
Poor
Only Fair
Good
175
20
1
2
3
4
FY14 FY15 FY16 Qtr 2 - YTD FY17
Results Goal
Train Exterior AppearanceHistorical Performance
Excellent
Poor
Only Fair
Good
21
1
2
3
4
FY14 FY15 FY16 Qtr 2 - YTD FY17
Results* Goal
Train Interior CleanlinessHistorical Performance
* Composite rating of: Train interior cleanliness (60%); Train interior kept free of graffiti (40%)
Excellent
Poor
Only Fair
Good
176
22
1
2
3
4
FY14 FY15 FY16 Qtr 2 - YTD FY17
Results* Goal
Train TemperatureHistorical Performance
* Comfortable Temperature Onboard Train
Excellent
Poor
Only Fair
Good
23
0
1
2
3
4
5
6
7
8
9
10
11
12
FY14 FY15 FY16 Qtr 2 - YTD FY17
Results Benchmark
Patron Safety:Station Incidents per Million Patrons
Historical Performance
Sta
tion
Inc
iden
ts/M
illi
on P
atro
ns
177
24
0
1
2
3
4
5
FY14 FY15 FY16 Qtr 2 - YTD FY17
Results Benchmark
Patron Safety:Vehicle Incidents per Million Patrons
Historical Performance
Veh
icle
Inc
iden
ts/M
illi
on P
atro
ns
25
0
2
4
6
8
10
12
14
16
FY14 FY15 FY16 Qtr 2 - YTD FY17
Results Benchmark
Employee Safety:Lost Time Injuries/Illnessesper OSHA Incidence Rate
Historical Performance
Los
t Tim
e In
juri
es/I
llne
ss p
er O
SH
A R
ate
178
26
0
4
8
12
16
20
24
FY14 FY15 FY16 Qtr 2 - YTD FY17
Results Benchmark
Employee Safety:OSHA-Recordable Illnesses / Injuries
per OSHA Incidence RateHistorical Performance
OS
HA
Rec
orda
ble
Inju
ries
/Ill
ness
es/O
SH
A R
ate
27
0.000
0.200
0.400
0.600
0.800
1.000
FY14 FY15 FY16 Qtr 2 - YTD FY17
Results Benchmark
Operating Safety:Unscheduled Door Openings per Million Car Miles
Historical Performance
Uns
ched
uled
Doo
r O
peni
ngs/
Mil
lion
Car
Mil
es
179
28
0.00
0.25
0.50
0.75
1.00
1.25
1.50
FY14 FY15 FY16 Qtr 2 - YTD FY17
Results Benchmark
Rule Violationsper Million Car Miles
Historical PerformanceR
ule
Vio
lati
on p
er M
illi
on C
ar M
iles
29
1
2
3
4
FY14 FY15 FY16 Qtr 2 - YTD FY17
Results* Goal
BART Police PresenceHistorical Performance
* Composite Rating of: Stations (33%); Parking Lots and Garages (33%); Trains (33%)
Excellent
Poor
Only Fair
Good
180
30
0.00
20.00
40.00
60.00
80.00
100.00
FY14 FY15 FY16 Qtr 2 - YTD FY17
Results Goal: N/A
Quality of Life* Historical Performance
Cri
mes
per
mil
lion
tri
ps
*Quality of Life Violations include: Disturbing the Peace, Vagrancy, Public Urination,Fare Evasion, Loud Music/Radios, Smoking, Eating/Drinking and Expectoration. Information retrieved from Computer Aided Dispatch/Records Management System (CAD/RMS).
31
0
1
2
3
4
FY14 FY15 FY16 Qtr 2 - YTD FY17
Results Goal
Crimes Against Persons(Homicide, Rape, Robbery, and Aggravated Assault)
Historical Performance
Cri
mes
per
mil
lion
trip
s
Information retrieved from Computer Aided Dispatch/Records Management System (CAD/RMS).
181
32
0
2
4
6
8
10
12
FY14 FY15 FY16 Qtr 2 - YTD FY17
Results Goal
Auto Theft and BurglaryHistorical Performance
Cri
mes
per
100
0 pa
rkin
g sp
aces
Information retrieved from Computer Aided Dispatch/Records Management System (CAD/RMS).
33
0
2
4
6
8
10
FY14 FY15 FY16 Qtr 2 - YTD FY17
Results Goal
Average Emergency Response TimeHistorical Performance
Min
utes
Information retrieved from Computer Aided Dispatch/Records Management System (CAD/RMS).
182
34
0.00
50.00
100.00
150.00
200.00
250.00
FY14 FY15 FY16 Qtr 2 - YTD FY17
Results Goal*Bike Theft
Ave
rage
Num
ber
of Q
uart
erly
Bik
e T
heft
s
* A Goal has been introduced for the first time for this category, effective Third Quarter, FY-12
183