samaratech managed services

Accelerated Business Gains

Gold PartnerGold Partner

Managed Services

SamaraTech Managed Services helps Organizations get the most out of their Oracle investment by improving and streamlining availability of Oracle environments critical for smooth business operations and lower maintenance & operational costs.

SamaraTech covers the entire Oracle stack, including Engineered System, operating systems, database Services, Virtual Environments, Fusion middleware and Application Support.

We offer 24x7x365, Off business hours/weekend, Regular Business hour coverage, Expert advice to resolve current problem, and Bucket of hours model.

Our SLA driven and proven managed services ensures peace of mind to business stakeholders, while enhancing productivity and accelerating Business Benefits.

Our Methodology

SamaraTech uses a blend of ITIL® and Oracle Unified Method (OUM) methodologies to ensure the highest levels of consistency and responsiveness in the delivery of our managed services. These standards-based proven methodologies accelerate IT initiatives, enhance visibility and allow you to leverage the full capacity of SamaraTech’ field experience and intellectual capital to benefit your business.

Accelerate Business Gains by engaging SamaraTech Managed Services


51 Monroe Street, Suite 1902 Rockville MD 20850Phone – 1-703-349-2690 , Fax : 1-703-652-4725Email : [email protected]

Database Managed Services SamaraTech provides end-to-end managed services support for your business-critical databases, including Oracle Database (11g, 12c, OEM) and Microsoft SQL Server database.

DBA services offering for Oracle & Microsoft SQL server includes remote administration, support, troubleshooting listed below:

This width and depth of expertise allows us to offer clients a single managed services partner across their entire technology footprint.

Our Apps DBAs have deep expertise in supporting database environments for major ERP systems such as Oracle EBS, PeopleSoft, JD Edwards

Ÿ Oracle database optimization, Performance and Tuning

Ÿ Database Backup and Recovery Monitoring and Recovery testing

Ÿ Oracle Server security and logins management

Ÿ LDAP, OID and Active Directory integration maintenance and monitoring

Ÿ Oracle RAC Management and planned testing

Ÿ Oracle Disaster Recovery, Standby and Data Guard Broker, Fast-Start-Failover Monitoring

Ÿ Testing and deployment of Patches

Ÿ Manage and Monitor CPU, Memory, Storage utilization

Ÿ Apply Quarterly security patches

Ÿ Work with Oracle Support to resolve Oracle Product bugs and issues.

Ÿ Linux & Solaris

Ÿ Issue troubleshooting, Resolution and Root Cause Analysis

Database Managed Services



Engineered Systems ServicesSamaraTech’ superior expertise in managing all of the technologies underlying Oracle Engineered Systems, including Exadata, Exalogic, Sun Supercluster , Oracle Virtual Machine, InfiniBand Networking and more, power efficiencies and speed issue resolution across the Oracle stack.

Our Team works with Oracle Platinum support to facilitate and coordinate Quarterly patching on Engineered systems.

Our DMA’s provide Proactive support for engineered systems environments on

Our team of Experts support organizations manage and maintain Oracle Engineered Systems, unlocking full value of their Engineered systems investments while lowering risk, reducing down time and maximizing availability.

Ÿ Exadata

Ÿ Exalogic

Ÿ Exalytics

Ÿ Bigdata appliance

Ÿ Sun Super Cluster

Ÿ Virtual Compute appliance

Ÿ ODA

Ÿ ZDLRA

Ÿ ZFS

Ÿ Infinband

Engineered Systems Services



Fusion Middleware Support ServicesSamaraTech provides managed support services for Oracle Fusion middleware Technology Stack covering

Our FMW support services include pro-active monitoring, performance optimization, Single Sign on user management, access troubleshooting and Portal maintenance.

SamaraTech provides FMW expert services to help organizations consolidate their middleware infrastructure to lower costs, streamline or eliminate day-to-day middleware management to achieve operational efficiencies, engineer middleware solutions to create a more agile and flexible enterprise.

Ÿ Identity Management

Ÿ WebCenter Portal

Ÿ Content Management

Ÿ ISOA

Ÿ WebLogic administration

Ÿ OBIEE & OBIA

Foundation for Innovation



Oracle Applications and BI SupportSamaraTech provides managed support services for leading ERP, BI and Custom applications, including Oracle E-Business Suite, PeopleSoft, OBIEE, Exalytics, BI Foundation Suite, Informatica, ODI, and custom data warehousing solutions to maximize customer’s investment in these business solution tools and supporting smooth business operations round the clock.

Our Application Support Services team provides strategic execution and functional delivery support to help you maximize the value of your Oracle Application functionalities. We provide proactive application guidance, operational support, and maintenance like timely bug fixes, root-cause analyses, and permanent fixes to any issues that may arise. Following are few of our services highlights:

Ÿ Functional/SME Support

Ÿ Technical Support

Ÿ BI publisher, Oracle Reports support & troubleshooting

Ÿ Oracle E-Business Suite/ PeopleSoft Cloning and Patching

Ÿ Concurrent Processing Configuration and Monitoring

Ÿ Notification Mailers Configuration and Monitoring

Ÿ Third party Integration/interface management



Contact Us

Virginia

New Jersey

Rockville

7423, Old Maple Sq. Mclean, VA 22102

Phone – 1-703-349-2690

Fax – 1-703-652-4725

E-mail: [email protected]

101, Hudson Street Suite 2100 Jersey City, NJ

Phone – 1-703-349-2690

Fax – 1-703-652-4725


51 Monroe Street, Suite 1902 Rockville MD 20850

Phone – 1-703-349-2690

Fax – 1-703-652-4725


samaratech managed services

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