sam’s club -...

Sam’s ClubDoug McMillonPresident & Chief Executive Officer

Sam’s ClubSam’s Club

Today’s PresentersToday’s Presenters

GREG SPRAGGEVP Merchandising

MICHAEL HEINTZMANSVP Merchandising

SEONG OHMSVP Merchandising

PATTY WARWICKSVP Merchandising

SCOTT WILLIAMSVP samsclub.com

MATT KISTLERSVP Marketing

GREG JOHNSTONEVP Operations


Presentation OutlinePresentation Outline

• Continuing to serve bothBusiness & Advantage Members

• Member communication and experience in the Club

• Operating improvements • Growth plans


Our Members

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MembershipMembership


Solutions for Small Business OwnersSolutions for Small Business Owners


Solutions for FamiliesSolutions for Families


QualityQuality


QualityQuality

2001

2006

Present


31/40 Cooked Cut-Veined Shrimp

Member’s Mark® 75 CountCooked Pull-Vein Shrimp

QualityQuality


• Assortment supports focus on Member solutions

• Research and information tool


Site Improvements:

• Ease of use

• Member reviews

- Supports quality focus


Once-in-a-Lifetime PackagesOnce-in-a-Lifetime Packages


Day After Thanksgiving EventDay After Thanksgiving Event


O, The Oprah MagazineO, The Oprah Magazine


From Marketing to Member ExperienceFrom Marketing to Member Experience


Entrance ImpressionEntrance Impression


Massive Features Drive SalesMassive Features Drive Sales


Inventory ProductivityInventory Productivity

• Reduced inventory levels

• Increased productivity– Improved inventory

turns– Fewer associate pallet

touches

• Improving inventory flow

**Will get new picture


Expense ManagementExpense Management

Possible Entrance Impression Slide

• Driving out costs• Efficiency through

improved technology– System

enhancements – EPC: Electronic

Product Code


Growth PlansGrowth Plans

490

510

530

550

570

590

610

FYE02 FYE03 FYE04 FYE05 FYE06 FYE07 FYE08

Club Count

FY07 *FY08 *FY09 *FY10Total Projects 32 26 25 25*Projected


Presentation OutlinePresentation Outline

• Continuing to serve bothBusiness & Advantage Members

• Member communication and experience in the Club

• Operating improvements • Growth plans


Fayetteville, AR ClubFayetteville, AR Club


Fayetteville, AR Sam’s Club 8209

Paper/ Restaurant

Juice/ Water

Freezer/ Cooler

Floral

Grocery

Health & Beauty Aids

Pha

rmac

y

Liquor Store

Member Services

RestroomsFax n’ PullClub Café

Tire Battery Center

Seasonal

Apparel

Media

Office Supplies

Checkouts

Bakery

Opt

ical

Phot

o

Rotisserie Deli Meat

Cookies/ Crackers

Pet Supplies

Janitorial

Hardware/ Automotive

Furniture/ Small Appliances

Electronics

Liquor Store

2

3

5

4

Jew

elry

While touring the Club, please stop by our six information stations.

1 Electronics

2 Seasonal/ Home

3 Fresh

4 Freezer/ Cooler

5 Health/ Wellness

6 Sustainability/ Member Service

51

6

Q & A

WMT

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